Main Menu 1 Account Balances 2 Account History 3 Transfers or Payments 4 Card Services 5 PIN Change 6 Future Dated Transaction

Transcription

1 Main Menu 1 Accunt Balances 2 Accunt Histry 3 Transfers r Payments 4 Card Services 5 PIN Change 6 Future Dated Transactin Accunt Balance Menu: Select the Accunt Type 1 Savings 1 I knw the ID f the savings Enter the share ID Lists Available Balance 1 Hear Additinal Infrmatin Available Balance Amunt f Last Depsit Date f Last Depsit Last Transactin Dividend Rate Prir Year Dividends 2 N Additinal Infrmatin needed 2 I dn t knw the ID f the savings Play a list f all shares Press # t select the share when yu hear it Lists Available Balance 1 Hear Additinal Infrmatin Available Balance Amunt f Last Depsit Date f Last Depsit Last Transactin Dividend Rate Prir Year Dividends 2 N Additinal Infrmatin needed 1 I knw the ID f the checking Enter the share ID Lists Available Balance 1 Hear Additinal Infrmatin Current Balance Last Depsit Amunt Last Depsit Date Last Transactin Date 2 I dn t knw the ID f the checking

2 Play a list f all checking accunts Press # when yu hear the ID yu want Available Balance Amunt f Last Depsit Date f Last Depsit Last Transactin 3 Lan 1 I knw the ID f the lan Enter the ID Lists Current Balance 1 Hear Additinal Infrmatin Payment Amunt Next Payment Amunt Payff Amunt Last Payment Amunt Last Transactin Date Interest Rate YTD Interest Prir Year Interest 2 I dn t knw the ID f the lan Press # when yu hear the ID yu want Lists Current Balance 1 Hear Additinal Infrmatin Payment Amunt Next Payment Amunt Payff Amunt Last Payment Amunt Last Transactin Date Interest Rate YTD Interest Prir Year Interest 4 Credit Card Current balance 1 Hear additinal balance infrmatin Next payment date Minimum payment due Available balance Credit limit 2 Hear balance infrmatin fr a different share 5 Certificate and IRA Available Balance 1 - Hear Additinal Infrmatin Current Balance Last Depsit Amunt

3 Last Transactin Date Dividend Rate Accunt Histry Menu: (histry items will play in grups f 5) 1 Savings 1 I knw the ID Enter the ID f the share that yu want t hear 1 Depsits 2 All Transactins 4 ATM Transactins 5 Amunt 6 - Date 2 List all share IDs Press # t select the share yu want t hear 1 Depsits 2 All Transactins 4 ATM Transactins 5 Amunt 6 - Date 1 I knw the ID Enter the ID f the checking that yu want t hear 1 Depsits 2 - All Transactins 3 - Withdrawals 4 Cleared Checks 5 ATM Transactins 6 Check Number 7 Amunt 8 - Date 2 List all checking IDs Press # t select the share that yu want t hear 1 Depsits 2 - All Transactins 3 - Withdrawals 4 Cleared Checks 5 ATM Transactins 6 Check Number 7 Amunt 8 - Date 3 Lan 1 - I knw the ID Enter the ID f the lan that yu want t hear 1 Payments

4 2 All Transactins 4 Amunt 5 Date 2 List all lan IDs Press # t select the lan that yu want t hear 1 Payments 2 All Transactins 4 Amunt 5 Date 4 Certificate and IRA 1 Depsits 2 All Transactins 4 ATM Transactins 5 Amunt 6 Date Transfer and Payments Menu: 1 Funds Transfer 1 Transfer funds immediately Select the type f share the transfer is cming ut f 1 Savings 1 I knw the ID the transfer is cming frm Enter the share ID 1 Transfer funds t anther member s accunt Enter the Accunt number the transfer is ging t Select the type f accunt 1 Share 1 - I knw the ID f the share 2 Transfer funds within yur wn accunt 1 Savings 3 Lans Enter the dllar amunt using the * as the decimal Press 1 if the dllar amunt is crrect Press 2 if the dllar amunt is incrrect A summary f the transfer will play Press 1 if crrect Press 2 if nt crrect 2 Play a list f share IDs Press # when yu hear the share that yu want 1 Transfer funds t anther member s accunt 2 Transfer funds within yur wn accunt 1 Savings

5 3 Lans Enter the dllar amunt using the * as the decimal Press 1 if the dllar amunt is crrect Press 2 if the dllar amunt is incrrect A summary f the transfer will play Press 1 if crrect Press 2 if nt crrect 1 I knw the ID the transfer is cming frm Enter the share ID 1 Transfer funds t anther member s accunt 2 Transfer funds within yur wn accunt 1 Savings 3 Lans Enter the dllar amunt using the * as the decimal Press 1 if the dllar amunt is crrect Press 2 if the dllar amunt is incrrect A summary f the transfer will play Press 1 if crrect Press 2 if nt crrect 2 Play a list f share IDs Press # when yu hear the share that yu want 1 Transfer funds t anther member s accunt 2 Transfer funds within yur wn accunt 1 Savings 3 Lans Enter the dllar amunt using the * as the decimal Press 1 if the dllar amunt is crrect Press 2 if the dllar amunt is incrrect A summary f the transfer will play Press 1 if crrect Press 2 if nt crrect 2 Payment Menu: 1 Immediate Payment Select the Lan ID fr the payment that yu d like t make 1 I knw the ID Enter the ID Enter the payment amunt using the * as a decimal Select the share type the payment is cming frm 1 Savings Enter the Share ID 1 I knw the ID

6 2 Play a list f all Share IDs A summary f the payment will play 1 Cnfirm 2 Make changes Cnfirmatin number will be given 2 Play a list f Lan IDs Press # when yu hear the Lan yu want Enter the payment amunt using the * as a decimal Select the share type the payment is cming frm 1 Savings Enter the Share ID 1 I knw the ID 2 Play a list f all Share IDs A summary f the payment will play 1 Cnfirm 2 Make changes Cnfirmatin number will be given 4 - Card Services 1 - Activate a card The member will be transferred t the CO-OP activatin line 2 Deactivate a card r reprt a card lst r stlen 1 I knw the card number Enter the card number Enter the SSN 1 Prcess 2 - Cancel 2 - List all cards Press # when yu hear the card yu want t blck Enter the SSN 1 prcess 2 cancel 3 Rerder a card Transfers the member t the Credit Unin 5 Change PIN Select a new 4 digit PIN Re-enter yur new 4 digit PIN Successful 6 Future Date Transactins Members will hear pending ACH transactins here Select the type f accunt yu wuld like t hear 1 savings 2 checking 3 - lan 4 - certificate and IRA