Increasing Risk Communication for Property Owners with Risk NJAFM Conference Atlantic City, NJ

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1 RISK COMMUNICATION Increasing Risk Communication for Property Owners with Risk MAP Products Garrett Skinner CFM Garrett Skinner, CFM 2014 NJAFM Conference Atlantic City, NJ

2 Overview Background Flood Risk Products Property Notification Procedures Improved Open Houses Web-Based Risk Path Forward 2

3 Background 3

4 Background In the new era of risk assessment, e management age e and communication, the need for awareness and action is at a new high. Due to the increasing severity of storms and continued development, all stakeholders need to have the tools to take action for themselves to protect their lives and properties. 4

5 Old Format "Photocopy Method"

6 The Floodplain Manager and the Copier 6

7 Flood Risk Products Non-Regulatory 7

8 Risk MAP Flood Study Products Regulatory Flood Insurance Products Non-Regulatory Flood Risk Products DFIRM Database Subject to statutory dueprocess requirements Not subject to statutory dueprocess requirements 8

9 Flood Risk Datasets Required Datasets Standard Deliverables Enhanced Deliverables Changes Since Last FIRM (CSLF) Horizontal Changes in Flood Hazard Areas Affected structures and/or population Depth & Probability Grids 10%, 4%, 2%, 1%, 0.2% annual chance flood frequencies Percent Annual Chance Grid Percent Chance over 30 yrs Water surface elevation grids (multifrequency) 20% Annual Chance Flood Frequency Unrevised flooding sources Freeboard (as needed) Water Surface Elevation Change Grid (1%) Velocity Grids Hazus Loss Estimates Level 1 Analysis Average Annualized Loss Estimates (2010) Level 2 Analysis Unrevised flooding sources Areas of Mitigation Interest (AoMI) Levees, dams, other flood control strucutres Stream flow contrictions Past Claims Hotspots Key Emergency Rtes overtopped At Risk Critical Facilities Areas of significant erosion Significant Landuse Changes Ranking infrastructure, critical facilities, homes, or parcels based on frequency and/or depth of flooding Identification of mitigation strategies & potential actions Identification of properties at risk to dam inundation Ranking repetitive loss properties based on frequency of flooding Identification of technical & funding resources

10 Property Owner Notification 10

11 Identify Areas of SFHA Change

12 Assign Each Parcel a Flood Risk Category These categories encompass all the various flood risk states a parcel can reside in. Types of Risk Number Category Description 6 FW Increase Areas where ethe regulatory Floodway has increased horizontally o 5 SFHA Increase Areas where the regulatory Special Flood Hazard Area has increased horizontally 4 FW Decrease Areas where the regulatory Floodway has decreased horizontally 3 SFHA Decrease Areas where the regulatory Special Flood Hazard Area has decreased horizontally 2 Zone Change Areas where the Flood Zone designation has increased or decreased regulatory level. Ex Zone A --> Zone AE 1 None Parcels where the flood risk status has not changed.

13 Assign a Status Change to a Parcel

14 Assign a Status Change to a Parcel A parcel can contain multiple areas of flood risk A parcel can contain multiple areas of flood risk status change.

15 Generate the Letters Word based template letters used to autogenerate letters Letters can be generated for any or all category

16 Generate the Letters Generated G d based on flood risk status change Letters use the property owner address information stored in the parcels file

17 Improved Engagement Example Forsyth osy County, y,ga Fastest Growing County in US (2012) New Risk MAP Countywide project in 2010 Open House Mailings to 2,800 residents 240 attend meeting More risk awareness Less stress on local official to deal with high volume of calls. 17

18 The New Open House 18

19 New Open House Rolls of Maps Lower Attendance Long Interaction Time Frustration Map Stations/Kiosks Personalized Prints Larger Turnout Better Understanding Much Less Frustration 19

20 Flood Risk Snapshot

21 Web-Based Flood Risk 21

22 Make Data Available on Website 22

23 The Path Forward 23

24 Increasing Awareness Even Further Meetings Regional NGOs Elected Officials The Web/Social Media Local Websites ESRI Map Services FMIX Social Media Sites Flood Risk BE CREATIVE Water/Trash Bills Info Pamphlets Many new ways to present the same data 24

25 Garrett Skinner, CFM

26

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