R o ya l R e t r e at

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1 R o ya l R e t r e at MAY 8-14, 2017

2 LONDON I MAY 8-14, 2017 An Exclusive Excursion to the World s Most Visited City What s the best way to discover the many treasures of this diverse and fascinating city? On foot, strolling along streets that date back to medieval and even Roman times? From the top of the London Eye, 443 feet above the South Bank of the River Thames? Or on a private tour of some of the city s most famous landmarks, from Westminster Cathedral to Kensington Palace? As a participant of the Phoenix XXXVII program, you ll see London as few visitors have, thanks to exclusive arrangements made just for you. From your home base at the beautiful Grosvenor House, a JW Marriott Hotel, you ll be just minutes away from the best that London has to offer from its historic West End to the shimmering theater district to the most exclusive shopping venues in the world.

3 Walking Tours Phoenix XXXVII includes a myriad of opportunities to discover the hidden gems of London on foot, with many tours including exclusive, private access to some of the city s most popular destinations. The Crown Jewels Be treated to a private showing of this Royal Collection, guarded by Yeomen Warders or Beefeaters in the famous Tower of London. Kensington Palace Enjoy a private breakfast and tour of the spectacular residence of the British Royal Family since the 17th century. The West End See the sites of the West End on this exclusive walking tour that takes in the entertainment district around Leicester Square and Covent Garden and the worldfamous shopping districts of Oxford Street and Bond Street. Town of Greenwich Join us on an excursion to the historic town of Greenwich, including a tour of Maritime Greenwich, one of four World Heritage Sites in London. Christie s Auction House See the inner workings of this world-famous auction house on a behind the scenes tour. Military Guards Experience the changing of the guards up close and personal at this private event held at Buckingham Palace. The London Eye Enjoy a spectacular panoramic view of London from your private car on the world s tallest cantilevered observation wheel.

4 By Invitation Only Phoenix XXXVII has been designed to provide you with a wide range of experiences, from fine dining to exclusive access to experiences not typically available to visitors of this diverse and richly historic city. Private Dinner at Westminster Abbey For the exclusive enjoyment of Phoenix XXXVII participants, we have arranged to take over the premises of Westminster Abbey. Docents in the Cathedral and Abbey will be on hand to assist you as you explore this world-famous landmark. You ll enjoy a private buffet in the Gardens, with entertainment by a 14-piece military orchestra. Dining and Theater Following fine dining at a top London restaurant, you ll be escorted by a tour guide to the theater district, where you ll enjoy your choice from a select list of shows in what many consider to be the theater capital of the world. Shopping, London Style No trip to London would be complete without taking in the city s famous shopping venues. Hop a chartered motor coach with stops at Selfridges, Harrods and Harvey Nichols. The Grand Finale Guildhall On the final night, enjoy cocktails to a string quartet in the Print Room and Old Library at historic Guildhall. When the trumpet fanfare sounds, you ll move into the Great Hall for an elegant, three-course dinner, accompanied by the West End orchestra. Afterwards, enjoy drinks at the DJ Club in the West Crypt or at the Jazz Lounge in the East Crypt, the oldest part of Guildhall, dating back to Edward the Confessor in Five Stars One Exceptional Hotel While in London, you ll immerse yourself in the luxury of the grand Grosvenor House, located in Central London s elegant Mayfair district. First opened in 1929, it was meticulously restored before reopening as a JW Marriott Hotel in Grosvenor House retains many historic touches and exudes the true character of a classic London hotel. With hand-crafted furnishings, panoramic parkland views and impeccable service, the hotel has earned a 5-star rating and stellar reviews from guests from all around the world.

5 Phoenix XXXVII Program Rules Who May Participate? All United States distributors of battery-operated industrial lift trucks (including dealerships and factory branches) are eligible to participate. Qualifications in the current EnerSys travel program will be limited to principals and employees of such dealerships who are working in a sales capacity that affects battery and charger purchases at the time of program travel to London, England in How Points are Earned Points will be earned: 1) When the U.S. distributor sells an electric lift truck that is equipped with a new IRONCLAD, Express or NexSys battery and/or qualifying EnerSys charger* during the program or 2) When a U.S. distributor sells an IRONCLAD, Express or NexSys battery and/ or qualifying EnerSys charger* as replacement. * (Charger orders for use with EnerSys brand batteries other than IRONCLAD, Express or NexSys will not qualify for this program.) EnerSys (U.S.) must invoice the sale to the distributor or to the distributor s OEM under a qualified OEM program for the sale to qualify. Orders placed with and invoiced by Manufacturer s Representatives of EnerSys or other third parties shall not count toward this program. In the event that the equipment passes through more than one dealership or factory branch, the organization selling to the end user will be awarded points. How Points are Scored A) Batteries 2 points per kwh capacity a. NexSys battery packs receive 20 points each B) Chargers Qualifying charger lines must be billed by EnerSys as spelled out in How Points are Earned (above). Model point values follow: EnForcer EH3/EL1/EL3 = 30 EI1/EI3 = 35 EQ3 = 40 EIP1/EIP3 = 45 Express emax 10/15kW = 25 T10/15 = 50 emax 20/30kW = 100 U20/30 = 100 T20/30 = 200 NexSys NI1/NI3 = 35 C) All points for EnerSys batteries shall be valued per the following discount schedule from the list price in effect at the time of official order entry and placement with EnerSys headquarters in Reading, PA. 21.2% and below = 150% 21.3% to 25.9% = 125% 26.0% to 32.9% = 100% 33.0% to 35.9% = 75% 36.0% to 38.4% = 50% 38.5% to 39.9% = 25% 40% and higher = 0% What are the Qualifications for the Phoenix XXXVII Travel Program? Total points earned by a distributor will determine automatic qualifications in the Phoenix XXXVII travel program. One appointment (trip for two) to London, England will be awarded for each 7,300 points earned by a distributorship. No more than two trips for two will be awarded to the same dealer or OEM from points accumulated from the end user for any reason. Awards are made to the dealership, not to individuals, and the dealership shall decide which salesperson shall participate provided they meet the details of Who May Participate section of this brochure. Distributorships or branches earning the requisite points for qualifications will be awarded appointments only if they are in good credit standing with EnerSys. Should the participant s account not be current at the end of the program, no award shall be made. Point Registration Orders will be credited automatically when written if the distributorship or factory branch placing the order is known. When in doubt, submit a points claim, or write (providing order number, equipment covered, and point value claimed) to: EnerSys, 2366 Bernville Road, Reading, PA (Attn: Phoenix Program Headquarters). You may also noemi.santiago@enersys.com. Program Time Period The program period is October 1, 2015 through February 28, 2017, inclusive. To be counted, orders must specify shipment by April 30, No order that was counted in a previous travel program may be claimed in this program. The Award The award in this program consists of an appointment (trip for two / employee and guest) to the destination described in this Phoenix XXXVII brochure, and mentioned in these program rules. Both participants must be of legal age (21) and possess a current Passport. This is the only award offered or implied by this program. EnerSys regrets that appointees, who, for any reason, are unable to attend, will receive no substitute award. Distributorships will designate qualified individuals (see Who May Participate section) within their sales organizations who will earn appointments. Appointments may be granted only to the principals and employees of the distributorship who are so employed during the operation of this program. Award points and appointments are not transferable between distributorships unless common ownership can be demonstrated. Appointments are not transferable from one individual to another. EnerSys reserves the right to change or modify these rules at any time and to clarify the rules as needed. In the event of any dispute involving this program, the decision of the EnerSys program managers will be final. EnerSys reserves the right to cancel a reward if the recipient commits some act or omission in breach of his/her or its obligations to EnerSys or which would tend to damage EnerSys reputation. Disclaimer: EnerSys is not the travel agent, carrier, hotelier or provider of any aspect of the award program and will not be liable for any problem involving the award program. Participants may be subject to further program rules and regulations of operators, guides and other program providers. EnerSys shall have no liability for, and participants assume all risks, known and unknown, of any loss or damage, including personal injury, death, and property loss or damage, arising in connection with any aspects of the award program. Tax Liability Awards are subject to applicable federal, state and local taxes. EnerSys is required by law to report some incentive trip awards. Winners will be required to provide EnerSys with an IRS form W-9. Awards made to incorporated dealers, as demonstrated in fully executed W-9 forms, will not be reported on individual 1099 forms. Payment of any and all additionally assessed taxes is the responsibility of the winners. This brochure does not constitute legal advice. Winners should consult their legal or tax professionals for advice about how an award may affect them. phoenix.enersys.com 2015 EnerSys. All rights reserved. Trademarks and logos are the property of EnerSys and its affiliates unless otherwise noted. Subject to revisions without prior notice. E.&O.E.