Consumer Science and Design Technologies. Hospitality and Restaurant Management. o Work Experience, Occupational. o Work Experience, General

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1 SECTION A - Curse Infrmatin 1. Curse ID: 2. Curse Title: 3. Divisin: 4. Department: 5. Subject: 6. Shrt Curse Title: 7. Effective Term:: HRM 70 Intrductin t Ldging Business Divisin Cnsumer Science and Design Technlgies Hspitality and Restaurant Management Intr t Ldging Summer 2013 SECTION B - Official Curse Infrmatin 1. Recmmended Class Size: a. Maximum Class Size: 35 b. Class Size Apprval Date: 2. Methd f Instructin: Lecture Labratry Lecture and Labratry Wrk Experience, Occupatinal Wrk Experience, General Open Entry/Exit Independent Studies Distance Learning (Distance Educatin Delayed) fr nline curses. Distance (Hybrid Online) fr nline supprted curses 3. Cntact Hurs fr a Term: Nte: If nt a variable unit/hur curse, enter the hurs in the "Lw" clumn nly. Leave the hurs in the "High" clumn blank. Lw High Lecture: Lab: Lab/Lecture Parity? Yes N Activity: Clinical: tal Hurs Credit Units: Unit f credit per eighteen (18) hurs f lecture cntact hurs fr a term 1 Unit f credit per fifty-fur (54) hurs f lab, activity r clinical cntact hurs fr a term 5. Taxnmy f Prgrams (TOPS) Infrmatin: a. TOPS Cde and Curse Prgram Title: Page 1 f 5

2 *Hspitality b. Curse Cntrl Number: ( be entered by the Instructin Office Only.) 6. SAM Pririty Cde:(Select One) Apprenticeship Curses ffered t apprentices nly. Advanced Occupatinal Curses taken in the advanced stages f an ccupatinal prgram. Each B level curse must have a C level prerequisite in the same prgram area. Clearly Occupatinal Curses taken in the middle stages f an ccupatinal prgram. Shuld prvide the student with entry-level jb skills. Pssibly Occupatinal Curses taken in the beginning stages f an ccupatinal prgram. Nn-Occupatinal 7. Please place this curse int the apprpriate discipline by selecting frm the drp dwn list. The discipline placement indicates what preparatin is needed t teach the curse. Discipline faculty may place their curses int mre than ne discipline as apprpriate: Restaurant Management Htel and Mtel Services 8. General Curse Infrmatin a. Curse Credit Status: b. State Transfer Cde: c. State Classificatin Cde: d. Basic Skills Status/Level: e. Sprts/Physical Educatin Curse: D Credit Degree Applicable B Transferable, CSU/Private I Career-Technical Educatin N Nt a Basic Skills Curse Yes ( Only check here if the curse is a physical educatin curse.) f. Grading Methd: g. Number f repeats allwed: Letter Grade Only Nn-repeatable Credit (equates t 0 repeats) h. Overlap/Duplicate Curse: 9. Curse Preparatin: Nte: If this curse has a new requisite, a cntent review supplemental frm must be cmpleted. Prerequisite Page 2 f 5

3 Crequisite Advisry Nne 10. Curse Special Designatrs SDC3 - Credit by Exam 11. Curse Prgram Status Prgram Applicable Stand-alne 12. Funding Agency Categry: Nt Applicable Primarily develped using ecnmic develpment funds Partially develped using ecnmic develpment funds SECTION C - Transfer Status Baccalaureate Status is granted by the Educatinal Design General Educatin and Baccalaureate Level Subcmmittee. CSU Transferable Apprval Date: UC Transferable SECTION D - General Educatin Request Mt. San Antni Cllege and CSU General Educatin curse apprval are submitted t the Educatinal Design GE and BL Subcmmittee fr apprval. 1. The Articulatin Officer submits the curse directly t the CSU Chancellr fr apprval. 2. Upn receiving apprval, the curse is apprved fr the Mt. SAC Assciate Degree GE and placed in the area(s) CSU apprval indicate(s). Yes N Apprved fr inclusin n Mt. SAC and CSU General Educatin List? 1. Mt SAC General Educatin Applicability: 2. CSU General Educatin Applicability (Requires CSU apprval): 3. IGETC Applicability (Requires CSU/UC apprval): Page 3 f 5

4 SECTION E - Curse Cntent 1. Curse Descriptins a. Catalg Descriptin Operatins in the ldging industry including: htel rganizatin, frnt ffice peratins, reservatins, registratin, guest services, security, frnt ffice accunting, husekeeping, night audit, sale and marketing, planning and evaluating, revenue management, and human resurces. Independent field trips required fr this curse. b. Class Schedule Descriptin: Yes N Is a curse descriptin t be printed in the Class Schedule? Operatins in the ldging industry. Independent field trips required fr this curse. 2. Curse Outline Infrmatin a. Lecture pical Outline: - The ldging industry - Htel rganizatin including ldging facilities and levels f services - Frnt ffice peratins - Reservatins - Registratin - Guest services - Security issues in the ldging industry - Frnt ffice accunting - Husekeeping - Night audit - Sale and marketing - Rm pricing using the Hubbart frmula (bttm-up apprach) and the rule-f-thumb apprach - Revenue management - Human resurces including staffing and scheduling - Final exam b. Lab pical Outline: 3. Curse Measurable Objectives: 1. Classify ldging facilities based n size, target markets, and levels f services. 2. Identify and describe the varius peratinal departments and staff within a full-service htel. 3. Identify staffing needs fr a frnt desk based n ccupancy, level f activity, and budget cnstraints. 4. Determine rm rates based n desired prfits using the Hubbart frmula. 5. Cnduct a cmparative market analysis and develp a plan imprving service and revenue at a selected prperty. 4. Curse Methds f Evaluatin: Categry 1. Substantial written assignments fr this curse include: 3-5 page semester lng cmparative market analysis reprt and imprvement plan n three lcal htels If the curse is degree applicable, substantial written assignments in this curse are inapprpriate because: Page 4 f 5

5 Categry 2. Cmputatinal r nn-cmputatinal prblem slving demnstratins: Calculating rm rates using the rule f thumb apprach Calculating rm rate using the Hubbart Frmula Calculating staffing need based n peratinal and budgetary data Categry 3. Skills Demnstratins: Nne Categry 4. Objective Examinatins: Multiple chice questins using technical vcabulary 5. Sample Assignments: 1. Write a 3-5 page cmparative market analysis reprt alng with marketing suggestins that will imprve ccupancy and revenue. Cmplete this reprt as thugh yu are a newly appinted general manager f a ldging facility lcated within yur city. As the new GM yu are cmmissined by the wners t analyze yur htel/mtel and develp a cmparative market analysis alng with marketing suggestins that will imprve ccupancy at yur facility. 2. As the Frnt Office Manager f a 3-diamnd 400 bedrm htel lcated in Ls Angeles, establish the seasnal winter rm rates r packages t increase ccupancy. Winter is yur slwest seasn. Please submit 2-3 page written reprt that includes a marketing gal, a target market, and marketing strategy prpsed t achieve the marketing gal. 3. Calculate rm rates using "the rule f thumb apprach" and the "bttm-up apprach" based n cnstructin csts, mrtgage, fixed expenses, expected daily ccupancy, desired net incme, and tax. 6. Representative Text: Bk 1: Authr: Michael L. Kasavana Title: and Managing Richard Frnt M. Office Publisher: Brks Operatins Educatinal Institute Date f Publicatin: f 2009 the American Htel Editin: & 8thLdging Assicatin Page 5 f 5