Project Lead Role Profile

Transcription

1 Prject Lead Rle Prfile July 2010 Mre infrmatin n this vacancy & what it s like t wrk at Getfeedback & Crels check ut ur website 1

2 Rle Title Rle Purpse Key Accuntabilities Rle Lcatin Reprts T Line Management Respnsibility Functinal Respnsibility Prject Lead T resurce and manage the delivery f client prjects cntrlling cst, timeframes and scpe. T resurce and versee prject administratin. This persn will be largely ffice based but will be required t g t client meetings frm time t time. 1. Cnduct a thrugh internal handver prcess with the sales/cnsultant fr new prjects and be respnsible fr clarifying initial prject scpe 2. Resurce internal and external persnnel within established guidelines 3. Clarify and implement internal and external prject cmmunicatin plans 4. Fllw and input int the cntinuus imprvement f the cmpany s prject management prcesses Henley-n-Thames Head f Service Delivery (currently Steve Bicknell, CEO) Nne Nne Key Dependencies Getfeedback Sales Team Crels Client Directrs Cnsultants Delivery team Develpment team Leadership team 2

3 Key Accuntabilities 1. Cnduct a thrugh internal handver prcess with sales/cnsultant fr all new prjects and be respnsible fr clarifying initial prject scpe Schedule and lead the prject handver meeting with the sales/cnsultant t clarify Prject scpe in & ut f scpe Key prject bjectives including client s business drivers, verall prject success measures & the agreed quality utput measures Timeframes Budget allcated fr each part f the prject Expected prfit margin fr Getfeedback/Crels Invicing details Keep recrd f and fllw up n actins during the handver phase f the prject Measures f Perfrmance Prject Handver dcument is thrughly cmpleted n time All cntacts are up t date at all times Any actins, dcuments etc are circulated within the client prject team as apprpriate Psitive feedback frm internal team Knw what the next steps are in the prject, at any time Knw what prfit margin the prject is expected t make and is running at, at any time 2. Resurce internal and external persnnel within established guidelines Identify resurce requirements matching availability, skill set, lcatin and industry experience and then bk. This may invlve internal cnsultants, assciates, delivery team and temps and/r ther prject admin supprt. Liase with assciate resurce t cnfirm rates, dates, lcatins and details including briefing details and cancellatin and cnfirmatin plicy. Ensure that all resurce persnnel are aware in advance f what they are ding and when Knw what the alternative resurcing ptins are, flag/escalate any risks and create cntingency resurcing plans fr the mre high risk high stake delivery Persnally carry ut any required prject administratin. Outsurce additinal external administratin supprt if required, retaining respnsibility f the quality f admin at all times Measures f Perfrmance All resurce persnnel knw what they are ding and when, arrive at the right lcatin at the right time with the right equipment, brief etc N last minute resurcing panics due t pr planning Cntingency plans exist fr high risk high stake delivery Psitive feedback frm internal team Any external admin supprt is f high calibre and perfrms t the required level 3

4 3. Respnsible fr clarifying and implementing internal & external prject cmmunicatin plans Liase with client t find ut their preferred ways f wrking when it cmes t status reprts, highlight reprts etc Create, distribute and be respnsible fr the quality f all prject reprting t bth client and internal prject team Schedule internal prjects meetings, ensuring actins arising are clear, nted and cmmunicated t all & fllwed up n Attend client meetings and lead calls where required Organise and lead an internal prject review after each prject review phase, circulate key pints afterwards and crdinate the client prject review meeting/call fr the sales/cnsultant t run Measures f Perfrmance Everyne within the internal prject team and within the client knws what is happening and when r where t find that infrmatin Stakehlders feel infrmed and have crrect infrmatin Escalates issues at the right time t the right persn All prjects have a frmal kick ff meeting/call and review 4. Fllw and input int the cntinuus imprvement f Getfeedback/Crels s prject management prcesses and wider quality plans Use and maintain standard Getfeedback/Crels prject dcumentatin & make them accessible t all & fllw change cntrl prcedures Respnsible fr creating & chasing invices Respnsible fr the quality f thse aspects f the prject utputs which have been allcated t yu. Track prgress against client budget and ur prfit, flagging issues t sales/cnsultant Practively put frward suggestins fr imprving prcesses and dcumentatin t Head f Delivery fr cnsideratin/apprval Measures f Perfrmance Des nt drp the ball n any f their client prjects Adheres at all times t ur cmpany prject management standards Pipeline is up t date at all times The clients requirements and any prject changes are delivered in accrdance with the agreed service levels fr delivery Knws at all times where the prject is against budget, prfitability and timeframes Dcumentatin is clear and easy t find Psitive feedback frm clients n ur events/prject management 4

5 Recruitment Criteria Qualificatins/Skills/Experience Must have - experience at successfully juggling multiple prjects simultaneusly Prven experience in resurcing and managing events and/r prjects n time, t quality and budget. This will have entailed end t end management, prject reprting and wning risks and issues lgs. Ideally has external client facing experience in a fast paced business business envirnment Builds rapprt quickly and has excellent standards in written and verbal cmmunicatin Strng Micrsft wrd, pwerpint & excel Demnstrates an interest in the field f peple assessment and rganisatin cnsultancy r have had relevant experience Persnal Style/Mtivatin Resilient, adaptable and flexible in a fast paced envirnment Very strng rganisatin skills & great attentin t detail High energy, quality fcused High levels f self-mtivatin 5