JAUPT Appraisal Criteria Centre Application. November 2016

Transcription

1 JAUPT Appraisal Criteria Centre Applicatin Nvember 2016

2 1. Intrductin T be able t assess centre applicatins fr the suitability f Peridic Training many factrs have t be taken int accunt and cnsidered befre a recmmendatin can be made t the Cmpetent Authrity. The Vehicle Drivers (Certificates f Prfessinal Cmpetence) Regulatins 2007 is the applicable legislatin that cvers Great Britain and Nrthern Ireland fr Driver CPC (DCPC). The Taxi Drivers Licences Regulatins (Nrthern Ireland) is the applicable legislatin that cvers Taxi Driver Peridic Training (TDPT). This dcument aims t prvide thse individuals wh are respnsible fr making recmmendatins fr centre applicatin apprvals/refusals with infrmatin t help them t make sund and valid judgements as t the suitability f a centre t deliver Peridic Training. 2. The Centre Applicatin Frm Relevant applicatin frms, guidance and examples can be dwnladed frm N.B An rganisatin wishing t deliver TDPT can nly d s if they seek apprval as a Driver CPC centre. Sectin One Centre Details This sectin will help determine: 1.2 The persn peratinally respnsible fr Driver CPC including the applicatin. If it is a large rganisatin yu wuld expect t see a senir manager r directr as the respnsible cntact. There is a risk that a junir manager wh des nt have authrity t apply fr apprval gains apprval withut the knwledge and cnsent f the respnsible cntact. 1.3 The persn wh will be respnsible fr the day-t-day cmmunicatins with JAUPT. 1.4 The nature f business helps us t anticipate the types f infrmatin that we wuld expect t see in their Scheme f Cntrl. In additin, cmpletin f this sectin helps us t prfile centres and prduce meaningful statistics when requested by the Cmpetent Authrity.

3 It is imperative that a respnsible persn s and cntact persn s details are prvided. They can be the same persn but fr us t prceed with their applicatin this must be prvided. Sectin Tw Apprval Details This sectin will help determine: 2.2 Which part f the UK the centre is intending n delivering Peridic Training in. Any training delivered utside f the member state apprved fr will nt cunt as Peridic Training. 2.3 Details n the previus centre apprval will allw us t btain further infrmatin with regard t the applicatin t identify any issues which may need t be highlighted r taken int cnsideratin e.g. the centre has been ring-fenced, details f previus Quality Assurance Visits, details f crrective actins fr Advisry Ntices and/r Cntinuus Imprvements Details n Directrs/Sharehlders invlved with ther Driver CPC centres may prvide us additinal infrmatin that needs highlighted r taken int cnsideratin when making a recmmendatin When appraising the applicatin yu must ensure that all available intelligence is reviewed in cnjunctin with the applicatin and used t make an infrmed recmmendatin.

4 Sectin Three Registered Details 3.1 Withut sufficient infrmatin it can be difficult t understand and determine: the type f legal entity the rganisatin is; the size f the rganisatin; legal bligatins f the rganisatin infrmatin t ensure the rganisatin is prfessinal and prper As apprvals are nt transferrable, it is imperative we are sure wh has the apprval. It has been knwn fr rganisatins t view their apprval as an asset and try and pass it n t anther legal entity; under the DCPC legislatin this is nt permissible. 4.1 The Scheme f Cntrl and Cnfirmatry Statements (whilst nt mandatry) are critical t the applicatin f a centre as they frm the basis f the Quality Assurance activities and allw us t raise nn-cnfrmance easily. If this is nt supplied this wuld nt demnstrate t us hw the centre intends t manage the delivery f Peridic Training and therefre detailed questining wuld be expected via the additinal infrmatin prcess, which may delay the applicatin prcess. Sectin Five Publicatin If a centre elects t be published n the JAUPT website it ffers them tw key benefits: 1. Increased publicity very imprtant fr cmmercial training prviders. 2. Validatin f being an apprved centre Nt every centre wants t publicised, therefre it s up t the centre t infrm us f what they want. The applicant shuld tick all the lcatins they intend t deliver curses in. This shuld be crss referenced with 2.2. Curses apprved in Great Britain nly may nt be delivered in Nrthern Ireland and vice versa. If sectin 2.2

5 and d nt match additinal questining may be asked via the additinal infrmatin prcess, which may delay the applicatin apprval prcess. Sectin Six Methd f Payment This sectin is abut payments and where the applicant shuld send the applicatin t. As lng as the centre has paid the apprpriate fee this des nt have any impact n the appraisal prcess f the applicatin. This is because the applicatin is nt referred fr appraisal until the payment has been received and cnfirmed. 3. Scheme f Cntrl A Scheme f Cntrl is nt mandatry hwever, in rder t assure the Cmpetent Authrities that quality, high standard Peridic Training will be managed and delivered in line with the Vehicle Drivers (Certificates f Prfessinal Cmpetence) Regulatins The dcument shuld give examples f what the centre will d t reduce risk in key areas f prviding Driver CPC Peridic Training. These shuld include but are nt exclusive t: business peratin; cmmunicatin with JAUPT; trainer selectin; curse plans; driver registratin; curse cnsistency; curse evaluatin; issuing certificates f attendance; uplading training recrds; where rganisatins are in charge f tw r mre sites (Member T&Cs, withdrawal, internal audits etc) management and implementatin f crrective actin identified via Quality Assurance Visits The dcument shuld include: cpies f evaluatin reprts by external r internal assessrs; quality cntrl mnitring f training prvided; prcedures fr telling JAUPT abut planned peridic training curses;

6 a recrd f management check

7 Appraisal Criteria - Centre Applicatin Sectin/R efnumber Questins/Cnsideratins/Checks Actin Ntes S1 Centre Details 2.1 Crss reference this sectin with Sectin 1 addresses t ensure that the infrmatin crrespnds. 2.2 Checks t carry ut n the previus centre apprval: Escalatin Intelligence e.g.is this centre currently ring-fenced r has been ring-fenced in the past? Why? Previus centre Quality Assurance Visits - Advisry Ntices/Cntinuus Imprvement. What was raised? Wuld it be high risk t apprve the centre again? Was the crrective actin satisfactry? Were there any fllw up visits? Why? Review at least last three curse audit reprts t view f their perfrmance. - Advisry Ntices/Cntinuus Imprvement. What was raised? Are they the same issues ver a perid f time? Wuld it be high risk t apprve the centre again? Was the crrective actin satisfactry? and If yes, further investigatins are required bth via the CRM and Creditsafe. Creditsafe will prvide details n ther cmpanies the individual has been invlved in, the status f the cmpanies, credit details n the cmpany, infrmatin n the directrs/sharehlders. This infrmatin can be used as intelligence t ensure that there is nt a cause fr cncern and the centre applying is a prfessinal utfit i.e. has previusly been invlved with a severely nn-cmpliant centre and/r has nt been invlved with ther If this infrmatin is nt prvided yu will have t cntact the applicant t btain these details. It is imperative that a respnsible persn s and cntact persn s details are prvided. They can be the same persn but fr us t prceed with their applicatin this must be prvided. Any cncerns here shuld be flagged t the Cmpetent Authrity when recmmended fr apprval/refusal. It may be that the cncerns are nt significant enugh t refuse the applicatin but we may want t cnduct a centre Quality Assurance Visit sner within the 12 mnth KPI. Any cncerns here shuld be flagged t the Cmpetent Authrity when recmmended fr apprval/refusal. It may be that the cncerns are nt significant enugh t refuse the applicatin but we may want t cnduct a centre/curse Quality Assurance Visit sn after apprval. If this infrmatin des nt crrespnd yu will need t cntact the centre t clarify. If the centre wishes t deliver in NI and GB the centre will receive tw separate apprvals. Other intelligence t cnsider: Late Uplads Cmplaints Nn Ntificatin f planned training/cancellatins Unentitled drivers Lg misuse

8 rganisatins that have entered liquidatin/disslved. This feeds int risk and r knw cncerns frm the Cmpetent Authrities e.g. they want t be aware if an applicatin is submitted by a centre (under a different name) that has previusly been withdrawn. Sectin 3 Check that the infrmatin supplied n the centre applicatin frm is the same infrmatin that is recrded with Cmpanies Huse/Creditsafe. By carrying ut this check yu are helping t ensure that the applicant is genuine and can gain further insight/infrmatin n the perfrmance f the centre and if this is a prfessinal and prper rganisatin. If the centre has been previusly apprved, check t ensure there is n changes f their registered details which may impact the applicatin e.g. change f legal entity. Any changes t the legal entity r wnership f the cmpany shuld be verified via Cmpanies Huse/Creditsafe. This will need t be discussed with the centre as there is n prvisin under the Vehicle Drivers (Certificates f Prfessinal Cmpetence) Regulatins 2007 (as amended) fr the transfer f an apprval t anther persn r crprate bdy. Change f entity r wnership means this wuld be a new applicatin and as such a new centre number wuld be allcated. 4.1 The Scheme f Cntrl that is submitted with an applicatin will be prprtinal in detail and cmplexity t size and scale f the applying rganisatins training structure. Fr example a sle trader wh perfrms all aspects f peridic training frm start t finish may have a relatively simple scheme f cntrl as there will unlikely t be ther peple invlved in his/her peratin, quite the ppsite t a large centre emplying lts f trainers and delivering t lts f drivers at different lcatins. Cnfirmatr y Statements Other Infrmatin The centre can prvide the Scheme f Cntrl infrmatin in any frmat. If the infrmatin is unclear r ambiguus yu will need t seek further infrmatin r clarificatin frm the centre. Plicies and prcedures can help t give an indicatin as t the quality standard/material that the centre prduces. If this has been written by smene else, we shuld cnsider that there is a level f cnsistency with infrmatin required. It is imprtant that applicants are aware f the requirements when perating as a centre t deliver Driver CPC curses and these bxes shuld be ticked accrding t the prfile f the centre. This assures us that centre understands the requirements and has cmmitted t carrying ut these key aspects in rder t cmply. Website address fr any case studies, recmmendatins, testimnials etc. A rbust check must be undertaken n the dcument and crss checked t the checked cnfirmatry statements. The Appraiser shuld be asking themselves questins such as; Hw will it be managed? Hw will it be recrded? Hw ften? Hw will they be assured this is satisfactry? Hw will it be securely carried ut? If the Scheme f Cntrl has been written by smene else and additinal questins utside f what was raised fr the ther centre are required, clear justificatin as t why this has been asked shuld be prvided t the centre stating that yu are aware f the circumstances. This will ensure we maintain an hnest culture and a high level f custmer service. If any bx is nt ticked yu shuld seek further details in regard t hw the centre intends t carry ut certain actins when delivering Driver CPC. This is an pprtunity fr the centre t prvide supprting infrmatin t help demnstrate that the centre has the relevant resurces t deliver peridic It shuld be nted that sme centres can btain ff-the-shelf plicies and prcedures that have been written by smene else s an element f cautin shuld be taken if they are t be used t gauge the quality f training materials prduced by the centre (e.g. Health & Safety plicy). Cnfirmatry Statements will frm part f the QA Visit and enable us t identify the gaps.

9 Other relevant infrmatin which demnstrates that the cmpany can deliver peridic training in a prfessinal manner. training in a prfessinal manner. The infrmatin culd be diverse and therefre needs t be cnsidered n its merit and in cntext with the ther infrmatin supplied with the applicatin.