February 24, Certified Mail Tracking Number:

Transcription

1 February 24, 2012 Mr. Cliff Guffey President American Pstal Wrkers Unin, AFL-CIO 1300 L Street, N.W. Washingtn, DC Certified Mail Tracking Number: Dear Cliff, As infrmatin, enclsed is a cpy f the secnd and Final Pst Implementatin Review fr the Kinstn, NC Prcessing and Distributin Facility (P&DF) Area Mail Prcessing (AMP). If yu have any questins, please cntact Rickey Dean at extensin Sincerely, Patrick M. Devine Manager Cntract Administratin (APWU) Enclsure (CA )

2 Type f Distributin Cnslidated: Originating Facility Name & Type: Kinstn P&OF Street Address: 206 E Caswell Street City: Kinstn State: NC 50 Fadllty ZIP Cde: District Mid-Carlinas Area: capital Metr Finance Number: Current 3D ZIP Cde{s): 285 Miles t Gaining Facility: 87.8 MIles EXFC ffice: Yes Plant Manager: Alexander Jacksn Sr senir Plant Manager: Arthur Helms DistriCt Manager: Angela CUftis Fadllty Name &Type: Fayetteville P&OC Street Address: 301 Green Street City: Fayetteville State: NC 50 Facility ZIP Cde: District: Mid-Carlias Area: capital Metr Finance Number: Current 3D ZI P Cde{s):! EXFC mce: Yes Plant Manager: Thmas Daniels (A) senir Plant Manager: Arthur Helms District Manager: Angela Curtis Apprval Date: January 27, 2010 Implementatin Date: Jul-Q PIR Type: Final PIR Date Range f Data: Prcessing Days per Yeer: 310 Bargaining Unit Hurs per Year: 1,750 EAS Hurs per Year: 1,825 Jul-Q1-2010: Ju Date f HQ mem, DAR Factrs/Cst fbrrwfng! May 27, 2009 New Facility sran-up Csts Update I f Date & Time this wrkbk was tast saved: :09 Area Vice President: Vice President, Netwrk Operatins: Area AMP Crdinatr: NAt Cntact: David C Fields David E. Williams Janet Hester Dris Billingslea Page 1 f 38 PIR Data Entry Page

3 Apprval Signatures t PIRType: ~~~ Plant Manager: Sf

4 Executive Summary PIR Type: Final PIR Last Saved: Fabruary 2,2012 Data Range f Data' Ju Jun-3Q.2011 Lsing Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(s): Type f Distributin Cnslidated: Gaining Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(a): Kinstn P&DF 208 E Caswell Street Kinstn NC 285 Originating Fayetteville P&DC 301 Green Street Fayetteville NC Savings/Csts Final PIR va Pre AMP Final PIR va Apprved Functin 1 Wrkhur Savings Nn-Prcessing Craft Wr1<hur Savings (less MainVTrans) PCES/EAS Wr1<hur Savings Transprtatin Savings Maintenance Savings Space Savings Ttal Annual Savings $2,935,592 $1,630,097 frm Wrkhur Csts - Cmbined $88,913 $86,770 frm Other Curr vs Prp $2,897,429 $2,823,074 frm Other Curr vs Prp ($8,521) $474,921 frm Transprtatin HCR and Transprtatin pvs $256,377 $85,718 frm Maintenance frm Space Evaluatin and Other Csts $6,169,790 $5,100,581 Ttal One Time Csts ($4,300) $5,700 frm Space Evaluatin and Other Csts Ttal First Year Savings $6,165,490 $5,106,281 Staffing Craft Psitin Lss frm Slaffing-Craft PCESIEAS Psitin Lss 2 1 frm Slaffing-PCESIEAS Service Lsing Current Qtr Gaining Current Qtr First-Class Mail Service Perfrmance (EXFC O/N) 97.89% 98.95% frm service Perfrmance & CSM First-Class Mail Service Perfnnance (EXFC 2 Day) 94.21% 95.90% frm service Perfrmance & CSM First-Class Mail Service Perfrmance (EXFC 3 Day) 95.30% 95.44% frm service Perfrmance & CSM Custmer Experience Measurement Overall Satisfactin Residential at PFC level Custmer Experience Measurement Overall Satisfactin Small Business at PFC level 84.1% 80.4% frm service Perfrmance & CSM frm service Perfrmance & CSM Page 30f38 PIR Executive Summary

5 Calculatin References Cmbined Lsing and Gaining Facility Data: Pre AMP Prpsed Final PIR Functin 1 Wrkhur Csts $31,288,978 $29,983,483 $28,353,386 Nn-Prcessing Craft Wrkhur Csts (less Maintenance & Transprtatin) $809,301 $807,159 $720,388 PCESIEAS Wrkhur Csts $3,447,827 $3,373,472 $550,398 Transprtatin Csts $950,012 $1,433,455 $958,534 Maintenance Csts $8,714,395 $8,543,737 $8,458,018 Space Savings Ttal Annual Cst $45,210,514 $44,141,305 $39,040,724 Ttal One-Time Csts ($10,000) ($4,300) Ttal First Year $45,210,514 $44,131,305 $39,036,424 Staffing Craft Psitin Ttal On-Rlls PCES/EAS Psitin Ttal On-Rlls Final PIR vs Pre AMP Final PIR vs Prpsed (Apprved) AMP Apprved AMP Functin 1 Wrkhur Savings $2,935,592 $1,630,097 $1,305,495 $88,913 $86,770 $2,143 Nn-Prcessing Craft Wr1<hur Savings (less Malnlfrrans) PCES/EAS Wrkhur Savings $2,897,429 $2,823,074 $74,355 Transprtatin Savings ($8,521 ) $474,921 ($483,443) Maintenance Savings $256,377 $85,718 $170,659 Space SaVings Ttal Annual Savings $6,169,790 $5,100,581 $1,069,209 Ttal One-Time Csts ($4,300) $5,700 ($10,000) Ttal First Year Savings $6,165,490 $5,106,281 $1,059,209 ~ Craft Psitin Lss PCESIEAS Psitin Lss Page 4 f 38 PIR Executive Summary

6 Lsing Facility Name and Type: Current SCF ZIP Cde(s): Type f Distributin Cnslidated: Summary Narrative Last Saved: February 2,2012 Kinstn P&DF 285 Originating Gaining Facility Name and Type: Fayetteville P&DC Current SCF ZIP Cde(s): Backgrund: The Capital Metr Area, with the assistance frm the Mid-Carlinas Perfrmance Clusters, has cmpleted the Final Pst Implementatin Review (PIR) f the Area Mail Prcessing (AMP) that cnslidated riginating mail frm the Kinstn NC P&DF t the Fayetteville NC P&DC. This Final PIR used data fr the twelve mnths fllwing implementatin, and then annualized savings t determine if the Pstal Service increased efficiency by cnslidating riginating mail prcessing peratins frm the Kinstn NC P&DF t the Fayetteville NC P&DC. The AMP was apprved January 13, 2010 and mved riginating peratins fr the ZIP Cde 285 t the Fayetteville NC P&DC withut mdificatins t the perating plan. The transfer f vlumes t the Fayetteville NC P&DC was cmpleted n July 1,2010. The Kinstn NC P&DF is an wned facility lcated apprximately 87.8 miles frm the Fayetteville NC P&DC. Financial Summary: Ttal Annual Savings: Ttal First Year: Final PIRv, PreAMP $6,169,790 $6,165,490 Final PIR v, Prpsed $5,100,581 $5,106,281 The cnslidatin shifted an apprximate average daily vlume f 129,044 riginating first handling mail pieces (Base Perid) frm the Kinstn NC P&DF t the Fayetteville NC P&DC. There were numerus upgrades fr all classes f mail and 0 dwngrades fr First-Class Mail. The Mid-Carlinas District and the Capital Metr Area realigned transprtatin, imprved peratinal efficiencies and made persnnel scheduling adjustments t ensure service cmmitments were met. Custmer Service Cnsideratins: The AMP prpsal identified vemight service cmmitment imprvements as nted in the evaluatin. Fr Quarter 22010, pre-amp implementatin, the vemight percentage was 97.14% fr Kinstn NC and 98.44% fr Fayetteville NC. Fr Quarter pst-amp implementatin the vemight percentage was 97.92% fr Kinstn NC and 97.75% fr Fayetteville NC. The Fayetteville NC P&DC EXFC First-Class Mail service Perfrmance frm TTMS fr the AMP impacted ZIP Cdes is shwn belw: Kinstn NC P&OF Fiscal Quarter Q32009 Q Ql2010 Q22010 Q32010 Q Q22011 Ovemight Percenta 96.40% 96.70% 97.49% 97.14% 98.11% 97.89% 95.88% 97.92% 3 Day Percenta e 92.27% 88.43% 90.13% 89.08% 93.00% 95.30% 88.01% 88.54% PIR Summary Narrative Page 5 f 38

7 Fiscal Overnight 2 Day 3 Day Quarter Percenta e Percenta e Percenta e % 96.38% 95.07% % 95.81% 94.94% % 94.20% 88.39% % 95.64% 92.46% % 92.11% 93.92% Q % 95.90% 95.44% % 93.01% 9015% % 94.43% 91.44% The drp in custmer scres is attributed t the custmer satisfactin measurement system in FY09 was CSM and in FY10, it changed t CEM. These tw measurement systems have different parameters f measurement, therefre cannt be used fr a cmparisn basis t each ther. Transprtatin Changes: The apprved AMP prjected an annual Transprtatin cst f $483,443. The Final PIR prjects cst f $8,521 calculated frm wrk-hur and HCR mileage changes. Staffing Impacts: Based upn the first tw full quarters f data fllwing AMP implementatin, the Functin 1 wrk hur savings are $2,935,592 cmpared t the initial AMP prpsal f $1,305,495. EAS wrk hur savings amunt t $2,897,429 cmpared t the prpsed $74,355. Craft persnnel changes are summarized frm the staffing cmparisn fr cmplement as f the end f Quarter 3 FY 2011 versus Pre AMP. The staffing impacts and management t craft ratis are summarized belw. MDOs+SDOs t Craft 1 (1 :22 target) 1: 35 1: 26 MDOs+SDOs t L.ran 1 I (1:22 target 1: 25 1: 34 1 Craft =FTR'PTR'PTF'Casuals 2 Craft = F1 F4 at lsing; F1 nly at Gaining PIR Summary Narrative Page 60f38

8 Maintenance Impacts: The AMP prjected net annual maintenance savings f $170,659 with the cnslidatin f riginating peratins int the Fayetteville P&DC. The savings were attr buted t the cnslidatin f cancellatin peratins at the Fayetteville P&DC including the relcatin f 1 AFCS with the assciated supprt equipment. The Final PIR prjected Maintenance annual savings f $256,377. Maintenance staffing packages were perfrmed at bth facilities and will cntinue t be aligned with current equipment sets. Space Impacts and One Time Facility Csts: The apprved AMP prjected a ne-time cst assciated with the AMP f $10,000. The ne-time csts were $4,300 which is assciated with the relcatin f the AFCS and supprt equipment. Summary: In cnclusin the AMP prpsal t mve riginating Kinstn NC P&DF vlume t the Fayetteville NC P&DC prjected a first year savings f $1,059,209. The Final Pst Implementatin Review after implementatin annualizes savings as $6,165,490. Vlume lss at Kinstn NC P&DF and Fayetteville NC P&DC drve cmplement reductins thrugh varius effrts, such as early retirement incentives. Based n the apprved AMP, Kinstn NC P&DF was expected t reduce craft staffing by 18 psitins and 1 EAS psitin and the PIR shws reductins far abve what was expected. Page 7 f 38 PIR Summary Narrative

9 Lsing Facility: ~K.;;.:in.;.;.s;.:,t:;.:.n.:...:...,P&;:;.=D.:...F District: Mid-Carlinas Service Perfrmance and Custmer Satisfactin Measurement Last Saved: February 2,2012 PIRType: Implementatin Date: _ Final PIR 07/01/10 Fiscal Quarter Fiscal Quarter Gaining Facility: Fayetteville P&DC District: Mid-Carlinas Iseal Quarter After AMP Fiscal Quarter Overnight Percents e 97.98% 98.95% 97.39% 97.75% (15) Ntes: _ Custmer Satisfactin Measurement (CSM) became Custmer Experience Measurement (CEM) in Dale retlects mst recently cmpleted quarter available in CEM. 01 Overall Satisfactin (Overall Experience) 04a Satisfactin with Receiving (Experience with receiving) aa Satisfactin with Sending (ExperIence with sending) 012a Satisfactin with mst frequently vislled PO (Experience with mst frequently visited PO) 01Ba Satisfactin with mst recent ctact with USPS (Experience with mst recent cntact with USPS) 019 likely t recmmend the USPS Questin # Residential Tp Tw Bx Q1 84.1% Q4a 91.0% OSa 93.5% Q12a 91.7% SmlMe<! Bus T Tw Bx 80.4% 84.2% 88.0% 86.4% 801% ~_.,--_._-_._----~._._...,---~ % Page 8 f38 PIR Service Perfrmance and Custmer Satisfactin Measurement

10

11

12 11 _PlR $ $ $ $ $174 $218 $7s $ S180 S41 $21 $13 S63 $31552 $308 E E E SO SO SO SO SO SO PIR Wr1c;hur Csts ~ Cmbtned Faciltte$

13 ~ '0 Ṇ..

14 f!... i ~, i.9 I i ~ ~ '!5 If I ~ J ~ I I f f I i

15 FInalPlR $9<4,828 $11,239 ~26,967 $1,843 ~5,814 $25,054 $81,812 $1,789 $3«,511 $83,935 $3,263 $99,587 $139,604 $13,557 $8,891 $23,389 $151,188 $671,187 $51 $17 $521,802 $5,909 $1\,995 PlR INrl<hur Csts - Lsing

16

17 Gaining Facility Fayetteville P&DC Type f Distributin Cnslidated Originating Wrkhur Csts - Gaining Facility lmt s..-ed FebN.-y 2, 2012 Func:1in 1 11 $ $4t.35 " ~ U $43.16 :~~$36~'" 17.".. 140'" PIR Typ" -;;~",lnai:;:::'::'-;pli;i~"","""",==",,.-::...,=,,,,:;:.=.,,7,,,,=,,,",,=plr. DeW Rang. f Data Jut t JurI JO 2011 (1) F... PIR $113,849 $216,053 $570,066 $325,753 $«293 $1<18 $67<4,018 $ $285 $347,s.. $99,892 $ $13,879 $89,854 $4,1«$76,188 $553,7~ $ $10,176 $«2,367 $176,181 $ $2.2 $1.1n,302 $ $12',104 $11,15<1 $53 $808,230 $3,151 $385,789 $ $ $1, Page 16 f 38 $462,454 $1.600,062 $198,903 $53,004 P R Wrl<hur Csts Gaining

18 fini PlR $9n,w $122,733 $<104 $124,975 $=,034 $71,503 $133,074 $ $ $19,620 $ $57.~ $1, $2'«6,099 $«3 $455,250 $162 $4 $89.n8 $315 $7,424 $16,185 $65231 $41,462 $33,302 $ $493 $97 $ $36,645 $ $4.624 $ $ $86 $164 $182 $146 $ $211,507 $958,0&7 $302 $392,057 $70,990 $ $5,187 P R Wrl<hur Csts Gaining

19 II) FlnalPlR $5O<.ln $ $4n.147 $167 $6,7«$ $97 $ $ $ P R Wr1<hur Cl, Gaining

20 f! ia: 0.

21 Final PIR PIR Other Gaining Craft Wrkhurs $7,123 $7123 -$671 s $4 $4 $144 $ s $ $ $ S $ $ S $ $ , $ $542 $8393 $8393 s $51,005 $51005 $84,290 $3893 $3893 s $ $8021 $124 $124 s $ ,459 $48 s P\R O\hef \fiinmcur Ccs\!,

22 Ttals 40,439 37,375 39,193 $1,832,562 $1,684,885 $1,838,298 Ttals 138, , ,340 $6,056,046 $6,056,046 $5,926,277 Page 21 f 38 PlR Othe< W<I<nur C",ts

23 201 $ $ $ $ nnette NEt'Ne rmicti-tv $ $ #N/A $548 $ $203 $ $886 $886 #N/A $1459 $ $ $ $43926 $ $ $ $147,201 $ irwaterc $ $ $85092 $ $102,066 $102,066 P\R ~ Wt'l<.hcuf C~t$

24 Ttals 14,093 12,338 10,301 $653,542 $579,187 #VALUE I Ttals 58,047 58,047 0 $2,794,285 $2)94,285 Page 23 f 38 P1R 01her W<1<huf C.a

25 I Distributin t ther PIR Wrksheet Tabs I Op 011, 011. "*~) 0p0~7lIll P<) Page 24 f 36 PIRa-_Cla

26 11&, 250,_ (4,a14} -1~1 Page 25 f 38 PIR a-wooltlwrc<lld

27 Staffing PCESIEAS Last Saved: FeOruaIy 2, 2012 PIR Typ<t: A1aI P R lsing FaclIl«y;.,:KInatn~~.;.P.;;;&;;.OF,-- DIIa_... 1It112t1t _ F1IwInce'.;;36-4,;;..;,1;,;;1;.;,. _ PCESlEAS Psitins (1) On-Rlls (7) Page 26 t38 ~... _l'lil... - JIlIlr* -- "- P1R Staffing - PCEs. AS

28 Gaining FIIdIfty: Fayet!!YHle P&OC 00IIa _ 00IIa FiIYnce, ::.~=:::... _ PCESJEAS Psitins a.- -_... _l'iaft """""* ~ 'll - 4.3'll Tt;:::~j ~ [ 7 I ---~--~~---_""":"'~_..._-,,) Page 27 t38 P1R Stalfing - PCESIEAS

29 PlR Type: Final PIR Staffing - Craft last Saved: February 2, 2012 Finance #:r:=;3:;6-4::;:::1:;:24=:r====iti (9) Craft Psitins Functin 1 - CIeI1< Functi 4 - Clerk Functin 1 Mail Handler Functin 4 Mail Handler FdJn 3B. Maintenance Functins lmtdlrehabiwc Other Functins Ttal Data Extractin Date: 01111/11 f'ereent It 11 t men Craft Psitins Data Extractin Date: 07111/10 Ttal Craft Psitin lss:l 65 ~~-:e~fiwad~ile~sunrtmiy) Percent Page 28 t38 PIR Staffing - Craft

30 lsing Faclllly:~KInstn~~~P_&O=F Finance Number: _ Transprtatin PVS last Saved: February 2, 2012 _ PIR Type: Final PIR Date Range f Data: JuI t - Jun Gaining Facility: Fayetteville P&DC Finance Number:.;;;; ;;.;8;.;.1 _ (3), (4) Vadanee, (5) v.nance Final PIR Final PlR va Anal PlR 'IS (10) Varilmee Final PIRva ($944 ($944 (11) Ttal Final PIR vs Pre AMP Transprtatin-S savtngs: ($944) (This runber added 10 the ExecutIVe Summary (12) Ttal Final P1R vs Prpsed Transprtatin-PVS savtngs: (This rooer added titie Ex6C1Jtive Summary) (13) Ntes: _ PlIga 29 f 38 PIR Transpr1atk:ln - PVS

31 Lsing Facility: Kinstn P&OF Transprtatin - HeR last Saved: February 2, Type f Distributin Cnslidated: Originating Data f HCR Data File: July 2010 ") ~ Rute' PIR Type: CT fr Outbund Dck: Final PIR #DIVIOI #DIVIOI #DIVlOf #DIV/OI #DIVIOI #DIVIO! #DIVlO! #DIVIOI #DIVIOI #D1V/0I #DIVIO! #DIV/OI #DIVIOI #D1VI0f P8ge30f38 PIR Transprtatin HeR Lsing

32 #OIVIOI #OIVlO~ #OIV/OI #OIVIOI a a a a Ttals 351,537 Chanp Analysis Dllars P-m Variances Ttal Annual Csts (11) Final PIR vs Pre AMP $111, % Page 31 f 36 PIR Transprtatin HeR -lsing

33 Gaining Facility: Fayetteville P&OC Type f DfstrIbutin Cnslidated: Originating Date fhcr Data File: July 2010 (1) Rute. Transprtatin - HeR Last Saved: February CET fr Inbund Dck: CET fr cancellatins: {i_.. PIR Type: Originating CETfrOGP: CT fr Outbund Dck:.;::::.,==:::::::::::::;, (10) Final PIR Annual Cs.tJMlle #OIVIOI #DIVIOI #DIVIOI #OIVIOI #OIVfOI #OIVIOI #OIV/OJ #OIVfOJ #DlVIOi #OlVlOI! #OIVIOI #OIVIOI #OIVIOI #OIVIOI #DIVIOI #OIVIOI #OIVIOI #OlVlOI #OlVIO! #OlVlOi #DIV/Ol #OlVIOI #DIV/OI #D1V/OJ #DIV/OJ PIR Transprtabn HeR - Gaining

34 Ttals 282,039 #OIVIOI #OMOI #OIWOl #DMOf #[)lwof #DMOI #DIV/OI #OIVIOI Variances Ttal Annual Csts Change Anaty$lS Dllars Pen:ent (13) Ttal FInal PIR va Pre AMP Transprtatin-HCR Savings: (frm lsing and gaining f8ci1ities) $9,465 (14) Ttal FInal PIR vs Prpsed Transprtatin-HCR Savings: (frm lsing and gaining facilities) ($414,921) (15) Ttal Ftnat PfR vs Pre AMP Transprtatin (PVS & HCR): $8,521 (This m.mber carried frward t the Executive Summary) (16) Ttal Anal PIR va Prpsed Transprtatin (PVS & HCR): (This number carried frward t the Executive Summary ) ($474,921) P8ge33f38 ~RT~~HCR-G~

35 Data extractin Date: 01/11111 MPE Inventry Last Saved: February 2,2012 PfR Type: FInal PIR Date Range f Data: Jul-O t - Jun Lsing Facility:.;.K1,;;,;nst.;;.;;.;.n;.;...P...;&;..;O;;..;F _ Gaining Facility: Fayetteville P&OC Eauiment AFSM-AlL APPS ClOSS CSBCS DBCS DBCS-OSS mss FSS SBPS UFSM FC / MICRO MARK ROBOT HSTS/HSUS LCTS/LCUS UPS MLOCR-ISS MPBCS-OSS TABBER POWERE IND VEHICLE (3) Final P1R 1 6 (} (} (} (} 2. (} (8) FlnlllPIR Relcatin Csta $4,300 (9) Variance In Csta (i5,700) s s s s s $4,300 (10) Nta: Camed t Space Evaluatin and OtherCsls.n---."1... '-"<')0 "-..~.V"""r~

36 Lsing Facility: Kinstn P&DF --~ Maintenance Last saved: February 2, 2012 PIR Type": _F_in.:.:a::...1P::...I::...R'-- Date Range f Data: JuI : Jun-3D-2011 Gaining Facility: Fayetteville P&DC _ Wrkhur Activity (3) (4) (5) Variance Variance Final P1R Final P1R t Final P1R t Csts PreAMP P sed Wrkhur ActiVity (8) (9) Variance I (10) Variance Final P1R Final P1R t Final P1R t Csts PreAMP Pre Prcessing Equipment $ E Building Equipment $ 795,018 70, ,180 10,582 $ 10,582 2,743,595 99,737 $ 99, ,867 $ 33,867 ~ Building Services $ (Cu_ Ck>MlIng) E E Maintenance Operatins $ Supprt Maintenance Training $ 498,050 (2,490) $ (2,490) Ib ,659 49,037 $ 74, (1,364) $ (1,364) --- 1,605,908.iI: 5,491 $ 151,854 1,652,=1 (205,322) $ (205,322) ;$\)ill 440,2461 (56,057) $ (56,057) '1~ il~ (41,344) $ (41,344) -1-5,438,278 ii: (169,119) $ (169,119) Parts and Supplies Parts and Supplies 449, ,065 (109,968) $ (109,968) 2,055,675 6,402,343 (279,087) $ (279,087) (11) Final PIR vs Pre AMP - Maintenance _ ($256,377) (These numbers carried frward t the Executive Summary) (12) Final PIR vs Prpsed - Maintenance :savlnas: Savinas:--- _ ($85,718) (These numbers carried ffward t the Executive Summary) ---.:.;...:...:..._-- (13) Ntes: _========================= PtR_w... -Deta In PtR cdumns is anuazed tr First Page 35 f 38 PIR Maintenance

37 Distributin Changes Last Saved: February 2,2012 Lsing Facility: _K_in_s_t_n_P...;..&...;..D_F Type f Distributin Cnslidated: Place a..x.. next t the DMM labeling Iist(s) revised as result f the apprved AMP. (1) DMM LOO1 DMM L011 Originating _ PIR Type: Final PIR Date Range f Data: Jul t - Jun Identify the date f the Pstal Bulletin that cntained DMM labeling list revisins. (2) June 17, 2010 Pstal Bulletin DMM LOO2 X DMM L201 DMM LOO3 DMM LOO4 DMM LOO5 DMM LOO6 DMM LOO7 DMM LOO8 DMM LOO9 DMM L010 DMM L601 DMM L602 DMM L603 DMM L604 DMML605 DMM L606 DMML607 DMM L801 Was the Service Standard Directry updated fr the apprved AMP? (3) Yes. July 1, 2010 (4) Drp Shipments fr Destinatin Entry Discunts FAST Appintment Summary Reprt Mnth Lsing I Gaining Facility NASS Ttal N-Shw Late Arrival Open Clsed Unschd Facility Name Cde Schd Cunt % Cunt % Cunt % Cunt % Cunt May-09 Lsing Facility 285 Kinstn P&DF % % 0 0.0% % 0 Jun-09 Lsing Facility 285 Kinstn P&DF % % 0 0.0% % 0 Mav-09 Gaining Facility 283 Fayetteville P&DC % % 0 0.0% % 8 Jun-09 Gaining Facility 283 Fayetteville P&DC % % 0 0.0% % 11 (5) Ntes: ======== Page 36 f 38 PIR Distributin Changes

38 Custmer Service Issues La.t Saved: February 2, 2012 Lsing Facillty::...K:...in...:s.:.;t:.;.nc..:Pc..:&::..:D:..;F 5-OIgit ZIP Cde: Data Extractin Dew: ~O~9/:i07;:;/-;C11: _ Cde: 1. Cllectin Pints Number pid<ed up befre 1 p m. Mn. ~Fri. 59 PIR Sat. 167 PlR n.-fri. Sat. Mn.-Fri. PlR Sat. Mn. - Fri. I Sat. Number picl<ed up between 1-5 p.m Number picl<ed up after 5 p m. Ttal Number f Cllectin Pints 2. Hw many cllectin bxes are currently designated fr "lcal delivery"? 1-=:===:J Hw many "lcal delivery" bxes were remved as a result f AMP? [-~ <t. Delivery Perfrmance Reprt % Carners returning befre 5 p.m. 5. Retail Unit Inside Lsing Facility (WIndw Servtce Times) 6. Business (Bulk) Mall Acceptance Hurs Anal PlR Start I End 6:30 I :30 I :30 I :30 I :30 I :30 I can eut_", llblln a lcal pfimark In accrdance with applicable pik:lea In the Patal Opanttlna Manual? Yes 8. Ntes: Gaining Facility: Fayetteville P&DC 9. What pstmark Is printed n cllectin mall? lrii Page 37 f 38 PIR Custmer Service Issues

39 Space Evaluatin and Other Csts Last Saved: February 2, 2012 Lsing Facility:..:.K.::;in""s:.;t::;.n.:.;Pc.;&::;D::.F'-- _ Date: --=0"'21:..:0"'21'-'1"'2 _ 1, Affected Fadlity Fadlity Name: Kinstn P&DF Strt Address: -;;2~08~E";C:::a:-'sw=e';;II-;:S'7tr:':e-:e;-t City, State ZIP: Kinstn NC 2. One-TIme Csts 3, Savings Infnnatin Enter anyne-time csts: r (These numbers shwn belw under One-TIme Csts sectin.) Space Savings ($)... r (These numbers carried folwsrd t the Executive Summary) 4, Did yu utilize the acquired space as planned? Explain, 5. Ntes: Emplyee Relcatin Csts Mail Prcessing Equipment Relcatin Csts (frm MPE Inventry) Facility Csts (frm abve) $10,000 $4,300 ($5,700) Ttal One-Time Csts $10,000 $4,300 ($5,700) PIR csts carrted frward t ExecutiW SUI7JfTUJIy) Lsing Facility:.:..Ki;:;.'n;,:;s.:.;:t0c:.:n.:..P..::&;,::D:.:.F FY 2008 _ Range f Reprt Gaining Facility: Fayetteville P&DC FY 2009 Page 38 f 38 P R Space Evaluatin and Other Csts

40 American Pstal Wrkers Unin, AFL-CIO J300 L Street NW, Washingtn, DC Greg Bell Executive Vice President (Office) (Fax) February 28,2012 Natinal Executive Bard Cliff Guffey President Greg Bell Executive Vice President Elizabeth 'Uz" Pwell Secretary-Treasurer Mike Mrris Directr, IndustrJal Relatins Rb Strunk Directr, Clerk Divisin Steven G. Raymer Directr, Maintenance Divisin T: Frm: Subject: Greg Bell Greg Bell USPS 2nd and Final Pst Implementatin Review fr the Charlttesville VA P&DF AMP (Ntificatin N. GCCG ) Rbert C "Bb- Pritchard Directr, MVS DNisin Bill Manley Directr, Supprt SeNices Divisin Sharyn M Stne Crdinatr, Central Regin Mike Gallagher Crdinatr, Eastern Regin Jhn H Dirzius Crdinatr, Nrtheast Regin Prineella Vgel Crdinatr, Suthern Regin Omar M. Gnzalez Crdinatr, Western Regin Please find attached a cpy f a letter dated 2/24/2012 frm Patrick Devine, regarding the abve reference matter. Yu are designated as the APWU cntact persn in this matter. Cntact the USPS representative as sn as pssible fr discussin, if apprpriate. Please prvide ntificatin f yur review t me by 3/28/2012. Please nte: Yur secretary shuld update the Ntificatin Tracking Mdule in Step 4 CAS as necessary, GB/lbb peiu #2/afl-ci

41

42 February 24,2012 Mr. Cliff Guffey President American Pstal Wrkers Unin, AFL-CIO 1300 L Street, N.W. Washingtn, DC Certified Mail Tracking Number: Dear Cliff, As infrmatin, enclsed is a cpy f the secnd and Final Pst Implementatin Review fr the Charlttesville, VA Prcessing and Distributin Facility (P&DF) Area Mail Prcessing (AMP). If yu have any questins, please cntact Rickey Dean at extensin Sincerely, Patrick M. Devine Manager Cntract Administratin (APWU) Enclsure (CA )

43

44 Type f Distributin Cnslidated: 0Iig & Dest Facility Name & Type: Charlttesville P&DF Street Address: 3590 Grand F()(1(s Blvd City: Charlttesville State: VA 50 Facility ZIP Cde: District: Nrthern Virginia Area: Capital Metr Finance Number Current 30 ZIP Cde{s): 228, 229, 244 Mites t Gaining Facility: 92.7 EXFC ffice: Yes Plant Manager: Winfred Mnre senir Plant Manager. Isaac S. Crnkhite District Manager: Jacb Cheeks Facility Name & Type: Richmnd P&OC Street Address: 5801 Technlgy Blvd City: Sandstn state: VA 50 Facility ZIP Cde: District: Nrthern Virginia Area: Cspital Metr Finance Number (517659) Current 3D ZIP Cde{s): 224, 225, , 238,239 EXFC ttlce: Yes Plant Manager: Isaac S. Crnkhite senir Plant Manager. Isaac S. Crnkhite District Manager: Jacb Cheeks Apprval Date: J8flU8IY 27, 2010 implementatin Date: Jul PIR Type: Final PIR Date Range f Data: Jul-Q1-2010: Jun Prcessing Days per Year: 310 Bargaining Unit Hurs per Year: 1,750 EAS Hurs per Year: 1,825 Date f HQ mem, DAR FaetrslCst fbrrwing! May NewFaclllly sran-up Csrs Update Date & Time this wrkbk was last saved: 12"() :04 Area Vice President: Vice President, Netwrk OperatIns: Area AMP crdinatr. NAt Cntact: David C. Fields David E. Williams Janet Hester Dris Billingslea Page 1 f39 PIR Data Entry Page

45

46 Last Saved: Decamber 4, 2011 Executive Summary Data Ranga f Data: PIR Type: Final PIR JuI Jun-3Q Lsing Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(s): Type f Distributin Cnslidated: Gaining Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(s): Savings/Csts Final PIR vs Pre AMP Final PiR vs Apprved Functin 1 Wrkhur Savings Nn-Prcessing Craft Wr1<;hur Savings (less MaintlTrans) PCESIEAS Wr1<;hur Savings Transprtatin Savings Maintenance Savings Space Savings Ttal Annual Savings $8,594,358 $4,679,799 frm Wrkhur Csts - Cmbined $345,560 $2,918 frm Other Curr vs Prp $1,448,554 $792,311 frm Other Curr vs Prp $1,237,254 $1,850,613 frm Transprtatin HCR and Transprtatin pvs $957,204 ($1,198,102) frm Maintenance frm Space Evaluatin and Other Csts $12,582,931 $6,127,539 Ttal One-Time Csts Ttal First Year Savings ($178,117) $1,470,697 frm Space Evaluatin and Other Csts $12,404,814 $7,598,236 Staffing Craft Psitin Lss PCES/EAS Psitin Lss frm Stelflng.(;raft frm Sfalfing-PCESIEAS Service Lsing Current Qtr Gaining Current Qtr First-Class Mail Service Perfrmance (EXFC O/N) 94.70% 96.46% frm ~rvice Perfrmance & CSM First-Class Mail Service Perfrmance (EXFC 2 Day) 89,16% 93.67% frm ~rvice Perfrmance & CSM First-Class Mail Service Perfrmance (EXFC 3 Day) 91.87% 64.45% frm ~rvice Perfrmance & CSM Custmer Experience Measurement Overall Satisfactin Residential at PFC level Custmer Experience Measurement Overall Satisfactin Small Business at PFC level 79.1% 76.0% frm ~1Yice Perfrmance & CSM frm ~rvice Perfrmance & CSM Page 3f39 PIR Executive Summary

47 Calculatin References Cmbined Lsing and Gaining Facility Data: PreAMP Prpsed Final PIR Functin 1 Wrkhur Csts $70,895,433 $66,980,874 $62,301,075 Nn-Prcessing Craft Wrkhur Csts (less Maintenance & Transprtatin) $1,906,001 $1,563,360 $1,560,442 PCESIEAS Wrkhur Csts $8,550,694 $7,894,451 $7,102,139 Transprtatin Csts $9,445,389 $10,058,748 $8,208,135 Maintenance Csts $16,758,896 $14,603,590 $15,801,692 Space Savings Ttal Annual Cst $107,556,413 $101,101,022 $94,973,482 Ttal One-Time Csts ($1,648,814) ($178,117) Ttal First Year $107,556,413 $99,452,208 $94,795,365 Craft Psitin Ttal On-Rlls 1,224 1,167 1,101 PCES/EAS Psitin Ttal On-Rlls Final PIR vs Pre-AMP Final PIR vs Prpsed (Apprved) AMP Apprved AMP Functin 1 Wrkhur SaVings $8,594,358 $4,679,799 $3,914,559 $345,560 $2,918 $342,641 Nn-Prcessing Craft Wr1<hur Savings (less MalntITrans) PCES/EAS Wrkhur SaVings $1,448,554 $792,311 $656,243 Transprtatin Savings $1,237,254 $1,850,613 ($613,359) Maintenance Savings $957,204 ($1,198,102) $2,155,307 Space SaVings Ttal Annual Savings $12,582,931 $6,127,539 $6,455,391 Ttal One-Time Csts ($178,117) $1,470,697 ($1,648,814) Ttal First Year Savings $12,404,814 $7,598,236 $4,806,577 ~ Craft Psitin Lss PCESIEAS Psitin Lss Page 4 f 39 PIR Executive Summary

48 Summary Narrative Last Saved: December Lsing Facility Name and Type: Charlttesville P&DF Current SCF ZIP Cde(s): 228, 229, 244 Type f Distributin Cnslidated: Qrig & Dest Gaining Facility Name and Type: Richmnd P&DC Current SCF ZIP Cde(s): 224, 225, , 238, 239 CHARLOTTESVILLE, VA AREA MAIL PROCESSING (AMP) FINAL IMPLEMENTATION REVIEW (PIR) EXECUTIVE SUMMARY BRIEF Backgrund: The Capital Metr Area, with the assistance frm the Richmnd Perfnnance Cluster. has cmpleted the Final Pst Implementatin Review (PIR) f the Area Mail Prcessing (AMP) that cnslidated riginating and destinating mail frm the Charlttesville, VA P&DF t the Richmnd, VA P&DC. This Final PIR used data fr the twelve mnths fllwing implementatin, and then annualized savings t detennine if the Pstal Service increased efficiency by cnslidating riginating and destinating mail prcessing peratins frm the Charlttesville, VA P&DF t the Richmnd, VA P&DC. The AMP was apprved January 27,2010 and mved riginating and destinating peratins fr the ZIP cde 228, 229 and 244 t the Richmnd, VA P&DC withut mdificatins t the perating plan. The transfer f vlumes t the Richmnd, VA P&DC was cmpleted n July 1, The Charlttesville. VA P&DF is an wned facility lcated apprximately 92.7 miles frm the Richmnd. VA P&DC. Financial Summary: Ttal Annual Savings: Ttal First Year: 1 st PIR vs Pre AMP $12,582,931 $12,404,814 1 st PIR vs Prpsed $6,127,539 $7,598,236 The cnslidatin shifted an apprximate average daily vlume f 1.070,696 first handling mail pieces (Base Perid) frm the Charlttesville, VA P&DF t the Richmnd, VA P&DC. There were numerus upgrades fr all classes f mail and 1 dwngrade fr First Class Mail. The Richmnd District and Capital Metr Area realigned transprtatin, imprved peratinal efficiencies and made persnnel scheduling adjustments t ensure service cmmitments were met. Custmer Service Cnsideratins: The AMP prpsal identified vemight service cmmitment imprvements as nted in the evaluatin. Fr Quarter the vernight percentage was 93.82% fr Charlttesville VA and 95.24% fr Richmnd VA. The Richmnd. VA P&DC EXFC First Class Mail Service Perfnnance frm TIMS fr the AMP impacted ZIP cdes is shwn belw: Charlttesville VA P&DF Page 50f39 PIR Summary Narrative

49 Richmnd VA P&OC The drp in custmer scres is attributed t the custmer satisfactin measurement system in FY09 was CSM and in FY10, it changed t CEM. These tw measurement systems have different parameters f measurement, therefre cannt be used fr a cmparisn basis t each ther. Transprtatin Changes: The apprved AMP prjected an annual Transprtatin cst f $613,359. The Final PIR prjects savings f $1,237,254 calculated frm wrk-hur and HCR mileage changes. Staffing Impacts: Based upn the fur full quarters f data fllwing AMP implementatin, the annualized Functin 1 wrk hur savings are $8,594,358 cmpared t the initial AMP prpsal f $3,914,559. EAS wrk hur savings amunt t $1,448,554 cmpared t the prpsed $ Craft persnnel changes are summarized frm the staffing cmparisn fr cmplement as f the end f Quarter 1 FY 2011 versus Pre AMP. The staffing impacts and management t craft ratis are summarized belw. Craft =FTR+PTR+PTF+Casuals SOOs t Craft 1 (1 :25 target) Nt AppHc 1 : 31 MOOs+SOOs t Craft 1 (1 :22 target) Nt AppHc 1: 25 SOOs t Craft 1 (1 25 target) 1: 23 1: 34 MOOs+SOOs t Craft 1 (1 :22 target) 1: 20 1 : 31 Craft =FTR+PTR+PTF+Casuals 2 Craft =F1 + F4 at lsing; F1 nly at Gaining PIR Summary Narrative Page 6 f 39

50 Maintenance Impacts: The AMP prjected net annual maintenance savings f $ with the cnslidatin f riginating and destinating peratins int the Richmnd P&DC. The savings were attributed t the cnslidatin f cancellatin peratins at the Richmnd P&DC. The Final PIR identified Maintenance annual savings f $ The AMP study represented the cnslidatin f peratins and the PIR reflects all current peratinal changes during the review perid. Space Impacts and One Time Facility Csts: The apprved AMP prjected a ne-time cst assciated with the AMP f $ The netime csts assciated with the relcatin f the AFCS and the assciated supprt equipment is $ Summary: In cnclusin the AMP prpsal t mve riginating Charlttesville, VA P&DF vlume t the Richmnd. VA P&DC prjected a first year savings f $ The Final Pst Implementatin Review after implementatin annualizes savings as $12, Vlume lss at Charlttesville, VA P&DF and Richmnd. VA P&DC drve cmplement reductins thrugh varius effrts, such as early retirement incentives. Based n the apprved AMP. Charlttesville. VA P&DF was expected t reduce craft staffing by 57 psitins and 11 EAS psitins. Page 7 f 39 PIR Summary Narrative

51 Maintenance Staffing Analysis: The staffing review f the Charlttesville maintenance staffing has been cnducted. This allcatin represents their staffing needs based n existing equipment inventry. Maintenance Staffing Cmplement - Charlttesville P&DF Finance Number LDC Occ.Cde Title Level Current New Difference Auth Auth Maintenance Staffing Cmplement - Charlttesville MPO Finance Number LDC Occ.Cde Title Level Current New Difference Auth Auth XX MAINTENANCE MECH PS XX BUILDING EQUIP MECH PS XX LABORER CUSTODIAL PS Ttal The staffing review f the Richmnd maintenance staffing has been cnducted. This allcatin represents their staffing needs based n existing equipment inventry. Maintenance Staffing Cmplement - Richmnd P&DC Finance Number LDC Occ.Cde Title nt New Difference Auth Auth XX ELECTRONICS TECH PS XX MAINTMECH MPE PS XX MAINTENANCE MECH PS XX BUILDING EQUIP MECH PS XX AREA MAINT TECH PS XX AREA MAlNT SPEC PS-08 3 ~ XX XX LABORER CUSTODIAL PS XX MAINT SUPPT CLERK PS XX MAINT SUPPT CLERK PS XX ELECTRICIAN PS XX PAINTER PS XX CARPENTER PS XX LETTER BOX MECHANIC PS Ttal PIR Summary Narrative Page 8 f 39

52 Service Perfrmance and Custmer Satisfactin Measurement Last Saved: December 4, 2011 Lsing Facility: Charlttesville P&DF District: Nrthern Virginia PIRType: Implementatin Date: Final PIR 07/01/10 Fiscal Quarter Gaining Facility: -:,R-:-ic,;;,;,h,.,..rn;.;..:...;.n~d..,;P_&;.,;D~C",""-- District: Nrthern Virginia _ Fiscal Quarter Fiscal Quarter Overnight Percenta e 96.51% 96.46% 94.61% 96.13% Custmer Satisfactin Measurement (CSM) became Custmer Expertence Measurement (CEM) in Data reflects mst recently cmpleted quarter available in CEM. 01 Overall Satisfactin (Overall Experience) 04a Satisfactin with Receiving (Expelience with receiving) Sa Satisfactin with Sanding (Expertence with sending) 012a Satisfactin with mst frequently visited PO (Experience with mst frequently visited PO) 01Sa Satisfactin with mst recent cntact with USPS (Experience with mst recent cntact with USPS) 019 Likely t recmmend the USPS Questin # Q1 Q4a -~~ Q12a Q16a Q19 Residential Tp Tw Bx 79.1% 63.2% 69.3% 67.9% 80.2% 56.1% SmIMed Bus T Tw Bx 76.0% n.8% 64.0% --~------~~-~ 64.4% 75.9% 44.6% Page 9 f 39 PIR Service Perfrmance and Custmer Satisfactin Measurement

53 I Cmbined Facilities I T"...~C~ O!!R&DIOII Wdhur Csts - CmbIned FacllllIes Ut 4,:l!lU P1RType":.. ::"';;::.:;'ftiint"'... ==.,.,... ===n... ::"IQ=-... DtIle Rnge f DIU: _31... ~ 11> P!R-... C<>l- e.-...;_

54 ~l """"""'" ~ ~ 895i i i18 9i97919 IOii i W Jn T 'f Ti09 1'1' i"ti Ti5 /116 TiT7 Ti20 Ti21 Tffi Tm m:i Ti25 / /132 /140 /141 / / / /186 /209 / / /2~ T2-49 i261 T263 T2'f2 Tm T283 T'l r04q /583 /618 /819 (na I 7 i833 /- P\R Wf\<hUf C(lst~ C~ed f acl\\\\e"

55

56

57 I I f f I i

58

59

60 i! i sa I 5 ~ f cr: Q.! i. I ḟi

61 ... PfR $137,032 $146 $1,550 $7,190 $216,587 $ $3,232,949 $579,466 $242,195 $6,465,580 $273 $2,122,039 $346,387 $1,362,968 $249,256 $52,139 $ $35,045 $143,692 $303,946 $18,108 $633 $128 $1,848 $102,179 $26,161 $26,943 $5,076 $581 $63,956 $83,705 $158 $306,006 $148 $196 $57,246 $5,897,382 $179,892 $2,243 $640,085 $7,803 $848,151 $133,417 $91,955 $6,106 $8 $2,886,615 $1l29,!21 $388,501 $258,329 $12,617 $9,769 $37,"3 $566 $246,693 $1,037,337 P R WOrl<hur Csts Gaining

62 (1) _Pm $1.6\7 $ $661 $',833 $ $ SO $ $695 $19& ~ $1.331 $3.328 $14,133 $283 $557 m sn $2.214 $1.2$9 SO SO P R WOf1<I>ur Cts Gaining

63 f ~ j a: 0.

64 I Other Wrkhur Mve Analysis I Lsing FlldiIy: ChiIlclhs.il. P&Of Gaining Facily: RidwtuldP&OC DIIleR8ngcGlOU: /10 '" 06l30i11 Final PIR Other Lsing Craft Wrkhurs I I Final PIR PIR ther Gaining Craft Wrkhurs P1Re.er_Osl

65 Ttals 76,626 a 0 $3,373,262 Ttals 398, , ,918 $17,221)00 $18,679,636 $20,231,431 Page 22 f 39 PIR Othe< Wfl<hcur Csls

66 $ ' 1 01~~, : : $ $ $ $ $1.651 $94887 $461 $ $ $ $ $ PlR Othe< WclI<hur Cls

67 Ttals 30, $1,470,814 $11,8n Ttals 144, , ,239 $7,079,880 $7,894,451 $7,090,268 Page 24 f 39 P\R Other Wn<..hur Cs-ts

68 I Distributin t ther PIR Wrksheet Tabs I ii', Page 25 f 39 P\RO'II>Il<_c.n.

69 Dllars Wrld\UJ't, rfi Ml_ $1,488,82' 54,438,7 $14,700,851 $7,102,13' $71,61 $27,802, b :1 $ $ % TtalAdi 0 Ttal Ad! 0 Page 26 f 39?\R Qthe;r Wnmur Csts

70 Staffing - Craft last saved: Decembef 4, 2011 PlR Type: Final PIR Craft Psltins FinalPIR Data Extractin Date: 01/11111 Craft Psitins Functin 1 - CIeff( Functin 1 - Mail Handler Functin 3A - Vahicle service Functin 3B - Maint8fl8l'lCe Functis lmtdfrahabiwc Othar Functins Ttal Data extractin Date: Ttal Craft Psitin Lss:L ~: "-~"""""""',"""'-""""'''''''''''''~ FInal fire: Pre AMP, Final PIR:)Pr {Atlcwe numilers - He!i ~...-J carried fiwarll theeftcutiw Sumtnaty I Variances Ttal On Rlls (21) (22) Change Final PfR 'is Final Pill va Analysis Pre AMP Prpsed Psitins Percent 3.1% 5.7"1. Page 27 t39 PIR Staffing - Craft

71 Staffing - PCESJEAS Last SlMKl: CJecem)er.., 2011 PIR Type: Fl'lal P R lalng Facility: Charlttesville P&OF ~ FiMnca#.;;5.;.;11;.;.11;.;;;9 _ PCESIEAS Psitins IT ClhMp w w..., ,."... _ 1 0 ' % IDIVIO PlR Stalling - PCESIEAS

72 Gaining Fadllty: Rlcllmnd P&e 00IIa E:mM:Ild 00IIa 7tl112t10 fllmnce' S11651 IS1165ll1 PCESIEAS Psitins , 43.1 Ttal PCESIEA~ Psitin L 21 I...-~--:",,--~ 10 ~...,. -_ ,... "'-" "'~ Page29t39 P1R Staffing - PCESJEAS

73 Lsing Facility. ChaI10ttesvllle P&DF Finence Number:,.;; ,;,,;, _ Transprtatin - PVS Last Saved: December 4, 2011 PIR Type: Final PIR Date Range f Data: JuHl t - JIJIl-3O GaIning Facility: RIchmnd P&DC Finance Number: (517659) (3) Final PiR (4) Variance, (5) Vananee Final PiR va Final PiR va (10) Variance Final PtRva $c $ ,333,461 $4, $~$l!,S~2: (11) Ttal Final PlR vs Pre AMP Transprtatin-PVS savings: ($958,832) {This runber added t the ExewtNe Summary (12) Ttal Final PlR vs Prpsed Transprtatln-PVS SayIngs: ($958,832) (This I'll.trOOer added t the ExecutIYe Summa1y) (13) Ntes: _ P8ge30f39 PIR Transprta1ln - PVS

74 Lsing Facility: Char10ttesville P&DF Type f Distributin Cnslidated: O"g & Dest Data f HeR Data File: July 2010 Transprtatin - HeR last Saved: December 4, 2011 PIR Type: CT fr Outbund Dck: Final PIR (1) Rute" 22910(A 22910{B) 228L LO P8g&31f39 Final PIR Annual Mileage PIR Transprtatin HeR - Lsing #DIVIOI #DIVIOI #DIVlOI #DIV/Ol #DIVIOI #DIVIOI #DIVIOI #DIVIOI #DIVIOI #DIVIOI #DIVIOI #DIVlOI #OIVIOI

75 #DIVIO! #DIVIO! #DIVlO! #DIVIOI #DIVIOI #DIVlO! #DIVIOI #DIVIOI #DIVIOI Ttals 1,636,265 Variances Ttal Annual Csts (11) (12) Change Analysis FlnalPIRw Final PIR vs Pre AMP PrPO$ed DIf4l"$ Percent 0.0% P8ge32f39 PIR Transprtatin HeR - Lsing

76 Gaining Facility:.;.Ri,:,; ch:.;,;:;.:.mnd.:.::.:.:.:..:...p&:;.;dc:...::. Transprtatin - HeR Last Saved: December 4, 2011 _ PIR Type: 009 & Dest Type f Distributin Cnslidated: Orig & Oest Date fhcr Data File: July 2010 ") ~ CET fr Inbund Dck: CET fr caneeflatins: CETfrOGP: CT fr Outbund De~k=:;i=====::::;, (10) Rute. Final PlR Annual CstIMlte EE #DIVIOt #DIV/Of #DIV/O! #DIV/O! #DMO! #DIVfO! #DIVIOl ftdivlo1 #DIVfOl #DIV/I #DIV/1 #DIV/! #DIVfO! #DIVIOI #DIVIOI #DIVIOI #QIVIU! #D!VIOI #QIVIOI PlR Transprtatin HeR - Gaining

77 #DlVIO! #DlVIOI #DIV/OI #DIVIOI #DIVIOI #DlVIOI #DlVIOI #DIVIOI Variances Ttal Annual Csts Change AnalysIs Dtlars Percent (13) Ttal Flnat PIR va Pre AMP Transprtatin-HCR Savings: (frm lsing and gaining facilities) ($278,423) (1<&) Ttal Anal PIR va Prpsed Transprtatln-HCR Savings: (frm lsing and gaining facilities) ($891,182) (15) Ttal Flnat PlR va Pre AMP Transprtatin (PVS & HCR): ($1,237,254) (This number carried frward 10 the Executive Summary) (16) Ttal FInal PIR vs Prpsed TransprtatIn (PVS & HCR): (This number carried folward t the Executive Summary ) ($1,850,613) Page 34 f 39 PIR Transprtatin HeR - Gaining

78 Data Extractin Date: 01/11111 MPE Inventry Last Saved: December 4, 2011 PIR Type: Anal PIR Date Range f Data: Jul-Q t - Jun Lsing FacUlty: Char1tte$vllle P&DF Gaining Facility: RIchmnd P&DC Eauiment AfSM-ALl APPS ClOSS CSBCS OOCS OBCS-OSS [)loss fss SBPS UfSM FC I MtCRO MARK ROBOT GANTRY HSTS/HSUS lcts I lcus UPS MLOCR-lSS MPBCS..SS TAB13ER POWEREO INDUSTRIAL VEHICLE (3) Eauiment AFSM-ALl APPS ClOSS CSBCS OBCS cs..ss [)loss fss S13PS UFSM FC I MICRO MARK ROBOT GANTRY HSTS/HSUS LCTS I LCUS UPS MLOCR-ISS MPBCS-OSS TABBER POWEREO INDUSTRIAl VEHiClE (8) FlnalPIR Relcatin Csts $152,000 ${I ${I ${I ${I $26,111 ${I ${I ${I ${I ${I ${I ${I ${I ${I ${I ${I ${I ${I (9) Variance in Csts $7M80 i$62,onl $l'l $l'l i$31.1l43} i$9,6$oi $6 ($1ill,24!>1 $l'l $6 $l'l $(1 $6 $(1 $(1 (10) Ntes: Part fthe AFCS variance Is due t a necessary expansin f the eletrtcal service which was nt prjected In the prpsed The Char10ttesville AFSM was placed Int strage In Richmnd The Char10ttesvtne SPaS relcattn was~~ up by Engirleertng n part fthe APBS Pfl)}ecl Carried t Space Evaluatin and Other Csts '_.~V'T.~

79 Maintenance Last saved: December 4, 2011 Date Range f Data: PIR Type*:_F_ina_I_P_IR _ Ju : Jun-3Q-2011 Lsing Facility: Charlttesville P&OF Gaining Facility: Richmnd P&OC Wrkhur Activity Prcessing Equipment $ E Building Equipment $ I ldc 38 Building Services $ (Cu_ Cleaning) E E Maintenance Operatins $ Supprt Maintenance Training $ (3) Final P1R Csts 0-0 $ 0 $ 0 $ 0 $ 0 (4) Variance Final P1R t PreAMP (1,562,318) $ (5) Variance Final P1R t Pr, OlE (726,635) $ OlE (571,393) $ OlE Wrkhur Activity Mail Prcessing Equipment $ Building Equipment $ Building Services $ (C_I ClnlngJ (204,085) $ I E Maintenance Operatins Supprt $ Maintenance $ (51,280) $ --- OlE Training UkW!MUm ;;MQ (3,115,711) $ 0 (8) (9) (10) Variance Variance Final P1R Final P1Rt Final P1R t Csts PreAMP Pre 6,003,399 1,278,209 $ ,539,405 1,339,784 $ 1,116, ,762,508 $ 583, %,221 $ 236, ,017 $ 123, ,851 fll 4,101,816 $ 2,597,676 Parts and Supplies Parts and Supplies 1,057,080 (1,422,334) $ ( ) --- (11) Final PIR vs Pre AMP. Maintenance Savins: _ ($957,204) (12) Final PIR vs Prpsed. Maintenance savlns: -. _ $1,198, ;, ,757,931 2,679,482 $ 1,164,341 (These numbers carried frward t the Executive Summary) (These numbers carried fofward t the Ex&Cuffve Summary) (13) Ntes: At the time tthe rlglna' AMP study tha Richmnd P&DC was grssly understa_ due t Artlcltt 12 _.!deratln>. The vallance was J?!!dlctd as the ArtlcIe 12 was lifted and vacancies were tliied. tl shuld be nted that as f the date f this analysis, the Richmnd P&DC Maintenance is s1l1 19% understaffed. ~.ta In?tR clrntl$ Is annu.mz:"&d fr Flrt;t PIR_.- Page 36 f 39 PIR Maintenance

80 Distributin Changes Last Saved: December 4, 2011 Lsing Facility : Charlttesville P&DF Type f Distributin Cnslidated: Orig & Dest PIR Type: Final PIR Date Range f Data: Jul t - Jun (1) Place a "X" next t the DMM labeling Iist(s) revised as result f the apprved AMP. DMM LOO1 DMM L011 DMM LOO2 X DMM L201 Identify the date f the Pstal Bulletin that cntained DMM labeling list revisins. (2) June Pstal Bulletin DMM LOO3 DMM LOO4 DMM LOO5 DMM LOO6 DMM LOO7 DMM LOO8 DMM LOO9 DMM L010 DMM L601 DMM L602 DMM L603 DMM L604 DMM L605 DMM L606 DMM L607 DMM L801 Was the Service Standard Directry updated fr the apprved AMP? (3) Yes. July 1,2010 (4) Drp Shipments fr Destinatin Entry Discunts FAST Appintment Summary Reprt NASS Ttal N-Shw Late Arrival Olen Clsed Unschd Facility Name Mnth Lsing / Gaining Facility Cde Schd Cunt % Cunt % Cunt % Cunt % Cunt May'10 Lsing Facility 229 Charlttesville P&DF % % % % 3 Jun'10 Lsing Facility 229 Charlttesville P&DF % % % % 3 May'10 Gaining Facility 230 Richmnd P&DC % % % % 17 Jun'10 Gaining Facility 230 Richmnd P&DC % % % % 6 (5) Ntes: ========= Page 37 f 39 PIR Distributin Changes

81 Custmer Service Issues La.t saved: December 4, 2011 lsing Facility: Chartttesville P&DF 5-OIgit ZIP Cde: Data Extractin Date: -'::1"'21"'04/'+:-: Cllectin Pints Number picked up betre 1 p m. P1R Mn.-Fri. 38 Sat. 91 n. Fri. Sat P1R Mn. - Fri., Sat. Number picked up between 1-5 p.m Number picked up after 5 p m Tta! Number f Clectin Pints Hw many cllectln bxes are currently designated fr "lcal dellvery"?, 0 I 3. Hw many "lcal delivery" bxes were remved as a result f AMP? [ -~ 4. Delivery Perfrmance Reprt % Carriers returning befre 5 p.m. Anal P1R auarterffy PMeent 03 FY % Q4 FY % 01 FY % Q2 FY % 5. Retail Unit Inside Lsing Facility (WIndw Service Times) 6. Business (Bulk) Mall Acceptance Hurs Final P1R Start I End NlA I NlA NlA I NlA NlA I NlA NlA I NlA NlA I NlA NlA I NlA AnalPIR Start I End NlA I NlA NlA I NlA NlA I NlA NlA I NlA NlA I NlA NlA I NlA 7. can cuatmera btajn a lcal pstmark in accrdance with applicable plicies in the P~IOpentltu Manu.1? Yes 8. Ntes: Gaining Facility: Richmnd P&DC 9. What pstmark Is printed n cllectin mall? Page 38 f PIR Custmer Service Issues

82 Space Evaluatin and Other Csts Last Saved: December 4, 2011 Lsing Facility: Charlttesville P&DF Date: ~1:::21~04~/~1.:..1 _ 1. Affected Facility Fadlity Name: Chanttesllille P&DF Street Address: 3590 Grand Frks Blvd City, Slale ZIP: Chanttesllille VA 2. One-Time Csts 3. Sailings Infrmatin Enter anyne-time csts: _...:;;==:...-_ ($432,469) (These numbers SOOwrl belw under One-Time Cats sectin.) Space Savings ($)... (These numbers carried fofward t the Executiva Summary) 4. Did yu utilize the acquired space as planned? Explain. 5. Ntes: Emplyee Relcatin Csts $890,922 ($890,922) Mail Prcessing Equipment Relcatin Csts (frm MPE Inventry) Facilily Csts (frm abve) $325,423 $178,117 ($147,306) $432,469 ($432,469) Ttal One-Time Csts $1,648,814 $178,117 ($1,470,697) PIR csts carried flward t Ex8CUllve Sunvnaty) Lsing Facility: Charlttesville P&DF Gaining Faclllty:.;.R,;,;.ich;,;.,;,;.;m,;.:c..;n.:;;,d.,;.P.:;;,&.:;;,D..;:C _ FY 2008 Range f Reprt FY 2009 (I) (4) (S) (6) (9) (10) Prduct Prduct Page 39 f 39 P R Space Evaluatin and Other Csts

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