As information, enclosed is a copy of the First Post Implementation Review (PIR) for the Kinston, North Carolina area mail processing study.

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1 May 17, 2011 Mr. Cliff Guffey President American Pstal Wrkers Unin (APWU), AFL-CIO 1300 L Street, NW Washingtn, DC Certified Mail Tracking Number: Dear Cliff: As infrmatin, enclsed is a cpy f the First Pst Implementatin Review (PIR) fr the Kinstn, Nrth Carlina area mail prcessing study. If yu have any questins, please cntact Barry Carpenter at (202) Jhn W. Dckins Manager Cntract Administratin (APWU) Enclsure (CA )

2 Type f Distributin Cnslidated: Originating Facility Name & Type: Kinstn P&DF Street Address: 208 E Caswell Street City: Kinstn State: NC 50 Facility ZIP Cde: District: Mid-Carlinas Area: Capital Metr Finance Number: Current 3D ZIP Cde(s): 285 Miles t Gaining Facility: 87.8 Miles EXFC ffice: Yes Plant Manager: Alexander Jacksn Sr. Senir Plant Manager: Arthur Helms (A) District Manager: Angela Curtis (A) Facility Name & Type: Fayetteville P&DC Street Address: 301 Green Street City: Fayetteville State: NC 50 Facility ZIP Cde: District: Mid-Carlinas Area: Capital Metr Finance Number: Current 3D ZIP Cde(s): EXFC ffice: Yes Plant Manager: Thmas Daniels (A) Senir Plant Manager: Arthur Helms (A) District Manager: Angela Curtis (A) Apprval Date: January 13, 2010 Implementatin Date: Jul PIR Type: 1st PIR Date Range f Data: Jul : Dec Prcessing Days per Year: 310 Bargaining Unit Hurs per Year: 1,750 EAS Hurs per Year: 1,825 Date f HQ mem, DAR Factrs/Cst fbrrwing! New Facility Start-up Csts Update t- M_a_Y_2_7_,2_0_0_9-1 Date & Time this wrkbk was last saved: :06 Area Vice President: Vice President Netwrk Operatins: Area AMP Crdinatr: NAI Cntact: David C. Fields David E. Williams Janet Hester Dris Billingslea PIR Data Entry Page

3 '-"Ina '<1I4llltY N-. &1'1C11'y;te: FZW: : CKlllP r:l: T)p f ttu.utlrlc:: G... "'mlu)"n_" llall rypf 'DI'; Ill C llc ZIP ea.c.ll Apprval Signature. =:: _._ _... =:..-_----_..- tmptemntdn _. _ PIt Type:.1!!. :_..._....ta Ran.,. f Oata 0-= I i.c..n.::- Of t7'.:.."'!llf1v.i.",,"'..._".". -..." (J..a".,. _._i.. t1't7<;)ttr\ft,..iw "..., lly:l!\t'.;_.m_..._...-_"'-ar """"" '"... ''' '!i. Plant MafUle-er: AI afqn!. 5.niQcf Plant r: _.-M".,....,.li""'I!f'.""'.. wl6""'l......,.,..:;t.,l-f..;;'.. Dkttlct "ana..-: An$(Al s;;:;;;;;;;;...!..-...j-_ t*..._-...- / i.:::----'...c fi,;, Senlt Plant MaN9er. ArtrM.ct2tmi IA1 s;;;:. I{ PrQi."( Operatil'lS;,,av'1'l6:.:.: e-:.._--_..======== _ -_

4 Executive Summary PIR Type: 1st PIR Last Saved: May 16, 2011 Date Range f Data: Ju Dec Lsing Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(s): Type f Distributin Cnslidated: Gaining Facility Name and Type: Street Address: City: State: Current SCF ZIP Cde(s): Kinstn P&DF 208 E Caswell Street Kinstn NC 285 Originating Fayetteville P&DC 301 Green Street Fayetteville NC Savings/Csts 1st PIR vs Pre AMP 1st PIR vs Apprved Functin 1 Wrkhur Savings Nn-Prcessing Craft Wrkhur Savings (less MaintlTrans) PCES/EAS Wrkhur SaVings Transprtatin SaVings Maintenance Savings Space Savings Ttal Annual Savings $2,292,200 $986,706 frm WOrl<hur Csts - Cmbined $28,188 $26,046 frm Other CUlT vs Prp $85,731 $11,375 frm Other CUlT vs Prp ($449,777) $33,666 frm TranspltatJn HCR and Transpltahn pvs ($145,688) ($316,347) frm Maintenance frm Space Evaluahn and Other Csts $1,810,655 $741,446 Ttal One-Time Csts ($4,300) $5,700 frm Space Evaluahn and Other Csts Ttal First Year Savings $1,806,355 $747,146 Staffing Craft Psitin Lss frm Staffing-Craft PCESIEAS Psitin Lss 3 2 frm Staffing-PCESIEAS Service Lsing Current Qtr Gaining Current Qtr First-Class Mail Service Perfrmance (EXFC O/N) 98.11% 97.98% frm Sarvice Perfrmance & CSM First-Class Mail Service Perfrmance (EXFC 2 Day) 94.59% 92.07% frm SaMee Perfrmance & CSM First-Class Mail Service Perfrmance (EXFC 3 Day) 92.81% 93.81% frm Sarvice Perfrmance & CSM Custmer Experience Measurement Overall Satisfactin Residential at PFC level Custmer Experience Measurement Overall Satisfactin Small Business at PFC level 83.8% 81.0% frm Sarvice Perfrmance & CSM frm SaMee Perfrmance & CSM PIR Executive Summary

5 Calculatin References Cmbined Lsing and Gaining Fac///ty Data: PreAMP Prpsed 1st PIR Functin 1 Wrkhur Csts $31,288,978 $29,983,483 $28,996,778 Nn-Prcessing Craft Wrkhur Csts (Jess Matntenance & Transprtatin) $809,301 $807,159 $781,113 PCES/EAS Wrkhur Csts $3,447,827 $3,373,472 $3,362,096 Transprtatin Csts $950,012 $1,433,455 $1,399,789 Maintenance Csts $8,714,395 $8,543,737 $8,860,083 Space Savings Ttal Annual Cst $45,210,514 $44,141,305 $43,399,859 Ttal One-Time Csts ($10,000) ($4,300) Ttal First Year $45,210,514 $44,131,305 $43,395,559 Staffing Craft Psitin Ttal On-Rlls PCESIEAS Psitin Ttal On-Rlls st PIR vs Prpsed 1st PIR vs Pre-AMP (Apprved) AMP Apprved AMP Functin 1 Wrkhur Savings $2,292,200 $986,706 $1,305,495 $28,188 $26,046 $2,143 Nn-Prcessing Craft Wrl<hur savings (less MaintfTrans) PCES/EAS Wrkhur Savings $85,731 $11,375 $74,355 Transprtatin Savings ($449,777) $33,666 ($ ) Maintenance Savings ($145,688) ($316,347) $170,659 Space Savings Ttal Annual Savings $1,810,655 $741,446 $1,069,209 Ttal One-Time Csts ($4.300) $5,700 ($10,000) Ttal First Year Savings $1,806,355 $747,146 $1,059,209 Staffing Craft Psitin Lss PCES/EAS Psitin Lss PIR Executive Summary

6 A",aUIV Lsing Facility Name and Type: Current SCF ZIP Cde(s): Type f Distributin Cnslidated: Summary Narrative Last Saved: May Kinstn P&DF 285 Originating Gaining Facility Name and Type: Fayetteville P&DC Current SCF ZIP Cde(s): KINSTON, NC AREA MAIL PROCESSING (AMP) POST IMPLEMENTATION REVIEW (PIR) EXECUTIVE SUMMARY BRIEF Backgrund: The Capital Metr Area. with the assistance frm the Mid-Carlinas Perfrmance Clusters. has cmpleted the first Pst Implementatin Review (PIR) f the Area Mail Prcessing (AMP) that cnslidated riginating mail frm the Kinstn NC P&DF t the Fayetteville NC P&DC. This first PIR used data fr the first six mnths fllwing implementatin. and then annualized savings t determine if the Pstal Service increased efficiency by cnslidating riginating mail prcessing peratins frm the Kinstn NC P&DF t the Fayetteville NC P&DC. The AMP was apprved January 13, 2010 and mved riginating peratins fr the ZIP cde 285 t the Fayetteville NC P&DC withut mdificatins t the perating plan. The transfer f vlumes t the Fayetteville NC P&DC was cmpleted n July 1, The Kinstn NC P&DF is an wned facility lcated apprximately 87.8 miles frm the Fayetteville NC P&DC. Financial Summary: Ttal Annual Savings: Ttal First Year: 1"' P1R VI PIJI AMP $1,810,655 $1,806,355 1"' PIR VI PrpRd $741,446 $747,146 The cnslidatin shifted an apprximate average daily vlume f riginating first handling mail pieces (Base Perid) frm the Kinstn NC P&DF t the Fayetteville NC P&DC. There were numerus upgrades fr all classes f mail and 0 dwngrades fr First Class Mail. The Mid-Carlinas District and the Capital Metr Area realigned transprtatin. imprved peratinal efficiencies and made persnnel scheduling adjustments t ensure service cmmitments were met. Custmer Service Cnsideratins: The AMP prpsal identified vernight service cmmitment imprvements as nted in the evaluatin. Fr Quarter , pre-amp implementatin, the vernight percentage was 95.97% fr Kinstn NC and 96.41% fr Fayetteville NC. Fr Quarter pst-amp implementatin the vemight percentage was 96.45% fr Kinstn NC and 97.27% fr Fayetteville NC. The Fayetteville NC P&DC EXFC First Class Mail Service Perfrmance frm TIMS fr the AMP impacted ZIP cdes is shwn belw: Kinstn NC P&DF Fiscal Quarter Ovemight Percenta e 96.70% 97.49% 97.14% 98.11% 97.89% 94.75% PIR Summary Narrative

7 Overnight Percenta e 97.09% 96.41% 90.55% 97.44% 97.26% 97.27% Day Percenta e 96.37% 89.86% 87.12% 96.34% 94.62% 90.79% The drp in custmer scres is attributed t the custmer satisfactin measurement system in FY09 was CSM and in FY10, it changed t CEM. These tw measurement systems have different parameters f measurement, therefre cannt be used fr a cmparisn basis t each ther. Transprtatin Changes: The apprved AMP prjected an annual Transprtatin cst f $483,443. The first PIR prjects csts f $449,777 calculated frm wrk-hur and HCR mileage changes. Staffing Impacts: Based upn the first tw full quarters f data fllwing AMP implementatin, the annualized Functin 1 wrk hur savings are $2,292,200 cmpared t the initial AMP prpsal f $1,305,495. EAS wrk hur savings amunt t $85,731 cmpared t the prpsed $74,355. Craft persnnel changes are summarized frm the staffing cmparisn fr cmplement as f the end f Quarter 1 FY 2011 versus Pre AMP. The staffing impacts and management t craft ratis are summarized belw., Craft = FTR+PTR+PTF+Casuals PIR Summary Narrative

8 1 (1 :25 target) 1 : 24 1 : 34 1 : 24 1 : 26 1 : 28 1 : 34 1 Craft = FTR+PTR+PTF+Casuals 2 Craft = F1 + F4 at Lsing; F1 nly at Gaining The USPS has nt had t lay-ff any emplyees frm the Kinstn NC P&DF t achieve current cmplement levels and has aggressively wrked with the impacted emplyees fr placement in career psitins within the identified area f cnsideratin in accrdance with the Wrker Adjustment and Retraining Ntificatin Act (WARN). Maintenance Impacts: The AMP prjected net annual maintenance savings f $170,659 with the cnslidatin f riginating peratins int the Fayetteville P&DC. The savings were attributed t the cnslidatin f cancellatin peratins at the Fayetteville P&DC including the relcatin f 1 AFCS with the assciated supprt equipment frm the Frederick P&DF t the Fayetteville P&DC. The first PIR prjected Maintenance annual csts f $145,688 cmpared t the initial AMP prpsal f $170,659 The AMP study represented the cnslidatin f peratins and the PIR reflects all current peratinal changes during the review perid. Space Impacts and One Time Facility Csts: The apprved AMP prjected a ne-time cst assciated with the AMP f $10,000. The ne-time csts were $4,300 which is assciated with the relcatin f the AFCS and supprt equipment. Summary: In cnclusin the AMP prpsal t mve riginating Kinstn NC P&DF vlume t the Fayetteville NC P&DC prjected a first year savings f $1,059,209. The first Pst Implementatin Review after implementatin annualizes savings as $1,806,355. Vlume lss at Kinstn NC P&DF and Fayetteville NC P&DC drve cmplement reductins thrugh varius effrts, such as early retirement incentives. Based n the apprved AMP, Kinstn NC P&DF was expected t reduce craft staffing by 18 psitins and 1 EAS psitin. PIR Summary Narrative

9 Lsing Facility: -;.Kin;.;.,s:.:t:::-n;.:..;..P&:.::D:...:.F District: Mid-Carlinas Service Perfrmance and Custmer Satisfactin Measurement Last Saved: May 16, 2011 PIR Type: Implementatin Date: _ 1st PIR 07101/10 Fiscal Quarter Overnight 2 Oay 3 Oay t-_ L-I :P...:e:.:rc:::e.::nta=!::e:._+-,e;;.rc.;cc:;e.:c;n.:c;ta::;jgi!Ce:-j-ccP...:e;.:r""c;:e.n;.:ta=>l",e-j' ,89 94,06 95A2 -'_ LA:ft:e:rA:M=P_.l=:012:011=i=94,75:=::t=95f 75=i=87.31=J Gaining Facility: Fayetteville P&DC District: Mid-Carlinas, Fiscal Quarter i _-----'--f After AMP Overnight I -2--a Ȳ -+I--3-O-aY-1 Percenta9!-L Percenta.ae Percentage J , (15) Ntes: _ Custmer Satisfactin Measurement (CSM) became Custmer Experience Measurement (CEM) in Data reflects mst recently cmpleted quarter available in CEM. 01 Overall Satisfactin (Overall Experience) 04a Satisfactin with Recei\ling (Experience with recei\ling) OBa Satisfactin with Sending (Experience with sending) 012a Satisfactin with mst frequently \lisited PO (Experience with mst frequently \lisited PO) 016a Satisfactin with mst recent cntact with USPS (Experience with mst recent cntact with USPS) 019 Likely t recmmend the USPS PIR Service Perfrmance and Custmer Satisfactin Measurement

10 r-"""""1..izl'1o-1,..-$230,369 $ $ $ $71883 $270 $6,766 $ $346 $ $ $141 6 $1999 $1272 $1.052 i3];i6 $345 3 $$41613 $ $5<5 $8 PtR Wrkhur Csts - Cmbined FadHties I Cmbined Facilities I Wrkhur Csts Cmbined Facilities Lnt saved: Mvch7, 2011 PIR Type.;.;,:"""''''SI::-P.,,:-'Pl...''''''''''''''==..;-:... ==;a='''';;f''''''';;;cplr. Type f Dtstributin Cnsfidtlt-.d: Oliglnatlng Oat. Range f Data: Juf t.c "' i010 0f17(i1' 'i51'fi'017 0i0i B Qi0:i0 :47TOO 050T Q '1'OOTiOO 110/110 12ciT1'2O 'ffiti i2T ' i725i ' '727T 2ifi2i1 2e2i2i2 32OT32 "i2'f73i1 i327i i91 8ffim 8i178i1 8 0iST0i8 035i035 0S " Ti"17 122T1"22 13OTi3Q '75'T175 18OT1SO 1i171i1 1!S/185 2OO72OQ 21072'10 '21'1i2IT "i3t12' ' i725i 257/257

11 _...,... i59't2'59 / i266 3W' / i i i i565 e:it ffii67j 836i836 : 878/ /879 B.Q.4f T896 89fI897 B96'i t B'i iOi3 t'66i"046 22Si f /083 / T09S 10% / f 109 / T12"1 Ti23 /126 T /1:>< /135 /136 /137 f 138 / /178 i1i9 /186 T208 12'4 121$ /461du /467 IM9 ISM <,. htptr $163,225 s $ $ $91,982 s $240,853 $67,253 $124,533 $388,059 $297,893 $27,197 $ $ SO SO SO SO SO SO $ $ W $966,140 $ SO 1105,084 $ $19,217-1Q.B.ill SO $2Q070 $ $.35,250 s:u 639 ll.ill sn8 W SO $12506 $62,957 SO SO -1Q 5207,161 $178,796 $167 S358 W $ $ $282,681 $1,039,328 $553 10>731 SO SO $67:500 SO $ $2.531 $489,961 SO S $17568 $155,689 $ PIR Wrkhur Csts Cmbined Facilttles

12 I' 0_... /573 / du /006 /",, /..4 /930 /087 10Il T i02i 1084 /209 AnftWIf WrlIhur Cm... 3&, $33, 'fj,&tpir $92,729 $77,739 $42315 $126 $343 $101 $151 $ $103,278 $80 PIR 'Wrk:hur Csts Cmbined FacliUes

13 I PIR WrXhur Csts Cmbined Fadlffies _,,,''' 803,671, 1stfltR II '''''''''11I1>,'1 -- Annuaf" Annual Wftitur , - 1 n',,,''' '''''' '''PIR $ ,On 3, $2t,N3.4I3 $28,996,na (11),.."'... (21,.457,033) -2.l5% 11,519) 2_7% I Anatysls! l.nfitrwpnantp I 1.t PIR... Ptpnd II Anllly$l. I llrtf'trwprt'nm-!,i I 1.nPllil:... Prt>pMtI Analysis 11t'l... PT.NIlP,... Wrthur Cts ('7) NOTES,

14 ",..,... E :3.342 $' ; E r--annljauled 1stPfR $8<,153 $2,296 $47,457 $50,t37 $4ll,706 $522 $346 $109 $591 $1,052 $260,870 $61 $39,598 $545 $8 $ $13,614 $171,786 $ $ $ S $65,420 $269 $104,301 $26,306 $23,390 $4,552 $93,930 $77,326 $116,057 $ $159,674 $91,550 PIR \I\4rkhur Csts - Lsing Lsing F.ellity:"Kin.:;,.;.,s:::l.:;nc;.P-"&:::O::-F _ Wrkhur Csts Lsing Facility L..tS: March 7, 2011 PlR Typ :!."'st"':c::-irp;;;,r"'''''''''''''=='-..-::nnu=:;;... ='''''''''F'"i... ::;PIR, Typ f DItrtbutin Cn.tldkd: Origln.hng "I 12 $ :: " ": I ::I Date Range f Data: Jul-01.a10 t.c (l} rl:bi-al, i11f'1m_y"a"lj'"ze"'o":':"i

15 (1) $ <17 " htptr $13.6 $381 2,015 $ $ $ $271 $ $ $6.205 $ $ $17,269 $6.751 $J $15H78 $ $J $5.983 $10,833 $ $ PIR VYrthur Csts - Lsing

16 P1R Wrkhur Csts Lsing (1) btplr P'n::lfMd I htpfr I -., = Vartanc..Annu" TPH Of" NATPH Viume VC::U AnRWll WnmuB VaNnClU Antlual Pi (1') Chang I (It) I (2<11 Chant/e I 1111 I (221 I 1131 TeN) - 1ptq;... PRlf1'O"'d is 1.t.PIlvaPT-... 1""vaPr is 1dl'tft.vaPnAMP htp'trwprphd,..."..p, tPIRft 11,'",M5 Units 33,Ma,1" 107,61',450 Units (4.3,.3751 lza52:1 Units 1,024- '6. 5.6% I 6.3% I 23,2"" P... I 2L4% I,1.6% p- I 36,9% I 25';' -- '53.,1 ' ,G3S I 3,7" ",1'4,," Varlance. Annuat Wrflhur Csts -Chang I 115) 1... Units 1$1,489,-3.(12:) 2'1.Z'; $5,522,634 (25) 1lJtP!RwP1'p...a ($92.::\34,1

17 lstptr $ $ $ $ $ $270 $586,061 $135,087 $ $112,884 $ $1,408 $ $3.746 $ $ $1n.039 $ ,659 $ $ $268 $1.2"',849 $ $120,799 $9.409 $802,230 $4.873 $367,611 $ $ $ $ $101,767 $ $ $224.6n PIR VVrkhur Csts. Gaining Wrkhur Csts Gaining Facility lut s. March 7, 2011 Gaining Facility: Fay.«.1Ii1le P&DC Type f Distributin Cnslidated: Originating Functin 1 11 $ W.n U $43.M 1. U3.2Q 15 $.3t.03 PIR TYJ>4I': "";;:st7':.::r"p1"'r_==."cc-c""",,, 7'-d7"=F1="" PI" Date Range f Data.: JtMtl-101G el0 "11 $31.17 i-y,a"n"'num'''l''ll'lcf" $ ANNUALC:EO - (1)

18 $63ll.387 ;13 $509 $ $5.605 $<469.80!! $79,61;2 $1,009 $ $ $17 $42,380 $ $1.708.i94 $ $83 $5!i9.009 $ $153 $2.647 $ $69 $553 $244 $ $ $35,9<M $32.3!i5 $168 $779 $ $211,411 11,026 $13!i $5.400 $335 $ $ $814.58!i s $5.359 $7,641 $11.1 $ $io$ '11 htplr $39278 $ $ $328 $ $240,853 $61.1Wl $ $ $ $ $55271 $67.<24 $ $ $393 $ $ $ $1.47 $9.331 $ $ $ $ $ $778 $ $44,910 $62 %7 $2.951 $ $ $167 $358 $180,583 $ $ $1,039,328 $ $ $ PIR VVrkhur Cst. - Gaining

19 (1) $67,508 $6 $6 $6 $50,370 1stPiR $2,531 $80,987 $47094 $336 $17,568 $155,689 $99,827 $ $ $42,315 $126 $343 $101 $151 $156,707 $ $80 $Q PIR WrkhOUf Csts - Gaining

20 .. E '" '" E :e '" 0: :; tl 0 I l), 0.c '"a:

21 Armual Wd;hr Cts -.. 5N,-,sn _,. 1$tptR PIR \Nrkhur Csts - Ga.ining Annual FKP VIurM... htptr AnMlalWr1d'lufJ,... '1. htpir -.. N Calc N Calc 1atPIR (Z7) NOTES: =============================================== I07.lt3,t08 115, ,'" ----, 2,991 (N) 2,973 \= 1.-t "'IR '" Prf»-d 07 (231 UniU.:1,0%,,(;.8% P_t $23,.74,1'"

22 $369 $ $7123 $7123 $ $ $n232 $51746 $ $4 $4 $ $ $ $ $2643,858 $ $ $19879 $19, $108 n6 $108n6 $ $ $ $ $115, $ $ $ $25390 $25390 $ $489,358 $ $452, $ $ $ $ $1673, i1m9r t1mqf\.t1.1?q $ $ $608, $71274 $71274 $ $542 $ $6 393 $ $51005 $51005 $ $3 893 $ $1427 $1427 $ $124 $ $ $ $ PIR Othef I'Vt1<hur C.t> I Other Wrkhur Mve Analysis I Lsing Facility: Kinstn P&OF Gaining Facility: Fayetteville P&OC Date Range f Data: t 12/31/10

23 Ttals,(0,439 37,375 37,732 $1,832,562 $1,684,885 $1,800,444 Ttals 138, , ,597 $8,056,<>16 $8,056,_ $8,013,596 PIR Other Wrl<;hur Csts

24 $ $ $548 $203 $886 $1.459 $200,332 $43,926 $ $ $ $ $ PIR Other VVrkhur Csts

25 TTT I I I I I I I I I I IIIII lilli'til" n " " " " " " " "TT I I 1 II III 11 I I I I III' II I, II, I I I 'I 1111 II I II:::::,t!It 1111I11111 T Ull I I I " I 1111 II III I II, I I : 1 '-I I I I I ITTT I IIII I' I " I " " I " " ", " II 1,1111 IIITTTI ITTI I I I II II '" I I I " I I,,

26 Ttals 4,207 4,207 3,700 $124,535 $124,535 $76,475 PIR Other Wrl<hur Csts ":,,

27 PIR Othar Wr\<hu, Csts ml>l"..,,t PlR - Cmbined S illl Ad ustments 1st PIR t Pr sed -Chan fst PlRl Pr&-AMP - Chan Chn """'" """'" -",- p",""""'- Dbn<:>n< -"""- -""- P_"'*'" Ohn""'- -",- "Othef Cft" ps(1e$i; Op$ girlg t 'Tra,ns..?VS 'MalntOfUlJ"lCe'TIibs. 15,028 $722.5> 15,011 S ,3-47 $709,5-4 $ "' $12, ,...5> -$13, T... t Tr..-.PVS tab 26 $' 0 $( 0 $ ' $9'" Mlllntwnl!ll'lcel Ops (gtnu t Maintentab 1as 340 $7,207,81 162,313 $7, ,516 $7, s $1Q.4,219,... 10,823..a ,H """0 n,l...0 $3,447,&2 70,334 $3373,( 58,Zas $3.362,0 $ -2.,100-2." 411, , , ' SUllIervts.dCmt Jtng: Op 32.9 $M,7-4 3,193 $M, $71,se $ ' $13, $ $ ' 2SS,7a2 S1t,465,U 250,908 $11,242,081 2"'O,H6 $11, , $66, , $157, ,161.. t ,03,,5.6& -1:> MOOS Annual W_Cst 0pemI0n WrldlOtts 1$) Numbe, $249'020 20' 105 $ ,802 $ $ $ $ (4874) is \ "- -9.0% 0.0% 0.0% Ttal Ad! 0 TtalAdi 0

28 ,-,_._._._._._._-_._-- Staffing - Craft Last Saved: May 16,2011 PIR Type: 1st PIR Lsing Facility: Kinstn P&DF Craft Psitins Functin 1 - Clerk Functin 4 - Clerk Functin 1 - Mail Handler Functin 4 - Mail Handler Functin 3A - Vehicle Service tin 3B - Maintenance unctins Lmtd/RehablWC ther Functins Ttal Data Extractin Date: 01/11/11 Change Analyals Psltlns Percent Craft Psitins 1st PIR Functin 1 - Clerk Functin 1 - Mail Handler Functin 3A - Vehicle Service Functin 3B - Maintenance Functins Lmtd/Rehabl'vVC Other Functins Ttal Data Extractin Date: 01/11/11 I (23) I (24) I! 1st PIR vs Pre AMP! 1st PIR va Prpsed! Ttal Craft Psitin Lss:! L,_,_,_,_,_,-L_,_,_,_,_,_J 61! 43! (Abve numbers are carried frward t!he Executive Summary) Variances Ttal On-Rlls (21) (22) Changa 1st PlR va 1st PlR vs Analysis Pre AMP Prpsed Psitins 133\ 133\ Percent -8.0% -8.0% PIR Staffing - Craft

29 Staffing. PCES/EAS Last Saved: May 16, 2011 PIR Type: 1st PIR Lsing Facility:..:.K:;:ln:;:s::tn::::,:..:.P.=&:=D.:.F Data Extractin Data: 1111/2011 _ Finance 1/ PCES/EAS Psitins On-Rlls Li (1) Psitin Title (2) Level (6) (7) 1stPlR 1 MGR PROCESSINGIOISTRIBUTION FClTY 2 MGR MAINTENANCE 3 OPERATIONS SUPPORT SPECiAliST 4 SUPV DISTRIBUTION OPERATIONS Ttals EAS-22 EAS-19 EAS-17 EAS (15) (16) C:tlange 1st PlR \IS 1.t PfR vs Alllllysi. Pre AMP Prp... Pltlns PIR Staffing - PCES/EAS

30 Gaining Facility: Fayetteville P&DC Data Extractin Date: 1/11/2011 Finance # PCES/EAS Psitins On-Rlls (19) Li Psitin Title 1 MGR PROCESSINGIDISTRIBUTION 2 MGR MAINTENANCE 3 MGR IN-PLANT SUPPORT 4 MGR DISTRIBUTION OPERATIONS 5 MGR MAINTENANCE OPERATIONS 6 MGR MAINTENANCE OPERATIONS SUPPT 7 MGR FIELD MAINTENANCE OPERATIONS 8 OPERATIONS SUPPORT SPECIAliST 9 SUPV DISTRIBUTION OPERATIONS 10 SUPV MAINTENANCE OPERATIONS 11 NETWORKS SPECIALIST 12 SECRETARY (FLD) Ttals (20) Level EAS-25 EAS-22 EAS-21 EAS-20 EAS-19 EAS-19 EAS-18 EAS-17 EAS-17 EAS-17 EAS-16 EAS-12 (24) Prpsed (25) 1stPlR Change Analysis 1st PlR va Pre AMP 1st PlR va PrpHd Psillns Percnt r#_#_#-#_#_#-#_#_#'-'_#-'_#_#-#_-'_#_#_'-'_#_ ; Ttal PCEsfEAsl (37) ; (38) ; I Psitin Lss; 3 ; 2 ;..,_#_#_,-,_#-#_#_##_#_#-,_#_#_#_j_#-,-,_#_#_,- (Abve numbers: are carried trward t the ExSummary) PIR Staffing - PCES/EAS

31 -t- (9) Variance 1st PIR vs Pre AMP (10) Variance 1st PIRvs PrDOsed (13) Ntes: _ PIR Transprtatin - PVS _ Transprtatin - PVS Last Saved: May 16, st PIR PIR Type: ----.:...;...:.;..;.--- Date Range f Data: Jul Dec Gaining Facility:.ev.iII.e.p.&.DC Finance Number:_ IE PVSOwned E PVS Leases Ttal Vehicles Leased Ttal Lease Csts (3) (5) (2) I I Variance (4) 1st Variance 1st Prpsed 1st PIR PIR vs Pre PIRvs AMP PrDsed PVS Owned E ui 0 Seven Tn Trucks 0 Eleven Tn Trucks 0 Sin Ie Axle Tractrs 0 Tandem Axle Tractrs 0 Sptters 0-0 PVS - I I I I t= PVS Leases 0 0 I Ttal Vehicles Leased $OJ Ttal Lease Csts (7) (8) PIR (11) Ttal 1st PIR vs Pre AMP Transprtatin.PVS Savings: ($944) (This number added t the Executive Summary (12) Ttal 1st PIR vs Prpsed Transprtatin-PVS Savings: (This number added t the Executive Summary)

32 (9) Prpsed Annual Cst/Mile $2.22 $1.64 1st PIR (10) 1st PIR Annual Cst/Mile PIR Transprtatin HeR - Lsing #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVlO! #DIVlO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVIO! #DIVlO! #DIVIO! #DIVlO! Lsing Facility: Kinstn P&DF Transprtatin - HeR Last Saved: March 7, Type f Distributin Cnslidated: Originating Data f HCR Data File: July 2010 PIR Type: CT fr Outbund Dck: (1 ) (6) (7) Rute # Annual Mileage Prpsed Annual Cst 1st PIR Annual Cst , ,367 $430,904 $464,457

33 PIR Transprtatin HeR - Lsing #DIVlO! Ttals 476, ,056 $895,361 Variances Ttal Annual Csts Change Analysis (11 ) (12) 1st PIR vs Pre AMP 1st PIR vs Prpsed Dllars Percent $854, % $ %

34 Gaining Facility: Fayetteville P&DC Transprtatin - HeR Last Saved: May 16, 2011 CET fr Inbund Dck: CET fr Cancellatins: PIR Type: Originating CET fr OGP: CT fr Outbund Dck: (1 ) (3) (6) I (7) (9) Rute # Prpsed Annual Mileage Prpsed Annual Cst I 1st PIR Annual Cst Prpsed Annual CstIMile 275L1 I 392,759 0 I 0, $538,094 $1.37 (10) 1st PIR Annual Cst/Mile #DIVIO! #DiV/O! #DiV/O! #DiV/O! #DiV/O! #DiV, #DiV, #DIV, #DIV/Ol #DIV/Ol #OIV/O! #OIV/O! #OIV/O! #OIV/O! PIR Transprtatin HCR - Gaining

35 (15) Ttal 1st PIR vs Pre AMP Transprtatin (PVS & HCR): $449,777 (This number carried frward t the Executive Summary) #OIV/O! #OIV/O! ($33,666) ($33,666) PIR Transprtatin HeR - Gaining Ttals 392,759 $538,094 Variances Ttal Annual Csts (11) (12) Change Analysis 1st PIR vs Pre AMP I 1st PIR V5 Prpsed Dllars Percent Summary HCR lsing & Gaining (13) I (14) 1st PIR vs Pre 15t PIR vs Prpsed AMP $854,184 $403,464 (13) Ttal 1st PIR vs Pre AMP Transprtatln-HCR Savings: (frm lsing and gaining facilities) $450,720 (14) Ttal 1st PIR vs Prpsed Transprtatin-HCR SaVings: (frm lsing and gaining facilities) (16) Ttal 1st PIR vs Prpsed Transprtatin (PVS & HCR): (This number carried frward t the Executive Summary)

36 $10,000 $4,300 PIR MPE Inventry MPE Inventry Last Saved: May 16, 2011 Data Extractin Date: 01/11/11 PIR Type: 1st PIR Date Range f Data: Jul t- Dec Lsing Facility: Kinstn P&DF Gaining Facility: Fayetteville P&DC (2) I (3) I I I; 'u,(4). I (5) I (6) R (7) (8) (9) Prpsed 1st PIR Variance in 1st PIR Prpsed 1st PIR Relcatin Relcatin Csts Eaui ment E ui ment Csts Csts AFCS 0 0 AFCS 4 5 $10,000 $4,300 ($5.700) AFSM-AlL 1 1 AFSM-ALL 1 1 APPS 0 0 APPS 0 0 ClOSS 0 0 ClOSS 2 2 CSBCS 0 0 CSBCS 0 0 DBCS 6 6 DBCS DBCS-OSS 0 0 DBCS-OSS 0 0 DIOSS 1 1 DIOSS 2 2 FSS 0 0 FSS 0 0 $ SBPS 0 0 SBPS 1 1 UFSM 0 0 UFSM 0 0 FC I MICRO MARK 0 0 FC I MICRO MARK 0 0 ROBOT GANTRY 0 0 ROBOT GANTRY 0 0 HSTS/HSUS 0 0 HSTS/HSUS 0 0 LCTS I LCUS 0 0 LCTS I LCUS 0 0 LIPS 2 2 LIPS 0 0 MLOCR-ISS 0 0 MLOCR-ISS 0 0 MPBCS-OSS 0 0 MPBCS-OSS 0 0 TABBER 0 0 TABBER 0 0 POWERED POWERED INDUSTRIAL 0 0 INDUSTRIAL 0 I 0 I VEHICLE VEHICLE LCREM (10) Ntes: Carried t Space Evaluatin and Other Csts

37 (13) Ntes: _ -- "Osta in PtR cfurns if, _nmjaltze:d fr FIrrt PtR. PIR Maintenance Lsing Facility: Kinstn P&DF Maintenance Last saved: May 16, 2011 PIR Type*:_1.:.;st..;;P..;;IR-'-- _ Date Range f Data: JuI : Dec Gaining Facility: Fayetteville P&DC...; ,950 :$ (7.648} $ (7,648) ,409,$ (5,131} $ (5,131) 152,068 '$' 49,445 $ 74, $ 46,251 $ 46, ,521 22,104 $ 168,468 E Wrkhur ActiVity Mall Prcessing Equipment Building Equipment $ E Building Services,$ (ClllMIng) Maintenance Operatins SuPPOrt $ llitalntenance T,. (8) 1stPIR Csts (10) Variance 1st PIR t Pre Pr, 2,797, ,672 $ 153, , $ 37,6;;3 --- (l83,964) $ (183,954) (43,839) $ (43,839) (27,781) $ (27,781) 5,543,148 (64,249) $ (64,249) Parts and Supplies Parts and Supplies (11) 1st PIR vs Pre AMP Maintenance Savlnas: _ $145,688 (12) 1stPIFhs Prpsed. Maintenance savings: --- $316,347 (These numbers carried frward t the Executive Summary) (These numbers carried frward t the Execulive Svmmery)

38 Jun'10 Lsina Facility 229 Kinstn P&DF % % % % 3 May'10 Gaining Facility 230 Fayetteville P&DC % % % % 17 Jun'10 Gaining Facility 230 Fayetteville P&DC % % % % 6 (5) Ntes: =========== PIR Distributin Changes (1) Lsing Facility:...:,.K,;;..in s_t_n_p_&_d_f Type f Distributin Cnslidated: Originating Place a..x.. next t the DMM labeling Iist(s) revised as result f the apprved AMP. DMM LOO1 DMM L011 Distributin Changes Last Saved: May 16, 2011 _ PIR Type: 1st PIR Date Range f Data: Jul t -- Dec Identify the date f the Pstal Bulletin that cntained DMM labeling list revisins. (2) June 17, 2010 Pstal Bulletin DMM LOO2 X DMM L201 DMM LOO3 DMM LOO4 DMM LOO5 DMM LOO6 DMM LOO7 DMM LOO8 DMM LOO9 DMM L010 DMM L601 DMM L602 DMM L603 DMM L604 DMM L605 DMM L606 DMM L607 DMM L801 Was the Service Standard Directry updated fr the apprved AMP? (3) Yes. July 1, 2010 (4) Drp Shipments fr Destinatin Entry Discunts FAST Appintment Summary Reprt NASS Ttal N-Shw Late Arrival en Clsed Unschd Mnth Lsina Facility Name I Gaining Facility Cde Schd Cunt % Cunt % Cunt % Cunt % Cunt May'10 Lsing Facility 229 Kinstn P&DF % % % % 3

39 P1R Mn.-Fri, Sal PIR Custmer Service Issues Custmer Service Issues Last Saved: May 16, 2011 Lsing Faclllty:.;.K..:;;in:.;,:s;,;.t::,:n.:..:...P;:;&..:;;D,;.,.F _ 5-01g1t ZIP Cde: Data Extractin Date: ""0'""1/:::2"'"0/:':1' PIR 1. Cllectin Pints Number picked up befre 1 p.m. Sat. 169 Mn.-Fri. Sal Number picked up be'-en 1-5 p.m. Number picked up after 5 p.m, Ttal Number f Cllectin Pints Hw many cllectin bxes are currently designated fr "lcal delivery"? c (I I 3. Hw many "lcal delivery" bxes were remved as a result f AMP? C (I-I 4. Delivery Perfnnance Reprt... Carriers returning befre 5 p.m. 1st P1R QuarterlFY Percent Q % % Q % % 5. Retail Unit Inside Lsing Facility (WIndw Service TImes) ed 17:00 17:00 17:00 17:00 17:00 12:00 1st PIR Start I End 8:30 I 17:00 8:30 I 17:00 8:30 I 17:00 8:30 I 17:00 8:30 I 17: I 12:00 Mnday Tuesday Wednesday SabJrday 7. Can custmers btain aical pstmark In accrdance with applicable plicies in the_,openttjns liianua/? Yes 8. Ntes: Gaining Facility: Fayetteville P&DC 9. What pstmark Is printed n cllectin mall?

40 Space Evaluatin and Other Csts Last Saved: May 16, 2011 Lsing Faclllty:..:.K.::;ins:.:;t:::,:n.:..P:...&:::cD::::...F _ Date: ;:;05::;./..:.:16:::,:/..:.:1.:..1 _ 1. Affected Facility Facility Name: Kinstn P&DF Street Addness: 208 E Caswell Street City, State ZIP: Kinstn NC 2. One-TIme Csts 3. Savings Infnnalin Enter anyne-time csts:...:;::... (These numbers shwn belw under One-Time Csts sectin) Space Savings ($): :::.. (These numbers carried frward t the Executive Summa!}') 4. Did yu uthize the acquired space as planned? Explain. 5. Ntes: Emplyee Relcatin Csts Mail Prcessing Equipment Relcatin Csts (frm MPE Invent!}') Facility Csts (frm abve) $10,000 $4,300 ($5700) Ttal One-Time Csts $10,000 $4,300 ($5.1 00) PIR csts carried frward t Execuffve Summary} Lsing Faclllty:..:.K.::ins::.:ct:::,:n.:...:..P:::c&D:...F FY 2008 _ Range f Reprt Gaining Facility: Fayetteville P&DC FY 2009 (1) (4) (S) (5) (9) (10) Prduct Prduct PIR Space El/8luatin and Other Csts

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