Logistics. Executive summary

Transcription

1 Lgistics Executive summary The lgistics department has develped Lgistics 2015, its latest 5 year plan that will fcus its activities n supprting the successful achievement f Strategy The details f this plan and the revisin f activities fr 2011 are cntained in this dcument. The rle f the secretariat s glbal lgistics department (GLD) is t ensure that the Internatinal Federatin f Red Crss and Red Crescent Scieties (Federatin) has cmpetent, efficient and effective lgistics capacity t carry ut its humanitarian assistance activities and achieve its gals. The Federatin has prduced Strategy 2020 which has a set f strategic bjectives designed t ensure the rganisatin remains relevant and effective in the future. Lgistics 2015 will supprt strategy 2020 by fcusing n the three bjectives linked t the enabling activities; (i) t supprt the develpment and measurement f Natinal Sciety lgistics capacity, (ii) t increase the Federatins lgistics capacity t deliver lgistics services fr preparedness and peratinal activities (iii) t prvide sme lgistics services t pre-selected agencies. The develpment f the current lgistics capacity and services t deliver the bjectives will be managed thrugh the implementatin f six discrete prjects, utlined with their bjectives belw. Management and cmmunicatin Lgistics HR develpment Sustainable funding Legal Operatinal systems Assets and Infrastructure Prjects will be led by the GLD, r Natinal Sciety experts where applicable, and will be implemented by teams cmprised f its wn resurces, Natinal Sciety members and external expertise where required. With the implementatin f Lgistics 2015, the GLD will be able t ensure that the Federatin has cmpetent, efficient and effective lgistics capacity t carry ut its humanitarian assistance activities and achieve the gals utlined in Strategy The ttal 2011 budget fr the prjects is CHF 4,865,239 (Click here t g directly t the summary budget f the plan). 1

2 Cntext The rle f the GLD is t ensure that the Internatinal Federatin f Red Crss and Red Crescent Scieties has cmpetent, efficient and effective lgistics capacity t carry ut its humanitarian assistance activities and achieve its gals. Fr the last 5 years the wrk f the GLD has centred n the three aims f the Federatin Strategy 2010: helping Natinal Scieties t becme mre respnsive and fcused, t have well-functining Natinal Scieties, and fr all elements f the rganisatin t wrk tgether effectively. T supprt the achievement f these gals the GLD has crdinated the establishment f a permanent netwrk f lgistics lcatins in Panama, Dubai, Kuala Lumpur and Las Palmas, manned by lgistics specialists. These lcatins have tw main functins (i) t supprt Natinal Sciety lgistics departments t develp their lgistics cmpetence and (ii) t crdinate and manage the prepsitining and delivery f relief items and equipment in supprt f disaster respnse. Tday abut 80% f the lgistics csts are recvered frm service users making this netwrk sustainable. On average each year the GLD carries ut 10 training wrkshps fr Federatin lgisticians glbally, and maintains arund 15 technical manuals and catalgues fr general use. It als manages the surcing and transprt f sme 56,000 tnnes f relief items and equipment in supprt f sme 850,000 disaster affected families, spending arund CHF 150 millin and utilising 190,000 m3 f warehusing. In additin, it supprts Natinal Scieties t carry ut arund duble this vlume in their wn peratins. The prximity f the lgistics ffices and relief items t areas affected by disasters, and the stability f netwrk means that quality f assistance delivered is better (helping Natinal Scieties t functin well), faster with mre relevant assistance (mre respnse and fcused) and cheaper (cnslidating Natinal Sciety resurces fr mre effective respnse). Studies shw that, n average, a Natinal Sciety respnding t a disaster wuld have had t wait 18 days t get supplies and can nw expect the same gds in 5 days thrugh the GLD. Therefre, relief items fr up t 80% f families identified fr assistance can be available in the first 8 weeks. In additin, the cst f delivering these items has been reduced by 75% f the 2001 cst. It is widely reprted that the prfile and effects f disasters is changing and number f peple affected is increasing. Humanitarian activities in risk reductin, preparedness and prvisin f assistance will als have t be adapted at all levels if they are t remain effective. The Federatin has prduced Strategy 2020 which has a set f strategic bjectives designed t ensure the rganisatin remains relevant and effective in the future. The main emphasis is t d mre, d better and reach further with 3 strategic gals (i) save lives, prtect livelihds, and strengthen recvery frm disasters and crises, (ii) enable healthy and safe living and (iii) prmte scial inclusin and a culture f nn-vilence and peace. Cncurrently ver the last 12 mnths the GLD has sught infrmatin frm dnrs, cmmercial entities, military grups and ther humanitarian agencies externally. Infrmatin has been cllected and analysed frm numerus meetings, surveys and thrugh a number f research papers. Arund $20bn is spent n delivering humanitarian aid each year with lgistics activities accunting fr 60 80%. The results f the research reflect the imprtance f this spend and suggest there will be 3 main external frces impacting n humanitarian lgistics activities in the near future. These are: These are: Dnrs will cnslidate their funding f lgistics t create efficiencies and inculcate crdinatin there will nly be tw r three main supply chains that all actrs will have access t by default in the future, pssibly perated by the dnrs themselves Gvernments will increase the use f military and civil prtectin lgistics assets fr bth peratinal reasns and t access funding fr their upkeep Cmmercial cmpanies will cntinue t enter the market attracted by the PR aspects, large margins fr custmised services and t spread their business risk. 2

3 In respnse t the changing internal and external envirnment the GLD has prduced Lgistics 2015, the next strategic plan, that describes what lgistics will d ver the next 5 years t ensure that the Federatin cntinues t have access t cmpetent, efficient and effective lgistics capacity t meet its planned gals in the future. It is designed t be the basis fr annual wrk plans and budgets and will be reviewed and adjusted n annual basis. This revised plan brings the previusly published plan (2010/2011) in line with this strategy. Pririties and current wrk with partners The visin statement fr Lgistics 2015 is: The Federatin will be a glbal leader in managing lgistics services that supply assistance t peple affected by disasters. These services will be able t deliver a sphisticated mix f traditinal relief items, and new methds f assistance like cash distributin. The Natinal Scieties lgistics departments will have develped the apprpriate sustainable lgistics capacity they need t carry ut activities in supprt f their Natinal rle.the departments will be perated by trained lgisticians whse cmpetency and develpment is planned, measured and tracked. The lgisticians will have access t technical manuals, training and apprpriate infrmatin systems t manage and carry ut their wrk. They will als have the knwledge and ability t augment their capacity by accessing a permanent and extensive glbal netwrk f lgistics experts and resurces perated by the GLD when there is an peratinal need. All activities and services will be funded by cst recvery. A measurement system will be in place s that Natinal Scieties can recrd and reprt n their activities and its impact. These reprts will be cnslidated t give a glbal picture f the Federatins lgistics capacity and perfrmance thus meeting the aims f enabling activities in Strategy This visin will be achieved by the GLD fcusing n three strategic bjectives. Objective One: t supprt the develpment and measurement f Natinal Sciety lgistics capacity, t help build strng Natinal Scieties and articulate the glbal capacity and effectiveness f the Federatin lgistics Objective Tw: t increase the Federatins lgistics capacity t deliver lgistics services fr preparedness and peratinal activities, cnnecting Natinal Sciety assets where pssible, and make this self-sustaining thrugh prmting the effective functining f the Federatin Objective Three: t prvide agreed lgistics services t pre-selected agencies t help ensure the sustainability and relevance f the supply chain and thus help prtect the Federatins ability t maintain its neutrality and vice in humanitarian diplmacy The pririty f actins t meet the strategic bjectives has been described in a number f gals and targets. These are utlined as per the respective bjective in the tables belw. Gals fr Objective 1 ser gal 2015 target Prvisin f expert(s) t supprt Natinal 1 Scieties t review, plan and build lgistics capacity fr their rle 2 Prductin f a Federatin wide delivery plan and targets fr activities Creatin f assessment tl and test in 2011, then 5 experts per zne t assess and supprt 20 Natinal Scieties per year frm 2015 Cmpetency framewrk cmplete in 2011, then 2 reviews and reprts per year. Supprted with peratinal delivery plan and budget. Prvisin f best in class standard perating Review f 2 technical manuals and ne sectin prcedures and infrmatin systems fr f the catalgue every year frm Review 3 Natinal Scieties peratins f systems fr Natinal Scieties in 2011, deplyment in Prductin f a Federatin wide mnthly Mnthly reprt n actual activities every mnth 3

4 reprt t mnitr hw far targets have been met and impact f services initiated in July 2011 Gals fr Objective 2 ser gal 2015 target Prvisin f basic training curses n IFRC Federatin lgistics HR strategy & track standards and sftware, and a track-able system develped in Rll ut cmpetency data base basic, 2 advanced and 4 technical trainings per year frm Jul Ability t recver cst n Prvisin best in class standard perating prcedures and sftware fr asset deplyment in glbal peratins Prvisin f lgistics specialists t supprt Natinal Scieties wrk with glbal tls Operatin f a glbal pre-psitining plan fr resurces required in disaster respnse Delivery f glbal services in supprt f respnse peratins fr bth assisting and supprt Natinal Scieties services prvided Cmplete review f all systems in Architecture and new systems, including cst recvery rll ut July 2011 t Dec 2012 HR rster f 10 senir and 30 c-rdinatr level specialists peratinal by end 2011 Resurces and systems in 5 lcatins each with NFI stck f relief items fr 30,000 families and 20 vehicles. Minimum f 50 lcal lcatins each with relief items fr 1,000 families. Supprting fleet and air assets. Cst recvery mechanism in place. Starts July 2011, cmplete July Resurces and systems in place t surce prcure and manage delivery f relief items fr 1 millin families, fleet f c800 vehicles and assciated air assets each year glbally n a cst recvery basis. Starts July 2011, cmplete July Gals fr Objective 3 ser gal 2015 target Delivery f selected glbal lgistics services in supprt f external actrs peratins Resurces and systems in place t surce prcure and manage delivery f relief items fr 1 300,000 families, including pre-psitining f relief items fr 25,000 families glbally n a cst recvery basis. Start July 2011, cmplete July Secretariat supprted prgrammes in 2011 Lgistics a) The purpse and cmpnents f the prgramme The develpment f the current lgistics capacity and services t deliver the gals set ut in the Lgistics 2015 business plan will be managed thrugh a set f six discrete prjects; utlined with their bjectives belw. A. Management and cmmunicatin; T ensure a management and cmmunicatin platfrm capable f supprting and measuring delivery f activities, and ensuring business cntinuity. This will be in place by January 2011 and sustainable until June

5 B. Lgistics HR Develpment; t generate a lgistics HR strategy and ptins n hw the lgistics functin shuld prfile, identify, develp and train lgisticians in the future and supprt NS t d the same by February C. Sustainable funding; t develp the mst ptimal autmated financial management system fr managing budgets, incme and expenses, invicing and reprting pertaining t the glbal lgistics service peratins and prvisin t internal and external service requesters by September D. Legal; The legal department, supprted by relevant lgistics persnnel will (i) establish the legal framewrk fr the Federatin lgistics glbal service delivery cmplying t principles and values (ii) develp a plan t establish hw lgistics will perate in 40 priritised cuntries by June E. Operatinal systems; t ensure infrmatin systems t manage the delivery and measure the impact f lgistics services in supprt f strategy 2015, by assessing current capabilities, and then designing, planning and implementing lgistics systems that fill the identified gaps. T be cmpleted by June F. Assets and Infrastructure; Define and set up the required infrastructure, including lcatins, rganizatin and assets in 5 znes t prvide adequate lgistics services t internal and external partners by April b) Ptential risks and challenges There are three main challenges fr the success f the prgramme. These are: (i) Acceptance f Lgistics 2015: It is likely that the Federatin will nly accept the initiative and start t use it if it is pr-actively prmted by the whle f the SMT thrughut their sphere f influence. This requires the SMT t be fully aware f the hw and why lgistics will perate in the future. (ii) Secure vlumes f wrk: The prmtin f the idea shuld be underpinned with a directive n cmpliance fr use f lgistics services fr all Secretariat led peratins. This will allw the service cst t be assessed and adjusted, and expse Natinal Scieties t the services. At the pint they can see delivery they will start t utilise these lgistics services, much in the same way vehicle rental prgramme was installed. (iii) Lng term sustainability: whilst the bjective is t prvide services as clse t cst neutral as pssible, it may take sme time t generate the vlumes required. This has tw implicatins. In the first place the initiative must be given time t succeed and shuld be seen as a three t five year prject. The develpment will f curse be tracked, but the success shuld nly be judged in terms f a lng term slutin. Secndly, the GLD shuld have access t funds that underwrite the develpment in case f lw vlume trughs in demand. Rle f the secretariat This sectin utlines hw the secretariat will supprt the Natinal Sciety t implement the prgrammes described in the previus sectin. The secretariat s budget fr its supprt rle is CHF 4,865,239 (USD 4,777,310 r EUR 3,751,100). a) Technical prgramme supprt The diagram ppsite explains hw the prjects will be perated and shws the rle f the GLD. Specificatin Single prject Multi prjects In essence, the GLD will lead all f the develpment prjects. Expertise will als be prvided fr prject teams frm the glbal lgistics Objective and Framewrk Expert Funds Leader IFRC NS COORDINATE 5

6 team, t cmpliment the ther members frm Natinal Scieties and external expert. The table belw shws the funding required per prject. Prject chf usd eur Management and cmmunicatin 520, , ,525 Lgistics HR Develpment 707, , ,220 Sustainable funding 745, , ,781 Legal 319, , ,335 Operatinal systems 1,060,740 1,040, ,831 Assets and Infrastructure 886, , ,168 Catalgue 152, , ,666 Develpment f RLU s 472, , ,575 Ttal 4,865,240 4,770,310 3,751,100 Nte: This includes tw additinal activities, funding fr n-ging develpment prjects in RLU's and the standard items catalgue; als a perennial activity. b) Partnership develpment and crdinatin Internally partnership develpment and crdinatin will be thrugh the inclusin f Natinal Scieties in the prject. This will be realised by (i) the use f Natinal Sciety experts in the prject planning and implementatin itself and (ii) by cnnecting existing Natinal Sciety assets and resurces t extend the glbal netwrk. Externally cmmunicatin f plans will cntinue with dnrs, the lgistics cluster, and ther agencies t ensure that duplicatin is minimised. In additin, a mechanism will be put in place t ensure that apprpriate agencies have access t use pre-determined lgistics services c) Representatin and advcacy Representatin and advcacy is supprted in tw ways. Indirectly, by ensuring the Federatin has strng well-functining lgistics capacity, the GLD will help maintain the verall rle as a significant humanitarian player, and therefre enhance the Federatin s capability t influence. Directly, the GLD is engaged in tw imprtant research initiatives. These fcus n lking at the best way t perate lgistics f preparedness and respnse activities fr the whle f humanitarian respnse. The utputs will nt nly guide the Federatin lgistics t make sure its wrk is applicable and ptimised, but als allw ther players t d the same, thereby imprving the effectiveness f respnse and impact n the peple being assisted. Prmting gender equity and diversity The ratinale fr integrating a gender perspective in the activities f the Internatinal Federatin lies in the Red Crss and Red Crescent mandate - t prevent and alleviate human suffering withut discriminatin. The Internatinal Federatin's fcus is n gender, rather than wmen. Gender equality ensures that there is n sex-based discriminatin in the allcatin f resurces r benefits r in access t services. The gal f the Internatinal Federatin is t ensure that all Red Crss and Red Crescent prgrammes are nn-discriminatry and benefit men and wmen equally, accrding t their needs and with the equal participatin f men and wmen at all levels within the Natinal Scieties and the Internatinal Federatin's secretariat. 6

7 Recgnizing that ften in disasters it is wmen, children and minrity grups that are mst severely affected, all prgramme guidance will ensure that gender is incrprated as part f the analysis f the disaster impact, the assessment and the subsequent prgramming. The individual plans f each sectr elabrate n the specific gender-related actins in their respective areas. The Internatinal Federatin will cntinue t ensure cmpliance with agreed standards and guidelines n gender and will priritise cnsideratin f gender and diversity as key cmpnents in any new guidelines and best practice framewrks. Quality, accuntability and learning The secretariat is cmmitted t cmpliance with the Federatin-wide perfrmance and accuntability framewrk and t deliver n its accuntability principles, which include explicit standard setting, pen mnitring and reprting, transparent infrmatin sharing, meaningful beneficiary participatin, effective and efficient use f resurces, and systems fr learning and respnding t cncerns and cmplaints. These will all be used t imprve prgramme quality, perfrmance and learning. The Internatinal Federatin will use varius tls such as systematic evaluatin, peer review and bjective lessn learning exercises t ensure the quality f secretariat services accrding t glbally accepted DM standards and t assess the impact f thse activities n the lives f disaster affected ppulatins. The Federatin-wide reprting system is anther element which will aim t reliably mnitr and reprt n key data frm Natinal Scieties t shw the perfrmance and imprve the accuntability f the Internatinal Federatin. Specific activities will als be subject t their wn review and structured feedback mechanisms, r t independent reviews r evaluatins when required. Natinal Scieties are highlighting the lessns learned frm their wrk in reprts and incrprating learning int their planning, training and capacity building. Our actins are guided at all times by ur Fundamental Principles f humanity, impartiality, neutrality, independence, vluntary service, unity and universality. The Internatinal Federatin als wrks accrding t ur Cde f Cnduct, agreed with eight majr disaster respnse agencies in 1994 and used t mnitr behaviur and standards in relief delivery. The Internatinal Federatin als adheres t the disaster relief Sphere Standards, which als identifies minimum standards in disaster assistance in the five key sectrs f water supply and sanitatin, nutritin, fd aid, shelter and health services. The Internatinal Federatin is supprting the revisin f the Sphere Standards t develp imprved mechanisms t ensure gd practice and accuntability in the delivery f assistance. The Cde f Cnduct and the Sphere Standards hsted prgramme will be managed by the Disaster Services department. The secretariat als prmtes the use f the Disaster Relief Emergency Fund (DREF) t cver the csts f mnitring and evaluating DREF funded relief peratins and t measure beneficiary satisfactin. Hw we wrk The IFRC s visin is t: Inspire, encurage, facilitate and prmte at all times all frms f humanitarian activities by Natinal Scieties, with a view t preventing and alleviating human suffering, and thereby cntributing t the maintenance and prmtin f human dignity and peace in the wrld. Cntact infrmatin Fr further infrmatin specifically related t this plan, please cntact: Birgitte Olsen, Head f Lgistics Department Phne: Fax: Birgitte.Olsen@ifrc.rg The IFRC s wrk is guided by Strategy 2020 which puts frward three strategic aims: 1. Save lives, prtect livelihds, and strengthen recvery frm disaster and crises. 2. Enable healthy and safe living. 3. Prmte scial inclusin and a culture f nn-vilence and peace. 7