Benefits Handbook Date January 1, Contact Information MMC

Transcription

1 Date January 1, 2011 MMC

2 For questions not answered in this handbook, or to follow up on a claim, learn more about a network, etc., please use the contact information below. Benefits Handbook Date January 1,

3 Medical Blue Cross Blue Shield Exclusive Provider Organization (EPO) CA North and South Kaiser Foundation Health Plan Consumer Directed Health Plan (CDHP) Empire BlueCross BlueShield P.O. Box 5076 Middletown, N.Y Phone: Web site: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Kaiser Permanente 393 East Walnut Street Pasadena, CA Phone: Website: Northern California Group #: 8656 Southern California Group #: Aetna P.O. Box 843 Blue Bell, PA Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Fax: Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Benefits Handbook Date January 1,

4 HMSA s Health Plan Hawaii Plus HMO HMSA s Preferred Provider Plan Preferred Provider Organization (PPO) HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) Aetna P.O. Box 843 Blue Bell, PA Phone: Web site: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Benefits Handbook Date January 1,

5 United Health Care Exclusive Provider Organization (EPO) Ceridian Retiree Medical Comprehensive Medical Plan (CMP) United Healthcare P.O. Box Atlanta, GA Phone: (866) Web site: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: COBRA Administrator Ceridian Phone: Retiree Medical Billing Administrator Ceridian Phone: United Healthcare P.O. Box Atlanta, GA Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Benefits Handbook Date January 1,

6 Dental Dental Plan (MetLife) One Madison Avenue New York, NY Phone: Web site: (enter MMC in the form to enter your company name) Group #: Vision Vision Care Plan Vision Discount Program VSP Phone: Online chat: Group #: VSP Phone: Online chat: Group #: Spending Accounts Dependent Care Flexible Savings Account Health Care Flexible Savings Account Health Savings Account (HSA) Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Aetna HSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Benefits Handbook Date January 1,

7 Limited Purpose Health Care Flexible Savings Account Insurance Basic Life Insurance Plan Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Park Avenue New York, NY Group #: (Be sure to check your claim form for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. MetLife Group Life Claims P.O. Box 3016 Utica, NY MetLife Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Phone: Benefits Handbook Date January 1,

8 Business Travel Accident Insurance Plan National Union Fire Insurance Company of Pittsburgh, PA (a member company of Chartis) Executive Offices: 175 Water Street 18 th Floor New York, NY Phone: (212) Active Group #: Retired Group #: (Be sure to check your claim form for the address of the claims processing office.) National Union Fire Insurance Company of Pittsburgh, PA (a member company of Chartis) Accident & Health Claims P.O. Box Shawnee Mission, KS Phone: (877) For appealing a claim National Union Fire Insurance Company of Pittsburgh, PA (a member company of Chartis) Accident & Health Claims P.O. Box Shawnee Mission, KS Phone: (877) Benefits Handbook Date January 1,

9 Dependent Children Life Insurance Plan Group Umbrella Liability Insurance Plan 200 Park Avenue New York, NY Group #: For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. Claims Office One Madison Avenue New York, NY Claims Office One Madison Avenue New York, NY For converting your coverage: Phone: Website: Marsh US Consumer Phone: (800) Monday-Friday, 8 a.m. to 6 p.m. Eastern time. Group #: GPE Benefits Handbook Date January 1,

10 Long Term Care Insurance Plan Optional Life Insurance Plan Long-Term Care Group P.O. Box 937 Westport, CT Phone: (800) Website: Group #: G Long Term Care Group P.O. Box 937 Westport, CT Long-Term Care Group P.O. Box 937 Westport, CT Park Avenue New York, NY Group #: For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. MetLife Group Life Claims P.O. Box 3016 Utica, NY MetLife Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Phone: For continuing your coverage through portability: Phone: Benefits Handbook Date January 1,

11 Personal Accident Insurance Plan Personal Life Insurance Plan National Union Fire Insurance Company, a Chartis Company 32 Old Slip, 22 nd Floor New York, New York Phone: (646) Active Group #: Retired Group #: (Be sure to check your claim form for the address of the claims processing office.) Chartis A&H Claims Division P.O. Box Shawnee Mission, KS Phone: (877) For appealing a claim Chartis A&H Claims Division P.O. Box Shawnee Mission, KS Phone: (877) For converting your coverage Chartis c/o Reuben Warner Associates 1655 Richmond Avenue Staten Island, New York Phone: (877) Unum 1 Fountain Square Chattanooga, TN Phone: Group #: Contact: Marsh US Consumer Phone: (800) Unum The Benefits Center P.O. Box Columbia, SC Phone: Fax: Unum The Benefits Center Appeals Unit 1 North P.O. Box Chattanooga, TN Fax: Benefits Handbook Date January 1,

12 Spouse Life Insurance Plan Disability Basic Long Term Disability 200 Park Avenue New York, NY Group #: (This is the main business address of the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. MetLife Group Life Claims P.O. Box 3016 Utica, NY MetLife Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Metropolitan Life Phone: Website: The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: Fax: Group #: For regular mail: The Hartford P.O. Box Lexington, KY For overnight mail: The Hartford Maitland Disability 2432 Fortune Drive Lexington, KY Benefits Handbook Date January 1,

13 Long Term Disability Bonus Income Plan Optional Long Term Disability Short Term Disability The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: (800) Fax: (407) Group #: For regular mail: The Hartford P.O. Box Lexington, KY For overnight mail: The Hartford Maitland Disability 2432 Fortune Drive Lexington, KY The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: (800) Fax: (407) Group #: For regular mail: The Hartford P.O. Box Lexington, KY For overnight mail: The Hartford Maitland Disability 2432 Fortune Drive Lexington, KY The Hartford Life Insurance Companies MMC Employee Service Center (Leave Management Team) (866) Prompt #7 Benefits Handbook Date January 1,

14 Investment and Savings Stock Purchase Plan Benefit Equalization Plan MMC Retirement Plan For more information after stock is purchased, contact the Plan s service provider, Morgan Stanley Smith Barney: Morgan Stanley Smith Barney, Inc. 100 Citibank Drive Building 3, 2 nd Floor San Antonio, TX Phone: (877) or (210) Website: Outside the United States: North and South America: ((210) Europe/Middle East: Australia, Asia/Pacific Region: Plan Administrator Benefit Equalization Plan Plan Administrator Benefit Equalization Plan Plan Administrator MMC Retirement Plan Plan Administrator MMC Retirement Plan Benefits Handbook Date January 1,

15 Mercer HR Services Retirement Plan MMC 401(k) Savings & Investment Plan MMA 401(k) Savings & Investment Plan Plan Administrator Mercer HR Services Retirement Plan 121 River St. For appealing a claim Plan Administrator Mercer HR Services Retirement Plan 121 River St. Plan Administrator MMC 401(k) Savings & Investment Plan Plan Administrator MMC 401(k) Savings & Investment Plan Plan Administrator MMA 401(k) Savings & Investment Plan Plan Administrator MMA 401(k) Savings & Investment Plan Benefits Handbook Date January 1,

16 Supplemental Savings & Investment Supplemental Plan Supplemental Retirement Plan Plan Administrator Supplemental Savings & Investment Plan Plan Administrator Supplemental Savings & Investment Plan Plan Administrator Supplemental Retirement Plan Plan Administrator Supplemental Plan Employee Programs and Policies Choice Auto and Home Insurance Program To receive a quote, apply for coverage, or ask questions: Contact Marsh US Consumer Phone: (800) Monday through Friday, 8 a.m. to 6 p.m. Eastern time. If you live in Massachusetts, call (800) Benefits Handbook Date January 1,

17 Employee Assistance Program (EAP) Family Resource Program Identity Theft Plan Legal Assistance Plan CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA Phone: (800) CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA For COBRA coverage: Ceridian Phone: (800) LifeCare Phone: (800) ID TheftSmart P.O. Box Des Moines, IA Phone: (800) Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Phone: (800) Website: Group #: 130 (This is the main business address for the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH For converting your coverage: Hyatt Legal Plans, Inc. Phone: (800) Website: Benefits Handbook Date January 1,

18 Matching Gifts to Education Program Pet Insurance Plan Scholarship Program Transportation Reimbursement Incentive Program (TRIP) Tuition Assistance MMC Matching Gifts to Education Program Phone: (877) Fax: (609) Veterinary Pet Insurance, Co. (VPI) Phone: (800) Website: MMC Corporate Social Responsibility Phone: (212) WageWorks Phone: (877) , Monday through Friday, from 9 a.m. to 8 p.m. Eastern time Website: Group #: 1732 Contact your Human Resources representative or your manager. Benefits Handbook Date January 1,