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1 For More Information By Phone Call the via ConnectOne at 1 (800) When prompted, enter your ConnectOne ID and PIN. If you do not have a ConnectOne PIN, follow the prompts to designate a PIN. Once you designate a PIN, you can use ConnectOne immediately. Representatives are available from 8 a.m. to 8 p.m. ET, Monday through Friday. > From outside the United States, Puerto Rico, Canada and Guam: Call HR Shared Services (HRSS) at 1 (469) > If you are hearing impaired and use a TDD in the United States: Call the Telecommunications Relay Service at 711 and then call ConnectOne as instructed above. > If you are hearing impaired and use a TDD in Puerto Rico: Call 1 (866) and then call ConnectOne as instructed above. Online Access Your Benefits Resources (YBR ) through the My Total Compensation and Benefits website at available from the Citi intranet and the Internet. From the main page, click on Health and Insurance (YBR). You will then be linked to the YBR Health and Insurance page. Keep in mind that if you are an active employee and visit the My Total Compensation and Benefits website from outside the Citi network, you will need to use Multi-Factor Authentication (MFA) to view your benefits information. You will be prompted to enter a one-time password that you will receive by text message or automated voice call, or by using a Remote Access SafeWord/Mobile Pass card. This process ensures that your personal data as an employee has the same level of security that applies to our banking customers. For more information on MFA, please visit the My Total Compensation and Benefits website and click on the MFA link on the login page. If you are no longer employed by Citi, you will need to visit the My Total Compensation and Benefits website and access the appropriate link. You will be asked to provide the last four digits of your Social Security number as well as your date of birth and ZIP code. As a first-time user, you will be prompted to create a user ID and password before setting up several security questions. Once completed, the computer will be registered and further attempts to log in will require only the user ID and password you have created. Be Well Program Humana 1 (800) (TDD), then 1 (800) Outside the United States, call collect to 1 (888) Username: resources Password: for_you Beneficiary designations for: > Basic Life insurance, Basic Accidental Death and Dismemberment (AD&D) insurance, Citi Retirement Savings Plan (for U.S. and Puerto Rico) and Citigroup Pension Plan > Group Universal Life (GUL) and Supplemental AD&D insurance ConnectOne benefits menu, choose the pension or retiree health and insurance or survivor support MetLife Call MetLife at 1 (888) For More Information January 1, 2019
2 Benefits (health and insurance) Citi Retirement Savings Plan (for U.S. and Puerto Rico) COBRA coverage (Consolidated Omnibus Budget Reconciliation Act) Dental Plans Dependent Day Care Spending Account (DCSA) Disability To report a disability or apply for a Family Medical Leave General information Eligibility, enrollment, general information about health and welfare benefits, qualified changes in status, and continuing coverage after a termination of employment or while on a leave of absence MetLife Preferred Dentist Program (PDP) Cigna Dental HMO MetLife ConnectOne benefits menu, choose the 401(k) From outside the United States, Puerto Rico, Canada and Guam: Call HR Shared Services (HRSS) at +1 (469) From the benefits menu, choose the 401(k) Visit the My Total Compensation and Benefits website at From the main page, click on Retirement Savings/401(k) 1 (888) (800) (participants only) 1 (800) (pre-enrollment information) Total From the main page, click ConnectOne benefits menu, choose the disability or FMLA-related absences option; or MetLife directly at 1 (888) GUL insurance MetLife 1 (888) January 1, 2019 For More Information 313
3 Health and insurance coverage verification for: > Child support; > Medicaid or other premium assistance; > Medicare; > Social Security Administration; and > Etc. Health Care Spending Account (HCSA) Health Savings Account (HSA) Insurance > Basic Life; > Basic AD&D; and > Business Travel Accident/Medical. Limited Purpose Health Care Spending Account (LPSA) Live Well at Citi Program Long-Term Care (LTC) insurance (Citigroup plan sponsorship to end February 1, 2019) Health Advocate RedBrick Health and medical carriers John Hancock Life Insurance Company (U.S.A.) Total From the main page, click Total From the main page, click Visit YBR through My Total Compensation and Benefits at Total From the main page, click 1 (866) Visit then Live Well at Citi. 1 (855) (RedBrick) Visit My Total then click on RedBrick Health (Health Assessment & Rewards). 1 (800) Medical (HMOs) Various sources Refer to the list at health-medical-eds-web-ai.html. 314 For More Information January 1, 2019
4 Medical (non-hmo plans) Prescription drug program (ChoicePlan 500 and High Deductible Health Plan) To refill a CVS Caremark Mail Order prescription using the automated system, for instructions on how your physician can fax your prescription to CVS Caremark and to arrange credit card payment for all your CVS Caremark Mail Order prescriptions Aetna (ChoicePlan 500, High Deductible Health Plan) Anthem BlueCross BlueShield (ChoicePlan 500, High Deductible Health Plan) 1 (800) (800) (TDD) 1 (855) Anthem Health Guide Member Services > 24/7 Nurseline: 1 (877) > Precertification: 1 (855) > Coverage While Traveling: 1 (800) > High-Tech Image/Sleep Mgmt.: 1 (888) > BH Resource : 1 (866) > Web Dr. Visits: CVS Caremark 1 (844) (800) (TDD) (participants only) For prior authorization 1 (844) For the CVS Caremark Specialty drug pharmacy 1 (800) Available 6:30 a.m. to 8:00 p.m. (CT), Monday through Friday. Supplemental AD&D insurance MetLife 1 (888) Transportation Reimbursement Incentive Program (TRIP) Vision Plan For Plan information and laser vision correction providers/arrangements Workers Compensation Total From the main page, click Aetna 1 (877) Members: Constitution State Services Co. 1 (800) January 1, 2019 For More Information 315
5 CITI ON-SITE MEDICAL CLINICS Jacksonville, FL Citicards Way (904) Medical emergency number (904) Tampa, FL Citibank, Bldg., 1 st Floor (813) Medical emergency number 611 O Fallon, MO 1000 Technology Drive, 1 st Floor (636) Medical emergency number (636) Jersey City, NJ 480 Washington Blvd., 8 th Floor (201) Medical emergency number (201) Warren, NJ 283 King George Road, Bldg., 1 st Floor (908) Medical emergency number (908) New York City 111 Wall St., 23 rd Floor, Zone 12, New York City (212) Medical emergency number (212) (6-HELP) 388 Greenwich St., 5 th Floor, New York City (212) Medical emergency number (212) One Court Square, 9 th Floor, Zone 7, Long Island City (718) Medical emergency number (718) (4-HELP) San Antonio, TX 100 Citibank Drive, Bldg. 3 (210) Irving (Dallas), TX 6460 Las Colinas Blvd. (972) Florence, KY 4600 Houston Road, Bldg. 2, 1 st Floor (859) For More Information January 1, 2019
6 CITI FITNESS CENTERS Florida Citicards Way, Bldg. A, Jacksonville (904) Citibank, Tampa (813) Idaho 2200 S. Cobalt Pt. Way, Meridian (Boise) (208) Illinois 50 Northwest Point Blvd., Elk Grove Village (Chicago) (224) Kentucky 4600 Houston Road, Florence (859) Maryland Citicorp Drive, Hagerstown (301) New Jersey 283 King George Road, Warren (908) New York 580 CrossPoint Pkwy. Getzville (Buffalo) (716) One Court Square, 5 th Floor, Long Island City (718) Greenwich St., 5 th Floor, New York City (212) South Dakota 701 East 60 th St. N, Sioux Falls (605) Texas 6400 Las Colinas Blvd., Irving (Dallas) (972) Citibank Drive, San Antonio (210) January 1, 2019 For More Information 317
> From outside the United States, Puerto Rico, Canada and Guam: Call HR Shared Services (HRSS) at
For more information By Phone Call the via ConnectOne: 1-800-881-3938. When prompted, enter your ConnectOne ID and PIN. If you don't have a ConnectOne PIN, follow the prompts to designate a PIN. Once you
Telephone number/website
For more information By Phone Call the via ConnectOne: 1-800-881-3938. When prompted, enter your user ID and PIN. If you don t have a ConnectOne PIN, follow the prompts to designate a PIN. Once you designate
Telephone number/website
For more information By Phone Call the via ConnectOne: 1-800-881-3938 > From outside the United States, Puerto Rico, Canada and Guam: Call HR Shared Services (HRSS) at 1-469-220-9600. > If you are hearing
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This 2017 Retiree Open Enrollment Guide is not an employment contract or an offer to enter into an employment contract, nor does it constitute an agreement by the corporation to continue to maintain the
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Benefits 2019 Introduction We are pleased to provide you with this summary of benefits. Our employees are our most important resource and CTA spends a substantial amount of money every year to provide
Publicis Benefits Connection Benefits Program Administrative Information Summary Plan Description January 1, 2016
Publicis Benefits Connection Benefits Program Information Summary Description January 1, 2016 Information The Publicis Benefits Connection Health and Group Benefits Program (the Program) is governed by