November 1, Contact Information MMC
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1 November 1, 2007 MMC
2 For questions not answered in this handbook, or to follow up on a claim, learn more about a network, etc., please use the contact information below. Benefits Effective January 1,
3 Medical Blue Cross Blue Shield Exclusive Provider Organization (EPO) CA North and South Kaiser Foundation Health Plan Consumer Directed Health Plan (CDHP) HMSA s Health Plan Hawaii Plus HMO Empire BlueCross BlueShield P.O. Box 5076 Middletown, N.Y Phone: Web site: Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Kaiser Permanente 393 East Walnut Street Pasadena, CA Phone: Website: Aetna P.O. Box 843 Blue Bell, PA Phone: Website: Fax: HMSA P.O. Box 860 Honolulu, HI Phone: Website: Benefits Effective January 1,
4 HMSA s Preferred Provider Plan Preferred Provider Organization (PPO) United Health Care Exclusive Provider Organization (EPO) Ceridian HMSA P.O. Box 860 Honolulu, HI Phone: Website: Aetna P.O. Box 843 Blue Bell, PA Phone: Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: United Healthcare P.O. Box Atlanta, GA Phone: (866) Web site: Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: COBRA Administrator Ceridian Phone: Retiree Medical Billing Administrator Ceridian Phone: Benefits Effective January 1,
5 Retiree Medical Comprehensive Medical Plan (CMP) United Healthcare P.O. Box Atlanta, GA Phone: Website: Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Dental Dental Plan (MetLife) New York, NY Phone: (enter MMC in the form to enter your company name) Vision Vision Care Plan Vision Discount Program VSP Phone: Online chat: VSP Phone: Online chat: Spending Accounts Dependent Care Flexible Savings Account Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Benefits Effective January 1,
6 Health Care Flexible Savings Account Health Savings Account (HSA) Limited Purpose Health Care Flexible Savings Account Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Aetna HSA P.O. Box 4000 Richmond, KY Phone: Fax: Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Insurance Basic Life Insurance Plan New York, NY (Be sure to check your claim form for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. For converting your coverage: Phone: (877) ASK MET7 Benefits Effective January 1,
7 Business Travel Accident Insurance Plan Dependent Children Life Insurance Plan (Be sure to check your claim form for the address of the claims processing office.) For appealing a claim For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. For converting your coverage: Phone: (877) ASK MET7 solutions@metlife.com Benefits Effective January 1,
8 Group Umbrella Liability Insurance Plan Long Term Care Insurance Plan Optional Life Insurance Plan Marsh Voluntary Benefits, an MMC Company formerly known as Phone: (800) Monday-Friday, 8 a.m. to 6 p.m. Eastern time. Long-Term Care Group P.O. Box 937 Westport, CT Phone: (800) Website: Long Term Care Group P.O. Box 937 Westport, CT Long-Term Care Group P.O. Box 937 Westport, CT New York, NY For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. For converting your coverage: Phone: (877) ASK-MET7 For continuing your coverage through portability: Benefits Effective January 1,
9 Personal Accident Insurance Plan Personal Life Insurance Plan Website: (Be sure to check your claim form for the address of the claims processing office.) For appealing a claim For converting your coverage Contact: Marsh Voluntary Benefits, an MMC Company formerly known as Phone: (800) New York, NY Benefits Effective January 1,
10 Spouse Life Insurance Plan New York, NY (This is the main business address of the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. For converting your coverage: Metropolitan Life Phone: (877) ASK MET7 solutions@metlife.com Investment and Savings Stock Purchase Plan For more information after stock is purchased, contact the Plan s service provider, Smith Barney: Smith Barney, Inc. 100 Citibank Drive Building 3, 2 nd Floor San Antonio, TX Phone: (877) or (212) Website: Outside the United States: North and South America: (212) Europe/Middle East: Australia, Asia/Pacific Region: Benefits Effective January 1,
11 Employee Programs and Policies Choice Auto and Home Insurance Program Employee Assistance Program (EAP) Family Resource Program Identity Theft Plan To receive a quote, apply for coverage, or ask questions: Contact Marsh Voluntary Benefits, an MMC Company formerly know as Phone: (800) Monday through Friday, 8 a.m. to 6 p.m. Eastern time. If you live in Massachusetts, call (800) CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA Phone: (800) CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA For COBRA coverage: Ceridian Phone: (800) LifeCare Phone: (800) ID TheftSmart P.O. Box Des Moines, IA Phone: (800) , prompt #2 Benefits Effective January 1,
12 Legal Assistance Plan Matching Gifts to Education Program Pet Insurance Plan Scholarship Program Transportation Reimbursement Incentive Program (TRIP) Tuition Assistance Wells Fargo ConSern Education Program Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Phone: (800) Website: (This is the main business address for the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH Hyatt Legal Plans, Inc Superior Avenue Cleveland, OH For converting your coverage: Hyatt Legal Plans, Inc. Phone: (800) Website: MMC Matching Gifts to Education Program Phone: (877) Fax: (609) Veterinary Pet Insurance, Co. (VPI) Phone: (800) , prompt #3 Website: MMC Marketing & Communications Phone: (212) WageWorks Phone: (877) , Monday through Friday, from 9 a.m. to 8 p.m. Eastern time Website: Contact your Human Resources representative or your manager. For more information, contact ConSern and identify yourself as a Marsh & McLennan Companies employee/retiree/family member. Phone: (800) SOS LOAN ( ), Monday Friday from 8 a.m. to 10 p.m. and Saturday Sunday from 8 a.m. to 5 p.m. Eastern time Website: (Password: SOSLOAN) Benefits Effective January 1,
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