COMPTIA PK0-003 EXAM QUESTIONS & ANSWERS

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1 COMPTIA PK0-003 EXAM QUESTIONS & ANSWERS Number: PK0-003 Passing Score: 800 Time Limit: 120 min File Version: COMPTIA PK0-003 EXAM QUESTIONS & ANSWERS Exam Name: Comptia Project+ (2009)

2 Exam A QUESTION 1 You are the project manager for your organization and are coaching Sam on the differences between a project and operations. Which one of the following is the best definition of a project? A. A project is a short-term endeavor to create a unique product or service. B. A project moves through five phases:initiating, planning, executing, monitoring and controlling, and closing. C. A project creates a unique product or service for the organization's customers. D. A project provides a service to the organization. /Reference: QUESTION 2 Which of the following processes involves monitoring the progress of the project to identify any variances in the project plan? A. Closing B. Controlling C. Executing D. Planning /Reference: QUESTION 3 You are the project manager for the HNG Project. Your project is slated to last eight months but management has asked that you create a method for reducing the project duration. You elect to allow certain phases of the project to overlap. What schedule compression technique have you used in this instance? A. Crashing B. Lag time C. Resource leveling D. Fast tracking /Reference: QUESTION 4 You are a project manager for GTX project. The project has ten active stakeholders. How many communication channels will be required for effective communication with the stakeholders? A. 45

3 B. 2 C. 10 D. 9 /Reference: QUESTION 5 Which of the following is the last deliverable at the close out meeting? A. Customer Feedback B. Project approval C. Lessons Learned D. Source code of application /Reference: QUESTION 6 You are the project manager of the NGQ Project and are reviewing the assignments for your project team. You have decided to use a RACI chart as your responsibility assignment matrix. What does RACI mean? A. Responsible, Active, Confirmed, Inactive B. Resource, Action, Communicate, Inform C. Responsible, Accountable, Communicate, Inform D. Responsible, Accountable, Consult, Inform /Reference: QUESTION 7 A construction company is about to start a new project. It requires hiring a project manager for this project. Which of the following are the most important skills that a person must have to be selected as a project manager?

4 A. Team building and human resources B. Leading C. Problem solving D. Negotiation and influential E. Communication Correct Answer: E /Reference: QUESTION 8 You are the project manager in a matrix structure. Your project team comes from all over the organization and many of your project team members report to several project managers besides you. There are total 89 project team members on your project that you need to communicate with - and you'll need to communicate with the other project managers and functional managers for each resource on the project team. What type of a chart can you create to help track the reporting relationships of all your project team members in this matrix structure? A. Project Organization Chart B. Resource Assignment Matrix C. Communications matrix D. Role and responsibility matrix /Reference: QUESTION 9 You are the project manager for the NHQ Project and are working with Patty, a junior project manager on the project. Patty is curious about the project's critical path and the concept of float. Patty doesn't understand what the critical path is. Which one of the following statements best describes the critical path? A. It's the path that contains the riskiest project activities. B. It's the path in the project network diagram with the most important activities. C. It's the path in the project network diagram that reveals the earliest date the project can be completed. D. It's always the one path with the least amount of float. /Reference: QUESTION 10 You are the project manager of the BGY Project. A new issue has been identified in the project and this issue could prove to be costly for the project. The issue affects Anna's project deliverable and she is a negative stakeholder for the project. Considering these elements of the project, what type of communication would be the most effective to share this news with Anna?

5 A. Documented review of the issue B. Face-to-face meeting C. Informal presentation meeting D. Immediate telephone call /Reference: QUESTION 11 You are the project manager of the NHQ Project for your organization. You are working on creating the project management plan for the NHQ Project and need to identify the costs of the resources needed in the project. All of the following are examples of resources except for which one? A. Network cable B. Software C. Staffing management plan D. Electrical engineer /Reference: QUESTION 12 Ned is the project manager for a new project. Ned is determining what project team members should be recruited in the project that will likely last for eight months. All of the following are enterprise environmental factors that should be considered when acquiring project team members except for which one? A. Interest in working on the project B. Cost to use the resource C. Duration as an employee D. Availability to work on the project /Reference: QUESTION 13 Julie is the project manager of the JUUY Project, which will create photography scanners for sale around the world. Her project team is tracking categories of failure for detailed analysis. Management has required in the project quality management plan that all defects be shown in a histogram for detailed evaluation. What type of a chart is management requesting? A. Process flowchart B. Cause-and-effect chart C. Pareto chart

6 D. Control chart /Reference: QUESTION 14 The cost variance (CV) value of a project is less than zero or negative. What does this value indicate? A. Costs are according to the budget. B. The budget for the project is insufficient. C. Costs are higher than originally planned for the project. D. Costs are less than budgeted. /Reference: QUESTION 15 You are a project manager in a matrix environment. You and another project manager are in conflict over a particular resource that you both need on your project. Who has the authority in this environment to determine where and how the resource will be utilized in the projects? A. The functional management of the organization B. The project manager whose project started first C. The project team resource D. The project manager with the most experience /Reference: QUESTION 16 Holly is the project manager for her organization. Two of her resources are in a heated argument over which database server the project should use. Holly interjects to calm down the scenario.she reminds them that they're on the same team, both have good points, and that the database will be selected in the project planning. The team members agree and move on with the project planning. What type of conflict resolution has Holly done in this instance? A. Smoothing B. Avoiding C. Compromising D. Forcing

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8 Exam B QUESTION 1 As a project manager of a project, you have been requested by the management to show graphical representation of roles and responsibilities of different project team members. Which of the following will you produce? A. RACI chart B. Resource histogram chart C. Pareto chart D. Organization chart /Reference: QUESTION 2 You are the project manager for an important, high-profile project in your matrix structure. The project team members must work with a new technology that most of the team does not have experience with. What should you do in this scenario? A. Consult with functional management in the matrix structure to determine if there are more suitable project team members. B. Consult with the project team to determine what type of training is needed. C. Consult with the project customer to determine if the scope can be trimmed to meet the current competency level. D. Consult with the project sponsor to procure additional, experienced project team members. /Reference: QUESTION 3 How many project management processes are there? A. 44 B. 5 C. 42 D. 9 /Reference: QUESTION 4 Which of the following type of organizational structures provides the highest authority to the project manager?

9 A. Weak matrix B. Balanced matrix C. Projectized D. Functional /Reference: QUESTION 5 Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in? A. Acquire Project Team B. Develop Project Team C. Manage Project Team D. Human Resource Planning /Reference: QUESTION 6 You work as a Project Manager for Tech Perfect Inc. You are looking for performance efficiencies of a project. The related key values are provided in the table below: What will be the cost variance (CV) of the project at the current point of time? A. -80 B. -10 C. +10 D. +80 /Reference: QUESTION 7 All of the following are the three constraints in the Iron Triangle of Project Management except for which one? A. Quality B. Time C. Scope D. Cost

10 /Reference: QUESTION 8 A is anything that limits the project manager's options. A. Scope B. Constraint C. Requirement D. Project estimate /Reference: QUESTION 9 Which of the following is the process of defining roles and responsibilities for project team members? A. Risk Assessment B. Organizational planning C. Resource Planning D. Performance Reporting /Reference: QUESTION 10 Which of the following person is described in the statement below? "He is responsible for applying the skills, knowledge, and project management tools and techniques to the project activities in order to successfully complete the project objectives." A. Sponsor B. Finance controller C. Stakeholder D. Project manager /Reference: QUESTION 11 is the degree to which a set of inherent characteristics fulfills requirements.

11 A. Quality B. Regulation C. Project phase D. Scope /Reference: QUESTION 12 What term best describes the cost associated with these safety requirements? A. Cost risk avoidance B. Cost of risk mitigation C. Cost of quality D. Cost of doing business /Reference: QUESTION 13 Who directs the flow of communication between the project team and the project sponsor? A. Project Manager B. Programmer C. User D. Charter /Reference: QUESTION 14 Which of the following process groups occurs at the beginning of the project? A. Closing B. Executing C. Controlling and Monitoring D. Initiating E. Planning

12 /Reference: QUESTION 15 A project is performing well under budget and no additional resources need to assign the project. However, in order to meet the customer deliverables, the delivery date to the customer will be a weeks late. As a Project Manager, which of the following action should you take? A. Notify the customer about delay, and get the proper approval documented. B. No action required C. Track deliverable quality D. Change the project scope /Reference: QUESTION 16 Which of the following is a group of activities that produces a unique product or service with a goal? A. Focus group B. Stake holders C. Project D. Sponsor /Reference: QUESTION 17 Which of the following can result in the delay of the project? A. Focus group B. Firm completion date C. Charter D. Flexible completion date /Reference: QUESTION 18 Which of the following tools and techniques is the only available one in the Develop Project Charter process? A. Expert judgment B. Product analysis

13 C. Change control meetings D. Project management information system /Reference: QUESTION 19 Which of the following document is created first after project is awarded and statement of work is handed over to the project manager? A. Work breakdown structure (WBS) B. Project charter C. Project scope statement D. WBS dictionary /Reference: QUESTION 20 Which of the following is a graphical representation of roles and responsibilities of different project team members? A. RACI chart B. Organization chart C. Pareto chart D. Resource histogram chart /Reference: QUESTION 21 Which of the following change in a project is possible without incurring the risk of reworking? A. Scope B. Detailed design C. Quality D. Delivery date /Reference:

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15 Exam C QUESTION 1 Which of the following authorizes a project? A. Charter B. Sponsor C. Project manager D. Stake holder /Reference: QUESTION 2 Which of the following is the process of developing a document that formally authorizes a project or a phase? A. Develop Schedule B. Develop Project Charter C. Define Scope D. Create Work Breakdown Structure /Reference: QUESTION 3 Which of the following acts as an advisor to the project manager? A. Project team member B. Client C. Sponsor D. Project manager /Reference: QUESTION 4 When is the project manager required to send a change request to the sponsor and stakeholder? A. The cost exceeds budgeted allowable variances. B. There is a delay in the project. C. He needs to implement fast tracking. D. He has to assign work to the team members.

16 /Reference: QUESTION 5 Identify whether the statement given below is true or false."revised cost estimate is the result of changes originating in other parts of the project plan, such as a scope change or schedule change." A. False B. True /Reference: QUESTION 6 A portion of the work breakdown structure for the project developed and maintained by a seller contracting to provide a subproject or project component is called. A. Contract Work Breakdown Structure B. Project Charter C. Contract D. Project Management Plan /Reference: QUESTION 7 During the selection of source process, a project manager assigns certain points towards various categories to judge the vendors. Which type of source selection process is it? A. Benefits-cost analysis B. Weighting system C. Preferred vendor list D. Screening system /Reference: QUESTION 8 The is a document generated by the Create WBS process that supports WBS. It provides more detailed descriptions of components, including work packages and control accounts.

17 A. WBS dictionary B. Project charter C. WBS D. Project scope statement /Reference: QUESTION 9 Which of the following processes is NOT a part of Project Time Management knowledge area? A. Sequence Activities B. Estimate Activity Duration C. Define Activities D. Report Performance E. Develop Schedule /Reference: QUESTION 10 Which of the following a checkpoint review indicates in the project plan? A. Scope change B. Go/no-go decisions C. Project delay D. Crashing /Reference: QUESTION 11 Which of the following represents the difference between a task's estimated (budgeted) cost and its actual cost? A. Cost Variance B. Schedule Variance C. Actual Cost D. Planned Value

18 /Reference: QUESTION 12 Identify whether the statement given below is true or false."a Cost Performance Index (CPI) of less than 1.0 means the task is going over budget." A. True B. False /Reference: QUESTION 13 Which of the following graphical presentations of a project plan is most appropriate for presenting to upper management? A. Critical Path Method B. Scatter chart C. Pareto Chat D. Pie chart /Reference: QUESTION 14 Which of the following involves customer testing at the customer premises? A. Site Acceptance Testing B. System testing C. Module testing D. Trend analysis /Reference: QUESTION 15 Which of the following processes documents project purchasing decisions, specifying the approach, and identifying potential sellers? A. Conduct Procurements B. Plan Procurements

19 C. Administer Procurements D. Develop Project Charter /Reference: QUESTION 16 What document can best describe how you and the vendor are to proceed if there is a claim against the vendor? A. Contract B. Project cost management plan C. Project charter D. Procurement management plan /Reference: QUESTION 17 Which of the following shows the number of resources assigned to a project over time? A. Scatter chart B. Pareto chart C. Gantt chart D. Resource histogram /Reference: QUESTION 18 In which of the following condition, a project is behind schedule? A. Cost Performance Index (CPI) value is less than 1 B. Cost Performance Index (CPI Value is more than 1 C. Schedule Performance Index (SPI) value is more than 1 D. Schedule Performance Index (SPI) value is less than 1 /Reference:

20 QUESTION 19 At which of the following testing stages are dynamic link libraries (DLLs) and other informational files also tested for complete and accurate content? A. Module Testing B. User Acceptance Testing (UAT) C. System Testing D. Site Acceptance Testing /Reference: QUESTION 20 Which of the following represents the duration of activities against a calendar? A. Gantt chart B. Scatter chart C. Pie chart D. Pareto chart /Reference: QUESTION 21 Which of the following is the most effective communication method for providing work instruction and direction? A. Verbal communication B. Video conferencing C. Tele conferencing D. Written communication /Reference: QUESTION 22 The, an output of the define scope process, does document the process and criteria for accepting completed products. A. Contract B. Project scope statement C. Project management plan D. Statement of Work

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22 Exam D QUESTION 1 Which of the following should be a part of the project schedule to ensure that users will be ready for the deployment? A. Trend Analysis B. Unit testing C. Inspection D. Training class /Reference: QUESTION 2 Which of the following is the process of determining and documenting the potential danger areas in a project? A. Risk identification B. Benchmarking C. Risk response D. Cost-benefit analysis /Reference: QUESTION 3 Which of the following is used as a comparison to actual project expenses? A. Crashing B. Cost performance index C. Cost variance D. Cost baseline /Reference: QUESTION 4 Which of the following can be a cause of overrun budget of a project? A. Tracking Performance B. Tracking project spending C. Adding requirement to the project D. Discussing trade-offs

23 /Reference: QUESTION 5 Which of the following documents is created that describes how to implement the quality policy? A. Quality audit B. Quality matrix C. Quality control measurements D. Quality management plan /Reference: QUESTION 6 What is the activity duration originally assigned to a schedule activity and not updated as progress is reported is called? A. Original duration of activity B. Scheduled duration of activity C. Actual duration of activity D. Planned duration of activity /Reference: QUESTION 7 Which of the following is not a part of Identify Risks process? A. Influence diagram B. System or process flow chart C. Cause and effect diagram D. Decision tree diagram /Reference: QUESTION 8 When are milestones typically created?

24 A. At the end of each project execution phase B. At the end of the kick-off meeting C. At the end of each project phase D. At the end of each planning phase /Reference: QUESTION 9 Which of the following is the work that is done to deliver the product or service? A. Risk Identification B. Project scope C. Risk assessment D. Project summary /Reference: QUESTION 10 Which of the following documents is the criterion for measuring project scope before closing the project? A. Work breakdown structure B. Project charter C. Project management plan D. Stakeholder register /Reference: QUESTION 11 Which of the following types of conflict resolution mostly produces a win-win outcome? A. Smoothing B. Withdrawing C. Compromising D. Forcing

25 /Reference: QUESTION 12 Identify whether the statement given below is true or false."the delay of a project will result in higher cost." A. false B. True /Reference: QUESTION 13 Which of the following is the correct formula of Cost Variance (CV)? A. Cost Variance (CV) = Actual Cost of Work Performed (ACWP) - Budgeted Cost of Work Performed (BCWP) B. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) / Actual Cost of Work Performed (ACWP) C. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) - Actual Cost of Work Performed (ACWP) D. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) * Actual Cost of Work Performed (ACWP) /Reference: QUESTION 14 Which of the following information gathering techniques is described in the statement below?"project risk experts participate in this technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project risks. The responses are summarized are then recirculated to the experts for further comment." A. SWOT analysis B. Delphi technique C. Checklist analysis D. Brainstorming /Reference: QUESTION 15 Which of the following should take time and be tested each component thoroughly and the whole?

26 A. Flowcharting B. Inspection C. System testing D. User Acceptance Testing /Reference: QUESTION 16 In which of the following condition, a task is taking less time than expected? A. Cost Performance Index (CPI) Value is more than 1 B. Schedule Performance Index (SPI) value is less than 1 C. Cost Performance Index (CPI) value is less than 1 D. Schedule Performance Index (SPI) value is more than 1 /Reference: QUESTION 17 Which of the following is the comparison of planned project results with actual project results? A. Cost-benefit analysis B. Variance analysis C. Trend analysis D. Statistical Sampling /Reference: QUESTION 18 Which of the following organizations develops some of the essential standards used in the IT field to help with quality and operational standards? A. W3C B. ISO C. IEEE D. IETF

27 /Reference: QUESTION 19 Which of the following is a mathematical technique that can be used to predict future defects based on historical results? A. Unit analysis B. Trend analysis C. Flowcharting D. Statistical Sampling /Reference: QUESTION 20 Which of the following assumes that individuals like to work, want to achieve, and can direct their own efforts? A. Theory Y B. Theory Z C. Privacy law D. Parkinson's law /Reference: QUESTION 21 Which of the following represents the difference between a task's progress as compared to its estimated progress? A. Planned Value B. Actual Cost C. Cost Variance D. Schedule Variance /Reference: QUESTION 22 Which of the following can be very cost effective, especially in projects where multiple versions of the same product are produced? A. Statistical sampling

28 B. Gantt chart C. Trend analysis D. Pareto diagram /Reference: QUESTION 23 Identify whether the statement given below is true or false."client, sponsor, and other impacted stakeholders need to be involved in rework decisions in a project." A. True B. False /Reference:

29 Exam E QUESTION 1 Which of the following is the core responsibility of a project manager? A. Project Integration B. System designing C. Cost-benefit analysis D. Writing codes /Reference: QUESTION 2 Which of the following directs the improvement efforts to those areas that will have the biggest impact? A. Pareto diagram B. Gantt chart C. User Documentation D. Flowchart /Reference: QUESTION 3 The longest path through the project that is made up of activities with zero float is known as. A. Longest path B. Critical path C. Threshold D. War path /Reference: QUESTION 4 Identify whether the given statement is true or false."quality audit is a technique used for quality assurance."

30 A. False B. True /Reference: QUESTION 5 Which of the following defines what is included in the project as well as what is excluded from the project? A. Scoring model B. Scope C. Scope creep D. Slack time /Reference: QUESTION 6 Which of the following is a ratio of the work performed on a task versus the work scheduled? A. To-Complete Performance Index (TCPI) B. Schedule Variance (SV) C. Schedule Performance Index (SPI) D. Cost Performance Index (CPI) /Reference: QUESTION 7 The helps in identifying the minority of causes, which create the majority of problems and delays, and to focus on them. A. Scatter diagram B. Pareto chart

31 C. Run chart D. Control chart /Reference: QUESTION 8 Which of the following is the total amount of the project budget? A. Actual cost (AC) B. Budget at completion (BAC) C. Return on investment (ROI) D. Estimate to complete (ETC) /Reference: QUESTION 9 Which of the following individual should respond to the risk with the preplanned risk response? A. Project sponsor B. Key stakeholder C. Project manager D. Risk owner /Reference: QUESTION 10 Which of the following project management plans guides how and when project resources will be released from the project team? A. Project Communications Management Plan B. Project Staffing Management Plan C. Project Human Resources Management Plan D. Project Schedule Management Plan /Reference:

32 QUESTION 11 Which of the following is the correct formula of To-Complete Performance Index (TCPI)? A. TCPI = BAC - Budgeted Cost of Work Performed (BCWP) B. TCPI = Work remaining / Funds remaining C. TCPI = BAC - Actual Cost of Work Performed (ACWP) D. TCPI = BAC + Actual Cost of Work Performed (ACWP) /Reference: QUESTION 12 Which of the following terms is used for adding resources to a project to reduce the time it takes to complete the project? A. Contingency reserve B. Crashing C. Critical Path D. Fast tracking /Reference: QUESTION 13 Which of the following is a forecast of the cost of all remaining project work? A. Estimate at completion (EAC) B. Cost at Start (CAS) C. Estimate to complete (ETC) D. Budget at completion (BAC) /Reference: QUESTION 14 Which of the following directs the improvement efforts to problematic areas that will have the biggest impact? A. Flowcharting B. Pareto diagram C. Gantt chart D. Statistical Sampling

33 /Reference: QUESTION 15 Which of the following processes examines the change to the project process and implement it in the project? A. Direct and Manage Project Execution B. Control Costs C. Perform Integrated Change Control D. Verify Scope /Reference: QUESTION 16 Which of the following is a method of displaying the timelines of all the various subtasks that are involved in any project? A. Activity network diagram B. Scatter chart C. Cost-benefit analysis D. Pie chart /Reference: QUESTION 17 The quality assurance technique ensures continuous improvement of all processes. A. Just-in-time management B. Six Sigma C. Kaizen D. Ishikawa /Reference: QUESTION 18 Which of the following displays the relative importance of the defects?

34 A. Gantt chart B. Pareto diagram C. User Documentation D. Flowchart /Reference: QUESTION 19 After project closure, the lessons learned document become the part of? A. The risk register B. The company's organizational process assets C. The project's performance record D. The project charter /Reference: QUESTION 20 Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward? A. Inspection of key results B. Quality control C. Scope verification D. Phase gate review /Reference: QUESTION 21 When does the lessons learned document is updated? A. At execution phase. B. Throughout the project lifecycle. C. At closing phase. D. At planning phase.

35 /Reference: QUESTION 22 Planning contingency reserves is part of response strategy. A. Active risk mitigation B. Active risk avoidance C. Passive risk mitigation D. Active risk acceptance /Reference:

36 Exam F QUESTION 1 Which of the following is used to forecast future project performance? A. Statistical Sampling B. Pareto diagram C. Historical trends D. Variance analysis /Reference: QUESTION 2 Which of the following can be used to help you or other project managers on future projects? A. Sponsor B. Charter C. Documentation D. Stakeholder /Reference: QUESTION 3 Which of the following shows the relationships between events and tasks and how the events affect each other? A. Gantt chart B. Event Chain Diagram C. Event chain methodology D. Critical Path Method (CPM) /Reference: QUESTION 4 You are the project manager for the ORGH Company. You have proposed a new project called the NHQ Project. Nancy Speers, the CIO, has asked you to create a document that will determine whether or not the NHQ Project is worth doing or not. What type of a document is Nancy Speers asking you to create? A. Feasibility study B. Business case

37 C. Business analysis report and finding D. Scope statement /Reference: QUESTION 5 You are the project manager for the NQP Project. Your manager insists that you use earned value management and the communications bull's eye for determining if you'll need to communicate with management or not. Which term best describes the earned value management and the communications bull's eye for your project? A. Democratic B. Management by walking around C. Management by exception D. Autocratic /Reference: QUESTION 6 Consider the following diagram:

38 What is the highlighted area of the diagram known as? A. Six Sigma B. Control point C. Rule of Seven D. Control chart /Reference: QUESTION 7 You have been hired for a project. You are working for quality control (QC) of the project. You are worried about the negative schedule variance (SV). Rick, your assistant, has charted down the reasons of schedule delay: You have to take corrective measures to improve schedule variance according to Pareto's principle. Which of the following will be your first target?

39 A. Unavailability of cash B. Hardware crash C. Virus attack D. Absence of programmers /Reference: QUESTION 8 You are creating the project network diagram for your organization. You need to discover which activities have no project float available. What are these activities called in your project network diagram? A. Predecessor activities B. Critical path activities C. Critical chain activities D. Successor activities /Reference: QUESTION 9 Which of the following can be affected by a major change to the project scope? Each correct answer represents a complete solution. Choose all that apply. A. Budget B. The schedule start date C. Risks D. Project objectives E. The schedule end date

40 CDE /Reference: QUESTION 10 All project charters should include the high-level assumptions for the project. Which one of the following is an example of a high-level assumption for a software development project? A. The software will be Web-enabled. B. The software must be compatible with Windows Vista. C. The software project must be completed by August 21. D. The software developers should be on the project from its launch to completion. /Reference: QUESTION 11 You are the project manager of the NHQ Project. You have completed the first phase of the project and management is now inspecting the project deliverables. They would like for you to provide them the scope baseline for scope verification. All of the following are part of the scope baseline except for which document? A. Project scope statement B. Project WBS Dictionary C. Project charter D. Project WBS /Reference: QUESTION 12 Wendy is the project manager of the NHQ Project. This project is slated to last for eight months and it must not be late or her company will incur a daily cost penalty for late delivery.wendy would like to review when the project team is available for work, when the project team has scheduled vacations, or other times away from the project. What should Wendy review in this instance? A. Human resources management plan B. Staffing management plan C. Resource calendar D. Project calendar

41 /Reference: QUESTION 13 You have decided to allow two phases of a project to overlap. This is an example of what? A. Fast tracking B. Mitigation C. Crashing D. Exploit /Reference: QUESTION 14 You are the project manager of the NHQ Project. A highly probable risk event has been identified in your project. You have taken steps to reduce the probability of this risk event and it appears that now the risk event won't happen after all. What type of documentation should you provide for this risk event? A. Update the communications management plan. B. Update the project management plan. C. Update the lessons learned documentation. D. Update the risk register. /Reference: QUESTION 15 Which of the following methods can be used to develop project task duration estimates? Each correct answer represents a complete solution. Choose two. A. Historical data B. Expert Judgment C. SWOT analysis D. Cost Benefit Analysis B /Reference: QUESTION 16 Which of the following is intended to reduce the impact of missing cost or schedule objectives in a project? A. Cost variance

42 B. Earned Value C. Contingency reserve D. Code of accounts /Reference: QUESTION 17 Tom is the project manager for his organization and he's creating a project network diagram for this project. He has created his project network diagramming with the consideration of the availability of project resources. What network diagramming approach has Tom used in this example? A. Fast tracking B. Critical chain method C. Activity on the arrow D. Critical path method /Reference: QUESTION 18 Which of the following includes a brief definition of the scope or statement of work, defined deliverables, a list of associated activities, and a list of milestones? A. Work Breakdown Structure (WBS) B. Work Breakdown Structure (WBS) Dictionary C. Code of accounts D. Budgeted cost of work scheduled (BCWS) /Reference: QUESTION 19 Your project has completed the project scope and the stakeholders have signed off on the project deliverables. Frances, another project manager in your organization, wants to know when you and your project team will help her and her team deliver the software solution your project created to the users in the organization. What should you tell Frances? A. That she should complete the solution implementation on her own as your project scope has been completed. B. That she should create a project charter for the software solution delivery because your project is completed. C. That she should complete a change request in order for your project to assume the delivering the software solution to the users.

43 D. That you can allow her to use your project team as your project is complete and your resources are available. /Reference: QUESTION 20 Charlie has just completed the project according to the terms of the contract. She and the customer are completing a walk through of the project deliverables and the customer is asking for changes to the deliverables before she'll accept the product. What project management process should manage the documented change request that may come from scope verification? A. Control change control B. Control Scope C. Perform integrated change control D. Scope management /Reference: QUESTION 21 Barry is a project stakeholder that is excited about the deliverable your project wants to create for the organization. He's helpful, provides information, and offers support whenever your project needs it. How would you classify Barry based on this information? A. Cheerleader B. Positive stakeholder C. Project sponsor D. Project team member /Reference: QUESTION 22 Which of the following are the major processes in the project closure phase? Each correct answer represents a part of the solution. Choose two. A. Administrative closure B. Taking backup C. Contract closeout D. Compiling program C

44 /Reference: QUESTION 23 Which of the following is an index that displays the efficiency of the time utilized on the project? A. Schedule Performance Indicator (SPI) B. Budgeted cost of work performed (BCWP) C. Budgeted cost of work scheduled (BCWS) D. Schedule variance (SV) /Reference:

45 Exam G QUESTION 1 Which of the following are the key components of an effective team meeting? Each correct answer represents a complete solution. Choose all that apply. A. Agenda should not be disclosed before meeting B. Agenda should be distributed in advance C. A consistent day/time for the meeting D. Defined time limit E. Stick to the agenda CDE /Reference: QUESTION 2 The Project Communications Management knowledge area focuses on which of the following processes?each correct answer represents a complete solution. Choose all that apply. A. Distribute Information B. Identify Stakeholders C. Create Work Breakdown Structure (WBS) D. Report Performance BD /Reference: QUESTION 3 You have just finished a large software development project for your organization. You have successfully released the project team, shifted the deliverables to production, and have completed the project financial audits. You now need to finalize a meeting on what went right or wrong in the project. What is the meeting typically called? A. Project manager 360-degree assessment B. Project post-mortem C. Project team assessment D. Project closure /Reference: QUESTION 4 Which of the following formulas is used to calculate the schedule variance (SV)?

46 A. SV = Earned Value (EV) - Planned Value (PV) B. SV = Earned Value (EV) * Planned Value (PV) C. SV = Earned Value (EV) + Planned Value (PV) D. SV = Earned Value (EV) / Planned Value (PV) /Reference: QUESTION 5 You have been hired as a contract project manager for Dreams Unlimited Inc. The project involves a task of setting up ten servers and fifty client computers on the network. From the past experience you know that it takes around fifteen hours per server to install, test, and finalize it. However, for client computers it takes around ten hours per client. You consider these data for making an estimate of schedule of the task. Which of the following estimation techniques has been used in it? A. Parametric modeling B. Schedule performance index C. Bottom-up D. Analogous /Reference: QUESTION 6 You are the project manager of GHT Project. Management has asked you to create a table that will map all of the project stakeholders and to whom they'll need to interact within the project to give and receive information. What type of a table is management asking you to create in this scenario? A. Stakeholder directory B. Responsibilities Assignment Matrix C. Roles and responsibilities matrix D. Communications Matrix /Reference: QUESTION 7 Which of the following activities are related to the controlling processes of a project? Each correct answer represents a complete solution. Choose three. A. Cost and quality control B. Identifying any variances in the project plan C. Requests for changes to the project scope

47 D. Release of project team members BC /Reference: QUESTION 8 Your project had a late start due to some approval for the stakeholders. The project sponsor, however, has asked that you implement a scheduling compression technique to keep the project moving towards its predetermined deadline. What approach could you implement without raising the costs of the project? A. Float B. Removing some requirements from the project scope C. Fast tracking D. Crashing /Reference: QUESTION 9 A part of a project deals with the hardware work. As a project manager, you have decided to hire a company to deal with all hardware work on the project. Which type of risk response is this? A. Mitigation B. Avoidance C. Transference D. Exploit /Reference: QUESTION 10 The Project Procurement Management knowledge area focuses on which of the following processes? Each correct answer represents a complete solution. Choose two. A. Contract Closure B. Contract Administration C. Team Development

48 D. Staff Acquisition B /Reference: QUESTION 11 You are reviewing a project network diagram for your project. You are using historical information to help you create a network diagram based on past experience. The network diagram, you are reviewing, uses the activity on the arrow method for diagramming. Two of the nodes in the network diagram are connected using a dotted arrow. What does the dotted arrow represent? A. Dummy activity B. Start to finish relationship C. Control account D. Milestone /Reference: QUESTION 12 Which of the following tasks are NOT part of the project execution phase? Each correct answer represents a complete solution. Choose two. A. Reviewing issues tracking logs B. Reviewing a schedule baseline C. Creating a baseline schedule D. Making an expected resources list D /Reference: QUESTION 13 You are the project manager for the NHQ Organization and are about to start a new project to create new software for your manufacturing facilities. Thomas, the VP of Manufacturing is concerned with the earned value components of your project and once to closely monitor the project's overall schedule performance. Thomas wants a metric that will help him gauge how closely the project is tracking to the original schedule baseline. What earned value formula will help you and Thomas track this key performance indicator? A. EV/PV B. EV/AC C. EV-AC D. EV-PV

49 /Reference: QUESTION 14 You are the project manager of the NHQ Project. This project has a budget of $750,000 and is scheduled to last two years. The project is currently 25 percent complete though it was scheduled to be forty percent complete by this time. The project has spent $210,000 to date. What is the project's cost performance index? A. -$22,500 B..63 C. $630,000 D..89 /Reference: QUESTION 15 You are the project manager for the GHY Organization. A stakeholder has presented a change to your project that will cause the project scope to increase considerably. You are considering the change for approval and you need to review the impact of the change on all areas of the project. What change control system component is responsible for documenting and controlling changes to the features and functions of the project's deliverables? A. Scope change control system B. Change control system C. Configuration management D. Integrated change control /Reference: QUESTION 16 Which of the following is the prime purpose of the Manage Stakeholders Expectations process? A. Resolve issues B. Identify stakeholders C. Updating risk registers D. Close project /Reference:

50 QUESTION 17 Holly is the project manager of the GHQ Project for her organization. The project is using the AAA IT Integrators Corporation as a vendor to do a portion of the project work. Mich Smith, the IT Directors for the AAA IT Integrators Corporation, reports that his team has completed the project work. Holly and her team review the deliverables and she confirms that Mitch's team has indeed completed the work according to the statement of work. What document should Holly refer to now to determine the next course of action with the AAA IT Integrators Corporation? A. Statement of Work B. Contract C. Project management plan D. Procurement management plan /Reference: QUESTION 18 You are the project manager for the NHW Project, which currently has 544 stakeholders. Your project is to rollout new software to all employees in your organization and it will affect all lines of business, departments, and some vendors. You need a method to document all of the stakeholder contact information. What type of document should you include as part of your stakeholder identification process? A. Stakeholder communications management plan B. Roles and responsibility matrix C. Stakeholder directory D. Stakeholder registry /Reference: QUESTION 19 What process should be enacted when a project is canceled during its execution? A. Verify scope process B. Expert judgment review process C. Phase closure process D. Project cancellation process /Reference: QUESTION 20 Olive is the project manager of the NQP Project. This project is currently running late by two weeks and she is now required to alert the project stakeholders of what's occurring in the project.olive needs to create a

51 particular type of report for the stakeholders. What report should Olive create considering the lateness of her project? A. Status report B. Variance report C. Schedule exceptions report D. Slippage report /Reference: QUESTION 21 Which of the following is a time-phased budget that is used to measure and monitor cost performance throughout the project life cycle? A. Cost baseline B. Cost variance C. Change control D. Cost estimating /Reference: QUESTION 22 Which of the following persons authorizes the closure of a project? A. Project sponsor B. Application developer C. Stakeholder D. Project manager /Reference:

52 Exam H QUESTION 1 Tom and Gary are in a debate over which software should be purchased as part of their project.gary tells Tom that because he's the senior software developer and has been with the company for 12 years, he'll be making the decision on the software. What type of conflict resolution has happened in this instance? A. Compromising B. Forcing C. Avoiding D. Smoothing /Reference: QUESTION 2 Complete the following sentence:quality control is a(n) process while quality assurance is a (n) process. A. Inspection, costly B. Inspection, prevention C. Management, inspection D. Prevention, inspection. /Reference: QUESTION 3 Who is ultimately responsible for identifying and managing project risks? A. Project sponsor B. Project manager C. Project team D. Application developer /Reference: QUESTION 4 Which of the following is an output of the Identify Stakeholders process? A. Project scope statement B. Scope baseline

53 C. Project charter D. Stakeholder register /Reference: QUESTION 5 You are the project manager for a new software development project in your company. You are about to host a project kick-off to explain why the software project is needed, what are the key milestones of the project, and how the project will progress. What must you create before the kick-off meeting to ensure the meeting will go smoothly? A. Complete project management plan B. Agenda for the meeting defining the meeting's purpose C. Project charter D. All project forms to review with the project team and stakeholders /Reference: QUESTION 6 Which of the following is a subset of a project that can be assigned to a specific party for execution? A. Work Breakdown Structure (WBS) B. Workstream C. Work breakdown structure (WBS) dictionary D. Work package /Reference: QUESTION 7 Which risk response is acceptable for both positive and negative risk events? A. Sharing B. Transferring C. Acceptance D. Enhancing

54 /Reference: QUESTION 8 A project has a deadline of March 15 to be complete. The project manager, after examining the project schedule, determines that there are not enough resources available for the project to complete the project by the determined deadline. She decides that it would be best to add additional labor to the project to reach the constraint of March 15. What is the addition of labor called in project management? A. Lead time B. Fast tracking C. Crashing D. Resource leveling /Reference: QUESTION 9 Your company can choose one of two projects. Project HHW is worth $765,000 and will take ten months to complete. Project JLP is worth $850,000 but will take 14 months to complete. Your organization elects to do Project JLP. What is the opportunity cost in this instance? A. $85,000 B. $765,000 C. The opportunity cost is the total cost of the startup funds to initiate the project. D. $60,714 /Reference: QUESTION 10 You are the project manager of the NPI Project and you are working to create a project schedule.in the project schedule, you want to define when the regularly scheduled project status meetings should occur. Which calendar should you consult for when the project work can take place to schedule your status meetings accordingly? A. Project schedule B. Resource calendar C. Project calendar D. Corporate calendar /Reference:

55 QUESTION 11 Which of the following is an index that displays the efficiency of the time utilized on the project? A. Schedule Performance Indicator (SPI) B. Budgeted cost of work performed (BCWP) C. Schedule variance (SV) D. Budgeted cost of work scheduled (BCWS) /Reference: QUESTION 12 A vendor has completed the project work you hired him to do. You discover an error in the solution the vendor has created after you have signed off on the project deliverables. What document should you reference to determine what the vendor will do about the error in the solution they've created for your organization? A. Contract B. Charter C. Project management plan D. Scope /Reference: QUESTION 13 You are a project manager in a matrix environment. You and another project manager are in conflict over a particular resource that you both need on your project. Who has the authority in this environment to determine where and how the resource will be utilized in the projects? A. The functional management of the organization B. The project manager whose project started first C. The project team resource D. The project manager with the most experience /Reference: QUESTION 14 Kelly is the project manager for a project in her organization. She needs to create a plan that will define how project team members will be brought onto and released from her project. What plan should Kelly create? A. Human resources management plan B. Schedule management plan

56 C. Project calendar D. Staffing management plan /Reference: QUESTION 15 Tom is the project manager for his organization and he has just completed the NHQ Project for a customer. The customer is happy with the project and has signed off on the project certificate of closure and the contract has been fulfilled. What should Tom do with the project files he and the project team generated at the customer's site? A. The project files should be destroyed. B. Tom should archive the project files C. The customer will archive the project files D. The customer will retain the project files. /Reference: QUESTION 16 Which of the following statements about Work Breakdown Structure (WBS) are true? Each correct answer represents a complete solution. Choose all that apply. A. It defines a project and groups the project's discrete work elements in a way that helps to organize and define the total work scope of the project. B. It cannot be revised and updated as needed by the project manager. C. It provides a framework for detailed cost estimating and control along with providing guidance for schedule development and control. D. It is an important project management tool. CD /Reference: QUESTION 17 Your project is running late and management has asked that you remove elements from the project scope that are not the core requirements. This removal of the project deliverables will allow your project to reach its predetermined deadline. What documents should you update to reflect this decision? A. Schedule baseline B. Scope baseline C. Quality management plan D. Schedule variance reports