ISO 9001:2008 Website: Certified Tender Notice No: DGVCL/SP/12060/ISO 9001:2015 Certi.

Transcription

1 DAKSHIN GUJARAT VIJ COMPANY LIMITED CIN U40102GJ2003SGC Regd. & Corporate Office: Urja Sadan, Nana Varachha Road, Kapodara Char Rasta, SURAT Telephone: (0261) /52, Fax: (0261) ISO 9001:2008 Website: Certified Tender Notice No: DGVCL/SP/12060/ISO 9001:2015 Certi. Sub: Tender for the work of Carrying out QMS, ISO 9001:2015 Certification, Single Certificate Audit for Sub Division, Division, Circle and Corporate Office of DGVCL, issuance of Certification and yearly surveillance audits for two years. Additional Chief Engineer (Proc.) invites web tender from bidders having GST registration for the work of carrying out QMS, ISO 9001:2015 Certification, single certificate Audit for SUB Division, Division, Circle and Corporate Office of DGVCL, issuance of Certification and yearly surveillance audits for three years. Tender Papers may be down loaded from Web site (for view & down load only). Tender fee may be paid along with submission of tender in EMD cover, for tender. All the relevant documents of tender to be submitted physically will be received only by Registered Post A.D. or Speed Post addressed to The Additional Chief Engineer (P), DAKSHIN GUJARAT VIJ COMPANY LTD., Urja Sadan Corporate Office, Nana Varachha Road, Kapodara, Surat NO COURIER SERVICE OR HAND DELIVERY will be allowed. Vendor Registration Certificate for the tendered item is not mandatory. Bidder has to quote 100% of tender quantity. BRIEF DETAILS REGARDING TENDER IS AS UNDER: Tender No. Tender Fees Payable (Non-Refundable) DGVCL/SP/12060/ISO 9001:2015 Certi. Rs (including 18%) Earnest Money Deposit Amount Rs. 4, Last Date of submission of physical tender and other relevant documents by Regd./ Speed Post at Corporate Office, Surat.. Scheduled date of physical opening of tender (EMD Cover, Tech. Documents) Tentative Date of Opening of Price Bids of tech. qualified bidders up to Hrs at Hrs at Hrs DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 1 / 18

2 Every bidder shall have to inform their GSTIN No. at the time of payment of applicable fees. TENDER FEE: 1. Tender fee (Non-refundable) plus GST as applicable notified in the tender should invariably be paid by way of Demand Draft/ Bankers Cheque; otherwise offer will be ignored out rightly. Indian Postal Orders (IPO s) & Cheques are not acceptable. Demand draft / Bankers cheque should be in the Name of Company, payable at DGVCL. 2. The tender fee plus GST is Non-refundable under normal circumstances. However, if purchaser company decides to scrap/cancel the tender, by one or another reason, in which bidders are not responsible for cancellation/scrap of tender, in such case tender fee may be refunded to bidder(s), at sole discretion of the purchaser company. EARNEST MONEY DEPOSIT (E.M.D.): E.M.D. at the rate of 1% of the value of the items offered is payable by Demand draft in favor of the Dakshin Gujarat Vij Company Ltd drawn on any scheduled / nationalized banks in Surat. Cheques are not acceptable. DD for payment of tender fee & EMD must be placed in the cover super scribing Tender fee & EMD along with requisite documents as mentioned in condition. (EMD and Tender Fee cover should be kept as separate enclosure & should be submitted with Technical Bid.) The physical tender document is to be submitted in two parts in single copy namely Technical bid & Commercial bid including all enclosures of the tender documents super scribing the respective covers accordingly along with the tender number. DD for payment of tender fee & EMD Demand Draft must be placed in the cover super scribing Tender fee & EMD of Tender No. DGVCL/SP/12060/ISO 9001:2015 Certi. along with requisite documents as mentioned in the condition. All the covers are to be put into one main tender cover and posted by RPAD/ Speed post to DGVCL; otherwise the offer is liable to be rejected out rightly without assigning any reason. If the EMD amount is more than Rs. 1 Lac, it should be paid either by Demand draft or Banker s Cheque or Bank Guarantee (in prescribed format given by DGVCL). Otherwise it should be paid in Cash (up to Rs. 10,000/- only) at the office address specified in the tender document or by Demand draft or Banker s Cheque only. (A) Bank Guarantees issued by following banks will be accepted as Performance Guarantee (PG) for Supply Period & Performance Guarantee (PG) for Warrantee Period/EMD on permanent. 1. All Nationalized Banks including the Public Sector Bank - IDBI Ltd. 2. Private sector banks - Axis Bank; ICICI Bank and HDFC Bank (B) Guarantees issued by following Banks will be accepted as SD for period up to March 31, The validity cut-off date in GR is with respect to date of issue of Bank Guarantees irrespective of date of termination of BG. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 2 / 18

3 1. Kotak Mahindra Bank 2. RBL (The Ratnakar Bank Ltd.) 3. IndusInd Bank 4. Karur Vysya Bank 5. DCB Bank 6. FEDERAL Bank 7. The Kalupur Commercial Co-operative Bank Ltd. 8. Rajkot Nagrik Sahakari Bank Ltd. 9. The Ahmedabad Mercantile Co-Operative Bank Ltd. 10. The Mehsana Urban Co-operative Bank Ltd. 11. Nutan Nagarik Sahakari Bank Ltd. 12. Dena Gujarat Gramin Bank Ltd. 13. Saurashtra Gramin Bank 14. Baroda Gujarat Gramin Bank 15. YES Bank BG issued by Banks other than above will not be accepted. Cheques are not acceptable. Corporate Guarantees not Allowed. [1] Tender fee & EMD cover: DD for payment of tender fee plus & EMD must be placed in the cover super scribing Tender fee plus GST & EMD of Tender No. DGVCL/SP/12060/ISO 9001:2015 Certi. along with requisite documents as mentioned in the EMD condition. (EMD and Tender Fee plus GST cover should be kept as separate enclosure & should be submitted with Technical Bid.) [2] Technical Bid Cover: Stamped / signed copy of this Tender inquiry, terms and conditions, any literature, other document, if bidder required to submit must be placed in the cover super scribing Technical Bid of Tender No. DGVCL/SP/12060/ISO 9001:2015 Certi.. Technical Bid should contain in sealed cover: 1. Accreditation Certificate of firm showing that it is accredited with NABCB under QCI for ISO 9001:2015 certification with the date of validity of the certificate. 2. Experience certificate of bidder for having carried out certification or recertification to ISO 9001:2015, QMS of any large scale company with a copy of the certificate. 3. Office Address of the Office in Gujarat. 4. List of 5 ISO 9001:2015 Lead Auditors stationed in Gujarat. Names, Address of the office they are attached to and copy of certificate of lead Auditor. 5. Documents in support of Turnover criteria ( Refer Qualifying Criteria no.1/5 of Note to Schedule-A ) 6. Duly signed & stamped Schedule A, Notes to Schedule A, Unpriced Schedule B, Schedule C & D, Annexure- II, III & IV. 7. GST registration certificate. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 3 / 18

4 [3] Price Bid Cover: The Price Bid must be submitted strictly as per Schedule B and shall be kept in this cover and to be sealed and to mention on the cover as Price bid of Tender No. DGVCL/SP/12060/ISO 9001:2015 Certi.. The time and date of opening of the Price Bid is tentative & any change shall be put up on website. The TECHNICAL and PRICE Bids shall contain adequate cross-reference wherever necessary to ensure clear and proper co-relation of the two bids without ambiguities whatsoever. All above cover should be placed in a single cover super scribing Tender for the work of Carrying out QMS, ISO 9001:2015 Certification and Tender No. DGVCL/SP/12060/ISO 9001:2015 Certi.. First the Tender fee plus GST & EMD cover will be opened & only if the documents towards payment of Tender fee plus GST & EMD are found in order as per tender requirements specified above, then only the technical bid will be opened which may please be noted. The price bid of the bidder who technically qualified will be opened. Any technical questions, information and clarifications that may be required pertaining to this enquiry should be referred to the ACE (P), DGVCL, Urja Sadan, Corporate Office, Nana Varachha Road, Kapodara, Surat. DGVCL reserves the right to reject any OR all tenders without assigning any reasons thereof. For and on Behalf of DGVCL Addl.Chief Engineer (P) DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 4 / 18

5 PART II SCHEDULE A 1 Tender no. DGVCL/SP/12060/ISO 9001:2015 Certi. 2 Description of Item As per Schedule -B 3 Tender Quantity As per Schedule -B 4 Cost of Tender Document (Non Refundable) Rs (including 18%) 5 Earnest Money Deposit Rs.4, Last Date of submission of physical tender and other relevant documents by Regd./ Speed Post at Corporate Office, Surat.. Scheduled date of physical and on line opening of tender (EMD Cover, Tech. Documents) Tentative Date of Opening of On line Price Bids of tech. qualified bidders up to Hrs at Hrs at Hrs Details of Tender Fee/Earnest Money Deposit paid by the Tenderer: 1 2 Demand Draft No. dated On Bank for Tender Fee (including Rs /- Demand Draft No. dated Drawn on Bank for EMD of Rs. 4, DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 5 / 18

6 NOTE TO SCHEDULE A Following important points pertaining to tender may be noted. OBJECTIVES: The Company viz. Dakshin Gujarat Vij Company Limited was incorporated on 15 th September, 2003 as a part of power sector reforms pursuant to the unbundling of erstwhile Gujarat Electricity Board (GEB) and it obtained the Certificate for Commencement of Business on 15 th October, The Company commenced its commercial operations from 1 st April, 2005 pursuant to notifications of the Government of Gujarat as an independent distribution licensee engaged in distribution and retail supply of electricity to southern parts of the State of Gujarat. The operational area of DGVCL consists of geographical area of approximately 23,307 Sq. Kms covering Seven full district by Surat Rural, Surat City, Valsad & Bharuch Circles, 19 Divisions and 133 Sub-Divisions serving 3512 villages with a consumer base of approximately Lacs. DGVCL distributes and supplies power to various categories of consumers through a net work of approximately 1559 feeders with 48,953 Ckms. of HT Lines, 49,500 Ckms. of LT Lines and 222 Sub Stations with 1,28,377 number of step-down transformers for feeding power to consumer-end. The DGVCL has its vision for customer satisfaction through service excellence. It has also set its mission to fulfill satisfaction of customers and stakeholders by providing a reliable supply of electricity, providing prompt and efficient customer services, undertaking business in an environmentally acceptable manner. The Main Objects to be pursued in terms of the Memorandum of Association of the Company are as under: 1 To undertake the electricity sub-transmission distribution and retail supply in the State of Gujarat or outside the State and for this purpose to plan, acquire, establish, construct, erect, lay, operate, run, manage, maintain, enlarge, alter, renovate, modernize, work and use a power system network in all its aspects and high voltage (HV), medium voltage (MV) and low voltage (LV) lines and associated sub-stations, including distribution centers, cables, wires, accumulators, plants, motors, meters, apparatus, computers and materials connected with transmission, distribution, supply of electrical energy, communication and telemetering equipment, to undertake for and on behalf of others the erection, operation, maintenance, management of high voltage, medium voltage and low voltage lines and associated sub-stations, equipment, apparatus, cables and wires. 2 To carry on the business of purchasing, selling, importing, exporting, wheeling, trading of electrical energy, including formulation of tariff, billing and collection thereof; to execute Power Purchase Agreements with the Bulk supplies, generating companies, Central and State generating stations, regional Electricity Board/neighboring States/utilities and other entities; to execute agreements for sale DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 6 / 18

7 of power to other distribution companies and other persons and to coordinate, aid and advise on the activities of other companies and concerns, including subsidiaries, associates and affiliates, engaged in generation, transmission, distribution, supply and wheeling of electrical energy. 3 To study, investigate, collect information and data, review operations, plan, research, design and prepare project reports, diagnose operational difficulties and weaknesses and advise on the remedial measures to improve and modernize existing sub-transmission and supply lines and sub-stations; to forecast load and plan generation and transmission in consultation with transmission company(ies) and generating stations/ companies; and to tender and finalize contracts for purchase of electrical energy from new generating plants. DGVCL implemented Quality Management System since beginning of its operations and got its QMS, ISO 9001 certified in the year Since then DGVCL has completed three cycles of ISO 9001 certification. In the third cycle of QMS certification DGVCL is ISO 9001:2008 certified up to 3 rd August, 2017 and as ISO 9001 has gone under major revision 2015, DGVCL is intending to migrate to ISO 9001:2015 in the 4th Cycle of certification of QMS. DGVCL has its own team of Internal Auditors, trained to audit the QMS in conformity with ISO 9001:2015. DGVCL has a single certificate for all locations (Corporate Office, Circle Offices, Division Offices and Sub Division Offices). The company presently intends to invite tenders for the work of Carrying out QMS, ISO 9001:2015 Certification, Single Certificate Audit for Sub Division, Division, Circle and Corporate Office of DGVCL for the scope, Electricity supply service in South Gujarat region on desirable, feasible and viable terms and conditions, meeting applicable statutory and regulatory requirements, issuance of Certification and yearly surveillance audits for two years for Single Certificate for all the 157 locations (1 No of Corporate Office, 4 Nos of Circle Offices, 19 Nos of Division Offices and 133 Nos of Sub Division Offices) as indicated in Annexure-II. The list of all 157 locations with postal address of all locations and approximate employees at each location is enclosed as Annexure-II. It may be noted that the term of the contract period shall be initially for a period of (3) Three years only and the same can be extended for a further period of Three Years on satisfactory completion / performance of work at the discretion of DGVCL without any additional cost to DGVCL. 1) Qualifying Requirement of the Bidder: 1. The auditing agency shall be a firm accredited with NABCB under QCI as per the requirements of ISO 9001:2015. This shall be supported by the documentary evidence in the form of accreditation certificate with date of validity. 2. The auditing agency shall have experience of carrying out certification / recertification audits under ISO 9001:2015 of any large scale company. Documentary evidence shall be provided in this regards. 3. The agency should have an office in Gujarat, the address of the same has to be provided. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 7 / 18

8 4. The agency shall have at least 5 lead auditors for ISO 9001:2015 stationed in Gujarat so that complete audit of sample locations is completed in time bound schedule. 5. The Annual Turnover / Income of the firm should not be less than Rs. 02 Crores (Rupees Two Crores) in any one of the last three financial years i.e. F.Y , and The balance sheet and Profit & Loss a/c for the same has to be attached with the tender duly certified by Chartered Accountant. The bidder should not be black-listed / ceased by any company or subsidiary company of GUVNL or any PSU. Undertaking to this effect is required to be attached with the Technical Bid as per ANNEXURE-III of tender. i) The offer of the Bidders not satisfying any of the above criteria are likely to be rejected. The Bidder should posses the entire qualifying requirement mentioned above. The Bidder shall not be allowed to form consortium to meet the qualifying requirement. ii) Apart from above condition, bidder has to fulfill all the conditions mentioned in Schedule C & D and at any page of tender. 2) SCOPE OF WORK: The Scope of work will include following: 2.1 Certification audit in conformity to ISO 9001:2015 at the auditee s premises in order to verify conformance between the system as documented and implemented. 2.2 Issue of the certificate of conformity for ISO 9001:2015, including Registration; On certification, certificate of conformity bearing certificate number and the accreditation mark of the applicable accreditation authority, and duly signed shall be issued upon acceptance of the system documentation and when audit results prove that the implementation of the system is in accordance with the applicable standards and that nonconformities are cleared to the satisfaction of the auditor. The certificate shall be given with validity period of three years, subject to the continued fulfillment of certification conditions. 2.3 Two Yearly periodic surveillance audits for retention of certificate of conformity to ISO 9001:2015 for DGVCL Corporate office and other locations: The auditor shall perform yearly periodical surveillance audits of the certified management system according to the periodic audit plan in order to ensure that the system and its implementation are being maintained. The periodic audits shall be performed annually. The minimum number of man days for each periodic audit shall be minimum required for certification to be retained and number of locations and man days should be mentioned. 2.4 Total staff strength at DGVCL Corporate and other sites ( Corporate Office-1, Circle Offices-4, Division Offices-19 and Sub Division office-133; total 157 locations) is approx 7698 (Seven thousand six hundred and ninety eight only). 2.5 The auditor shall act as an independent facilitator and audit in reference to ISO 9001:2015 standards. The auditor has to visit DGVCL Corporate Office and other offices as per requirement of certification and carry out detailed Re- DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 8 / 18

9 Certification audit / Periodic audit of operations, premises and related documents and its conformance with the standard requirements. 2.6 Corrective action follow-up audit : Follow-up visits, if required, in order to follow-up corrective action, if major nonconformities are reported during Initial or Periodic Surveillance audits requiring additional visit. The auditor may follow-up for the nonconformities identified during the audit, if any, and proposed corrective / preventive actions or both. Depending upon the nature and degree of the nonconformities, a time scale will be specified by DGVCL Corporate office for implementation of the corrective actions, if not immediate. The auditee shall be requested to confirm and document that the agreed corrective actions have been fully implemented. Then the follow-up audit may be carried out to verify the implementation or verification may be carried out in sub sequent audits. 2.7 Prior to the commencement of audits, the auditor shall provide the time schedule and assessment plan, including the dates and departments for the execution of the audit and the same shall be finalized and mutually agreed with the SE (IT), DGVCL Corporate office. 2.8 In case of any change in the schedule, either by DGVCL or by the auditor, the revised schedule shall be mutually agreed and the auditor shall execute the work as per the agreed schedule and assessment plan. 2.9 The certificate of conformity with its appendices (on re-certification) shall contain the following information: Certificate number with accreditation details, Name, location of the DGVCL covered under certification, Applicable standards, Product or service range to be covered by certification, Period of validity, Conditions of certification, Conditions and regulations for the use of the certificate / certificate marks On completion of the audits, the auditor shall submit the report of audit with summary of assessment and shall categorize all the non-conformities and shall report any observations, noteworthy efforts and improvement opportunities found during the audit The auditor is expected to provide the guidance, if required The definitions of the audit findings shall be as under : 1. Major or Category ONE Non-conformity : A total lapse of an applicable requirement of the above standards, as it has not been documented and considered critical to the operation of the management system, OR, A total lapse of a requirement of own system / the standard, although having been correctly interpreted and documented, as it has not been implemented and considered critical to the operation of the management system, OR, an accumulation of category TWO nonconformities within a requirement of own system / standard. 2. Minor or Category TWO Non-conformity : A minor lapse in either discipline or control, of a requirement of own system / standard. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 9 / 18

10 3. Observation : A statement of concern by the auditor, which does not allow itself to be recorded as non-conformity, but which should be investigated. It is possible that a non-conformity may arise if observation is not fully investigated. 4. Noteworthy effort : A statement made by an auditor based on his experience and knowledge, and understanding that the organization obtained results better than average. 5. An Opportunity for improvement : A statement made by an auditor based on his experience and knowledge, and understanding that there is room for improvement on effectiveness and / or efficiency Publication : The DGVCL holding the certificate of conformity shall publish the certificate of conformity with the logo of the auditing agency / accreditation authority or by means of complete copy of the actual certificate, after conformation from the auditor Suspension or Cancellation of Certificate : The certificate may be suspended if the requested corrective actions are not performed within agreed time limits. On fulfillment / completion of corrective actions, the suspension shall be removed by notifying the certificate holder that the certificate has been reinstated. The certificate may be cancelled if the certificate holder does not wish to prolong the agreement. The auditor shall withdraw / cancel the certificate by informing the certificate holder in writing This audit must add value for money spent on it The SE (IT) DGVCL Corporate office will be the coordinator for the above audit If work is found unsatisfactory during the currency of the contract, the auditor shall promptly mobilize additional personnel for ensuring proper progress and timely completion of the Audit and post verification under the contract at no extra cost to DGVCL The auditing agency has to observe General Safety rules / Norms. The quantity mentioned in Schedule B is approximate. The payment will be made as per the actual work carried out. 3) TERMS AND CONDITION: The tenderers should thoroughly read all the following clauses before submitting their tender. The original copy of the Tender documents including Schedule A, Notes to Schedule A, Unpriced Schedule B, Schedule C, Schedule D, Annexure-II, III, IV & V duly signed, stamped with company s seal must be submitted along with the bid. i) PRICE EVALUATION: ii) No price preference shall be given on any account. All tenders will be evaluated on firm price end cost basis i.e. Exclusive of all taxes including GST, unless otherwise DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 10 / 18

11 mentioned in the tender documents. The tenderers however will have to give the detailed break-up of the end cost. If DGVCL feels that there is lack of serious competition or any other reasons, DGVCL may negotiate with the L-1 bidder or reinvite the tender. DGVCL s decision shall be final and binding on all the tenderers. iii) iv) IMPORTANT :- The technical bid should be submitted alongwith separate EMD + tender fees plus GST cover in the respective envelopes and super-scribed accordingly (Duly sealed) so as to reach this office not later than 17:30 hrs on due Date as specified in the tender notice through RPAD/Speed post only. Tenders sent through courier / submitted in person / by etc. shall not be accepted and are liable to be rejected outrightly. Please note, that any bid, technical bid and Telegraphic or short offers / bids received after the due date and time will not be accepted and the offer will be ignored out rightly. NO LATE TENDER / DELAYED TENDER SHALL BE CONSIDERED. 4) VALIDITY OF THE OFFERS: The offer will have to be kept valid for a period of 120 days from the date of opening of technical bids. In case finalization of the tender is likely to be delayed, the tenderer will be asked to extend the same without change in the prices or any terms and condition of the offer. If any change is made during the original or extended validity period, the offer will be liable for outright rejection without entering in to further correspondence in this regard and no reference will also be made. 5) MANPOWER : i) All manpower deployed by the bidder should be suitably qualified and trained for the job intended to be performed by them. ii) The deputed manpower should be extremely polite with consumers and should be able to address consumer grievances about bills issued. 6) PRICES: Prices quoted should be FIRM and on F.O.R. Destination basis (i.e. any of the stores of COMPANY in Gujarat). However, the Tendered should indicate in the Schedule B (i.e. Price Bid), the break-up of Total Unit F.O.R. Destination Price and Total Unit End Cost with GST and Cess as applicable stating the Unit Ex-works price, freight, packing & forwarding charges, Insurance Charges, GST and Cess as applicable separately in price bid, which is a must.. If the Supplier/Contractor has opted for the Composition scheme of GST, the same must be clearly specified with valid Declaration & Certificate from Department. In the event of withdrawal/cessation of the Supplier from Composition scheme during the tenure of the contract, the rate (i.e. price) mentioned in the price bid shall be final and any additional GST will have to be borne by the tenderer himself. In no case DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 11 / 18

12 additional amount towards GST or otherwise will be paid / reimbursed to supplier/contractor. Further Statutory Variation clause will not be applicable in case of Supplier / Contractor has opted for Composition Scheme under GST. Also, please mention separate applicable HSN / SAC Code and rate of GST and Cess as applicable for each item of Goods/Service. If not specifically mentioned then COMPANY will have the option to take the prices as exclusive of taxes and duties at maximum higher slab rates for the evaluation of the tenders. The Tenderer should invariably indicate the total unit end cost price considering all their costs / calculations in the Price bid itself for each item and all sub-items if any. This is a must. Cost components hidden / furnished elsewhere will not be considered and will be ignored out rightly. Every bidder shall inform their GSTIN No. of the registered place(s) wherefrom the bidder intends to supply the goods / services,meaning thereby the bidder has to supply the goods / services from the relevant declared / registered place of supply only. 7) Goods and Service Tax (GST): The F.O.R. Destination prices are excluding GST and Cess as applicable which will be paid extra on a given taxable goods and/or services within the original contractual delivery period. The amount and% of GST and Cess as applicable should clearly be indicated separately. (GST/Cess means all applicable Tax/Cess under GST Laws. GST Laws means IGST Act, GST(Compensation to the State for Loss of Revenue) Act, CGST Act, UTGST Act and SGSCT Act, 2017and all related ancilliary legislations). You shall have to submit a C.A Certificate& duly authorized Signatory of successful bidder, certifying that you have not claimed Refund of any applicable GST and Cess, charged to COMPANY or shall not claim any such Refund, on a future date, from the concerned Authorities and if, any Refund, in respect of such GST and Cess, is claimed by you, it will be immediately passed on to the COMPANY, without COMPANY making any specific Claim, for the same, either from the Department or from you. The offers having price INCLUSIVE OF GST and Cess is likely to be rejected if the rate of GST and Cess is not mentioned clearly unless the bidder has opted for Composition Scheme under GST Act, which should be clearly indicated in the price bid. COMPANY may at its discretion consider such offer with presumption of highest applicable rate of VAT/GST/Cess prevailing when the price quoted is inclusive of GST and Cess. If the Supplier/Contractor has opted for the Composition scheme of GST, the same must be clearly specified with valid Declaration & Certificate from Department. In the DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 12 / 18

13 event of withdrawal/cessation of the Supplier from Composition scheme during the tenure of the contract, the rate mentioned in the price bid shall be final and any additional GST will have to be borne by the tendered. In no case additional amount towards tax or otherwise will be paid / reimbursed to supplier/contractor. Further Statutory Variation clause will not be applicable in case of Supplier / Contractor has opted for Composition Scheme under GST. Supplier/Contractor should charge GST in Invoice at the rate as agreed to / mentioned in acceptance of tender only and any deviation in the same shall not be accepted. Further, any additional liability of GST (later on due to wrong mentioning of GST rate, mis-interpretation of HSN/SAC Code, etc.) over and above as charged in the invoice shall be borne by the Supplier/Contractor. However, any refund received by the supplier / contractor on account of GST charged from the company; such refund shall have to be passed on to the company, along with interest if any. Such refund along with interest needs to be passed on suo-moto by the supplier / contractor. Further, the Company has a right to recover the amount of GST along with penal interest at the rate of 15% per annum if GST charged is not paid / short paid to the government or fail to upload the details or uploads inaccurate particulars on GSTIN portal by the Supplier / Contractor within the stipulated time limit. In case, Govt. revises the rate of GST rate / Code during the tenure of the contract, the provision of GUVNL s statutory variation clause shall apply. INPUT TAX CREDIT BENEFIT In the event of any statutory increase in the rate of Input Tax Credit and / or due to inclusion of any other additional item of their inputs / input services under the ambit of the Input Tax Credit provisions under the GST Act, subsequent to the date of submission of the offer, the same should be passed on to COMPANY and you should inform such changes to COMPANY from time to time 08) SECURITY DEPOSIT: (a) Within 15 days of receipt of LOI/LOA from the DGVCL, the successful bidder, to whom the work is awarded, shall be required to furnish a security deposit for an amount equal to 10% (Five percent) of the total contract price towards successful performance of the contract in accordance with the terms and conditions specified therein. The amount will be paid in DD payable at Surat or bank guarantee. The bank guarantee shall be valid up to 45 days after the completion of the entire contract work. The work order will be issued only after receipt of performance Guarantee (SD). (b) The performance guarantee will be returned to the bidder without any interest after 45 days of the completion of contract period. (c) Bank Guarantee issued by following banks will be accepted as Security Deposit. Bank Guarantees shall be valid up to 45 days after the completion of the entire contract work. (C) Bank Guarantees issued by following banks will be accepted as Performance Guarantee (PG) for Supply Period & Performance Guarantee (PG) for Warrantee Period/EMD on permanent. 1. All Nationalized Banks including the Public Sector Bank - IDBI Ltd. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 13 / 18

14 2. Private sector banks - Axis Bank; ICICI Bank and HDFC Bank (B) Guarantees issued by following Banks will be accepted as SD for period up to March 31, The validity cut-off date in GR is with respect to date of issue of Bank Guarantees irrespective of date of termination of BG. 1. Kotak Mahindra Bank 2. RBL (The Ratnakar Bank Ltd.) 3. IndusInd Bank 4. Karur Vysya Bank 5. DCB Bank 6. FEDERAL Bank 7. The Kalupur Commercial Co-operative Bank Ltd. 8. Rajkot Nagrik Sahakari Bank Ltd. 9. The Ahmedabad Mercantile Co-Operative Bank Ltd. 10. The Mehsana Urban Co-operative Bank Ltd. 11. Nutan Nagarik Sahakari Bank Ltd. 12. Dena Gujarat Gramin Bank Ltd. 13. Saurashtra Gramin Bank 14. Baroda Gujarat Gramin Bank 15. YES Bank BG issued by Banks other than above will not be accepted. Note: Above given list of banks will be altered as per GR No issued by Finance Dept., GOG for year ) PAYMENT TERMS: All payments for the aforesaid assignment shall be made to the agency in Indian Rupees and on submission of invoices in quadruplicate and on satisfactory completion of related activity after 30 days from receipt of the Invoice. The payment shall be made for the actual work done only. 10) PENALTY: DGVCL will have a right to terminate the services of the bidder without assigning any reason if work is not found satisfactory prima-facie and in same would be binding on the agency. Penalty will be ½ (half) % per week or part of week subject to maximum 10% of order value. 11) POST TENDER CORRESPONDENCE/ENQUIRIES: Any correspondence or enquiry subsequent to opening of technical and commercial bids is not desirable. If the same is indulged into, it will be considered for disqualifying the tender. The tenderer will be required to abstain from pursuing / canvassing the matter, directly or indirectly with any officer of DGVCL, as otherwise the same would also amount to disqualification of the tender. 12) CONTRACT PERIOD: DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 14 / 18

15 The term shall be initially be for a period of (3) Three years and can be extended for further period of another 3 years on satisfactory completion / performance of work at the sole discretion of DGVCL. However, DGVCL also reserves the right to cancel the contract by giving one month notice. 13) COMPLIANCE OF LAW: The successful bidder will certify that he has complied with provision of industrial & labour Laws including PF Act; ESI Act etc. as may be applicable and submit the relevant documents while submitting monthly bills to the sub-division. The special terms and conditions as per Schedule C and General terms and conditions of contract as per Schedule D needs to be complied by the agency. 14) FORCE MAJEURE: Force Majeure means any circumstances beyond the control including: (a) War and other hostilities, (whether war be declared or not), invasion, act of foreign enemies, mobilization, requisition or embargo. (b) Ionizing radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive nuclear assembly or nuclear components thereof. (c) Rebellion, revolution, insurrection, military or usurped power and civil war; (d) Riot, commotion or disorder, except where solely restricted to employees of the bidder. (e) Neither party shall be considered to be in default nor in breach of his obligation under the contract to the extent was that performance of such obligations prevented by any circumstances of force Majeure that arise after the date of the notification of award. (f) If either party considers that any circumstances of force Majeure have occurred which may affect performance of his obligations he shall promptly notify the other party. (g) Upon the occurrence of any circumstances of force Majeure the bidder shall endeavor to continue to perform his obligations under the contract so far as reasonably practicable. The bidder shall notify the Engineer-In-Charge of the steps he proposes to take including any reasonable alternative means for performance, which is not prevented by force Majeure. The bidder shall not take any such steps unless directed so to do by the Engineer-In-Charge. (h) If circumstances of force Majeure have occurred and shall continue for a period of 180 days, notwithstanding, the bidder may be reason thereof, having granted an extension of time for completion of the works, either party shall be entitled to serve upon the other, 30 days notice to terminate the contract. If at the expiry of the period of 30 days force Majeure shall still continue, the contract shall terminate. 15) EVENT OF DEFAULT & CONSEQUENCES : (a) If the bidder is not executing the works in accordance with the contract or is neglecting to perform his obligations, there under, as seriously, to affect the program for carrying out of the works, the Engineer-In-Charge may give notice to the bidder requiring him to make good such failure or neglect. (b) If the bidder : DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 15 / 18

16 (i) Has failed to comply within a reasonable time. (ii) Assigns the contract or subcontracts the whole of the works without the Engineer-In-Charge s written consent, or (iii) Becomes bankrupt insolvent, has a receiving order made against him or compounds with his creditors, or carries on business under a receiver, trustee or manager for the benefit of his creditors or goes into liquidation. (c) The employer shall, as soon as possible after such termination, certify the Value of the works and all sum then due to bidder as at the date of termination. (d) The Engineer-in-Charge shall not be liable to make any further payment to the bidder until the works have been completed. When the works are so completed, the employer shall be entitled to recover from the bidder extra cost, if any, of completing the work allowing for any sum due to the bidder. If there is no such extra cost, the Engineer-In-Charge shall pay any balance due to the bidder. (e) The bidder s liabilities shall immediately cease when the employer expels him from the site without prejudice to any liabilities there under that may have already accrued. (f) If the bidder is not able to complete the work order / part of the work order for any reason and the work order is forced to be closed prematurely by the Engineer-in-charge, the bidder shall be put in to No deal with DGVCL for period of minimum two years from the date of order of no deal. 16) SETTLEMENT OF DISPUTES: (a) Any disputes or differences arising out of or in connection with the contract shall, to the extent possible, settled amicably between the parties. (b) If any dispute or difference of any kind whatsoever shall arise between the DGVCL and the bidder during the performance of the works whether during the progress for the work or after its completion or whether before or after the termination, abandonment or breach of the contract, it shall, in the first place, be referred to and settled by the empowered officer to be appointed by the DGVCL, who within a period of Thirty (30) days after being requested by either party to do so, shall give written notice of his decision to the DGVCL and the bidder. (c) Unless as hereinafter provided, such decision in respect of any matter so referred shall be final and binding upon the parties until the completion of the works and shall forthwith be given effect to by the bidder who shall proceed with the works with all due diligence, whether he or the Engineer-In-charge required arbitration as hereinafter provided or not. (d) If after the Empowered officer has given written notice of his decision to the parties, and no claim to arbitration has been communicated to him by either party within thirty (30) days from the receipt of such notice, the said decision shall become final and binding on the parties. DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 16 / 18

17 (e) In the event of the Empowered officer failing to notify his decision as aforesaid within thirty (30) days after being requested aforesaid, or in the event of either the owner or the bidder being dissatisfied with any such decision, or within thirty (30) days after the expiry of the first mentioned period of Thirty (30) days, as the case may be, either party may require that the matter in dispute be referred to arbitration as hereinafter provided. (f) JURISDICTION: All above conditions are subject to Surat jurisdiction. 17) INSURANCE: The bidder shall insure against liability to third parties for any death or personal injury and loss of or damage to any physical property including the property of the DGVCL other than the works arising out of the performance of the contract and occurring before the issue of the last defect liability certificate. Such insurance shall be taken before the bidder begins any work on the site. DGVCL is not at all responsible for any type of claim of the bidder or by his employees etc. 18) ARBITRATION All matters, question, disputes, differences and / or claims arising out of and / or concerning and / or in connection and / or in consequences or relating to this contract whether or not obligation of either of both parties under this contract be subsisting at the time of such dispute and whether or not this contract has been terminated or purported to be terminated or completed, shall be referred to the Arbitrator nominated by the Managing Director of the Company which will be binding on the agency. The award of the arbitrator shall be final. 19) AGREEMENT: As per company s rule an agreement on stamp paper of appropriate value is to be done in the prescribed form as per ANNEXURE-I within 15 days from the receipt of the LOA/LOI. The conditions, specifications, price-schedule and contract work booklet are to be signed by the bidder. The agreement will be done at concerned circle offices. 20) DETAILS OF LOCATIONS, CORPORATE OFFICE, CIRCLES, DIVISIONS AND SUB-DIVISIONS : The details of audit locations along with approximate number of employees are indicated in statement attached as ANNEXURE-II & the Price Bid format is indicated in Schedule-B. Addl. Chief Engineer (Proc.) DGVCL Corporate office, Surat DGVCL/SP/12060/ISO 9001:2015 Certi. / tender doc. 17 / 18

18 SCHEDULE-B PRICE-BID FOR 3 Year Cycle of External Audit and Certification of QMS implemented at DGVCL in conformity with ISO 9001:2015. Sr. No. Description HSN/SAC code of the material/ service Unit End Cost without GST in Rs. GST per unit in Rs. 1. Cost of registration & issuance of Single ANAB/UKAS/NABCB Accredited Certificate of Approval for all location (157 Locations) 2. Cost of Certification Audit inclusive of all necessary pre-audits. 3. Cost of first surveillance audits, 12 Months after recertification. 4. Cost of first surveillance audits, 24 Months after recertification. Total certification charges for 3 Years period. Unit End cost with GST in Rs. Note: 1) The evaluation of the offer/s (i.e. prices) shall be carried out on total end cost with GST basis of all items only. It is mandatory for Bidders to quote for all the items as mentioned in Schedule-B. REMARKS: 1). I/We agree to provide service as noted above at the rates herein tendered by me/us subjected to the condition of tender and provide the service as per tender inquiry which I/We have carefully read and which I/We thoroughly understood and to which I/We agree. 2). I/We here by agree to keep this offer open for 120 days after the date of opening of technical bids of the tender and shall be bound by Communication of acceptance dispatch within the prescribed time. PLACE: DATE: SIGNATURE OF TENDERER & ROUND SEAL DGVCL/SP/12060/ISO 9001:2015 Certi./tender doc. 18/18