Schwab RT. Preview of New Website for Sponsors & Advisors. September 29, 2015

Transcription

1 Schwab RT Preview of New Website for Sponsors & Advisors September 29, 2015

2 Speakers Ben Lee Cathy Whisonant 1

3 Next Generation Team Team Member Lisa Adams James Chaffee Daryl Peddle Betty Warner Matt Klepeis Brandon Young Doug Walker James Sartelle Chuck Strunk Role Managing Director Technical Director Sr. Manager QA Engineer Sr. Developer Sr. Developer Developer Developer Scrum Master 2

4 Agenda New Features and Benefits Customization Transition and Implementation Resources and Upcoming Events Questions 3

5 New Features and Benefits 4

6 Login Page for Sponsors and Advisors Pages not finalized, still under construction 5

7 Login Page - Details Single, simplified URL used for Sponsors and Advisors Legacy site is not impacted by the new site URL System determines whether user is a sponsor or advisor based on existing user setup in Admin Tool Security Note: Users with both Plan Sponsor and Financial Advisor roles will be considered a Financial Advisor Recommend reviewing user setup to determine if that will cause issue for users Solution: Provide a separate Plan Sponsor login 6

8 Financial Advisor Dashboard Pages not finalized, still under construction 7

9 Plan Sponsor Dashboard Pages not finalized, still under construction 8

10 Home Page Details Advisor Focus is on assets in the plans associated with the advisor Top Plans chart allows advisor to graphically monitor which plans heavily impact AUM Sponsor Focus is on tasks and what needs the sponsor s attention Easy access to SchARP Payroll and Loan Dashboards via Single Sign-On from task items and buttons Note: User setup for Payroll and Loans (roles and monitoring options) are used to determine if tasks and buttons display 9

11 Change Account/ Information Cathy Advisor No longer need to search for account details; they are now easily accessible from Profile link at top of page Provides one location to display and edit password, , and account information Pages not finalized, still under construction 10

12 My Plans Plans that have Live status in RK which are associated with user via existing user setup in Admin Tool are displayed Note: Demo, Inquiry and Inactive plans will not display Plan Short Name and Title 1, instead of Plan ID, are used throughout website so user can identify plans Focus on plan assets (AUM, Money In and Money Out) Pages not finalized, still under construction 11

13 Plan Details Focus on Specific Plan Assets (AUM, Money In, Money Out) comparison from Previous to Current Year Participant Count comparisons available to show the rate of participants contributions to the plan Easy access to dailyvest plananalytics plananalytics Pages not finalized, still under construction 12

14 Investment Holdings (Replaces Investment Demographics Report) Pages not finalized, still under construction 13

15 Investment Performance Pages not finalized, still under construction 14

16 Investment Holdings and Performance Consistently display name, ticker, CUSIP, category, and class when investment information is shown Information is across all plans, with the ability to view by a specific plan For Investment Holdings, information is at an investment level so balances within IPMs are included 15

17 Participant Access / Unlock Search by: - SSN - Last Name - One Plan - All Plans Participant Details page available by clicking on participant name Pages not finalized, still under construction 16

18 Participant Detail Unlock and Single Sign-On located on same page Ability to review how participant is contributing to the plan in comparison to previous year If using K4 Plan Goals, Retirement Readiness information is shown Key portfolio information is readily available if participant has elected into a portfolio Pages not finalized, still under construction 17

19 Report Center Includes all reports published to the user, whether report is published by RKPR or by user Reports listed under same category Each report combination displayed no longer need to hunt for desired report Note: Published reports that have the same mask, document description & category description are grouped to appear as the same report collection Pages not finalized, still under construction 18

20 Report Center Details Ability to Archive Reports! Archived reports are not displayed by default but have option to view them via page Ability to flag report as Important, Favorite or Unread Counts display on Homepage for easy access Pages not finalized, still under construction 19

21 Reports I ve Requested Three step Wizard approach to request a report Step 1 - Reports Breadcrumbs show how many steps to request a report Note: Select single report to request for publishing Crystal Report listing is limited to the reports that the RKPR has made available to Sponsor or Advisors in Admin Tool Pages not finalized, still under construction 20

22 Reports I ve Requested - Continued Step 2 - Parameters Parameters available to selected Report Common parameters display consistently for reports Plan Selection based on user access Step 3 Submit Report Acknowledgement that the report has been queued for generation May request another report or return to Report Center Home Pages not finalized, still under construction 21

23 Participant Activity Three step Wizard approach to request results Step 1 Reports Breadcrumbs show how many steps to request results Note: List is limited to the reports that the RKPR has made available to each individual Sponsor or Advisors via Admin Tool Pages not finalized, still under construction 22

24 Participant Activity - Continued Step 2 Parameters Parameters available for selected report Common parameters display consistently for reports Step 3 Submit Pages not finalized, still under construction 23

25 Participant Activity - Continued Results displays conveniently in grid so that user can take advantage of grid features Pages not finalized, still under construction 24

26 Grid Features Grids have numerous features to provide the user the most flexibility and research power to mine data Filtering Hide Columns Sort on any column Export to PDF or EXCEL, which includes only the data shown in the grid, with exception of the Hide column Pages not finalized, still under construction 25

27 Online Help Resources for Sponsors/Advisors How-to Video Library User Guide Pages not finalized, still under construction 26

28 Customization 27

29 Administration Administration available on new website Skin Manager Navigation Manager Note: Users with access to Schwab RT Admin system will have access to Administration Pages not finalized, still under construction 28

30 DAY 1 Skin and Navigation Skins, Content and Menus from Legacy site will not transfer over RKPR will need to create Skins in Administration section of new site and assign to users via Admin Tool RKPR will need to create single navigation bar to use as a default for sponsors and another for advisors 29

31 Skin Manager Logo and branding associated with Skin Elements grouped together to make color assignments easier and less cluttered Advanced CSS customization option is available Pages not finalized, still under construction 30

32 Navigation Manager Drag and-drop menu layout for easy menu modifications Standard webpages [i.e. Internal pages] easily identified External webpages [i.e. external content] are accepted Pages not finalized, still under construction 31

33 Transition and Implementation 32

34 Transition All Users November 2015 New site runs in parallel with legacy site Single Sign-On between SRT applications still navigates to legacy site Link on participant login Link from SchARP URLs in s Notify Sponsors and Advisors to manually launch new site Implementation User Choice Target January 2016 Clients elect to use new site exclusively Single Sign-On between SRT applications navigates to new site Link on participant login Link from SchARP URLs in s Legacy URL site bookmarks will redirect to new URL site Implementation All Users Target Summer 2016 All clients turned on to use the new site exclusively Support available only on the new site, except for Call Center inquiries which resides only on the legacy site 33

35 What s Coming in 2016? Ben Lee 34

36 Helping Advisors Research & Manage Investments Benefits: Shows a summary of data for all investments Drill down to all plans that hold that investment and all participants in that plan For illustration purposes only 35

37 Helping Advisors Research & Manage Investments Benefits: Shows all Investment Models, with ability to edit allocation % Drill into all plans that use that model, with current data on performance, participants, and status Queue up models for rebalancing Calculate market data values at the model level: Performance rates over various time periods Operating expenses Portfolio turnover For illustration purposes only 36

38 Helping Plan Sponsors Monitor & Evaluate Plan Success Benefits: Highlights usage of key plan features For illustration purposes only 37

39 Helping Plan Sponsors Monitor & Evaluate Plan Success Benefits: Graphical displays of plan success factors, performance, and activity provide deeper understanding of plan health Ability to drill-down for more detailed graphics for each category For illustration purposes only 38

40 Resources and Upcoming Events Ben Lee 39

41 Upcoming Webcast - November 4, 2015 Live demonstration of the new Plan Sponsor & Advisor Web Experiences 40

42 Upcoming Webcast - November 5, 2015 AD&D Payroll Participant Refresh Gadgets 41

43 Resources to Help You schwabrt.com Resource Center Preview of New Website for Sponsors and Advisors (September 29, 2015) Presentation Recording Supplemental Documentation Materials will be available after Friday, October 2,

44 Questions? 43

45 Thank you The Charles Schwab Corporation provides services to retirement plans and participants through its separate but affiliated subsidiaries: Charles Schwab & Co., Inc., Charles Schwab Bank, Schwab Retirement Plan Services, Inc., Schwab Retirement Plan Services Company and Schwab Retirement Technologies, Inc. (Schwab RT). Schwab RT is engaged in developing and licensing proprietary retirement plan recordkeeping systems to independent Third Party Administrators. Trust, Custody and Deposit products and services are provided by Charles Schwab Bank. SunGard is not affiliated with nor employed by Schwab Retirement Technologies nor its affiliates. Schwab RT does not supervise third party firms and takes no responsibility to monitor the services they provide to you Schwab Retirement Technologies, Inc. All rights reserved.