Your Welcome Guide to You First Banking

Transcription

1 Your Welcome Guide to You First Banking personal banking business banking electronic banking wealth management

2 A Letter of Welcome Dear Valued Customer: Welcome to Peoples Bank! On Wednesday, July 1, 2015, we successfully completed the acquisition by merger of Liberty Savings Bank. Peoples Bank is now your financial institution, and our goal is to ensure that you experience a smooth transition. On Saturday, September 12, 2015, the Liberty offices of Whiting, Winfield and Schererville will temporarily close for the day as we integrate our systems and transfer your Liberty accounts to comparable accounts at Peoples Bank. The information in this booklet and enclosed Disclosure Packet will introduce you to the features and benefits of your new Peoples Bank accounts. Beginning Monday, September 14, 2015, you will have access to many products and services that were not available to you at Liberty. As a reminder, due to the proximity of Liberty s Schererville office to Peoples Schererville office, the Liberty location will close permanently on Friday, September 18, Accounts currently held at this office will transfer automatically to the Peoples Schererville Banking Center, located at 141 W. Lincoln Highway. We ve made it our business, as your community bank and financial partner, to deliver a valuable banking experience to you. That s why we offer a dynamic menu of electronic banking services so that you can do your banking where and when you want, as well as a wide range of traditional personal, business and wealth management products to help you achieve your financial goals. We invite you to explore what we have to offer not only in this booklet, but also on our website at ibankpeoples.com. Of course, we are always ready to discuss with you in person how we can assist you in reaching your financial goals. Let us assure you that we value our relationship with you, and we hope that you enjoy your experience at Peoples. If you have any questions regarding your accounts or financial needs, don t hesitate to contact your local Banking Center. Sincerely, David A. Bochnowski Chairman, Chief Executive Officer Benjamin Bochnowski President, Chief Operating Officer 3

3 About Us For over 100 years, Peoples Bank has maintained a commitment to its customers. This consistent philosophy has allowed the Bank to thrive and continue to serve the people of Northwest Indiana since 1910, when we first opened for business. Today we call this commitment to our customers You First Banking, and it s our pledge to always put your financial goals first. It s banking that is driven by relationships, not just transactions, so that we re here for you as your financial partner as your needs continue to grow and change. Because we are a locally managed, independent community bank, we can respond quickly and effectively with the service and solutions that you need to meet your financial goals. Headquartered in Munster, Indiana, Peoples offers a wide range of consumer, electronic, business, and wealth management products that deliver an exceptional banking experience. To fit today s busy lifestyles, we provide a variety of ways you can conduct your banking activities. You can visit any of our convenient 16 Banking Centers and ATMs, enroll in Online Banking services, bank from your phone using our mobile app, mobile web and mobile text, or pick up the phone to access our automated account information line day or night. For the 11th consecutive year, American Banker magazine listed Peoples among the top 200 community banks in America for performance. Our team has a clear mission to identify and make the most of every opportunity to provide value to our customers, shareholders, employees, and the community, while adhering to sound banking principles. That s what You First Banking is all about. Mission Statement Peoples Bank is committed to providing you exceptional value and an unparalleled banking experience that together enable you to achieve your financial goals. For a list of our Banking Center locations and hours, please refer to pages of this booklet. 4

4 Frequently Asked Questions When can I open a Peoples Bank account and use their services? u Open a Peoples Bank account at the Whiting, Winfield or any of our other 14 Banking Centers beginning Monday, September 14, On that day, you can also enroll in Online and Mobile Banking. Will my Liberty account numbers and open dates change when I become a customer of Peoples Bank? u Account numbers and open dates, with the exception of Certificates of Deposit, will not change. Certificate of Deposit account numbers will be shortened to 10 digits. Can I still use my Liberty checks? u You can continue to use your Liberty checks until your supply runs out. When it's time to reorder, please visit any of our 16 Banking Centers for assistance. Will there be any changes to my checking account? u Your current account will be transferred to a Peoples Bank account. Refer to the chart on page 7 for more details. Your final Liberty statement will be processed on Friday, September 11, Your new monthly statement will change to the 5th business day of each month. u Automatic or electronic payments that you've set up will continue to process. Direct deposits that you receive, such as social security, will continue to occur without interruption. Will my Liberty debit/atm card be replaced with a Peoples Bank debit card? u Yes, you will receive a new Peoples Bank Visa Debit/ATM Card in the mail by Friday, August 28, Please refer to page 8 of this booklet for more information. How do I enroll in Peoples Bank Online Banking? u You may do so by visiting our website at ibankpeoples.com, or the Banking Center nearest you. Please refer to pages in this booklet for a description of all the available features. continued > 5

5 FAQ's continued When is the last day I can use Liberty Internet Banking? u The last day you will have access to Liberty Internet Banking is Friday, September 11, Will the rates and terms of my CD account change? u Existing rates and terms will remain the same until maturity. When your CD matures, please call or visit a Banking Center for new rates and terms. Until your CD matures, you will continue to receive your CD interest payments as you currently do. What do I need to know about my Liberty Passbook Savings account? u Your Liberty Passbook Savings account will be replaced with a Peoples Bank Passbook Savings account. Update your passbook at any Liberty branch prior to Friday, September 11, 2015, if it s not currently up-to-date. Beginning Monday, September 14, 2015, you can take your passbook to any of our Banking Centers to replace it with a Peoples Bank passbook. What changes will be made, if any, to my mortgage? u Your rates, terms and payment due date will remain the same. Your loan payments will appear on a loan billing statement rather than on a passbook. You will receive your loan billing statement by mail after Monday, September 14, 2015, and prior to your next payment due date. You can make your loan payment by mail, in person at any of our locations, or by setting up an automatic payment from any bank account. What will happen to my Safe Deposit Box? u You will be able to retain your current safe deposit box at the Whiting branch. With the closing of Liberty s Schererville office, banking staff will contact and assist you with the relocation of your box. You can continue to have your box rental fee debited from your account. Rental fees may change at the time of annual renewal. In the event of a fee change, you will be notified 30 days in advance of the impending change. 6

6 Checking You First Checking You First Checking is our most popular account! It can be customized to meet your unique needs when you choose one of six great options below: Earn interest with a minimum average daily checking account balance Get five Peoples Bank ATM fees waived per statement cycle Receive 10% off the published fee the first year when you open a Wealth Management account Waive one overdraft fee per year Receive up to $125 discount in processing fees for a mortgage or consumer loan Receive one free overdraft protection transfer per month Liberty NOW Checking Liberty NI NOW Checking PEOPLES BANK You FIRST CHECKING with interest option PEOPLES BANK You FIRST CHECKING with ATM option With You First Checking, there are no minimum balance requirements or monthly service charges. Interest is paid when you maintain a minimum average daily balance of $500 or more (see enclosed Disclosure Packet). Plus, you will be able to access your account at any time with our free Online and Mobile Banking. Your final Liberty statement will be processed on Friday, September 11, Your new monthly statement will change to the 5th business day of each month. If you have a NOW checking account, we ve automatically selected the interest option for you. If you d like to switch to a different option, please visit any of our Banking Center locations and we ll be happy to assist you. For those who have a NI (Non-Interest) NOW account, we ve automatically selected the ATM option for you. You can also visit any of our Banking Center locations to switch to a different option. 7

7 Checking continued Liberty Mastercard debit card PEOPLES BANK Visa debit/atm card A new Peoples Bank Visa Debit or ATM Card will be sent to current debit card holders in the mail. For security purposes, a new PIN will be mailed to you separately. If you don t receive your card and PIN by Friday, August 28, 2015, please contact any of the Liberty or Peoples bank offices. You can activate and begin using your card on Thursday, September 10, Beginning Monday, September 14, 2015, you can change your PIN by visiting any Peoples Bank ATM or Banking Center. Your Liberty debit card will be deactivated on Thursday, September 10, Use of Liberty and Peoples ATMs is free of charge. You may incur fees for processing your transaction at non-peoples Bank ATMs. For a list of Peoples ATM locations, please refer to pages 18 and 19 of this booklet. Effective Monday, September 14, 2015, the daily limits for using your debit card will be as follows: $2,500 for signature based purchases and $500 for PIN based purchases and cash withdrawals. If you re not already a debit card holder, sign up to receive a free Peoples Bank Visa Debit Card with your checking and money market accounts at any of our Banking Centers beginning Monday, September 14, Overdraft Services Peoples Bank is pleased to offer an Overdraft Privilege Service (ODP), designed for checking account customers to cover an accidental overdraft. ODP provides peace of mind because in the event of an accidental overdraft, we will consider, without obligation on our part, payment of insufficient items up to $800. This limit includes our customary fees as set forth in the Overdraft Privilege Service Policy. It is not necessary to apply nor do you need to sign any additional documentation for this service. It is part of your checking account agreement with Peoples Bank. With some exceptions, most of our personal checking account types are eligible. Of course, if you do not use ODP, there are no charges associated with having the service (see enclosed Disclosure Packet). 8

8 Phone Banking Access information about your checking, savings and loan accounts from a touchtone phone by dialing When you use Phone Banking for the first time, you will be prompted to enter your personal identification number (PIN). The PIN is the last four digits of the primary account holder s social security number. After you have signed in the first time, you will be able to change the PIN to a four digit number of your choice. Other Checking Accounts Senior Plus Checking If you re age 55 and older, the Senior Plus account offers our standard account features, such as free Online and Mobile Banking, free debit card, no teller fees, no minimum balance requirements, no monthly service charges and more. Along with free money orders and cashier's checks, you will receive free basic checks, free traveler's checks and interest on all balances over $100. echecking Our echecking account is designed for those people who are on-the-go and enjoy conducting their banking online. Earn rewards by receiving estatements and one direct deposit of $250 or more. There are no minimum balance requirements or monthly service charges. For more information about other checking accounts or services that we offer, visit us on the web at ibankpeoples.com or contact your local Banking Center. 9

9 Savings, CDs & IRAs Liberty passbook savings Liberty statement savings liberty midas savings liberty money market Liberty minor passbook or statement savings peoples bank Passbook savings peoples bank Statement savings peoples bank MIdas savings peoples bank MONEY market peoples bank youth passbook or Statement savings Passbook Savings Your Liberty Passbook Savings account will be replaced with a Peoples Bank Passbook Savings account. Please visit any Liberty branch prior to Friday, September 11, 2015, to update your passbook if it is not currently up-to-date. Beginning Monday, September 14, 2015, bring your passbook to any of our Banking Centers to replace it with a Peoples Bank passbook. A Peoples Bank Passbook Savings account allows you to earn interest monthly on all balances of $100 or more. A $5 monthly maintenance fee can be avoided by keeping a minimum balance of $100 in the account each day (see enclosed Disclosure Packet). As a courtesy, any applicable monthly maintenance fees will be waived from Monday, September 14, 2015, through Wednesday, September 30, Statement Savings Receive monthly statements with a Peoples Bank Statement Savings account, the convenience of free Online and Mobile Banking, and quick access to your funds with an ATM card. Interest is earned monthly on balances of $100 or more. A $5 monthly maintenance fee can be avoided by keeping a minimum balance of $100 in the account each day (see enclosed Disclosure Packet). Your final Liberty statement will be processed on Friday, September 11, As a courtesy, any applicable monthly maintenance fees will be waived from Monday, September 14, 2015, through Wednesday, September 30,

10 Midas Savings Similar to a traditional savings account, your transactions will be recorded in your Peoples Bank passbook or appear on your monthly statement. This account pays a higher interest rate for balances over $3,000. Money Market With a Peoples Bank Money Market account, funds can be accessed via checks, a Peoples Bank debit card, or through unlimited transactions at the teller window. The interest rates are tiered so that the more you invest, the more you earn. Interest is paid on all balances of $1,000 or more. A $10 monthly maintenance fee can be avoided by maintaining an average daily account balance of $1,000 or more (see enclosed Disclosure Packet). Your final Liberty statement will be processed on Friday, September 11, As a courtesy, any applicable monthly maintenance fees will be waived from Monday, September 14, 2015 through Wednesday, September 30, Youth Passbook & Statement Savings There is no minimum balance requirement to earn interest for customers under the age of 18 who are enrolled in our Youth Savings account. With this account, you can enjoy the convenience of free Online and Mobile Banking (see enclosed Disclosure Packet). Your final Liberty statement will be processed on Friday, September 11, liberty certficate of deposit Certificate of Deposit (CD) peoples bank CERTIFICATE of deposit Your current CD rates and terms will remain the same until maturity. When your CD matures, please call or visit a Banking Center for new rates and terms. Until your CD matures, you will continue to receive your CD interest payments as you currently do. For more information, or to learn about additional savings accounts offered, visit us on the web at ibankpeoples.com or contact your local Banking Center. 11

11 Savings, CDs & IRAs continued Liberty Fixed IRA Liberty variable IRA peoples bank STANDARD TERM CD IRA peoples bank STANDARD TERM CD IRA Individual Retirement Account (IRA) Liberty Fixed and Variable Term IRAs will become Peoples Bank Standard Term CD IRAs. Your current IRA rate, term and interest will remain the same until your CD matures. We also offer an IRA Savings account for those who wish to make contributions to their IRA account at any time. Please contact your local Banking Center for details. FDIC Insurance The standard maximum deposit insurance amount is $250,000 per depositor per insured depository institution for each account ownership category. Please visit for more information on insurance rules and limits. If you currently have deposits at both Liberty and Peoples Bank, separate FDIC coverage will apply for six months after the merger date, through Friday, January 1, 2016, to allow you time to restructure your accounts, if necessary. If you own a Certificate of Deposit that matures and automatically renews for the same amount and term by Friday, January 1, 2016, separate FDIC coverage will continue in place for the new term. If you own a Certificate of Deposit that matures and automatically renews with a different amount or term, separate coverage is provided only until Friday, January 1, If you own a Certificate of Deposit that matures after Friday, January 1, 2016, separate FDIC coverage will terminate upon maturity of the CD. For more information about CDs or IRAs, visit us on the web at ibankpeoples.com or contact your local Banking Center. 12

12 Personal Loans Mortgages Your Liberty mortgage rates, terms and payment due date will remain the same. However, your mortgage payment will be reflected on a loan billing statement which replaces your loan passbook. Please visit any Liberty branch prior to Friday, September 11, 2015, to update your passbook if it is not currently up-to-date. You will receive a loan billing statement by mail after Monday, September 14, 2015, and prior to your next payment due date. You can make your loan payment by mail, in person at any of our locations, or by setting up an automatic payment from any bank account. Whether you are looking to purchase a home, begin construction or seeking to refinance, Peoples Bank has the right lending product for you. We offer: Conventional Loans Jumbo Loans FHA, VA & USDA Loans Construction & Lot Loans First-Time Homebuyer Program Other Personal Loans HELOC (Home Equity Line of Credit) If you are making a major purchase, consolidating debt, or making home improvements, consider a Home Equity Line of Credit. Available as a fixed- or variable-rate loan, this revolving loan can be used repeatedly at your discretion. Home Equity Installment Loan For those who prefer having a set monthly payment amount, a Home Equity Installment Loan is ideal for single project financing with a fixed rate and fixed payments for the life of the loan. Vehicle Loan Car loans, truck loans and more are available with competitive rates and terms for financing. Recreational Vehicle Loan Loans available for the purchase of RVs, motorcycles and boats. For more information, visit us on the web at ibankpeoples.com, stop in at any of our Banking Centers or call the Loan Center at

13 ebanking Beginning Monday, September 14, 2015, you can self-enroll in free Online and Mobile Banking at ibankpeoples.com or visit any of our 16 Banking Centers to enroll. Your new username and password will be created during enrollment. If you are currently receiving online statements, you will need to enroll in Peoples Bank estatements. Automatic transfers within Liberty Internet Banking will need to be reset in Peoples Bank Online Banking. Consumer Electronic Banking Online Banking puts you in control with 24/7 access to your funds and other bankrelated services from the comfort of your home or anywhere else you have secure Internet access. With Online Banking, you can: View account balances View/search transaction history Receive estatements with check images Pay bills Pay people Transfer funds internally/externally Mobile Banking View check & deposit ticket images Download account activity Receive & text alerts Send secure bank messages View loan estatements Bank anywhere, anytime from one location YOUR MOBILE DEVICE! Our free downloadable app is available for iphone, Android and ipad users. In order to use our free (standard message and data rates may apply) Mobile Banking service, you must be enrolled in Online Banking. With Mobile Banking, you can: View account balances Deposit checks View/search transaction history Pay bills Pay people Transfer funds Mobile Web Visit m.ibankpeoples.com on your mobile device to be able to conduct your banking on any Internet-ready phone with a web browser. 14

14 Business Electronic Banking Our Business Online Banking offers you the flexibility to transact business from your electronic device and provides the convenience of being able to: View account balances Transfer funds Receive estatements with check images View check & deposit ticket images Pay bills View/search transaction history Receive & text alerts View loan estatements Download account activity Send secure bank messages Advanced Business Online Banking is available at a low monthly fee for businesses with more complex needs such as: ACH payments (Automatic Clearing House) ACH collections ACH file upload ACH positive pay & debit block Wire transfer requests Positive pay Reverse positive pay Full & partial account reconciliation Enhanced reporting Remote deposit capture View up to 18 months of extended history Business Mobile Banking (standard message and data rates may apply) has two options available: a downloadable app and mobile web browser banking (b.ibankpeoples.com). And, no need to worry about another username and password because your Online Banking and Mobile Banking login information is the same! With Mobile Banking, you can: View account balances Deposit checks View/search transaction history Transfer funds Pay bills For more information on how to enroll, visit us on the web at ibankpeoples.com, stop in at any of our Banking Centers or call to speak to an Online and Mobile Banking expert. 15

15 Business Banking A Peoples Bank Small Business Checking account comes with a free debit card, and free deposits and deposited items. You can write the first 50 checks paid per statement cycle for free, with a $0.25 per check charge after that. A $6 monthly service charge can be offset by maintaining a $500 minimum daily balance requirement and by receiving estatements. This account comes with Online and Mobile Banking, plus services such as ACH payments (Automatic Clearing House), Positive Pay and Remote Deposit for a low monthly fee. Designed for businesses that have high transaction volumes, the Business Checking account requires no minimum balance and pays a competitive earnings credit to offset charges. This account comes with a low $6 monthly maintenance fee and a $0.15 charge per check paid. Other Business Banking Services Whether you are just starting a business, own a small business in the community, or are a well-established firm with a long history, Peoples Bank provides a wide range of banking services to meet your needs such as: Business Loans & SBA Lending Sweep accounts, Remote Deposit & Merchant Services to provide efficient cash management Electronic banking services such as Business Online & Mobile Banking, Bill Payment & estatements VISA Business Express Debit Card & VISA Business Credit Card with no annual fee Certificates of Deposit (CDs) Nonprofit Checking & Money Market accounts For more information about products and services for your business, visit us on the web at ibankpeoples.com, stop in at any of our Banking Centers or call and ask to speak with a Business Banker. 16

16 Wealth Management Choosing the right financial advisor to develop a personalized plan designed to grow and safeguard your assets is an important part of managing your wealth. The experienced specialists in our Wealth Management Group will listen carefully, anticipate your needs and deliver comprehensive strategies to help you reach your goals. Investment Services We know how important it is from the start to invest wisely in order to secure your financial future. Peoples Bank offers many investment options including: Stocks ETFs (Exchange Traded Funds) Preferred Stocks Mutual Funds CDs (Certificates of Deposit) Bonds Agencies Municipal Bonds 529 College Savings Plan Retirement Services The Wealth Management Group at Peoples offers retirement plans to satisfy your personal financial goals such as the Traditional and Roth IRAs. If you re a small business owner, the Wealth Management officers can assist you by providing solutions for your company s retirement plan. Trust Services A trust assures that your legacy will transfer to your heirs in the manner you want, and provides protection for your beneficiaries. Contact the Wealth Management Group for information about a Living Trust, Testamentary Trust, Life Insurance Trust, Guardianship, Estate Planning, and Trust under Will. Insurance Services Our Wealth Management Group is dedicated to helping you find ways to protect or transfer your assets in the event of death, illness or disability. Talk to one of our Wealth Management officers about Life Insurance plans, Long-Term Care Insurance, and fixed-rate and variable-rate Annuities. For more information about the Wealth Management menu of products and services, please call the Peoples Bank Wealth Management Group at NOT A DEPOSIT NOT FDIC INSURED NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY NOT GUARANTEED BY THE BANK MAY GO DOWN IN VALUE. 17

17 Locations 24-hour ATM available at each location Corporate Center Munster, IN 9204 Columbia Avenue Munster, IN Main: (219) Loan Center: (219) Online & Mobile Banking Support: (219) Operations Center: (219) Wealth Management Group: (219) Crown Point, IN 855 Stillwater Parkway Crown Point, IN (219) Dyer, IN 1300 Sheffield Avenue Dyer, IN (219) East Chicago, IN 4901 Indianapolis Boulevard East Chicago, IN (219) Gary, IN 1801 West 25th Avenue Gary, IN (219) hammond, IN Hammond Banking Center 130 Rimbach Street Hammond, IN (219) Hammond, IN Woodmar Banking Center 7120 Indianapolis Boulevard Hammond, IN (219) highland, IN 9030 Cline Avenue Highland, IN (219) Hobart, IN 1501 South Lake Park Avenue Hobart, IN (219) Merrillville, IN Broadway Banking Center 8600 Broadway Merrillville, IN (219) Merrillville, IN Taft Banking Center 7915 Taft Street Merrillville, IN (219) MUNSTER, IN 9204 Columbia Avenue Munster, IN (219)

18 St. John, IN 9903 Wicker Avenue St. John, IN (219) Schererville, IN 141 West Lincoln Highway Schererville, IN (219) Valparaiso, IN 2905 Calumet Avenue Valparaiso, IN (219) Whiting, IN Whiting Banking Center Opening for Business September 14, Indianapolis Boulevard Whiting, IN (219) Winfield, IN Winfield Banking Center Opening for Business September 14, Randolph Street Crown Point, IN (219) Business Hours Lobby Drive-Up Mon.-Thurs. 9 AM to 4 PM 8 AM to 6 PM Friday 9 AM to 5 PM 8 AM to 6 PM Saturday 9 AM to 12 noon 8 AM to 12 noon Map represents the Peoples Banking Center Network only. Consult listings above for street addresses

19 Member FDIC ibankpeoples.com