Take advantage of convenient Lake City Bank services like Internet

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1 Open a new Lake City Bank checking account at any one of our convenient office locations or online at Stop using your old checking account. But don t close your old checking account until all outstanding checks have cleared the account and your direct deposits/automatic payments are transferred to your new Lake City Bank checking account. Change any Automatic Deposits. Complete the attached Automatic Deposit Change Request Form to inform your employer or other organizations that you have a new Lake City Bank account. Fill out the form using your new Lake City Bank account number(s). Change any Automatic Payments. If you have any monthly payments automatically deducted from your account (e.g. car loan, insurance premium, utility bills, etc.), fill out the following Automatic Change Request Form to inform these companies of your new account information. Complete one form for each payment. Close your old account(s). Once your checks have cleared and your automatic payments have been changed to your new Lake City Bank account, submit the attached Request To Close Account Notice to your former bank to close your account(s). Take advantage of convenient Lake City Bank services like Internet Banking, Internet Bill Payment, and estatements.

2 Use this form to notify your employer (or any other non-government organization that regularly sends a payment to you) that you want the proceeds deposited directly into the Lake City Bank account specified below. Some companies may require you to complete their own change form. Check with the company to determine their requirements. Be sure to attach a deposit ticket when submitting this form. Company Name: Company To Whom It May Concern: I recently switched banks and request that my automatic deposit be changed to my new Lake City Bank account. My information is as follows: Name on account: Identifying #/Account # with your company: Phone Number: Please change my automatic deposit to this account: Checking Savings Lake City Bank Account Number (10 digits): Lake City Bank Routing Number: Effective: Immediately On I authorize your company to initiate automatic deposits to my account at Lake City Bank. I understand that this authorization will remain in effect until revoked by me in writing. If you have any questions, please call me at the number indicated above. Signature:

3 Use this form to notify companies to have payments automatically deducted from your new Lake City Bank account specified below. Some companies may require you to complete their own change form. Check with the company to determine their requirements. Be sure to attach a voided check when submitting this form. Submit a separate change request form for each automatic payment. Company Name: Company To Whom It May Concern: Please change my automatic payment for the account below to my new Lake City Bank account. My information is as follows: Name on account: Identifying #/Account # with your company: Phone Number: Please change my automatic payment to this account: Checking Savings Lake City Bank Account Number (10 digits): Lake City Bank Routing Number: Effective: Immediately On I authorize your company to initiate automatic payments from my account at Lake City Bank. I understand that this authorization will remain in effect until revoked by me in writing. If you have any questions, please call me at the number indicated above. Signature:

4 Use this form to notify your former bank that you are closing your account(s). Please be sure that all outstanding checks have cleared and all direct deposits and/or automatic payments have been stopped before closing the account. Bank Name: Bank To Whom It May Concern: Please close the bank account(s) noted below. Effective: Immediately On Please forward all remaining balances to me at the following address: City/State/Zip: If you have any questions about this request, please contact me at: (day time phone number) Signature:

5 Use this form to have your Social Security check automatically deposited to your Lake City Bank checking or savings account via Direct Deposit/ACH (Automated Clearing House). Name of Payee/Beneficiary: Social Security Number: Telephone Number: Account Information: Checking Account Number: Savings Account Number: Lake City Bank Routing Transit ABA Number: Type of Benefit: Social Security Supplemental Security Income Veterans Compensation and Pension Civil Service Retirement Annuity Civil Service Survivor Annuity Railroad Retirement Annuity Railroad Unemployment/Sickness Representative Payee: Yes No Branch Use Only: Completed by: Branch: Telephone: ACH Use Only: Initials: Transmit

6 Online Banking Access your account anytime, anywhere. Transfer funds, view transactions and statements, reorder checks, view and print check images, make payments, transfer money to other financial institutions (fee applies) and open new accounts. In your internet browser s address bar, type and then click the Sign Up Now button. Follow the prompts to answer questions to complete the enrollment process. You may enroll with information from any of the following accounts: - ATM or Debit Card (card number and PIN) - Checking, Savings or Money Market Account (account number and last statement balance) - Loan (loan number, last payment amount and original principal amount) - Certificate of Deposit (account number) Mobile Banking Manage your finances on the go with the Lake City Bank Mobile App. You can view account balances, make transfers, pay bills, pay people and deposit checks. Download the Lake City Bank Mobile Banking app via itunes, Google Play or Amazon. Enter your Online Banking User ID and Password. (If you haven t enrolled in Online Banking, see enrollment instructions above.) You will be prompted to enter your name and birth date. You will then be asked a series of three questions to confirm your identity. People Pay Pay people with a few clicks via a text message or . People Pay works right from Lake City Bank s Mobile Banking app or from Online Banking. Log in to Online Banking. (If you haven t enrolled in Online Banking, see enrollment instructions above.) Click Pay people in the Pay and Transfer menu. Follow the instructions to enroll. estatements Go paperless and get 24/7 access to at least 12 months of statements. No more filing and storing, or statements sitting in your mailbox. Login in Online Banking. (If you haven t enrolled in Online Banking, see enrollment instructions above.) Then click on the Statements link on the left sidebar menu of the Accounts Overview page and agree to the terms of the estatement Service Agreement and Disclosure. All of your current Lake City Bank accounts that are eligible for estatements will be changed to online delivery. Whenever you need assistance, please contact our One Call Center at Option 2 (toll free). The One Call Center is open Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturdays from 8:00 a.m. to 1:00 p.m.