HSA Investment Account Set Up Guide

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1 HSA Investment Account Set Up Guide Thank you for enrolling in the Mercantile Bank HSA Investment Account! Now that you have completed the application process, you will need to follow the steps below in order to activate your account online. Step 1: Login In order to complete the process, you should have received a User ID and PIN via Mercantile Bank secure messaging. To retrieve this message, login to your Mercantile Bank Online Banking Account at Once logged in, select Messages from the option menu at left. You should have a message from Online Support that contains your login information. If you need assistance with your login information, please contact us at (800) Once you have retrieved your Investment login credentials, you are ready to login to your new Mercantile Bank HSA Investment Account. Log in to your HSA Investment Account by selecting HSA Investment from the Login to Other Services menu on the main page of our website. o User ID: This is your HSA account number with either a 4 or 40 in front of it and will be 11 digits long. You must enter the login ID exactly how it is provided in the message. o Password: The PIN that was provided in the message.

2 STEP 2: Moving Money to the Mercantile HSA Investment Account Once you have reached the $2,500 minimum balance in your HSA Checking Account, any dollar amount over the $2,500 balance can be transferred to your HSA Investment Account. Please note that any amount over $2,500 in your HSA Checking Account will not be automatically transferred to your HSA Investment Account. It is your responsibility to monitor the balance in your accounts and move money as necessary. Follow the steps below to transfer funds from your HSA Checking to your HSA Investment Account: Go to and login to your online banking using your credentials

3 Your HSA Investment Account will appear in your list of accounts in Online Banking. The balance will be updated daily. Transfer funds from your HSA Checking to your HSA Investment by going under Transactions and selecting Funds Transfer. The From Account field will be your HSA Checking and the To Account will be your HSA Investment. Complete the information required and submit once complete. You will see the transaction debited from the HSA Checking immediately (or on the future scheduled date); however, it will take approximately 2-3 additional business days to credit to the HSA Investment.

4 Congratulations! Your Mercantile Bank HSA Investment account set up process is now complete. If you have additional questions, please contact our HSA Support staff at (Monday-Friday 8am-6pm & Saturday 9am-1pm) or For additional information regarding your HSA Investment account, please visit our website at

5 Home Page Navigating the Mercantile Bank HSA Investment Account

6 Account Summary Account Profile This screen includes your name, address, account number and general account information. Investment Summary This screen is a view of your investment balances by fund, current portfolio percentage of investment and future investment elections for new money into the account.

7 Investment Performance You can review historical performance data on each of the funds available in the platform. My Performance You can view data on your personal rate of return for the HSA Investment account, Net Investment vs. Market Values, Cumulative Returns and a Summary of your Account Activity.

8 Change User ID Create an alternate User ID of any combination of letters and numbers between 5-30 characters. Change Password You may change their personal identification number using anywhere from 4-8 numeric digits.

9 Manage Investments Set Future Investment Elections You have the ability to elect by percentage investment elections for all new money contributions.

10 Realign HSA Investments You can realign their current investment percentages.

11 Transfer Between Investments You may transfer dollars or by percent between funds.

12 Move Money Transfer Back to Base Account You may move funds back to your Mercantile Bank of Michigan HSA Checking Account using this link for further distribution from the checking account. Indicate the dollar amount you wish to transfer back to your Mercantile Bank of Michigan HSA Checking Account. Your investments will be liquidated based on your current asset alignment percentages and on settlement date will be sent by ACH back to your Mercantile Bank of Michigan HSA Checking Account.

13 Planning Tools Fund Performance Dashboard The Fund Performance Dashboard provides historical performance data on each of the funds available in the portfolio and by clicking on the P & M icons you will find links to fund prospectuses and links to Morningstar reports.

14 HSA Asset Allocation Tool By answering a few simple questions, the HSA Asset Allocation Calculator provides you with a suggested asset allocation, by asset class, based on your goals and risk tolerance.

15 HSA Balance Projection Tool A tool that projects the value of the investment account over time based on the current balance, annual contribution amount, annual rate of return, and years of investment entered by the user.

16 Market Cycles This worksheet identifies which asset classes have led the market in the previous quarter and the previous 15 years. The Market Cycles worksheet is an indicator for portfolio diversification as no oneasset class consistently out-performs any other asset class.

17 Statements and Activity Statement on Demand You can customize your online statement delivery option by date up to 24 months of account history. Pending Activity You can view pending buy or sell orders in your account.

18 Transaction History You may view past transaction history in your account by choosing date ranges of your choice up to 24 months of account history. Help Frequently Asked Questions Find answers to some of the most frequently asked questions about the HSA investment account. Investment Portal User Guide A quick overview of the investment account portal and various functionality. CLOSING YOUR MERCANTILE BANK OF MICHIGAN HSA INVESTMENT ACCOUNT To close your investment account, you must first liquidate all investments in the account and transfer the proceeds to your Mercantile Bank of Michigan HSA Checking Account (Transfer to Bank Balance). Then, you may request verbally or through written request to Mercantile Bank of Michigan to close your account. Accounts carrying a zero balance for 24 months will be considered closed and purged from the investment system. Investment options are Not FDIC Insured, May Lose Value and are Not Guaranteed by the Bank.

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