STATE BANK OF INDIA, LOCAL HEAD OFFICE, AHMEDABAD

Transcription

1 STATE BANK OF INDIA, LOCAL HEAD OFFICE, AHMEDABAD INSTRUCTIONS OUTSOURCING OF HOUSEKEEPING AND MAINTENANCE OF BRANCH/OFFICE PREMISES AT LHO AHMEDABAD Tenders are invited in Sealed Envelopes in two cover system for technical bid and Online sealed price bid superscripted Tender Documents for Housekeeping and Maintenance for Local Head Office, and Circle Stationary Department, Ahmedabad. Interested service providers engaged in housekeeping and maintenance services in Banking/PSUs/Govt./Semi Govt. organizations of repute having: - (a) Minimum experience of 3 years in housekeeping and maintenance services, (b) Minimum monthly Rs.1.00 lacs or above one billing in any one of Banking/PSUs/Govt./Semi Govt. organizations, (c) Minimum Annual turnover of over Rs lacs for the year from housekeeping and maintenance contract services, (d) Requisite licenses for housekeeping and maintenance contract services with service tax and PAN number. (e) Bidders must have digital signature for online submission of the tender. Prospective bidder may down load Offer Documents from Bank s Procurement Section of website or obtain Offer Documents free of cost from State Bank of India, Premises & Estate Department, 3 rd Floor State Bank Building, Lal Darwaja, Ahmedabad from to and may submit fully completed tender Technical Bid in a sealed envelope along with non refundable tender fee of Rs.1000/- and earnest money of Rs.20,000/- by two separate Draft/Banker s cheque payable at Ahmedabad at the above address, so as to reach by 16:00 hrs. on or before and price bid will be submitted in online mode i.e. online sealed price bid. The tender invited in two cover system one part will be submitted in hard copy containing technical bid and another part will submitted online (online sealed price bid) on the website (a) Technical bid: Form A Technical Bid for SBI- housekeeping and maintenance contract services for Local Head office and CSD, Ahmedabad. Annexure-I containing specification of work, terms and conditions, housekeeping and maintenance contract services and blank format of price bid etc, should also be signed and to be kept in Technical Bid Cover. (b) Online sealed Price Bid - bidders have to submit price bid in the online mode which called Online sealed price bid. Reverse auction will be carried out after this procedure. Tenderer will have to match rates with L1 in case parallel empanelment of more than one service provider is required by the Bank. The Bank reserves its right to accept / reject any or all the offers without assigning any reason(s).contractor will have to maintain account with SBI and have to quote their SBI account Number while submitting bills for credit of bill proceeds. Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 1 of 14

2 Please also note that: (1) The tenderer should sign all the pages of the tender documents before submission, in token of having read and accepted the terms and conditions. (2) The tender document is issued to the bidder on request, which does not mean that they are pre-qualified to execute the work. (3) The tenderer who is not operating from the area for which tender is submitted, should furnish a detailed write up about the manner in which contract will be operated on day to day basis failing which such tenders will be rejected at the sole discretion of SBI. In case SBI is not satisfied with the details furnished by the tenderer, such tenders will also be rejected without any reference to the tenderer. (4) The bidder should furnish copy of license, registration of service tax / sales tax / VAT etc. with a copy of audited annual accounts for the last three years and copy of last return filed for service tax and income tax. On scrutiny of the documents if it is found that the tenderer has suppressed facts or has given wrong information / documents, Bank reserves its right to reject such tender at its sole discretion. Pre-Bid Meetings: To explain the specification of work, terms and conditions of the Tender as shown in Annexure-I, Pre-Bid Meetings will be arranged at State Bank of India, P&E Dept, 3 rd Floor, Local Head Office, and Ahmedabad as under. Important dates: S.No. Description Dates 1 Pre-bid meeting 05/12/2016 at PM 2 Last date of submission of technical bid 12/12/ PM 3 Date and time of opening of online Technical Bid PM 4 Online submission of indicative price bid on the web AM site 5 Online e reverse auction on web site ( for technically qualified bidders only and only to the bidders who have participated in the indicative price bidding and also submitted EMD) TO PM PM Agency for arranging online bidding ( online sealed price bid and e reverse auction) Mr. Shivam shivam@auctiontiger.net e- procurement technologies Limited, Ahmedabad Ph. No /809. You are requested to contact the agency for completion of all the business formalities at the earliest. Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 2 of 14

3 UNDERTAKING BY THE CONTRACTOR I / We hereby declare having read the specimen of the terms and conditions attached with the offer document and note to abide by the covenants of the terms and conditions. In case contract is awarded I am/we are agreeable to make security deposit of Rs.20,000/-. Signature of contractor Date seal Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 3 of 14

4 ANNEXURE-I STATE BANK OF INDIA, LOCAL HEAD OFFICE, AHMEDABAD OUTSOURCING OF HOUSEKEEPING AND MAINTENANCE OF LOCAL HEAD OFFICE AND CIRCLE STATIONARY DEPARTMENT, AHMEDABAD I. SPECIFICATION OF WORK (a) Cleaning & dusting of internal and external area of the premises of LHO & CSD, common area (lobbies & corridors), internal roads, parking area, staircase, rooftops and surrounding areas including other cleaning and up keeping related work as instructed by Bank. (b) Mopping, cleaning and dusting of doors, windows, walls, ceilings, cupboards/cabinets furniture & fixtures, computers, desktop tables, window glasses, polishing metal surfaces, glasses, metallic engraving, logos, sign names, lounges, all furniture & fixtures etc. in the entire premises of branches/offices by using branded cleansing materials/disinfectants, at his cost. The contractor should also ensure filling of liquid hand wash shop in all the toilet blocks/wash basins at regular intervals so that the same is continuously available. (c) Dusting by mechanized means with vacuum cleaner of carpeted floor/area of Branches/offices. (d) Mopping of tiles, floors inside the corridors and general floor including lift, lobby and basement floor, cleaning and mopping of main entrance lobby, marble floors and front steps twice in a day for all working days. (e) Maintenance of sewage system, inspection chambers, cleaning of septic tank, open drain etc. by using bleaching powder, mosquito oil, disinfectants and other items of branded make necessary for warding off flies, mosquitoes, insects etc., at his cost. (f) Cleaning of all toilet floors, walls, ceilings, urinals, and washbasins, mirrors etc. installed in the building using branded cleansing and disinfectants, at his cost. Signature of contractor Date seal Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 4 of 14

5 STATE BANK OF INDIA, LOCAL HEAD OFFICE, AHMEDABAD OUTSOURCING OF HOUSEKEEPING AND MAINTENANCE OF LOCAL HEAD OFFICE AND CIRCLE STATIONARY DEPARTMENT, AHMEDABAD II. TERMS AND CONDITIONS 1. The Contractor shall arrange for the services as per the Specification of Work. He shall adhere to the Schedule as to the time and work to be performed as mentioned in the Specification of Work and Price Bid Form more specifically described here under: - 2. The contract is for providing the services and is not for supply of Contract Labour and that the persons employed by him for providing the services more fully described in Specification of Work shall be the employees of the Contractor and not of the Bank. However, to ensure better quality of work, the contractor shall have to deploy adequate number of workers.the number of which to be decided mutually by Bank s authorized officials and the contractor. Further, minimum 25% of the total workers to be employed by the Contractor for the office shall remain present during working hours of the Bank. In case, the authorize official advises for deployment of any additional worker(s), to be remain present for office hours, over and above the specified as above, the Contractor shall have to deploy such additional worker(s) and in such cases, the Contractor shall be eligible to charge for such extra workers equivalent to = [Rate per sq Ft x(multiply) 400 Sq Ft x (multiply)no. of additional workers). 3. The contractor shall also engage one supervisor, for LHO & CSD, to supervise the work and he will be the contact and responsible person for Bank regarding day-to-day work of the contract. 4. The contractor shall engage serviceable adult persons only. 5. The contractor shall arrange working hours of the workmen in such a way that he fulfills his obligation to the full satisfaction of the Bank. 6. The contractor shall always have on his active rolls the services of sufficient number of able, efficient, clean, healthy, honest, well- behaved persons. 7. The contractor shall strictly comply with all Labour and such other statutory Laws in relation to the services to be provided and the personnel engaged by the contractor and he shall be solely responsible for all acts of the said personnel so enrolled and there shall and will not be any privacies of contract for any purpose and to any intent between the Bank and the said personnel so engaged by the contractor. The Bank shall not be liable nor answerable in respect of any claims or demands in respect of any matter or on any account which may be raised by the said personnel so engaged by the contractor and it Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 5 of 14

6 shall be the sole responsibility and liability of the contractor to answer all such claims or demands of the said personnel so engaged, under any law for the time being in force. 8. The contractor shall be responsible for the training, allotment of duties, hours of work and timings to the engaged personnel for the purpose. The contractor shall alone have the right to exercise control, give directions and, mange the personnel engaged for the purposes. 9. The Contractor will have to provide Uniform (comprising of a shirt for male & female workers) with stitched logo of Contractor firm. The color/design of the uniform will be advised by the Bank. Further, the worker shall have to pin up identity card to be issued by the Contractor and counter-signed by the authorized bank official. 10. The contractor shall provide proper uniform to all the personnel and ensure their cleanliness and upkeep. 11. The contractor shall ensure excellent standard of housekeeping and maintenance and also ensure that the entire premises are kept hygienic and clean. Preventive pest control measures will also have to be done by the contractor. The cleansing materials, equipments should be arranged by the contractor at his own cost. 12. The contractor shall discharge his obligations under these presents most diligently, efficiently and honestly. 13. The contractor shall bear all costs and expenses and stamp duty in respect of all agreements that may be entered into with the Bank to give effect to this arrangement. 14. The contractor shall alone bear all taxes, rates, charges, levies or claims whatsoever as may be imposed or levied by the State/Central Government(s) or any local body or authority for and in connection with the rendering services. 15. The contractor will be obligated to meet the said authorized officer once in a month for assessing and monitoring the quality of housekeeping services rendered. The contractor shall comply with such observations/feedback made and furnished by the Bank for improvement of the services by him/her. However, the continuance of the contract shall be subject to the review of the performance from time to time and in case the performance is not found to be satisfactory by the Bank for any period under such review, the Bank at its discretion, reserves its right to terminate these presents under due notice to the contractor without incurring any further liability therefore. 16. The agreement shall come into force and be effective for a period of 2 year w.e.f This agreement shall be terminated by efflux of time or earlier by one month s notice at the option of the Bank in the event of unsatisfactory performance or on breach of any of the stipulated conditions or qualitative dimensions of the various services agreed upon by the contractor under these presents. The contractor may, after giving three month s notice to the Bank terminate the contract, if he so desires at any time during the course of the currency of this agreement. Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 6 of 14

7 17. The contractor shall deposit a sum of Rs.20000/- (Rupees Twenty Thousand Only) as SECURITY DEPOSIT with the Bank for due fulfillment and performance of the contract. The security deposit will be returned to the contractor after three months from the date of expiry of the contract provided that there are no defects or loss or damage caused to the Bank. 18. The contractor undertakes, accepts and admits absolute and complete responsibility for the service conditions, claims, damages and other compensations of the personnel enrolled by him and will be liable for and unequivocally assume responsibility for due compliance with all the requirements of all statutory obligations, duties and liabilities (including insurance) and to pay all such claims, costs, damages, expenses, fines, penalties and compensation which may arise out of any claim, suit or prosecution for contravention thereof. The contractor shall indemnify and keep the Bank indemnified from and against all such claims, demands, costs, charges, fines, or penalties and compensations etc. if any as aforesaid. 19. The contractor shall obtain adequate Insurance Policy in respect of his workmen engaged for the service, towards meeting the Liability of Compensation arising out of the death, injury/disablement at work etc. and shall regularly and punctually pay each and every premium as and when the same shall become due during the currency of these presents 20. In case the contractors fails to fulfill his obligations for any day or any number of days to the satisfaction of the Bank, for any reason whatsoever, he shall pay proportionate amount of contract value by way of liquidated damages per day for the entire number of such days and the Bank shall without prejudice to their rights and remedies including the termination of the contract, be entitled to deduct such damages from the money, if any, payable by them to the contractor 21. All questions relating to the performance of the obligations under this agreement and to the quality of materials used in respect of the services and all the disputes and differences which shall arise either during or after the agreement period or other matters arising out of or relating to this agreement or payment to be made in pursuance thereof shall be ref erred to in the Bank, whose decision shall be final, conclusive and binding on the contractor. 22. All the taxes which the Bank may be liable to deduct or called upon to so deduct, during the currency of the arrangement which are liable to be payable by the contractor under the law but not so paid, shall be set off against the bills raised by the contractor and paid to the respective government departments or authorities as may be required under law and the contractor shall have no claim against the Bank in respect of any or all such payments. 23. The contractor should possess, for the entire duration of these presents, all licenses and registrations as may be required under any law and shall be responsible to register himself and obtain a valid license under Contract Labour (Regulation and Abolition) Act, 1950 and rules there under. The contractor shall comply with all rules and regulations in force under the said Act and rules. The contractor shall comply with all applicable laws, Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 7 of 14

8 rules and regulations regarding to Provident Fund, Payment of Bonus, Minimum Wages or any other Statutory/Regulatory requirements. Any dispute regarding such dues shall and be dealt with and settled by the contractor. 24. The contractor shall not assign or sublet the benefits of this contract to any person or entity and in the event of any breach or violation thereof, the Bank may at its discretion but without prejudice to its other rights and remedies terminate this contract. 25. If during the currency of the contract, any Statute, rules/govt. notification prohibit employment of Contract Labour for the services envisaged under this Agreement or otherwise, the contract shall come to an end forthwith and no compensation shall be payable to the contractor or his workmen/employees. 26. The bidder shall quote rate for ONE Square Feet area. The monthly bill amount will be calculated with the offered rate per square feet and the total area (within the premises as well as parking/outer area under occupation of the premises). Signature of contractor Date seal Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 8 of 14

9 FORM A (Technical Bid) APPLICATION FOR PROVIDING HOUSEKEEPING & MAINTENANCE SERVICES IN LOCAL HEAD OFFICE AND CIRCLE STATIONARY DEPARTMENT, AHMEDABAD 1. NAME OF CONTRACTOR 2. Type of Organization (constitution) (Proprietary / Partnership/Limited Company) 3. Registered Office Address 4. Registration No. 5. Date of establishment 6. Tele (o) 7. Tel 8. Mobile No. 9. PAN NUMBER 10. Service Tax No. 11. Sales Tax No. 12. No. of persons engaged in Catering / maintenance / services since: (a) skilled (b) semiskilled (c) unskilled Whether police verification certificate of all staff engaged by you kept on record with you Yes / No 13. Total Annual Value of all housekeeping & maintenance contract executed: Financial year (Rs. in lac) Service Tax paid 14. Experience of Housekeeping & maintenance contract services to Corporate Client (Certificate Name Address Period to be attached) a. b. 15. Tender fee and earnest money (separate) draft/banker s Cheque No. dated of Amount Rs. is enclosed No. dated of Amount Rs. is enclosed 16 Any other information I/WE hereby declare having read the specimen of the terms and conditions attached with the offer document and note to abide by the covenants of the terms and conditions. In case contract is awarded I am/we are agreeable to make security deposit of Rs.20, 000/- Signature of contractor Date seal Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 9 of 14

10 ANNEXURE A (To be submitted with Form A -Technical Bid) (a) List of important works executed by the organization during the last 3 years for Banking/PSUs/Govt./Semi Govt. organizations: - 1 Location of the work and name of the organization Executed house keeping carpet area (nature of job etc.) Contract amount (Rs.) Year of contract Contract Period Name and contact number of person of the client (b) List of work in hand of Bankings/PSUs/Govt./Semi Govt. organizations: 1 Location of the work and name of the organisation Executing house keeping carpet area (nature of job etc.) Contract amount (Rs.) Year of contract Contract Period Name and contact number of person of the client UNDERTAKING I hereby declare that the information provided above and elsewhere in the tender is true and the tender is liable for rejection if the same is found to be false or the information is found to be suppressed by me/us. Date: (Signature & Seal of the Contractor) Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 10 of 14

11 (a) The applications shall contain the following: (1) Attested copy of Income Tax Registration / PAN No and Income Tax Clearance for the last three years (2) Attested copy of Service Tax Registration Certificate (3) Attested copy of Provident Fund Registration. (4) Attested copy of Employees State Insurance Corporation Registration (5) Attested copy of Professional Tax Registration (6) Attested copy of Contract Labour (Regulation and Abolition Act) Registration. (7) Attested copy of Shop & Establishment Registration. (8) Name of the applicant s Bankers with complete address (9) Audited Trading, Profit & Loss Account and Balance Sheet for the year ending , & (10) Any other technical information the applicant wishes to furnish. (11) Experience certificates mentioned above (b) Notes: (1) Information has to be filled up specifically in this format. Please do not write remark As indicated in the Brochure. (2) Information shall be limited to the Applicant. If any relevant data concerning the Group of Companies to which the Applicant belongs is desired to be given, the same shall be given separately in a supplementary sheet. (3) Applicant not providing details OR with insufficient details shall be rejected. (4) The page of instructions, each page of the scope of work, Tender Price Form and the terms and conditions attached shall be signed and stamped with the rubber seal of the establishment. The application shall be signed by person/ persons on behalf of the organization having necessary authorization/ Power of Attorney to do so. (5) If the space in the Performa is insufficient for furnishing full details, such information shall be supplemented on separate sheet of paper, stating therein the part of the Performa and serial number. Separate sheet shall be used for each part. (6) Price Bids containing equivocal terms/ inadequate information are liable for rejection. UNDERTAKING I hereby declare that the information provided above and elsewhere in the tender is true and the tender is liable for rejection if the same is found to be false or the information is found to be suppressed by me/us. Date: (Signature & Seal of the Contractor) Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 11 of 14

12 Sl. No. a b c APPLICATION FOR PROVIDING HOUSEKEEPING & MAINTENANCE SERVICES AT LOCAL HEAD OFFICE AND CIRCLE STATIONARY DEPARTMENT, AHMEDABAD JOB DESCRIPTION Sweeping and dusting of common/open area, parking area, internal roads around the boundary walls Sweeping of parking areas in Basement floors of the building, if there is basement floor(s). Sweeping, dusting and mopping of all floors areas, corridors, lobby, including lift and all stairs of the building with cleansing materials of branded quality. Mopping, cleaning and dusting of doors, windows, ceilings, cupboards, cabinets, furniture & fixtures, desktop tables, window glasses, computers and its accessories, desktop, tables, polishing of metal surfaces, glasses, metallic engraving, logos, sign names, lounges etc. placed/installed in each floor of the entire building including basement and roof with cleansing materials/disinfectants of branded make. Annexure - B PERIODICITY Daily Twice a day Daily d Dusting by vacuum cleaner of carpeted floor. Daily and as and when required e Cleaning of all toilets, urinals, washbasins, mirrors, etc by using naphthalene balls, phenyl, liquid hand wash and other cleansing materials of branded make. Filling of liquid hand wash shop in all the toilet blocks/wash basins in each floor at regular intervals so that the same is continuously available. Daily thrice at 8.30 am, 2.30pm, 4.30 pm and as & when required f g Watering & cleaning with detergent of Steps leading to the building, lifts and all lift lobbies. Dusting of vertical blinds, curtains including mending of blinds damaged due to wear and tear or otherwise with change/replacement of pulling cords and beads, weight plates at the bottom of the blinds, cleaning of channel, terrace area, replacement of pulley etc. Once in a week. Once in a week. Date: (Signature & Seal of the Contractor) Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 12 of 14

13 SR NO MODULE 1 Local Head Office & CSD AHMEDABAD ANNEXURE-II Names of the office NAME OF OFFICE BRANCH/OFFICES COVERED Ahmedabad LHO lal Darwaja building and Circle Stationary Department khanpur, Ahmedabad. Date: (Signature & Seal of the Contractor) Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 13 of 14

14 Online Sealed Price bid format S.No. Description Unit Rate Amount 1 Square Monthly Offer amount for the above referred work: per Sq. ft. area (Inclusive of all taxes but exclusive of Service Tax) for the Local Head Office and Circle Feet Stationary Department, Ahmedabad. Tender for Outsourcing of Housekeeping & Maintenance Services : Sept-2012 Page 14 of 14