No. 544/D/34/15/CHE/10 (Admn) Dated: RE-TENDER FOR HOUSE KEEPING SERVICES

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1 , EMPLOYEES STATE INSURANCE CORPORATION HOSPITAL, EZHUKONE, KOLLAM, KERALA E mail: esihekn@gmail.com Website: Ph: , , Fax No: No. 544/D/34/15/CHE/10 (Admn) Dated: RE-TENDER FOR HOUSE KEEPING SERVICES The Medical Superintendent, ESIC Hospital, Ezhukone, Kollam invites sealed tenders from reputed House-Keeping Service Agencies for this hospital for the year 2013 which can be extended only on satisfactory services. Details and Tender form can be downloaded from the website / / obtained in person from the Hospital in working days between 10:00 AM to 3:00 PM up to on payment of Rs. 100/- + Rs Tax = Rs by DD in favour of ESI Fund A/C No. 1 payable at Keralapuram, Kollam. Last date for receipt of Tender is (12:00 Noon). Date of opening: (2.00 PM). The earlier tender in this regard dated is hereby cancelled. Sd/- MEDICAL SUPERINTENDENT

2 DETAILS OF THE TENDER DOCUMENTS Re-Tender for Providing House Keeping Services (PLEASE SEE THE PAGES BELOW) General Instructions 1. Cost of Tender Form-Download and enclose Rs by DD/OBTAIN FROM ESIC HOSPITAL EZHUKONE, KOLLAM on payment of Rs /- by DD. 2. Tender should be submitted complete in all respect along with documents and EMD (Separate DDs should be enclosed for EMD and Tender fee) 3. Last date with time , Noon 4. Tenders will be opened in the presence of Tenderers/representatives who choose to attend in the chamber of Medical Superintendent on at 2.00 P.M. 5. Tender without documents/dd as above/ incomplete tenders are liable to be rejected 6. Medical Superintendent reserves the right to accept/reject any Tender without assigning any reason thereof. 7. All pages of the tender are to be numbered, stamped and signed. 8. All documents, EMD, Tender fee (If applicable) to be enclosed along with the Technical Bid. Financial Bid should contain only the said Bid. 9. The tenders who had submitted tender in respect to Tender dated are not required to pay tender fee or EMD, in case they submit again. Sd/- (R.A.C. BHAT) JOINT DIRECTOR (ADMN) For MEDICAL SUPERINTENDENT

3 , EMPLOYEES STATE INSURANCE CORPORATION HOSPITAL, EZHUKONE, KOLLAM, KERALA E mail: esihekn@gmail.com Website: Ph: , , Fax No: TENDER NOTICE FOR HOUSE KEEPING SERVICES Sealed tenders in the prescribed form (enclosed) are invited from Registered / Reputed firms for Annual Service Contract for HOUSE KEEPING services of ESIC Hospital, Ezhukone. The details of work and terms and conditions are given at schedule A & B. Other terms and conditions are as under:- 1. The Agency should have at least one running contract equal to 75% or two running contract equal to 50% or three running contract equal to 35% of the estimated annual cost of the work to be awarded. Estimated value is Rs. 21/- lakhs per year. 2. The total turnover of the Agency must be reasonable amount commensurate with the annual value of the contract to be awarded. 3. A demand draft for Rs. 40,000/- (towards EMD) drawn in favour of ESI Fund A/c No. 1 payable at Keralapuram, Kollam must be enclosed with the financial bid (as mentioned below), successful tenderer will have to deposit performance security 5% of the annual value of the contract (less EMD). EMD of successful bidder who fails to execute the contract within a reasonable period will be forfeited. The EMD of unsuccessful bidders will be returned after execution of contract as above. 4. Tenders are to be submitted in two bid format. Technical bid should contain the following:- a) D.D for Rs. 40, 000 (plus Tender fee, if applicable) b) Copies of all documents required in the Tender Form Technical bid shall also contain the details as to how the Tender proposes to execute the work including the details of equipment and material proposed to be used by him. (As per guidelines at schedule B Terms and Conditions) Both the bids shall be sealed separately clearly superscribing whether Financial or Technical Bid and should be put in an envelope superscribing Tender for House Keeping Services, sealed and sent addressed to the Medical Superintendent at the address given so as to reach here on or before 15/02/2013 (12.00 Noon) preferably by Regd Post/Speed Post. Late tenders will not be accepted and no disputes will be entertained in this regard.

4 5. Corrections if any should be submitted with dated initials by the same party who is signing the Tender Form. Overwriting will render the tender liable to be rejected. 6. The details of the work to be done are given in Annexure at Schedule A and rates of tender form shall be filled by the parties in figures. 7. A Demand Draft for Rs. 40,000/- (Forty thousand only) towards EMD and to be enclosed with technical bid in favour of ESI Fund A/c No. 1 payable at Keralapuram, Kollam towards EMD. Will be returned to unsuccessful bidders after finalizing the tender. The EMD of the successful bidder will be adjusted towards the performance security deposit. 8. Any attempt to negotiate directly on the part of the tender and with authority competent to finally accept the tender, or influence the acceptance of the tender by any means will result his tender debarred from consideration. 9. The contractor should have sound financial viability / standing and they should produce creditworthiness / solvency certificate from Nationalised / schedule bank. 10. The Medical Superintendent reserves the right to reject any or all the tenders without assigning any reason. Any conditional tenders will be rejected. 11. The Tenders whose Tender is accepted will be required to furnish the performance Security Deposit at the rate of 5 % (Five percent) of the annual amount for the fulfillment of the contract. No interest will be paid on the security deposit. This amount will be refunded only after satisfactory fulfillment of the contract by him. 12. The security deposit should be paid within one week from the date of receipt of Demand note which will be sent to him along with intimation of acceptance of his tender failing which the ESI Corporation reserves the right to cancel the acceptance of the tender. 13. The Medical Superintendent, ESIC Hospital Ezhukone, Kollam reserves the right to terminate the contract at any time before the expiry of the contract period by giving one month notice, without assigning any reason for the same. 14. The tenderer will have to pay an amount equal to the loss, sustained by the ESI Corporation or any other amount as decided if any will be recovered on account of the negligence on the part of the Contractor. 15. In case of any dispute or differences of opinion arising out of this contract, the decision of the Medical Superintendent, ESIC Hospital, Ezhukone will be final and binding upon the Contractor. All disputes will be jurisdiction of the Court at Kollam District. 16. This contract will be valid for a period of one year starting from the date of signing of the contract agreement extendable to another period of one year depending on performance of Contractor. It can however, be terminated by either of the parties at any time by giving one months notice.

5 17. A monitoring committee will be formed by Medical Superintendent to supervise the work & to check the quality of product used by the Contractor. The Contractor will be answerable to the committee and has to obtain a work satisfactory certificate from committee every month. Sd/- R.A.C. BHAT JOINT DIRECTOR (ADMIN)

6 SCHEDULE A DETAILS OF WORK 1. All floors of the ESIC Hospital building will be cleaned with Broom, dusting of the Office tables, files and other furniture before commencement of working hours every day. 2. Floors will be swabbed with dusters once in a day with perfumed phenoil. 3. Urinals, toilets, wash basins and sinks etc, will be cleaned with perfumed and strong phenol two times a day. 4. Naphthalene balls, Fresheners, Liquid soap of good quality must be placed in the toilets, urinals, regularly at contractors cost. 5. Contractors will use thinner in all Urinals, Toilets, Washbasins and Sinks to remove stains. 6. Air fresheners and spraying perfumes in sufficient quantity to be used in all Officers cabin every day at Contractor s cost. 7. Terrace roof should be cleaned every day. 8. Hospital compound should be cleaned daily. 9. All the garbage should be deposited in the nearby authourised garbage containers daily. 10. Daily cleaning of balcony. 11. Complete stair cases and lobbies should be cleaned twice daily. 12. Removing of cobwebs, cleaning of fans, light fixtures and fitting and dusting of walls, wall fixtures, partition, windows, grills once in a week. 13. Up keeping / watering daily for all indoors and out- door trees and plants in the existing garden, cutting and trimming of trees jungles cleaning, as and when required. 14. Regular cleaning of window panes in all floors. 15. Any other work which is part of Housekeeping but has not been mentioned above. Approximate area for housekeeping purpose sq.mt. Approximate number of housekeeping personal required: 24+1 Supervisor (May vary depending on work load)

7 SCHEDULE B TERMS AND CONDITIONS OF THE CONTRACT FOR HOUSE KEEPING A written contract will be executed on the following terms and conditions between the successful tenderer and the Corporation. 1. The contract will be valid initially for one year and extendable by another year on evaluation of the services rendered. 2. The House keeping work shall include all work related to hygiene and sanitation of office premises which will include sweeping, cleaning, dusting etc., in the said premises. 3. The Contractor shall hire such manpower as is necessary for the House keeping jobs of the premises. 4. The premises include the covered area of the building and outside of the building within the boundary of the Hospital. 5. The Contractor shall be responsible for the compliance of all relevant Labour Laws. 6. The Contractor shall be solely responsible for the payment of wages and other admissible allowances to the workers engaged by them. 7. The Contractor shall ensure the payment of Minimum wages as per the Central Government rules & orders on the subject 8. The Contractor shall specifically ensure compliance of the ESI and EPF Rules and Regulations as applicable to the workers engaged by them. 9. The Contractor shall have registration with the relevant Government Departments which interalia include registration with ESIC and EPFO, Sales Tax, Income Tax, Service Tax etc as per provisions of the relevant Acts. 10. The Contractor shall provide the uniform with prior approval of the ESIC and badges bearing names of the workers and shall also be responsible for proper maintenance and upkeep of the uniforms. The workers engaged in the work of sweeping and cleaning should be provided with gloves. 11. The Contractor shall provide all necessary materials for house keeping the hygiene and sanitation of the building. 12. The contractor shall provide only those workers whose antecedents have been verified by the Police and shall be responsible for their acts in the premises of the ESIC. 13. The Contractor shall provide necessary material, machine and equipments for cleaning, dusting etc., to their workers including the vacuum cleaners, brooms, brushes etc.

8 14. The Contractor shall also be responsible for cleaning drains, roofs, sewages, holes, gutters etc. 15. The Contractor shall prepare a time schedule for the cleanliness of the toilets and bathrooms etc., with the approval of competent authority of the ESIC and will display the name of the workers and supervisor who will be responsible for the cleanliness of the toilets and bathrooms etc. 16. The Contractor shall provide the cleaning material viz. phenyl, acid, liquid soap, phenolphthalein balls, cakes and other detergents that are required for aforesaid work. 17. The Contractor shall prepare monthly bills and submit on or before 3 rd of each month and will make payment to the workers and will be credited in their respective Bank Account on or before 7 th of each month and payment of wages is not limited to clearing of the bills by ESIC. Bills will be settled by 7 th of each month after deducting Income tax. 18. The Agency shall get their workers accounts opened in the Bank. 19. The service provider must ensure that entitled wages of the workers are credited to their bank account on the last working day of the month. Service provider will not be given any relaxation in this matter. 20. While submitting the bills for each month, the Service provider must file a certificate certifying the following: - a. Wages of workers were credited to their Bank account on (Date) b. ESI Contribution relating to workers amounting of Rs.. was deposited on (date) (Copy of challan enclosed) c. He is complying with all Statutory Labour Laws including Minimum wages Act. d. The Contractor shall maintain such other records as may be prescribed by ESIC from time to time. 21. The Contractor shall produce monthly challan for deduction and deposit of ESI and EPF contribution in respect of all the workers and furnish copies of periodical returns as and when they are submitted or due to the various Government Departments. 22. The Contractor shall be responsible for the registration under Contract Labour (Abolition) Act in respect of employees/ workers engaged by them. a. The Corporation shall have a right to ask for the replacement of a worker who is not found suitable for the work or adjudged undesirable worker by the Corporation. 23. The Contractor shall provide a list of the workers with their ESI and EPF registration numbers.

9 24. The Contractor shall provide the names/brands of the material to be used for the cleanliness and upkeep of the office. 25. The Contractor shall handover a list of the inventory he is bringing in the ESIC premises and shall also be responsible for their safety and security. However a room shall be provided to keep his material. 26. The Contractor shall provide a supervisor who will be available during the working hours of the office and shall be responsible for all the activities of their workers and he/she should be competent to deal with the subject. A person with a diploma in hygiene and sanitation should be preferably engaged for this purpose. 27. The contractor shall grant one day weekly off to his workers. 28. The Contractor shall provide bio-data of all the persons engaged by him for working in the ESIC Hospital premises. 29. The Contractor shall deploy only such workers as are physically and mentally fit and a certificate to that effect should be enclosed with the bio-data of the worker. 30. The Contract may be terminated by either party after giving written notice of not less than one month. 31. PENALITY-Proportionate reduction on prorata basis shall be made for each day of break in service and the amount will be deducted from the monthly payment. 32. The Contractor shall be liable to make good and loss sustained by the ESIC due to theft and /or negligence of the workers engaged by him. The part rate / damages shall be imposed if the work is found unsatisfactory as per Medical Superintendent s decision, which shall be final.