CENTRAL EXCISE BUILDING, CHOWK BAZAR, SURAT id: Phone No , Fax No.

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1 1 भ रत सरक र/ Government of India व म लय / Ministry of Finance व त एव स व कर और उ प द श क आय लय GST & EXCISE COMMISSIONERATE : SURAT स ल ए स इज ब ड ग, ग ध ब ग च क ब ज र स रत -३९५००१ CENTRAL EXCISE BUILDING, CHOWK BAZAR, SURAT id: genhq-cgstsurat@outlook.com Phone No , Fax No F.No.XVI/027/2018 Date: 27/02/2018 E-TENDER NOTICE Sub: Notice for Inviting Tender for providing Canteen services in the GST & Excise Commissionerate, Surat. E - Tenders (in prescribed format) are invited from the interested Canteen Service Providers/ Caterers for providing Canteen services to the Departmental Canteen situated in the GST & Excise Commissionerate, Surat, Gandhi Baugh, Chowk Bazar, Surat , Gujarat through E-procurement portal,to cater approximately 50 to 75 employees per day for the period of one year from the date of execution of the agreement. 1. The complete tender document containing general terms & conditions, pre-qualification requirements etc. are available on & and can be downloaded free of cost. Tender Critical Date Sheet Tender Publishing Date & Time Bid Submission Start Date & Time Bid Submission End Date & Time Bid Opening Date & Time at 17:00 hrs at 17:00 hrs at 02:00 PM at 03:00 PM 2. Interested bidders providing such services may submit their bids in the prescribed format with all the necessary documents online with digital signature at on or before bid submission closing date & time. Date: sd/- (Prashant S. Kaduskar) Additional Commissioner GST & Excise, Surat

2 2 भ रत सरक र/ Government of India व म लय / Ministry of Finance व त एव स व कर और उ प द श क आय लय GST & EXCISE COMMISSIONERATE : SURAT स ल ए स इज ब ड ग, ग ध ब ग च क ब ज र स रत -३९५००१ CENTRAL EXCISE BUILDING, CHOWK BAZAR, SURAT id: genhq-cgstsurat@outlook.com Phone No , Fax No F.No.XVI/027/2018 Date: 27/02/2018 E-TENDER NOTICE Sub: Notice for Inviting Tender for providing Canteen services in the GST & Excise Commissionerate, Surat. 1. GST & Excise Commissionerate, Surat, invites a Tender under Two bid System Enquiry from the agencies providing Canteen services to the Departmental Canteen situated in the GST & Excise Commissionerate, Surat, Gandhi Baugh, Chowk Bazar, Surat , Gujarat, to cater approximately 50 to 75 employees for the period of one year from the date of agreement. 2. The bidders shall submit their bids online only at CPP Portal website: who comply with the Technical conditions and other Terms & conditions annexed to this Notice for online submission of bids. They should upload separate Technical & Financial Bids. 3. Bidder who has downloaded the Tender from the Central Public Procurement Portal CPPP) website shall not tamper/modify the tender form in any manner. In case if the same is found to be tampered/ modified in any manner, tender will be completely rejected and tender is liable to be banned. 4. Intending bidders are advised to visit CPPP website regularly till closing date of submission of tender for any corrigendum / addendum/ amendment. 5. Technical Bid and Financial Bids will be opened as per date/ time as mentioned in the Tender Critical Date Sheet. 6. Submission of Tender:- (a) The tender shall be submitted online in two part, viz., Technical Bid & Financial Bid. (b) All the pages of bid being submitted must be signed and sequentially numbered by the bidder irrespective of nature of content of the documents before uploading. (c) The offers submitted by Telegram/Fax/ shall not be considered. No correspondence will be entertained in this matter.

3 3 A. Technical Bid:- The following documents are to be furnished by the Service Provider along with Technical Bid as per the tender document: 1. The bidder should be registered with relevant authorities like GST, Income Tax etc.as applicable. (Attested copies of documents in this regard to be enclosed) 2. An undertaking (self-certificate) that the agency hasn't been blacklisted by a Central/State/UT Government institution and there has been no litigation with any government department. B. Financial Bid:- 1. The Financial bid of only those bidders who qualify the Technical conditions will be entertained. 2. The bidder shall quote their rate exclusive of GST, which will be paid extra by GST & Excise, Surat Commissionerate, on actual basis based on documentary evidence about payment of GST by the successful bidder. Date: sd/- (Prashant S.Kaduskar) Additional Commissioner GST & Excise, Surat

4 4 TERMS AND CONDITIONS 1. The bidder should possess license as per Food Safety and Standards Act, The bidder should have a valid catering license issued by the competent authority. Duly signed copy of catering license should be enclosed with the bid. 3. Tender(s) will remain valid for a period of 1 (one) year from the date of awarding of contract. If any tenderer withdraws during the validity period, his/her Performance Guarantee will be forfeited. 4. A Canteen Hall with Store room, Kitchen & Wash room having Total area square feet approximately, with electricity and running water supply will be provided by the office. 5. The light fittings, fans fitting, 3 AC fittings, furniture, equipment and utensils provided by the department in the canteen premises are in good condition and also in working order and the same is under the ownership of GST & Excise Commissionerate, Surat. The licencee shall make use of such facility with the great care and caution and shall get the same repaired from time to time at his cost to keep the same in working condition. The expenses for the same to be spent and born by the licencee. Any other items required for running canteen or kitchen may be brought by the Licencee at his own cost. 6. The approved price of the eatables should be prominently displayed at the Counter/Notice Board in Canteen. Tentative list of items to be provided by the contractor are listed at Annexure-I. However the contractor can add items as per demand/consumption, etc. 7. Electricity: Free. But it should not be used for cooking purposes. The agency would use power consumption only for refrigerator, hot-case, Grinding of Dal and for such purposes as allowed by the Institute. 8. The successful bidder will ensure that raw material used for cooking are of good quality, safe for human consumption and conform to the standard laid down by the Govt. of India. If it is found that raw material for food of inferior quality is used, the contract would be terminated immediately and the tenderer would be blacklisted In the event of any food poisoning/contamination, the bidder will be held fully responsible and penal actions may be taken as per extant laws. 9. The bidder will have to make arrangement for cleanliness of canteen and its surroundings to the satisfaction of the department. The bidder shall also be responsible for the safe and hygienic disposal of the canteen waste. 10. The bidder shall bring cooking gas cylindersat his own cost and maintain the said items in proper and hygienic conditions, for due discharge of obligations in respect of running of canteen. 11. All the arrangements for cooking and keeping food warm and water cold will be made by the agency. 12. The bidder will ensure proper sanitation/hygienic conditions in the premises and deploy persons free from infectious diseases. 13. Arrangement of sufficient numbers of good Disposable water glasses to be made by the agency. 14. Liability/responsibility in case of any accident causing injury/death to canteen worker or any of his staff shall be of the caterer. The Department shall not be responsible in any way. 15. All expenses pertaining to their employee/worker shall be borne by the bidder. They shall not have any right or claim with Department with respect to employment or pay & perks. 16. The bidder will have to provide employees in proper uniforms for service in the canteen as also for the service in rooms. 17. The timings of the canteen will be as prescribed by the department from time to time subject to change. Skeleton services will also be provided beyond office hours as and when required. 18. The bidder will use commercial gas connection on his own name. 19. The bidder shall employ only such persons, declared medically fit as certified by a Registered Medical Practitioner. No such employee will be under the age of 18 years. Documentary evidence will be provided by the bidder. 20. The bidder will be fully responsible for the repair/maintenance, cleanliness, breakage and

5 5 damage done to the building and sanitary, electrical and any other fittings and fixtures installed in the space provided to him by the Department for the purpose of preparing Lunch, Tea and Coffee. Any furniture articles, if made available to the bidder will be maintained properly. Any loss/damage (including repairs) to the same will have to be made good by the Bidder, at his cost. 21. The bidder will take all necessary precautions against fire hazards and will comply with all rules and regulations as laid down by concerned government authorities and to the satisfaction of the Department. 22. The bidder will take all necessary precautions against fire hazards and will comply with all rules and regulations as laid down by concerned government authorities and to the satisfaction of the Department. 23. Details of working lunch will be provided as and when needed. 24. Cost of food & beverages must be competitive and reasonable. Prices of some basic items should be as per list enclosed. 25. The bidder will have to employ the required staff at his own cost and bear all the statutory and other liabilities for running the canteen. The bidder will have to pay the minimum wages to the engaged staff, as per minimum wages Act of Government of Gujarat, Notifications issued from time to time, EPF and Bonus etc. as per Employees Provident Fund Act and Bonus Act amended from time to time. 26. The department shall not in any manner be treated as the employer of these employees or concerned with the terms of their employment or conditions of their services since the relationship of employer and employees shall always be considered to be between the bidder and such persons, as will be employed by him. While engaging these employees the bidder will make these conditions clear to them categorically and in writing, and their acceptance of these terms shall be communicated to the department also. 27. The bidder shall be responsible for compliance with the labour laws in respect of the personnel employed by him. The bidder shall obtain license under the Bidder Labour (Abolition and Regulation) Act 1970 (hereinafter referred as the bidder labour Act) and all other requisite licenses at his own cost from the Appropriate Authorities an comply with the terms and conditions of the license(s) and all other relevant an necessary provisions of the bidder labour Act and the Rules framed there under all such other provisions of laws in any enactment or otherwise laid down by an authority from time to time, it being clearly understood and agreed upon that the entire responsibility for compliance thereof shall always be of the bidder. The bidder shall be fully responsible for any compensation etc. in case of any injury/casualty or mishap to any employees of the canteen during canteen working hours. 28. Under no circumstances, any of the bidder's employees will stay in the premises beyond canteen hours after closing the canteen. He will ensure that the canteen rooms are properly locked and secured during closed hours of the department. The access to the space allotted to the bidder will be as per the conditions and in the mode as prescribed and regulated by the department from time to time which will be binding on him and his employees. The Department reserves the right to inspect the premises allotted to the bidder including the canteen store at any time. 29. The bidder shall not entertain any orders or supply eatables outside premises of GST& Excise Commissionerate, Surat. 30. The contract will be awarded for one year. It is to start from the date of signing the agreement and the agreement may be renewed by the department on such terms and conditions as may mutually be agreed upon between the parties. The GST & Excise Commissionerate, Surat reserves the right to cancel the contract at any time after giving one month's notice, if it is not satisfied with the working of the said bidder. The decision of the GST & Excise Commissionerate, Surat in this regard shall be final and will be binding on the bidder. 31. The bidder will, at all times ensure discipline, decent and courteous behaviour by his employees while they remain in premises of GST & Excise Commissionerate, Surat. In case any of his employees indulges in any act of indiscipline, misbehaviour or slogan shouting or indulges in violent act(s) or abets others in doing so and it is prima facie proved, the bidder shall remove the employee concerned from the premises immediately on receipt of written communication from

6 6 the authorities which will be duly acknowledged by the bidder. 32. The bidder will have to deposit Rs. 50,000/- as performance security guarantee in the form of D.D./Pay order/bank Guarantee Drawn in favour of Pay and Accounts Officer, CBEC, SURAT payable at S.B.I, Surat. No interest will be paid on this amount. The same will be refunded when the contract is over and canteen premises are handed over to the department and all dues from the bidder have been settled. 33. The bidder will not further sub-contract the contract to any other party. In case the bidder is found having sub-contracted this contract, the contract will be terminated without any notice and security deposit will be forfeited. 34. If any case the bidder violates the terms & conditions of the contract, the Security Deposit will be forfeited. 35. If any of the terms & conditions shown above at Sr. No (1) to (34) is not found fulfilled during the work contract, the GST & EXCISE COMMISSIONERATE, SURAT reserves the right to discontinue the contract without assigning any reason thereof. We agree to the above terms and conditions. Signature and Name with Date Name of the Firm

7 7 TECHNICAL BID The following documents are to be furnished by the Service Provider along with Technical Bid as per tender documents. 1. Scanned and attested copies of EMD in shape of Pay Order / DD No.. Dated For Rs. 50,000/- drawn on (name of Bank). In favor of Pay and Accounts Officer, CBEC, SURAT payable at S.B.I, Surat. Hard copy of original documents in respect of Earnest Money Deposit (E.M.D) must be delivered to the Assisstant Commissioner (General HQ), GST & Excise Commissionerate, Surat, Gandhi Baugh, Chowk Bazar, Surat , Gujarat on or before bid opening date/time as mentioned in critical date sheet. 2. Scanned and attested copies of minimum of 2 year experience as on of running canteen in Govt. Institutions/Departments/Ministries/Private organizations. 3. Scanned and attested copies of Turnover: Minimum Annual Turnover of Rs. 3 lakh during previous two Financial Years, (Attested copies of Income Tax Returns to be enclosed). 4. Scanned and attested Copies of PAN No. in the name of proprietor or firm.

8 8 ANNEXURE- I Technical bid Form for providing Canteen services Sr. No. Required Information Particulars 1 Name, Address & Telephone numbers of Organization /Firm. 2 Name(s), Address & Telephone of the Proprietors/ Directors 3 Attached copy of PAN. 4 Attached copy of GST Registration. 5 Annual turnover of previous two financial years details (along with Income Tax returns for last two years should be attached) 6 Total Staff Available, Give separate details in the form : (Manager/ Cook/ Helpers) 7 Has your firm/company black listed at any time in past by any organization. Yes/No 8 Scanned and attested experience certificate of minimum two years as on in the name of the firm providing canteen services to two establishments. DECLARATION I/We hereby certify that information furnished above is true and correct to the best of my/our knowledge. I/We understand that if any deviation is of and in above statement at any state I/We shall be blacklisted and will not have any dealing with the department in future. I hereby confirm that I am authorized to sign the Tender Document. Signature : Name of the Authorized signatory: Seal / Stamp.:

9 9 Sr. No. Item ANNEXURE- II FINANCIAL BID LIST OF ITEMS ALONGWITH RATE Item with weight Material Unit/Gram/ ML (Standard) Rate to be quoted by the Tenderer 1 Hot Tea One Cup (Full Cup) One Cup (Half Cup) 125 Ml 75 Ml 2 Hot Coffee One Cup 125 Ml 3 Butter Milk Per Glass 200 Ml 4 Lassi Per Glass 200 Ml 5 Juice Per Glass 200 Ml 6 Bread Butter 2 Pcs (2 Slices Big+ Butter thereon) Vegetable sandwich Set of 2 Pcs Big Slices 8 Poha Per Plate 100 Gms 9 Upma/Utpam Per Plate 150Gms 10 Pavbhaaji Per Plate (2 Pav) 2 Pcs 11 Samosa Per Plate 2 Pcs 12 Kachodi Per Plate 2 Pcs 13 Aaloo Parantha Per Plate 1 Pcs 14 Omlette Per plate 2 eggs 15 Chole Bhature Per Plate (2 Bhature) 2 Pcs 17 Idli sambhar Per Plate 2 Pcs 18 Vegetable Per Plate 100 Gms 19 Rice Per plate 100 Gms 20 Sweets Lunch (Full 21 thali System) with sweets Gulab Jamun (2Pc), Jalebi (4 Nos), Gajar ka halwa 4 Chapati or 3 Parantha or 6 Pooris, 1 Vegetable sabji, 1 Special sabji like Paneer etc, Rice, 1 Dal, Salad and sweets. 100 Gms 22 Place: Date: Lunch (Full thali System) without sweets 4 Chapati or 3 Parantha or 6 Pooris, 1 Vegetable sabji, 1 Special sabji like Paneer etc, Rice, 1 Dal, Salad. Signature and seal of the Proprietor/ director of the firm

10 10 ANNEXURE- III TENDER ACCEPTANCE LETTER (To be given on Company Letter Head) Date: To, Sub: Acceptance of Terms & Conditions of Tender. Tender Reference No: Name of Tender / Work: - Dear Sir, 1. I/ We hereby certify that I / we have read the entire terms and conditions of the tender documents (including all documents like annexure(s), schedule(s), etc.,), which form part of the contract agreement and I / we shall abide hereby by the terms / conditions / clauses contained therein. 2. The corrigendum(s) issued from time to time by your department/ organization to have also been taken into consideration, while submitting this acceptance letter. 3. I / We hereby unconditionally accept the tender conditions of above mentioned tender document(s) / corrigendum(s) in its totality / entirety. 4. I / We do hereby declare that our Firm has not been blacklisted/ debarred by any Govt. Department/ Public sector undertaking. 5. I / We certify that all information furnished by the our Firm is true & correct and in the event that the information is found to be incorrect/ untrue or found violated, then your department/ organization shall without giving any notice or reason therefore or summarily reject the bid or terminate the contract, without prejudice to any other rights or remedy. Yours Faithfully, (Signature of the Bidder, with Official Seal)

11 11 ANNEXURE- IV Instructions for Online Bid Submission The bidders are required to submit soft copies of their bids electronically on the CPP Portal, using valid Digital Signature Certificates. The instructions given below are meant to assist the bidders in registering on the CPP Portal, prepare their bids in accordance with the requirements and submitting their bids online on the CPP Portal. More information useful for submitting online bids on the CPP Portal may be obtained at: REGISTRATION (a) Bidders are required to enroll on the e-procurement module of the Central Public Procurement Portal (URL: by clicking on the link "Online bidder Enrolment" on the CPP Portal which is free of charge. (b) As part of the enrolment process, the bidders will be required to choose a unique username and assign a password for their accounts. (c) Bidders are advised to register their valid address and mobile numbers as part of the registration process. These would be used for any communication from the CPP Portal. (d) Upon enrolment, the bidders will be required to register their valid Digital Signature Certificate (Class II or Class III Certificates with signing key usage) issued by any Certifying Authority recognized by CCA India (e.g. Sify / ncode / emudhra etc.), with their profile. (e) Only one valid DSC should be registered by a bidder. Please note that the bidders are responsible to ensure that they do not lend their DSC's to others which may lead to misuse. (f) Bidder then logs in to the site through the secured log-in by entering their user ID/password and the password of the DSC / e-token. SEARCHING FOR TENDER DOCUMENTS 1. There are various search options built in the CPP Portal, to facilitate bidders to search active tenders by several parameters. These parameters could include Tender ID, Organization Name, Location, Date, Value, etc. There is also an option of advanced search for tenders, wherein the bidders may combine a number of search parameters such as Organization Name, Form of Contract, Location, Date, Other keywords etc. to search for a tender published on the CPP Portal. 2. Once the bidders have selected the tenders they are interested in, they may download the required documents / tender schedules. These tenders can be moved to the respective My Tenders' folder. This would enable the CPP Portal to intimate the bidders through SMS / in case there is any corrigendum issued to the tender document. 3. The bidder should make a note of the unique Tender ID assigned to each tender, in case they want to obtain any clarification / help from the Helpdesk.

12 12 PREPARATION OF BIDS a. Bidder should take into account any corrigendum published on the tender document before submitting their bids. b. Please go through the tender advertisement and the tender document carefully to understand the documents required to be submitted as part of the bid. Please note the number of covers in which the bid documents have to be submitted, the number of documents - including the names and content of each of the document that need to be submitted. Any deviations from these may lead to rejection of the bid. c. To avoid the time and effort required in uploading the same set of standard documents which are required to be submitted as a part of every bid, a provision of uploading such standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has been provided to the bidders. Bidders can use "My Space" or "Other Important Documents" area available to them to upload such documents. These documents may be directly submitted from the "My Space" area while submitting a bid, and need not be uploaded again and again. This will lead to a reduction in the time required for bid submission process. SUBMISSION OF BIDS 1. Bidder should log into the site well in advance for bid submission so that they can upload the bid in time i.e. on or before the bid submission time. Bidder will be responsible for any delay due to other issues. 2. The bidder has to digitally sign and upload the required bid documents one by one as indicated in the tender document. 3. Bidders are requested to note that they should necessarily submit their financial bids in the format provided and no other format is acceptable. If the price bid has been given as a standard PDF format with the tender document, then the same is to be downloaded and to be filled by all the bidders. Bidders are required to download the PDF file. 4. The server time (which is displayed on the bidders' dashboard) will be considered as the standard time for referencing the deadlines for submission of the bids by the bidders, opening of bids etc. The bidders should follow this time during bid submission. 5. The uploaded tender documents become readable only after the tender opening by the authorized bid openers. 6. Upon the successful and timely submission of bids (i.e. after Clicking "Freeze Bid Submission" in the portal), the portal will give a successful bid submission message & a bid summary will be displayed with the bid no. and the date & time of submission of the bid with all other relevant details. 7. The bid summary has to be printed and kept as an acknowledgement of the submission of the bid. This acknowledgement may be used as an entry pass for any bid opening meetings. ASSISTANCE TO BIDDERS 1) Any queries relating to the tender document and the terms and conditions contained therein should be addressed to the Tender Inviting Authority for a tender or the relevant contact person in of GST & Excise, Surat, Commissionerate. 2) Any queries relating to the process of online bid submission or queries relating to CPP Portal in general may be directed to the 24x7 CPP Portal Helpdesk.

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