Adult Non-Credit ESL/FSL/CL Learner Survey 2011 Survey Report TORONTO CATHOLIC DISTRICT SCHOOL BOARD

Transcription

1 Adult n-credit ESL/FSL/CL Learner Survey 2011 Survey Report TORONTO CATHOLIC DISTRICT SCHOOL BOARD

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3 Table of Contents Table of Contents Introduction 3 Executive Summary 4 Content Summary 5 Key Survey Findings: Profile of ESL/FSL Learners 6 Profile of ESL/FSL Classes 6 Provincial Learner Language Training Needs 6 School Boards that Participated in the Survey 7 Appendix 1: Provincial Data 8 (comparative charts, 2010, 2011) Appendix 2: Toronto Catholic DSB Data (Short Version) 34 (comparative charts, 2010, 2011) Appendix 3: Ontario/TCDSB Data Comparison Charts 43 (2011 only) Appendix 4: Toronto Catholic DSB Data (Detailed Comparative Summary) 57 (comparative charts, 2010, 2011) Appendix 5: Learner Questionnaire 83 2

4 Introduction Introduction Thank you for your school board s participation in the Adult n-credit Language Training Learner Survey. The Ontario Ministry of Citizenship and Immigration (MCI) and the Ontario Association of Adult and Continuing Education School Board Administrators (CESBA) appreciate the time and continued support of your staff and learners in the completion of this survey. We look forward to continuing to work together to build and maintain a strong Adult Language Training Program for Ontario immigrants. This report is intended to provide you with a summary of the survey results. This includes the provincewide results, as well as results for your school board in both short version and detailed format (please see Content Summary page 5). The survey was conducted by CESBA with funding provided by MCI. The purpose of the survey was to gather data from current learners that will provide valuable information to MCI and the school boards about the demographics, preferences, language training history, and characteristics of English as a Second Language (ESL), French as a Second Language (FSL), and Citizenship and Language (CL) training learners. It will also: Assist school boards with program planning Identify areas for additional research Provide comparative data with the previous surveys completed in and 2010 The other aspect of this initiative was the distribution of teaching and learning resources about surveys for use in a range of ESL and FSL classes. All materials were made available in both French and English. A curriculum resource entitled Count Yourself In / Soyez du mbre, was distributed to all participating school boards to enhance learners understanding of surveys and questionnaires in Canada. This 135 page document includes: Lesson plans and units for courses ranging from ESL Literacy to Canadian Language Benchmark (CLB) 5 Learning outcomes Ready to use reproducible activities Recommended additional resources Suggested extension activities An instructor guide and glossary of terms used in the survey along with the instructor handbook supported the survey week implementation. Downloadable versions of these documents in both English and French are available on the CESBA website. The survey tool was designed by CESBA in collaboration with MCI in and revised in The surveys were distributed by CCI Research Inc. to the participating boards. School boards with less than 400 learners were asked to survey all of their learners. All other boards were asked to survey a representative sample of learners. During the survey week, administrators/coordinators and instructors administered the survey to learners in classes. The surveys were then returned to CCI Research Inc. for processing and further reporting. 3

5 Executive Summary Executive Summary During the week of October 24-31, 2011, school boards from across the province participated in the third Adult n-credit Language Training Learner Survey. The survey was first designed and conducted in October, with the second conducted in March The surveys included all school boards that delivered Adult n-credit Language Training in Ontario at the time of the survey. Seven thousand, four hundred and forty-five (7,445) surveys were returned and processed. Among participating school boards, thirty-three boards offered ESL programs only, one board offered both ESL and FSL programs, and five boards offered FSL programs only. Overall the results of the survey indicate that learners who participate in Adult n-credit Language Training in Ontario tend to be female (69%) and between 30 and 44 years of age (43%). Although the surveyed learners were born in over 45 different countries, 23% reported either China or Colombia as their country of birth. About half (51%) of the surveyed learners have been living in Canada for less than 4 years and 41% identified themselves as permanent residents while 37% reported that they are Canadian citizens. Almost one-third (31%) have completed a university education and a similar proportion (31%) indicated that they are currently looking for a job. This individual board report will provide you with a summary of the survey results for 2011 in a comparative chart format with both the and 2010 data. This includes the province-wide results, as well as results for your board in both short version and detailed format. 4

6 Content Summary Content Summary In Appendix 1, you will find a provincial overview of learner responses to each survey question based on the 2011 survey as well as comparative data with the and 2010 surveys. This Ontario data report also provides a comprehensive breakdown of learner responses based on: Length of time in Canada First language training class Age Gender Education level attained In Appendix 2, we have provided a short version of your individual school board data, based upon the number of learners that responded to the survey, in a comparative chart format with the and 2010 data. This data may not represent all learners attending classes during the survey week as the survey was voluntary and was intended to provide a representative sampling only. Appendix 3 includes a series of charts comparing the overall province-wide responses to each question with the responses from your school board s learners based on the 2011 survey. The charts do not represent all individual school board learner responses. Please refer to Appendix 4 for a complete, detailed summary of your school board s data. We have provided a detailed summary of responses for your school board in Appendix 4, in a comparative chart format including data from the, 2010 and 2011 surveys. This report also provides you with a comprehensive breakdown of learner responses, using 2011 data only, based on length of time in Canada, whether or not this was the learner's first language class, age, gender and education level attained. We have included the Learner Questionnaire in Appendix 5 for your reference. 5

7 Key Survey Findings KEY SURVEY FINDINGS (based upon the most frequently given responses) PROFILE OF ESL/FSL LEARNERS AT TIME OF THE SURVEY 6,561 ESL learners completed the survey 884 FSL learners completed the survey 69% of all respondents were female 43% were years of age 37% were 45 years of age or older 15% of survey respondents were born in China, 8% were born in Colombia 16% cited Chinese as their first language, 15% cited Spanish as their first language 51% had been in Canada for three years or less, 22% had been in Canada for more than 10 years 41% were permanent residents and 37% were Canadian Citizens 56% had at least some post-secondary education 12% selected Student as their prior occupation before moving to Canada, while 8% selected Education, Training, and Library, and 7% selected Business, Finance, Insurance as their prior NOC (National Occupation Classification) sector before moving to Canada 27% were working full-time or part-time at the time of the survey PROFILE OF ESL/FSL CLASSES 68% attended class in the morning (compared with only 6% of respondents who attended class on weekends) 32% of learners attended more than 20 hours per week 95% indicated that they were attending a class at their preferred time 57% found out about their class from friends or family, 21% learned about their class from a settlement or social services agency 80% of all learners indicated that their class was helpful in learning English or French 36% indicated that the most important reason for taking their class was to help improve their language for daily life, 30% indicated finding a job or getting a better job was the most important reason 94% indicated that their class would be very helpful/helpful toward reaching their goals 77% of respondents indicated that they were not currently taking other language classes LANGUAGE TRAINING NEEDS 47% of respondents indicated that speaking was the hardest skill to learn followed by writing at 28% and listening at 20% 64% of respondents indicated speaking was the most important skill area to learn followed by listening at 18% and writing at 14% 42% identified conversation as their favorite way of learning English or French, followed by listening to the teacher at 36% 6

8 School Boards that Participated in the Survey School Boards that Participated in the Survey Algoma District School Board Algonquin and Lakeshore Catholic District School Board Avon Maitland District School Board Bluewater District School Board Conseil scolaire catholique Franco-rd Conseil scolaire de district des écoles catholiques du Sud-Ouest Conseil scolaire public du rd-est de l Ontario Conseil des écoles catholiques du Centre-Est Conseil des écoles publiques de l Est de l Ontario District School Board of Niagara Dufferin-Peel Catholic District School Board Durham Catholic District School Board Durham District School Board Grand Erie District School Board Greater Essex County District School Board Halton Catholic District School Board Halton District School Board Hamilton-Wentworth Catholic District School Board Hamilton-Wentworth District School Board Lakehead District School Board Lambton Kent District School Board Limestone District School Board London District Catholic School Board Near rth District School Board Niagara Catholic District School Board Ottawa Catholic District School Board Ottawa-Carleton District School Board Peel District School Board Renfrew County District School Board Simcoe County District School Board Sudbury Catholic District School Board Thames Valley District School Board Toronto Catholic District School Board Toronto District School Board Upper Canada District School Board Upper Grand District School Board Waterloo Catholic District School Board York Catholic District School Board York Region District School Board 7

9 Appendix 1 : Provincial Data Appendix 1 Provincial Data The data in this appendix is a comparative look at the results from the three surveys conducted in, 2010, and It represents participating school boards that delivered Adult n-credit Language Training across Ontario at the time of the survey. Questions 1-9 provide a general overview of learner demographics. Questions provide both a comparative look at overall learner responses in all three years and a detailed breakdown of their responses based upon the length of time in Canada, whether or not this was the learner s first language class, age, gender, and highest level of education attained. The breakdown is provided in order to assist in further identifying trends and needs. Several questions, such as question 20, allowed learners to select all responses that applied to them. Therefore, we have included a column for responses that identifies the total number of responses received (for learners who provided more than one response), followed by a column for cases that identifies the total number of learners that responded to this question. 8

10 Appendix 1 : Provincial Data Q.1 Gender Female 68% 67% 69% Male 32% 33% 31% Responses 4,786 8,020 7,392 Q.2 Age Less than 18 years of age 0% 0% 0% years of age 20% 19% 20% years of age 45% 44% 43% years of age 29% 31% 30% 65 years of age or older 5% 6% 7% Responses 4,696 8,037 7,400 Q.3 How long have you been living in Canada? Less than 1 year 26% 24% 22% 1-3 years 34% 30% 29% 4-6 years 13% 14% 15% 7-10 years 11% 12% 12% More than 10 years 17% 19% 22% Responses 4,731 8,028 7,389 Q.4 Current Status Refugee Claimant 23% 22% 17% Convention Refugee 3% 3% 3% Permanent Resident 41% 36% 41% Canadian Citizen 33% 36% 37% Live-in caregiver on a work permit --- 3% 3% Responses 4,524 7,862 7,252 9

11 Appendix 1 : Provincial Data Q.5 Country of Birth (Top 10) Q.5 Country of Birth (Top 10) 2010 Q.5 Country of Birth (Top 10) 2011 China 17% China 13% China 15% Colombia 12% Colombia 11% Colombia 8% Iran 5% Iran 5% Iran 6% Mexico 4% Afghanistan 4% Afghanistan 4% Korea 4% Korea 4% Iraq 4% Afghanistan 3% Mexico 4% Korea 4% India 3% Vietnam 4% India 3% Vietnam 3% India 3% Sri Lanka 3% Russia 3% Iraq 3% Vietnam 3% Sri Lanka 2% Russia 3% El Salvador 2% Responses 4,822 Sri Lanka 3% Mexico 2% Other 12% Pakistan 2% Responses 8,009 Poland 2% Russia 2% Ukraine 2% Hungary 2% Other 14% Responses 7,370 10

12 Appendix 1 : Provincial Data Q.6 First Language Learned (Top 10) Q.6 First Language Learned (Top 10) 2010 Spanish 23% Spanish 21% Chinese 16% Chinese 18% Chinese 14% Spanish 15% Persian 7% Arabic 8% Arabic 10% Arabic 7% Persian 7% Persian 9% Russian 4% Korean 4% Korean 4% Korean 4% Russian 4% Russian 4% Tamil 2% Tamil 3% Filipino 3% French 2% Vietnamese 3% Vietnamese 3% Vietnamese 2% Creole 2% Polish 2% Polish 2% Polish 2% Portuguese 2% Responses 4,822 Portuguese 2% Tamil 2% Punjabi 2% Urdu 2% Somali 2% Hungarian 2% Urdu 2% Other 10% Hungarian 2% Responses 7,279 Other 8% Responses 7,916 Q.6 First Language Learned (Top 10) 2011 Q.7 Highest Level of Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 2% 9% 11% 19% 13% 2% 9% 34% % 2% 10% 9% 13% 12% 21% 20% 16% 15% 2% 3% 7% 7% 28% 31% Responses 4,616 7,811 7,199 11

13 Appendix 1 : Provincial Data Q.8 Usual Job Before Moving to Canada * Q.8 Usual Job Before Moving to Canada 2010 Business, Finance and Administration Social Science, Education, Government and Religion Sales and Service 11% 15% Student 11% Student 12% 13% Business, Finance, Insurance 8% Education, Training, and Library Education, Training, and Library 8% 8% Business, Finance, Insurance 7% Student 11% t working 7% Healthcare 6% Housewife/Homemaker 9% Healthcare 6% t working 6% Natural and Applied Sciences and Related Health 7% Trades, Transport and Equipment Operators Other/Unknown 5% 8% Stay-at-home parent 6% Stay-at-home parent 6% Office and Administrative Support 7% Sales 5% Self-employed (Own business) Management 4% Architecture and Engineering 4% Art, Culture, Recreation and Sport 4% Computer and Technical Services 5% Architecture and Engineering 5% Office and Administrative Support 5% 5% Sales 5% 3% Self-employed (Own business) Computer and Technical Services Job/t Working 3% Construction 3% Construction 3% Unique to Primary Industry 2% Management 3% Unique to Processing, Manufacturing and Utilities Self Employed, Own/Family Business 2% 2% Arts, Entertainment, Sports, and Media Farming, Fishing, and Forestry 2% 2% Arts, Entertainment, Sports, and Media Community, Social, or Religious Services Farming, Fishing, and Forestry Retired 0% Hospitality/Tourism 2% Hospitality/Tourism 2% Responses 4,571 Cases 4,468 *Responses were categorized according to major NOC Occupational Descriptions Transportation and Warehousing Building and Grounds Cleaning and Maintenance Community, Social, or Religious Services Installation, Maintenance, and Repair 5% 4% 2% 2% 2% 2% Management 2% 1% 1% Building and Grounds Cleaning and Maintenance Installation, Maintenance, and Repair 1% 1% 1% Law/Legal 1% Law/Legal 1% Personal Care and Service 1% Personal Care and Service 1% Transportation and Warehousing Retired 1% Retired 1% Life, Physical, and Social Sciences 0% Q.8 Usual Job Before Moving to Canada 2011 Life, Physical, and Social Sciences Mining, Oil and Gas 0% Mining, Oil and Gas 0% Other 12% Other 11% Responses 7,676 Responses 7,083 1% 0% Q.9 Current Employment Status Working Full-time Working Part-time t working, looking for a job t working, not looking for a job Stay-at-home parent Social Assistance Recipient (Ontario Works) In an Employment Ontario program In other government programs In other programs 17% 11% 23% 13% 10% 22% --- 3% % 15% 10% 12% 32% 31% 15% 17% 10% 12% 25% 19% 2% 1% 3% 2% 4% 3% Responses Cases 7,978 4,738 9,154 8,060 7,917 7,237 12

14 Appendix 1 : Provincial Data Q.10 Are you attending a class in the: (select all that apply) Morning Afternoon Evening Weekend Responses Cases % 40% 21% 8% 6,720 4,802 68% 41% 21% 7% 10,970 8, % 41% 22% 6% 10,076 7,405 NOTE: The following breakdown is 2011 data only. Length of Time in Morning Afternoon Evening Weekend Responses Cases Canada <1 year 78% 56% 16% 3% 2,513 1, years 4-6 years 7-10 years >10 years First language training class Yes 74% 45% 20% 4% 3,013 2,123 62% 33% 26% 7% 1,373 1,076 59% 33% 26% 7% 1, % 29% 26% 9% 1,977 1,603 Morning Afternoon Evening Weekend Responses Cases 71% 43% 20% 5% 6,235 4,465 63% 37% 25% 6% 3,373 2,583 Age <18 years years or older Morning Afternoon Evening Weekend Responses Cases 87% 47% 7% 7% % 46% 24% 4% 2,047 1,443 68% 42% 23% 5% 4,373 3,167 67% 38% 22% 6% 2,980 2,236 68% 27% 15% 9% Gender Female Male Morning Afternoon Evening Weekend Responses Cases 69% 41% 20% 6% 6,902 5,093 65% 41% 27% 5% 3,106 2,262 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Morning Afternoon Evening Weekend Responses Cases 85% 47% 9% 3% % 45% 11% 5% % 47% 15% 4% 1, % 47% 16% 4% 1,997 1,404 69% 40% 22% 5% 1,502 1,107 64% 38% 28% 5% % 39% 24% 7% % 34% 32% 8% 2,917 2,236 13

15 Appendix 1 : Provincial Data Q.11 How many total hours each week are you attending class(es)? Less than More than 20 Responses % 19% 34% 36% 4,722 9% 25% 32% 34% 7, % 27% 33% 32% 7,333 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Less than More than 20 Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 4% 17% 28% 51% 1,627 6% 23% 35% 36% 2,118 11% 32% 33% 24% 1,058 9% 36% 36% 20% % 37% 31% 20% 1,581 First language training class Yes Less than More than 20 Responses 7% 25% 32% 36% 4,427 8% 32% 34% 26% 2,564 Age <18 years years or older Less than More than 20 Responses 0% 27% 20% 53% 15 7% 27% 24% 41% 1,431 7% 27% 33% 33% 3,147 8% 28% 37% 27% 2,211 16% 30% 37% 17% 489 Gender Female Male Less than More than 20 Responses 8% 27% 35% 31% 5,038 8% 29% 28% 35% 2,248 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Less than More than 20 Responses 9% 14% 35% 42% % 18% 36% 33% 647 9% 21% 33% 37% 885 8% 20% 36% 37% 1,390 8% 27% 33% 32% 1,101 7% 39% 23% 31% 190 7% 31% 33% 29% 530 6% 37% 31% 27% 2,222 14

16 Appendix 1 : Provincial Data Q.12 Is this your preferred time? Yes Responses % 5% 4,734 95% 5% 7, % 5% 7,191 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 94% 6% 1,610 94% 6% 2,073 96% 4% 1,034 96% 4% % 4% 1,538 First language training class Yes Yes Responses 95% 5% 4,340 94% 6% 2,533 Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses 94% 6% 16 94% 6% 1,415 95% 5% 3,073 95% 5% 2,171 99% 1% 478 Yes Responses 95% 5% 4,929 94% 6% 2,213 Yes Responses 95% 5% % 3% % 4% % 4% 1,365 94% 6% 1,075 92% 8% % 4% % 7% 2,194 15

17 Appendix 1 : Provincial Data Q.13 How did you first find out about this class? Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses % 7% 18% 4% 5% 6% 4,652 60% 8% 19% 5% 3% 5% 7, NOTE: The following breakdown is 2011 data only. Length of Time in Canada 57% 10% 19% 4% 3% 6% 7,287 Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 54% 9% 29% 2% 2% 4% 1,621 58% 9% 22% 3% 2% 5% 2,100 57% 12% 16% 6% 4% 5% 1,048 60% 14% 12% 5% 4% 5% % 11% 10% 6% 6% 10% 1,573 First language training class Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses Yes 57% 9% 22% 3% 3% 5% 4,397 57% 13% 14% 6% 4% 7% 2,547 Age Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses <18 years years or older 69% 6% 19% 6% 0% 0% 16 60% 13% 17% 3% 3% 4% 1,435 54% 12% 20% 4% 3% 6% 3,114 57% 8% 21% 5% 4% 6% 2,198 71% 4% 10% 3% 5% 7% 485 Gender Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses Female Male 59% 10% 18% 4% 4% 6% 5,010 54% 11% 23% 4% 3% 5% 2,228 Education Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 66% 3% 21% 1% 1% 8% % 4% 22% 3% 2% 4% % 4% 22% 4% 4% 5% % 7% 21% 4% 4% 4% 1,389 58% 10% 17% 5% 4% 5% 1,088 46% 11% 27% 3% 2% 12% % 10% 17% 5% 4% 6% % 17% 17% 4% 3% 7% 2,208 16

18 Appendix 1 : Provincial Data Q.14 How helpful is this course in teaching you English/French? Good Fair Poor Very Poor Responses % 13% 1% 0% 4,778 81% 17% 2% 1% 7, % 17% 2% 1% 7,280 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Good Fair Poor Very Poor Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 82% 16% 2% 1% 1,620 80% 17% 2% 1% 2,087 80% 17% 2% 1% 1,057 77% 20% 2% 0% % 19% 2% 1% 1,570 First language training class Yes Good Fair Poor Very Poor Responses 81% 16% 2% 1% 4,397 78% 19% 2% 0% 2,550 Age <18 years years or older Good Fair Poor Very Poor Responses 69% 25% 6% 0% 16 78% 19% 2% 1% 1,424 80% 18% 2% 1% 3,119 81% 16% 2% 1% 2,194 84% 14% 2% 1% 489 Gender Female Male Good Fair Poor Very Poor Responses 81% 17% 2% 1% 5,001 78% 19% 2% 1% 2,231 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Good Fair Poor Very Poor Responses 88% 8% 1% 2% % 11% 1% 1% % 12% 1% 0% % 14% 2% 1% 1,396 80% 17% 2% 1% 1,083 81% 15% 3% 1% % 20% 2% 1% % 24% 3% 0% 2,203 17

19 Appendix 1 : Provincial Data Q.15 Most important reasons for taking this class. To help: Get a job Improve your language for the job you are in now Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 28% % 2% 11% 3% 5% 2% --- 2nd Mention 24% % 3% 10% 14% 7% 3% --- 3rd Mention 16% % 4% 10% 11% 14% 13% --- 1st Mention 22% 9% 8% 35% 3% 13% 2% 4% 2% 1% Other reason Responses 4, nd Mention 16% 10% 12% 21% 4% 10% 12% 6% 3% 1% 7,106 3rd Mention 12% 6% 12% 17% 3% 8% 10% 8% 9% 6% 1st Mention 23% 8% 7% 36% 2% 11% 3% 3% 2% 1% nd Mention 15% 11% 12% 21% 3% 9% 13% 6% 3% 1% 6,489 NOTE: The following breakdown is 2011 data only. Length of Time in Canada 3rd Mention 11% 6% 12% 17% 3% 9% 10% 7% 11% 5% Get a job Improve your language for the job you are in now Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 25% 5% 4% 36% 3% 17% 1% 4% 2% 1% Other reason Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 2nd Mention 21% 8% 9% 24% 4% 11% 8% 9% 3% 1% 3rd Mention 14% 5% 10% 17% 3% 12% 7% 9% 14% 3% 1st Mention 23% 7% 7% 37% 2% 13% 2% 4% 2% 1% 2nd Mention 16% 10% 12% 21% 3% 13% 10% 8% 5% 1% 3rd Mention 13% 5% 12% 17% 2% 10% 7% 8% 16% 3% 1st Mention 23% 10% 9% 32% 2% 11% 4% 2% 5% 1% 2nd Mention 13% 15% 12% 21% 3% 8% 12% 6% 5% 1% 3rd Mention 9% 6% 13% 17% 3% 9% 10% 7% 11% 5% 1st Mention 22% 10% 10% 35% 3% 8% 5% 2% 2% 2% 2nd Mention 9% 13% 15% 21% 5% 8% 19% 4% 1% 2% 3rd Mention 11% 7% 12% 17% 3% 6% 14% 6% 5% 7% 1st Mention 21% 10% 11% 38% 2% 4% 7% 2% 1% 3% 2nd Mention 10% 13% 13% 19% 3% 4% 22% 4% 1% 3% 3rd Mention 8% 6% 12% 15% 3% 5% 15% 5% 3% 9% 1,514 1, ,309 Continued 18

20 Appendix 1 : Provincial Data First language training class Yes Age <18 years years or older Gender Get a job Improve your language for the job you are in now Q.15 Most important reasons for taking this class. To help: Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 24% 7% 6% 37% 2% 11% 3% 3% 2% 1% 2nd Mention 16% 10% 11% 22% 3% 9% 13% 7% 3% 1% 3rd Mention 12% 6% 11% 15% 3% 9% 10% 8% 12% 4% 1st Mention 21% 9% 10% 34% 3% 12% 4% 3% 3% 2% 2nd Mention 14% 12% 13% 19% 4% 11% 13% 6% 3% 2% 3rd Mention 11% 6% 13% 19% 2% 8% 10% 6% 8% 6% Get a job Improve your language for the job you are in now Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 8% 0% 8% 31% 8% 15% 8% 15% 0% 0% 2nd Mention 15% 8% 8% 15% 15% 31% 0% 0% 8% 0% 3rd Mention 15% 8% 8% 15% 8% 15% 0% 0% 8% 8% 1st Mention 20% 7% 7% 28% 5% 23% 1% 4% 2% 1% 2nd Mention 17% 11% 12% 21% 5% 15% 4% 8% 4% 1% 3rd Mention 14% 6% 14% 19% 3% 11% 5% 9% 10% 3% 1st Mention 25% 9% 8% 31% 3% 12% 4% 4% 2% 1% 2nd Mention 16% 10% 13% 22% 4% 10% 10% 7% 3% 1% 3rd Mention 12% 6% 11% 18% 3% 10% 11% 8% 10% 3% 1st Mention 27% 9% 8% 40% 1% 5% 3% 2% 2% 2% 2nd Mention 13% 14% 12% 22% 2% 5% 16% 6% 3% 2% 3rd Mention 9% 6% 13% 16% 2% 6% 12% 6% 11% 6% 1st Mention 5% 3% 1% 77% 0% 0% 8% 1% 1% 2% 2nd Mention 4% 2% 2% 12% 2% 1% 61% 0% 2% 3% 3rd Mention 3% 2% 2% 4% 0% 1% 9% 3% 14% 19% Get a job Improve your language for the job you are in now Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 22% 7% 7% 38% 2% 11% 4% 3% 2% 1% Other reason Other reason Other reason Responses 3,925 2,314 Responses 13 1,326 2,827 1, Responses Female 2nd Mention 14% 10% 12% 21% 4% 9% 15% 6% 3% 1% 4,496 3rd Mention 12% 5% 11% 16% 3% 9% 11% 7% 10% 5% 1st Mention 26% 9% 8% 31% 3% 12% 2% 3% 2% 2% Male 2nd Mention 17% 12% 12% 22% 3% 9% 9% 7% 2% 1% 3rd Mention 9% 6% 13% 18% 3% 8% 7% 9% 11% 4% 1,963 Continued 19

21 Appendix 1 : Provincial Data Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Get a job Improve your language for the job you are in now Q.15 Most important reasons for taking this class. To help: Get a different or better job Improve your english/french for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 20% 8% 2% 52% 3% 1% 8% 0% 2% 2% 2nd Mention 7% 8% 6% 24% 5% 2% 25% 2% 7% 6% 3rd Mention 11% 2% 7% 10% 4% 6% 16% 3% 16% 4% 1st Mention 22% 7% 3% 50% 3% 2% 5% 1% 3% 2% 2nd Mention 13% 9% 7% 22% 5% 3% 23% 3% 5% 2% 3rd Mention 12% 4% 10% 8% 5% 3% 14% 4% 16% 5% 1st Mention 24% 7% 7% 41% 6% 5% 4% 1% 3% 1% 2nd Mention 15% 11% 9% 24% 7% 6% 16% 3% 4% 1% 3rd Mention 10% 5% 12% 12% 5% 7% 13% 5% 14% 5% 1st Mention 23% 8% 6% 39% 4% 11% 2% 1% 4% 1% 2nd Mention 17% 11% 9% 21% 5% 9% 12% 5% 4% 1% 3rd Mention 12% 5% 12% 16% 3% 9% 11% 6% 13% 3% 1st Mention 21% 9% 7% 37% 2% 16% 3% 2% 1% 1% 2nd Mention 15% 11% 12% 21% 3% 12% 13% 6% 2% 1% 3rd Mention 9% 6% 13% 18% 2% 12% 9% 7% 11% 5% 1st Mention 29% 8% 11% 32% 4% 5% 5% 4% 1% 1% 2nd Mention 15% 8% 14% 25% 2% 8% 14% 6% 1% 1% 3rd Mention 13% 8% 9% 17% 1% 6% 6% 12% 11% 7% 1st Mention 23% 8% 9% 33% 2% 14% 4% 3% 2% 1% 2nd Mention 13% 13% 17% 21% 2% 9% 11% 6% 4% 2% 3rd Mention 12% 6% 11% 17% 2% 11% 9% 8% 11% 4% 1st Mention 23% 8% 10% 29% 0% 15% 3% 7% 1% 3% 2nd Mention 15% 11% 14% 19% 1% 12% 10% 10% 2% 2% 3rd Mention 11% 7% 11% 21% 2% 9% 8% 9% 6% 6% Other reason Responses , ,073 20

22 Appendix 1 : Provincial Data Q.16 How helpful do think this course will be for reaching your goals? Very helpful Somewhat helpful t helpful at all Responses 79% 20% 1% 4,719 Q.16 How helpful do think this language training will be for reaching your goals? Very helpful Helpful A little helpful t helpful at all Responses % 33% 6% 1% 7, % 33% 6% 1% 7,305 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Very helpful Helpful A little helpful t helpful at all Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 65% 31% 4% 0% 1,626 60% 33% 6% 1% 2,108 58% 34% 7% 1% 1,053 56% 37% 7% 1% % 32% 5% 1% 1,570 First language training class Yes Very helpful Helpful A little helpful t helpful at all Responses 64% 31% 5% 0% 4,428 56% 36% 7% 1% 2,566 Age <18 years years or older Very helpful Helpful A little helpful t helpful at all Responses 63% 31% 6% 0% 16 60% 33% 6% 1% 1,433 60% 34% 5% 0% 3,137 62% 32% 6% 1% 2,196 60% 33% 7% 0% 485 Gender Female Male Very helpful Helpful A little helpful t helpful at all Responses 61% 33% 5% 1% 5,021 61% 33% 6% 0% 2,236 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Very helpful Helpful A little helpful t helpful at all Responses 72% 19% 6% 4% % 24% 6% 0% % 27% 5% 0% % 29% 5% 1% 1,398 58% 36% 6% 0% 1,091 74% 21% 4% 1% % 36% 6% 0% % 40% 6% 1% 2,220 21

23 Appendix 1 : Provincial Data Q.17 Is this the first language training class you have taken in Canada? Yes Responses % 36% 4,691 65% 35% 7, NOTE: The following breakdown is 2011 data only. 63% 37% 7,068 Length of Time in Canada <1 year 1-3 years 4-6 years 7-10 years >10 years Yes Responses 87% 13% 1,593 65% 35% 2,040 52% 48% 1,017 50% 50% % 49% 1,492 Age <18 years years or older Yes Responses 50% 50% 16 70% 30% 1,402 63% 37% 3,033 60% 40% 2,113 63% 37% 467 Gender Female Male Yes Responses 61% 39% 4,839 68% 32% 2,182 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses 71% 29% % 30% % 32% % 35% 1,335 62% 38% 1,040 70% 30% % 40% % 41% 2,176 22

24 Appendix 1 : Provincial Data Q.18 What other language training classes have you taken?* LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) Other Responses 40% 17% 5% 38% 1,397 In, respondents chose only one response, after they were instructed to select all that apply Q.18 What other types of language training classes have you taken in Canada?* 2010 LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases 43% 21% 4% 9% 8% 26% 2,715 2, % 20% 3% 9% 11% 25% 2,668 2,427 *te, only those who answered '' to question 17 were considered for this question **Language Instruction for Newcomers to Canada NOTE: The following breakdown is 2011 data only. Length of Time in Canada <1 year LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases 38% 22% 3% 11% 5% 28% years 4-6 years 7-10 years >10 years First language training class Yes Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 48% 19% 1% 8% 6% 25% % 20% 2% 6% 8% 19% % 20% 3% 5% 12% 24% % 20% 3% 13% 18% 28% LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases % 20% 3% 9% 11% 25% 2,668 2,427 LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases 14% 57% 0% 14% 0% 14% % 24% 3% 12% 10% 28% % 18% 3% 9% 13% 22% 1,184 1,074 46% 20% 2% 8% 9% 25% % 20% 1% 4% 7% 30% LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases 45% 19% 3% 9% 10% 25% 1,941 1,758 39% 21% 2% 8% 12% 25% LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language Other Responses Cases 43% 11% 3% 9% 9% 40% % 17% 6% 4% 4% 35% % 23% 6% 9% 4% 33% % 25% 2% 7% 6% 22% % 21% 2% 8% 10% 24% % 23% 4% 6% 29% 27% % 17% 1% 11% 10% 26% % 16% 1% 11% 16% 21%

25 Appendix 1 : Provincial Data Q.19 Did you ever start an ESL/FSL course that you did not finish?* Yes Responses % 60% 1,630 46% 54% 2, % 54% 2,444 *te, only those who answered '' to question 17 were considered for this question NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 31% 69% % 63% % 48% % 43% % 52% 679 First language training class Yes Yes Responses % 54% 2,444 Age <18 years years or older Yes Responses 25% 75% 8 40% 60% % 52% 1,083 46% 54% % 52% 157 Gender Female Male Yes Responses 48% 52% 1,766 42% 58% 664 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses 47% 53% 34 58% 42% % 48% % 47% % 52% % 52% 52 49% 51% % 63%

26 Appendix 1 : Provincial Data Q.20 Why did you not finish the course* Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 32% 7% 8% 18% 8% 8% 2% 9% 20% 3% 5% 14% % 6% 5% 18% 8% 8% 3% 7% 22% 2% 4% 9% 1,387 1,095 26% 6% 6% 21% 7% 9% 3% 6% 23% 3% 3% 10% 1,356 1,096 *te, only those who answered '' to question 17 and 'Yes' to question 19 were considered for this question NOTE: The following breakdown is 2011 data only. Took other Length of Time in Looking for child t happy Got a job Sick or hurt Moved courses/ transportation Canada a job care with course training <1 year Personal reasons Learned everything I needed Financial reasons Time Responses Cases 15% 8% 3% 30% 15% 2% 5% 8% 12% 13% 5% 5% years 4-6 years 7-10 years >10 years First language training class Yes Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 20% 6% 6% 29% 11% 4% 6% 5% 19% 3% 1% 8% % 6% 8% 22% 6% 10% 2% 5% 23% 1% 5% 8% % 6% 8% 16% 4% 16% 4% 6% 23% 3% 3% 11% % 5% 5% 16% 5% 8% 2% 7% 27% 2% 4% 15% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases % 6% 6% 21% 7% 9% 3% 6% 23% 3% 3% 10% 1,356 1,096 Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 0% 0% 0% 0% 50% 50% 0% 0% 0% 0% 50% 0% % 2% 4% 24% 9% 4% 4% 5% 20% 4% 6% 8% % 5% 7% 20% 6% 16% 5% 6% 24% 3% 4% 11% % 10% 6% 18% 7% 2% 1% 6% 20% 2% 3% 11% % 0% 10% 36% 8% 1% 1% 4% 30% 4% 0% 12% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 23% 5% 6% 22% 7% 12% 4% 6% 24% 2% 3% 11% 1, % 7% 6% 18% 8% 1% 1% 6% 18% 5% 4% 10% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 13% 13% 0% 40% 20% 13% 13% 13% 13% 0% 7% 13% % 5% 11% 27% 3% 5% 1% 5% 25% 1% 1% 5% % 3% 6% 19% 2% 10% 6% 2% 27% 1% 2% 9% % 9% 6% 19% 6% 7% 3% 4% 23% 3% 6% 11% % 5% 6% 19% 7% 10% 2% 6% 20% 3% 4% 6% % 0% 8% 21% 17% 4% 0% 4% 8% 4% 0% 29% % 5% 5% 24% 4% 9% 1% 7% 22% 3% 1% 10% % 5% 5% 19% 10% 10% 4% 8% 23% 4% 3% 13%

27 Appendix 1 : Provincial Data 2010 Q.21 What other types of language training classes are you taking now, besides this one? other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases % 6% 7% 1% 3% 1% 6% 7,343 7, **Language Instruction for Newcomers to Canada NOTE: The following breakdown is 2011 data only. Length of Time in Canada <1 year 77% 6% 8% 1% 2% 2% 5% 6,807 6,685 other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases 81% 7% 5% 1% 2% 1% 5% 1,596 1, years 4-6 years 7-10 years >10 years First language training class Yes Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 76% 7% 8% 1% 3% 1% 5% 1,967 1,934 75% 7% 10% 1% 3% 2% 5% % 4% 8% 1% 2% 3% 7% % 4% 8% 1% 3% 3% 6% 1,405 1,386 other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases 80% 5% 7% 1% 2% 2% 4% 4,235 4,168 74% 7% 7% 0% 3% 2% 8% 2,276 2,230 other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases 67% 7% 20% 7% 0% 7% 0% % 5% 7% 1% 4% 2% 5% 1,358 1,322 78% 7% 7% 0% 2% 2% 6% 2,932 2,879 76% 6% 9% 1% 3% 2% 5% 2,023 1,997 79% 5% 8% 1% 2% 0% 6% other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases 77% 6% 8% 1% 3% 2% 6% 4,657 4,582 78% 6% 8% 1% 2% 2% 5% 2,113 2,066 other classes LINC** Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/ English as a Second Language Other Responses Cases 80% 8% 8% 2% 2% 1% 5% % 5% 8% 1% 3% 1% 4% % 7% 10% 0% 4% 1% 4% % 6% 8% 1% 2% 1% 4% 1,300 1,290 76% 5% 9% 1% 3% 1% 6% 1, % 4% 10% 0% 2% 8% 4% % 5% 7% 1% 1% 2% 6% % 7% 6% 1% 2% 3% 7% 2,055 2,014 26

28 Appendix 1 : Provincial Data Q.22 Which area of English/French is the hardest for you? Speaking Listening Reading Writing Responses % 21% 4% 23% 4,472 46% 21% 5% 28% 7, % 20% 4% 28% 6,715 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Speaking Listening Reading Writing Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 54% 23% 4% 20% 1,542 49% 22% 4% 26% 1,976 47% 17% 4% 32% % 18% 5% 31% % 18% 5% 37% 1,381 First language training class Yes Speaking Listening Reading Writing Responses 49% 21% 4% 26% 4,086 44% 19% 4% 33% 2,333 Age <18 years years or older Speaking Listening Reading Writing Responses 40% 33% 7% 20% 15 48% 16% 4% 32% 1,345 47% 18% 4% 31% 2,859 48% 23% 4% 25% 2,013 45% 33% 4% 18% 449 Gender Female Male Speaking Listening Reading Writing Responses 49% 19% 4% 28% 4,609 43% 23% 4% 29% 2,067 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Speaking Listening Reading Writing Responses 33% 10% 20% 37% % 14% 9% 31% % 15% 6% 33% % 16% 4% 32% 1,302 48% 23% 2% 27% % 23% 2% 24% % 21% 3% 28% % 26% 2% 23% 2,003 27

29 Appendix 1 : Provincial Data Q.23 Which area of English/French is the most important for you to learn? Speaking Listening Reading Writing Responses % 18% 3% 12% 4,518 62% 18% 4% 16% 7, % 18% 4% 14% 6,865 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Speaking Listening Reading Writing Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 67% 20% 3% 10% 1,547 67% 19% 3% 12% 2,003 62% 17% 5% 16% % 19% 5% 17% % 16% 4% 18% 1,446 First language training class Yes Speaking Listening Reading Writing Responses 65% 18% 4% 13% 4,161 63% 18% 4% 15% 2,407 Age <18 years years or older Speaking Listening Reading Writing Responses 57% 29% 14% 0% 14 64% 14% 5% 17% 1,362 64% 16% 4% 16% 2,922 65% 22% 3% 10% 2,077 61% 30% 3% 6% 458 Gender Female Male Speaking Listening Reading Writing Responses 65% 17% 4% 14% 4,727 62% 21% 3% 14% 2,099 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Speaking Listening Reading Writing Responses 53% 11% 16% 20% % 16% 9% 14% % 17% 6% 16% % 16% 3% 17% 1,309 64% 19% 3% 14% 1,023 73% 12% 2% 13% % 18% 3% 12% % 22% 2% 11% 2,085 28

30 Appendix 1 : Provincial Data Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 42% 32% 4% 5% 3% 2% 1% 3% 2nd Mention 18% 23% 17% 11% 8% 3% 4% 7% 3rd Mention 9% 9% 16% 19% 10% 6% 7% 14% 1st Mention 42% 35% 5% 7% 4% 2% 1% 3% nd Mention 19% 25% 19% 13% 8% 4% 3% 7% 7, NOTE: The following breakdown is 2011 data only. 3rd Mention 11% 10% 19% 22% 10% 7% 6% 13% 1st Mention 42% 36% 5% 6% 3% 2% 2% 3% 2nd Mention 19% 25% 17% 12% 9% 4% 4% 8% 3rd Mention 11% 10% 18% 19% 9% 8% 7% 15% Length of Time in Canada Conversation Listening to teacher Reading Writing <1 year 1-3 years 4-6 years 7-10 years >10 years Q.24 Favourite ways of learning English/French: Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 44% 36% 4% 5% 4% 2% 2% 3% 2nd Mention 19% 24% 14% 12% 8% 5% 4% 11% 3rd Mention 11% 10% 19% 19% 9% 9% 8% 14% 1st Mention 44% 34% 5% 6% 4% 2% 1% 3% 2nd Mention 21% 24% 17% 10% 10% 4% 4% 8% 3rd Mention 11% 10% 16% 19% 10% 8% 8% 15% 1st Mention 40% 36% 5% 7% 3% 2% 2% 3% 2nd Mention 19% 25% 17% 13% 8% 4% 4% 8% 3rd Mention 12% 10% 20% 15% 10% 8% 6% 15% 1st Mention 39% 36% 7% 9% 2% 1% 1% 3% 2nd Mention 17% 25% 22% 10% 10% 4% 3% 6% 3rd Mention 11% 10% 18% 20% 9% 7% 8% 14% 1st Mention 40% 37% 5% 7% 3% 2% 2% 3% 2nd Mention 18% 24% 20% 12% 8% 4% 3% 7% 3rd Mention 10% 9% 18% 20% 10% 7% 6% 15% 4,822 6,618 1,531 1, ,375 Continued 29

31 Appendix 1 : Provincial Data Q.24 Favourite ways of learning English/French: First language training class Conversation Listening to teacher Reading Writing Yes Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 42% 37% 5% 5% 3% 2% 2% 3% 2nd Mention 19% 25% 17% 12% 9% 4% 3% 8% 3rd Mention 11% 10% 18% 20% 9% 8% 7% 15% 1st Mention 42% 34% 5% 7% 4% 2% 2% 3% 2nd Mention 19% 25% 18% 12% 9% 4% 4% 8% 3rd Mention 12% 10% 17% 18% 10% 8% 8% 15% 4,005 2,343 Age Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses <18 years years or older 1st Mention 42% 42% 17% 0% 0% 0% 0% 0% 2nd Mention 25% 17% 17% 25% 8% 0% 0% 8% 3rd Mention 8% 0% 17% 25% 8% 17% 8% 17% 1st Mention 42% 30% 6% 9% 4% 2% 2% 4% 2nd Mention 16% 22% 16% 14% 9% 5% 5% 11% 3rd Mention 12% 12% 18% 18% 8% 8% 8% 14% 1st Mention 41% 35% 5% 7% 3% 2% 2% 3% 2nd Mention 19% 24% 18% 12% 9% 4% 4% 8% 3rd Mention 11% 10% 17% 19% 9% 8% 7% 15% 1st Mention 43% 39% 4% 4% 3% 2% 1% 3% 2nd Mention 21% 25% 17% 10% 9% 4% 3% 8% 3rd Mention 11% 9% 17% 19% 10% 8% 8% 15% 1st Mention 48% 40% 4% 3% 2% 1% 0% 0% 2nd Mention 21% 35% 16% 6% 7% 4% 2% 5% 3rd Mention 9% 5% 23% 15% 11% 7% 7% 15% 12 1,340 2,866 1, Gender Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses Female Male 1st Mention 42% 37% 5% 6% 3% 2% 1% 3% 2nd Mention 19% 25% 18% 12% 9% 4% 3% 8% 3rd Mention 11% 10% 18% 19% 10% 8% 7% 14% 1st Mention 43% 34% 5% 7% 3% 2% 2% 3% 2nd Mention 19% 24% 16% 11% 8% 5% 4% 10% 3rd Mention 12% 10% 18% 18% 9% 8% 8% 15% 4,583 2,001 Continued 30

32 Appendix 1 : Provincial Data Q.24 Favourite ways of learning English/French: Education Conversation Listening to teacher Reading Writing ne Grade school Some High School Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 26% 50% 11% 5% 3% 2% 1% 2% 2nd Mention 17% 25% 18% 18% 5% 3% 3% 6% 3rd Mention 13% 6% 22% 22% 6% 11% 6% 9% 1st Mention 37% 47% 5% 3% 1% 2% 1% 3% 2nd Mention 18% 27% 21% 11% 4% 6% 3% 5% 3rd Mention 7% 7% 22% 18% 9% 8% 6% 16% 1st Mention 38% 43% 5% 7% 1% 2% 2% 2% 2nd Mention 16% 25% 24% 12% 5% 4% 3% 7% 3rd Mention 9% 9% 18% 21% 8% 10% 7% 13% 1st Mention 43% 35% 5% 7% 3% 2% 2% 2% Completed High School 2nd Mention 18% 27% 18% 13% 8% 4% 3% 7% 1,234 Some Community College or University Trade Certificate Completed Community College Completed University 3rd Mention 12% 9% 18% 21% 9% 8% 8% 13% 1st Mention 41% 34% 6% 7% 4% 1% 2% 3% 2nd Mention 22% 24% 17% 12% 9% 3% 4% 7% 3rd Mention 13% 11% 18% 18% 9% 6% 7% 15% 1st Mention 37% 45% 3% 4% 3% 3% 2% 2% 2nd Mention 19% 20% 15% 13% 11% 8% 3% 9% 3rd Mention 13% 5% 17% 19% 6% 10% 9% 19% 1st Mention 43% 34% 5% 5% 4% 2% 1% 3% 2nd Mention 23% 27% 15% 10% 9% 3% 3% 7% 3rd Mention 12% 9% 18% 17% 10% 7% 9% 17% 1st Mention 45% 30% 5% 6% 4% 2% 2% 4% 2nd Mention 19% 23% 15% 11% 12% 5% 4% 11% 3rd Mention 12% 12% 16% 17% 11% 8% 8% 16% ,088 31

33 Appendix 1 : Provincial Data Q.25 Do you want to take more ESL/FSL classes? Yes Don't know Responses % 7% 9% 4,742 78% 10% 12% 7, % 11% 13% 7,072 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Don't know Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 77% 10% 13% 1,595 76% 11% 13% 2,040 75% 12% 13% 1,007 74% 13% 13% % 12% 10% 1,511 First language training class Yes Yes Don't know Responses 77% 11% 12% 4,279 75% 11% 14% 2,479 Age <18 years years or older Yes Don't know Responses 69% 6% 25% 16 74% 10% 16% 1,415 77% 10% 13% 3,015 77% 12% 11% 2,113 77% 16% 7% 474 Gender Female Male Yes Don't know Responses 77% 11% 12% 4,868 75% 11% 14% 2,161 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Don't know Responses 73% 21% 6% % 12% 10% % 11% 10% % 11% 12% 1,366 77% 10% 13% 1,063 72% 14% 14% % 12% 14% % 10% 15% 2,149 32

34 Appendix 1 : Provincial Data Q.26 Suggestions to improve this course - Coded Responses* () Q.26 What suggestions do you have to improve the ESL/FSL Class? (2010) Q.26 What suggestions do you have to improve the ESL/FSL Class? (2011) More In-Class Conversation 17% More in-class conversation/pronunciation 42% More in-class conversation/pronunciation 42% More Classroom Activities 16% More conversations with people fluent in English/French 42% More conversations with people fluent in English/French 41% Smaller Classes/Don't Combine Levels 14% More grammar/vocabulary 31% More grammar/vocabulary 31% More Classroom Resources 13% Smaller classes 21% Smaller classes 19% ne/satisfied 12% Don't combine levels 19% suggestions/satisfied with this class 18% Use More Variety in Teaching Methods 11% More classroom activities 18% More classroom activities 18% Other 11% suggestions/satisfied with this class 17% Don't combine levels 18% Longer Classes/More Classes 9% More homework/practical work/evaluation 17% More homework/practical work/evaluation 17% More Homework/Practical/Evaluation 8% Use more variety in teaching methods 16% Use more variety in teaching methods 16% More Grammar/ Vocabulary/Pronounciation More Conversations with People Fluent in English/French 7% More classroom resources 13% More classroom resources 14% 3% More class locations 13% More class locations 12% More ESL Class Locations 2% Longer classes/more classes 9% Longer classes/more classes 8% Larger Classes/Combine Levels 1% Other 5% Other 3% More Conversational English/French 1% Responses 20,859 Responses 18,894 Physical Improvements to Learning Space 1% Cases 7,925 Cases 7,317 Daycare 1% Transportation 1% More Levels of ESL 1% More Canadian Content 1% Speak Slower 0% Responses 3,985 Cases 3,064 *Suggestions that were provided were coded into the categories above and then tabulated to produce frequencies 33

35 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Appendix 2 Toronto Catholic District School Board Data (Short Version) The data in Appendix 2 is a compilation of responses from learners in your school board who participated in the 2011 survey. It is provided in a comparative chart format with the and 2010 data. Questions 1-9 provide a general overview of learner demographics. Questions provide a summary of learner responses about their course, their reasons for attending, and their needs for language training. Please refer to Appendix 4 for a detailed breakdown of responses for your school board based upon their length of time in Canada, whether or not this was the learner s first language class, age, gender, and highest level of education attained. Several questions, such as question 20, allowed learners to select all responses that applied to them. Therefore, we have included a column for responses that identifies the total number of responses received (for learners who provided more than one response), followed by a column for cases that identifies the total number of learners that responded to this question. 34

36 Appendix 2 :Toronto Catholic District School Board Data (Short Version) Q.1 Gender Female 71% 67% 70% Male 29% 33% 30% Responses Q.2 Age Less than 18 years of age 0% 0% 0% years of age 15% 15% 18% years of age 39% 45% 36% years of age 34% 33% 36% 65 years of age or older 13% 7% 11% Responses Q.3 How long have you been living in Canada? Less than 1 year 19% 22% 17% 1-3 years 31% 25% 24% 4-6 years 13% 17% 19% 7-10 years 12% 15% 15% More than 10 years 25% 21% 25% Responses Q.4 Current Status Refugee Claimant 23% 18% 13% Convention Refugee 1% 2% 3% Permanent Resident 39% 43% 43% Canadian Citizen 37% 36% 41% Live-in caregiver on a work permit --- 0% 0% Responses

37 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.5 Country of Birth (Top 10) Q.5 Country of Birth (Top 10) 2010 Q.5 Country of Birth (Top 10) 2011 China 47% China 39% China 50% Mexico 8% Sri Lanka 12% Iraq 7% Colombia 7% Iraq 6% Sri Lanka 4% Vietnam 4% Mexico 4% Afghanistan 3% Sri Lanka 4% Vietnam 3% Iran 3% Iran 2% Colombia 2% Vietnam 3% India 2% India 2% Brazil 2% Ukraine 2% Korea 2% Colombia 2% Portugal 2% Russia 2% Mexico 2% Russia 2% Ukraine 2% Russia 2% Responses 388 Hungary 2% Ukraine 2% Other 8% Other 7% Responses 496 Responses

38 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.6 First Language Learned (Top 10) Q.6 First Language Learned (Top 10) 2010 Q.6 First Language Learned (Top 10) 2011 Chinese 52% Chinese 40% Chinese 52% Spanish 18% Tamil 12% Spanish 9% Tamil 4% Spanish 10% Arabic 6% Persian 3% Arabic 6% Persian 6% Portuguese 3% Russian 4% Tamil 4% Russian 3% Korean 2% Portuguese 3% Vietnamese 2% Persian 2% Russian 3% Ukrainian 1% Portuguese 2% Ukrainian 2% Polish 1% Vietnamese 2% Vietnamese 2% Romanian 1% Hungarian 2% Amharic 1% Turkish 1% Other 5% Korean 1% Responses 388 Responses 493 Romanian 1% Somali 1% Turkish 1% Assyrian 1% Hungarian 1% Kurdish 1% Other 5% Responses 492 Q.7 Highest Level of Education ne 2% Grade school 21% Some High School 17% Completed High School 18% Some Community College or University 9% Trade Certificate 2% Completed Community College 8% Completed University 23% Responses % 2% 14% 16% 18% 18% 23% 23% 12% 13% 1% 1% 9% 8% 21% 18%

39 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.8 Usual Job Before Moving to Canada * Q.8 Usual Job Before Moving to Canada 2010 Business, Finance and Administration Social Science, Education, Government and Religion 21% Stay-at-home parent 10% Sales 10% 13% Business, Finance, Insurance 8% Business, Finance, Insurance 9% Housewife/Homemaker 13% Student 8% Healthcare 7% Sales and Service 11% Unique to Processing, Manufacturing and Utilities Trades, Transport and Equipment Operators 8% Student 5% Education, Training, and Library Office and Administrative Support 7% Student 7% 7% Education, Training, and Library 6% t working 7% t working 6% Self-employed (Own business) Other/Unknown 5% Sales 6% Natural and Applied Sciences and Related 6% 7% Stay-at-home parent 6% Office and Administrative Support 4% Healthcare 5% Architecture and Engineering 4% Management 3% Architecture and Engineering 3% Health 3% Hospitality/Tourism 3% Art, Culture, Recreation and Sport Job/t Working 3% Unique to Primary Industry 2% Self Employed, Own/Family Business Computer and Technical Services Farming, Fishing, and Forestry 3% Management 3% Management 3% 2% Arts, Entertainment, Sports, and Media Farming, Fishing, and Forestry Transportation and Warehousing 2% Self-employed (Own business) 5% 3% 3% 3% 2% Retired 3% 2% Arts, Entertainment, Sports, and Media Retired 0% Retired 2% Hospitality/Tourism 2% Responses 388 Cases 382 *Responses were categorized according to major NOC Occupational Descriptions Building and Grounds Cleaning and Maintenance Computer and Technical Services 1% 1% Transportation and Warehousing Community, Social, or Religious Services Construction 1% Construction 1% Installation, Maintenance, and Repair 1% Installation, Maintenance, and Repair Law/Legal 1% Law/Legal 1% Life, Physical, and Social Sciences 1% Personal Care and Service 1% Community, Social, or Religious Services Q.8 Usual Job Before Moving to Canada 2011 Building and Grounds Cleaning and Maintenance Life, Physical, and Social Sciences 2% 2% 1% 1% 0% 0% 0% Mining, Oil and Gas 0% Mining, Oil and Gas 0% Personal Care and Service 0% Other 10% Other 11% Responses 483 Responses 474 Q.9 Current Employment Status Working Full-time Working Part-time t working, looking for a job t working, not looking for a job Stay-at-home parent Social Assistance Recipient (Ontario Works) In an Employment Ontario program In other government programs In other programs 22% 8% 22% 19% 9% 24% --- 3% % 22% 8% 9% 34% 28% 19% 15% 9% 11% 17% 15% 2% 1% 1% 1% 5% 2% Responses Cases

40 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.10 Are you attending a class in the: (select all that apply) Morning Afternoon Evening Weekend Responses Cases 67% 45% 22% 23% % 26% 37% 18% % 31% 40% 16% Q.11 How many total hours each week are you attending class(es)? Less than More than 20 Responses 19% 14% 30% 37% % 32% 23% 26% % 26% 19% 29% 491 Q.12 Is this your preferred time? Yes Responses 98% 2% % 3% % 5% 485 Q.13 How did you first find out about this class? Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses 69% 2% 17% 1% 4% 7% % 5% 15% 3% 5% 5% % 7% 11% 3% 4% 5% 489 Q.14 How helpful is this course in teaching you English? Good Fair Poor Very Poor Responses 94% 6% 0% 0% % 15% 1% 0% % 18% 1% 1% 491 Get a job Improve your language for the job you are in now Q.15 Most important reasons for taking this class. To help: Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 31% % 0% 6% 4% 6% 2% --- 2nd Mention 26% % 3% 6% 22% 5% 5% --- 3rd Mention 16% % 6% 10% 15% 10% 15% --- Other reason Responses 388 1st Mention 22% 8% 6% 38% 2% 10% 2% 4% 6% 1% nd Mention 17% 13% 13% 20% 2% 8% 16% 6% 3% 1% 469 3rd Mention 11% 9% 9% 19% 3% 6% 13% 8% 9% 7% 1st Mention 19% 9% 6% 36% 2% 13% 3% 3% 5% 2% nd Mention 14% 13% 11% 21% 4% 8% 15% 8% 2% 1% 3rd Mention 10% 8% 12% 20% 2% 6% 12% 4% 10% 3%

41 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.16 How helpful do think this course will be for reaching your goals? Very helpful Somewhat helpful t helpful at all Responses 85% 15% 0% 387 Q.16 How helpful do think this language training will be for reaching your goals? Very helpful Helpful A little helpful t helpful at all Responses % 30% 4% 1% % 40% 6% 0% 489 Q.17 Is this the first language training class you have taken in Canada? Yes Responses 45% 55% % 45% % 46% 466 Q.18 What other language training classes have you taken?* LINC** Adult Credit ESL Literacy and Basic Skills (LBS) Other Responses 41% 11% 4% 43% 176 In, respondents chose only one response, after they were instructed to select all that apply Q.18 What other types of language training classes have you taken in Canada?* LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases 53% 16% 1% 6% 1% 34% % 19% 3% 11% 3% 25% *te, only those who answered '' to question 17 were considered for this question **Language Instruction for Newcomers to Canada Q.19 Did you ever start an ESL course that you did not finish?* Yes Responses 44% 56% % 51% % 51% 210 *te, only those who answered '' to question 17 were considered for this question Got a job Looking for a job Sick or hurt Moved Q.20 Why did you not finish the course* Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 42% 8% 3% 14% 6% 9% 0% 3% 23% 2% 3% 14% % 5% 4% 12% 7% 3% 2% 5% 18% 2% 2% 14% % 9% 2% 23% 8% 6% 3% 8% 14% 3% 2% 8% *te, only those who answered '' to question 17 and 'Yes' to question 19 were considered for this question 40

42 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.21 What other types of language training classes are you taking now, besides this one? other classes LINC** Adult Credit ESL Literacy and ESL at a private Basic Skills (LBS) language school French as a Second Language Other Responses Cases % 6% 4% 1% 0% 0% 8% % 7% 4% 1% 1% 0% 5% **Language Instruction for Newcomers to Canada Q.22 Which area of English is the hardest for you? Speaking Listening Reading Writing Responses 55% 28% 3% 13% % 24% 3% 22% % 20% 5% 26% 477 Q.23 Which area of English is the most important for you to learn? Speaking Listening Reading Writing Responses 66% 25% 1% 8% % 18% 3% 14% % 23% 4% 14% 472 Conversation Listening to teacher Q.24 Favourite ways of learning English: Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 45% 41% 3% 4% 1% 1% 1% 1% nd Mention 23% 22% 19% 7% 9% 3% 4% 10% 3rd Mention 10% 7% 18% 18% 13% 5% 8% 16% 1st Mention 39% 44% 3% 5% 3% 1% 1% 2% 2nd Mention 19% 27% 23% 8% 9% 3% 3% 8% 3rd Mention 12% 9% 17% 21% 12% 7% 7% 15% 1st Mention 41% 41% 4% 6% 3% 1% 2% 2% 2nd Mention 19% 25% 20% 10% 8% 3% 4% 6% 3rd Mention 11% 7% 21% 17% 8% 6% 8% 14% Q.25 Do you want to take more ESL classes? Yes Don't know Responses 85% 9% 6% % 7% 6% % 11% 10%

43 Appendix 2 : Toronto Catholic District School Board Data (Short Version) Q.26 Suggestions to improve this course - Coded Responses* () Q.26 What suggestions do you have to improve the ESL Class? (2010) Q.26 What suggestions do you have to improve the ESL Class? (2011) More In-Class Conversation 24% More conversations with people fluent in English/French 44% More in-class conversation/pronunciation 52% ne/satisfied 21% More in-class conversation/pronunciation 41% More conversations with people fluent in English/French 39% More Classroom Activities 18% More grammar/vocabulary 33% More grammar/vocabulary 31% More Classroom Resources 14% More classroom activities 23% suggestions/satisfied with this class 22% Other 11% Smaller classes 23% Smaller classes 21% Use More Variety in Teaching Methods 10% More classroom resources 23% More class locations 21% Smaller Classes/Don't Combine Levels 9% More class locations 23% Don't combine levels 20% Longer Classes/More Classes 9% Don't combine levels 21% More classroom resources 20% More Grammar/ Vocabulary/Pronounciation 5% Use more variety in teaching methods 21% More classroom activities 19% More Conversational English/French 3% suggestions/satisfied with this class 17% Use more variety in teaching methods 17% More Homework/Practical/Evaluation 3% More homework/practical work/evaluation 15% More homework/practical work/evaluation 17% Daycare 2% Longer classes/more classes 14% Longer classes/more classes 16% Speak Slower 1% Other 3% Other 3% More Conversations with People Fluent in English/French 1% Responses 1,476 Responses 1,465 More ESL Class Locations 1% Cases 490 Cases 491 Larger Classes/Combine Levels 0% Physical Improvements to Learning Space 0% Transportation 0% More Levels of ESL 0% More Canadian Content 0% Responses 389 Cases 292 *Suggestions that were provided were coded into the categories above and then tabulated to produce frequencies 42

44 Appendix 3 : Ontario/TCDSB Data Comparison Charts Appendix 3 Ontario/TCDSB Data Comparison Charts The charts in this section compare responses from all participating learners across Ontario with learners from your school board for each of the 26 survey questions. Several charts, such as Question 5 In what country were you born, include the top ten overall provincial responses (note that more than 10 countries are listed, including those tied at 2% in 2011). These responses may not match the top responses from your school board s learners because individual school board responses can vary significantly from overall provincial responses. Please refer to Appendix 4 for a detailed breakdown of responses for your school board. 43

45 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.1 Gender 80% 70% 60% 50% 40% 30% 20% 10% 0% Female Male Ontario Toronto Catholic DSB Q.2 What is your age? 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% < >65 Ontario Toronto Catholic DSB 44

46 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.3 How long have you been living in Canada? 35% 30% 25% 20% 15% 10% 5% 0% < 1 year 1-3 years 4-6 years 7-10 years > 10 years Ontario Toronto Catholic DSB Q.4 What is your current status? 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Refugee Claimant Convention Refugee Permanent Resident Canadian Citizen Live-in caregiver on a work permit Ontario Toronto Catholic DSB 45

47 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.5 In what country were you born? 60% 50% 40% 30% 20% 10% 0% Ontario Toronto Catholic DSB Q.6 What was the first language you learned to speak? 60% 50% 40% 30% 20% 10% 0% Chinese Spanish Arabic Persian Korean Russian Filipino Vietnamese Polish Portuguese Tamil Urdu Hungarian Ontario Toronto Catholic DSB 46

48 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.7 What is your highest level of education? 35% 30% 25% 20% 15% 10% 5% 0% ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Ontario Toronto Catholic DSB Q.8 Usual job before moving to Canada? 14% 12% 10% 8% 6% 4% 2% 0% Ontario Toronto Catholic DSB 47

49 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.9 What is your current employment status? 35% 30% 25% 20% 15% 10% 5% 0% Ontario Toronto Catholic DSB Q.10 When are you attending class? 80% 70% 60% 50% 40% 30% 20% 10% 0% Morning Afternoon Evening Weekend Ontario Toronto Catholic DSB 48

50 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.11 How many total hours each week are you attending class(es)? 35% 30% 25% 20% 15% 10% 5% 0% < > 20 Ontario Toronto Catholic DSB Q.12 Is this your preferred time? 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes Ontario Toronto Catholic DSB 49

51 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.13 How did you first find out about this class? 80% 70% 60% 50% 40% 30% 20% 10% 0% Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Ontario Toronto Catholic DSB Q.14 How helpful is this course in teaching you English/French? 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Good Fair Poor Very Poor Ontario Toronto Catholic DSB 50

52 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.15 What is your most important reason for taking this class? 40% 35% 30% 25% 20% 15% 10% 5% 0% Ontario 1st Mention Toronto Catholic DSB 1st Mention Q.16 How helpful do think this language training will be for reaching your goals? 70% 60% 50% 40% 30% 20% 10% 0% Very helpful Helpful A little helpful t helpful at all Ontario Toronto Catholic DSB 51

53 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.17 Is this the first language training class you have taken in Canada? 70% 60% 50% 40% 30% 20% 10% 0% Yes Ontario Toronto Catholic DSB Q.18 What other types of language training classes have you taken in Canada? 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% LINC Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language (FSL/ESL) Other Ontario Toronto Catholic DSB 52

54 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.19 Did you ever start an ESL/FSL course that you did not finish? 56% 54% 52% 50% 48% 46% 44% 42% Yes Ontario Toronto Catholic DSB Q.20 Why did you not finish the course? 30% 25% 20% 15% 10% 5% 0% Ontario Toronto Catholic DSB 53

55 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.21 What other types of language training classes are you taking now, besides this one? 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% other classes LINC Adult Credit ESL/FSL Literacy and Basic Skills (LBS) ESL/FSL at a private language school French/English as a Second Language (FSL/ESL) Other Ontario Toronto Catholic DSB Q.22 Which area of English/French is the hardest for you? 60% 50% 40% 30% 20% 10% 0% Speaking Listening Reading Writing Ontario Toronto Catholic DSB 54

56 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.23 Which area of English/French is the most important for you to learn? 70% 60% 50% 40% 30% 20% 10% 0% Speaking Listening Reading Writing Ontario Toronto Catholic DSB Q.24 Favourite ways of learning English/French: 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Ontario 1st Mention Toronto Catholic DSB 1st Mention 55

57 Appendix 3 : Ontario/TCDSB Data Comparison Charts Q.25 Do you want to take more ESL/FSL classes? 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes Don't know Ontario Toronto Catholic DSB Q.26 What suggestions do you have to improve the ESL/FSL Class? 60% 50% 40% 30% 20% 10% 0% More in-class conversation /pronunciation More conversations with people fluent in English/French More grammar/vocabulary Smaller classes suggestions/ satisfied with this class Ontario More classroom activities Don't combine levels More homework/practical work/evaluation Toronto Catholic DSB Use more variety in teaching methods More classroom resources More class locations Longer classes/more classes Other 56

58 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Appendix 4 Toronto Catholic District School Board (Detailed Comparative Summary) This appendix provides a detailed comparative summary of learner data for your school board, based on the, 2010 and 2011 surveys. Please note that the data for questions 1-9 (see Appendix 2) provides an overview of learner demographics and therefore has not been included in this section. Questions provide both learner responses and a detailed breakdown of their responses based upon the length of time in Canada, whether or not this is the learner s first language class, age, gender, and highest level of education attained, using 2011 data only. Several questions, such as question 20, allowed learners to select all responses that applied to them. Therefore, we have included a column for responses that identifies the total number of responses received (for learners who provided more than one response), followed by a column for cases that identifies the total number of learners that responded to this question. A list of all school boards that participated in the survey can be found on page 7 of the report. 57

59 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.1 Gender Female 71% 67% 70% Male 29% 33% 30% Responses Q.2 Age Less than 18 years of age 0% 0% 0% years of age 15% 15% 18% years of age 39% 45% 36% years of age 34% 33% 36% 65 years of age or older 13% 7% 11% Responses Q.3 How long have you been living in Canada? Less than 1 year 19% 22% 17% 1-3 years 31% 25% 24% 4-6 years 13% 17% 19% 7-10 years 12% 15% 15% More than 10 years 25% 21% 25% Responses Q.4 Current Status Refugee Claimant 23% 18% 13% Convention Refugee 1% 2% 3% Permanent Resident 39% 43% 43% Canadian Citizen 37% 36% 41% Live-in caregiver on a work permit --- 0% 0% Responses

60 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.5 Country of Birth (Top 10) Q.5 Country of Birth (Top 10) 2010 Q.5 Country of Birth (Top 10) 2011 China 47% China 39% China 50% Mexico 8% Sri Lanka 12% Iraq 7% Colombia 7% Iraq 6% Sri Lanka 4% Vietnam 4% Mexico 4% Afghanistan 3% Sri Lanka 4% Vietnam 3% Iran 3% Iran 2% Colombia 2% Vietnam 3% India 2% India 2% Brazil 2% Ukraine 2% Korea 2% Colombia 2% Portugal 2% Russia 2% Mexico 2% Russia 2% Ukraine 2% Russia 2% Responses 388 Hungary 2% Ukraine 2% Other 8% Other 7% Responses 496 Responses

61 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.6 First Language Learned (Top 10) Q.6 First Language Learned (Top 10) 2010 Q.6 First Language Learned (Top 10) 2011 Chinese 52% Chinese 40% Chinese 52% Spanish 18% Tamil 12% Spanish 9% Tamil 4% Spanish 10% Arabic 6% Persian 3% Arabic 6% Persian 6% Portuguese 3% Russian 4% Tamil 4% Russian 3% Korean 2% Portuguese 3% Vietnamese 2% Persian 2% Russian 3% Ukrainian 1% Portuguese 2% Ukrainian 2% Polish 1% Vietnamese 2% Vietnamese 2% Romanian 1% Hungarian 2% Amharic 1% Turkish 1% Other 5% Korean 1% Responses 388 Responses 493 Romanian 1% Somali 1% Turkish 1% Assyrian 1% Hungarian 1% Kurdish 1% Other 5% Responses 492 Q.7 Highest Level of Education ne 2% Grade school 21% Some High School 17% Completed High School 18% Some Community College or University 9% Trade Certificate 2% Completed Community College 8% Completed University 23% Responses % 2% 14% 16% 18% 18% 23% 23% 12% 13% 1% 1% 9% 8% 21% 18%

62 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.8 Usual Job Before Moving to Canada * Q.8 Usual Job Before Moving to Canada 2010 Business, Finance and Administration Social Science, Education, Government and Religion 21% Stay-at-home parent 10% Sales 10% 13% Business, Finance, Insurance 8% Business, Finance, Insurance 9% Housewife/Homemaker 13% Student 8% Healthcare 7% Sales and Service 11% Unique to Processing, Manufacturing and Utilities Trades, Transport and Equipment Operators 8% Student 5% Education, Training, and Library Office and Administrative Support 7% Student 7% 7% Education, Training, and Library 6% t working 7% t working 6% Self-employed (Own business) Other/Unknown 5% Sales 6% Natural and Applied Sciences and Related 6% 7% Stay-at-home parent 6% Office and Administrative Support 4% Healthcare 5% Architecture and Engineering 4% Management 3% Architecture and Engineering 3% Health 3% Hospitality/Tourism 3% Art, Culture, Recreation and Sport Job/t Working 3% Unique to Primary Industry 2% Self Employed, Own/Family Business Computer and Technical Services Farming, Fishing, and Forestry 3% Management 3% Management 3% 2% Arts, Entertainment, Sports, and Media Farming, Fishing, and Forestry Transportation and Warehousing 2% Self-employed (Own business) 5% 3% 3% 3% 2% Retired 3% 2% Arts, Entertainment, Sports, and Media Retired 0% Retired 2% Hospitality/Tourism 2% Responses 388 Cases 382 *Responses were categorized according to major NOC Occupational Descriptions Building and Grounds Cleaning and Maintenance Computer and Technical Services 1% 1% Transportation and Warehousing Community, Social, or Religious Services Construction 1% Construction 1% Installation, Maintenance, and Repair 1% Installation, Maintenance, and Repair Law/Legal 1% Law/Legal 1% Life, Physical, and Social Sciences 1% Personal Care and Service 1% Community, Social, or Religious Services Q.8 Usual Job Before Moving to Canada 2011 Building and Grounds Cleaning and Maintenance Life, Physical, and Social Sciences 2% 2% 1% 1% 0% 0% 0% Mining, Oil and Gas 0% Mining, Oil and Gas 0% Personal Care and Service 0% Other 10% Other 11% Responses 483 Responses 474 Q.9 Current Employment Status Working Full-time 22% % 22% Working Part-time 8% 8% 9% t working, looking for a job 22% t working, not looking for a job 19% Stay-at-home parent 9% Social Assistance Recipient (Ontario Works) 24% In an Employment Ontario program --- In other government programs 3% In other programs --- Responses 686 Cases % 28% 19% 15% 9% 11% 17% 15% 2% 1% 1% 1% 5% 2%

63 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.10 Are you attending a class in the: (select all that apply) Morning Afternoon Evening Weekend Responses Cases % 45% 22% 23% % 26% 37% 18% % 31% 40% 16% NOTE: The following breakdown is 2011 data only. Length of Time in Morning Afternoon Evening Weekend Responses Cases Canada <1 year 64% 48% 30% 4% years 4-6 years 7-10 years >10 years First language training class Yes 47% 29% 53% 6% % 23% 49% 13% % 26% 41% 23% % 32% 26% 33% Morning Afternoon Evening Weekend Responses Cases 40% 30% 39% 18% % 33% 42% 12% Age <18 years years or older Morning Afternoon Evening Weekend Responses Cases % 36% 44% 1% % 37% 41% 11% % 29% 42% 18% % 13% 23% 53% Gender Female Male Morning Afternoon Evening Weekend Responses Cases 42% 32% 36% 19% % 28% 48% 11% Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Morning Afternoon Evening Weekend Responses Cases 73% 45% 0% 27% % 40% 24% 29% % 32% 40% 22% % 34% 39% 16% % 26% 47% 13% % 20% 60% 0% % 24% 39% 10% % 22% 51% 8%

64 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.11 How many total hours each week are you attending class(es)? Less than More than 20 Responses % 14% 30% 37% % 32% 23% 26% % 26% 19% 29% 491 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Less than More than 20 Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 16% 10% 24% 51% 83 17% 24% 24% 36% % 37% 20% 20% 91 30% 30% 16% 23% 73 38% 31% 13% 18% 120 First language training class Yes Less than More than 20 Responses 29% 27% 17% 27% % 27% 21% 33% 215 Age <18 years years or older Less than More than 20 Responses % 18% 22% 47% 87 20% 26% 16% 38% % 31% 23% 18% % 29% 8% 6% 51 Gender Female Male Less than More than 20 Responses 25% 26% 18% 31% % 27% 22% 24% 147 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Less than More than 20 Responses 36% 9% 0% 55% 11 39% 18% 20% 23% 74 36% 23% 14% 27% 86 28% 28% 20% 24% % 30% 22% 30% 63 0% 80% 0% 20% 5 7% 39% 24% 29% 41 18% 25% 20% 37% 89 63

65 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.12 Is this your preferred time? Yes Responses % 2% % 3% % 5% 485 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 93% 7% 81 91% 9% % 2% 91 97% 3% 73 96% 4% 118 First language training class Yes Yes Responses 96% 4% % 7% 214 Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses % 11% 85 95% 5% % 4% % 2% 51 Yes Responses 96% 4% % 8% 145 Yes Responses 100% 0% 11 95% 5% 73 99% 1% 85 94% 6% % 8% 61 80% 20% 5 100% 0% 41 91% 9% 89 64

66 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.13 How did you first find out about this class? Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses % 2% 17% 1% 4% 7% % 5% 15% 3% 5% 5% NOTE: The following breakdown is 2011 data only. Length of Time in Canada 70% 7% 11% 3% 4% 5% 489 Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 64% 7% 14% 4% 5% 6% 83 72% 8% 11% 3% 1% 5% % 11% 13% 3% 6% 3% 90 68% 7% 5% 4% 7% 8% 73 75% 4% 12% 3% 3% 3% 120 First language training class Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses Yes 75% 4% 11% 2% 3% 5% % 10% 11% 4% 5% 5% 214 Age Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses <18 years years or older % 11% 9% 1% 3% 7% 87 67% 10% 12% 3% 5% 3% % 4% 12% 5% 4% 6% % 2% 12% 2% 2% 4% 52 Gender Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses Female Male 72% 6% 10% 3% 4% 5% % 10% 15% 4% 3% 5% 147 Education Friend or family told me Internet Settlement or Social Services Agency School Board or College Library Other Responses ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 82% 0% 18% 0% 0% 0% 11 73% 4% 12% 4% 3% 4% 74 66% 5% 12% 3% 6% 8% 86 81% 2% 10% 2% 5% 1% % 13% 13% 5% 5% 5% 62 80% 0% 20% 0% 0% 0% 5 73% 5% 10% 5% 5% 2% 41 62% 17% 9% 1% 2% 9% 89 65

67 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.14 How helpful is this course in teaching you English? Good Fair Poor Very Poor Responses % 6% 0% 0% % 15% 1% 0% % 18% 1% 1% 491 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Good Fair Poor Very Poor Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 71% 29% 0% 0% 83 79% 19% 1% 2% % 9% 1% 1% 92 73% 25% 1% 1% 73 86% 12% 2% 0% 121 First language training class Yes Good Fair Poor Very Poor Responses 82% 17% 0% 1% % 19% 0% 0% 215 Age <18 years years or older Good Fair Poor Very Poor Responses % 21% 0% 1% 87 82% 16% 1% 1% % 20% 2% 1% % 13% 2% 0% 52 Gender Female Male Good Fair Poor Very Poor Responses 81% 18% 1% 1% % 18% 2% 0% 147 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Good Fair Poor Very Poor Responses 82% 9% 9% 0% 11 65% 31% 1% 3% 74 86% 14% 0% 0% 85 77% 21% 1% 1% % 15% 2% 0% 62 80% 20% 0% 0% 5 80% 20% 0% 0% 41 90% 9% 0% 1% 89 66

68 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.15 Most important reasons for taking this class. To help: Get a job Improve your language for the job you are in now Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 31% % 0% 6% 4% 6% 2% --- 2nd Mention 26% % 3% 6% 22% 5% 5% --- 3rd Mention 16% % 6% 10% 15% 10% 15% --- 1st Mention 22% 8% 6% 38% 2% 10% 2% 4% 6% 1% Other reason Responses nd Mention 17% 13% 13% 20% 2% 8% 16% 6% 3% 1% 469 3rd Mention 11% 9% 9% 19% 3% 6% 13% 8% 9% 7% 1st Mention 19% 9% 6% 36% 2% 13% 3% 3% 5% 2% nd Mention 14% 13% 11% 21% 4% 8% 15% 8% 2% 1% 445 NOTE: The following breakdown is 2011 data only. Length of Time in Canada 3rd Mention 10% 8% 12% 20% 2% 6% 12% 4% 10% 3% Get a job Improve your language for the job you are in now Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 15% 8% 3% 28% 8% 15% 4% 8% 5% 8% Other reason Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 2nd Mention 28% 5% 3% 27% 6% 14% 3% 8% 3% 4% 3rd Mention 13% 10% 10% 27% 4% 11% 6% 4% 14% 0% 1st Mention 21% 12% 5% 30% 2% 19% 1% 6% 2% 3% 2nd Mention 13% 9% 13% 23% 6% 13% 10% 6% 4% 1% 3rd Mention 19% 9% 10% 17% 2% 5% 7% 4% 19% 2% 1st Mention 20% 7% 8% 26% 1% 19% 1% 2% 13% 1% 2nd Mention 13% 17% 12% 17% 4% 5% 8% 18% 2% 0% 3rd Mention 4% 5% 10% 25% 0% 8% 17% 7% 7% 5% 1st Mention 22% 9% 6% 46% 1% 9% 4% 0% 3% 0% 2nd Mention 12% 15% 18% 18% 3% 7% 15% 9% 1% 0% 3rd Mention 10% 10% 21% 16% 1% 4% 12% 7% 7% 3% 1st Mention 17% 10% 9% 48% 1% 4% 5% 1% 2% 1% 2nd Mention 6% 18% 13% 19% 0% 1% 33% 3% 0% 0% 3rd Mention 5% 8% 13% 16% 2% 4% 17% 2% 2% 5% Continued 67

69 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) First language training class Yes Age <18 years years or older Gender Get a job Improve your language for the job you are in now Q.15 Most important reasons for taking this class. To help: Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 19% 11% 5% 39% 4% 11% 4% 3% 2% 3% 2nd Mention 14% 10% 12% 23% 4% 5% 15% 7% 3% 1% 3rd Mention 9% 9% 8% 18% 2% 6% 13% 4% 15% 4% 1st Mention 20% 7% 7% 30% 1% 17% 3% 5% 9% 2% 2nd Mention 13% 16% 10% 19% 4% 12% 12% 11% 2% 1% 3rd Mention 12% 7% 17% 22% 2% 8% 11% 6% 6% 2% Get a job Improve your language for the job you are in now Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention nd Mention rd Mention st Mention 13% 4% 7% 24% 6% 31% 0% 8% 6% 0% 2nd Mention 19% 8% 7% 19% 11% 14% 2% 10% 5% 2% 3rd Mention 16% 7% 11% 31% 2% 13% 2% 5% 10% 0% 1st Mention 19% 13% 4% 28% 4% 14% 3% 3% 8% 4% 2nd Mention 18% 10% 9% 29% 2% 11% 8% 9% 2% 0% 3rd Mention 12% 10% 12% 15% 4% 7% 15% 7% 11% 2% 1st Mention 27% 10% 9% 36% 0% 6% 3% 2% 3% 3% 2nd Mention 10% 21% 19% 16% 3% 3% 12% 9% 1% 1% 3rd Mention 8% 7% 15% 23% 0% 3% 15% 3% 8% 4% 1st Mention 2% 2% 2% 85% 0% 0% 7% 0% 0% 0% 2nd Mention 2% 2% 0% 10% 2% 0% 73% 0% 0% 0% 3rd Mention 2% 7% 2% 2% 0% 0% 7% 0% 12% 10% Get a job Improve your language for the job you are in now Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 18% 9% 5% 39% 2% 12% 4% 3% 5% 2% Other reason Other reason Other reason Responses Responses Responses Female 2nd Mention 14% 14% 12% 19% 4% 7% 16% 6% 2% 1% 307 3rd Mention 10% 8% 12% 20% 2% 5% 13% 4% 9% 3% 1st Mention 22% 9% 8% 26% 4% 16% 1% 4% 5% 4% Male 2nd Mention 13% 11% 10% 24% 3% 10% 10% 14% 3% 0% 3rd Mention 11% 9% 13% 18% 1% 9% 10% 7% 12% 3% 136 Continued 68

70 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Get a job Improve your language for the job you are in now Q.15 Most important reasons for taking this class. To help: Get a different or better job Improve your english for daily life Prepare for studying at high school Prepare for studying at a university or college Talk with your children or grandchildren Pass a test to get certified in a trade/ profession Prepare for citizenship test 1st Mention 11% 11% 0% 78% 0% 0% 0% 0% 0% 0% 2nd Mention 0% 0% 11% 22% 0% 0% 56% 0% 0% 0% 3rd Mention 22% 0% 11% 0% 0% 11% 0% 0% 11% 0% 1st Mention 18% 6% 6% 51% 1% 1% 3% 0% 4% 9% 2nd Mention 10% 15% 9% 21% 7% 3% 19% 4% 1% 1% 3rd Mention 10% 7% 6% 12% 1% 4% 16% 4% 16% 1% 1st Mention 21% 15% 9% 33% 4% 4% 4% 1% 6% 1% 2nd Mention 12% 9% 5% 29% 9% 6% 19% 3% 1% 1% 3rd Mention 13% 5% 12% 15% 4% 4% 15% 3% 15% 3% 1st Mention 19% 5% 7% 41% 6% 6% 3% 0% 8% 3% 2nd Mention 13% 18% 7% 19% 2% 6% 15% 9% 5% 1% 3rd Mention 8% 9% 15% 16% 1% 9% 15% 2% 11% 2% 1st Mention 12% 12% 2% 36% 0% 29% 5% 3% 0% 0% 2nd Mention 21% 7% 19% 24% 3% 7% 14% 3% 0% 0% 3rd Mention 10% 5% 14% 22% 0% 14% 7% 9% 9% 2% 1st Mention 60% 0% 0% 20% 0% 20% 0% 0% 0% 0% 2nd Mention 20% 0% 0% 80% 0% 0% 0% 0% 0% 0% 3rd Mention 0% 0% 0% 0% 0% 0% 60% 0% 40% 0% 1st Mention 27% 14% 3% 35% 0% 19% 0% 0% 3% 0% 2nd Mention 8% 24% 22% 14% 3% 5% 14% 5% 5% 0% 3rd Mention 8% 8% 19% 27% 3% 3% 14% 3% 3% 3% 1st Mention 19% 9% 7% 17% 1% 22% 2% 15% 6% 1% 2nd Mention 17% 10% 12% 12% 0% 20% 5% 20% 0% 1% 3rd Mention 10% 15% 12% 31% 2% 4% 2% 9% 2% 5% Other reason Responses

71 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.16 How helpful do think this course will be for reaching your goals? Very helpful Somewhat helpful t helpful at all Responses 85% 15% 0% 387 Q.16 How helpful do think this language training will be for reaching your goals? Very helpful Helpful A little helpful t helpful at all Responses % 30% 4% 1% % 40% 6% 0% 489 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Very helpful Helpful A little helpful t helpful at all Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 54% 44% 2% 0% 82 55% 41% 4% 0% % 36% 8% 0% 92 48% 41% 11% 0% 73 54% 38% 8% 0% 120 First language training class Yes Very helpful Helpful A little helpful t helpful at all Responses 59% 36% 6% 0% % 43% 7% 0% 215 Age <18 years years or older Very helpful Helpful A little helpful t helpful at all Responses % 39% 5% 0% 87 56% 40% 4% 0% % 41% 8% 0% % 35% 10% 0% 51 Gender Female Male Very helpful Helpful A little helpful t helpful at all Responses 52% 40% 7% 0% % 38% 4% 0% 146 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Very helpful Helpful A little helpful t helpful at all Responses 55% 36% 9% 0% 11 52% 39% 8% 0% 71 60% 37% 2% 0% 86 50% 42% 8% 0% % 39% 10% 0% 62 80% 0% 20% 0% 5 44% 49% 7% 0% 41 58% 38% 3% 0% 89 70

72 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.17 Is this the first language training class you have taken in Canada? Yes Responses % 55% % 45% NOTE: The following breakdown is 2011 data only. 54% 46% 466 Length of Time in Canada <1 year 1-3 years 4-6 years 7-10 years >10 years Yes Responses 76% 24% 82 50% 50% % 56% 87 49% 51% 68 53% 47% 109 Age <18 years years or older Yes Responses % 44% 86 48% 52% % 50% % 16% 43 Gender Female Male Yes Responses 52% 48% % 43% 143 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses 50% 50% 8 66% 34% 71 70% 30% 82 57% 43% % 55% 60 60% 40% 5 41% 59% 37 34% 66% 87 71

73 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.18 What other language training classes have you taken?* LINC** Adult Credit ESL Literacy and Basic Skills (LBS) Other Responses 41% 11% 4% 43% 176 In, respondents chose only one response, after they were instructed to select all that apply Q.18 What other types of language training classes have you taken in Canada?* 2010 LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases 53% 16% 1% 6% 1% 34% % 19% 3% 11% 3% 25% *te, only those who answered '' to question 17 were considered for this question **Language Instruction for Newcomers to Canada NOTE: The following breakdown is 2011 data only. Length of Time in Canada <1 year LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases 50% 11% 6% 0% 0% 44% years 4-6 years 7-10 years >10 years First language training class Yes Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 61% 17% 2% 9% 4% 19% % 25% 0% 10% 2% 17% % 18% 3% 9% 6% 24% % 22% 2% 20% 0% 39% LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases % 19% 3% 11% 3% 25% LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases % 28% 6% 6% 3% 31% % 18% 4% 14% 2% 14% % 16% 0% 11% 3% 33% % 17% 0% 0% 0% 50% 6 6 LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases 49% 16% 4% 11% 1% 26% % 26% 0% 12% 5% 23% LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases 25% 0% 0% 25% 0% 50% % 12% 0% 6% 6% 53% % 33% 5% 14% 0% 24% % 12% 2% 7% 0% 32% % 33% 3% 13% 0% 7% % 0% 0% 0% 0% 50% % 0% 5% 5% 0% 32% % 23% 2% 14% 5% 18%

74 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.19 Did you ever start an ESL course that you did not finish?* Yes Responses % 56% % 51% % 51% 210 *te, only those who answered '' to question 17 were considered for this question NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 30% 70% 20 41% 59% 54 53% 47% 49 66% 34% 35 49% 51% 49 First language training class Yes Yes Responses % 51% 210 Age <18 years years or older Yes Responses % 55% 38 50% 50% 84 47% 53% 81 71% 29% 7 Gender Female Male Yes Responses 52% 48% % 62% 60 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Responses 25% 75% 4 43% 57% 21 67% 33% 24 55% 45% 44 61% 39% % 0% 2 38% 62% 21 35% 65% 57 73

75 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.20 Why did you not finish the course* Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 42% 8% 3% 14% 6% 9% 0% 3% 23% 2% 3% 14% % 5% 4% 12% 7% 3% 2% 5% 18% 2% 2% 14% % 9% 2% 23% 8% 6% 3% 8% 14% 3% 2% 8% *te, only those who answered '' to question 17 and 'Yes' to question 19 were considered for this question NOTE: The following breakdown is 2011 data only. Took other Length of Time in Looking for child t happy Got a job Sick or hurt Moved courses/ transportation Canada a job care with course training <1 year Personal reasons Learned everything I needed Financial reasons Time Responses Cases 0% 17% 0% 50% 17% 0% 0% 17% 0% 17% 0% 0% years 4-6 years 7-10 years >10 years First language training class Yes Age <18 years years or older Gender Female Male Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 10% 14% 5% 29% 24% 0% 10% 5% 10% 0% 0% 10% % 0% 0% 25% 4% 13% 0% 13% 8% 4% 8% 8% % 14% 0% 24% 5% 10% 5% 14% 14% 5% 0% 5% % 8% 4% 8% 0% 4% 0% 0% 25% 0% 0% 13% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases % 9% 2% 23% 8% 6% 3% 8% 14% 3% 2% 8% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases % 6% 0% 41% 24% 0% 6% 12% 6% 0% 0% 6% % 3% 0% 13% 8% 15% 3% 5% 23% 5% 5% 10% % 21% 3% 21% 3% 0% 3% 12% 9% 3% 0% 6% % 0% 20% 60% 0% 0% 0% 0% 0% 0% 0% 20% 5 5 Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 26% 8% 0% 25% 6% 8% 4% 6% 14% 3% 3% 7% % 13% 9% 17% 17% 0% 0% 13% 13% 4% 0% 13% Got a job Looking for a job Sick or hurt Moved Took other courses/ training child care transportation t happy with course Personal reasons Learned everything I needed Financial reasons Time Responses Cases 0% 0% 0% 100% 0% 0% 0% 0% 0% 0% 0% 0% % 11% 22% 22% 0% 0% 0% 0% 11% 0% 0% 11% % 0% 0% 36% 7% 14% 14% 0% 14% 0% 0% 14% % 9% 0% 23% 0% 5% 5% 0% 14% 5% 0% 14% % 15% 0% 5% 20% 15% 0% 15% 5% 0% 5% 5% % 0% 0% 50% 0% 0% 0% 0% 50% 0% 0% 50% % 14% 0% 14% 14% 0% 0% 0% 29% 14% 0% 0% % 11% 0% 26% 11% 0% 0% 26% 11% 5% 5% 0%

76 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.21 What other types of language training classes are you taking now, besides this one? other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases % 6% 4% 1% 0% 0% 8% **Language Instruction for Newcomers to Canada NOTE: The following breakdown is 2011 data only. Length of Time in Canada 84% 7% 4% 1% 1% 0% 5% other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases <1 year 1-3 years 4-6 years 7-10 years >10 years 87% 7% 1% 0% 0% 1% 7% % 9% 6% 1% 1% 0% 4% % 6% 5% 2% 1% 0% 4% % 2% 6% 2% 0% 0% 5% % 6% 4% 1% 1% 1% 4% First language training class other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases Yes 87% 5% 5% 1% 1% 0% 2% % 10% 3% 1% 1% 0% 7% Age other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases <18 years years or older % 7% 6% 1% 0% 0% 7% % 6% 4% 0% 1% 1% 6% % 7% 2% 2% 1% 1% 3% % 4% 9% 2% 2% 0% 2% Gender other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases Female Male 84% 5% 4% 1% 1% 0% 5% % 9% 6% 1% 1% 1% 4% Education other classes LINC** Adult Credit ESL Literacy and Basic Skills (LBS) ESL at a private language school French as a Second Language Other Responses Cases ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University 70% 10% 10% 0% 0% 10% 0% % 0% 0% 0% 0% 0% 2% % 9% 5% 1% 1% 0% 5% % 9% 3% 1% 0% 0% 2% % 2% 8% 2% 0% 0% 4% % 0% 0% 0% 0% 0% 0% % 5% 3% 3% 0% 0% 5% % 9% 4% 0% 0% 0% 10%

77 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.22 Which area of English is the hardest for you? Speaking Listening Reading Writing Responses % 28% 3% 13% % 24% 3% 22% % 20% 5% 26% 477 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Speaking Listening Reading Writing Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 58% 15% 10% 18% 80 55% 21% 5% 20% % 15% 3% 35% 89 53% 20% 5% 22% 74 36% 27% 3% 33% 118 First language training class Yes Speaking Listening Reading Writing Responses 52% 21% 5% 22% % 17% 5% 31% 206 Age <18 years years or older Speaking Listening Reading Writing Responses % 11% 9% 33% 82 52% 13% 6% 28% % 22% 4% 24% % 47% 2% 14% 51 Gender Female Male Speaking Listening Reading Writing Responses 50% 20% 5% 26% % 20% 6% 27% 139 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Speaking Listening Reading Writing Responses 64% 18% 9% 9% 11 50% 22% 12% 16% 74 48% 17% 7% 28% 86 51% 14% 4% 31% % 25% 2% 28% 61 60% 0% 20% 20% 5 45% 23% 0% 33% 40 52% 24% 1% 24% 85 76

78 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.23 Which area of English is the most important for you to learn? Speaking Listening Reading Writing Responses % 25% 1% 8% % 18% 3% 14% % 23% 4% 14% 472 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Speaking Listening Reading Writing Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 63% 20% 5% 11% 79 70% 19% 4% 7% % 16% 4% 25% 85 63% 23% 5% 8% 73 46% 35% 3% 16% 118 First language training class Yes Speaking Listening Reading Writing Responses 57% 27% 5% 11% % 17% 4% 16% 207 Age <18 years years or older Speaking Listening Reading Writing Responses % 13% 6% 17% 82 63% 15% 5% 17% % 27% 4% 12% % 52% 2% 4% 52 Gender Female Male Speaking Listening Reading Writing Responses 57% 23% 5% 15% % 23% 2% 12% 138 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Speaking Listening Reading Writing Responses 55% 36% 0% 9% 11 53% 28% 8% 11% 74 55% 27% 7% 11% 85 64% 14% 5% 17% % 19% 3% 13% % 0% 0% 0% 5 58% 23% 3% 18% 40 56% 27% 1% 15% 84 77

79 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 45% 41% 3% 4% 1% 1% 1% 1% 2nd Mention 23% 22% 19% 7% 9% 3% 4% 10% 3rd Mention 10% 7% 18% 18% 13% 5% 8% 16% 1st Mention 39% 44% 3% 5% 3% 1% 1% 2% nd Mention 19% 27% 23% 8% 9% 3% 3% 8% NOTE: The following breakdown is 2011 data only. 3rd Mention 12% 9% 17% 21% 12% 7% 7% 15% 1st Mention 41% 41% 4% 6% 3% 1% 2% 2% 2nd Mention 19% 25% 20% 10% 8% 3% 4% 6% 3rd Mention 11% 7% 21% 17% 8% 6% 8% 14% Length of Time in Canada Conversation Listening to teacher Reading Writing <1 year 1-3 years 4-6 years 7-10 years >10 years Q.24 Favourite ways of learning English: Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 45% 45% 3% 4% 1% 0% 0% 1% 2nd Mention 19% 11% 19% 16% 13% 9% 3% 10% 3rd Mention 6% 10% 25% 16% 9% 3% 9% 20% 1st Mention 43% 33% 5% 6% 4% 2% 3% 2% 2nd Mention 20% 23% 21% 8% 7% 2% 7% 7% 3rd Mention 13% 10% 19% 21% 6% 8% 7% 13% 1st Mention 35% 39% 1% 11% 2% 2% 4% 5% 2nd Mention 18% 33% 16% 11% 5% 2% 8% 5% 3rd Mention 11% 9% 27% 14% 6% 9% 7% 13% 1st Mention 50% 35% 4% 6% 3% 0% 0% 0% 2nd Mention 21% 31% 18% 8% 8% 3% 0% 7% 3rd Mention 14% 8% 13% 17% 8% 10% 10% 14% 1st Mention 35% 50% 5% 3% 2% 1% 2% 1% 2nd Mention 20% 28% 24% 8% 7% 1% 2% 3% 3rd Mention 13% 1% 22% 17% 11% 4% 8% 14% Continued 78

80 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.24 Favourite ways of learning English: First language training class Conversation Listening to teacher Reading Writing Yes Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 42% 43% 4% 5% 1% 1% 1% 2% 2nd Mention 18% 27% 17% 10% 9% 4% 4% 5% 3rd Mention 11% 7% 19% 17% 9% 5% 9% 15% 1st Mention 41% 38% 3% 7% 5% 2% 3% 2% 2nd Mention 21% 24% 24% 11% 7% 2% 5% 7% 3rd Mention 13% 8% 23% 19% 7% 9% 8% 14% Age Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses <18 years years or older 1st Mention nd Mention rd Mention st Mention 46% 32% 2% 8% 5% 1% 2% 2% 2nd Mention 17% 18% 19% 18% 11% 5% 8% 5% 3rd Mention 14% 8% 20% 18% 6% 7% 6% 19% 1st Mention 40% 40% 4% 8% 2% 1% 2% 2% 2nd Mention 16% 22% 25% 12% 7% 4% 3% 9% 3rd Mention 9% 12% 21% 20% 9% 5% 7% 16% 1st Mention 40% 44% 4% 3% 2% 2% 2% 2% 2nd Mention 21% 31% 17% 8% 6% 2% 3% 5% 3rd Mention 13% 4% 20% 16% 9% 8% 11% 11% 1st Mention 35% 52% 6% 2% 2% 0% 0% 0% 2nd Mention 29% 27% 17% 0% 10% 0% 4% 0% 3rd Mention 8% 2% 27% 15% 6% 4% 6% 10% Gender Conversation Listening to teacher Reading Writing Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses Female Male 1st Mention 40% 42% 3% 6% 3% 1% 2% 2% 2nd Mention 19% 28% 20% 10% 8% 2% 3% 5% 3rd Mention 12% 6% 23% 16% 8% 8% 8% 14% 1st Mention 43% 39% 4% 4% 3% 2% 2% 1% 2nd Mention 20% 20% 19% 11% 8% 4% 6% 8% 3rd Mention 10% 10% 19% 21% 9% 4% 10% 14% Continued 79

81 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.24 Favourite ways of learning English: Education Conversation Listening to teacher Reading Writing ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Listening to CD's, Cassettes or Radio Computer Video (TV) Group Work Responses 1st Mention 40% 50% 10% 0% 0% 0% 0% 0% 2nd Mention 30% 30% 20% 10% 0% 0% 0% 0% 3rd Mention 0% 10% 50% 10% 0% 10% 10% 0% 1st Mention 34% 54% 3% 1% 1% 1% 1% 1% 2nd Mention 16% 27% 29% 6% 3% 6% 3% 0% 3rd Mention 7% 1% 20% 16% 11% 6% 6% 14% 1st Mention 36% 46% 6% 4% 2% 1% 1% 1% 2nd Mention 17% 23% 30% 10% 8% 4% 1% 2% 3rd Mention 11% 8% 16% 19% 6% 7% 7% 20% 1st Mention 40% 42% 3% 8% 3% 1% 3% 0% 2nd Mention 25% 20% 18% 10% 7% 2% 5% 10% 3rd Mention 14% 11% 21% 20% 7% 4% 11% 8% 1st Mention 55% 33% 2% 5% 2% 0% 0% 3% 2nd Mention 22% 27% 15% 12% 10% 0% 7% 8% 3rd Mention 8% 10% 27% 20% 3% 10% 3% 18% 1st Mention 20% 60% 0% 0% 0% 0% 20% 0% 2nd Mention 20% 20% 0% 0% 0% 20% 20% 20% 3rd Mention 0% 0% 60% 20% 0% 0% 20% 0% 1st Mention 45% 38% 5% 3% 3% 0% 0% 5% 2nd Mention 20% 38% 10% 18% 8% 3% 0% 3% 3rd Mention 15% 3% 23% 10% 10% 5% 15% 18% 1st Mention 45% 29% 4% 11% 4% 2% 1% 2% 2nd Mention 12% 25% 18% 13% 13% 2% 6% 11% 3rd Mention 14% 7% 19% 15% 12% 8% 7% 15%

82 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.25 Do you want to take more ESL classes? Yes Don't know Responses % 9% 6% % 7% 6% % 11% 10% 470 NOTE: The following breakdown is 2011 data only. Length of Time in Canada Yes Don't know Responses <1 year 1-3 years 4-6 years 7-10 years >10 years 91% 4% 5% 81 75% 12% 12% % 13% 13% 86 74% 13% 14% 72 82% 12% 5% 114 First language training class Yes Yes Don't know Responses 85% 9% 6% % 12% 14% 211 Age <18 years years or older Yes Don't know Responses % 7% 8% 84 75% 12% 12% % 11% 8% % 10% 8% 48 Gender Female Male Yes Don't know Responses 78% 12% 10% % 9% 9% 137 Education ne Grade school Some High School Completed High School Some Community College or University Trade Certificate Completed Community College Completed University Yes Don't know Responses 67% 22% 11% 9 83% 10% 7% 69 84% 9% 7% 81 82% 9% 8% % 14% 12% 59 20% 40% 40% 5 68% 12% 20% 41 83% 9% 8% 87 81

83 Appendix 4 : Toronto Catholic District School Board (Detailed Comparative Summary) Q.26 Suggestions to improve this course - Coded Responses* () Q.26 What suggestions do you have to improve the ESL Class? (2010) Q.26 What suggestions do you have to improve the ESL Class? (2011) More In-Class Conversation 24% More conversations with people fluent in English/French 44% More in-class conversation/pronunciation 52% ne/satisfied 21% More in-class conversation/pronunciation 41% More conversations with people fluent in English/French 39% More Classroom Activities 18% More grammar/vocabulary 33% More grammar/vocabulary 31% More Classroom Resources 14% More classroom activities 23% suggestions/satisfied with this class 22% Other 11% Smaller classes 23% Smaller classes 21% Use More Variety in Teaching Methods 10% More classroom resources 23% More class locations 21% Smaller Classes/Don't Combine Levels 9% More class locations 23% Don't combine levels 20% Longer Classes/More Classes 9% Don't combine levels 21% More classroom resources 20% More Grammar/ Vocabulary/Pronounciation 5% Use more variety in teaching methods 21% More classroom activities 19% More Conversational English/French 3% suggestions/satisfied with this class 17% Use more variety in teaching methods 17% More Homework/Practical/Evaluation 3% More homework/practical work/evaluation 15% More homework/practical work/evaluation 17% Daycare 2% Longer classes/more classes 14% Longer classes/more classes 16% Speak Slower 1% Other 3% Other 3% More Conversations with People Fluent in English/French 1% Responses 1,476 Responses 1,465 More ESL Class Locations 1% Cases 490 Cases 491 Larger Classes/Combine Levels 0% Physical Improvements to Learning Space 0% Transportation 0% More Levels of ESL 0% More Canadian Content 0% Responses 389 Cases 292 *Suggestions that were provided were coded into the categories above and then tabulated to produce frequencies 82

84 Appendix 5 : Learner Questionnaire Appendix 5 Learner Questionnaire 83

85 Appendix 5 : Learner Questionnaire 84

86 Appendix 5 : Learner Questionnaire 85

87 Appendix 5 : Learner Questionnaire 86

88 Appendix 5 : Learner Questionnaire 87