Camper and Motorhome Rental Fraserway RV Nature Tours of Yukon

Transcription

1 2017

2 Nature Tours of Yukon rental rates 2017 Whitehorse rental station Model season 1 season 2 season 3 season 4 season 5 Jan. 1 May 31 June 1 June 30 July 1 Aug. 31 Sep1 Sept. 19 Sept. 20 Dec. 31 Truck Camper TC $85 $155 $185 $155 $85 Truck Camper TC S or TC B $95 $170 $195 $170 $95 Motorhome MH 19 $85 $155 $185 $155 $85 Motorhome MH 22 $100 $180 $225 $180 $95 All prices are per day in Canadian Dollar. Tax will be added. Rental rates and models may be different in other rental locations. Kilometer Packages 2017 no package 100 km 500 km 1000 km unlimited km price per kilometer $0.55 $0.55 $0.55 $0.55 Minimum 14 days package price $40 $190 $370 $85 per day All inclusive package 2017 Convenience kits, Prep fee, CDR and unlimited kilometers: $135 per night.

3 Changes and Cancellation Charges Cancellations Any time after confirmation until 45 days before departure: 20% of the total amount; minimum charge $ to 45 days prior to departure 50% of rental charges, minimum charge $ to 30 days prior to departure 80% of rental charges, minimum charge $ 1, to 14 days prior to departure 100% of rental charges. Changes Changes after confirmation for dates and/or packages: $ 40 each. Note: All changes and cancellation charges are subject to taxes. In the event of a date change, the new travel dates must fall within the same calendar year. Moving the rental date to the following calendar year will be treated as a cancellation and will be subject to fees. The cancellation fee applied will be based on the originally requested travel dates.

4 Preparation Fee $90.00 per camper / motorhome This mandatory one time fee is charged per unit/rental and includes the following: Initial propane fill Toilet chemicals 2 rolls of biodegradable toilet paper Fresh water & sewer hoses Rubber gloves Transfer Convenience Kits $90.00 per person (camper/motorhome) These vehicle and personal kits are available per person/rental and include: Pots, pans and kettle Dinner set Cutlery set Steak knives Coffee cups/glasses One extra dinner set (guest) Mixing bowls Assorted kitchen utensils Cutting board Strainer Food savers Coffee filter and thermos Tea pot Can opener Cork screw Pail/broom and dust pan Clothes hangers/clothes pins Matches/ashtray (on request) Comforter in duvet cover Pillow and pillow case Bed sheet Dish towels / sponge / soap Towels/body soap Basic tool set and flashlight Toaster (on request) Axe Lawn chair Instruction manual Campground directories/road maps NOTE: Convenience kits for children age 12 and under are free; valid if convenience kits for all accompanying adults are paid in full.

5 CDR COLLISION DEDUCTIBLE REDUCER (Not available for rentals originating in Whitehorse between November 01 and March 31) A collision deductible reducer is available for CAD $25.00 per day to a maximum of CAD $ per rental and provides the following benefits: A. CDR coverage reduces the renter s responsibility for damages from CAD $7, to CAD $ per occurrence (exceptions are listed under clause #4); B. CDR coverage will guarantee the renter a replacement vehicle when the renter s vehicle becomes undrivable due to damage, even if the renter is at fault (unless the damage is a direct result of negligence, misuse or violation of restrictions). The replacement vehicle will be delivered to a location agreed upon by FRASERWAY and the renter and will be dispatched within 24 hours from the time the renter notifies FRASERWAY that the renter s vehicle has become undrivable. Delivery will be limited to a province/state, which borders the province in which the renter took delivery of the renter s vehicle. FRASERWAY is not obliged to deliver van conversions, C-Large, C-XLarge, Adventurer 4, MH27-SW, or A-30 motorhomes to the Yukon, Northwest Territories, Nunavut or Alaska. Any expenses for accommodation, food etc. are the renter s responsibility if the damage is the renter s fault; C. Damages and deductibles are subject to applicable taxes; D. In case the CDR Insurance is not purchased, Fraserway reserves the right to block the full deductible amount of $7,500 on the customer s credit card (VISA, MC or AMEX). E. The following damages are covered under CDR insurance with a deductible of $750.- per occurrence (see exceptions under clause #4): - Motor vehicle accidents / Collision (including roof and underbody); - Hit and Run / Vandalism / Vehicle theft / Fire; - Damage due to break ins; - Tire damages; - Windshield damage; - General glass damage; - Impact with an animal; - Damages caused by back-up maneuvers; - Damages caused as a result of a natural disaster (hail, floods, storms); - Damages to the interior of the vehicle; - Replacement cost for lost keys or keys locked inside the vehicle. CDR PLUS COLLISION DEDUCTIBLE REDUCER PLUS (Not available for rentals originating in Whitehorse between November 01 and March 31) CDR-Plus insurance is available for CAD $12.00 per day. The CDR-Plus coverage reduces the renter s responsibility for damages covered by CDR Insurance from CAD $ to ZERO. This policy is available only in combination with the CDR Insurance. The following damages are covered under CDR Plus insurance with $0.- (ZERO) deductible (exceptions are listed under clause #4): - Motor vehicle accidents / Collision (including roof and underbody); - Hit and Run / Vandalism / Vehicle theft / Fire; - Damage due to break ins; - Tire damages; - Windshield damage; - General glass damage; - Impact with an animal; - Damages caused by back-up maneuvers; - Damages caused as a result of a natural disaster (hail, floods, storms); - Damages to the interior of the vehicle; - Replacement cost for lost keys or keys locked inside the vehicle.

6 EXEMPTION FROM COVERAGE Insurance coverage is void if any of the following conditions are met: - Damage was caused as a result of negligence / willful damage; - Damage was caused as a result of people using the vehicle without permission (not registered on the rental agreement); - Failure to maintain proper fluid levels; - Damages caused by using the wrong fuel or wrong fluids; - Failure to maintain proper tire pressure; - Damage due to misuse of the brakes (overheating), transmission or any other parts of the power train; - Damage due to violation of restricted travel areas (see clause #19 in our terms & conditions); - Damages caused by ignoring height restrictions and other road signs; - Driving under the influence of alcohol, drugs and/or other substances; - Damages caused as a result of travelling on ice roads; - Damages caused as a result of the use of snow chains; - Result of vehicle malfunction or damage consequent of deliberate and/or willful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter. Charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge / Chevrolet) are not covered by CDR or CDR Plus insurance unless the renter can prove that contact with Ford / Dodge / Chevrolet was established and service was declined. Theft, loss or damage of personal property and personal injuries are not insured.

7 In case of Emergency In case of an Accident: Make sure that any involved parties are ok. Any injuries should be taken care of ASAP. Call the police and/or ambulance (if necessary), dial 911, and then inform Fraserway RV. Exchange information with the affected parties. Try to record everything on the scene using the accident report from your binder. Your notes should include name, address, phone number, insurance company, policy number, driver license number and license plate number for the driver and the owner of each vehicle. If the driver's name is different from the name of the insured, establish what the relationship is and take down the name and address for each individual. Also include a written description of each vehicle, including year, make, model and color and the exact location of the collision and how it happened, and ideally the names and badge numbers of all emergency personnel. Take pictures if possible. Use your camera to document the damage to all the vehicles. Keep in mind that you want your photos to show the overall context of the accident. If there were witnesses, try to get their contact information; they may be able to help you if the other drivers dispute your version of what happened. File an accident report with the police, and report the claim to your own credit card company or insurance company. Vehicle Recovery / Towing: If you find yourself in a situation where your rental vehicle is stuck in mud, snow or in a ditch, please note that Roadside Assistance may partly or fully cover the cost of recovering and /or towing the vehicle. Costs for arranging a tow truck directly with a towing company can be enormous. Any charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge / Chevrolet) are not covered by CDR or CDR Plus insurance unless the renter can prove that contact with Ford / Dodge / Chevrolet was established and service was declined.

8 Vehicle Breakdown and Appliances failure: In the unlikely event of a breakdown or other technical problems we would like to ask you to do the following: Engine related problems: For minor issues, e.g. keys locked inside the vehicle or an empty engine battery, call (Ford, Chevrolet or Dodge) Roadside Assistance. They will send a contractor who will be able to unlock or jump start the vehicle for you. In case of an engine failure you may contact (Ford, Chevrolet or Dodge) Roadside Assistance, however we recommend contacting Fraserway RV first. Depending on your location and the time of the breakdown, we will decide whether the vehicle should be towed to a dealer for repair or if we will send a replacement vehicle before towing the broken down vehicle. Coach related problems: If you encounter any problems with the coach itself, e.g. problems with the fridge, furnace, stove, air conditioner, water supply, waste water tanks etc. please contact either your nearest Fraserway RV location during office hours, or call the toll free emergency number after hours. Flat Tires: Roadside assistance does not always offer to replace a damaged tire, they might only offer to tow the vehicle to the closest dealer. If this is the case, please contact your nearest Fraserway RV location during office hours or call the toll free emergency number after hours, as we are often able to arrange a service call trough a tire company directly. You can also call the KalTire emergency line.

9 Availability Every effort is made to ensure that the vehicle reserved will be available. However, if due to unavoidable circumstances the reserved vehicle is not available, Fraserway RV Rentals reserves the right to substitute that vehicle with a vehicle of equal or greater value. Subsequent expenses (additional ferry costs, gasoline, etc.) are the sole responsibility of the renter. NOTE: In the event that the customer decides that the reserved vehicle model is too large, Fraserway may offer a smaller vehicle if available. Fraserway will not charge for the vehicle exchange however no refunds will be given for the price difference between categories. Changes and Cancellation Charges Cancellations Any time after confirmation until 45 days before departure: 20% of the total amount, minimum charge $ 500, 31 to 45 days prior to departure 50% of rental charges, minimum charge $ to 30 days prior to departure 80% of rental charges, minimum charge $ 1,000 0 to 14 days prior to departure 100% of rental charges One way rentals $ 250 in addition to applicable fee Changes Changes after confirmation for dates and/or packages: $ 40 each Note: All changes and cancellation charges are subject to taxes. In the event of a date change, the new travel dates must fall within the same calendar year. Moving the rental date to the following calendar year will be treated as a cancellation and will be subject to fees. The cancellation fee applied will be based on the originally requested travel dates. Fraserway and Nature Tours of Yukon shall assume no liability whatsoever in the event a booking or rental is cancelled, rescheduled, changed, postponed or interrupted due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of the rental impracticable, illegal or impossible.

10 Cleaning of Vehicles All vehicles must be clean inside when returned. This includes kitchen, bathroom and living areas. A charge of $40 per hour for cleaning will be applied for those vehicles returned in an unsatisfactory state. Vehicle holding tanks requiring dumping by Fraserway staff will result in a $25 service charge. Outside washing is not required, unless the check in procedure cannot be performed due to dirt on the vehicle. We recommend that Northern Travelers wash the vehicle prior to returning it to the rental station to avoid potential delays upon check in. Smoking is not allowed in any of our vehicles. Fraserway reserves the right to charge an additional cleaning fee of $ if a vehicle returns smelling of smoke. Currency All rates and quotes are in Canadian dollars. Driver s license requirements A valid driver s license from the country of residence is mandatory. Drivers must be 21 years or older, no maximum age limit. An international driver s license is recommended but is only valid in combination with the national driver s license. Drop Off 08:30 AM to 12 PM (noon), inspection ready. Sufficient time should be allowed for packing suitcases and cleaning vehicles. Rental extensions (late returns) must have prior approval from Fraserway RV Rentals. Overtime hours: If the vehicle is returned late without Fraserway s permission, extra charges are calculated on an hourly basis until the nightly rate is reached. The hourly rate is the nightly retail rate divided by 4. Early Return Fraserway RV Rentals will not give any refunds for rentals returned prior to the arranged drop off date. Final audit All charges are subject to a final audit. If renter is overcharged or undercharged the renter will pay the corrected amount or receive a refund.

11 Fuel The vehicles are provided to the renter with a full tank of gasoline (or diesel) and must be returned with a full tank. Pets On request only. A charge of $ will apply. Pick Up Vehicles can be collected at our rental stations from Monday to Saturday between 08:30 AM and 3:00 PM local time (on Sundays at selected stations until 1PM). Transfers are available until 1:00 PM. Redistribution If the renter returns the vehicle to any location other than the location indicated on the rental contract, the renter agrees to pay regular rates plus applicable redistribution charge or towing charge. Refund/Repairs All replacement parts or repairs in excess of $50.00 require prior authorization from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the air conditioning systems, microwave ovens, radios and cruise controls are not considered breakdowns and no compensation for inconvenience will be given however if repairs on such appliances are done on the road by a customer, the repair cost will be refunded. Renter s Responsibility Renter agrees by renter s signature on the front of this agreement that renter has read, is aware of, and accepts full responsibility for and is bound by the terms and conditions contained in this agreement, which also consists of optional documentation provided to renter in connection with this agreement. Security Deposit An imprint of a major credit card (Visa, MasterCard or American Express) is required while the vehicle is rented. Cash rentals are not allowed. In cases where the CDR Insurance is not purchased, Fraserway will block the full amount of the deductible ($7500) on the customer s credit card.

12 Traffic Violations, Parking Fines and Toll Charges The renter of the vehicle is fully responsible for all toll charges and fines or other consequences resulting from violation of traffic regulations, parking orders or prohibitions, or any other laws or regulations, during the rental. As a courtesy, Fraserway will ensure that tickets and fines are paid in timely fashion if the renter provides the ticket and payment. For any tickets, fines or tolls that are processed after completion of the rental agreement, Fraserway reserves the right to charge an administration fee of up to $25.00 in addition to the amount of the charges and/or fine and associated costs. All fees will be charged to the renter s credit card and the renter will be notified by e mail or mail. Customers are encouraged to inform Fraserway of any potential toll charges or fines upon drop off to avoid the administration fee. Travel Restrictions Restrictions are in place for the following Northern roads: Yukon: Canol Road (Hwy 6), North of Ross River no insurance coverage Aishihik Lake Road no insurance coverage Road between Dease Lake and Telegraph Creek allowed with 4x4 trucks only Non public roads and off road driving is prohibited at all times; Fraserway reserves the right to limit travel on any roads or road sections based on changing conditions. Terms regarding vehicle replacement in case of breakdowns or accidents which are outlined in our insurance conditions do not apply to the above mentioned roads. Alaska: Dalton Highway (Hwy 11), Restriction in place between Coldfoot and Prudhoe Bay: (allowed with 4x4 trucks only between June 15th and Sep 15th ) McCarthy Road, between Chitina and McCarthy no insurance coverage Non public roads and off road driving is prohibited at all times; Fraserway reserves the right to limit travel on any roads or road sections based on changing conditions. Terms regarding vehicle replacement in case of breakdowns or accidents which are outlined in our insurance conditions do not apply to the above mentioned roads.

13 General Restrictions: Travel into Mexico is prohibited; Travel in Death Valley, California, is prohibited between June 1 and August 31; Non public roads and off road driving is prohibited at all times; Fraserway does not allow the vehicle to be left unattended by renter in the city of Montreal, Quebec, Ottawa and New York. Failure to do so will void the insurance coverage and make the renter liable in case of theft and/or damages. Fraserway reserves the right to limit travel on any roads or road sections based on changing conditions. Terms regarding vehicle replacement in case of breakdowns or accidents which are outlined in our insurance conditions do not apply to the above mentioned roads. Trucks and Campers The camper may not be removed from the truck at any time. Insurance coverage is void for all damages incurred as a result of removing the camper from the truck. Vouchers Nature Tours of Yukon will issue vouchers for the booked rental package. In case of discrepancies, Fraserway will honour the voucher and adjust the billing accordingly.

14 TC (Truck Camper)

15 TC (Truck Camper) Perfect fit for a couple on the go, this unit offers independence, comfort and security for the adventurous at heart. Features include: a large double bed accessible galley ample storage Sleeps up to three adults. Automatic Transmission 4 Speed Overdrive Ford/ Dodge Chassis V8 Diesel/ Gas Engine Cruise Control Tilt Steering Wheel Power Steering Power Brakes Dash Air Conditioning AM/FM Radio with CD Fridge Stove Oven Hot Water Heater Furnace Flush Toilet Overcab Bed 152cm x 203cm / 60" x 80" Dinette Bed 90cm x 183cm / 35" x 72" Overall Length cm / 23'1" 24'7" Overall Width 250cm / 8'2" Overall Height 389cm / 13'1" Interior Height 195cm / 6'4" Fresh Water L Black Water L Grey Water L Diesel/ Gas Capacity L Propane Capacity 32 L

16 TC B Truck Camper (with bunk beds and slide out)

17 The perfect unit for the young adventurous family. Features include: spacious interior large overcab double bed bunk bed and bed in the slide out for the children Sleeps two adults and two children. TC B Truck Camper (with bunk beds and slide out) Automatic Transmission 4 Speed Overdrive Ford/ Dodge Chassis V8 Diesel/ Gas Engine Cruise Control Tilt Steering Wheel Power Steering Power Brakes Dash Air Conditioning AM/FM Radio with CD Fridge Stove Oven Hot Water Heater Furnace Flush Toilet Overcab Bed 183cm x 210cm / 60" x 80" Dinette Bed 117cm x 168cm / 46" x 66" Bunk Bed 66cm x 193cm / 26" x 76" Overall Length cm / 24'10" 25' Overall Width 250cm / 8'2" Overall Height 389cm / 13'1" Interior Height 195cm / 6'4" Fresh Water 142 L Black Water 68 L Grey Water 115 L Diesel/ Gas Capacity L Propane Capacity 32 L

18 TC S Truck Camper (with slide out)

19 TC S Truck Camper (with slide out) The perfect unit for the couple with a desire for outdoor adventure and indoor luxury. Features include: a full wall slide out a spacious dinette area large double bed Sleeps two adults and two children. Automatic Transmission 4 Speed Overdrive Ford/ Dodge Chassis V8 Diesel/ Gas Engine Cruise Control Tilt Steering Wheel Power Steering Power Brakes Dash Air Conditioning AM/FM Radio with CD Fridge Stove Oven Hot Water Heater Furnace Flush Toilet Overcab Bed 152cm x 203cm / 60" x 80" Dinette Bed 107cm x 168cm / 42" x 66" Overall Length cm / 23'9" 24'10" Overall Width 250cm / 8'2" Overall Height 389cm / 13'1" Interior Height 197cm / 6'5" Fresh Water 142 L Black Water L Grey Water L Diesel/ Gas Capacity L Propane Capacity 32 L

20 MH 19 (small motorhome)

21 MH 19 (small motorhome) This is our smallest motorhome perfectly designed for the touring couple. This unit features a surprising ease of maneuverability and drive ability, with an uncompromised level of interior luxury. Lots of space and storage capacity. Sleeps up to three people. Automatic Transmission 4 Speed Overdrive Ford Chassis V8 Gas Engine Cruise Control Tilt Steering Wheel Power Steering Power Brakes Dash Air Conditioning AM/FM Radio with CD Fridge Stove Oven/ Microwave Hot Water Heater Furnace Flush Toilet Overcab Bed 137cm x 203cm / 54" x 80" Dinette Bed 99cm x 185cm / 39" x 73" Overall Length 617cm / 20'3" Overall Width 229cm / 7'6" Overall Height 340cm / 11'2" Interior Height 203cm / 6'8" Fresh Water L Black Water 75 L Grey Water 75 L Gas Capacity 151 L Propane Capacity 32 L Roof Air Conditioning

22 MH 22 (medium motorhome)

23 MH 22 (medium motorhome) This unit is great for two adults to tour with, yet is comfortable for up to five people. Features include: a permanent double bed in the rear rooftop air conditioning full kitchen dinette plenty of storage capacity Automatic Transmission 4 Speed Overdrive Ford Chassis V10 Gas Engine Cruise Control Tilt Steering Wheel Power Steering Power Brakes Dash Air Conditioning AM/FM Radio with CD Fridge Stove Oven/ Microwave Hot Water Heater Furnace Flush Toilet Overcab Bed 135cm x 213cm / 53" x 84" Rear Bed 127cm x 203cm / 50" x 80" Dinette Bed 109cm x 183cm / 43" x 72" Overall Length 721cm / 23'8" Overall Width 250cm / 8'2" Overall Height 340cm / 11'2" Interior Height 203cm / 6'8" Fresh Water 115 L Black Water 85 L Grey Water 98 L Gas Capacity 140 L Propane Capacity 87 L Roof Air Conditioning