HERTZ INTERNATIONAL Inbound USA Tour Programs Terms and Conditions April 1, 2015 March 31, 2016

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1 HERTZ INTERNATIONAL Inbound USA Tour Programs Terms and Conditions April 1, 2015 March 31, 2016 Rental Qualifications Minimum rental age is 20 years in all states except for New York and Michigan, where the minimum rental age is 18 and Mississippi where the minimum rental age is 21. Renters age will be subject to an age differential of US$20 per day for car classes A-F and US$30 per day for all other car classes except Hertz Prestige Collection, Adrenaline Collection and select specialty vehicles where the minimum rental age is 25 in all states. Renters age renting in the states of CT, MA, ME, NH, RI and VT will be subject to an age differential of US$25 per day for car classes A-F and US$35 per day for all other car classes. Renters age renting in the state of NY will be subject to an age differential of US$35 per day for car classes A-F and US$45 per day for all other car classes. Renters will be subject to an age differential of $US52 per day in Michigan and New York for car classes A-F only. The minimum age for additional authorized operators is the same as noted above for the authorized operator. Renters, including additional authorized operators, must present a valid national driver's license*, a return airline ticket, and the voucher (except voucherless programs). A credit card in the renter's name or a minimum cash deposit of $300 is required. *Residents of the UK renting in the US are required to have both parts of the photo-card license, a plastic photo-card displaying your photograph and scanned signature, and an accompanying paper document. Rates are non-discountable and may be increased in jurisdictions that during the period covered by this agreement change the tax rate, local surcharge, or other inclusive items or introduce laws to prohibit the offering of optional services such as LDW (Loss Damage Waiver). Be advised that certain locations and car classes require two (2) forms of identification as a condition to rent. Please advise customers to check at time of reservation if special conditions pertain to their particular rental. If any provision of this agreement conflicts with applicable national or local law, or if such law imposes different or additional requirements applicable to the rights or obligations of the parties hereunder, then the provisions of such law shall apply to the extent necessary to comply therewith. Additional Authorized Driver Additional authorized drivers must be registered in the rental agreement. There is an extra charge for each additional authorized driver of $13.50 per day, with a maximum charge of $94.50 per person (AAO) per rental, with the following exceptions: *Within the State of California regardless of any other fees, state law prohibits assessment of an AAO fee. *Within the State of New York, the fee is $3.00 per day, up to a maximum AAO fee of $35.00 per rental. * Within the State of Nevada, the fee is $11.68 per day, up to a maximum AAO fee of $81.76 per rental.

2 The above fees will apply for Additional Authorized Drivers unless AAO fees are stated as being included in the quoted net rates. The minimum age for additional authorized operators is the same as noted above for the authorized operator. Driving Licenses Renters must present a valid national driving license. If the driving license is not in English, then an International Driving Permit is strongly recommended. This is required for translation purposes to confirm the validity of the driver's license for the safety of our renters and for Hertz. Note: A current valid foreign driving license must always be presented at the rental counter. Residents of the UK renting in the US are required to have both parts of the photo-card license, a plastic photo-card displaying your photograph and scanned signature, and an accompanying paper document. Local Surcharges/Airport Fees/Taxes There may be a local surcharge imposed by the state. Any such surcharges are payable directly to Hertz at time of collection, unless stated as being included in the quoted net rates. Local Airport and License fees are not included and will be payable at the counter, unless stated as being included in the quoted net rates. **Even if stated as included in the net rate, extra charges including but not limited to concession recovery fee and state tax may apply to any additional items purchased at the counter or any extra charges incurred by the rental at time of drop off.** Mileage Caps All car classes include unlimited mileage, unless otherwise stated on rate sheet. Advance Reservations Reservations require a minimum 4-hour advance reservation, either by telephone or by automated system (GDS). Neverlost reservations require a 24-hour advanced reservation. These reservations will be automatically confirmed by car class only. Specific models cannot be guaranteed. Freesell Agreement Standard Car Classes: A, B, C, D and F are on freesell status with a minimum 48- hour advance reservation. During the peak season of July 15 to August 20, a 72-hour advance reservation is required. Specialty Car Classes: G, I, R, L, L4, Q4, and U are on freesell status with a minimum seven 7- day advance reservation. During the peak season of July 15 to August 20, a 14-day advance

3 reservation is required. Freesell is not available on specialty car classes for rentals during the December 15 December 31 period. Freesell status is not available for Car Classes E6, F6, M, P6, S6, T, T6, U4, V, V4, V6, W, and W6. Freesell is not available in Alaska during the June 1 August 15 time period. Vehicle Availability Hertz reserves the right, at its own discretion, to capacity control in any location, at any time, and for specific programs, according to vehicle availability, demand levels, and/or program performance. In addition, all car classes may not be available in all locations at all times. Drop & Intercity Policy * All one-way rentals within the continental USA will be subject to the drop off charges listed below. Additionally, all drop charges are subject to applicable taxes and surcharges. Distance from Renting Location: TO DROP OFF LOCATION DROP OFF CHARGES If returned outside: Renting City B, C, D, F, E6, F6, G, I, R L, L4, Q4, U miles $ miles $ miles $ Plus miles $750 This charge is based on the distance from the renting location to drop off locations, not miles driven. All drop off charges are payable by the renter directly at the rental counter. These charges will be held against the renter s credit card balance but will not actually be charged to the credit card until completion of the rental. Drop & Intercity Policy (Exceptions) (NOTE: The following Drop and Intercity Policies apply to pick-up at Corporate locations only.) * Car Class A must be returned to the renting city (Please note renting city is not the same as geographical city) unless otherwise noted below. * Car Classes M, P6, S6, T, T6, U4, V, V4, V6, W, and W6 must be returned to the renting locations, unless otherwise noted below. * No drop charge for Car Classes B, C, D and F between airport and downtown locations in

4 and between the States of California, Nevada and Arizona. * Car Classes G, I, L, L4, R, Q4 and U can intercity between airport and downtown locations in the States of California, Nevada and Arizona for $350 drop fee. * No drop charge for Car Classes B, C, D, F, G, I, L, L4, R, Q4 and U between JFK Airport (JFK), LaGuardia Airport (LGA) and EWR. * One-way rentals are not permitted to/from Nantucket or Martha s Vineyard. * One-way rentals within the same city may cause a drop off fee. Please check at time of reservation. Within Florida: * No drop charge for Car Classes B, C, D, F, G, I, R, L, L4, Q4 and U picked up and returned within the State of Florida. Following exception applies: * Car Classes E6, F6, S6, U4, V4, V6, W, and W6 may intercity for a $150 drop charge between the following airport locations in Florida: Miami, Orlando, and Fort Lauderdale. * Car Class P6 may intercity within the State of Florida for a $100 drop charge. Please note that the Hertz Prestige Collection (P6) may pick-up and drop off at Hertz Prestige Collection locations only. * No drop charge for Car Class M between the following airport locations in Florida: Miami, Orlando, Sanford, and Fort Lauderdale. Within California: * No drop charge for Car Classes B, C, D, F, G, I, R, L, L4, Q4 and U picked up and returned within the State of California. Following exception applies: During Peak season June 1 September 30, Car Classes B, C, D, and F are subject to a $125 drop fee and car classes G, I, L, R and U are subject to a $350 drop fee if picked up in the cities of San Francisco, Oakland & San Jose and dropped off in the cities of Los Angeles, San Diego, Palm Springs. * Car Classes E6, F6, S6, V, and W may intercity for a $150 drop charge between the following airport locations in California: Los Angeles, San Francisco, and San Diego. * Car Classes U4, V4, V6 and W6 may intercity from Los Angeles to San Francisco for a $175 drop fee ; from San Francisco to Los Angeles for a $325 drop fee; San Francisco to San Diego and vice versa for a $325 drop fee; Los Angeles to San Diego and vice versa for a $150 drop fee. * Car Class P6 may intercity within the State of California for a $200 drop charge. Please note that the Hertz Prestige Collection (P6) may pick-up and drop off at Hertz Prestige Collection locations only. * Car Class P6 may intercity from Los Angeles A/P or San Francisco A/P to Las Vegas A/P or vice versa for a $350 drop charge. Within Hawaii: * A drop charge of $35 will apply for Car Classes B, C, D, F, I, G, R, U, L, L4 & Q4 returned outside of the renting city. All other car classes must be returned to renting city. Following exception applies: Hilo airport and downtown locations to Kona airport and downtown location for all car classes will incur a $100 drop fee. Within Alaska: * Car classes B, C, D, F, Q4 and R may intercity from June 1 - September 30. Rentals returned

5 outside of the renting city will be subject to a drop fee of $300. Following exceptions apply: One way rentals to and from Juneau are NOT allowed. One way rentals to licensee locations are also NOT allowed. * One-way rentals are not permitted to/from Alaska. US To Canada: * Car Classes B, C, D and F may intercity from the following US to Canada airport and downtown locations at the drop charges (US$) listed below: Source/Destination Toronto Montreal Vancouver Boston $225 $225 N/A Buffalo $100 $100 N/A Detroit $225 $300 N/A Seattle N/A N/A $500 New York City+ $225 $275 N/A +Laguardia, JFK and Newark N/A Intercity drops between these locations is not permitted. Driving Restrictions * Vehicles may be taken into Canada but must be returned to a location in continental USA, unless otherwise specified in the drop policy above. * Vehicles may not be driven on poorly maintained or unpaved roads. In the State of Alaska, these include, but are not limited to: The Dalton, Steese, Dempster, Elliott, Denali & Taylor Highways. In case of violation, customers are responsible for all damage and for the cost of returning the vehicle to the rental location. * Driving in Mexico is not permitted without special insurance coverage. Check for availability at time of rent. * Driving restrictions may apply. Please check rental agreement for details. Licensee Location Pick Up/Drop Off Policy * Pick up Corporate Location - Drop off Licensee Location - As long as the customer reservation was originally made for pick up at a Corporate Location and the drop off at a Licensee Location, then this is allowed. Since the rental is a Corporate Location rental, all terms and conditions for drop off at the Licensee Location are the same as they would be for the Corporate Location (including the drop charges). Tour rentals cannot be picked up at Licensee Locations unless previously negotiated. Liability

6 Primary third party liability insurance coverage equal to the applicable state minimum limits is included. When renting on LIS-inclusive program, liability coverage is increased up to $1,000, (combined). Voucher Value/Validity Tour Operators will be charged for the number of days printed on the tour voucher or if a voucherless program, number of days booked by the Tour Operator, irrespective of the number of days the customer actually rents. (Voucher days equals number of reservation days.) If the client returns the car early, the Tour Operator will still be charged at the voucher value or if a voucherless program, the number of days reserved. Exceptions, such as medical emergencies, death in family, etc., will be handled subsequently by Customer Relations. Rental periods cannot exceed 62 days. If rental is in excess of 62 days, additional reservations are necessary to accommodate the total number of days. The number of days reserved for each reservation may be split up as necessary, as long as no one reservation exceeds 62 days, as the rental agreement must be renewed at the renting location. For example, a 70-day rental may be booked on a reservation of 62 days and one of 8 days or may be booked on a reservation of 40 days and 30 days. With the exception of voucherless programs, additional vouchers are required for each reservation, which must be presented at the counter for renewal of the rental agreement prior to the 63rd day. If the vehicle is returned to a location other than the original renting location, drop off charges may apply. Rental Extensions If client, at the commencement of his or her rental, requests to rent for a period longer than the number of days reserved, that extension may be granted if the person qualifies for it. The rates applicable for any such extra days will be those in effect for the program for the relevant Hertz location at the time the rental commences. Please note that one rental day equals 24 hours commencing on each day at the same time as the time the rental began, as shown on the Rental Agreement. For cars returned 29 minutes or more after the return due time shown on the Rental Agreement, client will be charged for extra hours or extra days in accordance with the terms of the rental agreement. Please note: An extra hour charge will be charged for rentals returned minutes after the return due time at a rate of one-half the extra day charge. Rentals returned 60 minutes or more after the return due time will be charged an extra day. Peak Season Surcharges The peak season surcharge will apply from time and date of pick-up all the way through the end of the transaction regardless of the drop off time and date. Rental Upgrades

7 If client, at the commencement of his or her rental, requests to rent a car from a higher car class than reserved, such an upgrade may be allowed at an additional charge if a car from that higher class is available at the time the rental commences. Any such upgrade will be charged at locally applicable rates. Returning the Rental Car A rental day consists of a period of 24 consecutive hours, with each day starting at the time of day the rental began. Extra hours charges will apply beginning when the rental exceeds a 24- hour period by 29 minutes from the original time of rental. When the number of minutes late reached 29, the customer will be charged for one extra hour. * For all locations that allow after hour return service - the rental charges will accrue until the location re-opens. Optional Equipment Availability and cost per day for optional equipment (such as child seats*, Neverlost, and Ski Racks) varies by location. Please check at time of reservation for applicable fees and availability. Neverlost is available on most midsize and larger vehicles (exceptions apply) and may be prereserved in major Corporate U.S. Airport and some downtown and HLE locations for a fee of US$12.99 per day with a maximum charge of $ per rental. Please confirm availability at time of reservation. The maximum charge for child seats per rental is US$ *Hertz voluntarily complies with any state law that requires a child seat for a rental.

8 APPENDIX A OPTIONAL SERVICES Loss Damage Waiver (LDW) In most states, in the event of any other loss or damage to the car, regardless of fault, customer s financial responsibility extends to the full value of the car at the time of rental, less its salvage value, plus expenses for towing, storage and impound fees, and an administrative charge and a reasonable charge for loss of use. If customer s responsibility differs in the state in which the customer rents, it will be stated in Paragraph 4 of the Rental Agreement. When customer purchases LDW, which is not insurance, the customer will not be held responsible for damages to the car in the event that any damage should occur, provided the damage was not the result of a prohibited use of the vehicle. Premium Emergency Roadside Service (PERS): Premium Emergency Roadside Service (PERS) covers costs for services required to remedy the following customer induced problems or problems resulting from an accident / collision, or any problem occurring outside the approved driving area, however are passed on to the customer, as following: Keys locked in the Car, Lost Key Service, Left Lights On/Dead Battery, Out of Gas Service, Spare Tire Mounting Service and more. For full list of benefits please inquire at time of rental. PERS can be purchased at the counter for $6.99 per day. Personal Accident Insurance (PAI) Personal Accident Insurance allows customer to elect accidental death and accident medical expense coverage for renter and passengers during the rental period of the vehicle. If this coverage is accepted, the benefits for the renter will apply to all accidental injuries during the rental period, regardless of whether the renter is actually in the car. Passengers are also covered, but only for incidents occurring while they occupy the car. PAI Coverage: Benefits Schedule * Renter Each Passenger Accidental Death US$ 175,000 US$17,500 Accident Medical Expenses Not to exceed: US$ 2,500 US$ 2,500 Ambulance Expense Not to exceed: US$ 250 US$ 250 *Benefits referred to in this synopsis are not applicable for vehicles rented in the State of New York. In New York, the medical expenses limit is $3,500 for the renter and each passenger. The ambulance expense limit is $150 for the renter and each passenger. *Total Benefits for any one accident are limited to $225,000. Rentals originating in the State of Florida do

9 not have a single accident limit of $225,000. Personal Effects Coverage (PEC) APPENDIX A (cont d) PEC is an option that insures against risk of loss or damage to help protect customer s personal belongings while renting from Hertz. PEC insurance coverage includes those personal effects owned by customer and those members of his or her immediate family traveling with customer during the rental who are permanent residents of the customer s household. PEC does not extend to non-family members traveling with customer. PEC Coverage Limits * Up to US$600 per person, with the maximum coverage for all claims during any rental limited to US$1,800.** * In the event any claims are made under the Policy, coverage for succeeding claims during the same rental will be reduced by the amount of the claim paid. ** Benefits referred to in this synopsis are not applicable for vehicles rented in the State of New York. In New York, the coverage limits are US$500 per person, with the maximum coverage for all claims during any rental limited to US$1,500. Please Note: PAI and PEC are not available separately and must be taken in combination. Liability Insurance Supplement (LIS)* LIS provides coverage for customer and authorized operators of the rental vehicle for third party claims. LIS is primary protection to customer s personal policy and provides the first US$1,000,000* of combined bodily injury and/or property damage claims for each occurrence. In the states of Alaska, Colorado, Delaware, Montana (Licensees Only), New York, North Dakota, South Dakota, West Virginia, Wyoming, Puerto Rico and Virgin Islands up to $100,000 of Uninsured / Underinsured Motorist Protection is included with the LIS coverage. For all other states, refer to the Uninsured Motorist Protection (UMP) portion of this bulletin. *LIS Program includes Excess Third Party Liability Insurance Policy issued by Reliance Insurance Company. Uninsured/Underinsured Motorist Protection (UMP) Uninsured/Underinsured Motorist Protection (UMP) covers the bodily injury sustained by the renter, family members and passengers traveling together in the rented vehicle, caused by another driver who has no insurance, minimal insurance, or is a hit and run driver. Up to $1 million of Uninsured/Underinsured protection for bodily injury sustained while driving the rental car. UMP is only available when first accepting Liability Insurance Supplement (LIS).

10 In states where UMP is offered, LIS does not contain any Uninsured/Underinsured Motorist coverage. In states where UMP is not available, Uninsured/Underinsured Motorist coverage is included with the LIS coverage. Please Note: Appendix A is a broad overview of the Hertz Optional Services and is subject to all of the provisions, limitations, and exceptions of the applicable PAI, PEC, and LIS Policy and the Hertz Rental Agreement. Please check at renting location for details.

HERTZ INTERNATIONAL Inbound USA Tour Programs Terms and Conditions April 1, 2014 March 31, 2015

HERTZ INTERNATIONAL Inbound USA Tour Programs Terms and Conditions April 1, 2014 March 31, 2015 Rental Qualifications Minimum rental age is 20 years in all states except for New York and Michigan, where