Portfolio of Services
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1 Portfolio of Services PROVIDING POWERFUL BENEFITS PROTECTING FAMILIES & BUSINESSES HELPING BENEFITS PROFESSIONALS MEET MORE NEEDS Check the Features You Want and Then Choose the Plan(s) for You You ve thought about it for years do you finally want to complete your Will? Or do you want an attorney to write a letter on your behalf? Or review a document for you before you sign? Are you interested in having a legal plan for your small business, or in guarding yourself against identity theft? Legal Plan Talk to an attorney. No high hourly costs. Family plan covers member, spouse and dependents Individual plan covers member (with no spouse/dependents/children) Standard will preparation Legal advice/consultation/representation Letters/phone calls on your behalf Legal document review Trial defense 24/7 emergency assistance Mobile App 25% Preferred member discount Legal Plan Add-Ons Bolster the power of your legal plan. Covers member, spouse, and dependents Trial Defense Supplement More trial coverage Home Business Supplement If you own a home-based business, are a consultant, or have rental property and have no employees. Home Business Supplement+GoSmallBiz.com Business tools, training courses, business coaching, & unlimited business consulting For Individuals, Families & Employees IDShield sm Coverage that will help protect against, and resolve, identity theft issues. Family plan covers member, spouse, and up to eight minor dependents Individual plan covers member only Consultation/Advice Identity theft advisor Credit report review Lost wallet protection Notifications Data Breach Notifications Access Monday through Friday 7 am - 7 pm CT 24/7/365 Emergency access to an IDShield SM Licensed Private Investigator for covered situations Security Monitoring Black Market Web Surveillance Credit monitoring Minor Identity Protection Identity Restoration Licensed private investigators $5 Million Service guarantee Check, check, and check. We have a plan for you. For Your Small Business Small Business Plan* (Up to 100 Employees) Your business deserves affordable legal protection. Covers for-profit, not publiclytraded businesses Legal consultation on unlimited matters Contract and document review Debt collection assistance Legal correspondence Trial defense services GoSmallBiz.com available as add-on For Commercial Drivers Commercial Drivers Legal Plan (CDLP) Protects your ability to earn a living. Covers licensed commercial drivers Assistance with moving violations Assistance with DOT violations Tragic accident assistance Advice on license reinstatement Assistance for minor personal injury/ property damage For Brokers & Benefits Professionals Provide the Perfect Coverage Enhance your product diversity and versatility to help your clients protect their lives with high-quality, affordable products. Covers areas often overlooked Elite customer service Powerful plan benefits that deliver Simple administration Expands your portfolio This is a general overview of the coverage of various plans for illustration purposes only. Not all plans or benefits are available in all states or provinces. See a LegalShield representative for complete terms, coverage, amounts, conditions, and exclusions. *Services to the Small Business Plan are limited and exclusions apply. (05.15) sheet.portfolio # LegalShield Ada, Oklahoma
2 AT-A-GLANCE In Your Corner A member from California said: I had an issue with a credit card company. I called my provider law firm last week, and they sent a letter on my behalf. The credit company refunded my money today in full. A small business owner from Oregon says, I ve accessed legal service and advice where I would not have in the past because of the cost. I ve gained insight and confidence in actions we take (or don t take) because we have consulted with a legal expert. Who We Are One of the first companies in North America to offer legal service plans Founded in 1972 Provider attorneys average tenure: 15 years 1.4 million families enrolled in our plans More than 1 million identity theft members with nearly 10,000 identities restored Operating in 49 U.S. states and four Canadian provinces More than 2 million member calls answered last year Since 2003, we ve held an exclusive partnership with Kroll Advisory solutions, the world s leading company in ID Theft consulting and restoration. Businesses Count on LegalShield & IDShield More than 34,000 companies, large and small, provide voluntary benefits to their employees with LegalShield and IDShield Simplified implementation; no claim forms to file Easy maintenance procedures for administrators Over 47,000 Small Business members use the Legal Plan Three levels of legal protection for different sizes of small businesses Legal Facts Identity theft has been the number-one consumer complaint filed with the FTC for 15 years straight. More than 13 million, or nearly 60%, of all small businesses have experienced significant legal events in the past two years. DECISION ANALYST STUDY: THE LEGAL NEEDS OF SMALL BUSINESS 57 million full-time working Americans experienced at least one significant legal event in the past 12 months. THE LEGAL NEEDS OF AMERICAN FAMILIES STUDY (LEGAL NEEDS STUDY) Definitively Different PROPRIETARY NATIONWIDE NETWORK OF PROVIDER LAW FIRMS Your on-call law firm is part of the LegalShield network of carefully selected, top-quality law firms. Each law firm is licensed in your state or province and dedicated to LegalShield members. SUPERIOR SERVICE Our Provider Law Firms are paid in advance on a per capita basis, ensuring they are motivated to focus on providing good service to you, not on billing. QUALITY ASSURANCE Our proprietary system provides daily, real-time, online monitoring of our Provider Law Firms, which enables continuous improvement of quality service. Consistently earn high ratings for customer service. UNIQUE SERVICE Our members only have to make one call to be connected with an attorney, ensuring they know exactly who to call when a legal need arises. LEGALSHIELD + IDSHIELD Providing a comprehensive solution when ID theft issues turn into legal issues. COMPREHENSIVE RESTORATION With a Power of Attorney, Kroll will do everything necessary to restore your identity until all resolvable issues have been addressed. MONITORING WHAT MATTERS We monitor your identity from every angle, not just your Social Security number, credit cards and bank accounts. SERVICE GUARANTEE IDShield backs up it s promise that it will do whatever it takes for as long as it takes with a $5 million service guarantee.
3 Millions of people lose their identities every year. 5 $ MILLION SERVICE GUARANTEE Don t be one of them. Identity theft has been the top consumer complaint filed with the FTC for 15 years straight. Victims are spending an exorbitant amount of time and money dealing with it. The criminals are getting smarter. And they re not going away. That s why you need a company that s more than IDShield member L.N. in Sioux City, NE a website. You need an established institution that understands all the potential threats, how to prevent them and how to restore any damage done. My investigator gave me great advice and the next day cleared up my situation. IDShield member L.N. in Sioux City, NE MONITOR MORE OF WHAT MATTERS We monitor your identity from every angle, not just your Social Security number, credit cards and bank accounts. We ensure everything connected to you is safe, even your social media accounts. If any change in your status occurs, you receive an update immediately. COUNSEL WHEN YOU NEED IT Our identity specialists are focused on protecting you. They are available to provide you with a complete picture of identity theft, walk you through all the steps you can take to protect yourself and answer any questions. Plus, they are available 24 hours a day, every day, in the event of an identity theft emergency. We re always here to help, no matter what. RESTORE YOUR IDENTITY COMPLETELY IDShield is the only company with an exclusive partnership with Kroll, the worldwide leader in theft investigative services. If a compromise occurs, your licensed private investigator contacts you immediately and begins restoring your identity to exactly the way it was.
4 Protect yourself from getting less and paying more. IDSHIELD FAMILY IDSHIELD INDIVIDUAL (You, your spouse/domestic partner and up to 8 minors) COVERAGE (For just you) IDShield LifeLock IDShield LifeLock FAMILY ADVANTAGE PLAN INDIVIDUAL ADVANTAGE PLAN $19.95 $51.96 $9.95 $ adults, 2 minors 1 UP TO 10 1 Covers Up to 8 Minor Children Covers Spouse/Domestic Partner CONSULTATION Unlimited Counseling with Investigator Social Security Fraud Detection Monthly ID Theft Updates Emergency Assistance 24/7/365 Sex Offender Registry Reports Data Breach Notifications Identity Alert System Lost and Stolen Wallet Assistance Reduced Pre-Approved Card Offers Live Member Support 24/7/365 RESTORATION Licensed Private Investigators Medical Identity Theft Restoration $5 Million Service Guarantee Complete Identity Restoration Financial Identity Theft Restoration PRIVACY MONITORING Passport Number Monitoring File Sharing Network Searches Address Change Verification Fictitious Identity Monitoring DOB/Social Security Number Monitoring Medical Identity Number Monitoring Phone/ /Driver License Monitoring Black Market Website Surveillance SECURITY MONITORING Quarterly Score Tracker Credit Inquiry Alerts Payday Loan Monitoring Minor Identity Protection Court Records Monitoring Bank Account Number Monitoring Credit Monitoring Credit Card Number Monitoring This comparison is based on information that is publicly available on May 13, 2015 and on plans at similar price points, without discounts. This is a summary only. Each company may have more plans available. As with all plans, some exclusions apply. See company contracts and materials for full details. Marketed by: Pre-Paid Legal Services, Inc. dba LegalShield and subsidiaries; Pre-Paid Legal CasualtySM, Inc.; Pre-Paid Legal Access, Inc.; In FL: Pre-Paid Legal Services, Inc. of Florida; In VA: Legal Service Plans of Virginia, Inc.; and PPL Legal Care of Canada Corporation SHEET.IDT (5/15) 2015 LegalShield, Ada, OK
5 Everyone deserves legal protection. At LegalShield, we ve been offering legal plans to our members for over 40 years, creating a world where everyone can access legal protection and everyone can afford it. Unexpected legal questions arise every day and with LegalShield on your side, you ll have access to a quality law firm 24/7, for covered personal situations. From real estate to divorce advice, speeding tickets to Will preparation, and beyond, we re here to help you with any personal legal matter no matter how traumatic or how trivial it may seem. Because our dedicated law firms are prepaid, their sole focus is on serving you, rather than billing you. Our Promise to You As one of the first companies in North America to provide legal expense plans to consumers, we now provide legal services to over 1.4 million families across the U.S. and Canada representing approximately 4 million people. And with over 650 employees dedicated to serving you, our promise remains the same: to provide outstanding legal services by quality law firms at an affordable price. Why LegalShield For as little as $20 a month, LegalShield gives you the ability to talk to an attorney on any personal legal matter without worrying about high hourly costs. That s why, under the protection of LegalShield, you and your family can live your lives worry free. Some of the services you will receive for personal legal matters include the following: Advice on an unlimited number of topics Letters and phone calls on your behalf Legal document review, up to 15 pages each Will preparation Trial defense hours Video law library Forms service center Even better, you don t have to worry about figuring out which attorney to use we ll do that for you. Our experienced attorneys focus specifically on our members and provide 24/7 access for covered emergencies. Learn more about the LegalShield Legal Plan at
6 LegalShield Legal Plan Your LegalShield provider law firm will be there to offer advice or assistance on a variety of legal issues. Below is a brief sampling of the areas that the LegalShield Legal Plan covers. Uncontested Adoption Representation* Alimony Child Custody Child Support Child Visitation Rights Conservatorship Domestic Violence Protection Guardianship Juvenile Court Proceedings Uncontested Name Change Assistance* Parental Responsibilities Prenuptial Agreements School Administrative Hearing Uncontested Divorce Representation* Uncontested Separation Representation* Drivers License Restoration, Revocation, Suspension Non-Commercial, Non-Criminal Moving Traffic Violations Motor Vehicular Homicide Defense Property damage claims up to $5,000 Codicils Health Care Power of Attorney Irrevocable Trust Living Will Revocable Trust Wills Family Matters Auto Estate Issues Affidavits Bankruptcy Consumer Credit Consumer Protection Contracts/Financial Disputes Debt Collection Durable/Financial Power of Attorney Estate Administration/Closing Inheritance Rights Protection Installment Sale Contracts IRS Audit Protection IRS Collection Defense Rental Agreements Medical Disputes Medicare Disputes Personal Property Disputes Promissory Notes Social Security Disputes Veterans Benefits Disputes Building Code Disputes Contractor Disputes Deeds Financial Home Evictions Foreclosure Neighbor Disputes/Easements Primary Residence Refinancing Purchase/Sale of House Real Estate Contracts/Financial Disputes Secondary Residence Coverage Security Deposits Smalls Claims Assistance Zoning Variances Residential Loan Document Assistance For detailed information about the legal services provided for personal matters by the LegalShield contract, go to Business issues are not included; however, plans providing those services are available. Ask your Independent Associate for details. Your Plan Covers: The member The member s spouse Never-married dependent children under age 26 living at home Dependent children under age 18 for whom the member is legal guardian Never married, dependent, children who are full-time college students up to age 26 Physically or mentally disabled children living at home 25% off additional legal services If you are in need of additional legal services, you may continue to use your provider law firm for legal situations that extend beyond plan coverage. The additional services are 25% off the law firm s standard hourly rates. Your provider law firm will let you know when the 25% discount applies and will go over these fees with you. Please note: Class actions, interventions, or amicus curiae filings in which you are a party or potential party are not covered by the LegalShield membership. Legal services may vary by state. *Available after the membership has been active 90 consecutive days. Marketed by: Pre-Paid Legal Services, Inc. dba LegalShield and subsidiaries; Pre-Paid Legal Casualty SM, Inc.; Pre-Paid Legal Access, Inc.; In FL: Pre-Paid Legal Services, Inc. of Florida; In VA: Legal Service Plans of Virginia, Inc.; and PPL Legal Care of Canada Corporation SHEET (1/14) 2014 LegalShield, Ada, OK
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8 Legal protection for your business is vital. So is having options. Unexpected legal matters come up every day. You know your business needs legal protection, but you want to make sure you get the right amount. LegalShield has the answer. We offer three levels of legal protection for different sizes of small businesses. That way, you only pay for what you need. Whichever you choose, we help your business with any legal matter, from legal consultation and contract reviews to debt collection and more. And since your dedicated law firm is prepaid, its sole focus is on serving you, rather than billing you. So get the level of legal protection your company needs. And get the peace of mind you want. Small business has big business problems - without big business resources. We give companies like yours big business resources on a small business budget. Why LegalShield? LegalShield has been offering legal plans to members for over 40 years, creating a world where everyone can access legal protection and everyone can afford it. We provide outstanding legal coverage from established law firms and support you and your business with more than 650 LegalShield employees. We currently provide various legal plans to over 47,000 businesses, we d love to do the same for you. LegalShield also provides an employee benefit, allowing your employees the choice to carry personal legal and identity theft plans. Small Business Services Include: Legal consultation on an unlimited number of matters Contract and document review Debt collection assistance Legal correspondence Trial defense services* *Trial defense hours are provided at a reduced rate in Nevada and New York Choose LegalShield. Choose the right protection.
9 LegalShield Small Business Plans SmallBIZ 10 SmallBIZ 50 SmallBIZ 100 (10 or fewer employees) (50 or fewer employees) (100 or fewer employees) Price $ 39/mo., no enrollment fee $ 89/mo., no enrollment fee $149/mo., no enrollment fee Designated Users Up to 2 Up to 3 Up to 5 Legal Consultation* Unlimited minutes & matters Unlimited minutes & matters Unlimited minutes & matters Designated Consultations 3 consultations per year at 30 minutes each 3 consultations per year at 30 minutes each 3 consultations per year at 30 minutes each Legal Correspondence* 20 calls or letters per year 1 follow-up letter per subject matter 30 calls or letters per year 1 follow-up letter per subject matter 40 calls or letters per year 1 follow-up letter per subject matter Collection Letters 5 per month 10 per month 15 per month Document Review 20 per year, 15 page limit each 30 per year, 15 page limit each 40 per year, 15 page limit each Trial Defense for Business* None 75 total hours per year; includes up to 15 hours of pre-trial time 75 total hours per year; includes up to 25 hours of pre-trial time Additional Discount 25% 25% 25% *See information in the blue below for additional details of these benefits. Legal Consultation Pick up the phone and call your Provider Law Firm on any legal issue affecting your business including, but not limited to: Hiring/firing Small claims Equipment leases Incorporation Bankruptcy Joint ventures Landlord/tenant disputes Bad check recovery Customer complaints Vendor issues Creditor harassment Identity theft Government compliance Verbal contracts City zoning Workers compensation Designated Consultations For out-of-state legal matters and specific areas of law, your business is entitled to three 30-minute phone consultations per year with an experienced attorney at your Provider Law Firm. Further services required beyond the telephone consultation will be provided at a discount of 10% - 25% from the provider attorney s standard hourly corporate rate. Commodities Securities Patents Copyrights Trademarks Antitrust International law Immigration Admiralty Complex tax issues Import/export customs issues Issues arising outside your state, within the U.S. Intellectual property Who is eligible for the plan? The Business Plan is available to for-profit businesses with 100 or fewer employees. Companies with publicly traded stock are excluded. Membership fees are calculated based on the plan chosen by the business owner. The owner may choose to purchase the plan that best meets their needs as long as number of employees does not exceed the number of employees covered by the chosen plan. Note, all consultation/services are contingent upon the provider attorney s professional judgment. Legal Consultation Services: Specific legal matters covered under Designated Consultations are not covered under this benefit. Legal Correspondence Services: Collection letters, covered by the Debt Collection Letters Benefit, are specifically excluded from this benefit. Trial Defense Services: Does not cover claims or charges relating to workers compensation, inquiries or actions by a government agency, bankruptcy proceedings, alcohol or substance abuse, chemical abuse or dependency, class actions or interventions, amicus curiae filings, class actions filed in which your business is a party or potential party, or preexisting conditions. You may use your preferred member discount and phone consultation benefit for any plan exclusions. Fines, court costs, penalties, expert witness fees, bonds, bail bonds, and any out-ofpocket expenses are your responsibility and are not part of your membership fees and/or benefits. A retainer fee may be required prior to services being rendered for services not otherwise covered by your membership benefits. Due to regulatory requirements, benefits and rates vary in certain states and provinces. The information contained in this material is for illustrative purposes only and is not a contract. It is intended to provide a general overview of plan coverage; only a plan contract can give actual terms, coverage, amounts, conditions and exclusions. In HI, the rate for SmallBIZ 10 is $49, SmallBIZ 50 is $109 and SmallBIZ 50 is $179. In NV and NY, SmallBIZ 50 is $79 and SmallBIZ 100 is $139. Trial defense benefit is not available in Nevada or New York; however, services are available at a reduced rate. Contracts issued by: Pre-Paid Legal Services, Inc. dba LegalShield and subsidiaries; Pre-Paid Legal Casualty SM, Inc.; Pre-Paid Legal Access, Inc.; In FL: Pre-Paid Legal Services, Inc. of Florida; In VA: Legal Service Plans of Virginia, Inc.; and PPL Legal Care of Canada Corporation (10.14) SHEET.SMBUS 2014 LegalShield, Ada, OK
Portfolio of Services
Portfolio of Services PROVIDING POWERFUL BENEFITS PROTECTING FAMILIES & BUSINESSES HELPING BENEFITS PROFESSIONALS MEET MORE NEEDS Check the Features You Want and Then Choose the Plan(s) for You You ve
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