Insights from the MACE Compensation & Operations Surveys LARRY DOWELL, DOWELL MANAGEMENT

Transcription

1 1 Insights from the MACE Compensation & Operations Surveys LARRY DOWELL, DOWELL MANAGEMENT

2 Compensation & Benefits Survey

3 About MACE 3 Founded in 1972, serves six-state region Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin Purpose is three-fold Provide continuing education opportunities Facilitate connection with industry peers Develop a regional ethic among chambers of commerce Expanded Product Line Annual Conference Biannual Compensation & Benefits Survey Biannual Operation Survey Membership Satisfaction Survey Newsline Advocacy Alliance

4 Larry Dowell, Executive Director - MACE 4 Former President/CEO of the Saint Paul Area Chamber of Commerce Founded Dowell Management in 2007 Nearly 40 years in organizational business management Products: o o o Full Association Management Strategic Planning Executive Search

5 Survey Background 5 Methodology Self reporting, sampling, corrupt data 700 Chambers of Commerce were sent the survey Who was surveyed Iowa, Illinois, Nebraska, Minnesota, North Dakota, South Dakota, Wisconsin Who participated 222 surveys were completed, approximately a 32% response rate

6 State Participation 6 WI 23% SD 6% IL 20% ND 3% NE 8% IA 16% MN 24% Trend Lines Overall, participation was steady from However, participation was more equally distributed among states.

7 Gender of Chief Paid Executive 7 32% 68% In 2012, 63% of chamber executives were female.

8 Gender by Income Group 8 >1m 750k-1m 500k-750k 300k-500k 200k-300k 100k-200k 50k-100k <50k 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Female Male

9 Age of Chief Paid Executive 9 40% 35% 30% 25% 20% 15% 10% 5% 0% 5% 18 to 29 years 9% 30 to 37 years 17% 38 to 45 years 36% 46 to 55 years 33% 55+ years

10 Percentage of Chamber Executives older than <50k 50k-100k 100k-200k 200k-300k 300k-500k 500k-750k 750k-1m >1m

11 Does chamber directly contribute to cost of medical insurance? 11 44% 56% 2014 Yes No % 51% Medical Insurance Over 69% of chambers with budgets over $300,000 contribute to the cost of medical insurance (down from 95% in 2012).

12 Benefit Offerings for Chamber Executives 12 Benefit % of Chambers Offering Benefit Club (civic) membership 60% Qualified Retirement Plan 59% Medical Insurance (some portion) 44% Life Insurance 31% Personal Auto Allowance 24% Long-term Disability 23% Club (social) membership 23% Dental Insurance 22% Benefit % of Chambers Offering Benefit Paid Parking 20% Short-term Disability 20% Tuition Reimbursement 18% HSA 15% Cafeteria Plan Reimbursement 14% Furnished Auto 6%

13 Chamber Executive Bonuses 13 Income Group Bonus Paid Bonus Potential 50k-100k $ $ k-200k $1, $1, k-300k $2, $2, k-500k $1, $2, k-750k $5, $6, k-1m $3, $3, >1m $19, $23,954.73

14 Of these categories, which is the lowest average base salary for all chambers? 14 -Business Manager -Government Affairs Manager -Membership Manager -Communication Manager -Small Business Manager -CUB Manager -Special Projects Manager -ECO Development Manager

15 Average Base Salary 15 Position Base Salary Special Projects Manager $34,663 Membership Manager $36,244 Communication Manager $40,973 CUB Manager $43,879 Program Manager $45,583 Business Manager $46,106 Government Affairs Manager $62,784 ECO Development Manager $86,068

16 Organizational Structure & Function 16 Lost a Major Function 8% 40% of those are no longer the primary economic development organization U.S. Chamber Member 57% Have an adopted strategic plan 78%

17 Membership 17 Membership Dues Formula Membership Dues with Investor Packages Tiered Dues Other Membership Models 7% 15% 14% 64%

18 Average Chamber $50,000 and below 18 Executive Profile Age 36 Tenure at current chamber 1-3 years Salary $28, Bonus Potential $0.00 Vacation Days 9 days Chamber Profile Full-time Staff 1.3 Part-time Staff 0 Members 163

19 Average Chamber $50,001-$100, Executive Profile Age 43 Tenure at current chamber 1-3 years Salary $37, Bonus Potential $985 Vacation Days 13 days Chamber Profile Full-time Staff 1.5 Part-time Staff 1 Members 175

20 Average Chamber $100,001-$200, Executive Profile Age 42 Tenure at current chamber 1-3 years Salary $47, Bonus Potential $1,795 Vacation Days 17 days Chamber Profile Full-time Staff 2.2 Part-time Staff 1.8 Members 283

21 Average Chamber $200,001-$300, Executive Profile Age 46 Tenure at current chamber 1-3 years Salary $58, Bonus Potential $2,842 Vacation Days 21 days Chamber Profile Full-time Staff 2.5 Part-time Staff 1 Members 386

22 Average Chamber $300,001-$500, Executive Profile Age 47 Tenure at current chamber years Salary $68, Bonus Potential $2,788 Vacation Days 24 days Chamber Profile Full-time Staff 4.1 Part-time Staff 1.2 Members 439

23 Average Chamber $500,001-$750, Executive Profile Age 48 Tenure at current chamber years Salary $87, Bonus Potential $6, Vacation Days 22 days Chamber Profile Full-time Staff 4.8 Part-time Staff 1.5 Members 679

24 Average Chamber $750,001-$1,000, Executive Profile Age 44 Tenure at current chamber 7-10 years Salary $117, Bonus Potential $3, Vacation Days 19 days Chamber Profile Full-time Staff 10.3 Part-time Staff 2.0 Members 728

25 Average Chamber More than $1,000, Executive Profile Age 47 Tenure at current chamber More than 15 years Salary $154, Bonus Potential $23, Vacation Days 37 days Chamber Profile Full-time Staff 17.5 Part-time Staff 3.2 Members 1,178

26 Compensation and Benefits Survey Conclusion 26 Full survey report is posted on the MACE website right now Chambers who participated will receive a code for a complimentary copy. Those who did not participate can purchase the report for $45 Chambers desiring custom reports or specific data requests should be directed to: Jake Ganser, Dowell Management jake@dowellmgmt.com

27 27 Chamber Operations Survey 2015

28 Survey Categories 28 Organizational Structure and Function Governance Membership Communications Staffing & Continuing Education Events Public Policy and Political Action Financials *Information is organized by state, budget size, and year

29 State Participation 29 Methodology Self reporting, sampling, corrupt data WI 26%, 40 IA 18%, 28 Who was surveyed Iowa, Nebraska, Minnesota, South Dakota, Wisconsin SD 10%, 15 NE 15%, 23 MN 31%, 48

30 Organizational Structure & Function 30 Does your chamber have a foundation? 21% 4.5% of chambers in the $50-$100k category have foundations 79% 60% of chambers in the $1 million+ category have foundations Yes No

31 Organizational Structure & Function 31 Title of Chief Paid Executive 5% 38.00% 57.50% CEO/President Executive Director Other

32 Organizational Structure & Function 32

33 Governance 33 Does your chamber have a Board of Directors job description? 23% 77% Yes No

34 Single Slate Governance 34 During your last Board of Directors election, what was the election process? 22% 78%

35 Governance 35 What types of insurance does your chamber carry? 95% 92% 79% 79% 79% 67% 28% 34% 7% 9% Directors & Officers General Liability Insurance Property Insurance Product Liability Insurance Professional Liability Insurance

36 Yes No Membership 36 Will you be increasing the dues rate for existing members in 2015? 52% 48%

37 Communication 37 Frequency of member newsletters 51% 47.50% 33% 42% % 6% 7% 3.50% 0% 1% Weekly Bi-monthly Monthly Quarterly As needed

38 Staffing & Continuing Education 38 Average employee tenure is 6.5 years Regardless of size of chamber Average number of staff

39 Staffing & Continuing Education 39 What was your chamber s employee turnover rate in the last complete fiscal year? 7% 18%

40 Events & Programs 40 Which of these programs does your chamber currently offer? Young Professional Program 44% Leadership Program 58% Golf Tournament 82% Workforce Development 18% Chamber Bucks 78% Printed Directories 69% Certificates of Origin 62% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

41 Events & Programs 41 Do you charge different member and nonmember rates for events? 19% Yes No 35% Average non-member event price increase 81%

42 0% 20% 40% 60% 80% 100% Public Policy & Political Action 42 None Local State Feder al At which levels of government does your organization advocate on behalf of members? 18% 24% 56% 80%

43 Profitability 43 77% 55% 71% 69% 75% Average dues vs. non-dues Revenue 47% Dues Revenue 0 49% Non-Dues Revenue

44 Financials 44 Compilation At the end of the last fiscal year, which of the following did your organization perform? 16% Review 45% Audit 29% None of the Above 10% 0% 10% 20% 30% 40% 50%

45 Operations Survey Conclusion 45 Chambers who participated will received a code for a complimentary copy. Those who did not participate can purchase the report for $45 Chambers desiring custom reports or specific data requests should be directed to: Jake Ganser, Dowell Management Jake@dowellmgmt.com

46 US Chamber National Advocacy Survey 46

47 Does your chamber have a public policy or government affairs program? 47

48 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Chamber activity involving candidates or other campaigns (check all that apply): Chambers with Public Policy Programs 48

49 Advocacy Alliance Policy Conference 49 For more information and to register, visit:

50 50 Thank you ANY QUESTIONS?