TAP INTO... YOUR BENEFITS 2016/17

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1 TAP INTO... YOUR BENEFITS 2016/17 1

2 HELLO 2

3 We re the great company we are because of you our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of. Take a moment to look through this booklet and see what s on offer this year and we hope you enjoy using Tap Into. Heidi 3

4 CONTENTS 6 Health and wellbeing benefits 19 Salary sacrifice car scheme 8 Company sick pay 20 Salary sacrifice phone scheme 8 RehabWorks 20 Microsoft home user programme 9 Eyecare 21 Professional subscriptions 9 Discounted medicals 21 Gourmet Society 10 Cycle2Work 22 Lifestyle Hub 11 Personal accident insurance 24 Discounts and cashback offers 11 Healthcare and Back to Health 25 Shopping vouchers and reloadable cards 13 Employee Assistance Programme (EAP) 25 Passes and discounts 13 Dental plan 26 Free fishing 14 Lifestyle benefits 26 Kielder lodges and caravans 16 Annual leave 28 Financial benefits 16 Buying and selling annual leave 30 Smart Water 17 Leave for parents 31 Company pension scheme 18 Childcare 31 Pre-retirement workshops 18 Long service awards 32 NWG workplace ISA 4

5 32 Group income protection 33 Life assurance 33 Christmas Savings Club 35 Computer loan 35 Qualification loan 38 Other employee offers 5

6 HEALTH AND WELLBEING BENEFITS 6

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8 COMPANY SICK PAY REHABWORKS We will support you when you re ill, and offer you appropriate help during your illness and return to work. If you re off sick, we pay up to six months full pay, followed by up to six months half pay, depending on your circumstances. For full details, see our Employee Handbook. All employees can access our RehabWorks service free of charge. RehabWorks provides specialist advice, diagnosis and treatment from Chartered Physiotherapists, to help you recover quickly from musculoskeletal disorders such as problems with your neck, back, upper and lower limbs. To access this service, speak to your line manager who can refer you for assessment and treatment. 8

9 EYECARE DISCOUNTED MEDICALS If you regularly use a computer or display screen as part of your job, we will cover the cost of your eye test. If your eye test shows that you need glasses for this type of work, we will contribute 55 towards the cost of your glasses, or 75 towards bifocals and more complex prescriptions. Details of how to request an eye test voucher, and how to make a claim, can be found in Tap Into. You and your partner can receive a discount of 20% on a health assessment with Nuffield Health. It offers a range of tests which will give you a clear understanding of your current state of health, as well as the opportunity to discuss any concerns with experienced health professionals. More details are in Tap Into. 9

10 CYCLE2WORK Our Cycle2Work scheme, in partnership with Halfords, could be just what you need if you d like a new bike to get fit, have a greener journey to work, or save money on your commute. Full details can be found in Tap Into. 10

11 PERSONAL ACCIDENT INSURANCE If you re involved in an accident, whether it s inside or outside of work, you re covered under our personal accident insurance scheme. Any payment is at the discretion of the insurer and varies depending on the severity of your injuries. For full details, see our Employee Handbook. HEALTHCARE AND BACK TO HEALTH Some of our employees (who were members as of 1 July 2005, or who are personal contract holders), are members of our Healthcare Trust scheme, with different levels of cover. Family members can be added at additional cost, following a lifestyle event. If you are not a member of our healthcare scheme, you are covered by our Back to Health plan. For details and levels of cover, please see our Employee Handbook. 11

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13 EMPLOYEE ASSISTANCE PROGRAMME (EAP) If you need quick access to face to face or telephone counselling, you can use this service in complete confidence. The EAP is available 24 hours a day, seven days a week, where you can speak to trained professionals who will provide you with the support and guidance you need to deal with a range of everyday challenges such as relationship issues, financial concerns, legal queries, consumer issues, family care/ health, bereavement, insurance claims and housing queries. Family members living at your address can also use this service. For full details on the scheme, please see our EAP section in the Health and Wellbeing area of Livelink. DENTAL PLAN To help you spread the cost of dental treatment, we have partnered with Denplan, a dental health insurance company. If you re interested in joining this plan, you need to register via Tap Into. Full details of how to apply, plan benefits and any exclusions and limitations can be found within in the policy handbook, which will be sent out to you after you register your interest. More details on the Denplan scheme can be found in Tap Into. 13

14 LIFESTYLE BENEFITS 14

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16 ANNUAL LEAVE Your annual leave entitlement, and how this increases over time, is outlined in your contract of employment. If you work part-time, your annual leave, Bank Holidays and special Christmas leave will be calculated on a pro-rata basis. For full details, please see our Employee Handbook. BUYING AND SELLING ANNUAL LEAVE Each year you can choose to buy up to five additional days annual leave, or sell up to three days. If you choose to buy more leave, you will save on tax and National Insurance as you are sacrificing part of your gross salary. You can sell annual leave three times a year (February, September and the following February). More details are available in Tap Into. 16

17 LEAVE FOR PARENTS We offer a number of leave options so parents can take time off work to look after a child, including: Maternity and adoption leave. Shared parental leave. Paternity leave. Parental leave. For full details and to check eligibility, please see our Employee Handbook. 17

18 CHILDCARE LONG SERVICE AWARDS We offer a flexible voucher scheme to make childcare more affordable for our people. For more details on the scheme, and how to join, take a look at Tap Into. Reaching 20 years of service with us is a special achievement, so we think it deserves special recognition. So, if you reach 20, 30 or 40 years service, we will recognise this with a gift and a celebratory lunch, with Heidi, for you and a guest years 30 years For more details, see our Employee Handbook. 40 years 18

19 SALARY SACRIFICE CAR SCHEME Our salary sacrifice car scheme allows you to exchange part of your gross pay for a new, insured, and fully maintained car for up to three years. The scheme is ideal if you d like a new car and prefer to change it every few years, as it provides peace of mind. All major costs are covered, including servicing, maintenance, replacement tyres, insurance, resignation protection, road tax and breakdown cover. For more details, and to find out how to shop for a car, please log into Tap Into. 19

20 SALARY SACRIFICE PHONE SCHEME Our salary sacrifice phone scheme gives you access to the latest phone models and tariffs over a 24 month period, with no upfront costs. The scheme also includes full insurance. Full details of the scheme and how to order can be found in Tap Into. MICROSOFT HOME USER PROGRAMME Through our contract with Microsoft, you can buy a fully licensed home user version of Microsoft Office for only You will need a company address to sign up - if you don t already have one, our Service Desk can set you up with one. To take advantage of the offer, visit: You ll need your company address and the offer code: 792A5872CC. This code is only for use by NWG employees. 20

21 PROFESSIONAL MEMBERSHIPS AND SUBSCRIPTIONS We recognise that our people need the right tools to do their job. So, if you need membership of a professional body or institution in your role, or it will provide benefit to us as a company, we can refund you for one professional membership per year. For full details, see our Employee Handbook. GOURMET SOCIETY If you like eating out, you can save 50% off your food bill, have two meals for the price of one, or get 25% off your total bill with a Gourmet Society Diner s card, which can be used at 6,700 restaurants nationwide. You can also save money on cinema tickets, perfect for making a night of it and saving on your food and entertainment. For full details, visit Tap Into. 21

22 LIFESTYLE HUB 22

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24 DISCOUNTS AND CASHBACK OFFERS The lifestyle hub is a one stop shop for 1000 s of discounts and vouchers, discounted shopping and more on all your favourite retailers. This is where you will find: Holiday discounts Holiday insurance Holiday additions Discounted cinema tickets Ad hoc shopping vouchers Discounted/cashback shopping. Follow the discount and cashback offers section in Tap Into. 24

25 SHOPPING VOUCHERS AND RELOADABLE CARDS Make your money go further with a large range of monthly deducted discounts from high street retailers and supermarkets. Discounts vary from retailer to retailer. For full details on what vouchers and discounts are available please visit Tap Into. PASSES AND DISCOUNTS Take advantage of great offers for local attractions such as Alnwick Gardens and Beamish Museum in the north, the Museum of Power in Suffolk and Classic Spa Days at Greenwoods Hotel in Essex. For a full list of attractions, check out Tap Into. 25

26 FREE FISHING KIELDER LODGES AND CARAVANS: We offer free fishing to all of our employees at the following locations: Cow Green, Derwent, Fontburn, Grassholme, Hanningfield, Hury, Kielder, Scaling Dam and Whittle Dene. Please call for more details, season dates and any restrictions. Lodge discounts Receive 15% discount off the brochure price for Kielder lodges. You must make the booking in your name, and stay in the lodge to receive the discount. To make a booking, call

27 Caravanning discounts As an NWG employee, get four nights for the price of three at Kielder Caravan Park, Leaplish; a saving of up to 30. The touring caravan park is open from February until November and has great facilities. Please call to book. 27

28 FINANCIAL BENEFITS 28

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30 SMART WATER As an NWG employee, you can take part in Smart Water. This is a salary sacrifice arrangement, which means you exchange part of your salary for water and/or sewerage services for your main residence. You will save tax and National Insurance on your sacrifice. To check your eligibility and for more details, please see Tap Into. 30

31 COMPANY PENSION SCHEME PRE-RETIREMENT WORKSHOPS We automatically enrol all new employees into our Defined Contribution pension scheme. You can make contributions of up to 5% of your salary each month, and we will also make a contribution of up to 8%. The Defined Benefit scheme is closed to new entrants. Members of the Defined Contribution scheme should contact Fidelity on or pensions.services@fil.com with any queries. Retirement is a major lifestyle change so we are here to help you prepare for this transition. We provide pre-retirement workshops in all three of our operating areas for anyone who is considering retirement, or to help you prepare for this life change. Once you are approaching retirement age, we will write to you with details of your nearest workshop. Members of the Defined Benefit scheme should contact Capita on or nwlpensions@capita.co.uk. 31

32 NWG WORKPLACE ISA GROUP INCOME PROTECTION Our Workplace ISA, provided by Fidelity, is a tax-efficient way to save. Any interest earned on savings, and any capital gains made on investments, are tax-free and you can access your money if you need it. For full details go to If you re a member of our Defined Contribution pension scheme, you re covered by our group income protection. This is insurance, designed to provide you with an income for a period of time if you re absent from work for 52 weeks due to ill-health. The benefits are subject to the terms of the insurance policy, which may be changed from time to time. For full details on how the cover works, please see Tap Into. 32

33 LIFE ASSURANCE CHRISTMAS SAVINGS CLUB We provide a life assurance scheme for all of our people. This pays four times your annual salary to your nominated recipient in the event of death in service. Further details are available from our Benefits team on To help you save towards Christmas, we have set up a Christmas Savings Club. You choose how much you want to save each month, between 10 and 250 and this is deducted from your net pay. We invest this money into a bank account that has been set up specifically for the Christmas Savings Club, and it is paid out in November, with your share of the interest, just in time for your Christmas shopping! 33

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35 COMPUTER LOAN QUALIFICATION LOAN If you re looking to buy a new PC, laptop or tablet, we can give you an interest-free computer loan of up to 750. For full details on how to apply, and what the loan covers, please see our Computer loan guide in Tap Into. Your personal development is very important to us and we can offer you an interest-free loan of up to 3,000 if you study towards a qualification that is not a requirement of your role. For full details of eligibility and how to apply, please see our Employee Handbook. 35

36 OTHER EMPLOYEE OFFERS 36

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38 OTHER EMPLOYEE OFFERS You can also take advantage of discounts, simply by showing your employee pass or mentioning that you re an NWG employee. For the latest list of offers and how to claim your discount, check out the Additional Benefits section in Tap Into. Here is a list of current offers: Superdrug 10% off in-store. Vauxhall cars save on the list price of a new Vauxhall car. Discounted legal services. 38

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40 INDEX Annual leave 16 Health and wellbeing benefits 6 Buying and selling annual leave 16 Healthcare and Back to Health 11 Childcare 18 Kielder lodges and caravans 26 Christmas Savings Club 33 Leave for parents 17 Company pension scheme 31 Life assurance 33 Company sick pay 8 Lifestyle benefits 14 Computer loan 35 Lifestyle Hub 22 Cycle2Work 10 Long service awards 18 Dental plan 13 Microsoft home user programme 20 Discounted medicals 9 NWG workplace ISA 32 Employee Assistance Programme (EAP) 13 Other employee offers 38 Eyecare 9 Passes and discounts 25 Free fishing 26 Personal accident insurance 11 Financial benefits 28 Pre-retirement workshops 31 Gourmet Society 21 Professional subscriptions 21 Group income protection 32 Qualification loan 35 40

41 RehabWorks 8 Salary sacrifice car scheme 19 Salary sacrifice phone scheme 20 Shopping vouchers and reloadable cards 25 Smart Water 30 41

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