Mutual Benefits. utual Support Mutual Partners. Keeping members at the heart of all we do

Transcription

1 Mutual Benefits utual Support Mutual Partners Keeping members at the heart of all we do

2 MUTUAL BENEFITS What are Mutual Benefits? When you took out your policy with us you became a member of our Society. Because we re a mutual Society we are owned by our members and have no shareholders to pay. This means our number one priority is serving members through paying claims and adding more valuable benefits to your policy. Mutual Benefits is one of the ways we are returning value back to our members, bringing your membership to life whether you claim or not. Mutual Benefits is an annual discretionary programme which we will review annually to ensure the benefits remain relevant to you. Each year we will announce the new annual benefits on the 14 th of February. After all, our members are at the heart of all we do. With this year s programme, you ll have access to great deals and discounts, healthcare services at no extra cost and tips to help you live a healthier lifestyle and bespoke offers from selected partners. Most insurance policies only come to life when something bad happens - with Income Protection this means when you are sick or injured and cannot work. But with Mutual Benefits, you ll receive a range of additional benefits that you can use anytime. Mutual Partners Mutual Rewards Helping you save money on day to day spending and rewarding you for the time you ve been a member. Mutual Wellbeing Helping you stay on track of your health and wellbeing with wellness tools, tips and services. Supporting you on your road to recovery or when you face life-altering health events. Mutual Partners Bespoke offers from selected partners exclusively for British Friendly members.

3 Am I eligible to join? Mutual Benefits is free to join and available to all members who are 18 or older, UK residents and up-to-date on premium payments. How do I register? Simply visit Mutual Benefits at members.britishfriendly.com Enter your address, date of birth and policy number Create a password, click sign up and a confirmation will be sent to you What if I don t have an address or access to the internet? Don t worry, you ll still have access to Mutual Benefits. Simply call us on and choose option 4 to be put through to the Mutual Benefits Team who will help you register and give you more information about how to access the exclusive benefits available to you. Additional information Mutual Benefits is a discretionary programme of benefits which means it can be withdrawn by the Society at any time.

4 MUTUAL BENEFITS High Street Discounts We ve partnered with SVM, a world leading distributor of discount cards and e-vouchers. From 13% off at Ernest Jones to 10% off at Fat Face, SVM gives you access to great savings of around 250 per year on your high street shopping. Login to Mutual Benefits for a full list of retailers and discounts. Mutual Rewards Prize Draws All members registered for Mutual Benefits will be automatically entered into our prize draw each quarter to win great prizes worth up to 1,000! Prize draws will be conducted on the following dates: 4 th September 4 th December A winner will be announced within seven days of each draw. Mutual Wellbeing Lose It! Lose It! is a simple and easy application which transforms traditional methods of weight management and fitness into a new seamless programme, helping you improve your health in a fun and innovative way. Login to Mutual Benefits to download the Lose It! app. Mutual Wellbeing Wellbeing Hub We want to play a practical role in improving the health and wellbeing of our members. That s why we ve created a Wellbeing Hub with helpful links and tips to help you live a healthier more balanced lifestyle. Login to Mutual Benefits to access the Wellbeing Hub. Square Health Square Health allows you to receive help and support from medical specialists and healthcare professionals through a simple mobile application. As a British Friendly member, you will receive 100 Health Support Points to use on the services of your choice until 14 th February We also provide the option for you to share your Health Support Points with your partner/spouse or child. Available services: Virtual GP consultations (25 Health Support Points) Physiotherapy (33 Health Support Points) Counselling (33 Health Support Points) 2nd opinion services (100 Health Support Points) Plus, if you use the physiotherapy service, we now offer the option for you to choose your preferred physiotherapist. To access this service, login to Mutual Benefits and download the Square Health app.

5 Death Benefit We ve added an automatic discretionary Death Benefit to all insured members policies at no extra cost. It pays out a lump sum equivalent to 26 weeks of your Income Protection benefit or a minimum of 1,000. This benefit is discretionary and available to all new and existing insured members at no extra cost. The Death Benefit FAQs provides more information and is available on our website. MUTUAL BENEFITS Care Assistance Benefit Care Assistance Benefit covers members whose partner/spouse, child or parent need at least 35 hours a week of full-time care for a continuous period of 4 weeks or more. The benefit paid is a fixed amount of 125 per week with the following benefit payment periods: For a partner, spouse or child: benefit may be paid up to 26 weeks For a parent: benefit may be paid up to 13 weeks This benefit is discretionary and available to all new and existing insured members at no extra cost. The Care Assistance Benefit FAQs provides more information and is available on our website. Bereavement Benefit It s easy to forget how much impact the death of a loved could have on your finances, especially if you need to take time off to grieve. Our Bereavement Benefit pays out a lump sum equal to 3 times your monthly income protection benefit or a minimum of 1,000. This benefit is discretionary and available to all new and existing insured members at no extra cost. The Bereavement Benefits FAQs provides more information and is available on our website. Support Hub We recognise that the implications of your health can go beyond your finances. For this reason, we provide links to charity helplines and access to useful resources such as the Looking after someone help guide, by Carer s UK, within our Support Hub to help you deal with life-altering events. Login to Mutual Benefits to access the Support Hub. Mutual Partners Legal for Life Legal for Life is an online legal service provider designed to help you create your own Will in the comfort of your own home and at a time convenient for you. This service provides a stepby-step guide to creating your Will which can be reviewed and finalised by a team of qualified lawyers. As part of Mutual Benefits you will be given access to create one free Will using this service. Login and select Mutual Partners for more details.

6 British Friendly Society Limited Registered Office: 45 Bromham Road, Bedford MK40 2AA Telephone: Web: members.britishfriendly.com Facebook: facebook.com/british-friendly Twitter: twitter.com/britishfriendly Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reg. no: A member of the Association of Financial Mutuals. The Society is incorporated under the Friendly Societies Act Registered No. 392F. Registered in England Number Registered Office: 45 Bromham Road, Bedford MK40 2AA. BFS Member Services Limited is authorised and regulated by the Financial Conduct Authority. Version: