Leveraging on Productivity for Sustainable Excellence

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Bertram Richards
6 years ago
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2010 BUSINESS EXCELLENCE GLOBAL CONFERENCE Leveraging on Productivity for Sustainable Excellence 9 & 10 November 2010 Grand Copthorne

DR CURT W. REIMANN Senior Scientist Emeritus, National Institute of Standards and Technology, US.

Designer of the Baldridge framework the most widely used BE framework in the world. Fellow of the World Academy of Productivity Science.

ROY BAUER CEO, President, Chairman of the Board of Digitiliti, Inc.

Led IBM Rochester to win the Baldrige Award. Served three years on the Panel of Judges for the Baldrige programme.

Quality Class. Over 35 years of management and development experience in the healthcare sector.

1 2010 BUSINESS EXCELLENCE GLOBAL CONFERENCE Leveraging on Productivity for Sustainable Excellence 9 & 10 November 2010 Grand Copthorne Waterfront Hotel Singapore A Unique Global Conference Featuring Business Excellence (BE Award Winners and Renowned Experts Plenary Session DR CURT W. REIMANN Senior Scientist Emeritus, National Institute of Standards and Technology, US. Mayberry Chair of Excellence, Tennessee Technological University. First Director of the Baldrige Award in the US. Designer of the Baldridge framework the most widely used BE framework in the world. Fellow of the World Academy of Productivity Science. Recipient of the Distinguished Rank Award, the highest award for public service in the US. ROY BAUER CEO, President, Chairman of the Board of Digitiliti, Inc. Former President & COO of Pemstar Inc which he turned around to profitability and improved stockholder value by 400%. Led IBM Rochester to win the Baldrige Award. Served three years on the Panel of Judges for the Baldrige programme. MACK BANNER CEO of Bumrungrad International Hospital, Bangkok, the flagship hospital of the Bumrungrad Group and recipient of the Thailand Quality Class. Over 35 years of management and development experience in the healthcare sector. IMELDA CENTENO Senior Vice President of HROD at United Laboratories (Unilab Inc, the Philippines Quality Award Winner for Performance Excellence. Unilab was recognised by the American Society for Training and Development as having best in class global practices in Performance Alignment and Management System Driving Culture for High Performance. SHAUN SMITH A Customer Experience speaker and co-author of three acclaimed books. The latest, See, Feel, Think, Do the power of instinct in business explores how highly successful business leaders use the power of instinct to achieve results. For more information and registration details, visit

2 Other Panellist, Speakers & Moderators Mr Freddy Soon, Chairman of the Singapore Quality Award (SQA Management Committee Mr Tan Siong Thye, Chief District Judge, The Subordinate Courts of Singapore (Winner of the Singapore Quality Award Mr Lai Ah Keow, Managing Director, Yokogawa Electric (Winner of the 2010 Manufacturing Excellence Award (MAXA Dr Sombat Thiratrakoolchai, Vice President - Corporate Business Planning & Performance Excellence, Charoen Pokphand Foods Public Company (Recipient of the Thailand Quality Class Mr Alex Budiman, Vice President of Operations, Biosensors Interventional Technologies (Winner of the 2010 MAXA Growth Award Mr Harnek Singh, Vice President & Director Business Excellence ST Engineering (Winner of the SQA with Special Commendation Mr Agus Tato, Telkom Indonesia (Winner of the first Indonesia Quality Award Mr Nico Schutte, Master Black Belt & Director, Business Improvement, Philips Consumer Lifestyle Mr Selvakumar Shanmugam, Quality Manager, Micron Semiconductor Asia (Winner of the first Singapore Quality Award Dr Robin Mann, Director, Centre for Organisational Excellence Research, Massey University, New Zealand Mr James Ong, Director, Frolick CEOs & Senior Management, BE Management Representatives, BE Assessors, BE Practitioners, BE Consultants & Organisations wishing to embark on the BE journey Save SGD 100 and pay only SGD 800 nett* per participant for the 2-day Conference. Special rate until 10 October From 11 October 2010, a Conference fee of SGD 900 nett per participant will apply. Registrations close on 31 October 2010.

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5 9 10 November 2010, Grand Copthorne Waterfront Hotel Singapore To: The Business Excellence Secretariat (Fax: or to Name of Participant Designation Address Meal Preference International Muslim Vegetarian Organisation Details Name of Organisation: Address: Contact Person: [For Public Sector Organisations Only] Sub-BU Code*: Tel: Fax: * Please check with your Finance Department Payment Details Payment Mode (Please tick the mode of payment Designation: Cheque Cheque No: Cheque Amount : of participants x SGD *nett = SGD nett Bank Draft Bank Draft No: Bank Draft Amount: of participants x SGD *nett = SGD nett GIRO GIRO Amount : of participants x SGD *nett = SGD nett *Special Rate: SGD 800 nett per participant for the 2-day Conference [valid until 10 October 2010] Normal Rate: SGD 900 nett per participant for the 2-day Conference [from 11 October 2010 onwards] Payment must be made prior to commencement. Please do not send cash by post. Registration is accepted and confirmed only upon receipt of the registration form and payment. In the event that a withdrawal is made after registration, no refund will be granted. Cheque or Bank Draft Payment All cheques and bank drafts should be crossed and made payable to SPRING Singapore. No invoice will be issued. A tax receipt will be issued upon clearance of cheque or bank drafts. Please note that all cheques and bank drafts should be in SGD (Singapore dollars. Please indicate that payment is for the 2010 Business Excellence Global Conference at the back of the cheque or bank draft. The registration form, together with the payment, is to be sent to: Business Excellence Secretariat SPRING Singapore, 19th Floor, 2 Bukit Merah Central, Singapore Republic of Singapore GIRO Payment All GIRO payment to be made to: Bank: The Development Bank of Singapore (DBS Bank Address : DBS (Great World City Branch 1 Kim Seng Promenade #02-32 Singapore Account No. : Bank Code : 7171 Branch No. : 032 GST Reg No. : MB For more information, please to beevent@spring.gov.sg or call

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