MYLOAN.HOMEBRIDGE.COM

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1 MYLOAN.HOMEBRIDGE.COM Welcome to myloan.homebridge.com, the new HomeBridge mortgage-loan management system! This guide contains all the information you need to register, add your first loan, and get started managing your loan or loans. HomeBridge Financial Services, Inc.; Corporate NMLS ID #6521 ( 194 Wood Avenue South, 9th Floor, Iselin, NJ 08830; (866) ; Licensed in all states but UT. AZ Mortgage Banker License #922458; Licensed by the Dept. of Business Oversight under the CA Residential Mortgage Lending Act; GA Residential Mortgage Licensee #22495; Illinois Residential Mortgage Licensee; MA Mortgage Lender\Broker License #MC6521; MO 1116 Remington Plaza, Suite D, Raymore, MO ; Licensed by the NJ Dept. of Banking and Insurance; Licensed Mortgage Banker NYS Dept. of Financial Services; RI Licensed Lender, RI Licensed Loan Broker; TX Dallas Parkway, #900, Addison, TX 75001; WA Consumer Loan Company License #CL This is not an offer for extension of credit or a commitment to lend. Loans are currently being closed and committed at the expressed rates, however these rates may change or may not be available at the 1 time of your interest rate lock-in, commitment or closing. All loans must satisfy company underwriting guidelines. Interest rates and Annual Percentage Rates (APRs) are: based on recent market rates, for informational purposes only, subject to change without notice and may be subject to pricing add-ons related to property type, loan amount, loan-to-value ratio, credit score and other factors. Terms and conditions apply. Additional loan programs may be available. This is not an offer to enter into a rate lock agreement under MN law, or any other applicable law. Call for details. 06/2017. Rev ( )

2 You NEED TO REGISTER for the new site, even if you re registered on the old site Make sure you have your LOAN ID # handy (also called the loan account number; you can find this on your paper statement) Make sure you have ACCESS TO YOUR (you will need this to verify your new account profile) 2

3 You can USE YOUR SMARTPHONE to manage your loan anywhere you have an internet connection You can now AUTOMATICALLY SAVE your payment information to your profile, when you make a one-time payment 3

4 This section helps you ENROLL and SET UP your profile.

5 Go to MYLOAN.HOMEBRIDGE.COM On the LOGIN page: Click the ENROLL NOW button On the REGISTER page: Type your first and last name (and your middle initial, if you have one) Type your address Click the I m not a robot box (you might have to complete a recaptcha challenge) Click the NEXT button (this takes you to the REGISTER page) * If you are a SECONDARY BORROWER, you can follow the same steps to register and add a loan. 5

6 On the Register page Type a password that contains at least the following: 8 characters 1 lowercase character 1 uppercase character 1 digit 1 special character Click the Terms and Conditions link to review them Click the I have read and accept the Terms and Conditions box, if you agree Click the Register button (this takes you to the Registration Successful page) 6

7 Check your (check your junk mail folder if you don t see an Account Created message in your inbox) In the Account Created message: Click the link provided under Please click here to confirm your address. If clicking the link doesn t work, copy and paste it into your browser s address bar. You ll be taken to a thank you page, where you choose security questions to help recover your account profile, if you ever forget your password. 7

8 On the Thank you for confirming your address page: Type your password in the Confirm Password box Complete your security questions (repeat this step at least four times, so you have a total of at least four security questions): Select a security question and type the answer in the Answer box Click the Add button Click the Complete Registration button (this will take you to the Account Enrollment page) 8

9 This section helps you LINK YOUR ACCOUNT to your profile. 9

10 On the Account Enrollment page: Add YOUR INFORMATION as it appears on your loan Type your first name on the First Name line Type your middle initial on the Middle Initial line, if you have one Type your last name on the Last Name line Type your loan account number on the Account Number line Type the zip code associated with the loan on the Zip Code line Type your social security number on the Social Security Number line Click the Submit button (this takes you to the Account Details page) 10

11 This section helps you MANAGE YOUR LOAN. 11

12 The Account Details page is the first page you see, after logging in On the left side of the Account Details page, you will find: The Account Details section The Mortgage section The Add New Account button 12

13 The Account Details page is the first page you see, after logging in On the right side of the Account Details page, you can find: The Hi, FirstName menu The Account Details loan-navigation menu 13

14 WELCOME HOME