You are also entitled to enjoy the below additional services with the use of a Security Token

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2 Services available on Personal Internet Banking Pay your HSBC Credit Card bills Set up and receive e-statements Make utility bill payments Transfers within your accounts Balance inquires Open a new Fixed Deposit Previous statement request You are also entitled to enjoy the below additional services with the use of a Security Token Transfer funds to third party accounts Order Cheque book Local bank payments Telegraphic Transfers Update maturity instructions Request replacement PINs Update personal information Issued by The Hongkong and Shanghai Banking Corporation Limited - Sri Lanka. Fitch rating of AAA (lka).

3 Step 1 of 6: choose your registration method Register using ATM/debit card Registration method ATM card/debit card (12 Digit) ATM/debit card primary account number Issue number (ATM or debit cards only) Enter your HSBC ATM/debit card PIN and click. PIN Register using credit card Registration method credit card OR Enter your HSBC credit card PIN and click. Credit card number Do you have a bank account with HSBC PIN Yes, I have an HSBC bank account No, I only have my credit card Register using Phonebanking Registration method Phonebanking OR Enter your HSBC Phonebanking PIN and click. Phonebanking Number PIN

4 Update Security Information Step 2 of 6: create your username Create a username that you will use each time you log on to Personal Internet Banking. You can select a username that you can remember, such as your name. Username Username ABCD123 (6-76 alphanumeric characters) Next: Set your passwords

5 Update Security Information Step 3 of 6: set your passwords Create two passwords. These will be used each time you log on to Personal Internet Banking. You must keep your Username and PIN/passwords confidential at all times. Create your password New password Confirm password (6-30 alphanumeric and special characters) Create your secondary password Secondary password Confirm secondary password (8 alphanumeric characters) Next: Set your security question

6 Setup on-line reset information Step 4 of 6: set your security questions To enhance security, you will be required to enter two pairs of security questions and answers. These 2 security answers will be used to identify you in the event that you need to reset your password on-line. Choose your preferred security questions and type in your answers. You can use up to 30 characters for each answer. Question 1 Security question Security answer Confirm security answer What is your favourite colour? (3-30 characters) (3-30 characters)

7 Question 2 Security question Security answer Confirm security answer What is your dog s name? (3-30 characters) (3-30 characters) Next: Accept Terms & Conditions Step 5 of 6: accept Terms and Conditions Yes, I agree to accept the Terms and Conditions Next: Set your account preferences Accept Reject

8 Step 6 of 6: set your account preferences Please select your account preference. By default all of your HSBC Bank Accounts will be displayed in Personal Internet Banking. If there are any that you do not want to be displayed please de-select them and confirm the changes. You can update this list at any time. Account Selection Selection *Account number Account type Statement Savings Personal Loan Visa Classic Select Service Charge Account SSV Currency Additional Information

9 Step 6 of 6: set your account preferences Please confirm your account preferences and press the Confirm Changes button to continue. Account Selection *Account number Account type Statement Savings Personal Loan Visa Classic Currency Additional information Service charge account address Change Confirm Changes

10 Step 6 of 6: set your account preferences Your registration was successful. Welcome to Personal Internet Banking. Account Selection *Account number Account type Statement Savings Personal Loan Visa Classic Currency Service charge account Service charge account: Complete Registration

11 You have successfully registered for Personal Internet Banking Lite version. You may order a Security Token*on-line if you wish to access the full range of Internet Banking service. Order a Token to enjoy the full Personal Internet Banking Service Order security device Note: The Security Token will be free of charge for HSBC Premier, Advance, Signature and Platinum customers. For all other customers a token fee of 750/= will be applicable.

12 Personal Internet Banking All your banking needs are only a few clicks away! Now with HSBC s Personal Internet Banking, you can bank with ease, convenience and security through up to date technology. All it takes is a click of a mouse. Now you can enjoy greater peace of mind with HSBC s award winning* Personal Internet Banking service. Features & benefits Free fund transfers between HSBC accounts Set up standing instructions free of charge Transfers to third parties, local beneficiaries at preferential rates** Pay your credit card bills Make utility bill payments to over 25 merchants via your personal account or credit card Set up and receive e-statements free of charge Order cheque books Update personal information online Open new fixed deposit accounts All transactions including foreign currency fund transfers are subject to prevailing Exchange Control Regulations. * Winner of the Global Finance Best Consumer Internet Bank in Sri Lanka for the 8th consecutive year ** Letter of authorisation is required for initial set up of the service, up to a predefined limit of 500,000/-. Terms and conditions apply Best Consumer Internet Bank in Sri Lanka for the seventh consecutive year. Please Click to register today and experience the convenience.