enewsletter Online Banking Upgrade 2017 Annual Meeting April - June 2016

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1 enewsletter April - June 2016 Online Banking Upgrade In This Issue: Online Banking Upgrade 2017 Annual Meeting What you need to Know Before Applying for a Home Loan. Traveling Outside Texas/US with your Visa Card Austin Telco Retirement & Investment Services Austin Telco upgraded its Online Banking platform to make your online experience more convenient. Online Banking now has a new look and it s easier to access the features and tools you love to use. All your current login and security information will remain the same. The Online Banking upgrade allows for a seamless experience and features: Responsive Design-a consistent look and feel across all your devices Easier access to your account information and services New Share Opening (Savings, Money Mar ket, Share Certificates) IRA Contributions And more 2017 Annual Meeting The 76th Annual Meeting of Austin Telco Federal Credit Union was held on March 9, 2017, at 8929 Shoal Creek Blvd., Austin, Texas. Chairman Paul Paulsen, called the meeting to order at 2:00 P.M; a quorum was determined to be present. After a member motion and a second, it was voted unanimously to dispense with the reading of the 2016 minutes. In the same motion the minutes were also approved. Reports were made by the Chairman of the Board, the Treasurer, the Supervisory Committee Chairman and the Nominating Committee Chairman. No old or new business was presented at the meeting. The election of directors was conducted by acclamation and Larry Lantrip and Paul Tidrick were elected to three-year terms, while Joe Bain Jr. was elected to a one-year term. The meeting was adjourned at 2:13 P.M.

2 This is not an offer to extend consumer credit as defined by Section of Regulation Z. Rates and terms are subject to change. Home loans are provided by partnership with CU Members Mortgage a division of Colonial Savings F.A. NMLS# What You Need to Know Before You Apply for a Home Loan A home loan is one of the most important financial decisions you ll ever make, and choosing a lender you can trust is just as important. At Austin Telco, we would like to help you make this process as smooth and easy as possible. Begin by taking these first easy steps: 1. Review your Monthly Income and Expenses. Typically, your monthly house payment should be around 28 to 30 percent of your total monthly gross income (your income before taxes). You total monthly debt (which includes your house payment, car payment, minimum credit card payment, loans, etc.) should not typically be more than 36 to 40 percent of your gross income. 2. Review your Credit Report. Almost all lenders use the FICO credit score system to evaluate the risk of a borrower. In most cases, a minimum credit score of 620 is required for a home loan. Of course, it s important to know that the higher the credit score, the better the terms you ll receive. To review your credit report check out to view accuracy. It will not give you a credit rating, but will help you assess your current credit status. 3. Evaluate your Down Payment Options. Evaluate your down payment options. Your down payment for the purchase of a home is the difference between the purchase price and the loan amount, and is due at the time of closing. It can be as little as 3.5 percent of the purchase price. The larger the down payment the less interest you will pay on the mortgage. Money for the down payment may come from your savings, the sale or financing of another house, or a gift from a family member. Your loan officer will advise you about the regulations regarding the down payment. What you may need in applying for a home loan: Picture ID. Proof of Social Security Number. Address for the last two years. Work history for the last two years. W-2 s for the last two years and 30 days of pay stubs. Deposit statements for the last two months to verify funds for down payment and closing and/or two months reserves. You may be asked to explain the source of large deposits. Tax returns with all schedules for the last two years to verify any self-employment income used to qualify. Those who earn more than 25% of their income from commission may also be asked to provide tax returns. Property information for all owned real estate. Estimated value of other assets Divorce decree if applicable Payment for credit report and appraisal Be prepared to address any inquiries on your credit report from the last 120 days if there is not a correspondent debt on your credit report. You will need to tell the lender if no new debt was obtained, or if there is a new debt provide the amount of outstanding balance and the payment schedule. Contact our Mortgage Representative for more information: Mark Crowley Sr, Loan Officer NMLS (512) Toll Free: Ext markc@homeloancu.com

3 Traveling Outside Texas/US with your Austin Telco Visa Card To prevent fraud, Austin Telco Debit Cards have a limit of $250 per day for any transaction outside the state of Texas/US. If you are traveling outside of Texas/US or shopping online with a merchant outside of Texas/US, your card transaction will be denied if the purchase amount is over $250. You can temporarily remove the limit restriction of $250 by logging into your account through Online Banking (not through the mobile app but actual Online Banking at Once logged in, select Card Center and then select Traveling Outside Texas/US. This feature can be set up to 3 months in advance and is valid up to 1 month. Austin Telco Credit Card transactions made within the US are not bound by the $250 limit restriction. However, a credit card transaction outside of the US will be limited to the $250 restriction. You can temporarily remove this restriction by logging into your account through Online Banking (not through the mobile app but actual Online Banking at Once logged in, select Card Center and then select Traveling Outside Texas/US. Please note that lifting the restriction does not deactivitate the fraud monitoring on your card. VISA/Falcon may contact you to verify suspicious charges while out-of state restriction is lifted. If you get a call from Visa, please verify the charges as soon as possible to prevent a block on your card. If you have any questions you can contact Card Services during regular business hours at ext as low as Austin Telco Visa Card 9.90 % APR 1 No Annual Fee. No Fee Cash Advance at any ATFCU Location. EMV Chip Technology for enhanced fraud protection. 1 Annual Percentage Rate. Actual rate may vary depending on credit qualifications. Rates and terms are subject to change without notice. Mark Your Calendars ATFCU Branches will be closed in observance of: Memorial Day Independence Day Monday, May 29th Tuesday, July 4th

4 Austin Telco Retirement & Investment Services At Austin Telco Federal Credit Union, we are committed to helping our members with all aspects of their financial lives. Members have access to comprehensive financial planning services through Austin Telco Retirement & Investment Services, located at Austin Telco Federal Credit Union. We are pleased to announce that Joshua Lowy has joined as an investment advisor. Joshua brings more than 20 years of experience advising clients with all aspects of their investment and financial needs. He will be available to meet with members at the following branches: Brodie, Frontier Trail, Highway 290, Shoal Creek, Oak Hill, Taos, Bastrop, Buda, Lakeway, Lockhart, San Marcos, and Taylor. Members may contact Joshua directly at or or visit your local branch to schedule an appointment. As a reminder, Financial Advisor Douglas Mitchell, continues to serve our members at the following branches: Balcones Centre, Jollyville, Pecan Park, Shoal Creek, Tech Ridge, Cedar Park, Georgetown, Leander, Stone Hill, University Oaks, Lakeline, Louis Henna, and La Frontera. Members may contact Douglas directly at or dmitchell@swbc.com or visit your local branch to schedule an appointment. RETIREMENT & INVESTMENT SERVICES Joshua Lowy Doug Mitchell Investment Advisor Financial Advisor (512) (512) jlowy@swbc.com dmitchell@swbc.com Securities offered through SWBC Investment Services, LLC, a registered broker/dealer. Member FINRA & SIPC. Advisory services offered through SWBC Investment Company, a Registered Investment Advisor. SWBC Investment Services, LLC & SWBC Investment Company are not affiliated with this institution. *NO CREDIT UNION GUARANTEE *NOT NCUSIF INSURED *MAY LOSE VALUE Statistically Speaking As of February 28 th, 2017 Number of Members Number of Checking Accounts Capital 82,479 49,704 $176,343,116 Loans Deposits Assets $738,455,733 $1,240,892,807 $1,141,301,042

5 Contact Information Mailing Address Austin Telco Federal Credit Union 8929 Shoal Creek Blvd Austin, TX Phone Numbers Austin Metro Area: (512) Toll Free: (800) Regular Hours Monday, Tuesday, Wednesday & Friday All Lobbies 9:00 AM - 4:00 PM All Drive-Thru's 7:30 AM - 6:00 PM Contacts General Mailbox: atfcu@atfcu.org Questions, Comments, Concerns: memberfeedback@atfcu.org Online Banking Help: techsupport@atfcu.org Bill Pay Help: billpayservices@atfcu.org Department Extensions Bookkeeping: 7190 Loan Department/Member Services: 7194 Administrative Office: 7000 Thursday All Lobbies All Drive-Thru s 9:00 AM - 6:00 PM 7:30 AM - 6:00 PM Saturday Select Lobbies* All Drive-Thru s 9:00 AM 1:00 PM 9:00 AM 1:00 PM *La Frontera, Taos, Leander, Bastrop, Pecan Park, Brodie Lane, Georgetown, Lakeway, Cedar Park, Buda, San Marcos, Stone Hill, Tech Ridge, Taylor, Lockhart, University Oaks and Balcones Centre Management James D. Poplin, President/CEO Tony Rawls, SVP, Lending/CLO Karen Smith, SVP, HR & Branch Operations Robert Hernandez, SVP, Finance/CFO Raye Anne Cawthon, VP, Accounting Jim Howey, VP, Lending Pamela W. Cotton, VP, Member Services Christopher Mraz, VP, Information Technology/CIO Kathleen Miller, AVP, Administrative Services Sandie Peña, AVP, Branch Operations Georgia Hayes, AVP, Information Technology Jeannie Rowell, AVP, Lending enewsletter Editors Katrina Levenick, AVP, Marketing Nicholas Pokluda, Assistant Director of Marketing Board of Directors Paul Paulsen, Chairman Larry Lantrip, Vice Chairman Steve Read, Treasurer Fran Berns, Secretary David Westlund, Security/Safety Officer Joe Bain, Membership Officer Paul Tidrick, Member Supervisory Committee Lea Luchsinger, Chairman Irene Guerra, Secretary Marsanna Beseda, Member Federally Insured by NCUA