CSG Vantage Plus User s Guide. Version 2.0

Transcription

1 CSG Vantage Plus User s Guide Version 2.0 Release Date: December 2003

2 This material is presented to explain the features and functions of CSG System s (CSG s) standard, off-the-shelf products and services. This material does not cover products used in conjunction with CSG products, nor does it cover customized applications or installations of the standard, off-the-shelf product or service. When using this guide, the reader or user should note that products or services are used differently at each customer installation of the product or service. The definitions, processes, and procedures outlined in this guide may not be appropriate for all customers of this product or service. Therefore, this material does not document how to perform activities, processes, or procedures using this product or service at any specific customer installation. CSG advises its customers to define specific processes, procedures, and policies for their installation of this product and service. While CSG makes every attempt to ensure that the information in this guide is accurate and complete, some errors may exist. CSG cannot accept responsibility for any kind of loss resulting from the use of this material. The information in this guide is furnished for your use only, and no disclosure or use of any portion of this material may be made without the express, written consent of CSG. The information is subject to change without notice East Belleview Suite 900 Englewood, CO For technical support, call 888-CSG If you have questions about this document, please send an to the following address: list-csgdocs@csgsystems.com This material is the property of CSG and its licensors, and it contains confidential and proprietary information of CSG. Copying, modifying, or distributing this material in violation of a license agreement, confidentiality agreement, United States Copyright Law, or the copyright law of any applicable foreign jurisdiction is expressly prohibited. CSG, CSG Vantage, CCS, CSG Systems, and the CSG logo are registered trademarks or trademarks of CSG Systems, Inc. in the United States and other countries. All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective owners CSG Systems, Inc. All Rights Reserved.

3 Table of Contents Table of Contents 1. Overview 1 About This Guide 2 Document Conventions 2 Calling the CSG Product Support Center 4 2. Introduction to Vantage Plus 5 Overview 6 Accessing Vantage Plus 7 HOW TO: Using the CSG Vantage Solutions application to access Vantage Plus 7 3. Accessing CCS Reports 11 Overview 12 Available Reports 13 Reports Available in Vantage Tables 15 Selecting a Report 16 HOW TO: Selecting a report 16 Viewing Reports 21 HOW TO: Viewing report data for a single SPA 21 HOW TO: Viewing report data for multiple SPAs 22 Report Preview Navigation 23 HOW TO: Navigating through the report data 23 Report Record Navigation 23 HOW TO: Navigating through the record data 23 Generating a CSV or PDF File 25 HOW TO: Generating a CSV or PDF file 25 Table of Contents December 2003 Vantage Plus User s Guide iii

4 Table of Contents Checking Report Status 29 Download Queue Link 29 Report Availability Link 30 Locating Resources 31 FAQ Link 31 Contact Us Link 32 Site Map Link 33 Changing Your Password 34 HOW TO: Changing your password Vantage Plus Tables 37 CPID-080 Report 38 VP_VND_NON_RESP_EQUIP_DTLS Table 38 CPMM-004 Report 40 VP_VSD_SVC_CDE_STATS Table 40 CPPD-006 Report 42 VP_VED_EVT_ORD_ENTRIES Table 42 CPPM-010 Report 43 VP_VEE_EVT_ORD_ROYALTY_USG_EVT Table 43 VP_VEP_EVT_ORD_ROYALTY_SUMRY Table 44 VP_VER_EVT_ORD_ROYALTY_USG_RTE Table 45 CPSD-014 Report 46 VP_VMD_MON_ENTRY_DTLS Table 46 VP_VMH_MON_ENTRY_BATCH Table 47 CPSD-018 Report 49 VP_VLE_LOCK_BOX_REJ_DTLS Table 49 December 2003 iv Table of Contents Vantage Plus User s Guide

5 Table of Contents CPSD-028 Report 50 VP_VUE_NONMON_DET_ITEMS Table 50 CPSD-030 Report 51 VP_VUD_UNPOST_MON_ITEMS Table 51 CPSD-100 Report 52 VP_VLA_AGING_LEDGER Table 52 VP_VLC_CHRG_OFF_LEDGER Table 54 VP_VLL_MONETARY_LEDGER Table 55 VP_VLM_MGMT_STMT_LEDGER Table 58 VP_VLS_MISC_LEDGER Table 60 CPSD-310 Report 62 VP_VPT_DAILY_PMT_BATCH_RECAP Table 62 CPSD-312 Report 63 VP_VCD_CRED_CRD_DECLNS Table 63 CPSM-300 Report 64 VP_VAD_ACCT_RCVBL_JNL_DTLS Table 64 CPSM-302 Report 66 VP_VMI_MNTHLY_MONETARY_TRANS Table 66 CPSM-304 Report 67 VP_VMR_MNTHLY_ADJ_BY_RSN Table 67 CPSM-306 Report 69 VP_VPD_PMT_ADJ_COMP_DTLS Table 69 CPSM-308 Report 70 VP_VMT_MNTHLY_REV_DTLS Table 70 CPSM-310 Report 71 VP_VPE_MNTHLY_PMT_BATCH_RECAP Table 71 Table of Contents December 2003 Vantage Plus User s Guide v

6 Table of Contents CPWD-012 Report 72 VP_VWD_WO_REJ_DTLS Table 72 CPWM-048 Report 75 VP_VTC_TRBL_CALL_RESP_TM_DTLS Table 75 CPWM-320 Report 77 VP_VWC_WO_RSPNS_TME_DTLS Table Vantage Plus Column Definitions 79 A Columns 80 B Columns 83 C Columns 85 D Columns 90 E Columns 95 F Column 97 G Columns 98 H Columns 99 I Columns 100 J Column 101 L Columns 102 M Columns 104 N Columns 108 O Columns 110 P Columns 111 December 2003 vi Table of Contents Vantage Plus User s Guide

7 Table of Contents R Columns 114 S Columns 116 T Columns 119 U Columns 126 V Columns 127 W Columns 128 Z Column 129 Table of Contents December 2003 Vantage Plus User s Guide vii

8 Table of Contents December 2003 viii Table of Contents Vantage Plus User s Guide

9 1. Overview Overview 1. Overview This chapter includes the following sections: About This Guide Calling the CSG Product Support Center Overview December 2003 Vantage Plus User s Guide 1

10 1. Overview About This Guide About This Guide Document Conventions The Vantage Plus User s Guide contains detailed information about the CSG Vantage Plus product. The primary audience for this guide includes personnel who support Vantage Plus. This guide assumes that you have a basic knowledge of CCS and understand the Vantage and Vantage Plus products. This guide contains the following chapters: Chapter 1, Overview Provides a list of chapters within the guide and the document conventions for the guide. Chapter 2, Introduction to Vantage Plus Provides basic overview information about the CSG Vantage Plus application. Chapter 3, Accessing CCS Reports Provides detailed procedural information about accessing the application. Chapter 4, Vantage Plus Tables Provides the table information for Vantage Plus. Chapter 5, Vantage Plus Column Definitions Provides the column definitions for Vantage Plus. Figure 1-1. Table of Document Conventions Item How Item Appears Examples Names of keyboard keys, including function keys Names of buttons, fields, windows, screens, and other graphical user interface (GUI) elements All capital letters. Bold, with capitalization matching the GUI element. the TAB key the DELETE key the F3 key the Account Information window the Monthly Rate field the Edit Memo dialog box the OK button December 2003 About This Guide 2 Vantage Plus User s Guide

11 1. Overview About This Guide Figure 1-1. Table of Document Conventions (continued) Item How Item Appears Examples Example Note or warning Table and column names The word example is bold and in all capital letters. No lines appear above or below the example paragraph. A note or warning graphic appears to the left of the text. A solid line above and a solid line below border the graphic and the text. Arial 10-point font. Capitalization matches the actual table and column names. EXAMPLE: 07 represents the seventh day of the month. You must set the appropriate UDF fields to view this report. SBB_BASE NUM_TO_ITEMS About This Guide December 2003 Vantage Plus User s Guide 3

12 1. Overview Calling the CSG Product Support Center Calling the CSG Product Support Center If you need additional information about Vantage Plus or want to speak with a Product Support Analyst, call the CSG Product Support Center at Analysts are available to take your calls 24 hours a day, 7 days a week. December 2003 Calling the CSG Product Support Center 4 Vantage Plus User s Guide

13 2. Introduction to Vantage Plus Introduction to Vantage Plus 2. Introduction to Vantage Plus This chapter includes the following sections: Overview Accessing Vantage Plus Introduction to Vantage Plus December 2003 Vantage Plus User s Guide 5

14 2. Introduction to Vantage Plus Overview Overview Vantage Plus is a Web-based application for viewing and downloading specific CCS reports. The interface is similar to most Web sites in that there are main links across the top and navigation links along the left side. You access Vantage Plus using the CSG Vantage Solutions Web site. Vantage Plus allows you to view various CCS reports. Twenty of these CCS reports are also available as relational tables that you can query. If you are not a current Vantage Plus customer but are interested in purchasing the CCS report tables themselves or the Vantage Plus application, contact your Vantage Information Specialist or Strategic Business Unit (SBU) Representative. December 2003 Overview 6 Vantage Plus User s Guide

15 2. Introduction to Vantage Plus Accessing Vantage Plus Accessing Vantage Plus To access Vantage Plus, you need a user name and a password. Your site administrator has the ability to manage users and assign passwords. Following are the procedures to access the Vantage Plus application. How To: Using the CSG Vantage Solutions application to access Vantage Plus 1. Type vantagesolutions.csgweb.com in your Web browser. If you are a current Vantage Plus customer, you need to use your current Vantage Plus Uniform Resource Locator (URL) to access the CSG Vantage Solutions page. The CSG Vantage Solutions logon page appears. Accessing Vantage Plus December 2003 Vantage Plus User s Guide 7

16 2. Introduction to Vantage Plus Accessing Vantage Plus Figure 2-1. CSG Vantage Solutions logon page 2. Type your user name and password in the User Name and Password fields. December 2003 Accessing Vantage Plus 8 Vantage Plus User s Guide

17 2. Introduction to Vantage Plus Accessing Vantage Plus 3. Click Logon. The CSG Vantage Solutions Home page appears. Figure 2-2. Home page Accessing Vantage Plus December 2003 Vantage Plus User s Guide 9

18 2. Introduction to Vantage Plus Accessing Vantage Plus 4. Click the Vantage Plus link. This link launches the Vantage Plus application. The CSG Reports page appears. From this page, you can view and download CCS reports. Figure 2-3. CSG Reports page December 2003 Accessing Vantage Plus 10 Vantage Plus User s Guide

19 3. Accessing CCS Reports Accessing CCS Reports 3. Accessing CCS Reports This chapter includes the following sections: Overview Available Reports Selecting a Report Viewing Reports Generating a CSV or PDF File Checking Report Status Locating Resources Changing Your Password Accessing CCS Reports December 2003 Vantage Plus User s Guide 11

20 3. Accessing CCS Reports Overview Overview CCS reports are available to you in several different formats. The CSG Reports page allows you to search for and display reports in various formats, including the following: Web pages Portable Document Format (PDF) Comma separated value (CSV) CSG provides Web pages for every client. Your site may not receive PDF and CSV formats, depending on what you purchase. December 2003 Overview 12 Vantage Plus User s Guide

21 3. Accessing CCS Reports Available Reports Available Reports There are currently more than 50 reports available for you to view and download in Vantage Plus. Here is a list of the reports available for viewing and downloading from the Vantage Plus Web site: CPIM-112, EQUIPMENT STATUS BREAKDOWN CPMM-004, TOTAL SERVICE CODE STATISTICS CPMM-302, BASIC SERVICE STATISTICS CPPD-080, EVENT ORDERS CPPM-010, EVENT ORDER ROYALTY/USAGE SUMMARY CPRM-006, ROYALTY ACCOUNTING CPSD-014, MONETARY ENTRY LIST CPSD-016, LOCK BOX ACCEPTED CPSD-018, LOCK BOX REJECTED CPSD-022, MONETARY TRAN JOURNAL CPSD-024, RPT OF ADJUSTMENTS CPSD-026, NON-MONETARY JOURNAL CPSD-028, UNPOSTED NON-MONETARY ITEMS CPSD-030, UNPOSTED MONETARY ITEMS CPSD-036, CREDIT CARD BILLING REPORT CPSD-044, UNRECOVERED EQUIPMENT DAILY CPSD-080, SUBSCRIBER EXCEPTIONS CPSD-082, SUBSCRIBER EXCEPTIONS CPSD-084, SUBSCRIBER EXCEPTIONS CPSD-086, SUBSCRIBER EXCEPTIONS CPSD-100, LEDGER ACTIVITY REPORT CPSD-108, SUBSCRIBER CASH REFUNDS CPSD-110, DAILY LETTERS REPORT CPSD-130, DAILY CHARGE OFF ACTIVITY CPSD-140, PPV ADJUSTMENT RESEARCH REPORT Available Reports December 2003 Vantage Plus User s Guide 13

22 3. Accessing CCS Reports Available Reports CPSD-142, ADJUSTMENT CLEARANCE REPORT CPSD-144, ADJUSTMENT EXCEPTION REPORT CPSD-146, MONETARY ACTIVITY SUMMARY CPSD-148, MISC ADJUSTMENT RESEARCH REPORT CPSD-180, DUPLICATE TAX ID REPORT CPSD-266, MONETARY TRANSFER SUMMARY CPSD-268, ACCOUNT TRANSFER ACTIVITY CPSD-310, DAILY PAYMENT BATCH RECAP CPSD-312, CREDIT CARD DECLINES REPORT CPSD-314, CREDIT CARD RESUBMIT REPORT CPSD-324, CREDIT CARD PAYMENT REPORT CPSD-332, EFT ACTIVITY REPORT CPSD-334, CVI PROCESSING ACTIVITY REPORT CPSM-034, POTENTIAL REFUNDS CPSM-214, CONNECTED DELINQUENT ACCOUNTS CPSM-216, DISCONNECTED DELINQUENT ACCOUNTS CPSM-232, BULK SERVICE CODE SUMMARY BY COMPLEX CPSM-300, ACCOUNTS RECEIVABLE JOURNAL CPSM-302, MONTHLY MONETARY TRANSACTION ACTIVITY CPSM-304, MONTHLY ADJUSTMENT BY REASON CPSM-306, PAYMENT ADJUST COMPOSITION REPORT CPSM-308, MONTHLY EARNED AND UNEARNED REVENUE CPSM-310, MONTHLY PAYMENT BATCH RECAP CPSM-318, FINANCIAL SUMMARY REPORT CPWD-008, WORK ORDER ADDS CPWD-012, WORK ORDERS REJECTED CPWD-014, WORK ORDERS TO BE SCHEDULED CPWD-016, WORK ORDERS AGING CPWD-020, WORK ORDERS CANCELLED CPWD-042, WORK ORDERS COMPLETED December 2003 Available Reports 14 Vantage Plus User s Guide

23 3. Accessing CCS Reports Available Reports CPWD-044, CLOSED WORK ORDER SERVICE CODE SUMMARY CPWM-048, TROUBLE CALL RESPONSE TIME CPWM-320, WORK ORDER RESPONSE TIME See Selecting a Report on page 16 for more information about accessing reports in Vantage Plus. Reports Available in Vantage Tables The following reports appear in Vantage tables for query analysis: CPID-080, DAILY NON-RESPONDING EQUIPMENT CPMM-004, TOTAL SERVICE CODE STATISTICS CPPD-006, EVENT ORDER ENTRY LIST CPPM-010, EVENT ORDER ROYALTY/USAGE SUMMARY CPSD-014, MONETARY ENTRY LIST CPSD-018, LOCK BOX REJECTED CPSD-028, UNPOSTED NON-MONETARY ITEMS CPSD-030, UNPOSTED MONETARY ITEMS CPSD-100, LEDGER ACTIVITY REPORT CPSD-310, DAILY PAYMENT BATCH RECAP CPSD-312, CREDIT CARD DECLINES REPORT CPSM-300, ACCOUNTS RECEIVABLE JOURNAL CPSM-302, MONTHLY MONETARY TRANSACTION ACTIVITY CPSM-304, MONTHLY ADJUSTMENT BY REASON CPSM-306, PAYMENT ADJUST COMPOSITION REPORT CPSM-308, MONTHLY EARNED AND UNEARNED REVENUE CPSM-310, MONTHLY PAYMENT BATCH RECAP CPWD-012, WORK ORDERS REJECTED CPWM-048, TROUBLE CALL RESPONSE TIME CPWM-320, WORK ORDER RESPONSE TIME See Vantage Plus Tables on page 37 for more information about the reports available to query in Vantage Plus. Available Reports December 2003 Vantage Plus User s Guide 15

24 3. Accessing CCS Reports Selecting a Report Selecting a Report You can view or download reports from the CSG Reports page. The reports appear by category on this page. How To: Selecting a report 1. Access the CSG Reports page. See Accessing Vantage Plus on page 7 for information about how to access the CSG Reports page. Figure 3-1. CSG Reports page December 2003 Selecting a Report 16 Vantage Plus User s Guide

25 3. Accessing CCS Reports Selecting a Report 2. Click the report number link on the left side of the page. The Search Criteria page for that report number appears. Figure 3-2. Search Criteria for Financial Summary Report (CPSM-318) page 3. In the Report Date field, enter the date of the report that you want to view. 4. Enter your System Number, Principal Number, and Agent Number in the appropriate field. Selecting a Report December 2003 Vantage Plus User s Guide 17

26 3. Accessing CCS Reports Selecting a Report 5. Select a spool type from the Spool Type list. This is a required field that indicates whether the report is an original request or a respool request. 6. Click Search. The Search Results page for the report appears. Figure 3-3. Search Results for Financial Summary Report (CPSM-318) page December 2003 Selecting a Report 18 Vantage Plus User s Guide

27 3. Accessing CCS Reports Selecting a Report This section describes each field and button on the Search Results page. ITEM DESCRIPTION System/Principal/ Agent Report Date Page Count Type Retention Days Select All SPAs Search Results Navigation Displays the System, Principal, Agent (SPA) for the search results. Displays the available report date. Displays the number of pages in the report. Displays the type of report. Valid values are as follows: Original = Indicates report is an original report Respool = Indicates report is a respooled report Displays how many days the report is retained. Click this link to select or clear all SPAs. You can select individual check boxes to combine specific SPA reports for downloading and previewing. The buttons in the this section are described below. Click this button to move to the previous page of data. Click this button to move to the next page of data. Click this button to move to a specific page of data. Report Preview Settings Include Line Coloring The options in this section allow you to modify the report preview. Options are are described below. Allows you to add color to your report. Selecting a Report December 2003 Vantage Plus User s Guide 19

28 3. Accessing CCS Reports Selecting a Report ITEM Pages Returned Per Preview (25 Max.) DESCRIPTION Allows you to determine the number of pages you want to view using the Report Preview option by entering that number in the this field. Your report may be configured differently. Report Preview Download Return to Search Click this button to preview the report you selected. This option is always available. Click this button to download the report you selected. Click this button to return to the Search Criteria page for the specific report you selected from the list of reports. This option is always available. December 2003 Selecting a Report 20 Vantage Plus User s Guide

29 3. Accessing CCS Reports Viewing Reports Viewing Reports You can view Vantage Plus report data for a single System, Principal, Agent (SPA) or for multiple SPAs. How To: Viewing report data for a single SPA 1. Access the Search Results page for a specific report. See Figure Clear the Select All SPAs check box for the desired SPA. Viewing Reports December 2003 Vantage Plus User s Guide 21

30 3. Accessing CCS Reports Viewing Reports 3. Click Report Preview. The requested report appears. Figure 3-4. CPSM /0200/0020 FINANCIAL SUMMARY REPORT page You can also click a single SPA number link on the Search Results page to launch a new page containing a read-only display of the report for the desired SPA. How To: Viewing report data for multiple SPAs 1. Access the Search Results page for a specific report. See Figure Select the Select All SPAs check boxes for each SPA section you want to view. December 2003 Viewing Reports 22 Vantage Plus User s Guide

31 3. Accessing CCS Reports Viewing Reports 3. Click Report Preview. The requested report appears. See Figure 3-4. Report Preview Navigation Multiple pages of report data can appear for the selected report criteria. To navigate through the pages of report data, use the buttons that appear at the bottom of the window. is the Next button. is the Previous button. How To: Navigating through the report data 1. To advance through the pages of report data, click the Next button. The next page of report data appears. Click this button until you reach the end of the report data. 2. To move to the previous page of report data, click the Previous button. The previous page of report data appears. Click this button until you reach the beginning of the report data. 3. To move to a specific page in the report data, enter the page you want to move to in the Page field, and click Go To. The specific report page appears. Report Record Navigation Multiple pages of record data can appear in the report preview. To navigate through the pages of record data, use the buttons that appear at the bottom of the window. is the Next button. is the Previous button. How To: Navigating through the record data 1. To advance through the pages of report data, click the Next button. The next page of report data appears. Click this button until you reach the end of the report data. 2. To move to the previous page of report data, click the Previous button. The previous page of report data appears. Click this button until you reach the beginning of the report data. Viewing Reports December 2003 Vantage Plus User s Guide 23

32 3. Accessing CCS Reports Viewing Reports 3. To move to a specific page in the report data, enter the page you want to move to in the Page field, and click Go To. The specific report page appears. December 2003 Viewing Reports 24 Vantage Plus User s Guide

33 3. Accessing CCS Reports Generating a CSV or PDF File Generating a CSV or PDF File Vantage Plus creates downloaded reports as comma separated value (CSV) files or Portable Document Format (PDF) files for single or multiple System, Principal, Agents (SPAs). With this option, you can choose CSV or PDF reports or CSV and PDF reports. These options are available if you have purchased the appropriate formats. Use these procedures to generate a CSV or a PDF download file. How To: Generating a CSV or PDF file 1. Access the Search Results page for a specific report. See Figure Select the SPA(s) for which you want to generate reports by selecting the Select All SPAs check box. Generating a CSV or PDF File December 2003 Vantage Plus User s Guide 25

34 3. Accessing CCS Reports Generating a CSV or PDF File 3. Click Download. The Schedule File Generation page appears. The File Name field appears with the report name you selected. Figure 3-5. Schedule File Generation page 4. In the File Type field, select the check box for the file type that you want to generate. 5. Click Schedule. December 2003 Generating a CSV or PDF File 26 Vantage Plus User s Guide

35 3. Accessing CCS Reports Generating a CSV or PDF File The Schedule File Generation Request Results page appears. Figure 3-6. Schedule File Generation Request Results page Generating a CSV or PDF File December 2003 Vantage Plus User s Guide 27

36 3. Accessing CCS Reports Generating a CSV or PDF File 6. To view the Download Queue Status page, click the click here link. The Download Queue Status page appears. You can use this page to download reports or to delete downloads. Figure 3-7. Download Queue Status page December 2003 Generating a CSV or PDF File 28 Vantage Plus User s Guide

37 3. Accessing CCS Reports Checking Report Status Checking Report Status Download Queue Link The Report Status list on the left side of the page has two links that you can use to verify report status. Use the Download Queue link to access the Download Queue Status page and check the status of reports scheduled for download. See Figure 3-7. Checking Report Status December 2003 Vantage Plus User s Guide 29

38 3. Accessing CCS Reports Checking Report Status Report Availability Link Use the Report Availability link to review the Report Load Summary page. This page provides the latest load date information for each report. Figure 3-8. Report Load Summary page December 2003 Checking Report Status 30 Vantage Plus User s Guide

39 3. Accessing CCS Reports Locating Resources Locating Resources FAQ Link The Resources list on the left side of the page has three links that provide additional information about Vantage Plus. Click the FAQ link to go to the Frequently Asked Questions page. Click any link to get more information about a particular topic. Figure 3-9. Frequently Asked Questions page Locating Resources December 2003 Vantage Plus User s Guide 31

40 3. Accessing CCS Reports Locating Resources Contact Us Link Click the Contact Us link for information about how to contact CSG. Figure Contact Us page December 2003 Locating Resources 32 Vantage Plus User s Guide

41 3. Accessing CCS Reports Locating Resources Site Map Link Click the Site Map link for specific information about the Vantage Plus site map. Figure Site Map page Locating Resources December 2003 Vantage Plus User s Guide 33

42 3. Accessing CCS Reports Changing Your Password Changing Your Password You can change your password in Vantage Plus by clicking the Change Password link in the upper-right corner of any page. How To: Changing your password 1. Click the Change Password link. The Change Password page appears. Figure Change Password page 2. Enter your current password in the Current Password field. 3. Enter a new password in the New Password field. December 2003 Changing Your Password 34 Vantage Plus User s Guide

43 3. Accessing CCS Reports Changing Your Password 4. Enter the new password again in the Confirm New Password field. 5. Click Change Password. Your password is now changed. Changing Your Password December 2003 Vantage Plus User s Guide 35

44 3. Accessing CCS Reports Changing Your Password December 2003 Changing Your Password 36 Vantage Plus User s Guide

45 4. Vantage Plus Tables Vantage Plus Tables 4. Vantage Plus Tables This chapter contains tables from CCS reports in the following sections: CPID-080 Report, DAILY NON-RESPONDING EQUIPMENT CPMM-004 Report, TOTAL SERVICE CODE STATISTICS CPPD-006 Report, EVENT ORDER ENTRY LIST CPPM-010 Report, EVENT ORDER ROYALTY/USAGE SUMMARY CPSD-014 Report, MONETARY ENTRY LIST CPSD-018 Report, LOCK BOX REJECTED CPSD-028 Report, UNPOSTED NON-MONETARY ITEMS CPSD-030 Report, UNPOSTED MONETARY ITEMS CPSD-100 Report, LEDGER ACTIVITY REPORT CPSD-310 Report, DAILY PAYMENT BATCH RECAP CPSD-312 Report, CREDIT CARD DECLINES REPORT CPSM-300 Report, ACCOUNTS RECEIVABLE JOURNAL CPSM-302 Report, MONTHLY MONETARY TRANSACTION ACTIVITY CPSM-304 Report, MONTHLY ADJUSTMENT BY REASON CPSM-306 Report, PAYMENT ADJUST COMPOSITION REPORT CPSM-308 Report, MONTHLY EARNED AND UNEARNED REVENUE CPSM-310 Report, MONTHLY PAYMENT BATCH RECAP CPWD-012 Report, WORK ORDERS REJECTED CPWM-048 Report, TROUBLE CALL RESPONSE TIME CPWM-320 Report, WORK ORDER RESPONSE TIME Vantage Plus Tables December 2003 Vantage Plus User s Guide 37

46 4. Vantage Plus Tables CPID-080 Report CPID-080 Report The non-responding equipment report details (VP_VND_NON_RESP_EQUIP_DTLS) table allows you to query equipment records for Echostar, HITS, and Jerrold (J1) that are non-responding on a daily basis. In addition, you can join this table to the house record for analyzing chronic problems with specific headends. This table can improve your ability to resolve non-responding equipment records, which may in turn improve your ability to collect revenue for pay-per-view (PPV) orders. VP_VND_NON_RESP_EQUIP_DTLS Table Following are the details for the VP_VND_NON_RESP_EQUIP_DTLS table. VP_VND_NON_RESP_EQUIP_DTLS Column Name Type Size Index Join Notes AGNT_VND N 4 Y CREDIT_LIMIT_VND N 5 CYC_VND A 2 DTE_OF_REPORT_VND EQUIP_ADDR_VND A 25 EQUIP_SER_NO_VND A 25 FRST_NR_DTE_VND INTFACE_ID_VND A 10 INTFACE_TYP_VND A 15 LS_COLL_DTE_VND A 8 MESSAGE_VND A 50 NO_DAYS_NR_VND N 2 PRIN_VND N 4 Y PROCOL_TYP_VND A 20 RETRIES _VND N 5 D D December 2003 CPID-080 Report 38 Vantage Plus User s Guide

47 4. Vantage Plus Tables CPID-080 Report VP_VND_NON_RESP_EQUIP_DTLS (continued) Column Name Type Size Index Join Notes STAT_VND A 1 SUB_ACCT_NO_VND A 16 SUB_ADDR_VND A 30 SUB_NAME_VND A 30 SUB_PHONE_VND A 12 SYS_VND N 4 Y TYP_VND A 2 CPID-080 Report December 2003 Vantage Plus User s Guide 39

48 4. Vantage Plus Tables CPMM-004 Report CPMM-004 Report The service code statistics (VP_VSD_SVC_CDE_STATS) table allows you to query service code statistics provided on the CPMM-004, TOTAL SERVICE CODE STATISTICS, report. You can generate royalty reports in Vantage using the data from this report. In addition, the net gain, ending count, and number of customers at the service code level provide a summarized view of activity by service code and remove the dependency on query detailed work order or service code tables to produce monthly service code reports. VP_VSD_SVC_CDE_STATS Table Following are the details for the VP_VSD_SVC_CDE_STATS table. VP_VSD_SVC_CDE_STATS Column Name Type Size Index Join Notes AGNT_VSD N 4 Y BEG_CNT_VSD N 7 DTE_OF_REPORT_VSD END_CNT_VSD N 7 LOB_DESCR_VSD A 30 Y NAT_OF_SERV_DESCR_VSD A 30 Y NET_GAIN_VSD N 7 NEW_CONNECT_CNT_VSD N 7 NO_SUBS_VSD N 7 NONPAY_DISCONNECT_CNT_VSD N 7 OUT_BAL_IND_VSD A 2 PRIN_VSD N 4 Y RECONNECT_CNT_VSD N 7 SALES_AREA_VSD A 10 D December 2003 CPMM-004 Report 40 Vantage Plus User s Guide

49 4. Vantage Plus Tables CPMM-004 Report VP_VSD_SVC_CDE_STATS (continued) Column Name Type Size Index Join Notes SERV_CDE_DESCR_VSD A 14 SERV_DNGRD_CNT_VSD N 7 SERV_RSTRT_CNT_VSD N 7 SERV_SUM_CDE_VSD A 2 SERV_UPGRD_CNT_VSD N 7 SYS_VSD N 4 Y VOL_DISCONNECT_CNT_VSD N 7 CPMM-004 Report December 2003 Vantage Plus User s Guide 41

50 4. Vantage Plus Tables CPPD-006 Report CPPD-006 Report The event order entry (VP_VED_EVT_ORD_ENTRIES) table allows you to query rejected event purchases by reason. You can join this table to the equipment history (EQL_HIST) table in Vantage for additional account information to generate billing for pay-per-view (PPV) orders that were placed but not billed. VP_VED_EVT_ORD_ENTRIES Table Following are the details for the VP_VED_EVT_ORD_ENTRIES table. VP_VED_EVT_ORD_ENTRIES Column Name Type Size Index Join Notes AGNT_VED N 4 Y CID_VED A 1 DEV_ADDR_ESN_VED A 25 DTE_OF_REPORT_VED ENTRY_DTE_VED ENTRY_TIME_VED A 10 EVENT_ID_VED A 5 OPER_ID_VED A 8 PRIN_VED N 4 Y REJ_RSN_VED A 24 SEQ_NO_VED N 5 SUB_ACCT_NO_VED A 16 SYS_VED N 4 Y TRAN_CDE_VED A 3 VOD_AMT_VED N 7 D D December 2003 CPPD-006 Report 42 Vantage Plus User s Guide

51 4. Vantage Plus Tables CPPM-010 Report CPPM-010 Report The event order royalty/usage summary (VP_VEE_EVT_ORD_ROYALTY_USG_EVT) table allows you to generate royalty reports from Vantage for event suppliers based on quantities provided from this report. You can analyze purchase activity at various buy rates and customize your report output to show success rates of various pay-per-view (PPV) offerings. You can also quantify adjustments as reported on this report. VP_VEE_EVT_ORD_ROYALTY_USG_EVT Table Following are the details for the VP_VEE_EVT_ORD_ROYALTY_USG_EVT table. VP_VEE_EVT_ORD_ROYALTY_USG_EVT Column Name Type Size Index Join Notes ADJ_AMT_VEE N 13 ADJ_CNT_VEE N 9 AGNT_VEE N 4 Y AMT_BILL_VEE N 13 BILL_RATE_VEE N 5 DTE_OF_REPORT_VEE EVENT_DESCR_VEE A 24 EVENT_DTE_VEE A 10 EVENT_ID_VEE A 5 EVENT_PKG_IND_VEE A 1 EVENT_TIME_VEE A 5 NET_AMT_BILL_VEE N 13 PRIN_VEE N 4 Y ROYALTY_AMT_DUE_VEE N 13 ROYALTY_PCT_VEE N 5 D CPPM-010 Report December 2003 Vantage Plus User s Guide 43

52 4. Vantage Plus Tables CPPM-010 Report VP_VEE_EVT_ORD_ROYALTY_USG_EVT (continued) Column Name Type Size Index Join Notes SUB_CNT_VEE N 7 SUMMARY_ID_VEE A 10 Y SYS_VEE N 4 Y VIEW_CNT_VEE N 7 VP_VEP_EVT_ORD_ROYALTY_SUMRY Table Following is the event order royalty/usage summary report by producer and supplier (VP_VEP_EVT_ORD_ROYALTY_SUMRY) table. VP_VEP_EVT_ORD_ROYALTY_SUMRY Column Name Type Size Index Join Notes ADJ_AMT_VEP N 13 ADJ_CNT_VEP N 9 AGNT_VEP N 4 Y AMT_BILL_VEP N 13 DTE_OF_REPORT_VEP LABEL_VEP A 10 NET_AMT_BILL_VEP N 13 PRIN_VEP N 4 Y ROYALTY_AMT_DUE_VEP N 13 ROYALTY_TYP_VEP A 1 SUB_CNT_VEP N 7 SYS_VEP N 4 Y VIEW_CNT_VEP N 7 D December 2003 CPPM-010 Report 44 Vantage Plus User s Guide

53 4. Vantage Plus Tables CPPM-010 Report VP_VER_EVT_ORD_ROYALTY_USG_RTE Table Following is the event order royalty/usage summary (VP_VER_EVT_ORD_ROYALTY_USG_RTE) table when more than one rate exists for an event. VP_VER_EVT_ORD_ROYALTY_USG_RTE Column Name Type Size Index Join Notes AGNT_VER N 4 Y AMT_BILL_VER N 13 BILL_RATE_VER N 5 DTE_OF_REPORT_VER EVENT_ID_VER A 5 Y EVENT_PKG_IND_VER A 1 PRIN_VER N 4 Y SUB_CNT_VER N 7 SUMMARY_ID_VER A 10 Y SYS_VER N 4 Y VIEW_CNT_VER N 7 D CPPM-010 Report December 2003 Vantage Plus User s Guide 45

54 4. Vantage Plus Tables CPSD-014 Report CPSD-014 Report The monetary entry details (VP_VMD_MON_ENTRY_DTLS) table allows you to query details for monetary records by transaction code and allows you to query for transactions that reject. In addition, with this table you have the details of each payment batch entered, including account number, batch ID, letter ID, operator ID, and payment amount. With this table, you can eliminate the need to enter payments from Reports Management System (RMS) reports in local spreadsheets by querying the results in Vantage and exporting the result set. VP_VMD_MON_ENTRY_DTLS Table Following are the details for the VP_VMD_MON_ENTRY_DTLS table. VP_VMD_MON_ENTRY_DTLS Column Name Type Size Index Join Notes AGNT_VMD N 4 Y AMT_2_VMD N 7 BATCH_NO_VMD A 5 Y BATCH_TYP_VMD A 10 CRED_CRD_NO_VMD A 16 DTE_OF_REPORT_VMD LETTER_NO_VMD A 5 Y NEW_REF_NO_VMD A 10 PRIN_VMD N 4 Y REF_NO_VMD A 10 REJ_CDE_VMD A 10 SEQ_NO_VMD N 3 SUB_ACCT_NO_VMD A 16 SYS_VMD N 4 Y D December 2003 CPSD-014 Report 46 Vantage Plus User s Guide

55 4. Vantage Plus Tables CPSD-014 Report VP_VMD_MON_ENTRY_DTLS (continued) Column Name Type Size Index Join Notes TRAN_AMT_VMD N 7 TRAN_CDE_VMD A 3 TRAN_DTE_VMD D VP_VMH_MON_ENTRY_BATCH Table Following is the monetary entry batch (VP_VMH_MON_ENTRY_BATCH) table. VP_VMH_MON_ENTRY_BATCH Column Name Type Size Index Join Notes AGNT_VMH N 4 Y BATCH_ID_VMH A 16 BATCH_NO_VMH A 5 BATCH_TYP_VMH A 1 CHGOFF_AMT_VMH N 13 CHGOFF_CNT_VMH N 10 DEP_AMT_VMH N 13 DEP_AMT_DISCREP_VMH N 10 DEP_CNT_VMH N 9 DISCREP_VMH N 13 DISCREP_IND_VMH A 3 DTE_OF_REPORT_VMH GROSS_RET_AMT_VMH N 10 GROSS_TRAN_AMT_VMH N 10 HD_DP_AMT_VMH N 13 HDR_AMT_VMH N 13 D CPSD-014 Report December 2003 Vantage Plus User s Guide 47

56 4. Vantage Plus Tables CPSD-014 Report VP_VMH_MON_ENTRY_BATCH (continued) Column Name Type Size Index Join Notes HDR_DEP_AMT_VMH N 10 HDR_PMT_AMT_VMH N 10 LETTER_NO_VMH A 5 Y NET_AMT_DISCREP_VMH N 10 OP_ID_VMH A 8 PMT_AMT_VMH N 13 PMT_CNT_VMH N 9 PPV_AMT_VMH N 13 PPV_CNT_VMH N 9 PRIN_VMH N 4 Y SUMRY_NET_TRAN_AMT_VMH N 13 SYS_VMH N 4 Y TERM_ID_VMH A 5 TRAN_AMT_VMH N 13 TRAN_CNT_VMH N 10 December 2003 CPSD-014 Report 48 Vantage Plus User s Guide

57 4. Vantage Plus Tables CPSD-018 Report CPSD-018 Report The lockbox rejected (VP_VLE_LOCK_BOX_REJ_DTLS) table allows you to query the rejected details and the accepted and rejected batch totals of lockbox transactions. VP_VLE_LOCK_BOX_REJ_DTLS Table Following are the details for the VP_VLE_LOCK_BOX_REJ_DTLS table. VP_VLE_LOCK_BOX_REJ_DTLS Column Name Type Size Index Join Notes AGNT_VLE N 4 Y DTE_OF_REPORT_VLE PRIN_VLE N 4 Y SUB_ACCT_NO_VLE A 16 SYS_VLE N 4 Y TRAN_AMT_VLE N 10 TRAN_CDE_VLE A 1 TRAN_DTE_VLE TRAN_ID_VLE TRAN_REJ_RSN_VLE A 512 D D N CPSD-018 Report December 2003 Vantage Plus User s Guide 49

58 4. Vantage Plus Tables CPSD-028 Report CPSD-028 Report The unposted non-monetary item detail (VP_VUE_NONMON_DET_ITEMS) table contains all non-monetary transactions that failed to post in nightly cycle. By having this data in Vantage, you can customize reports that look for certain reject reasons and create the appropriate export files to manage the rejects in a timely fashion. You can elect to automate applications that depend on certain reject reasons for prompt resolution. VP_VUE_NONMON_DET_ITEMS Table Following are the details for the VP_VUE_NONMON_DET_ITEMS table. VP_VUE_NONMON_DET_ITEMS Column Name Type Size Index Join Notes AGNT_VUE N 4 Y CHG_DESCR_VUE A 30 CHG_DTA_VUE A 256 DTE_OF_REPORT_VUE PRIN_VUE N 4 Y REF_NO_VUE A 6 RSN_NOT_POST_VUE A 3Y SEQ_NO_VUE A 3 SUB_ACCT_NO_VUE A 16 SYS_VUE N 4 Y TRAN_CDE_VUE A 3 TRAN_SRC_VUE A 3 WO_TYP_VUE A 2 D December 2003 CPSD-028 Report 50 Vantage Plus User s Guide

59 4. Vantage Plus Tables CPSD-030 Report CPSD-030 Report The unposted monetary items (VP_VUD_UNPOST_MON_ITEMS) table can streamline your efforts associated with resolving monetary transactions that have failed to post by querying for specific unposted reasons. On a daily basis, you can query this table to create customized report files of unposted transactions by reason. Having the data available in a table to query can improve your ability to correct monetary transactions before the customer statement prints. VP_VUD_UNPOST_MON_ITEMS Table Following are the details for the VP_VUD_UNPOST_MON_ITEMS table. VP_VUD_UNPOST_MON_ITEMS Column Name Type Size Index Join Notes AGNT_VUD N 4 Y DTE_OF_REPORT_VUD EVENT_SERV_VUD A 5 LAST_TRAN_DTE_VUD PRIN_VUD N 4 Y REF_NO_VUD A 9 RSN_NOT_POST_VUD A 30 SUB_ACCT_NO_VUD A 16 SYS_VUD N 4 Y TRAN_AMT_VUD N 9 TRAN_CDE_VUD A 4 D D TRAN_DTE_VUD D CPSD-030 Report December 2003 Vantage Plus User s Guide 51

60 4. Vantage Plus Tables CPSD-100 Report CPSD-100 Report The ledger tables allow you to query daily and month-to-date information provided on the CPSD-100, LEDGER ACTIVITY REPORT. These tables allow you to query summarized monetary transactions, charge-off transactions, and management and statement information as well as aging balances. This report contains financial indicators that can show you how your organization is performing on a daily basis. VP_VLA_AGING_LEDGER Table Following are the details for the VP_VLA_AGING_LEDGER table. VP_VLA_AGING_LEDGER Column Name Type Size Index Join Notes AGNT_VLA N 4 Y CONN_CUR_AMT_VLA N 13 CONN_CUR_AMT_PCT_VLA N 5 CONN_CUR_CNT_VLA N 9 CONN_CUR_CNT_PCT_VLA N 5 CONN_FOUR_CYCL_AMT_VLA N 13 CONN_FOUR_CYCL_AMT_PCT_VLA N 5 CONN_FOUR_CYCL_CNT_VLA N 9 CONN_FOUR_CYCL_CNT_PCT_VLA N 5 CONN_ONE_CYCL_AMT_VLA N 13 CONN_ONE_CYCL_AMT_PCT_VLA N 5 CONN_ONE_CYCL_CNT_VLA N 9 CONN_ONE_CYCL_CNT_PCT_VLA N 5 CONN_OVER_150_AMT_VLA N 13 CONN_OVER_150_AMT_PCT_VLA N 5 December 2003 CPSD-100 Report 52 Vantage Plus User s Guide

61 4. Vantage Plus Tables CPSD-100 Report VP_VLA_AGING_LEDGER (continued) Column Name Type Size Index Join Notes CONN_OVER_150_CNT_VLA N 9 CONN_OVER_150_CNT_PCT_VLA N 5 CONN_THREE_CYCL_AMT_VLA N 13 CONN_THREE_CYCL_AMT_PCT_VLA N 5 CONN_THREE_CYCL_CNT_VLA N 9 CONN_THREE_CYCL_CNT_PCT_VLA N 5 CONN_TWO_CYCL_AMT_VLA N 13 CONN_TWO_CYCL_AMT_PCT_VLA N 5 CONN_TWO_CYCL_CNT_VLA N 9 CONN_TWO_CYCL_CNT_PCT_VLA N 5 DISCO_CUR_AMT_VLA N 13 DISCO_CUR_AMT_PCT_VLA N 5 DISCO_CUR_CNT_VLA N 9 DISCO_CUR_CNT_PCT_VLA N 5 DISCO_FOUR_CYCL_AMT_VLA N 13 DISCO_FOUR_CYCL_AMT_PCT_VLA N 5 DISCO_FOUR_CYCL_CNT_VLA N 9 DISCO_FOUR_CYCL_CNT_PCT_VLA N 5 DISCO_ONE_CYCL_AMT_VLA N 13 DISCO_ONE_CYCL_AMT_PCT_VLA N 5 DISCO_ONE_CYCL_CNT_VLA N 9 DISCO_ONE_CYCL_CNT_PCT_VLA N 5 DISCO_OVER_150_AMT_VLA N 13 DISCO_OVER_150_AMT_PCT_VLA N 5 DISCO_OVER_150_CNT_VLA N 9 CPSD-100 Report December 2003 Vantage Plus User s Guide 53

62 4. Vantage Plus Tables CPSD-100 Report VP_VLA_AGING_LEDGER (continued) Column Name Type Size Index Join Notes DISCO_OVER_150_CNT_PCT_VLA N 5 DISCO_THREE_CYCL_AMT_VLA N 13 DISCO_THREE_CYCL_AMT_PCT_VLA N 5 DISCO_THREE_CYCL_CNT_VLA N 9 DISCO_THREE_CYCL_CNT_PCT_VLA N 5 DISCO_TWO_CYCL_AMT_VLA N 13 DISCO_TWO_CYCL_AMT_PCT_VLA N 5 DISCO_TWO_CYCL_CNT_VLA N 9 DISCO_TWO_CYCL_CNT_PCT_VLA N 5 DTE_OF_REPORT_VLA PRIN_VLA N 4 Y SYS_VLA N 4 Y D VP_VLC_CHRG_OFF_LEDGER Table Following is the charge-off ledger (VP_VLC_CHRG_OFF_LEDGER) table. VP_VLC_CHRG_OFF_LEDGER Column Name Type Size Index Join Notes AGNT_VLC N 4 Y DTE_OF_REPORT_VLC PRIN_VLC N 4 Y SYS_VLC N 4 Y TODAY_ABAND_BAL_AMT_VLC N 13 TODAY_CHRG_OFF_ACCT_CNT_VLC N 9 TODAY_CHRG_OFF_BAL_AMT_VLC N 13 D December 2003 CPSD-100 Report 54 Vantage Plus User s Guide

63 4. Vantage Plus Tables CPSD-100 Report VP_VLC_CHRG_OFF_LEDGER (continued) Column Name Type Size Index Join Notes TODAY_OPEN_ACCT_CNT_VLC N 9 TODAY_OPEN_BAL_AMT_VLC N 13 TODAY_TRANS_BAL_AMT_VLC N 13 TODAY_ZREM_ACCT_CNT_VLC N 9 TODAY_ZREM_BAL_AMT_VLC N 13 VP_VLL_MONETARY_LEDGER Table Following is the monetary ledger (VP_VLL_MONETARY_LEDGER) table. VP_VLL_MONETARY_LEDGER Column Name Type Size Index Join Notes ADJ_INSTALL_AMT_VLL N 13 ADJ_LTE_CHRG_AMT_VLL N 13 ADJ_MNTHLY_SERV_AMT_VLL N 13 ADJ_PMT_AMT_VLL N 13 ADJ_PPV_USAGE_AMT_VLL N 13 ADJ_TAXES_FEES_AMT_VLL N 13 AGNT_VLL N 4 Y ATRAN_TOT_MONTR_AMT_VLL N 13 CACT_INSTALL_AMT_VLL N 13 CACT_LTE_CHRG_AMT_VLL N 13 CACT_MNTHLY_SERV_AMT_VLL N 13 CACT_PMT_AMT_VLL N 13 CACT_PPV_USAGE_AMT_VLL N 13 CLOS_AMT_VLL N 13 CPSD-100 Report December 2003 Vantage Plus User s Guide 55

64 4. Vantage Plus Tables CPSD-100 Report VP_VLL_MONETARY_LEDGER (continued) Column Name Type Size Index Join Notes COFF_LTE_CHRG_AMT_VLL N 13 COFF_MNTHLY_SERV_AMT_VLL N 13 COFF_PPV_USAGE_AMT_VLL N 13 COFF_TAXES_FEES_AMT_VLL N 13 DISC_INSTALL_AMT_VLL N 13 DISC_MNTHLY_SERV_AMT_VLL N 13 DISC_PPV_USAGE_AMT_VLL N 13 DTE_OF_REPORT_VLL MTD_INSTALL_AMT_VLL N 13 MTD_INSTALL_CNT_VLL N 9 MTD_LTCHG_SLS_TAX_COFF_AMT_VLL N 13 MTD_LTE_CHRG_AMT_VLL N 13 MTD_MNTHLY_SERV_AMT_VLL N 13 MTD_MNTHLY_SERV_CNT_VLL N 9 MTD_PMT_AMT_VLL N 13 MTD_PMT_CNT_VLL N 9 MTD_PPV_USAGE_AMT_VLL N 13 MTD_PPV_USAGE_CNT_VLL N 9 MTD_TAXES_FEES_AMT_VLL N 13 NET_CHG_GOOD_AMT_VLL N 13 NET_CHNG_AMT_VLL N 13 OPEN_AMT_VLL N 13 PRIN_VLL N 4 Y SBAL_COFF_MTD_AMT_VLL N 13 SBAL_LTE_CHRG_AMT_VLL N 13 D December 2003 CPSD-100 Report 56 Vantage Plus User s Guide

65 4. Vantage Plus Tables CPSD-100 Report VP_VLL_MONETARY_LEDGER (continued) Column Name Type Size Index Join Notes SBAL_MNTHLY_SERV_AMT_VLL N 13 SBAL_PPV_USAGE_AMT_VLL N 13 SYS_VLL N 4 Y TODAY_INSTALL_AMT_VLL N 13 TODAY_INSTALL_CNT_VLL N 9 TODAY_LTE_CHRG_AMT_VLL N 13 TODAY_MNTHLY_SERV_AMT_VLL N 13 TODAY_MNTHLY_SERV_CNT_VLL N 9 TODAY_PMT_AMT_VLL N 13 TODAY_PMT_CNT_VLL N 9 TODAY_PPV_USAGE_AMT_VLL N 13 TODAY_PPV_USAGE_CNT_VLL N 9 TODAY_TAXES_FEES_AMT_VLL N 13 TRANS_IN_AMT_VLL N 13 TRANS_MTD_AMT_VLL N 13 TRANS_OUT_AMT_VLL N 13 UNPOST_DEP_AMT_VLL N 13 UNPST_INSTALL_AMT_VLL N 13 UNPST_MNTHLY_SERV_AMT_VLL N 13 UNPST_PMT_AMT_VLL N 13 UNPST_PPV_USAGE_AMT_VLL N 13 CPSD-100 Report December 2003 Vantage Plus User s Guide 57

66 4. Vantage Plus Tables CPSD-100 Report VP_VLM_MGMT_STMT_LEDGER Table Following is the statement ledger (VP_VLM_MGMT_STMT_LEDGER) table. VP_VLM_MGMT_STMT_LEDGER Column Name Type Size Index Join Notes AGNT_VLM N 4 Y DLY_CHRG_OFF_AMT_VLM N 13 DLY_CHRG_OFF_CNT_VLM N 9 DLY_CONN_CRED_BAL_AMT_VLM N 13 DLY_CONN_CRED_BAL_CNT_VLM N 9 DLY_CONN_DEBIT_BAL_AMT_VLM N 13 DLY_CONN_DEBIT_BAL_CNT_VLM N 9 DLY_DISC_CRED_BAL_AMT_VLM N 13 DLY_DISC_CRED_BAL_CNT_VLM N 9 DLY_DISC_DEBIT_BAL_AMT_VLM N 13 DLY_DISC_DEBIT_BAL_CNT_VLM N 9 DLY_TOT_AMT_VLM N 13 DLY_TOT_CNT_VLM N 9 DTE_OF_REPORT_VLM MTD_CHRG_OFF_AMT_VLM N 13 MTD_CHRG_OFF_CNT_VLM N 9 MTD_CLSD_CONN_CNT_VLM N 9 MTD_CNCLD_CONN_CNT_VLM N 9 MTD_CONN_CRED_BAL_AMT_VLM N 13 MTD_CONN_CRED_BAL_CNT_VLM N 9 MTD_CONN_DEBIT_BAL_AMT_VLM N 13 MTD_CONN_DEBIT_BAL_CNT_VLM N 9 D December 2003 CPSD-100 Report 58 Vantage Plus User s Guide

67 4. Vantage Plus Tables CPSD-100 Report VP_VLM_MGMT_STMT_LEDGER (continued) Column Name Type Size Index Join Notes MTD_DELQ_NOTICE_CNT_VLM N 9 MTD_DISC_CRED_BAL_AMT_VLM N 13 MTD_DISC_CRED_BAL_CNT_VLM N 9 MTD_DISC_DEBIT_BAL_AMT_VLM N 13 MTD_DISC_DEBIT_BAL_CNT_VLM N 9 MTD_NO_DEL_ACCT_VLM N 9 MTD_NO_NEW_ACCT_VLM N 9 MTD_NONPAY_DISCO_CNT_VLM N 9 MTD_SOLD_PEND_ACCT_BAL_VLM N 13 MTD_TOT_ACCT_VLM N 9 MTD_TOT_AMT_VLM N 13 MTD_TOT_CNT_VLM N 9 MTD_TOT_CONN_ACCT_VLM N 9 MTD_TOT_DISCO_CNT_VLM N 9 MTD_VOL_DISCO_CNT_VLM N 9 MTD_ZERO_BAL_STMT_CNT_VLM N 9 PRIN_VLM N 4 Y SYS_VLM N 4 Y TODAY_CLSD_CONN_CNT_VLM N 9 TODAY_DELQ_NOTICE_CNT_VLM N 9 TODAY_NO_DEL_ACCT_VLM N 9 TODAY_NO_NEW_ACCT_VLM N 9 TODAY_NONPAY_DISCO_CNT_VLM N 9 TODAY_SOLD_PEND_ACCT_CNT_VLM N 9 TODAY_VOL_DISCO_CNT_VLM N 9 CPSD-100 Report December 2003 Vantage Plus User s Guide 59

68 4. Vantage Plus Tables CPSD-100 Report VP_VLM_MGMT_STMT_LEDGER (continued) Column Name Type Size Index Join Notes TODAY_ZERO_BAL_STMT_CNT_VLM N 9 VP_VLS_MISC_LEDGER Table Following is the statement ledger (VP_VLS_MISC_LEDGER) table. VP_VLS_MISC_LEDGER Column Name Type Size Index Join Notes ADD_MBH_ACCT_CNT_VLS N 9 ADD_MBH_BAL_AMT_VLS N 13 ADD_OTHER_ACCT_CNT_VLS N 9 ADD_OTHER_BAL_AMT_VLS N 13 AGNT_VLS N 4 Y CRED_BAL_CONN_AMT_VLS N 15 CRED_BAL_CONN_CNT_VLS N 9 CRED_BAL_DISC_AMT_VLS N 15 CRED_BAL_DISC_CNT_VLS N 9 CRED_BAL_TOT_AMT_VLS N 15 CRED_BAL_TOT_CNT_VLS N 9 DEP_BILL_MTD_APPL_AMT_VLS N 15 DEP_BILL_MTD_BILL_AMT_VLS N 15 DEP_BILL_TODAY_APPL_AMT_VLS N 15 DEP_BILL_TODAY_BILL_AMT_VLS N 15 DTE_OF_REPORT_VLS END_ACCT_CNT_VLS N 9 END_BAL_AMT_VLS N 13 D December 2003 CPSD-100 Report 60 Vantage Plus User s Guide

69 4. Vantage Plus Tables CPSD-100 Report VP_VLS_MISC_LEDGER (continued) Column Name Type Size Index Join Notes EXBILL_ACCT_ACT_CNT_VLS N 9 EXBILL_ACCT_STMTD_CNT_VLS N 9 LT_CHRG_ADJ_AMT_VLS N 13 LT_CHRG_BASE_AMT_VLS N 13 LT_CHRG_MTD_AMT_VLS N 13 LT_CHRG_TODAY_AMT_VLS N 13 MTD_ADD_ACCT_CNT_VLS N 9 MTD_ADD_BAL_AMT_VLS N 13 MTD_CSH_REF_AMT_VLS N 13 MTD_CSH_REF_CNT_VLS N 9 MTD_DED_ACCT_CNT_VLS N 9 MTD_DED_BAL_AMT_VLS N 13 MTD_EXBILL_ACCT_STMTD_CNT_VLS N 9 MTD_TAX_FEE_AMT_VLS N 13 OPEN_ACCT_CNT_VLS N 9 OPEN_BAL_AMT_VLS N 13 PRIN_VLS N 4 Y SYS_VLS N 4 Y TODAY_CSH_REF_AMT_VLS N 13 TODAY_CSH_REF_CNT_VLS N 9 TODAY_DED_ACCT_CNT_VLS N 9 TODAY_DED_BAL_AMT_VLS N 13 TODAY_TAX_FEE_AMT_VLS N 13 CPSD-100 Report December 2003 Vantage Plus User s Guide 61

70 4. Vantage Plus Tables CPSD-310 Report CPSD-310 Report The daily payment batch recap (VP_VPT_DAILY_PMT_BATCH_RECAP) table allows you to query payments entered by batch, operator ID, and amount on a daily basis. You can also use this table to query commission reports for operators based on the number of payments entered. Finally, you can benefit from querying total payments entered daily by all markets, as opposed to having to view each individual report in the Reports Management System (RMS). VP_VPT_DAILY_PMT_BATCH_RECAP Table Following are the details for the VP_VPT_DAILY_PMT_BATCH_RECAP table. VP_VPT_DAILY_PMT_BATCH_RECAP Column Name Type Size Index Join Notes AGNT_VPT N 4 Y BATCH_DTE_VPT BATCH_ITM_CNT_VPT N 10 BATCH_NO_VPT A 5 DEP_AMT_VPT N 13 DTE_OF_REPORT_VPT LETTER_NO_VPT A 4 OP_ID_VPT A 8 PAY_AMT_VPT N 13 PRIN_VPT N 4 Y REJ_AMT_VPT N 13 SYS_VPT N 4 Y D D December 2003 CPSD-310 Report 62 Vantage Plus User s Guide

71 4. Vantage Plus Tables CPSD-312 Report CPSD-312 Report The credit card declines detail (VP_VCD_CRED_CRD_DECLNS) table allows you to query all credit cards that have been declined. With this table, you can query the account number, credit card number, decline reason, amount of the declined request, and action taken on the account as a result of the decline. Having this data in Vantage allows you to create export files that you can distribute. VP_VCD_CRED_CRD_DECLNS Table Following are the details for the VP_VCD_CRED_CRD_DECLNS table. VP_VCD_CRED_CRD_DECLNS Column Name Type Size Index Join Notes ACTN_DESCR_VCD A 30 AGNT_VCD N 4 Y CRED_CRD_NO_VCD A 16 CRED_CRD_TYP_VCD A 1 DCLN_AMT_VCD N 9 DCLN_RESP_VCD A 2 DCLN_RSN_VCD A 2 DTE_OF_REPORT_VCD NO_RESUBM_VCD A 2 PRIN_VCD N 4 Y RECUR_STAT_VCD A 1 SUB_ACCT_NO_VCD A 16 SYS_VCD N 4 Y D CPSD-312 Report December 2003 Vantage Plus User s Guide 63

72 4. Vantage Plus Tables CPSM-300 Report CPSM-300 Report The new accounts receivable journal details (VP_VAD_ACCT_RCVBL_JNL_DTLS) table provides you the opportunity to query various fields. You can use this table to summarize receivables at the corporate level, and if applicable, you can also use this report to feed your data warehouse for long-term analysis of accounts receivable trends. You can use this table to query description, beginning earned balance, net adjustments, write-offs, earned income charges, payments, ending earned balance, unearned income charges, and ending accounts receivable balance by service code. You can use this data feed to generate royalty reports and to reduce resources previously committed to screen scraping the CPSM-300, ACCOUNTS RECEIVABLE JOURNAL, report. VP_VAD_ACCT_RCVBL_JNL_DTLS Table Following are the details for the VP_VAD_ACCT_RCVBL_JNL_DTLS table. VP_VAD_ACCT_RCVBL_JNL_DTLS Column Name Type Size Index Join Notes AGNT_VAD N 4 Y BEG_EARN_BAL_VAD N 13 DESCR_VAD A 18 DTE_OF_REPORT_VAD EARN_INC_CHRG_VAD N 13 END_EARN_BAL_VAD N 13 END_REC_BAL_VAD N 13 NET_ADJ_VAD N 13 PMT_VAD N 13 PRIN_VAD N 4 Y D December 2003 CPSM-300 Report 64 Vantage Plus User s Guide

73 4. Vantage Plus Tables CPSM-300 Report VP_VAD_ACCT_RCVBL_JNL_DTLS (continued) Column Name Type Size Index Join Notes REV_CATG_VAD A 18 Y SERV_CDE_VAD A 2 SYS_VAD N 4 Y UNEARN_INC_CHRG_VAD N 13 WRITE_OFF_VAD N 13 CPSM-300 Report December 2003 Vantage Plus User s Guide 65

74 4. Vantage Plus Tables CPSM-302 Report CPSM-302 Report The monetary transaction detail (VP_VMI_MNTHLY_MONETARY_TRANS) table allows you to query transaction totals that are summarized. This table provides summarized dollar amounts and quantities by transaction code and description and eliminates the need to query detailed monetary or service code data for the sole purpose of preparing month-end transaction revenue reports. You can use the table to customize reports that detect trends in revenue activity, payment activity, late charge activity, miscellaneous credits, and any other categories that appear on this report. VP_VMI_MNTHLY_MONETARY_TRANS Table Following are the details for the VP_VMI_MNTHLY_MONETARY_TRANS table. VP_VMI_MNTHLY_MONETARY_TRANS Column Name Type Size Index Join Notes AGNT_VMI N 4 Y CATG_DESCR_VMI A 35 CREDIT_CNT_VMI N 9 CREDIT_TRAN_AMT_VMI N 13 DEBIT_CNT_VMI N 9 DEBIT_TRAN_AMT_VMI N 13 DTE_OF_REPORT_VMI PRIN_VMI N 4 Y SYS_VMI N 4 Y TOT_CNT_VMI N 9 TOT_TRAN_AMT_VMI N 13 TRAN_CDE_VMI A 5 TRAN_DESCR_VMI A 35 D December 2003 CPSM-302 Report 66 Vantage Plus User s Guide

75 4. Vantage Plus Tables CPSM-304 Report CPSM-304 Report The monthly adjustment by reason (VP_VMR_MNTHLY_ADJ_BY_RSN) table allows you to query adjustments by reasons, service codes, service code descriptions, nature of service, debit or credit counts and amounts, and the percent of the total number of adjustments to which each adjustment reason contributed for the reporting month. The advantage of having this table available in Vantage is that you can now query summarized data, as opposed to detailed data, and the totals from your Vantage query may match the totals presented on the CPSM-304, MONTHLY ADJUSTMENT BY REASON, report. VP_VMR_MNTHLY_ADJ_BY_RSN Table Following are the details for the VP_VMR_MNTHLY_ADJ_BY_RSN table. VP_VMR_MNTHLY_ADJ_BY_RSN Column Name Type Size Index Join Notes AGNT_VMR N 4 Y CREDIT_TRAN_AMT_VMR N 13 CREDIT_TRAN_CNT_VMR N 9 DEBIT_TRAN_AMT_VMR N 13 DEBIT_TRAN_CNT_VMR N 9 DTE_OF_REPORT_VMR NAT_OF_SERV_VMR A 2 Y NET_MTD_AMT_VMR N 13 NET_MTD_CNT_VMR N 9 PCT_OF_SUBTTL_VMR N 5 PRIN_VMR N 4 Y REASON_CDE_VMR A 2 REASON_DESCR_VMR A 20 D CPSM-304 Report December 2003 Vantage Plus User s Guide 67