US Sales Operations - Incentives GM Dealer Business Center Phone: Fax:

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1 - INCENTIVE PROGRAM DEPARTMENT: CONTACT: FILE ATTACHMENT: US Sales Operations - Incentives GM Dealer Business Center Phone: Fax: PROGRAM NAME AND NUMBER PROGRAM STATUS: Expired PROGRAM NUMBER: 17-05B REVISION NUMBER: 001 PROGRAM NAME: Buypower Business Card Program PROGRAM GROUP: GM Card Programs AUDIENCE: Personal use COUNTR: US LANGUAGE: English DISPLA REGION: National FINANCIAL PROVIDER: RECIPIENT: Customer INCENTIVE CODES: UDH 2. PROGRAM DESCRIPTION THIS IS A REVISION TO AND REPLACEMENT OF PROGRAM NUMBER 17-05B. CHANGES ARE INDICATED WITH A POUND (#) SIGN. ALL OTHER GUIDELINES REMAIN UNCHANGED. THIS IS THE GENERAL MOTORS BUPOWER BUSINESS CARD PROGRAM. THIS CARD IS TARGETED TOWARD INDIVIDUALS WHO OWN SMALL BUSINESSES. BUPOWER BUSINESS CARDMEMBERS WHOSE ACCOUNT IS IN GOOD STANDING, MA REDEEM THEIR BUPOWER BUSINESS CARD EARNINGS WHEN THE PURCHASE/LEASE AN ELIGIBLE NEW AND UNUSED GM VEHICLE. GEOGRAPH: Including: Regions NATIONAL States Excluding: PR, VI 3. PROGRAM TIME PERIOD Date Type From To Must be met? # Delivery date # 4. ELIGIBLE MODELS/REQUIRED OPTIONS/ORDER TPES AND ALLOWANCES THE FOLLOWING NEW AND UNUSED GENERAL MOTORS VEHICLES LISTED BELOW: 2018 Model(s) ALLOWANCES FOOTNOTES CHEVROLET Equinox ACCUMULATED BUSINESS CARD EARNINGS #A 2017 Model(s) ALLOWANCES FOOTNOTES BUICK Cascada ACCUMULATED BUSINESS CARD EARNINGS A Enclave ACCUMULATED BUSINESS CARD EARNINGS A Encore ACCUMULATED BUSINESS CARD EARNINGS A Envision ACCUMULATED BUSINESS CARD EARNINGS A LaCrosse ACCUMULATED BUSINESS CARD EARNINGS A Page 1 of 8

2 Regal ACCUMULATED BUSINESS CARD EARNINGS A Verano ACCUMULATED BUSINESS CARD EARNINGS A CADILLAC ATS ACCUMULATED BUSINESS CARD EARNINGS A CT6 ACCUMULATED BUSINESS CARD EARNINGS A CTS ACCUMULATED BUSINESS CARD EARNINGS A Escalade ACCUMULATED BUSINESS CARD EARNINGS A XT5 ACCUMULATED BUSINESS CARD EARNINGS A XTS excludes W30 ACCUMULATED BUSINESS CARD EARNINGS A CHEVROLET Bolt EV ACCUMULATED BUSINESS CARD EARNINGS A Camaro ACCUMULATED BUSINESS CARD EARNINGS A City Express ACCUMULATED BUSINESS CARD EARNINGS A Colorado ACCUMULATED BUSINESS CARD EARNINGS A Corvette ACCUMULATED BUSINESS CARD EARNINGS A Cruze ACCUMULATED BUSINESS CARD EARNINGS A Equinox ACCUMULATED BUSINESS CARD EARNINGS A Express ACCUMULATED BUSINESS CARD EARNINGS A Impala ACCUMULATED BUSINESS CARD EARNINGS A Low Cab Forward ACCUMULATED BUSINESS CARD EARNINGS A Malibu ACCUMULATED BUSINESS CARD EARNINGS A SS ACCUMULATED BUSINESS CARD EARNINGS A Silverado ACCUMULATED BUSINESS CARD EARNINGS A Sonic ACCUMULATED BUSINESS CARD EARNINGS A Spark ACCUMULATED BUSINESS CARD EARNINGS A Suburban ACCUMULATED BUSINESS CARD EARNINGS A Tahoe ACCUMULATED BUSINESS CARD EARNINGS A Traverse ACCUMULATED BUSINESS CARD EARNINGS A Trax ACCUMULATED BUSINESS CARD EARNINGS A Volt ACCUMULATED BUSINESS CARD EARNINGS A GMC Acadia (excluding Limited) ACCUMULATED BUSINESS CARD EARNINGS A Acadia Limited ACCUMULATED BUSINESS CARD EARNINGS A Canyon ACCUMULATED BUSINESS CARD EARNINGS A Savana ACCUMULATED BUSINESS CARD EARNINGS A Sierra ACCUMULATED BUSINESS CARD EARNINGS A Terrain ACCUMULATED BUSINESS CARD EARNINGS A ukon ACCUMULATED BUSINESS CARD EARNINGS A ukon XL ACCUMULATED BUSINESS CARD EARNINGS A 2016 Model(s) ALLOWANCES FOOTNOTES BUICK Cascada ACCUMULATED BUSINESS CARD EARNINGS A Enclave ACCUMULATED BUSINESS CARD EARNINGS A Encore ACCUMULATED BUSINESS CARD EARNINGS A Page 2 of 8

3 Envision ACCUMULATED BUSINESS CARD EARNINGS A LaCrosse ACCUMULATED BUSINESS CARD EARNINGS A Regal ACCUMULATED BUSINESS CARD EARNINGS A Verano ACCUMULATED BUSINESS CARD EARNINGS A CADILLAC ATS ACCUMULATED BUSINESS CARD EARNINGS A CT6 ACCUMULATED BUSINESS CARD EARNINGS A CTS ACCUMULATED BUSINESS CARD EARNINGS A ELR ACCUMULATED BUSINESS CARD EARNINGS A Escalade ACCUMULATED BUSINESS CARD EARNINGS A SRX ACCUMULATED BUSINESS CARD EARNINGS A XTS excludes W30 ACCUMULATED BUSINESS CARD EARNINGS A CHEVROLET Camaro ACCUMULATED BUSINESS CARD EARNINGS A City Express ACCUMULATED BUSINESS CARD EARNINGS A Colorado ACCUMULATED BUSINESS CARD EARNINGS A Corvette ACCUMULATED BUSINESS CARD EARNINGS A Cruze (excluding Limited) ACCUMULATED BUSINESS CARD EARNINGS A Cruze Limited ACCUMULATED BUSINESS CARD EARNINGS A Equinox ACCUMULATED BUSINESS CARD EARNINGS A Express ACCUMULATED BUSINESS CARD EARNINGS A Impala (excluding Limited) ACCUMULATED BUSINESS CARD EARNINGS A Impala Limited ACCUMULATED BUSINESS CARD EARNINGS A Low Cab Forward ACCUMULATED BUSINESS CARD EARNINGS A Malibu (excluding Limited) ACCUMULATED BUSINESS CARD EARNINGS A Malibu Limited ACCUMULATED BUSINESS CARD EARNINGS A SS ACCUMULATED BUSINESS CARD EARNINGS A Silverado ACCUMULATED BUSINESS CARD EARNINGS A Sonic ACCUMULATED BUSINESS CARD EARNINGS A Spark ACCUMULATED BUSINESS CARD EARNINGS A Suburban ACCUMULATED BUSINESS CARD EARNINGS A Tahoe ACCUMULATED BUSINESS CARD EARNINGS A Traverse ACCUMULATED BUSINESS CARD EARNINGS A Trax ACCUMULATED BUSINESS CARD EARNINGS A Volt ACCUMULATED BUSINESS CARD EARNINGS A GMC Acadia ACCUMULATED BUSINESS CARD EARNINGS A Canyon ACCUMULATED BUSINESS CARD EARNINGS A Savana ACCUMULATED BUSINESS CARD EARNINGS A Sierra ACCUMULATED BUSINESS CARD EARNINGS A Terrain ACCUMULATED BUSINESS CARD EARNINGS A ukon ACCUMULATED BUSINESS CARD EARNINGS A ukon XL ACCUMULATED BUSINESS CARD EARNINGS A Page 3 of 8

4 Footnotes: A: BUPOWER BUSINESS CARD EARNINGS ARE OBTAINED AS A PERCENTAGE OF ALL ELIGIBLE CREDIT CARD PURCHASES AND ARE ACCRUED TO THE BUPOWER BUSINESS CARD ACCOUNT OWNER AT THE COMPAN ACCOUNT LEVEL. BUPOWER BUSINESS CARD CARDMEMBERS RECEIVE 3% EARNINGS ON ALL PURCHASES AT GAS STATIONS, RESTAURANTS, AND OFFICE SUPPL STORES, 5% ON GM PARTS AND SERVICES AT AN AUTHORIZED GM DEALER. ALL OTHER CREDIT CARD PURCHASES RECEIVE 1% EARNINGS. THERE IS NO CAP ON EARNINGS ACCUMULATION/PER ACCOUNT EAR AND THERE ARE NO REDEMPTION LIMITS. 5. METHOD OF APPLICATION INCENTIVE CODE ADDITIONAL REQUIREMENTS ORDER WORKBENCH DELIVER VEHICLE UDH NOTE (1) NOTE (1): ENTER (7) SEVEN POSITION ALPHA/NUMERIC AUTHORIZATION NUMBER IN THE GM CARD FIELD OF THE OWB INCENTIVE APPLICATION. THE AUTHORIZATION NUMBER RANGE FOR THE BUPOWER BUSINESS CARD IS BA BK99999 FINAL DATE FOR SUBMISSION OF APPLICATIONS AND RESOLUTION OF ALL APPLICABLE REJECTS IS THREE MONTHS FROM THE PROGRAM END DATE. 6. METHOD OF PAMENT EFT - OPEN ACCOUNT WITHIN 30 DAS INCENTIVE CODE: UDH MEMO DESCRIPTION: 17-05B-1 BUPOWER BUSINESS CARD 7. COMPATIBILIT RULES GM INCENTIVE PROGRAM GROUPS es/no Footnotes GM Card Programs N GM Discounted Sale Programs * GM Driver Education Programs GM Mobility Program GM Goodwill / Customer Appreciation Certificates GM Retiree Voucher Program GM Intransit Credit Program GM Price Protection Consumer Cash Rate Support Alternate Rate Support Dealer Cash Page 4 of 8

5 Bonus Cash Dealer Bonus Certificates Instant Value Certificates Lease Support Supported Lease N Salesperson/Manager Pullboards Targeted/Private Offers GMDRAC/CTA Short Term (w/<7500 miles) GMDRAC/CTA Long Term N National Fleet Purchase Program Fleet Ordering Assistance Program Bid Assistance for Political Subdivisions-PSA N GM Business Choice Programs Cadillac Professional Vehicles Program N Light Duty Demo Programs Railroad & Utility Industry Program N Miscellaneous Competitive Assistance/Daily Rental Programs N Exceptions Program Number 16-36CAP 17-36CAP Program Name 2016 Competitive Assistance Program (CAP) 2017 Competitive Assistance Program (CAP) Motorhome/RV/Vocational Upfitter Programs N ** Footnotes: *A VEHICLE PURCHASED/LEASED UNDER THIS PROGRAM MUST BE USED FOR THE PERSONAL, NON-COMMERCIAL USE OF THE ELIGIBLE PURCHASER. CONSULT THE NEW VEHICLE PURCHASE PROGRAM (NVPP) GUIDELINES FOR MORE INFORMATION. **MOTOR HOME/RECREATIONAL VEHICLE INCENTIVES ARE ELIGIBLE Page 5 of 8

6 8. DELIVER TPE AND INVENTOR STATUS RULES Delivery Type Description es/no Footnotes RETAIL SALE 010 INDIVIDUAL 011 DEALER OWNED COMPAN VEHICLE 016 GM SUPPLIER 017 SCRAPPED/STOLEN UNIT N 018 BUSINESS / ORGANIZATION 021 GM EMPLOEE ORDER/STOCK 022 GM EMPLOEE QRD 023 GM DEALERSHIP EMPLOEE 024 GM DRIVER EDUCATION LOANER N 025 GMDRAC/CTA N RETAIL LEASE 015 RETAIL LEASE - INDIVIDUAL 029 RETAIL LEASE - BUSINESS ORGANIZATION 032 RETAIL LEASE - GM EMPLOEE ORDER/STOCK 033 RETAIL LEASE - GM EMPLOEE QRD N 034 RETAIL LEASE - GM DEALERSHIP EMPLOEE 037 RETAIL LEASE - GM SUPPLIER FLEET SALE 014 FLEET LEASING COMPAN 020 RENTAL FLEET PURCHASE 035 BUSINESS/ORG FLEET PURCHASE 036 NON FEDERAL GOVT. FLEET PURCHASE N 038 BID CENTER SUPPORT FLEET PURCHASE N Inventory Status Description es/no Footnotes Export Units Resale Units Units Purchased at Auction Promotional Units N N N N Company Owned Vehicles Sold Through A GM Dealer * Special Event Units Purchased From GM Units Previously Used in Driver Education-Loaner Program Dealer Demo (With 7,500 Miles or Less) Units Upfitted by an Approved Conversion Company New GMDRAC/CTA Short Term (w/<7500 miles) Footnotes: * REQUIRES A SIGNED AUTHORIZED APPROVAL FORM PER VSSM AND VSSM OTHER PROGRAM GUIDELINES Page 6 of 8

7 A. DEALERS SHOULD PROCESS VEHICLE REDEMPTIONS ON-LINE THROUGH THE WEB USING GM GLOBALCONNECT. NOTE 1: IF THE DEALER IS EXPERIENCING DIFFICULT WHILE USING THE ONLINE REDEMPTION TOOL, AN ERROR CODE WILL APPEAR ON THE SCREEN AND THE DEALER MUST CALL FOR ASSISTANCE IN COMPLETING THE REDEMPTION. REDEMPTION SPECIALISTS ARE AVAILABLE MONDA THROUGH FRIDA 8:00 AM TO 9:00 PM EST AND SATURDA 9:00 AM TO 7:00 PM EST. THE DEALER MUST PREPARE A COP OF THE CUSTOMER IDENTIFICATION (E.G. DRIVER'S LICENSE) AND FILE THE COP IN THE DEAL JACKET FOR AUDIT PURPOSES. NOTE 2: DEALERS ARE RESPONSIBLE FOR DETERMINING VEHICLE ELIGIBILIT FOR BUPOWER BUSINESS CARD EARNINGS. THE BUPOWER BUSINESS CARD AUTHORIZATION NUMBER CONFIRMS ONL THE EARNINGS AMOUNT. B. BUPOWER BUSINESS CARD EARNINGS CAN BE REDEEMED TOWARD THE PURCHASE/LEASE OF AN ELIGIBLE NEW AND UNUSED GM VEHICLE THROUGH AN AUTHORIZED GM DEALER ONL. C. A BUPOWER BUSINESS CARD MEMBER MA APPL THE EARNINGS TO THE PURCHASE OR LEASE OF A NEW AND UNUSED ELIGIBLE GM VEHICLE B AN IMMEDIATE FAMIL MEMBER OF THE AUTHORIZING OFFICER (I.E., SPOUSE, SIBLINGS, CHILDREN AND PARENTS). THE AUTHORIZING OFFICER WILL NEED TO BE PRESENT AT TIME OF PURCHASE OR LEASE OF THE VEHICLE. THE FAMIL MEMBER MUST RESIDE AT THE AUTHORIZING OFFICER'S ADDRESS AND MUST NOT HAVE, AT THE TIME OF TRANSFER, A GM CARD PRODUCT THAT PROVIDES EARNINGS OR OTHER REWARDS TOWARD THE PURCHASE OR LEASE OF AN ELIGIBLE NEW AND UNUSED GM VEHICLE. THE AUTHORIZING OFFICER AND FAMIL MEMBER MA BE REQUIRED TO PROVIDE PROOF OF THEIR RELATIONSHIP. D. BUPOWER BUSINESS CARD EARNINGS MA NOT BE COMBINED WITH OR TRANSFERRED TO ONE GM CARDMEMBER ACCOUNT FROM ANOTHER. E. THE BUPOWER BUSINESS CARD EARNINGS MA BE USED AS: 1. DOWN PAMENT 2. CAPITALIZED COST REDUCTION OR 3. OTHER MONE DUE AT DELIVER THAT DOES NOT RESULT IN PAMENT(S) OF LESS THAN $0. NOTE: THE ABOVE OPTIONS MUST ALSO BE IN COMPLIANCE WITH APPLICABLE STATE LAWS. BUPOWER BUSINESS CARD WILL NOT ISSUE CHECKS* TO CUSTOMERS AS REIMBURSEMENT. *THERE MA BE SPECIAL CIRCUMSTANCES WHERE A CHECK IS REQUESTED B A BUPOWER BUSINESS CARD CUSTOMER AFTER THE VEHICLE HAS BEEN DELIVERED. IT IS UP TO THE DEALER TO ISSUE THE CHECK TO THE CUSTOMER AFTER CALLING THE DEALER HOTLINE AND SPEAKING WITH A BUPOWER CARDMEMBER SERVICES SPECIALIST TO GET PROPER AUTHORIZATION. THE BUPOWER BUSINESS CARD EARNINGS ARE DEPENDENT ON THE CARDMEMBER EARNINGS AVAILABLE AT THE TIME OF DELIVER. GM WILL REIMBURSE THE DEALER THROUGH THE NORMAL APPLICATION PROCESS. F. UPFITTED VEHICLES ARE ELIGIBLE PROVIDED THE VEHICLE WAS PURCHASED DIRECTL FROM A GM DIVISION OR FROM ANOTHER SAME LINE GM DEALER IN THE UNITED STATES, AND PROVIDED TITLE TO THE VEHICLE WAS RETAINED B A GM FRANCHISED DEALER THROUGH THE POINT OF SALE AND DELIVER TO THE ULTIMATE CUSTOMER (EXCLUDING CADILLAC COACH BUILDERS). G. THESE GUIDELINES ARE IN ADDITION TO ALL POLICIES AND PROCEDURES DEFINED IN THE BUPOWER CARD ADMINISTRATION MANUAL. H. DELIVER DATA MUST BE RECEIVED PRIOR TO PAMENT. I. DELIVERIES THROUGH FLEET SECONDAR DEALER CODES ARE NOT ALLOWED. K. CUSTOMER REBATE AMOUNT MUST BE SPELLED OUT ON BUER ORDER AND CUSTOMER INCENTIVE ACKNOWLEDGMENT AND/OR ASSIGNMENT FORM IS REQUIRED. 10. GENERAL POLIC GUIDELINES A. ALL GENERAL MOTORS GENERAL GUIDELINES AND DEFINITIONS OF TERMS RELATIVE TO INCENTIVE PROGRAMS THAT WERE SUPPLIED TO OUR DEALERSHIP APPL TO THIS PROGRAM. REFER TO THE GM DEALER SALES ALLOWANCE AND INCENTIVE MANUAL. B. GM RESERVES THE RIGHT TO CANCEL, AMEND, REVISE OR REVOKE AN PROGRAM AT AN TIME BASED ON ITS SOLE BUSINESS JUDGMENT. FINAL DECISIONS IN ALL MATTERS RELATIVE TO THE INTERPRETATION OF AN RULE OR PHASE OF THIS ACTIVIT REST SOLEL WITH GM. C. GM RESERVES THE RIGHT TO AUDIT DEALER RECORDS AND DISQUALIF AN SALES ALLOWANCE IN THE EVENT SUCH SALES DO NOT MEET THE PROGRAM GUIDELINES. ALL MONES IMPROPERL PAID WILL BE CHARGED BACK TO THE DEALER. D. DEALER MUST RETAIN RECORDS TO SUBSTANTIATE THEIR CLAIM TO AN INCENTIVE OR ALLOWANCE. ALL APPLICATIONS WHICH INDICATE ASSIGNMENT B THE CUSTOMER TO THE DEALER OF A CUSTOMER INCENTIVE MUST BE SUPPORTED B APPROPRIATE DOCUMENTATION RETAINED IN THE DEALER FILE. IF DEALER RECORDS DO NOT SUPPORT DEALER CLAIM, DEALER WILL BE CHARGED THE AMOUNT OF ALLOWANCE OR INCENTIVE PAID. E. AN DISPUTES BETWEEN THE CUSTOMER AND THE DEALER ARISING FROM MISUNDERSTANDING OR AMBIGUITIES REGARDING DISPOSITION OF THE CUSTOMER INCENTIVE PAMENT, WHICH CANNOT BE RESOLVED B REFERRING TO THE BUER'S ORDER AND APPROPRIATE CUSTOMER INCENTIVE ACKNOWLEDGMENT AND/OR ASSIGNMENT FORM (SAMPLE COP IS DISPLAED IN GM DEALER SALES ALLOWANCE AND INCENTIVE MANUAL), WILL BE SETTLED IN FAVOR OF THE CUSTOMER. IN SUCH INSTANCES, THE DEALER WILL INCUR A DEBIT IF THE PAMENT HAS ALREAD BEEN CREDITED. F. VEHICLES WITH A RECALL THAT HAS NOT BEEN REPAIRED ARE NOT ELIGIBLE TO BE DELIVERED TO A CUSTOMER AND THEREFORE NO INCENTIVES CAN BE CLAIMED ON THE VEHICLE. IF THE DEALER APPLIES FOR INCENTIVES ON A VEHICLE WITH A RECALL THAT HAS NOT BEEN REPAIRED, ALL PAMENTS WILL BE SUBJECT TO CHARGEBACK. G. THE CUSTOMER DATA COLLECTED AND RETAINED MA BE SUBJECT TO CERTAIN FEDERAL AND STATE PRIVAC REGULATIONS. TO THAT END, PLEASE BE SURE TO MAINTAIN COMMERCIALL REASONABLE PHSICAL, ELECTRONIC Page 7 of 8

8 AND PROCEDURAL CONTROLS TO PROTECT THE CUSTOMER DATA FROM THEFT, INAPPROPRIATE USE OR IMPROPER DISTRIBUTION. END OF PROGRAM 17-05B REVISION NUMBER 001 Page 8 of 8