Home Show Marlboro Royal Plaza Trade Center February 8-10, 2019

Transcription

1 Home Show Marlboro Royal Plaza Trade Center February 8-10, 2019 Dear Exhibitor, Welcome to the 2019 HomeShowMarlboroattheRoyal Plaza Trade Center. We hope that your participation will prove to be a productive and rewarding business experience. In an effort to help your company prepare in advance and avoid any last minute surprises, we have provided you with this exhibitor information manual. It is intended for those whose responsibility it is to arrange the shipping, set-up and/or display details of your company's exhibit. Please take the time to review this exhibitor manual thoroughly. Included in this packet is information on exhibitor setup/move-out, event hours, shipping instructions, order forms, key contact information, etc. Also included is a checklist of important deadlines in order to save you time and money. We suggest that you share this information with all parties involved in your display, from preshow planning and installation to dismantling. Please do not hesitate to contact us directly with any questions at (508) Sincerely, Rich Castiglione Show Director richcastig@comcast.net 1

2 2019 Home Show Marlboro Quick Facts Deadlines SHOW HOURS: Friday, February 8th Saturday, February 9th Sunday, February 10th 2:00 pm - 8:00 pm 10:00 am - 8:00 pm 10:00 am - 5:00 pm MOVE-IN: Thursday, February 7th 8:00 am - 8:00 pm Friday, February 8th 8:00 am - Noon **Must be set-up by Noon on Friday. MOVE-OUT: Sunday, February 10th 5:00 pm - 9:00 pm **All items must be removed from Monday, February 11th 8:00 am - Noon exhibit hall by NOON on Monday! SHOW MANAGEMENT: Castle Events Phone: (508) Juniper Hill Drive Raynham, MA Fax: (508) Exhibitor Service Contractors: Capital Convention Contractors Contacts: Rich Castiglione - President & CEO richcastig@comcast.net Jeanne Castiglione - Vice President jeannecastiglione@comcast.net John Pulsifer - Sales Director prinrec@comcast.net Brittany Mastroianni - Operations Manager BrittanyLMastro@gmail.com (Freight Shipments, Labor, Carpet, Furniture, etc.) **Carpeting is required for this event and Phone: (877) Fax: (508) help@capitalconventions.com must be provided at exhibitor's expense. Exhibiting companies may provide their own or order through Capital Conventions. Royal Plaza Trade Center Operations (Electrical, Wireless Internet, Telephone Lines, Water & Drainage Services) Phone: (508) Fax: (508) jbellemer@rplazahotels.com 181 Boston Post Road West Marlborough, MA **See p. 16 for Order Form Advanced Discount Orders to be submitted to Capital Conventions by Friday, January 25th Deadline! Advanced Discount Orders to be submitted to Royal Plaza Trade Center by Tuesday, January 8th Deadline! Exhibitor Registration: Each exhibiting company will receive (5) Exhibitor Badges to be reused throughout the duration of the event. Please advise workers to return badges to exhibitor registration when their shift is over so they can be redistributed to your next crew. Exhibitor Badges are transferable between employees. Once these badges are gone, anyone requesting a badge will be treated as an attendee and charged an admission fee (Adults - $6.00). Due to Castle Events by Friday, January 25th Deadline! Please return your completed Exhibitor Badge Order Form (p. 5) by Friday, January 25th to Jeanne Castiglione at jeannecastiglione@comcast.net or by fax to (508)

3 2019 Home Show Marlboro Quick Facts Deadlines Temporary Food Service Permit: If you are planning on handing out any food samples, please complete the City of Marlborough Temporary Food Service Application (p ) and mail with a $50.00 check made payable to "City of Marlborough", to Castle Events, 18 Juniper Hill Drive, Raynham, MA by Friday, January 18, 2019 to avoid any late fees. Due to Castle Events by Friday, January 8th Deadline! Vendor Tax ID Form: The Mass Department of Revenue requires a list of all exhibitor's Tax ID Information upon the conclusion of the event. Please return your completed Vendor Tax ID Form (p. 13) by Friday, January 25, 2019 to Jeanne Castiglione at jeannecastiglione@comcast.net or by fax to (508) Due to Castle Events by Friday, January 25th Deadline!

4 Exhibitor Registration: Badges, Guest Passes, & Pre-paid Tickets Exhibitor Registration/Badges Enclosed you will find an order form(p.5) for your company exhibitor badges. Each exhibiting company will receive (5)Exhibitor Badges to be reused throughout the duration of the event. Please advise eturn badges to exhibitor registration when their shift is over so they can be your next crew. Exhibitor Badges are transferable between employees. gone, anyone reqbadge will be treated as an attendee and charged an admission fee (Adults - $.00). Exhibitor Badges are only to be worn by employees of the company renting booth space and working in the booth during Official Exhibitor Badges are the only forms of identification that you entry onto the show floor. Individual company badges or identification is not acceptable. This policy is necessary to increase security and deter theft. Please complete the attached Exhibitor Badge Order Form (event s employee list) and return to Jeanne Castiglion - Jeannecastiglione@comcast.net or Fax at (508) no later than Friday, January 25, All exhibitors are required to submit badge forms/ staff list prior to the event. Changes can be made at the Exhibitor Registration Desk if needed. Badges can be picked up at Exhibitor Registration, outside of the on-site show office, beginning Friday, th to exhibiting c are paid in full. Guest of Exhibitor Tickets will be provided with (5) Guest of Exhibitor passes per Company Exhibit to use at your own ickets will be mailed to Company Contact noted on the Event Contract bymid- to AID-IN-FUhe time of the mailing. These tickets are to be distributed prior to arriving at the 2019 HomeShow or may be left at our will-call desk, under your Company Name or Guest Name, located in the main entrance lobby. These tickets should not be distributed in or around the building throughout the duration of the show. Guests of exhibitors must use Guest Passes (notexhibitor badges). Additional Guest Passes can be obtained for $.00 each, a savings of $.00 rticket price (see below for more info). Prepaid Tickets Castle Events is also providing the opportunity to exhibitors to purchase admission the Show at $.00. Please see Prepaid Ticket Order Form attached. These have great promotional value for your customers. Exhibitors can also purchase discount tickets throughout the show. Important Note: These tickets are to be distributed prior to arriving at the Home Show Marlboro. In no way should these tickets be distributed in or around the building throughout the duration of the show. We ask all exhibitors to utilize the Will Call, located in the main lobby, for any VIP ticket, or exhibitor badge distribution. Anyone seen distributing tickets in or around the building will be asked to leave immediately and the tickets will be confiscated.

5 2019 Home Show Marlboro - Exhibitor Badge Order Form February 8-10, 2019 Company Name: Contact Name: Booth #: Phone: Booth Size: Please Complete and Return By Friday, January 25, ) 2) 3) 4) 5) *(5) Exhibitor Badges Available per Company; Please return at end of shift!!* Please complete form and return to: JeanneCastiglione@comcast.net Fax: (508) Mail: Home Show Marlboro 18 Juniper Hill Drive Raynham, MA ) 9) 10) 11) 12) 6) 14) 7) 1) All booth personnel must wear an Exhibitor Badge during the duration of the show. Five (5) badges will be distributed per company. Badges WILL NOT be mailed prior to the show and can be picked up at Exhibitor Registration on-site starting Friday, February 8th. 2) Badges must be picked up individually at the Exhibitor Registration Desk located at the Main Entrance. Your staff members will be asked to show a company ID or business card. 3) Please advise workers to return badges to exhibitor registration when their shift is over so they can be redistributed to your next crew. Once these badges are gone, anyone requesting a badge will be treated as an attendee and charged an admission fee. Show Management reserves the right to limit the number of Exhibitor Badges to each exhibiting company. 13) 15) 1) Badges are only to be worn by employees of the company renting booth space and working in the booth. Badges are not to be given to non-working personnel. Guests and family members of exhibitors must use guest tickets for show entry. 2) Guest Passes: Five (5) free admission passes are available per Exhibit Company and can be picked-up at Exhibitor Registration in the Main Lobby beginning at event setup. **EXHIBITING COMPANY MUST HAVE RETURNED A COMPLETED AND SIGNED CONTRACT AND BE PAID-IN-FULL IN ORDER TO RECEIVE EXHIBITOR BADGES & GUEST PASSES.**

6 Pre-Paid Admission Ticket Order Form 2019 Home Show Marlboro 80, 2019 Prepaid Admission Tickets are available at a Pre-Show Discount. These can be used to invite valued customers and prospects to the show. It is a great way to ensure a successful show for your company. Prepaid Admission Tickets are $.00 each, the lowest possible admission price to the Show. Regular adult admission is $.00. These tickets are available for purchase by Exhibitors at any time. To order tickets please fill out the form below. Be sure to make check payable to: Castle Events. PAYMENT MUST ACCOMPANY ORDER FORM. # of Prepaid Admission $.00 each, Totaling $. Company: Contact: Will Call Name(s)(if applicable): BillingAddress: City: State: Zip Code: Phone: # of Prepaid Admission $.00 each Choose All That Apply: Check is Attached (payable to Castle Events) $ Visa MasterCard Discover AMEX Please charge this amount to credit card $ card holder name signature expiration date Please Mail Ticket Order Form & Payment To: Castle Events 18 Juniper Hill Drive Raynham, MA (508) or Fax with Credit Card (508) Tickets can be picked up in the show office on site.

7 General Exhibitor Information Move-In Information Thursday, 7 Friday, 8 th :00 AM :00 PM 8:00 AM 12:00PM aital oetio otractor eeral o (Exhibitor Service Manual available onlineatwww.homeshowmarlboro.com) CapitalConventionContractorsAdvancedOrderDeadline:Advancedordersmustbepaidinfulland receivedwithpaymentnolaterthanfriday,25,2019. PleaseseeCapitalConventionContractorsExhibitorServiceManualformoreinformation,order forms,guidelines,etc. For ac h arh Allfreightshipmentsmustbeshippedprepaidandreceived inwarehouse H ria February1 9 A35latechargewillapplyifordersfor AdvanceShippingarereceivedafterthisdate. ace Shii to arehoe re o hiitor ame ooth or Home Show Marlboro co aital oetio otractor orthoro oa Site Sothoroh rn: Thursday,February7 9YouMSTdesignateyourshipmentforarrivalduringexhibitorsetupdateonlyandlabelyourmaterialsc/oCAPITALCONVENTIONCONTRACTORS. irect Shii to Show Site re o hiitor ame ooth or Home Show Marlboro aital oetio otractor co RoyalPlaaTradeCenter 181BostonPostRoadest Marlborough 0152

8 Event Move-In FAQ s Carpeting(oradequatefloorcovering)isrr inallboothsand roie.infairnesstoallexhibitors,pleaseadheretothispolicy. You will be allowed to move-in your own exhibit material using hand or dollies. Besuretoorderelectricplumbingpriortoarrival (formincludedincapitalconventionmanual). Move-Out Information Sunday, 0 Monday, 1 :00 PM :00 PM 8:00 AM 12:00 PM PLEASE NOTE: MOVE-OUT DOES NOT BEGIN UNTIL 5:00 PM ON SUNDAY. It is unfair to attendees who have paid to visit to find that some of the exhibits have already packed up and is ready to leave. Exhibitors breaking down early will be penalized (i.e. loss of exhibit space location for the following year s show). -All exhibit material MUST be removed by Noon on Monday, February 11th. Booth Guidelines The HomeShow utilizes the CUBIC CONTENT RULE in regard to booth construction. Exhibitors are allowed to build their booth to the maximum height of 8. These are the guidelines that we believe are fairest to all exhibitors. Any exceptions need to be approved in advance by Show Management. NOTE: All exposed areas of the exhibit must have finished surfaces including back and sides. Graphics, logos or print facing into another booth will not be allowed. Any part of any booth needing a finished surface at 6:00 p.m. the day prior to show opening will be draped at the expense of the exhibitor. Show Management will determine whether such drape is needed.

9 Security Advisory/ Insurance Coverage Security Service While guard service will be provided by Castle Events around the clock, it is the responsibility of each exhibitor to take whatever precautions he/she deems necessary to prevent loss or damage. If you have items to lock up during non-show hours, please use our storage room that is available free of charge. For more information, contact the show office during show hours. Castle Events assumes no liability or responsibility for any loss or theft. Therefore, it is incumbent upon exhibitors to provide their own insurance coverage. Arrival of Exhibit Material/ Setup It is recommended that adequate personnel be present at the booth to receive shipments and take inventory. Remember that merchandise shipped in advance to the official drayage contractor will be delivered on the first day of installation. While setting up booths which contain small, easily stolen articles, use of individual booth safeguards should be made, i.e., chaining of items, show cases, covering with tarps and locking containers. Private guards are also available on a rental basis from the service contractor. DO NOT PUT ANY ARTICLES OF VALUE IN A CRATE OR CARTON DESIGNATED FOR "EMPTY STORAGE." Duration of Event Booth personnel should be in attendance at least 1 hour prior to Show opening & should remain during all Show hours. BOOTHS MUST BE STAFFED DURING ALL SHOW HOURS. Special safeguards should be exercised with regard to personal items such as handbags, wallets, coats and attaché cases. At the close of the Show each evening, booth personnel should remain until the public has been cleared from the floor and the booth has been secured for the evening. Dismantling Period If you are hand carrying your merchandise out of the building, you must have proper exhibitor identification. Dismantling and/or merchandise removal cannot begin prior to the official closing of the show. Note: Exhibitors dismantling early will be prohibited from exhibiting in future Castle Events shows. It must be stressed that exhibitor personnel must remain with merchandise until it is removed from the exhibit floor. Each outbound carton or crate must be properly labeled or tagged for shipment. Castle Events assumes no liability or responsibility for any loss or theft; therefore, it is incumbent upon exhibitors to provide their own insurance coverage. Insurance You are advised to update your regular company insurance to fit your needs at the Show (extra territorial coverage, theft, public liability, and property damage). Castle Events as well as organizations and individuals employed by or associated with the Show are not responsible for injury or damage that may occur to an exhibitor, his/her employees or agents, nor the safety of any exhibit or property against robbery, fire, accident or other destructive causes.

10 Vendor/Contractor Pertmits & Licenses Temporary Food Service Permit If you are planning on handing out any food sample, the below food permit must be filled out and sent back to Castle Events by Friday, anuary 8, 2019 with a check for $0.00 made payable to the y of arru. Please mail form with payment 8to: Castle Events 18 Juniper Hill Drive Raynham, MA Contractor Licenses The State of Massachusetts requires all residential home improvement contractors to register with the Board of Building Regulation and Standards before soliciting or conducting business in the state. All advertising must contain your registration number. In addition, the company may operate only under the name provided at the time of registration. Unregistered contractors face criminal penalties of up to $5,000 or two years in jail or bother, plus civil penalties. Castle Events and the Home Show Marlboro requires that a sign be posted at each booth indicating their current HIC registration number. The application to register/renew can be found on line at We suggest that the application along with two money orders or certified checks (one for the $ registration fee if applicable, and one for the appropriate one-time payment to the Guaranty Fund) be delivered in person to Public Safety, so a new registration can be issued without delay. If you have questions about the registration process, please call the Board of Building Regulation and Standards at (617) or visit them on line at

11 CITY OF MARLBOROUGH BOARD OF HEALTH 140 Main Street, Lower Level Marlborough, Massachusetts Facsimile (508) TDD (508) Robin Williams, Chairman James Griffin, Member Joseph Tennyson, MD, Member Tel (508) APPLICATION SHOULD BE COMLPETED ON-LINE, PRINTED, SIGNED AND SUBMITTED TO THE HEALTH DEPARTMENT WITH APPLICABLE FEES Fee: $50.00 Date: TEMPORARY FOOD ESTABLISHMENT PERMIT APPLICATION Name of Establishment: Address: Contact Name: Mailing Address: Phone: Type of Event: Home Show - Trade Show Date of Event: Friday, February 8 - Sunday, February 10, 2019 Location of Event: Royal Plaza Trade Center, 181 Boston Post Rd W, Marlborough, MA MENU (Please attach a copy of the menu or list all menu items) Will preparation of food be performed at Food Service Booth Yes No {If food is prepared off site, provide copy of the permit of the approved food source(s); If yes, please address the following questions: List all potentially hazardous food items (beef, pork, chicken and fish) and describe hot holding/cold holding and transportation. THE CITY OF MARLBOROUGH DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES.

12 CITY OF MARLBOROUGH BOARD OF HEALTH 140 Main Street, Lower Level Marlborough, Massachusetts Facsimile (508) TDD (508) Robin Williams, Chairman James Griffin, Member Joseph Tennyson, MD, Member Tel (508) Provide Potable Water/Ice Source (Cooling Ice is not potable ice) Provide Hand Wash/Sanitizer. Have a Rubbish Disposal /Site Clean-up Procedure in place. Provide Refuse Containers (bag lined) (Min. 2 containers): Will there be Restroom Availability? Yes: No: Provide Hair Restraints & Gloves available. Provide Sanitizer in a labeled bottle or bucket for cleaning purposes. Store Potentially Hazard Food separate from Ready to Eat Foods. INCLUDE COPIES OF YOUR SERVSAFE AND ALLERGY AWARENESS CERTIFICATIONS I understand that I must comply with all local, state and federal regulations governing food establishments and that the issuance of this permit does not release me from the obligation to obtain any other permits or licenses required by any other regulatory agency. I have a copy of the food code 105 CMR available to me and I am familiar with the USPHS Food Code (BOH FINAL INSPECTION MUST BE CONDUCTED PRIOR TO COMMENCEMENT OF OPERATIONS) Applicant Signature Date: Marlborough Health Department Director of Public Health Approval Date: THE CITY OF MARLBOROUGH DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES. 2

13 Vendor/Exhibitor Tax ID Form The Massachusetts Department of Revenue encourages your enterprising activities and likewise encourages your responsible tax payments on behalf of such business sales. Therefore, please complete and mail the following by Friday, n 5, 2019, to the address below: Home Show Marlboro Castle Events 18 Juniper Hill Drive Raynham, MA Phone (508) Fax (508) Vendor Name Federal Tax ID # Address HIC # City State Zip Code Contact Name Phone # VENDORS WITH NO MASSACHUSETTS TAX ID NUMBER Whether you are an Out-of-State or an In-State vendor, you are REQUIRED to be properly registered with the Massachusetts Department of Revenue in accordance with Massachusetts General Law, Chapter 62C, Section 6. You have to be registered for sales tax and collect 5% from customers on retail sales and remit to the State of Massachusetts. Therefore, exhibitor is responsible for obtaining the necessary forms from the State Tax Office, and to file such forms in compliance with Massachusetts General Law, Chapter 62C, Section 6. Your tax registration certificate (card) or copy thereof, showing your tax certificate number must be displayed on site [MGL 62C, S7A (d)]. Writing or calling can obtain further information or any questions regarding the Massachusetts State Tax Laws: State Tax Office Worcester Business Center Attn: Tom Yacuzzi 67 Millbrook Street, Suite 310 Worcester, MA Attn: Filed Audit (508) Revenue Enforcement Department 1

14 Home Show Marlboro Royal Plaza Trade Center Marlborough, MA February 8-10, 2019 Dear Exhibitor, GENERAL INFORMATION Capital Convention Contractors is pleased to have been selected as the Official Service Contractor for the Home Show Marlboro being held at Royal Plaza Trade Center in the Marlborough, MA. In our commitment to an enjoyable and smooth running event, this Capital Exhibitor Service Manual has been prepared for your use in planning your event. Please review the following information carefully and place orders early to save time and money! Each 10 x 10 booth package includes: 8 High back drape 3 High side drape Exhibitor ID sign Drape Color(s): Blue/White/Green Exhibitor Move-in and Move-out Schedule Carpet: Aisle Only Blue Jay Exhibitor Set-up: Thursday, February 7 8:00 a.m. 8:00 p.m. Friday, February 8 8:00 a.m. 12:00 p.m. Exhibit Hours: Friday, February 8 2:00 p.m. 8:00 p.m. Saturday, February 9 10:00 a.m. 8:00 p.m. Sunday, February 10 10:00 a.m. 5:00 p.m. Exhibitor Dismantle: Sunday, February 10 5:00 p.m. 9:00 p.m. Monday, February 11 8:00 a.m. 12:00 p.m. Advance Order Deadline To take advantage of discounts, advance orders must be paid in full and received with payment no later than January 25, We must have a major credit card on file to process your orders! Complete the Credit Card Authorization Form in its entirety with correct information. Capital Exhibitor Order Forms must be returned to our office and can be faxed directly to Order forms for other contractors should be returned to the specific contractor providing these services. Important Shipping Procedures Capital recommends shipping exhibit materials up to 30 days prior to event move-in to our Advance Freight Receiving Warehouse. Making advance shipping arrangements will ensure a prompt and secure delivery to your exhibit site! The event s location will not have the facilities to receive and store such materials in advance and may refuse your shipment and additional charges may occur. For Advance Shipping to Warehouse: All freight shipments must be shipped prepaid and received in our warehouse no later than February 1, A 35% late charge will apply if orders for advance shipping are received after this date. For Direct Shipping to Show Site: DO NOT ship exhibit materials direct to show site to arrive prior to February 7, You MUST designate your shipment for arrival during exhibitor set-up date only and label your materials c/o CAPITAL CONVENTION CONTRACTORS. We look forward to working with you! CAPITAL CONVENTION CONTRACTORS If you have any questions, please feel free to contact Exhibitor Services at the number below. , MAIL OR FAX FORM TO: Capital Convention Contractors 153 Northboro Rd Suite 6 Southborough, MA Phone Fax help@capitalconventions.com 14

15 Home Show Marlboro Royal Plaza Trade Center Marlborough, MA February 8-10, 2019 CREDIT CARD AUTHORIZATION FORM WE ACCEPT: American Express VISA MasterCard Exhibitor Booth # CREDIT CARD BILLING INFORMATION Credit Card Billing Address City State Zip Code Contact Person Phone ( ) Fax ( ) Credit Card Number Expiration CVV* / *(3 digit MC/Visa 4 digit Amex) Card Holder Name (please print) Signature Cardholder hereby authorizes Capital to charge credit card described herein for all charges incurred by Exhibitor and has read, understands and agrees to all forms in the exhibitor manual and agrees to pay all charges as described in the Cardholder Agreement. All estimated charges must be paid in ADVANCE, and a valid credit card must be on file with Capital authorizing payment for modified and/or additional charges. All charges must be paid by the end of the show. IMPORTANT: PLEASE PROVIDE YOUR BOOTH REPRESENTATIVE WITH A COPY OF THIS CREDIT CARD AUTHORIZATION FORM TO AVOID ANY MISUNDERSTANDING. CREDIT CARD PAYMENT POLICY NO SERVICES WILL BE RENDERED UNTIL THIS DOCUMENT IS COMPLETED, SIGNED AND RETURNED TO CAPITAL ADVANCE FLOOR ORDERS: All orders require advance payment for initial estimate of charges for services AND a VALID CREDIT CARD with proper authorization be provided to Capital. You may prepay with a company check, but a credit card is required by Capital to ensure any unexpected charges, such as additional freight, clean-up cost, etc. that are paid at the time the show closes. THIRD PARTY ORDERS: If you choose to contract work to a Display or Exhibit House/company and/or require services from Capital, the payment information presented above shall apply. Capital must be notified, in writing, from exhibiting company or any other Display or Exhibit Company involved in the set-up or dismantle of exhibits. DRAYAGE TO WAREHOUSE OR SHOW SITE AND/OR LABOR: Capital s Payment Policy must be adhered to by exhibitor prior to any freight being shipped to Capital. All charges for freight, assembling, disassembling, shipping, handling and any other must be prepaid. If adjustments or additional charges are required at Show Close, they will be charged to the enclosed Credit Card provided, unless Exhibitor disputes charges in writing. Capital is not responsible for any damage or loss of your freight; please secure round trip insurance from your company insurance carrier. ALL CHARGES: All charges/costs requested by Exhibitor MUST be PAID IN FULL before services are rendered, and any adjustment and/or additional charges must be paid by Show Close. Such costs will be charged to Exhibitor s credit card provided unless prior arrangements have been made. All Checks must be drawn on a US bank, and there will be a minimum charge for each NSF check written to Capital. Declined credit cards are subject to a $35.00 service fee. ADJUSTMENTS: Exhibitors are responsible for ensuring services rendered as ordered prior to Show Opening. All requests for adjustments must be made on site prior to the Show Closing. Capital will not be responsible for adjustments after the Show Closes unless prior arrangements have been made in writing to Capital. SALES TAX: Applicable city, county and state taxes will apply. If any Exhibitor is exempt from paying sales tax, it is the Exhibitor s responsibility to provide Capital with its tax exempt certificate prior to the Show Opening. COLLECTION POLICY: In the event this contract is turned over to an attorney for collection or dispute, Capital will be entitled to reasonable attorney fees. If you have any questions, please feel free to contact Exhibitor Services at the number below. , MAIL OR FAX FORM TO: Capital Convention Contractors 153 Northboro Rd Suite 6 Southborough, MA Phone Fax help@capitalconventions.com 15

16 TRADE CENTER Exhibitor Services 2019 Royal Plaza Trade Center (Royal Plaza Use Only) 181 Boston Post Road West Date: $ Marlborough, MA Ck #/CC By Phone: (508) Fax: (508) jbellemer@rplazahotels.com EXHIBITOR INFO: (Please Print or Type) EVENT: Booth# Company: Date of Event: Address: City, State, Zip: Representative at Show: Telephone: Fax: General Information: 1. All orders with payment must be received no later than 30 days prior to show opening to insure the advance price. Orders received after this time will be subject to floor prices (*). 2. All Charges must be paid in full by either check or cash prior to show opening. All checks must be in U.S. funds drawn on a U.S. bank. Major credit cards for payment will be accepted as long as the credit card authorization is completely filled out. On site orders will be subject to the floor price listed below. Orders received without payment will not be processed. Make checks payable to Royal Plaza Trade Center and remit to the above address. This order form expires on 12/31/19. All prices are subject to change without notice. 3. All questions on billing need to be settled prior to show opening. Credits will not be given for services that are set up and not used. Please direct all questions to the Trade Center Operations Office at (508) Credit Card Authorization: Charge to MC/VISA AMEX DISCOVER CC# Exp. Date. Sec Code (on Back) Name on Card: (as it appears) (Please Print) (Signature) Total Amount Due: $ Electrical Services: Quanity Advance Price Floor Price (*) 120 volt to 1000 watts $ $ volt to 2000 watts $ $ volt, 1ph, Nema L6-20 $ Call for Quotes 1 Month in Advance 208 volt, 3ph, Nema L15-20 $ Call for Quotes 1 Months in Advance Special Electrical Call 1 Month In advance (over 20amps or a direct connection) Quoted by Royal Plaza Electrical service is 60 cycle. 208 volt is a twist lock receptacle. Any exhibitor requiring special electrical, 24-hour service or load in excess of the above should notify the Royal Plaza Operations Office to make special arrangements for an electrician. Royal Plaza personnel will install all services unless otherwise noted. A single outlet will be placed in center rear of booth unless a diagram showing desired location is enclosed. All electrical wiring and equipment must comply with all state and local safety codes. Refunds will not be given for services set up and not used. You must provide your own power strips or extra extension cords. Wireless Internet Services: Access to Wireless Internet will be available for purchase during the show. The fees will be $19.95 per device per day. Or a discounted rate of $59.95 per device weekly. To purchase wireless internet during the show, please go on your browser. Telephone Lines (limited lines are available): $ per line. Refunds will not be given for services set up and not used. Water & Drainage Services: Advanced Price Floor Price (*) 1 hose from manifold to booth $ $ Fill Only: Price: $ Quoted by Royal Plaza Water service is available at the above charges with a hose for gravity drainage where available. When a pump is required for drainage the exhibitor s must supply the pump. Exhibitors need to provide all needed adapters and fittings, which are 5/8. Special Pricing is available for fill only applications, contact the Royal Plaza Operations Office for pricing. Water and Drainage is restricted to limited areas in the Trade Center, we require Immediate Notification if you require this service 16