QUICK REFERENCE GUIDE Electronic Benefits Transfer

Transcription

1 Electronic Benefits Transfer page 1 Ingenico Telium2 QUICK REFERENCE GUIDE Electronic Benefits Transfer 2016 Elavon Inc. Elavon is a registered trademark in the United States and other countries. Apple Pay is a trademark of Apple Inc. This document is prepared by Elavon as a service for its customers. The information presented is general in nature and may not apply to your specific situation. EBT-QRG-1359-PR-Feb16

2 Electronic Benefits Transfer page 2 TIPS FOR PROCESSING ADMIN key ENTER or YES BACKSPACE CANCEL or NO Press ENTER to access the Main Menu from the idle screen To scroll through the menu, use the up and down arrows on the key pad Select the number that corresponds to the menu option of choice or when the selection is highlighted Press and hold BACKSPACE to advance paper to desired length

3 Electronic Benefits Transfer page 3 TIPS FOR PROCESSING The following prompts may appear depending on terminal setup, card type and/or entry method. Clerk Prompts: Enter Clerk ID and If prompted, select YES to Add Clerk ID If prompted, enter Clerk Name and Cash Back Prompts: Select YES for cash back or NO to bypass Enter cash back amount and press ENTER Select ACCEPT to confirm amount or CANCEL to cancel the transaction Invoice/Ticket Prompt: Enter Invoice or Ticket # and Tax Prompts: Enter the State Tax amount and Enter the Municipal Tax amount and CREATING ALPHA LETTERS Press the number that corresponds with the letter that needs to be entered Press the F key until the desired letter appears CHANGING MENU LANGUAGE Press the F4 key to toggle menu language between Spanish and English

4 Electronic Benefits Transfer page 4 EBT FOOD STAMP SALE Select SALE Select FOOD STAMP Enter the amount and If prompted, select YES to Confirm Amount or NO to account # and Enter PIN and EBT CASH BENEFIT Select SALE Select CASH BENEFIT Enter the amount and If prompted, select YES to Confirm Amount or NO to account # and Enter PIN and

5 Electronic Benefits Transfer page 5 EBT FOOD STAMP RETURN Select RETURN If prompted, enter password and Select FOOD STAMP Enter the amount and If prompted, select YES to Confirm Amount or NO to account # and Enter PIN and EBT VOUCHER PURCHASE Select FORCE VOUCHER VOUCHER PURCHASE Enter the amount and Manually enter the card # and Enter the voucher # and Enter the approval code and

6 Electronic Benefits Transfer page 6 EBT VOUCHER RETURN Select FORCE VOUCHER VOUCHER RETURN Enter the amount and Manually enter the card # and Enter the voucher # and Enter the approval code and press ENTER EBT BALANCE INQUIRY Select SALE Select BALANCE INQUIRY Select FOOD STAMP or CASH BENEFIT account # and Enter PIN and Customer copy of the receipt prints)

7 Electronic Benefits Transfer page 7 EBT CASH BENEFIT CASH BACK ONLY Select SALE Select CASH BACK ONLY account # and Enter the cash back amount and Enter PIN and Merchant copy of the receipt prints) TAX FREE ENABLEMENT Press ADMIN key Enter password and Select SETUP MENU Select TAX RATE Select TAX FREE Select YES to Confirm Tax Free or NO to return to the Tax Rate Menu Press CANCEL until on main display

8 TAX CALCULATION SETUP Press ADMIN key Enter password and Select SETUP MENU Select TAX RATE Select STATE TAX Enter State Tax % and Select YES to Confirm State Tax Rate or NO to change Select MUNICIPAL TAX Enter Municipal Tax % and press ENTER Select YES to Confirm Municipal Tax Rate or NO to change Press CANCEL until on main display Electronic Benefits Transfer page 8