Plan Sponsor Connect. A tool that provides 24/7 access for plan administrators and small

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1 Plan Sponsor Connect A tool that provides 24/7 access for plan administrators and small business owners to manage group plans online. In just a few simple Ov steps, you ll be able to view or update participants allocations in real time, release rosters via ACH transmission, manage company information and access plan level reports online. For technical support, call the plan s toll-free number, Option 7, Monday-Friday, 8:00a.m.-4:30p.m. Central Standard Time. CONTENTS Overview of Pages.. 1 Building a Roster. 6 Payment Types.9

2 Plan Sponsor Connect User guide Overview of pages LO G I N The Login page is your entry point to the site. Important information for your first login to Plan Sponsor Connect: Your User ID and initial Password will be mailed to you by WI Services. Upon initial login to the site you will be prompted to update your password. PLAN SELECTION (IF APPLICABLE) You will be routed to the Plan Selection Page following login if you administer multiple plans on Plan Sponsor Connect. You will be routed directly to the Plan Details page following login if you only administer one plan on Plan Sponsor Connect. PLAN SPONSOR USER GUIDE Option 7 1

3 PLAN DETAILS The Plan Details page is the main landing page of the site which provides you with a variety of options. The Roster Selection button is at the bottom of this page. Select this button to begin building your roster. The specific sections of this page include: Plan Information: This section displays your Plan ID, Plan Number, and total number of plan participants. Select Update Plan to update addresses associated with the plan. Company Information: This section displays the Name and Address of the company. Select Update Company to update the company address, company phone number and contact name. Bank Information (if applicable): You will see a section confirming your bank account information if you have completed the Plan Sponsor Connect Banking Information Form to place your bank information on file. NOTE: This section is not visible if you have not submitted your banking instructions to WI Services. Plan Participants: This section displays the participants included in your plan. PLAN SPONSOR USER GUIDE Option 7 2

4 ROSTER SELECTION The Roster Selection page allows you to choose to build new rosters as well as to view the status of rosters you have either worked on or submitted previously. Select New Roster at the top of the page to build a new roster from scratch. Select Access Roster next to the roster from which you want to model to build a new roster with allocation amounts modeled from a previous roster. This can be found at the bottom of the page in the Roster Search section. The Roster Search section will display previous rosters that have either been submitted for processing or remain as a work-in-progress. You can search for a specific roster by status, payment type, confirmation number, payment amount or date range. Here is a list of Roster Status definitions: Work-in-Progress: Roster in progress that has not yet been submitted for processing. Held: Roster which has been submitted for processing but has not yet been released. Released: Roster which has been processed and is pending overnight to post to the account the following business day. Processed: Roster which has been successfully processed. Rejected: Roster which has not been processed and has been rejected due to an unresolved issue. Expired: Roster which has been in a Held status for more than 7 calendar days. This indicates the funding was not received within 7 calendar days and requires the roster to be resubmitted. PLAN SPONSOR USER GUIDE Option 7 3

5 ROSTER DETAILS You will build the roster on the Roster Details page. Changes made to this page are temporary, to be applied to the current roster only. You have the ability to do several actions on this page: Add or remove plan participants from the roster on which you are working. Model a new roster from a previously created roster. View total amounts by purchase type for each participant within the plan. To view/update amounts and allocations for a participant within the plan, select their name in the list. This will direct you to the Plan Participant Allocation Page. Select the payment type. Save the roster to continue working on it within 7 calendar days. Delete the roster. Submit the roster for processing. PLAN SPONSOR USER GUIDE Option 7 4

6 PLAN PARTICIPANT ALLOCATION PAGE The Plan Participant Allocation page allows you to view and update allocations for participants within the plan. Any changes made to this page are permanent and will be applied to future rosters until changed. Click on the participant s name on the Roster Details page to access this page. You may view and update the breakdown of allocations at the fund/account level. Allocations can be provided in either dollar amount or percentage. PLAN SPONSOR USER GUIDE Option 7 5

7 Building a roster This section walks you through the step-by-step process of building a roster. STEP 1 Login to Plan Sponsor Connect using your User ID and Password. STEP 2 Select the Roster Selection button at the bottom of the Plan Details Page. PLAN SPONSOR USER GUIDE Option 7 6

8 STEP 3 Select the New Roster button at the top of the page to build a new roster. Select the Access Roster button at the bottom right of the page to continue work on an existing roster. PLAN SPONSOR USER GUIDE Option 7 7

9 STEP 4 The Roster Details page provides an overview of the plan. Select a participant name to update/confirm allocations for that participant. STEP 5 After selecting the participant s name, you will be directed to the Plan Participant Allocation page which provides the fund/account and allocation amount information. PLAN SPONSOR USER GUIDE Option 7 8

10 S T E P 6 Once you have updated the allocation information for each participant in the plan, select the payment type and then select the Submit Roster button at the bottom of the page. Additional information regarding payment type is listed at the bottom of this page Payment by ACH Banking information must be provided in advance using the Plan Sponsor Connect Banking Information Form. Banking information will be available for use within the PSC online tool approximately 10 business days after Client Services receives the form. Once the bank information has been added the ACH contribution can be made completely online. If the ACH is submitted after 3p.m. CST the payment will receive the following day s trade date. Payment by check Mail the check and Payment Submission Form to: Payment by wire WI Services Company PO Box Shawnee Mission, KS Fax the Payment Submission Form to the home office at Wires must be initiated through your bank. Wire information: United Missouri Bank ABA: W&R Underwriter Account: UMB of KC Special Account FBO (Company Name and Plan ID) Bank Address: 1010 Grand Ave, Kansas City, MO PLAN SPONSOR USER GUIDE Option 7 9

11 STEP 7 On the Submit Roster Verification page, select Confirm to verify that the roster was submitted successfully. To view the status of your roster you may return to the Roster Selection page. PLAN SPONSOR USER GUIDE Option 7 10