Make a One Time Payment

Transcription

1 Make a One Time Payment Masterpiece Platinum Portfolio Masterpiece Don t want to log in to pay your premium? Making a one-time payment is easy. Just follow the steps below to quickly pay your invoice. Step 1 From the Login page, under One Time Payment, click Pay Now. Step 2 You should see a pop up to choose your policy type. In the Masterpiece section, click the Select to Pay button. Step 3 You will be redirected to the secure Chubb Payment Center to make a one-time payment. To begin, fill in your Policy Number (contains 7, 8, or 10 digits) or Bill Account Number (contains 15 digits and ends with a P or D ), followed by your zip code, then click Continue.

2 Step 4 You can choose which amount you would like to pay: the amount due, the total account balance, or another amount. Note: If you choose to pay an amount less than what is in the AMOUT DUE, a warning will appear beneath the payment box. Step 5 Once you have determined how much you would like to pay, select a Payment Method. Step 6 If you are paying by checking account, you will need to provide the name on the account, select personal or business account, then enter the routing and bank account numbers before clicking Continue.

3 Step 7 If you are paying by credit card, you will need to provide the card number, your zip code, the expiration date, and the security code before clicking Continue. Step 8 Verify that the payment information is correct, and click Authorize. Click Back before authorizing, if you would like to change the payment amount, or use another payment method. Note: Once you ve clicked the Authorize button, the payment transaction cannot be cancelled.

4 Step 9 Once your payment has been processed, you will be provided a confirmation number. We recommend that you either print or write down the confirmation number for your records. Step 10 That s it thank you for making a one-time payment using our secure CHUBB Payment Center! Need Assistance? Contact CHUBB Customer Care Team toll-free , from 8 AM to 8 PM ET, Monday through Friday or via at customercare@chubb.com.

5 Platinum Portfolio Don t want to log in to pay? Making a one-time payment is easy. Just follow the steps below. Step 1 From the Login page, under One Time Payment, click Pay Now. Step 1 You should see a pop up to choose your policy type. In the Platinum Portfolio section, click the Select to Pay button. Step 2 You will be redirected to a secure payment site to make your one-time payment. To begin, enter your nine digit bill account number and zip code, and then click Continue.

6 Step 3 In the Account Detail box, you will be able to view the current invoice due date, minimum amount due, and the total amount due. In the Payment Amount section, you can choose to pay the minimum amount due, which is prefilled for your convenience. Step 4 If you do not want to pay the Minimum Amount Due, simply delete the amount in the payment box and enter the amount you would like to pay.

7 Step 5 In the drop down for Payment Method, choose how you d like to pay -- either by a bank account or a credit card -- then click Continue. Step 6 For Contact Information, you will need to provide a daytime phone number and current address so we can send you a confirmation of payment. Step 7 If you are paying via bank account, select the type of account -- checking and savings -- then provide the account holder name, routing and account numbers.

8 Step 8 Click the agreement checkbox to authorize us to take the payment, and then Continue. Step 9 If you are paying by credit card, provide the card type, number, security code, expiration date, and the name on the card. Then, click Continue.

9 Step 10 Confirm that your information is correct. At this time, you can change your personal information, the amount of the payment, and/or the payment method. If everything looks correct, check the Terms and Conditions box at the bottom of the screen and click Make Payment. Step 11 Once your payment has been processed, a reference number will be sent to the address you provided. Keep this for your records; the reference number can be given to a phone rep if you re checking on the status of a payment. Step 12 That s it thank you for making a one-time payment using our secure payment website! Need Assistance? Contact CHUBB Customer Care Team toll-free , from 8 AM to 8 PM ET, Monday through Friday or via at customercare@chubb.com. Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at Insurance provided by U.S. based Chubb underwriting companies.