Integrated Payments: Online Payment Control & Online Payment History Quick Reference Guide

Transcription

1 Integrated Payments: Online Payment Control & Online Payment History Quick Reference Guide Table of Contents File Summary (Online Payment Control Only)... 2 Payment Statuses... 4 Payments Search... 5 Pending Integrated Payments... 7 Submitting Integrated Payments... 8 Obtaining Rates for Wires (Online Payment Control Only) For Further Assistance Version 1.7

2 File Summary (Online Payment Control Only) Note: Online Payment Control is for customers who want to create Integrated Payments files outside of ScotiaConnect and upload them into ScotiaConnect for approval and submission. Online Payment History is when a file is created outside of ScotiaConnect and uploaded into ScotiaConnect to keep a history of the details. To view the status of files uploaded for Online Payment Control select File Summary from the Integrated Payments menu. Please note that payments that are entered manually in ScotiaConnect via From Templates or One Time cannot be located using the File Summary menu. This is only for payments that are uploaded via your integrated payments files. From the menu enter the criteria to search for your uploaded payment files. You can specify a service group, file id and/or date range. Once you have entered the information click on the search button. You will be shown a list of all files that meet your search criteria. To view the details of any file, simply click on the File Id number. All payments within the selected file will be grouped together into Batch Ids. At the bottom right of this screen you will find a drop down menu containing all the payment actions. Payment Actions Approve Approve all pending payments within the file/batch. Note that a payment may require more than one approval. Delete Delete all pending payments within the file/batch. You cannot edit or submit a payment after it has been deleted

3 Disable Disable all pending payments within the file/batch. This prevents the payment from being processed and modified. It is a method of putting a payment on temporary hold. Enable Enables all pending payments within the file/batch that have been disabled. Once enabled, the payments can be modified, approved, deleted and submitted for processing. Submit Submits all pending payments that are in Ready status. Only payments that are ready will be submitted. Copy* Make a copy of the payment. The copy is treated as a new payment. Modify* Modify the payment. Note that this is not available for all payment statuses. * copy and modify are only available at the payment details screen. This is done when viewing individual payments, not files (see below). To view individual payments from the file, click on the number under the pending, complete or total column. By selecting the 3 under the Complete column, it will show the 3 completed payments for that Batch Id. You can view the payment details for any payment on this screen by clicking the Payment/Cross Reference Number. Depending on the status of the payment, you may or may not be able to modify it and/or submit it

4 Payment Statuses Entered The payment is awaiting one or more approvals. The payment can also be modified, Approval 1 The payment has been approved by a level 1 approver. At least one more approver is required. The payment can be modified however if it is, the payment will return to Entered status. Approval 2 - The payment has been approved by a level 1 and level 2 approver. At least one more approver is required. The payment can be modified however if it is, the payment will return to Entered status. Ready The payment is ready to be submitted for processing. The payment can be modified but if approvals are required, the payment will return to Entered status. Sent The payment has been submitted for processing but not yet validated. Once validated the payment will either be in Accepted or Rejected status. Validation takes minutes. Accepted The payment passed the account validation process and has been accepted for processing. Rejected The payment has failed the account validation process and will not be processed. The reject reason will be found in the payment details under the history information. Failed The payment failed import into ScotiaConnect. This is caused by an error in the payment. The payment can be modified in ScotiaConnect to correct the error. Deleted The payment has been deleted in ScotiaConnect. The payment cannot be modified nor restored. Disabled The payment has been disabled. The payment cannot be modified nor submitted until it is enabled. You can delete a disabled payment. Returned The payment has been returned by the processing financial institution. You must review your returned item report to determine the reason. The following statuses apply only to EFT payments: Recall Accepted The payment recall has been processed. Reversal Accepted The payment reversal has been processed. Recall Rejected The payment recall failed processing Reversal Rejected The payment reversal failed processing. Reversal Returned The payment reversal was processed but could not be posted to the recipient s account. Reversal In Progress The payment reversal has been submitted, but has not yet been processed. Recall In Progress The payment recall has been submitted, but has not yet been processed

5 Payments Search Payments Search is used for finding integrated payments within ScotiaConnect. When you select a payment, you can approve, delete, disable, enable, copy, modify and submit it depending on its status. You may also export payments or obtain reports in one of the pre-defined formats. To find your payment(s), select Search from the Integrated Payments menu. Enter all payment criteria needed to locate your payment(s). Once the necessary fields are filled in select the search button to continue

6 You can view the payment details for any payment on this screen by clicking the Payment/Cross Reference Number. Depending on the status of the payment, you may or may not be able to modify it and/or submit it

7 Pending Integrated Payments To access pending payments, select Pending from the Integrated Payments menu. This will show you a list of all Service Groups that contain one or more pending payments. Here payments will have to be either approved, deleted, disabled, enabled or submitted. These actions can be done at Service Group level as shown below (by putting a checkbox in the correct row) or at an individual item level by clicking the number of payments under the column. Confirmation Pages and Reports All status change processes (approve, delete, Disable, Enable or Submit) from the Pending or File Summary menus, have confirmation pages allowing you to confirm the action. Once an action has been confirmed, an Activity Summary report will be generated and can be obtained under the ScotiaConnect Message Centre by the user who confirmed the action. Activity Summary reports stay in the Message Centre for 2 days

8 Submitting Integrated Payments To submit integrated payments you must find the payments by either going to File Summary (for payments uploaded via an Integrated Payments file only) or Pending (for all payments) from the Integrated Payments menu. From File Summary: - 8 -

9 Put a checkbox beside the group of payments you would like to submit then select submit from the dropdown menu and click the go button. All eligible payments (status of Ready ) in that group of payments will be queued for processing. You will be taken to a review page, once satisfied click Confirm Submit to proceed. On the next page you must enter your ScotiaConnect password and click Sign to finalize the submission. Once submitted, the payments can be found in the File Summary as completed payments or via the Payments Search. From Pending: When entering the pending screen, ScotiaConnect will automatically show you all Service Groups that contain pending payments (payments that have not yet been submitted). Only payments under the Ready to Submit column can be submitted. Place a checkbox beside the group of payments for submitting and select Submit from the drop down menu at the bottom of the screen, then click the Go button

10 On the next page you must review your payments then enter your ScotiaConnect password and token value. Once complete, click Confirm Submit to proceed. Obtaining Rates for Wires (Online Payment Control Only) If you are not supplying a rate in your file you will need to obtain a rate in ScotiaConnect. Overbulletin Wire Payments without specified rates within the file will have their rates presented to you during the submission process of the wires. On the FX Rate Confirmation screen click Get Rate next to each item and then decide whether you accept the rate or not prior to the timer expiring. Accept Rate for all will allow you to accept all the rates automatically. Note: Bulletin limits are a threshold indicating whether a standard daily rate will be applied or a real time rate will be applied, they vary from currency to currency, for more information click on the rates link on the homepage of ScotiaConnect

11 On The Rates Inquiry page select the currency you wish to view and the limits will display as shown below. You can also click Rate Report to see a PDF showing all the currency thresholds for wire payments

12 For Further Assistance Need Help? On ScotiaConnect, you may use the Need Help? link at the top right of most pages in order to obtain information about the specific page you are viewing. Online Customer Support You may select the Help option at the top right corner of your browser and select Online Customer Support a new window will be displayed and you may type your question. Technical Support Help Desk - Monday through Friday, 8:00 a.m. to 8:00 p.m. ET Toll-free number within North America Local Toronto area customers Fax (800) pour le service en français hd.ccebs@scotiabank.com. Your will be answered within business hours. To book product training, please send an to gtbgics.training@scotiabank.com. Registered trademarks of the Bank of Nova Scotia