Bill Pay User Guide FSCB Business

Size: px
Start display at page:

Download "Bill Pay User Guide FSCB Business"

Transcription

1 Bill Pay User Guide FSCB Business 1

2 Table of Contents Enrollment Process... 3 Home Page... 4 Attention Required... 5 Shortcut Method... 5 Scheduled... 5 History... 5 Since You Last Logged In... 5 Payees Tab... 6 Add a Payee... 6 Add a Company... 7 Add an Individual... 8 Payee Locked Out View Payees Import Payee Manage Categories Payments Tab Single Payments Recurring Payments Scheduled Transactions Transaction History Calendar Options Tab Company Profile Personal Profile Manage Bill Pay Accounts E-Notifications Manage Users Reporting

3 Enrollment Process Subscribers fill out the enrollment form through the Bill Pay tab to get started with bill pay once the feature has been turned on by FSCB. 3

4 Home Page This provides a snapshot view of the subscriber s bill pay activity. 4

5 Attention Required Displays when actions must be taken. This includes: Returned Payments Outstanding Check Activate Account (Payee) Troubleshoot ebill Shortcut Method Provides a faster way to schedule transactions and is based on bill payment history. Scheduled Displays transactions scheduled to process within the next 30 days. The subscriber has the option to Edit or Stop transactions up until the processing time on the Process Date. Sub users, with the Manage Users permission, can select whose transactions are displayed on the Home Page. All transactions Their own transactions This is accomplished by selecting the appropriate view option of All Transactions or My Transactions The default displays My Transactions. The view chosen by the sub user appears on the next login. History Displays transactions processed within the last 30 days with the option to view details. Since You Last Logged In Displays reminders that were sent. 5

6 Payees Tab Add a Payee Subscribers add payees to the bill pay system. Three types of payees can be added: Company Individual Bank or Credit Union 6

7 Add a Company When adding a company, the subscriber enters information from their statement. The bill pay platform attempts to locate a payee match based on that information. Each time the subscriber adds a new payee, the system attempts to pull a correct payee match from their information. If no match is found or an incorrect match is found, the subscriber is required to enter the payee s address. 7

8 Add an Individual There are three options to add an individual as a payee: Electronic o Allow them to provide their banking information The recipient provides their account information through a secure process. o I have the bank account information The subscriber provides the recipient s account information. Check o A check is mailed to the recipient. 8

9 Allow Them to Provide Their Banking Information- Pay a Person The subscriber can set up an individual to receive ACH transactions by allowing the payee to provide their account information. The payee receives an with a secure link that requests security validation and their account information. Account information is passed behind the scenes and not available to the subscriber at any time. Input payee s information Create a Keyword. o This is a word or phrase created by the subscriber that is communicated to the payee. o The payee is required to enter this as a measure of security. When entered correctly, the system prompts them to enter their bank account information. 9

10 Payee Activation Payee activation is an additional security feature for higher-risk payees: Individual Bank or Credit Union o Checking and Savings options always require an activation code. o Loan and Credit Card require an activation code if we are unable to locate a match in the payee database. Activation Code Details This is a one-time, system-generated code. The activation code is specific to each payee and expires if the subscriber: o Requests a new code for the payee. o Ends the bill pay session. Payments cannot be scheduled until this step is complete. Activation Process Select the preferred delivery method to receive the activation code by phone, , or text. 10

11 Enter Activation Code and click submit. Payee is sent an where they must enter: Keyword Account Information o The payee has nine days to enter their keyword and account information. If they fail to complete this, they are automatically deleted from the payee list and the subscriber is notified via . o Scheduled payments cannot process until the payee enters their account information. 11

12 Payee Site Sample Screen Payee Locked Out payees can be locked out for entering the keyword incorrectly three times. After the third lockout (nine total failed attempts), the system deletes the payee. After the initial lockout (three failed attempts), the system automatically unlocks the payee after 24 hours. The subscriber has the ability to unlock them through/by: Attention Required section Contacting the Financial Institution directly 12

13 I Have the Bank Account Information Subscribers can add an individual, who receives ACH deposits, if they have their direct account information. Routing numbers are validated for the external institution. Mail a Check Subscriber is required to enter the payee s address. 13

14 Add a Bank or Credit Union Subscribers can pay a bank or credit union for a loan, credit card, checking, or savings account. Activation Codes o Checking and Savings options always require an activation code. o Loan and credit cards require an activation code if the system is unable to locate a match in the payee database. View Payees Subscriber can view and manage their existing payees. Pay: Schedule a single payment Edit: Update payee information Delete: Remove the payee from the list (History is maintained for 18 months.) Activate: Request an activation code for the payee 14

15 Import Payee By clicking Import Payees, users can upload payee records from QuickBooks, Quicken or a CVS file. Manage Categories Subscribers can manage multiple payees by creating personalized categories. 15

16 Payments Tab Subscribers can manage transactions and payment history here. Single Payments Subscriber selects a Pay-From Account, Amount, and Process or Deliver By Date. The first available payment date is prefilled. 16

17 Power User View 17

18 Invoice/Comment Subscribers have the option to add an invoice and/or comment. Comments are for personal use only and are not included with the payment. Invoice information is printed on check stubs. o When adding an invoice to an electronic payment, subscribers are notified that the payment is sent as a one-time check. Processing Information FSCB offers two processing methods, Process Date and Deliver by Date. Payments process Monday through Friday at 7:00 a.m. and 2:00 p.m. CST. Process Date Using this method, subscribers choose the day they want their payment to process. Electronic Payments: FSCB begins verifying the funds on the process date and time. o Once the funds are verified, FSCB pulls the funds and sends the payment to the payee. The payment usually arrives and posts in 1-3 business days. o If the funds are not available, FSCB attempts to verify the funds at the next processing cycle. When the funds are not available after the third business the payment is canceled. 18

19 Check Payments: FSCB offers two check models: o ipay Solutions Checks: A check payment where funds are drawn on an account owned by our bill payment vendor. Once funds are verified, FSCB pulls the funds and sends payment to the payee. If funds are not available, FSCB attempts to verify the funds at the next processing cycle. If the funds are not available on the third business day, the payment is canceled. Checks are received and details are posted in the History usually in 3-7 business days. Deliver by Date Allows the subscriber to choose a due date and the system calculates the process date so the payment arrives on time. Electronic: The process date is automatically chosen two days prior to the due date. Check: The process date is chosen based on payment history and location of payee. notification is sent to the subscriber under the following Funds Verification Activity: Advanced Processing Date NSF- Payments Canceled Payments The advises the subscriber of the payee s name, reason for the change, and the new payment date. 19

20 Payment Date Calendar Subscribers click on the calendar to choose their payment date. There are two options: Standard Delivery or RUSH Deliver. Standard Delivery- Using this method, subscribers choose the payment date. This is dynamic to the Process Date or Delivery By Date. 20

21 Rush Delivery- Guarantees the payment is delivered within one or two business days. o Not all payees accept rush delivery payments. Rush Delivery only shows when available for the payee. Three Types of Rush Payment Fees $14.95 (draft check) Next business day $9.95 (draft check) Second business day $4.95 (electronic) Second business day These payments are guaranteed to be delivered by the specific date. If payment is not delivered by the specified date, the subscriber may be refunded up to $50.00 in late fees. 21

22 Subscriber must agree to the Fee Debit Authorization to schedule the rush payment. Processing Fees & Funds Check Rush Payments (draft checks): Fee is debited on the Process Date and the funds are debited from the subscriber s account when the payee cashes the check. Electronic Rush Payments: Fee and funds for the payment appear as two separate debits on the subscriber s account on the Process Date. 22

23 Payment Confirmation Once payments are scheduled, confirmation numbers appear. The payment processing details can then be found under the History for that payee. Tax Payments This provides a direct link to the EFTPS site and takes the subscriber out of the bill pay site. Recurring Payments These payments are made on a consistent basis for expenses such as mortgages, rent, and loans. The subscriber sets the frequency of the payments. 23

24 Scheduled Transactions These are payments in Scheduled status, awaiting the Process Date. Options to Edit or Stop payments Payments can be Approved 24

25 Transaction History These payments have been processed and paid. History is maintained for 18 months. 25

26 Calendar This is an overview of the month s bill payment activity including scheduled and processed payments. Displays 18 months of activity with the ability to view previous or upcoming months. Full details of transactions or reminders can be viewed by selecting the links. 26

27 Options Tab There are several options available to assist the business in managing their bill pay account. Company Profile Business users can update their profile and turn Dual Signatures on or off. Dual Signatures is a security feature that requires scheduled or edited transactions to be approved. Dual Signatures can be turned on or off by the Administrator. When on, one additional user must have the Approval Authority permission. This enables sub users to approve transactions that are scheduled or edited. Transaction Approval s are sent at 1:00 a.m., 5:00 a.m., 9:00 a.m., 1:00 p.m., 5:00 p.m., and 9:00 p.m. CST until the transaction is approved. o These s are only generated when transactions are Pending Approval. 27

28 Personal Profile This is a sub user s account profile. View Contact Info Sub users can update their , phone, and mobile numbers. Default Page Allows subscribers to change their default page to show a different page each time they log in. 28

29 Challenge Phrases Subscribers can view the challenge phrase questions they have on file and add additional ones. Four challenge phrases are required for each sub user s account at all times. o In order to remove a phrase, another must be added. Subscribers can be locked out for answering two challenge responses incorrectly, three times each. o Subscribers will receive a pop-up advising them to contact support for assistance. Manage Bill Pay Accounts Subscribers can view and manage their additional Pay-From Accounts. Add New Account Subscribers can add a new Pay-From Account by entering the nickname, account number, and account type. The default account type is checking, however, you can also pay from a savings account. Once the subscribers fill in the information and click submit, the account is placed in a pending status and their request is sent to FSCB for approval. o Each additional account must be approved or rejected. o Subscribers need to allow up to three business days for this process to complete. Once approved, they can schedule payments from this account. 29

30 Account owner details Subscribers have the option to add a Pay-From Account on behalf of another business by keying in the account owner name, address, and account information. This would be used if you have more than one entity attached to your online banking and you would like to pay bills from both entities. 30

31 Bill Pay Accounts Allows subscribers to view existing accounts. They can change their Pay-From Account, edit a nickname, or delete an account. E Notifications enotifications allow the business to monitor activity and assist with detecting fraud on their bill pay account. Notifications can be sent by , text message, or both. Event These are sent when a particular event occurs. 31

32 Log Out These are sent each time the subscriber logs out of bill pay. Added payees is default notification and cannot be turned off. Recurring These are sent on the frequency of the subscriber s choice. 32

33 Reminders There are reminders to pay a bill with the option to add the reminder to their Microsoft Outlook calendar. Manage Users This allows the business to add as many admin users as they need to assist in managing their business bill pay account. 33

34 Add New User The Administrator subscriber will need to make sure the bill pay options are turned on through their online banking profile in order to have access to the bill pay options. Once this is complete the Admin can then edit what options the user can have access to through bill pay. New user permissions can be edited by the online banking Admin. 34

35 Reporting Reports assist with managing details of the bill pay account. These can be converted to Excel. Reports include: Payments Processed Payment Changes Payments Stopped Payees Added Revised 01/17/18 35

Business Bill Pay Funds Verification jxchange

Business Bill Pay Funds Verification jxchange JHA Payment Solutions Business Bill Pay... 1 Enrollment Process... 2 Home Page... 4 Message Center... 4 Attention Required... 5 Shortcut Method... 5 Scheduled... 5 History... 5 Since You Last Logged In...

More information

Bill Pay User Guide FSCB Consumer

Bill Pay User Guide FSCB Consumer Bill Pay User Guide FSCB Consumer 1 Table of Contents Enrollment Process... 4 Payments... 5 Attention Required... 6 Add a Payee... 6 Display Options and Payee List... 6 Pending... 7 History... 7 Add a

More information

ipay Solutions Business Bill Pay Updated October 6, 2014 Good Funds FI Learner Guide

ipay Solutions Business Bill Pay Updated October 6, 2014 Good Funds FI Learner Guide Business Bill Pay Training... 1 Business Recording... 1 Subscriber s Point of Contact... 2 Hours of Operation:... 2 Home Page... 2 Message Center... 3 Attention Required... 3 Shortcut Method... 3 Transaction

More information

ipay is designed to help you manage your bills and account information. You must be signed up in order to access the ipay site.

ipay is designed to help you manage your bills and account information. You must be signed up in order to access the ipay site. ipay Instructions ipay is designed to help you manage your bills and account information. You must be signed up in order to access the ipay site. Support There are two primary methods of contacting support:

More information

JHA Payment Solutions - ipay Solutions. GRB Business BillPay Quick Guide

JHA Payment Solutions - ipay Solutions. GRB Business BillPay Quick Guide JHA Payment Solutions - ipay Solutions GRB Business BillPay Quick Guide 1 Table of Contents Home Page... 4 Message Center... 5 Attention Required... 5 Shortcut Method... 5 Scheduled... 5 History... 5 Since

More information

Bill Pay Terms and Features IMPORTANT

Bill Pay Terms and Features IMPORTANT Bill Pay online is a way to schedule and send payments via First Republic Corporate Online. How it works Schedule one-time or recurring payments, set payment frequency, build payee lists, setup Bill Pay

More information

CashLink Bill Payment Quick Reference Guide

CashLink Bill Payment Quick Reference Guide CashLink Bill Payment Quick Reference Guide Bill Pay Home Screen The home screen of Bill Pay will provide a snapshot of your Bill Payment Activities. Rev. 07/09 Page 1 Payments Tab On the Payments tab,

More information

Personal Bill Pay: Quick Reference Guide

Personal Bill Pay: Quick Reference Guide Personal Bill Pay: Quick Reference Guide What are the benefits of Online Bill Pay?.... 2 How to Make a Payment... 2 Make a Single Payment.... 2 Make a Recurring Payment... 4 Payment History Prior to Bill

More information

Online Bill Pay. Quick Reference Guide

Online Bill Pay. Quick Reference Guide What are the benefits of?... 1 How to Make a Payment... 2 Make a Single Payment... 2 Make a Recurring Payment... 4 Payment History Prior to Bill Pay Upgrade Date... 5 How to Add a Payee... 7 Adding a Company...

More information

Online Banking Bill Pay FAQs

Online Banking Bill Pay FAQs Online Banking Bill Pay FAQs 1. What is the timeline for the Online Banking Bill Pay upgrade? During the upgrade, the Bill Pay system will be unavailable from Wednesday, May 3, 2017, starting at 2:00 PM

More information

Bill Pay - Frequently Asked Questions (FAQs)

Bill Pay - Frequently Asked Questions (FAQs) Bill Pay - Frequently Asked Questions (FAQs) Putnam Bank Bill Payment Service Using our Bill Payment service will save you time and money. Rather than writing and mailing checks to the same biller/payee

More information

Propertyware epayments. Powered by RealPage

Propertyware epayments. Powered by RealPage Propertyware epayments Powered by RealPage Page i Copyrights 2002-2011 Propertyware, Inc. All rights reserved. No part of this publication may be reproduced, transmitted or stored in any archives without

More information

ezbusiness // User Guide

ezbusiness // User Guide ezbusiness // User Guide Getting Started...2 Logging In... 2 View Account Details... 2 Setting Alerts...4 Updating Cardholders...5 Adding a New Cardholder... 5 Removing a Cardholder... 6 Editing a Cardholder

More information

Bill Pay Frequently Asked Questions

Bill Pay Frequently Asked Questions Bill Pay Frequently Asked Questions Table of Contents: I. Bill Pay Dashboard Tab II. Pay Bills Tab III. E-Bills IV. Payees (Adding/Managing) V. Transfer/ Send Money VI. Common Questions & Troubleshooting

More information

ONLINE BILL PAY UPGRADE GUIDE & FAQ

ONLINE BILL PAY UPGRADE GUIDE & FAQ ONLINE BILL PAY UPGRADE GUIDE & FAQ We re excited to announce that we are upgrading our Online Bill Pay system. Our upgraded system will be available on Friday, July 14, 2017 and is designed to improve

More information

Payment Center Quick Start Guide

Payment Center Quick Start Guide Payment Center Quick Start Guide Self Enrollment, Online Statements and Online Payments Bank of America Merrill Lynch May 2014 Notice to Recipient This manual contains proprietary and confidential information

More information

Monterey County Bank Bill Pay Agreement/ Disclosures

Monterey County Bank Bill Pay Agreement/ Disclosures BILL PAY AGREEMENT/DISCLOSURES Revised: October 2018 THIS AGREEMENT (the Agreement ) sets out the terms on which the undersigned ( you ) may obtain ment services from ("the Bank") via its Internet Banking

More information

COLLEGE OF DUPAGE PAYMENT PLAN FREQUENTLY ASKED QUESTIONS

COLLEGE OF DUPAGE PAYMENT PLAN FREQUENTLY ASKED QUESTIONS COLLEGE OF DUPAGE PAYMENT PLAN FREQUENTLY ASKED QUESTIONS How does the Payment Plan work? The Payment Plan allows students to make installment payments instead of paying the balance in full at time of

More information

Indiana Farmers Billing FAQs

Indiana Farmers Billing FAQs 1. What pay plans do you offer? We offer annual, semi-annual, quarterly, and monthly billing. 2. Do any of the pay plans have billing fees? Our monthly billing plan is the only pay plan that has a service

More information

ELECTRONIC BILL PAYMENT OVERVIEW

ELECTRONIC BILL PAYMENT OVERVIEW ELECTRONIC BILL PAYMENT Our online electronic bill payment system allows you to pay bills through our secure Internet server. You may schedule a payment; schedule recurring payments to be issued automatically;

More information

ONLINE BILL PAY GUIDE

ONLINE BILL PAY GUIDE What You Need to Know Conversion Timeline New Features & Functionality FULTON SAVINGS BANK ONLINE BILL PAY GUIDE Step by Step Guide FAQs We re proud to announce that on May 16, 2017 we will be launching

More information

ADDENDUM F COMBINED COMERICA WEB PAY EXPRESS AND COMERICA WEB INVOICING TERMS AND CONDITIONS

ADDENDUM F COMBINED COMERICA WEB PAY EXPRESS AND COMERICA WEB INVOICING TERMS AND CONDITIONS Effective 01/24/2016 ADDENDUM F COMBINED COMERICA WEB PAY EXPRESS AND COMERICA WEB INVOICING TERMS AND CONDITIONS This Addendum F is incorporated by this reference into the Comerica Web Banking Terms and

More information

Getting started. UltraBranch Business Edition. alaskausa.org

Getting started. UltraBranch Business Edition. alaskausa.org Getting started UltraBranch Business Edition alaskausa.org Contents 2 4 6 8 9 11 13 14 15 21 22 23 24 Key features Getting started Company permissions Setting & exceeding limits Configuring ACH & tax payments

More information

The following Key Features describe important functions in the Account and Loan Transfer service.

The following Key Features describe important functions in the Account and Loan Transfer service. Account and Loan Transfer The Account Transfer service makes moving funds between accounts secure and simple. The user will find processing Multi-Entry Transfers and defining Recurring Transfers as easy

More information

Simplify the Switch. Your guide to getting started with Flagstar Online and Mobile Banking. For personal and small business banking customers.

Simplify the Switch. Your guide to getting started with Flagstar Online and Mobile Banking. For personal and small business banking customers. Simplify the Switch. Your guide to getting started with Flagstar Online and Mobile Banking. For personal and small business banking customers. Welcome. This guide is designed to help make your transition

More information

AUTOMATED CLEARING HOUSE (ACH) USER GUIDE FOR BUSINESS ONLINE

AUTOMATED CLEARING HOUSE (ACH) USER GUIDE FOR BUSINESS ONLINE AUTOMATED CLEARING HOUSE (ACH) USER GUIDE FOR BUSINESS ONLINE Table of Contents Managing Payees... 2 Importing an ACH File... 3 Editing a Payee s Details... 5 Sending a Prenote... 6 Deleting a Payee...

More information

Make a One Time Payment

Make a One Time Payment Make a One Time Payment Masterpiece Platinum Portfolio Masterpiece Don t want to log in to pay your premium? Making a one-time payment is easy. Just follow the steps below to quickly pay your invoice.

More information

Opening an Account on Schwab Retirement Center

Opening an Account on Schwab Retirement Center Opening an Account on Schwab Retirement Center (With the ability to request and review 408(b)(2) Fee Disclosure Reports) For Charles Schwab Trust and Custody Services Opening an Account/Requesting 408(b)(2)

More information

Member Access Manual. Contents. Registration Process Logging In Making a Donation Donation History Account Information

Member Access Manual. Contents. Registration Process Logging In Making a Donation Donation History Account Information Manual Contents Registration Process Logging In Making a Donation Donation History Account Information This is the first screen you will see as a new user, and for future logins. First time users must

More information

Lodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System)

Lodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System) Lodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing

More information

Filing a sales/use tax return via WYIFS (Wyoming Internet Filing System)

Filing a sales/use tax return via WYIFS (Wyoming Internet Filing System) Filing a sales/use tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing

More information

is becoming Welcome to the First Mid family! CUSTOMER GUIDE

is becoming Welcome to the First Mid family! CUSTOMER GUIDE is becoming Welcome to the First Mid family! CUSTOMER GUIDE Information in this Customer Guide Conversion Weekend Snapshot.... 1 Frequently Asked Questions... 2-16 General Information... 2-4 Deposit Accounts...

More information

Independent Sales Associate Direct Deposit Administration User Guide

Independent Sales Associate Direct Deposit Administration User Guide Independent Sales Associate Direct Deposit Administration User Guide 1 Contents Direct Deposit Administration... 3 Accessing Direct Deposit Admin for First Time Users... 3 Setting Up a New Bank Account...

More information

USER GUIDE. HOA Online Payments

USER GUIDE. HOA Online Payments USER GUIDE HOA Online Payments For Client Use Effective January 30, 2014 Contents Homeowner Login/Registration Process 1 Homeowner Assessment Payments 3 Homeowner Registration and Profile Setup 6 Payment

More information

DTE Energy retirees: Welcome to PayFlex

DTE Energy retirees: Welcome to PayFlex DTE Energy retirees: Welcome to PayFlex You are enrolled in a Retiree Reimbursement Account (RRA). Your new RRA comes with some great tools to help you manage your account. Through the PayFlex member website,

More information

Global Transaction Banking Products & Services. Business Tax Payment Service

Global Transaction Banking Products & Services. Business Tax Payment Service Global Transaction Banking Products & Services Business Tax Payment Service November 2016 Table of Contents Introduction to Scotiabank s Business Tax Payment Service... 3 Service Overview... 3 Registration

More information

FNBOnline NetPay Bill Payment Terms and Conditions

FNBOnline NetPay Bill Payment Terms and Conditions FNBOnline NetPay Bill Payment Terms and Conditions 1. Service Definitions 2. Access Methods 3. Scope of the Service 4. Your Personal Payee List 5. FNBOnline Username and Password 6. Electronic Bill Payment

More information

PFS Direct Payment Card This booklet explains how to activate and use your direct payment card.

PFS Direct Payment Card This booklet explains how to activate and use your direct payment card. PFS Direct Payment Card This booklet explains how to activate and use your direct payment card. Ref: 194/11/17 Contents About this booklet Activation Process 3 Customer Service 3 Cardholder Control Portal

More information

Note (for credit card payments): If you schedule a same-day payment after the cutoff time, we ll process it the next day, except on Saturdays.

Note (for credit card payments): If you schedule a same-day payment after the cutoff time, we ll process it the next day, except on Saturdays. Pay Bills FAQs Scheduling payments When will you process my payment? We ll begin the delivery process on the date that you specify. If you re paying a Chase loan using a Chase Pay From account, you ll

More information

If you cannot recall your User ID you will want to contact us at option 3and we will be able to provide your User ID.

If you cannot recall your User ID you will want to contact us at option 3and we will be able to provide your User ID. Frequently Asked Questions Logging In/Navigating Online Banking What if I can't remember my User ID? If you cannot recall your User ID you will want to contact us at 319-393-9000 option 3and we will be

More information

QUICK TIP: Download a Quick Reference Guide from the Resource Center to help you use the PayFlex member website.

QUICK TIP: Download a Quick Reference Guide from the Resource Center to help you use the PayFlex member website. [Date] Dear DTE Energy Retiree, It s our pleasure to welcome you to PayFlex! You re enrolled in a Retiree Reimbursement Account (RRA). Your RRA comes with some great tools to help you manage your account.

More information

PNC HSA Funding & Contribution Guide for Employers

PNC HSA Funding & Contribution Guide for Employers PNC HSA Funding & Contribution Guide for Employers How to set up and send employer-directed HSA Contributions with PNC Bank 20180924AHNJ Document Updates The table below details updates made to the document

More information

CONSUMER ONLINE BANKING AGREEMENT AND DISCLOSURE

CONSUMER ONLINE BANKING AGREEMENT AND DISCLOSURE CONSUMER ONLINE BANKING AGREEMENT AND DISCLOSURE When you log on to Jeanne D'Arc Credit Union's Consumer Online Banking service, using your Jeanne D'Arc CU ID Number and password, you agree to be bound

More information

payment center user guide

payment center user guide business gateway solutions Wealth Management payment center user guide TABLE OF CONTENTS User Service Permissions... 2 Payee Setup... 2 Payment Administration... 4 ACH Payments... 4 ACH Tax Payments...

More information

Business ebanking. Conversion and User Support Guide

Business ebanking. Conversion and User Support Guide Business ebanking Conversion and User Support Guide Spring 2017 Contents Important Information and Dates. 3 Logging In To Business ebanking 4 Business ebanking Important User Actions 9 1 The Future of

More information

HomePath Online Offers Guide for Selling Agents

HomePath Online Offers Guide for Selling Agents HomePath Online Offers Guide for Selling Agents 2012 Fannie Mae. Trademarks of Fannie Mae FM 0912 1 Table of Contents Introduction...3 Online Offers User Support...3 Your Account...4 Registering on HomePath.com...4

More information

Welcome to Ameris Bank. Transition Resource Guide

Welcome to Ameris Bank. Transition Resource Guide Welcome to Ameris Bank. Transition Resource Guide amerisbank.com We re proud to be your community bank. Welcome to Ameris Bank. Over the past few months, Ameris Bank and Bank of America have worked together

More information

How to Journalize using Data Entry

How to Journalize using Data Entry Steps Essential to Success 1. Print a copy of the Problem you intend to complete. To do so, go to the software log-in page and click on Download Student Manual button, click on the Problem to open it.

More information

Personal ebanking. Conversion and User Support Guide

Personal ebanking. Conversion and User Support Guide Personal ebanking Conversion and User Support Guide Spring 2017 Contents Important Information and Dates 3 Logging In To Personal ebanking.. 4 Personal ebanking - Important User Actions 9 1 The Future

More information

DOMESTIC AND INTERNATIONAL WIRES USER GUIDE FOR BUSINESS ONLINE

DOMESTIC AND INTERNATIONAL WIRES USER GUIDE FOR BUSINESS ONLINE DOMESTIC AND INTERNATIONAL WIRES USER GUIDE FOR BUSINESS ONLINE Table of Contents Managing Wire Transfer Beneficiaries... 2 Editing a Wire Transfer Beneficiary s Detail... 3 Performing a Wire Transfer...

More information

FLORIDA SURPLUS LINES SERVICE OFFICE. IPC Procedures Manual

FLORIDA SURPLUS LINES SERVICE OFFICE. IPC Procedures Manual FLORIDA SURPLUS LINES SERVICE OFFICE IPC Procedures Manual December 2016 TABLE OF CONTENTS 1. INTRODUCTION... 4 1.1. Purpose of this Document...4 1.2. Intended Audience...4 1.3. FSLSO Contact Information...4

More information

GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any type of customer account.

GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any type of customer account. GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any type of customer account. What s not changing? Do dealers have to sign up or enroll to use

More information

Associated Connect. Reference Guide: Quick Payments

Associated Connect. Reference Guide: Quick Payments Associated Connect Reference Guide: Quick Payments Page 2 of 14 Quick Payments Use the Quick Payments service to send, save and manage your ACH payments. Depending on your configuration, you can use Quick

More information

INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT

INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT READ THIS SERVICES AGREEMENT AND DISCLOSURE STATEMENT CAREFULLY AND PRINT A COPY FOR YOUR FILES. THIS SERVICES AGREEMENT

More information

Landlord s Guide How you respond to a dispute at the end of the tenancy

Landlord s Guide How you respond to a dispute at the end of the tenancy Landlord s Guide How you respond to a dispute at the end of the tenancy INSURED SCHEME This quick guide sets out what landlords and tenants need to do at the end of the tenancy where there is a dispute

More information

FARMERS INSURANCE FEDERAL CREDIT UNION

FARMERS INSURANCE FEDERAL CREDIT UNION FARMERS INSURANCE FEDERAL CREDIT UNION ELECTRONIC SERVICES DISCLOSURE AND AGREEMENT In this Disclosure and Agreement, the words I, me, mine, my, us, and our mean each and all of those (whether one or more

More information

INTUIT PROA DVISOR PR O G RAM. QuickBooks Desktop Certification

INTUIT PROA DVISOR PR O G RAM. QuickBooks Desktop Certification INTUIT PROA DVISOR PR O G RAM QuickBooks Desktop Certification Getting Started Guide Table of Contents TABLE OF CONTENTS QuickBooks ProAdvisor Training Objectives... 1 What s in the Workbook?... 2 Chapter

More information

RIVER CITY BANK CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS & ONLINE BANKING TERMS AND CONDITIONS. Consent to Receive Electronic Communications

RIVER CITY BANK CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS & ONLINE BANKING TERMS AND CONDITIONS. Consent to Receive Electronic Communications RIVER CITY BANK CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS & ONLINE BANKING TERMS AND CONDITIONS Consent to Receive Electronic Communications This document includes consumer disclosures required under

More information

Your. Getting Reimbursed Guide

Your. Getting Reimbursed Guide Your Getting Reimbursed Guide Table of Contents Introduction to Getting Reimbursed........... 4 Managing your HRA online................ 5 The Reimbursement Process............... 8 Getting Started with

More information

ONLINE BANKING SERVICES AGREEMENT

ONLINE BANKING SERVICES AGREEMENT Plumas Bank Business Online Banking Agreement THIS AGREEMENT and any and all attachments if applicable is made between Plumas Bank (Bank) and hereinafter known as the Customer. This Agreement provides

More information

PO Box Providence, RI Toll Free Phone: ONLINE BANKING DISCLOSURE & AGREEMENT

PO Box Providence, RI Toll Free Phone: ONLINE BANKING DISCLOSURE & AGREEMENT PO Box 6808 - Providence, RI 02940 Toll Free Phone: 1-800-398-8472 ONLINE BANKING DISCLOSURE & AGREEMENT General Online Banking: You may: Perform account inquiries on checking, savings, certificate and

More information

INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT

INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT INDEPENDENT BANK ELECTRONIC BANKING SERVICES AGREEMENT AND DISCLOSURE STATEMENT READ THIS SERVICES AGREEMENT AND DISCLOSURE STATEMENT CAREFULLY AND PRINT A COPY FOR YOUR FILES. THIS SERVICES AGREEMENT

More information

Business Mobile Banking Quick Reference Guide

Business Mobile Banking Quick Reference Guide i Business Mobile Banking Table of Contents Business Mobile Banking 1 Downloading the App 1 Requirements 1 Log On 1 View Account Balances and Transaction History 2 Transfer Internal Funds 2 Initiate ACH

More information

RADIUS BANK ONLINE BANKING SERVICES AGREEMENT

RADIUS BANK ONLINE BANKING SERVICES AGREEMENT RADIUS BANK ONLINE BANKING SERVICES AGREEMENT IMPORTANT INFORMATION ABOUT THIS AGREEMENT THIS AGREEMENT APPLIES TO CONSUMER, NON-BUSINESS USERS OF RADIUS BANK S ONLINE BANKING SERVICES ONLY. IF YOU ARE

More information

Citi Trade Portal Letter of credit. InfoTrade tel

Citi Trade Portal Letter of credit. InfoTrade tel Citi Trade Portal Letter of credit InfoTrade tel. 0 801 258 369 infotrade@citi.com CitiDirect Technical Assistance tel. 0 801 343 978, +48 (22) 690 15 21 Monday Friday 8.00 17.00 helpdesk.ebs@citi.com

More information

ebanking Agreement and Disclosure

ebanking Agreement and Disclosure ebanking Agreement and Disclosure This document contains two parts. Part A contains your consent to receive electronic communications from Cathay Bank. Part B sets forth the terms of our ebanking service.

More information

Recurring Payments CitiDirect BE SM

Recurring Payments CitiDirect BE SM Recurring Payments CitiDirect BE SM A Simple, Easy Way to Schedule Recurring Payments User Guide Treasury and Trade Solutions Recurring Payments CitiDirect BE Table of Contents Table of Contents 1. Overview

More information

Reference Guide Business Online Banking

Reference Guide Business Online Banking Reference Guide Business Online Banking Contents Page 3 Getting Started Page 5 UK Payments Page 8 Internal Transfers Page 9 Balances & Transactions Page 11 Statements & Reports Page 12 Cheque Management

More information

TAX GROUP USER GUIDE (REGISTRATION, AMENDMENT AND DE- REGISTRATION) December 2017

TAX GROUP USER GUIDE (REGISTRATION, AMENDMENT AND DE- REGISTRATION) December 2017 TAX GROUP USER GUIDE (REGISTRATION, AMENDMENT AND DE- REGISTRATION) December 2017 Contents 1. Brief overview of this user guide... 3 2. Creating and using your e-services account... 4 2.1 Create an e-services

More information

All About the General Ledger

All About the General Ledger All About the General Ledger Overview In a typical month the main functions under the GL menu (General Ledger) you will use are to verify receipts entered and record them onto deposit slips, reconcile

More information

PRODUCTS AND SERVICES GUIDE INFORMATION ABOUT THE TRANSFER OF YOUR PERSONAL ACCOUNT FROM ALOSTAR TO CADENCE BANK. A division of Cadence Bank, N.A.

PRODUCTS AND SERVICES GUIDE INFORMATION ABOUT THE TRANSFER OF YOUR PERSONAL ACCOUNT FROM ALOSTAR TO CADENCE BANK. A division of Cadence Bank, N.A. PRODUCTS AND SERVICES GUIDE INFORMATION ABOUT THE TRANSFER OF YOUR PERSONAL ACCOUNT FROM ALOSTAR TO CADENCE BANK. A division of Cadence Bank, N.A. WELCOME TO CADENCE BANK. WE ARE VERY PLEASED TO INTRODUCE

More information

Welcome to Citizens Bank Online New & Improved

Welcome to Citizens Bank Online New & Improved Welcome to Citizens Bank Online New & Improved You ll enjoy enhanced Citizens Bank online banking services this fall. This User s Guide explains the features and the use of Citizens Bank s Online Banking

More information

For Lenders. Accessing LOS: LOS is a web based program that can be accessed at the following URL address: https://los.chfa.org/los

For Lenders. Accessing LOS: LOS is a web based program that can be accessed at the following URL address: https://los.chfa.org/los Accessing LOS: LOS is a web based program that can be accessed at the following URL address: https://los.chfa.org/los A User ID and Password will be assigned to all users by the designated account administrator

More information

Merrill Lynch E-Contribs for Small Business Retirement Accounts

Merrill Lynch E-Contribs for Small Business Retirement Accounts Merrill Lynch E-Contribs for Small Business Retirement Accounts A Guide for Plan Sponsors Merrill Lynch E-Contribs for Small Business Retirement Accounts enables you to make electronic contributions to

More information

Investor Center User Guide

Investor Center User Guide CONTENTS Overview...3 Getting Started...9 How to Register...4 Portfolio... 10 Dividends and Payments... 14 Transaction History... 16 Statements and Documents... 18 Company Research... 19 My Profile...20

More information

Business Online Banking Services Agreement

Business Online Banking Services Agreement Business Online Banking Services Agreement 1. Introduction 1.1 This Business Online Banking Services Agreement (as amended from time to time, this Agreement ) governs your use of the Business Online Banking

More information

Processing Retiree Insurance Deductions

Processing Retiree Insurance Deductions Guided Practice 13 Processing Retiree Insurance Deductions September 20, 2017 This guide will walk you through: Global rate changes Initial enrollments Change enrollments Retroactive coverage Correction

More information

ACH Positive Pay Manual

ACH Positive Pay Manual Eastern Bank TreasuryConnect ACH Positive Pay Manual This user manual provides instructions for setting up Alerts and managing services for ACH Positive Pay. Those services are: Setup Alerts Manage Exceptions

More information

Guide to Accounts and Services. This guide contains important details regarding the conversion of your accounts and services to Columbia Bank.

Guide to Accounts and Services. This guide contains important details regarding the conversion of your accounts and services to Columbia Bank. Guide to Accounts and Services This guide contains important details regarding the conversion of your accounts and services to Columbia Bank. Critical Information! Watch Your Mail! You will receive blue

More information

Because your time matters PRODUCER GUIDE. ipipeline Tools for AG Quick Ticket Processing

Because your time matters PRODUCER GUIDE. ipipeline Tools for AG Quick Ticket Processing PRODUCER GUIDE ipipeline Tools for AG Quick Ticket Processing Because your time matters Policies issued by: American General Life Insurance Company FOR FINANCIAL PROFESSIONAL USE ONLY NOT FOR PUBLIC DISTRIBUTION

More information

Any symbols displayed within these pages are for illustrative purposes only, and are not intended to portray any recommendation.

Any symbols displayed within these pages are for illustrative purposes only, and are not intended to portray any recommendation. Allocation Fund Investment Manager Getting Started Guide February 2018 2018 Interactive Brokers LLC. All Rights Reserved Any symbols displayed within these pages are for illustrative purposes only, and

More information

Farmers NetTeller Online Banking Application APPLICANT INFORMATION

Farmers NetTeller Online Banking Application APPLICANT INFORMATION THE FARMERS STATE BANK MEMBER FDIC www.fsbbrushakron.com P O BOX 324 P O BOX 300 BRUSH, CO 80723 AKRON, CO 80720 PHONE 970-842-5101 PHONE 970-345-2226 FAX 970-842-5105 FAX 970-345-2935 NAME Farmers NetTeller

More information

GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any customer account.

GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any customer account. GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any customer account. What s not changing? Do dealers have to sign up or enroll to use ACH Payoff?

More information

Payment Center Quick Start Guide

Payment Center Quick Start Guide Payment Center Quick Start Guide Self Enrollment, Online Statements and Online Payments Bank of America Merrill Lynch August 2015 Notice to Recipient This manual contains proprietary and confidential information

More information

ACH Initiation Enhanced Business Online Banking

ACH Initiation Enhanced Business Online Banking ACH Initiation Enhanced Business Online Banking ACH INITIATION PAGE 1 ACH Initiation Enhanced Business Online Banking Businesses initiate ACH payments and collections via the Make/Collect a Payment screen.

More information

Take advantage of convenient Lake City Bank services like Internet

Take advantage of convenient Lake City Bank services like Internet Open a new Lake City Bank checking account at any one of our convenient office locations or online at www.lakecitybank.com. Stop using your old checking account. But don t close your old checking account

More information

The best way to bank just got better.

The best way to bank just got better. The best way to bank just got better. New, enhanced mobile and online banking services are coming. Details inside. customersbank.com 2 A letter from our President & COO Dear Neighbor: We are always striving

More information

Internet Banking Agreement

Internet Banking Agreement Internet Banking Agreement E-SIGN ACT NOTICE estatements Receiving Account Information Electronically We need your consent to utilize websites, secure messaging, downloads, and mobile devices to provide

More information

BETHPAGE FEDERAL CREDIT UNION INTERNET BILL PAYMENT CONSUMER AND BUSINESS MEMBER AGREEMENT

BETHPAGE FEDERAL CREDIT UNION INTERNET BILL PAYMENT CONSUMER AND BUSINESS MEMBER AGREEMENT BETHPAGE FEDERAL CREDIT UNION INTERNET BILL PAYMENT CONSUMER AND BUSINESS MEMBER AGREEMENT In this agreement the words "you" and "your" mean the member(s) of the Credit Union and all authorized signers

More information

Welcome to Midland States Bank

Welcome to Midland States Bank Welcome to Midland States Bank Contents What s Next... 4 Conversion at a Glance... 5 Questions?... 5 Customer Care Center... 5 Customer Information Web Page... 6 Important Dates and Information... 6 Balances

More information

Online Banking Agreement and Disclosure

Online Banking Agreement and Disclosure Online Banking Agreement and Disclosure This Online Banking Agreement and Disclosure ("Agreement") describes your rights and obligations as a user of the Online Banking service or the Bill Payment service

More information

USE Credit Union Online Bill Payment

USE Credit Union Online Bill Payment USE Credit Union Online Bill Payment AGREEMENT AND DISCLOSURE Please retain a copy for your records Note: All references within this document to the terms "Payment Service" and/or "the Service" reflect

More information

1. Welcome to BenefitBridge. To access the BenefitBridge portal, login to BenefitBridge from the internet. 2. In the internet address bar, type:

1. Welcome to BenefitBridge. To access the BenefitBridge portal, login to BenefitBridge from the internet. 2. In the internet address bar, type: 1. Welcome to BenefitBridge. To access the BenefitBridge portal, login to BenefitBridge from the internet. 2. In the internet address bar, type: www.benefitbridge.com/egusd 1 1. If you are a returning

More information

Money Management (MX) Frequently Asked Question s

Money Management (MX) Frequently Asked Question s Money Management (MX) Frequently Asked Question s Account Maintenance How do I get rid of duplicate accounts? How do I permanently delete an account? How do I hide/exclude an account? How do I rename my

More information

Citizens State Bank Business Bill Pay-e AGREEMENT DISCLOSURE

Citizens State Bank Business Bill Pay-e AGREEMENT DISCLOSURE Citizens State Bank Business Bill Pay-e AGREEMENT DISCLOSURE This is your Business Bill paying agreement with Citizens State Bank. You may use Citizens State Bank's bill paying service, Business Bill Pay-e,

More information

What to Expect Upgrade Weekend The System Upgrade Brings Changes to Your Banking Relationship Frequently Asked Questions...

What to Expect Upgrade Weekend The System Upgrade Brings Changes to Your Banking Relationship Frequently Asked Questions... member guide Table of Contents What to Expect Upgrade Weekend... 2 The System Upgrade Brings Changes to Your Banking Relationship... 3 Frequently Asked Questions... 4 Deposit Accounts...4 Statements and

More information

ACCESSING THE RESIDENT PORTAL

ACCESSING THE RESIDENT PORTAL ACCESSING THE RESIDENT PORTAL STEP 1: Visit. STEP 2: In the top right corner of the screen, select Resident Log-in 1 LOGGING INTO YOUR RESIDENT PORTAL Tip: You may consider bookmarking this page since

More information

Fees There are currently no separate monthly or transaction fees assessed by the Bank for use of the Online Banking Service including the External

Fees There are currently no separate monthly or transaction fees assessed by the Bank for use of the Online Banking Service including the External Online Banking Account Agreement General This Online Banking Agreement (Agreement) for accessing your TrustTexas Bank, SSB account(s) via the Internet explains the terms and conditions of Online Banking.

More information

To create your own password, log in via the link in the second .

To create your own password, log in via the link in the second  . NOTE: In order to use the AccountChek services through the Encompass interface, your system admin has to enable AccountChek available to your company, and a login must be created for you by the AccountChek

More information

HomePath Online Offers Guide for Public Entity and Non-Profit Buyers

HomePath Online Offers Guide for Public Entity and Non-Profit Buyers HomePath Online Offers Guide for Public Entity and Non-Profit Buyers 2017 Fannie Mae. Trademarks of Fannie Mae. July 2017 1 Table of Contents Introduction... 3 HomePath Online Offers User Support... 3

More information