Strategic PLAN

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1 Strategic PLAN -

2 D MC Staff Legend Chief Administrative Officer Human Resources Information Services Policing Deputy Chief Administrative Officer Finance Administrative and Protective Services Fire Services GM of Development Services Planning Building Inspection Economic Development GM of Engineering & Public Works Roads Parks and Recreation Utilities Facilities Mayor and Council 2 P age

3 Strategic Focus The goals and objectives contained in this guiding document strive to meet West Kelowna Council s vision for this community. Building on the accomplishments of previous strategic planning, West Kelowna Council has refined its action plan for and beyond intending to meet the following overarching principles: Encouraging economic prosperity and development of all sectors Conducting necessary infrastructure improvements Creating walkable, connected neighbourhood hubs Fostering of relationships with MLA and MP Continuing to build a collaborative relationship with Westbank First Nation Providing ongoing community engagement and consultation opportunities Ensuring efficient and cost effective governmental operations Strategic Priority Categories The outlines West Kelowna Council s goals and objectives for the community. West Kelowna Council s key areas of emphasis are: Infrastructure Economic and Financial Environment Sustainability Governance Protective Services West Kelowna Council conducts strategic planning every year and is provided quarterly updates on progress and initiatives. This allows West Kelowna Council to continue to engage with citizens and adjust its goals as needed as it works to make West Kelowna a beautiful place to live, work and play. Vision To make informed decisions that meet the community needs to protect, enhance and celebrate our West Kelowna home. Mission The City of West Kelowna is an innovative local government that will make informed decisions to benefit the community by welcoming input and giving consideration to fiscal responsibility, environmental stewardship, healthy living and economic enhancement. City of West Kelowna Council Front Row Councillor Rusty Ensign, Mayor Doug Findlater, Councillor Carol Zanon Back Row Councillor Bryden Winsby, Councillor Duane Ophus, Councillor Rick de Jong, Councillor Rosalind Neis 3 P age

4 Infrastructure Goal: To prioritize, construct and maintain the City's a transportation, water, drainage and recreational infrastructure to support the needs of the community. 1. Infrastructure Strategic Priority Project Status 1. Continue to focus on our water resources 2. Ensure our transportation infrastructure supports our urban future, and improve as required per Transportation Master Plan 3. Create pedestrian friendly community 4. Recreational amenities are important to our community 5. Storm Water Management Construct Rose Valley Water Treatment Plan Complete Water Rate Study Establish drought plan Arterial Road Phased Improvement Plan Highway 97 corridor Under way Date Beyond 75% January 75% Under way Sidewalk development 20% October Trail development October Recreation Facility Start Master Plan Beyond Develop sports field complex Beyond Update Storm Water 100% Management Plan Review funding needs 4 P age

5 Economic and Financial Environment Goal: To diversify the tax base in the City of West Kelowna by investing in economic development, small business support and new revenue opportunities. 2. Economic and Financial Environment Strategic Priority Project Status 1. Continue disciplined financial management 2. Continue to support a diverse economy Create a property acquisition and disposition plan 75% Date Gravel removal royalty Investigate new revenue sources Facilitate a healthy business climate Promote tourism and encourage diversification of attractions D/CFO D/CFO 5 P age

6 3. Sustainability Strategic Priority Project Status 1. Ensure our land use strategies and DCC s allow for growth in accordance with our Official Community Plan 2. We continue to invest in a deliberate approach to planning and decision making in our community 3. Emergent social issues in the community Sustainability Goal: To ensure the City of West Kelowna is in a position to respond to emerging issues, while balancing growth andprosperity with environmental and social needs. Implement public notification process for development applications Minor review of Official Community Plan Continue to improve development service processes and timelines Ensure we are positioned for growth to help generate funds for infrastructure improvements Ensure we are positioned for external funding Ensure alignment between projects Committed to science and evidence based decision making Identify social issues and options to address the needs of the community Lobby IHA for increased health services Date 100% August 5% February 6 P age

7 Governance Goal: To ensure municipal governance and operations are as efficient and effective as possible. 4. Governance Strategic Priority Project Status 1. Create sufficient and appropriate workspace for City staff 2. Value good governance and strong relationship building 3. Clarify our bylaws and ensure they are relevant, adequately resourced and enforced Develop a strategy for City Hall Develop a Public Works facility Provide interim workspace plan Council Procedure Bylaw Work to improve the relationship with WFN Review Bylaw Enforcement Date 75% 90% Complete 100% April D D 7 P age

8 Protective Services Goal: To ensure West Kelowna is safe for all residents and visitors. 5. Protective Services Strategic Priority Project Status 1. Ensure that there is Council input on policing priorities 2. Emergency Evacuation Route 3. Establish Fire service priorities 4. Bylaw Enforcement priorities Date Hold a workshop with the RCMP on policing priorities 100% March Glenrosa second egress Forest Service Road Evacuation Route Fire Services Priority 5% Plan D Annual Priorities Workshop 100% April D 8 P age

9 Operational PLAN Departmental Projects 9 P age

10 Chief Administrative Officer Operational Plan Departmental Projects Status Start Date Estimated Facilitate Strategic Priorities Planning 50% January Provide Quarterly updates to Council Regular community consultation sessions and initiatives Transit service review 50% March 2016 Wireless backhaul 100% January 2016 June Succession planning Interim office space 90% May RCMP Policing Priority Road Safety 0% January RCMP Policing Priority Property Crime 0% January RCMP Policing Priority Drugs 0% January 10 P age

11 Deputy Chief Administrative Officer Departmental Projects Status Start Date Estimated General Election 0% January November D UBCM resolutions/briefing notes 100% January August D Community recognition program 0% September D Investigate need for Disability Committee 0% January D Mosquito control service expansion 0% January D Vehicle share reserve parking 0% January D Efficiency review action plan 5% February D Revenue technological advancements 50% 2016 online services, billing, etc. D Flag Policy review 100% January D Agenda Management review 30% January D Document Management review 45% February D Communication of Council Strategic Priorities 100% April May D Election Bylaw Review 0% August January D Website Redevelopment 25% January May D Special Events Bylaw 0% November March D Complete Fire Services Priority Plan 40% August D Implement Blue Card Command Training 100% January August D Develop and implement new WKFR Performance Measurement and Metrics 10% August D Fire danger monitoring and communications 100% January September D Continue updating Good Neighbour Bylaw 50% January D 11 P age

12 General Manager of Development Services Operational Plan Departmental Projects Status Start Date Estimated Hillside guidelines OCP amendment 100% January 2016 May Works and Service Bylaw housekeeping review 5% August May Westbank Centre wayfinding 0% June June Farm Loop wayfinding 10% June June Wine Trail wayfinding 10% June November Medical Marihuana Zoning Bylaw review (In anticipation of federal regulation review) 100% January 2016 June Update zoning bylaw in consideration of cannabis act 0% January June Parks acquisition and disposition strategy 80% January 2016 Parkland Acceptance Policy 10% January Safe Premises Bylaw review 95% January 2016 Gellatly Village Waterfront Plan 100% June 2015 February Official Community Plan housekeeping review 0% April Zoning Bylaw housekeeping review 5% September June Sign Bylaw review 30% June February Suite and Carriage Home Regulation and Enforcement review 100% January September Building Bylaw Review (legislative requirement) 5% July Gellatly Village vision brochure 0% April Development services enhancements 75% January Host Development Community Roundtable 5% June October Development Fees review 0% May Review improving development notification options 70% January CityView Public Portal launch 90% November 2016 October Implement CityView Reporting and Measurement Tool 100% November 2016 March Host Builders Roundtable 100% January 2016 March Host Legal Industry Roundtable 5% January October Central Okanagan Planning Study COPS (2 nd / 75% January 2015 corridor) - ongoing 12 P age

13 General Manager of Engineering & Public Works Operational Plan Departmental Projects Status Start Date Estimated Rose Valley Water Treatment Plant 50% January Road Rehab Program 30% January November Road Rehab Program 10% January November Pedestrian Improvement Program 35% January September Pedestrian Improvement Program 0% January November Walkway repairs (trails) 0% April November Boucherie Rd. Stuart to Ogden (construction) 0% June November Shannon Lake Road bridge replacement 95% June October Green Bay neighbourhood drainage improvements 0% Delayed Delayed Rosealee Lane drainage improvements 30% January November Klein Road drainage improvements 30% January November Drainage partnership Westbank First Nation 75% January 2016 Master Drainage Plan update 100% June 2016 October Athletic field lighting 75% March September Artifical turf field (planning) 20% February Artifical turf field (construction) 0% January November Vineyard Park playground (construction) 100% January May Pickle ball court improvements 100% January May Anders Park Tennis Court lighting 60% March August Wildhorse Park 30% June October CNR Wharf Phase 2 (Design) 0% January October Soccer Dome 20% January August Willow Park Bank Stabilization 100% March September Recreation Programming & Facilities Master Plan 0% January City Staff Office Space 50% January Jim Lind Boiler Replacement 100% June July Woodpecker Protection for Fire Hall % June July Emergency Generator for Fire Hall % April June Public Works Yard Concept Plan 50% February October Takeover and operation of Lions Hall 100% January Boucherie Road Watermain Replacement 0% April November Fire Hydrant Coverage 100% April October Water Leak Detection Program 0% April November Westbank Storage (Construction) 0% April October 2019 Pettman Road Booster Station Upgrades 30% April November Blackwood Reservoir Telemetry 100% January August 13 P age

14 Departmental Projects Status Start Date Estimated Sunnyside Intake Upgrades 25% January November Odour Control 100% August East Boundary/Casa Rio Lift Station Upgrades (Construction) 20% August Horizon lift station 90% January 2016 October Emergency back-up infrastructure for municipal operations 25% January 2016 Water Rate Study 90% January 2016 January Road maintenance review 75% January 2016 March East Boundary/Casa Rio lift station upgrades (design) 100% January 2016 February Kinsman Park Plan 95% January 2016 January 14 P age

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