Your Broker of Choice / Service is our Passion Corporate Insurance brokers you can trust Authorised Financial Services Provider License Number 1207

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1 Your Broker of Choice / Service is our Passion Corporate Insurance brokers you can trust Authorised Financial Services Provider License Number 1207

2 About VKNFS Company history VKN Financial Services (Pty) Ltd is a South African based, 100% black owned (BEE Level 3 Contributor), managed Intermediary, Consulting and Advisory service provider providing a unique, professional, short term insurance broking service. VKN Financial Services Pty Ltd is the brain child of Vis Naidoo the founding shareholder in July VKN represents the initials of the founding shareholder. The company is over a decade in business having established a strong and loyal client base across all sectors of the economy. What does VKNFS do VKNFS specialises in short term insurance broking services including but not limited to comprehensive needs analysis, obtaining quotations, quotation comparisons, client presentations and advice, claims handling, insurer negotiations, third party recoveries, loss adjuster appointments, policy administration and premium collections. Vision statement VKNFS vision will continue to be underpinned by the dedication to providing unparalleled products and services that adds both value and quality to our clients needs. Mission statement Values VKNFS values centre around and are designed to establish and maintain a successful and sustainable partnership with our clients, our staff members, and insurance companies, that respect the interests and goals of each party. This will be measured by our clients appointing us because of their belief in our ability to meet or exceed their expectations of price, service, and expertise. We envisage this to be achieved through a value system enshrined on the following: Knowledgeable, friendly staff that can empathise with our clients needs and circumstances, especially when handling a loss. Solutions that meet and exceed the expectations of our clients, and that are affordable, available, and understandable. Insight when developing and marketing products and services. Honesty, integrity and trust. Business goals & objectives By focusing on our strengths, our present client base, and the innovative way we have conducted our business to this track record. being galvanized.

3 Business strategy insurance, niche insurance products and markets by acquisition and mergers. Economic intent Whilst the economic intent of any company creation of jobs, skills transfer, economic transformation and social upliftment of the previously disadvantaged. Business concept Products VKNFS is committed to providing the best resources available to meet our clients needs. The VKNFS team is equipped to provide a comprehensive range of insurance programmes. This encompasses: Fire Buildings Combined Consequential Loss Burglary Money Goods In Transit Private Motor Motor Fleets Heavy Commercial Vehicles Motor Traders Internal and External Public Liability Products Liability Defective Workmanship Glass Hospitality Electronic Equipment Business All Risks Fidelity Guarantee Commercial Crime Accidental Damage Riot Professional Indemnity Liability Carriers Liability Warehouseman s Liability Employment Practice Liability Blanket Bankers Bond Engineering Risks: Contractors All Risks Machinery Breakdown, Works Damage Plant All Risks Performance Guarantees Advanced Payment Guarantees Retention Guarantees Aviation Fine Art Group Personal Accident Marine Cargo y Limited Insuring Trust

4 Services ance portfolio and spearhead the implementation of its risk management programme. - Placing of Insurance VKNFS assist clients with the: A. Gathering and preparation of underwriting information. B. Develop, recommend, negotiate and place insurance General Administration Administer all aspects of clients insurance portfolio s and relationships with insurance companies including, but not limited to, issues such as billing, reporting data and compliance with negotiated requirements: A. Organise and conduct monthly claims reviews. B. Provide the clients with an insurance schedule of all coverage. C. Carry out the instructions of the clients against mutually agreed deadline dates and standards. D. Maintain records in respect of the client s insurance coverage and risk management programme. Our Claims Management Service our mission. These include but are not limited to the following: Receiving, registration and closing of claims Appointment of assessors and loss adjustors Collation of all relevant claims information Engagement with contractors and repairers Negotiating acceptable claim settlements Institution and administration of recovery action against third parties Administering third party claims against our clients Managing claims funds and aggregate deductibles Participate in all claim and administrative settlement discussions and communications with insurance carriers Business competitiveness VKNFS has demonstrated throughout our years in existence that we possess the skills, infrastructure, information technology and resources to handle the client s insurances needs. Over the twelve years we have developed strong relationships with the insurance industry. We have negotiated with most insurers to obtain a delegated authority. This delegated authority gives us the mandate to: A. Issue policies ensuring accuracy and removing unnecessary delays in delivering policies to our clients, B. Collect premium thereby ensuring that correct premiums are collected without accounting queries and credit control problems, C. strong market relations built on honesty, trust and integrity. Please feel free to contact us (please turnover for contact details).

5 Gabriel Nkolongwane Customer Relationship VKNFS Team Manager Fax Delwena Naidoo Underwriting Technician Fax Vis Naidoo (AIISA, ASRMSA) Fax Molly Banda Bethuel Thenga Personal Assistant Claims Technician Fax: Fax Dale Stone Reynold Naidoo Broker Consultant Finance/Administration Fax Tumelo Ngcobo Trainee Claims

6 Contact VKN Financial Services Pty Ltd / / delwena@vknfs.co.za VKN House, 3 Wouter Street,Ridgeway, Johannesburg, Berrymead Avenue, Mondeor, Johannesburg, 2091