INDEPENDENT SCHOOL INSURANCE SPECIALISTS

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1 Education Practice INDEPENDENT SCHOOL INSURANCE SPECIALISTS EXPERIENCE COUNTS

2 Marsh s education team has a long heritage of excellence in the provision of specialist insurance products and services for independent schools. From the placement of cover, through to claims handling, we are available to provide you with the correct advice, support and service that your school will need. Marsh Independent School Insurance Specialist

3 WHY CHOOSE MARSH? Marsh s Education Practice specialises in working closely with all types and sizes of independent schools to deliver outstanding, cost-effective insurance cover and responsive, ongoing support. That is why we currently work with more than 1,500 independent schools and colleges across the UK. Finally, working with a broker, rather than going direct to insurers, gives clients more choice. A broker like Marsh will typically secure a range of insurance cover options, all tailored to client needs. This ensures that every client is able to compare different options side by side and select the most cost-effective option without the need to deal with multiple insurers. Our independent school clients benefit from our expertise and experience our ability to identify individual risk needs, source competitive and appropriate covers, and provide dedicated support through our UK-wide network of client executives. Naturally, they also have access to a tailored insurance proposition that is amongst the most comprehensive in the market. BENEFIT FROM OUR INDEPENDENCE One of the most common questions we are asked is: How can Marsh, an insurance broker, compete with the insurers that sell direct to the client? The answer is simple: The risk is often lower for the insurer when a broker is involved, therefore it can often attract a lower rate. What s more, a broker will always act as a partner and trusted advisor to its clients, offering added layers of support and protection. Our staff are education insurance specialists, who are professionally trained to provide advice and choose the right policy. Equally, sometimes the worst does happen, and when it does, the broker will act on the client s behalf. If the insurer is disinclined to pay and alleges that the claim is not covered, then the insured can expect the broker to represent them in any claims negotiation. By choosing to work with Marsh, independent schools gain access to: Comprehensive cover, relevant to the risks presented by the school. Value for money and sustainable premiums levels. Premiums that are not subject to retrospective annual adjustment. A team of education insurance experts dedicated to your school. An innovative approach to building an overall portfolio of protection. A buildings valuation survey and guarantee against under-insurance. Experienced claims staff, who are education specialists. Marsh has been protecting independent schools, and their pupils, since FAST FACT 2

4 OUR HISTORY The independent education sector has significant and specialist risk management and insurance needs. Marsh s Education Practice has a long heritage of meeting those needs, through excellence in the provision of education insurance products and services. The practice has been working in the education insurance sector since The business has had several changes of name since those days and now sits comfortably within Marsh, a global leader in insurance broking and risk management. The business continues to evolve and has expanded its range of products and services to the education sector. UNDERSTANDING YOUR INSURANCE NEEDS We believe that a brokered proposal is best suited to meet the needs of independent schools due to the fact that every school is different, with individual needs. Accordingly, we carefully consider every school s specific requirements to deliver a customised service and tailored portfolio of insurance cover that precisely fits with individual attitudes to risk and service expectations. Our general insurance offering includes: Property. Business interruption. Engineering. Employers liability. Public liability. Governors liability. Professional indemnity. Legal expenses. Motor and occasional business use cover. Travel. Our pupil and staff insurance schemes: Pupil personal accident: Providing benefits in the event of an accident that results in permanent disability to an insured pupil. Fees refund: Provision for the refund of school fees when a pupil is absent from school due to sickness, accident, or quarantine. Pupil health insurance: Cover to ensure a child who falls ill or is injured at school is able to benefit from rapid access to high quality health care. Pupil personal effects: Providing cover for a pupils property, including musical instruments, sporting equipment, and computers. Key staff health insurance: Private medical insurance for a school s staff and their dependents. Tablet PC: Providing 24-hour coverage against damage, both in and out of school. Our risk and advisory services: Risk advice. Health and safety. Voluntary employee benefits. Marsh Independent Schools Insurance Specialist

5 Marsh acts as insurance broker to independent schools ranging in size from 50 to over 1,500 pupils. FAST FACT 4

6 HOW WE SUPPORT YOU Excellence in customer service sits at the very heart of everything we do. From our office-based technical and claims staff, to the client executives that regularly visit our clients, we strive continually to provide independent schools with the highest levels of service. Our team of more than 100 education specialists is centred at our main education office in Haywards Heath, West Sussex, which means that servicing, technical, operational and claims experts are together under one roof. There are no call centres and each member of the team assigned to an independent school will take personal responsibility for its account. LOCAL SUPPORT All of our education clients are provided with a dedicated client executive based close to the schools they work with, all are well versed with any local or regional issues affecting our independent school clients. PROTECTING YOUR GOOD NAME Crisis communications cover of up to 10,000 is included in Marsh s education public liability policy*. *terms and conditions apply. IN-HOUSE CLAIMS FAST FACT Claims management is an integral part of a broker s role, but this aspect of the service delivery only becomes tangible in the event of a loss. We have dealt with hundreds of significant claims in the education sector, as well as thousands of claims where a speedy settlement is all that is required, such as travel and motor. When claims occur, you will not be directed to a claims call centre or online reporting site, but will instead speak to someone who understands schools and will deal with your claim professionally and sympathetically. Our claims team is there to support you and will represent you in the event of a dispute. You will be provided with out of hours emergency contact numbers, which will include your dedicated client executive. We provide efficient communications with insurers and external advisors, such as loss adjusters. We have delegated authority to settle property claims on behalf of insurers (subject to certain limits). The Marsh claims team has helped many independent schools with claims of all types and sizes. From large fires and floods, to smaller thefts and accidental damage claims, we will be able to advise and help you with the claims process. RISK MANAGEMENT As part of your insurance arrangement, we organise for your school to receive a free risk management survey from an expert survey team. This survey will provide advice and recommendations in respect of your risk management in areas such as health and safety, and security. The aim of the survey is to help you minimise the risks to your premises by identifying them, and highlighting measures that can be taken to mitigate them. Our risk management support does not end when your insurance is secured. All our independent school clients receive regular risk management updates for instance, alerting them to emerging risks and best practice responses. Marsh Independent Schools Insurance Specialist

7 OUR CREDENTIALS We work with more than 1,500 independent schools and colleges. We provide advice and guidance to a number of associations, including the Independent Schools Council. More than 370,000 pupils and staff at UK independent schools are protected by our personal accident insurance policies. We are brokers to some of the largest independent schools and schools groups. The Practice has been working in the education insurance sector since WHAT TO DO NEXT For further information on the insurance products and risk advisory services available to you, or if you would like to arrange a meeting to discuss your insurance requirements, please contact us: development.team@marsh.com 6

8 FOR FURTHER INFORMATION CONTACT: Marsh Limited, Education Practice, Capital House, 1-5 Perrymount Road, Haywards Heath, West Sussex, RH16 3SY +44 (0) uk.marsh.com/education ABOUT MARSH Marsh is a global leader in insurance broking and risk management. We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. We have approximately 27,000 colleagues working together to serve clients in more than 100 countries. Marsh is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy, and human capital. With more than 54,000 employees worldwide and approximately $12 billion in annual revenue, Marsh & McLennan Companies is also the parent company of Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; Mercer, a global leader in talent, health, retirement, and investment consulting; and Oliver Wyman, a global leader in management consulting. Follow Marsh on The information contained herein is based on sources we believe reliable and should be understood to be general risk management and insurance information only. The information is not intended to be taken as advice with respect to any individual situation and cannot be relied upon as such. Marsh Ltd is authorised and regulated by the Financial Conduct Authority. Copyright 2014 Marsh Ltd. All rights reserved.