Our Mission. About Us. Osprey Insurance Broker C Comprehensive Hotel Insurance Services

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1 Hotels Insurance

2 Osprey Insurance Brokers is an industry leader in the provision of innovative and comprehensive hotel insurance. We lead the insurance industry in providing extensive and all-inclusive hotel insurance and have done so for more than 20 years. We work alongside all sectors within this business, including property owners and leasers, investors, and developers. Whether you own or operate hotels, Osprey Insurance Brokers is available to help you safeguard your investments. A look at the hotel industry reveals a complex market. The hotel sector within the insurance market is seeing increasing pressure and changes, with a need for innovative, customized policies that provide more extensive coverage to developers, owners and operators. After a decade of limited development, today s hotel developers and owners are enjoying significant growth around the globe. Yet, political unrest, demands for higher quality amenities, economic conditions, and liability risks continue to play a role in insurance product selection. Upgrading capital is also an increasing consideration, with more development requiring better, more customized results.

3 About Us Our Mission Our mission at Osprey Insurance Brokers is to support and assist our global customers in achieving the highest level of risk mitigation possible while maintaining the most affordable insurance rates possible. To do this, we use our extensive experience and connections to meet the goals of each of our customers. Simply, Osprey Insurance Brokers is at the cutting edge of the hotel insurance market. We offer an extensive number of policy options allowing for complete customization of policies, especially in an ever-changing marketplace. Our customers includes major players in London and throughout international markets. To provide comprehensive service to our global markets, Osprey Insurance Brokers entered into a partnership with Tangiers Group, a market leader in emergency medical assistance and on-the-ground claims service. Tangiers Group offers the expertise necessary and a significant level of presence in frontier markets. With a strong network of insurance carriers, this partnership extends the services we can offer to our customers. Osprey Insurance Brokers offers a dedicated, highly skilled team of agents and hotel insurance experts necessary to ensure our customers gain outstanding access to the risk mitigation they need. We aim to provide the most reliable level of hotel insurance service in the most cost-effective manner possible. We never compromise on the quality of our coverage and security. Osprey Insurance Broker C Comprehensive Hotel Insurance Services By working hand-in-hand with global hotel leaders in every sector of the industry, Osprey Insurance Brokers is able to provide a wide range of coverage options tailored to meet each of our customers individual needs. We offer brokering services for all types of hotel insurance including contract risk management.

4 Property Insurance Coverage The following cover options protect the structure and contents of your business from covered perils. Policies include: HOTEL BUILDING INSURANCE GLASS, SIGNS, AND SANITARY FIXTURE COVERAGES DETERIORATION OF COLD AND REFRIGERATED STOCK MACHINERY, BOILER AND PRESSURE PLANT COVERAGE (ENGINEERING) Our hotel property insurance includes fixtures, fittings and all fixed structures within the hotel and exterior signage. Additionally, it covers all the contents including trade machinery. All this is in addition to the normal coverage for any loss or damaged sustained from the standard perils, which include fire, storms, lightning, explosions, impact and others. This coverage can include losses and damage arising accidentally in the form of All Risk basis of coverages. Our hotel insurance products cover the glass, signs and sanitary fixtures within the establishment. This coverage includes accidental damage or breakage to any form of fixed glass, mirrors or similar products, including accidental damage to sanitary fixtures. Our hotel insurance provides financial security against the deterioration of refrigerated stock following a breakdown of the refrigerating and chilling units under covered claims on all covered premises buildings. This policy provides coverage for machinery and equipment breakdowns of losses in situations not associated with poor maintenance and standard upkeep or wear and tear. It includes losses involving the cost to repair or replace the equipment under covered claims.

5 Income-Related Losses These policy options provide coverage for losses suffered if your business cannot operate as normal due to a covered peril. Coverage options include: LOSS OF RENT LOSS OF REVENUE LOSS OF REVENUE FOLLOWING ENGINEERING LOSSES LOSS OF MONEY Should a property become unable to be rented, due to a covered claim, this coverage provides for reimbursement for expected rent payables or receivables. It applies to standard perils and nonexcluded claims that hinder the location s ability to provide service. A form of business interruption insurance, this coverage offers protection from the loss of income associated with the business as a result of an insured loss or damage to the premises. The loss of income may be due to disasterrelated events closing the business facility, and it may also apply to instances of rebuilding after a loss or significant damage occurs. This policy option provides coverage for lost income if a business must temporarily shut down and accumulates extra expenses necessary to continue business operations while the business s equipment is being repaired. Policyholders of Loss of Money coverage gain protection from the loss of funds by any cause including the cost of repair or replacement of the safe or strongroom directly associated with a theft or an attempted theft. In this case, funds or money are defined as any cash, bank or currency notes, cheques, money or postal orders, current postage stamps, bankers drafts, telephone cards, and other assets belonging to the Insured party or for which the Insured party is responsible.

6 Liability Protections The following policy options provide hotel owners and operators with liability risks and coverage, including: PUBLIC AND PRODUCTS LIABILITY EMPLOYERS LIABILITY GROUP PERSONAL ACCIDENT FIDELITY GUARANTEE This coverage provides the hotel with protection from losses, damage or injury to third parties and their property in situations in which the hotel owner or operator, named as the Insured, is ultimately liable for those losses. This may include any instance in which the Insured is responsible to oversee that the property is adequately maintained and safe to use. Instances of loss may include guests slipping on a wet floor in which the property operator failed to provide for protection from known risks. Public and products liability insurance covers all sums the Insured may become legally liable to pay as compensation from a covered peril, which includes accidental bodily injury to any person, including hotel guests and others, excluding employees, that occurs in connection with business or service within the Insured s premises, including food and drink under product liability coverage. It also includes accidental loss of or damage to any third party property, cost or expense of litigation incurred by the Insured. Employers liability provides coverage for all sums the Insured becomes legally liable to pay in relation to the compensation for death or bodily injury of an employee that stems from or out of the course of employment. This policy may include legal costs and expenses. Our policy offers protection for the Insured party, such as employees, if the employee sustains some form of bodily injury caused by external violent or visible means that results in death or disablement or medical expenses. This policy offers additional coverage options that may include assault on any employee. Our policy provides hotel owners and operators with protection from loss of money or property sustained as the result of or the direct act of employees during the course of employment, which may include fraud, theft or dishonesty.

7 We re TAILORED INSURANCE SUPPORT Osprey Insurance Brokers work with our customers to develop the best solutions for their individual insurance requirements. Our analysis and research is part of our tailored package of support we provide to you. This provides personalized service and attention to each of our customers. ALTERNATIVE RISK PLACING METHODS Osprey Insurance Brokers provides all-inclusive risk management and advisory services on self-insurance options including on the feasibility of setting up risk retention vehicles including captive insurance companies and cells to cater for both insurance and re-insurance. Where You Are CONTRACT RISK MANAGEMENT We advise customers on insurance clauses and requirements comprehensively. We also assist with the initial stages of drafting and negotiating insurance and indemnity clauses within business contracts. EMERGENCY MEDICAL ASSISTANCE AND CLAIMS SERVICES When in need, our customers rely on Tangiers International worldwide emergency medical assistance. Aptly named, Tangiers International operates in over 50 countries, speaking 52 languages and managing over 40,000 global medical service providers. TRAVEL SERVICES By accessing related companies within the group, our service to customers begins before they leave home. OBS Advisory is an online platform that offers real-time updates in conflict zones, security information, and detailed analysis of global hotspots and Tangiers field personnel support.

8 Headquarters 54 Melita Street Valletta VLT 1122 Malta Contact us: Tel The company (Reg.: C19103) is licensed to carry on the business of insurance broking and is regulated by the Malta Financial Services Authority