Template SaaS agreement. User notes. using this template

Transcription

1 Templte SS greement User notes Ths s smple suppler frendly B2B SS serves greement for low vlue/low rsk SS serve supples. The terms nluded n the greement re not one-sze-fts-ll soluton, nd my requre ustomston to reflet the prtulr ommerl rrngements tht pply to your SS offerng. The terms re suppler frendly, ut they re not one-sded nd ths templte should remove the need for lengthy negotton. the whole luse s optonl nd you need to onsder whether to nlude t, sed on your rumstnes nd the other ssues set out n the user notes. Before fnlsng your doument, hek for ll squre rkets to ensure you hve onsdered the relevnt opton nd deleted the rkets. If you delete ny luse or shedule, rememer to ross referene hek the doument If the SS serve s omplex, hgh vlue/hgh rsk, or requres ddtonl serves to e provded (tht should e ddressed n the SS greement), you should use n greement tht ddresses the rsk ssues for eh of those rumstnes. The greement ssumes the prtes wll sgn the greement, rther thn t eng, e.g., onlne terms tht re not negotted. Templte SS onlne terms of use re lso vlle t usng ths templte The User Notes nd the sttements n the footer (ll mrked n red) re nluded to ssst you to prepre ths doument. They re for referene only. You should delete ll user notes nd the sttements n the footer from the fnl form of your doument. The use of [squre rkets] round lk text mens tht: the requested detls need to e nserted there re dfferent optons for you to onsder Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4

2 Confdentl SAAS AGREEMENT DATE PARTIES [User note: The Agreement ssumes tht two ompnes re enterng nto the Agreement. Dfferent prty dentfers wll e requred for other enttes.] 1 [INSERT FULL NAME], ompny numer [nsert numer] (Suppler) 2 [INSERT FULL NAME], ompny numer [nsert numer] (Clent) SECTION A: AGREEMENT AND KEY DETAILS AGREEMENT The Suppler grees to provde, nd the Clent grees to uy, the [nsert nme] Softwre s Serve offerng, nd relted serves, on the terms of the Agreement. The Agreement omprses: Seton A (Agreement nd Key Detls, nludng ths over pge nd the sgnture luses); nd Seton B (Generl Terms). KEY DETAILS [User note: Ths seton should nlude ll of the serve spef detls reltng to the SS serve n suffent detl to provde ertnty to oth prtes.] Item Detl Strt Dte [On the dte oth prtes sgn the Agreement/[Insert dte]]. [User note: The Strt Dte s often the dte of the Agreement. However, n some ses the prtes my wsh to provde tht the Agreement wll tke effet from future dte.] End Dte [Insert dte]. [User note: Where no End Dte s stted, the defult poston under luse 10 s tht the Agreement rolls over perodlly untl the Agreement s termnted.] SS Serve The SS Serve s [nsert detled desrpton of the serve provded to the Clent usng the Softwre]. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 2

3 Confdentl Item Detl Relted Serves [NA][As t the Strt Dte: [Insert desrpton]] [User note: To vod ny dspute s to wht s supposed to e provded, ths seton should set out n detl ny serve the Suppler s to provde n ddton to the SS Serve tself. Relted Serves my nlude ny (or ll) of the followng: mplementton nd ntegrton trnng permtted user regstrton onsultng support.] Fees nd Pyment Terms [User note: Where no nvoe dte nd pyment dte s stted n the tles elow, the defult poston n luse 5 pples (nmely, nvoe monthly n rrers nd pyment on the 20 th of the month fter dte of nvoe).] SS Serve Fees NZD[Insert the Fees for the stndrd SS serve] [User note: Inlude the se hrges nd ny vrle e.g. re the Fees on per user ss? Are the fees monthly or nnul?] Invoe dte [Insert dte] Pyment dte [Insert dte] Relted Serves Fees Invoe dte Pyment dte NZD[Insert Fees for eh Relted Serve] [Insert dte] [Insert dte] Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 3

4 Confdentl Item Detl [Insert Fees] [Insert dte] [Insert dte] [User note: If no Relted Serves re eng provded, smply lst NA n ths seton. Where the Fees for Relted Serves re on T&M ss, you my wsh to nlude hourly serve rtes or refer to your stndrd rte rd.] To vod dout, ddtonl Relted Serves my e requested y the Clent durng the term of the Agreement nd ddtonl Fees wll pply to those serves. Weste [Insert URL]. Eml ddresses for note Suppler [Insert eml ddress] Clent [Insert eml ddress] SIGNED [User note: The Agreement ssumes tht two ompnes re enterng nto the Agreement. Dfferent sgnture luses wll e requred for other enttes.] SIGNED for nd on ehlf of [INSERT FULL LEGAL NAME] y: ) ) Authorsed sgntory Prnt full nme SIGNED for nd on ehlf of [INSERT FULL LEGAL NAME] y: ) ) Authorsed sgntory Prnt full nme Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 4

5 Confdentl SECTION B: GENERAL TERMS 1 INTERPRETATION 1.1 Defntons: In the Agreement, the followng terms hve the stted menng: Term Menng [Insert nme] Softwre [User note: Move to ft lphetl order.] the softwre owned y the Suppler (nd ts lensors) tht s used to provde the SS Serve. Agreement Seton A (Agreement nd Key Detls, nludng the over pge nd sgnture luses) nd Seton B (Generl Terms). Confdentl Informton the terms of the Agreement nd ny nformton tht s not pul knowledge nd tht s otned from the other prty n the ourse of, or n onneton wth, the Agreement. The Suppler s Confdentl Informton nludes Intelletul Property owned y the Suppler (or ts lensors), nludng the [nsert nme] Softwre. The Clent s Confdentl Informton nludes the Dt. Dt ll dt, ontent, nd nformton (nludng Personl Informton) owned, held, used or reted y or on ehlf of the Clent tht s stored usng, or nputted nto, the Serves. End Dte the end dte set out n the Key Detls. Fees the fees set out n the Key Detls, s updted from tme to tme n ordne wth luse 5.4. Fore Mjeure n event tht s eyond the resonle ontrol of prty, exludng: n event to the extent tht t ould hve een voded y prty tkng resonle steps or resonle re; or lk of funds for ny reson. Intelletul Property Rghts nludes opyrght nd ll rghts exstng nywhere n the world onferred under sttute, ommon lw or equty reltng to nventons (nludng ptents), regstered nd unregstered trde mrks nd desgns, rut lyouts, dt nd dtses, Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 5

6 Confdentl Term Menng onfdentl nformton, know-how, nd ll other rghts resultng from ntelletul tvty. Intelletul Property hs onsstent menng, nd nludes ny enhnement, modfton or dervtve work of the Intelletul Property. Key Detls the Agreement spef detls set out n Seton A of the Agreement. Ojetonle nludes eng ojetonle, defmtory, osene, hrssng, thretenng, hrmful, or unlwful n ny wy. Pyment Terms the pyment terms set out n the Key Detls (f ny). [Permtted Users] [those personnel of the Clent who re uthorsed to ess nd use the Serves on the Clent s ehlf n ordne wth luse 3.3.] [User note: Delete f the onept of Permtted User s not used. See user note to luse 3.3.] Personl Informton hs the menng gven n the Prvy At Relted Serves ny relted serve desred n the Key Detls nd ny further serves tht the Suppler grees to provde to the Clent under the Agreement. SS Serve the serve hvng the ore funtonlty desred n the Key Detls. [The SS Serve s desred n more detl on the Weste, s the Weste s updted from tme to tme.] Serves the SS Serve nd ny Relted Serve. Strt Dte the strt dte set out n the Key Detls. Underlyng Systems the [nsert nme] Softwre, IT solutons, systems nd networks (nludng softwre nd hrdwre) used to provde the Serves, nludng ny thrd prty solutons, systems nd networks. Weste the nternet ste t the domn set out n the Key Detls, or suh other ste notfed to the Clent y the Suppler. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 6

7 Confdentl Term Menng Yer 12 month perod strtng on the Strt Dte or the nnversry of tht dte. 1.2 Interpretton: In the Agreement: luse nd other hedngs re for ese of referene only nd do not ffet the nterpretton of the Agreement; words n the sngulr nlude the plurl nd ve vers; referene to: v v prty to the Agreement nludes tht prty s permtted ssgns; personnel nludes offers, employees, ontrtors nd gents, ut referene to the Clent s personnel does not nlude the Suppler; person nludes n ndvdul, ody orporte, n ssoton of persons (whether orporte or not), trust, government deprtment, or ny other entty; nludng nd smlr words do not mply ny lmt; nd sttute nludes referenes to regultons, orders or notes mde under or n onneton wth the sttute or regultons nd ll mendments, replements or other hnges to ny of them; d e no term of the Agreement s to e red gnst prty euse the term ws frst proposed or drfted y tht prty; nd f there s ny onflt etween Seton B nd Seton A of the Agreement, Seton B prevls unless expressly stted otherwse n Seton A. 2 SERVICES 2.1 Generl: The Suppler must use resonle efforts to provde the Serves: n ordne wth the Agreement nd New Zelnd lw; exersng resonle re, skll nd dlgene; nd usng sutly sklled, experened nd qulfed personnel. 2.2 Non-exlusve: The Suppler s provson of the Serves to the Clent s non-exlusve. Nothng n the Agreement prevents the Suppler from provdng the Serves to ny other person. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 7

8 Confdentl 2.3 Avllty: [User note: The luse elow ples reltvely low serve level stndrd on the Suppler. Clents my expet more serve levels, e.g. vllty (uptme/downtme), response tmes, fx tmes, et., prtulrly f the Fees re hgh or the SS Serve s rtl to the Clent s opertons.] [Sujet to luse 2.3, t][t]he Suppler wll use resonle efforts to ensure the SS Serve s vlle [durng norml usness hours n New Zelnd/on 24/7 ss]. However, t s possle tht on oson the SS Serve my e unvlle to permt mntenne or other development tvty to tke ple, or n the event of Fore Mjeure. The Suppler wll use resonle efforts to pulsh on the Weste [nd/or notfy you y eml] dvne detls of ny unvllty. [Through the use of we serves nd APIs, the SS Serve nteropertes wth rnge of thrd prty serve fetures. The Suppler does not mke ny wrrnty or representton on the vllty of those fetures. Wthout lmtng the prevous sentene, f thrd prty feture provder eses to provde tht feture or eses to mke tht feture vlle on resonle terms, the Suppler my ese to mke vlle tht feture to the Clent. To vod dout, f the Suppler exerses ts rght to ese the vllty of thrd prty feture, the Clent s not enttled to ny refund, dsount or other ompenston.] [User note: Inlude luse 2.3 where your SS Serve reles on or nteropertes wth ny thrd prty serves e.g. loton dentfton. The luse llows the Suppler to djust the terms of the SS Serve f ny thrd prty feture or serve upon whh the SS serve reles eomes unvlle or s no longer ommerlly vle.] 2.4 Addtonl Relted Serves: The Suppler my, from tme to tme, mke vlle ddtonl serves to supplement the SS Serve. At the request of the Clent nd sujet to the Clent pyng the pplle Fees, the Suppler my gree to provde to the Clent n ddtonl Relted Serve on the terms of the Agreement. 3 CLIENT OBLIGATIONS 3.1 Generl use: The Clent nd ts personnel must: use the Serves n ordne wth the Agreement solely for: the Clent s own nternl usness purposes; nd [User note: If there s more spef purpose for whh the Serves should e used, e.g. the Clent s nternl usness purposes to ssess wdget stok numers, updte ths suluse to over tht spef purpose. It s mportnt to drft ths purpose of use luse s nrrowly s possle euse t wll lower your rsk of the Serves eng used n unntended wys. It lso provdes good Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 8

9 Confdentl ground for exersng other remedes f the Clent s n reh of ths suluse.] lwful purposes [(nludng omplyng wth the Unsolted Eletron Messges At 2007)] [User note: The Unsolted Eletron Messges At 2007 s desgned to stop spmmng tvtes. Inlude the optonl text f the SS Serve enles users to ontt thrd prtes.]; nd not resell or mke vlle the Serves to ny thrd prty, or otherwse ommerlly explot the Serves. 3.2 Aess ondtons: When essng the SS Serve, the Clent nd ts personnel must: d e not mpersonte nother person or msrepresent uthorston to t on ehlf of others or the Suppler; orretly dentfy the sender of ll eletron trnsmssons; not ttempt to undermne the seurty or ntegrty of the Underlyng Systems; not use, or msuse, the SS Serve n ny wy whh my mpr the funtonlty of the Underlyng Systems or mpr the lty of ny other user to use the SS Serve; not ttempt to vew, ess or opy ny mterl or dt other thn: tht whh the Clent s uthorsed to ess; nd to the extent neessry for the Clent nd ts personnel to use the SS Serve n ordne wth ths Agreement; f g nether use the SS Serve n mnner, nor trnsmt, nput or store ny Dt, tht rehes ny thrd prty rght (nludng Intelletul Property Rghts nd prvy rghts) or s Ojetonle, norret or msledng; nd omply wth ny terms of use on the Weste, s updted from tme to tme y the Suppler. 3.3 Personnel: [User note: The drftng of ths luse wll depend on whether the onept of Permtted User s used nd, f so, the proess y whh people eome Permtted Users. Cluses 3.3 to 3.3 ontemplte the Clent eng le to dd memers of ther personnel s Permtted Users, provded they dvse the Suppler of the nme of tht Permtted User nd ny other nformton the Suppler requres. The luse wll need to e modfed f, e.g., the Suppler requres eh Permtted User to e set up wth ther own unque ount. If the onept of Permtted Users does not pply, retn only 3.3d nd delete luses 3.3, nd nd the referenes to Permtted Users.] [Wthout lmtng luse 3.2, no ndvdul other thn Permtted User my ess or use the SS Serve. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 9

10 Confdentl d The Clent my uthorse ny memer of ts personnel to e Permtted User, n whh se the Clent wll provde the Suppler wth the Permtted User s nme nd other nformton tht the Suppler resonly requres n relton to the Permtted User. The Clent must proure eh Permtted User s omplne wth luses 3.1 nd 3.2 nd ny other resonle ondton notfed y the Suppler to the Clent.] A reh of ny term of the Agreement y the Clent s personnel [(nludng, to vod dout, Permtted User)] s deemed to e reh of the Agreement y the Clent. 3.4 Authorstons: The Clent s responsle for prourng ll lenes, uthorstons nd onsents requred for t nd ts personnel to use the Serves, nludng to use, store nd nput Dt nto, nd proess nd dstrute Dt through, the Serves. 4 DATA 4.1 Suppler ess to Dt: The Clent knowledges tht: the Suppler my requre ess to the Dt to exerse ts rghts nd perform ts olgtons under the Agreement; nd to the extent tht ths s neessry ut sujet to luse 7, the Suppler my uthorse memer or memers of ts personnel to ess the Dt for ths purpose. The Clent must rrnge ll onsents nd pprovls tht re neessry for the Suppler to ess the Dt s desred n luse Anlytl Dt: The Clent knowledges nd grees tht: the Suppler my: use Dt [nd nformton out the Clent s [nd the Clent s end users ] use of the Serves] to generte nonymsed nd ggregted sttstl nd nlytl dt (Anlytl Dt); [nd] use Anlytl Dt for the Suppler s nternl reserh nd produt development purposes nd to ondut sttstl nlyss nd dentfy trends nd nsghts; [nd] [supply Anlytl Dt to thrd prtes;] the Suppler s rghts under luse 4.2 ove wll survve termnton of expry of the Agreement; nd ttle to, nd ll Intelletul Property Rghts n, Anlytl Dt s nd remns the Suppler s property. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 10

11 Confdentl 4.3 Agent: The Clent knowledges nd grees tht to the extent Dt ontns Personl Informton, n olletng, holdng nd proessng tht nformton through the Serves, the Suppler s tng s n gent of the Clent for the purposes of the Prvy At 1993 nd ny other pplle prvy lw. The Clent must otn ll neessry onsents from the relevnt ndvdul to enle the Suppler to ollet, use, hold nd proess tht nformton n ordne wth the Agreement. 4.4 Bkups of Dt: Whle the Suppler wll tke stndrd ndustry mesures to k up ll Dt stored usng the Serves, the Clent grees to keep seprte k-up opy of ll Dt uploded y t onto the SS Serve. 4.5 [Interntonl storge of Dt: The Clent grees tht the Suppler my store Dt (nludng ny Personl Informton) n seure servers n [nsert overses terrtory/es] nd my ess tht Dt (nludng ny Personl Informton) n [nsert overses terrtory/es] nd New Zelnd from tme to tme.] [User note: Inlude luse 4.5 f Dt wll (or my) e stored offshore. If you nlude luse 4.5, ensure eh relevnt jursdton s nluded.] 4.6 Indemnty: The Clent ndemnfes the Suppler gnst ny llty, lm, proeedng, ost, expense (nludng the tul legl fees hrged y the Suppler s soltors) nd loss of ny knd rsng from ny tul or lleged lm y thrd prty tht ny Dt nfrnges the rghts of tht thrd prty (nludng Intelletul Property Rghts nd prvy rghts) or tht the Dt s Ojetonle, norret or msledng. 5 FEES 5.1 Fees: The Clent must py to the Suppler the Fees. 5.2 Invong nd pyment: The Suppler wll provde the Clent wth vld GST tx nvoes on the dtes set out n the Pyment Terms, or f there re none, monthly n rrers for the Fees due n the prevous month. The Fees exlude GST, whh the Clent must py on txle supples under the Agreement. The Clent must py the Fees: on the dtes set out n the Pyment Terms, or f there re none, y the 20 th of the month followng the dte of nvoe; nd eletronlly n lered funds wthout ny set off or deduton. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 11

12 Confdentl 5.3 Overdue mounts: The Suppler my hrge nterest on overdue mounts. Interest wll e lulted from the due dte to the dte of pyment (oth nlusve) t n nnul perentge rte equl to the orporte overdrft referene rte (monthly hrgng yle) ppled y the Suppler s prmry trdng nk s t the due dte (or, f the Suppler s prmry trdng nk eses to quote tht rte, then the rte whh n the opnon of the nk s equvlent to tht rte n respet of smlr overdrft ommodton expressed s perentge) plus 2% per nnum. 5.4 Inreses: [User note: Cluse 5.4 ontempltes n nnul Fee nrese n lne wth the New Zelnd Consumer Pre Index nd llows the Clent to ext the rrngement f t doesn t wsh to py the nresed Fees.] By gvng t lest [30] dys note, the Suppler my nrese the Fees one eh Yer (ut not the frst Yer) y the perentge hnge n the New Zelnd Consumer Pre Index (or smlr or equvlent ndex f tht ndex eses to e pulshed) over the 12 months preedng the lst qurterly pulton of tht ndex ssued y Sttsts New Zelnd pror to the dte of the note. Fees updted under ths luse re deemed to e the Fees lsted n the Key Detls. If the Clent does not wsh to py the nresed Fees, t my termnte the Agreement on no less thn [10] dys note, provded the note s reeved y the Suppler efore the effetve dte of the Fee nrese. If the Clent does not termnte the Agreement n ordne wth ths luse, t s deemed to hve epted the nresed Fees. 6 INTELLECTUAL PROPERTY 6.1 Ownershp: Sujet to luse 6.1, ttle to, nd ll Intelletul Property Rghts n, the Serves, the Weste, nd ll Underlyng Systems s nd remns the property of the Suppler (nd ts lensors). The Clent must not ontest or dspute tht ownershp, or the vldty of those Intelletul Property Rghts. Ttle to, nd ll Intelletul Property Rghts n, the Dt (s etween the prtes) remns the property of the Clent. The Clent grnts the Suppler worldwde, non-exlusve, fully pd up, trnsferle, rrevole lene to use, store, opy, modfy, mke vlle nd ommunte the Dt for ny purpose n onneton wth the exerse of ts rghts nd performne of ts olgtons n ordne wth the Agreement. 6.2 Know-how: To the extent not owned y the Suppler, the Clent grnts the Suppler royltyfree, trnsferle, rrevole nd perpetul lene to use for the Suppler s own usness purposes ny know-how, tehnques, des, methodologes, nd smlr Intelletul Property used y the Suppler n the provson of the Serves. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 12

13 Confdentl 6.3 Feedk: If the Clent provdes the Suppler wth des, omments or suggestons reltng to the Serves or Underlyng Systems (together feedk): ll Intelletul Property Rghts n tht feedk, nd nythng reted s result of tht feedk (nludng new mterl, enhnements, modftons or dervtve works), re owned solely y the Suppler; nd the Suppler my use or dslose the feedk for ny purpose. 6.4 [Thrd prty stes nd mterl: The Clent knowledges tht the SS Serve my lnk to thrd prty westes or feeds tht re onneted or relevnt to the SS Serve. Any lnk from the SS Serve does not mply ny Suppler endorsement, pprovl or reommendton of, or responslty for, those westes or feeds or ther ontent or opertors. To the mxmum extent permtted y lw, the Suppler exludes ll responslty or llty for those westes or feeds.] [User note: Delete luse 6.4 f there re no lnks to thrd prty westes or feeds.] 6.5 Thrd prty Intelletul Property Rghts ndemnty: [User note: Ths s the only ndemnty provded y the Suppler. The ndemnty protets the Clent gnst lms y thrd prtes tht the SS Serve nfrnges those thrd prtes Intelletul Property Rghts. Whle provdng n ndemnty s optonl, most ustomers wll nsst on n ndemnty of ths nture. The sope of the ndemnty wll depend on the negottng power of the prtes.] The Suppler ndemnfes the Clent gnst ny lm or proeedng rought gnst the Clent to the extent tht lm or proeedng lleges tht the Clent s use of the SS Serve n ordne wth the Agreement onsttutes n nfrngement of thrd prty s Intelletul Property Rghts (IP Clm). The ndemnty s sujet to the Clent: promptly notfyng the Suppler n wrtng of the IP Clm; mkng no dmsson of llty nd not otherwse prejudng or settlng the IP Clm, wthout the Suppler s pror wrtten onsent; nd gvng the Suppler omplete uthorty nd nformton requred for the Suppler to ondut nd/or settle the negottons nd ltgton reltng to the IP Clm. The osts nurred or reovered re for the Suppler s ount. The ndemnty n luse 6.5 does not pply to the extent tht n IP Clm rses from or n onneton wth: the Clent s reh of the Agreement; use of the SS Serve n mnner or for purpose not resonly ontemplted y the Agreement or otherwse not uthorsed n wrtng y the Suppler; or ny thrd prty dt or ny Dt. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 13

14 Confdentl If t ny tme n IP Clm s mde, or n the Suppler s resonle opnon s lkely to e mde, then n defene or settlement of the IP Clm, the Suppler my (t the Suppler s opton): otn for the Clent the rght to ontnue usng the tems whh re the sujet of the IP Clm; or modfy, re-perform or reple the tems whh re the sujet of the IP Clm so they eome non-nfrngng. 7 CONFIDENTIALITY 7.1 Seurty: Eh prty must, unless t hs the pror wrtten onsent of the other prty: keep onfdentl t ll tmes the Confdentl Informton of the other prty; effet nd mntn dequte seurty mesures to sfegurd the other prty s Confdentl Informton from unuthorsed ess or use; nd dslose the other prty s Confdentl Informton to ts personnel or professonl dvsors on need to know ss only nd, n tht se, ensure tht ny personnel or professonl dvsor to whom t dsloses the other prty s Confdentl Informton s wre of, nd omples wth, the provsons of luses 7.1 nd Permtted dslosure: The olgton of onfdentlty n luse 7.1 does not pply to ny dslosure or use of Confdentl Informton: d e for the purpose of performng the Agreement or exersng prty s rghts under the Agreement; requred y lw (nludng under the rules of ny stok exhnge); whh s pully vlle through no fult of the repent of the Confdentl Informton or ts personnel; whh ws rghtfully reeved y prty to the Agreement from thrd prty wthout restrton nd wthout reh of ny olgton of onfdentlty; or y the Suppler f requred s prt of on fde sle of ts usness (ssets or shres, whether n whole or n prt) to thrd prty, provded tht the Suppler enters nto onfdentlty greement wth the thrd prty on terms no less restrtve thn ths luse 7. 8 WARRANTIES 8.1 Mutul wrrntes: Eh prty wrrnts tht t hs full power nd uthorty to enter nto nd perform ts olgtons under the Agreement whh, when sgned, wll onsttute ndng olgtons on the wrrntng prty. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 14

15 Confdentl 8.2 No mpled wrrntes: To the mxmum extent permtted y lw: the Suppler s wrrntes re lmted to those set out n the Agreement, nd ll other ondtons, gurntees or wrrntes whether expressed or mpled y sttute or otherwse (nludng ny wrrnty under Prt 3 of the Contrt nd Commerl Lw At 2017) re expressly exluded nd, to the extent tht they nnot e exluded, llty for them s lmted to NZD[1,000.00]; nd the Suppler mkes no representton onernng the qulty of the Serves nd does not promse tht the Serves wll: meet the Clent s requrements or e sutle for prtulr purpose[, nludng tht the use of the Serves wll fulfl or meet ny sttutory role or responslty of the Clent]; or [User note: Inlude squre rketed text f the Clent s pul uthorty or hs sttutory/pul funton.] e seure, free of vruses or other hrmful ode, unnterrupted or error free. 8.3 Consumer Gurntees At: The Clent grees nd represents tht t s qurng the Serves, nd enterng the Agreement, for the purposes of trde. The prtes gree tht: to the mxmum extent permssle y lw, the Consumer Gurntees At 1993 nd ny other pplle onsumer proteton legslton does not pply to the supply of the Serves or the Agreement; nd t s fr nd resonle tht the prtes re ound y ths luse Lmtton of remedes: Where legslton or rule of lw mples nto the Agreement ondton or wrrnty tht nnot e exluded or modfed y ontrt, the ondton or wrrnty s deemed to e nluded n the Agreement. However, the llty of the Suppler for ny reh of tht ondton or wrrnty s lmted, t the Suppler s opton, to: supplyng the Serves gn; nd/or pyng the osts of hvng the Serves suppled gn. 9 LIABILITY 9.1 Mxmum llty: The mxmum ggregte llty of the Suppler under or n onneton wth the Agreement or reltng to the Serves, whether n ontrt, tort (nludng neglgene), reh of sttutory duty or otherwse, must not n ny Yer exeed [nsert p e.g. n mount equl to the Fees pd y the Clent under the Agreement n the prevous Yer (whh n the frst Yer s deemed to e the totl Fees pd y the Clent from the Strt Dte to the dte of the frst event gvng rse to llty)]. The p n ths luse 9.1 nludes the p set out n luse 8.2. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 15

16 Confdentl 9.2 Unreoverle loss: Nether prty s lle to the other under or n onneton wth the Agreement or the Serves for ny: loss of proft, revenue, svngs, usness, use, dt (nludng Dt), nd/or goodwll; or onsequentl, ndret, ndentl or spel dmge or loss of ny knd. 9.3 Unlmted llty: Cluses 9.1 nd 9.2 do not pply to lmt the Suppler s llty: under the ndemnty n luse 6.5; or under or n onneton wth the Agreement for: personl njury or deth; frud or wlful msondut; or reh of luse 7. Cluse 9.2 does not pply to lmt the Clent s llty: to py the Fees; under the ndemnty n luse 4.6; or for those mtters stted n luse No llty for other s flure: Nether prty wll e responsle, lle, or held to e n reh of the Agreement for ny flure to perform ts olgtons under the Agreement or otherwse, to the extent tht the flure s used y the other prty flng to omply wth ts olgtons under the Agreement, or y the neglgene or msondut of the other prty or ts personnel. 9.5 Mtgton: Eh prty must tke resonle steps to mtgte ny loss or dmge, ost or expense t my suffer or nur rsng out of nythng done or not done y the other prty under or n onneton wth the Agreement. 10 TERM, TERMINATION AND SUSPENSION 10.1 Durton: Unless termnted under ths luse 10, the Agreement: strts on the Strt Dte nd ends on the End Dte; ut where no End Dte s set out n the Key Detls, ontnues for suessve terms of [nsert term e.g. 12 months] from the Strt Dte unless prty gves [nsert perod, e.g. 60 dys ] note tht the Agreement wll termnte on the expry of the then-urrent term [No fult termnton: Ether prty my termnte the Agreement on [t lest [nsert perod e.g. 3 months ] pror note to the other prty][the nnversry of the Strt Dte y gvng t Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 16

17 Confdentl lest [nsert perod e.g. 3 months ] note pror to tht nnversry dte].] [User note: Inlude luse 10.2 where t would e useful to termnte the greement t wll, nd mend s neessry to reflet the ommerl terms greed wth the Clent. If ths luse s retned, luse 10.3 should e ttled Other termnton rghts.] 10.3 [Other t][t]ermnton rghts: Ether prty my, y note to the other prty, mmedtely termnte the Agreement f the other prty: rehes ny mterl provson of the Agreement nd the reh s not: remeded wthn 10 dys of the reept of note from the frst prty requrng t to remedy the reh; or ple of eng remeded; eomes nsolvent, lqudted or nkrupt, hs n dmnstrtor, reever, lqudtor, sttutory mnger, mortggee s or hrgee s gent pponted, eomes sujet to ny form of nsolveny ton or externl dmnstrton, or eses to ontnue usness for ny reson; or s unle to perform mterl olgton under the Agreement for 30 dys or more due to Fore Mjeure. If the remedes n luse 6.5 re exhusted wthout remedyng or settlng the IP Clm, the Suppler my, y note to the Clent, mmedtely termnte the Agreement Consequenes of termnton or expry: d Termnton or expry of the Agreement does not ffet ether prty s rghts nd olgtons tht rued efore tht termnton or expry. On termnton or expry of the Agreement, the Clent must py ll Fees for Serves provded pror to tht termnton or expry. Exept to the extent tht prty hs ongong rghts to use Confdentl Informton, t the other prty s request followng termnton or expry of the Agreement nd sujet to luse 10.4d, prty must promptly return to the other prty or destroy ll Confdentl Informton of the other prty tht s n the frst prty s possesson or ontrol. At ny tme pror to one month fter the dte of termnton or expry, the Clent my request: opy of ny Dt stored usng the SS Serve, provded tht the Clent pys the Suppler s resonle osts of provdng tht opy. On reept of tht request, the Suppler must provde opy of the Dt n ommon eletron form. The Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 17

18 Confdentl Suppler does not wrrnt tht the formt of the Dt wll e omptle wth ny softwre; nd/or deleton of the Dt stored usng the SS Serve, n whh se the Suppler must use resonle efforts to promptly delete tht Dt. To vod dout, the Suppler s not requred to omply wth luse 10.4d to the extent tht the Clent prevously requested deleton of the Dt Olgtons ontnung: Cluses whh, y ther nture, re ntended to survve termnton or expry of the Agreement, nludng luses 4.6, 6, 7, 9, 10.4, 10.5 nd 11, ontnue n fore Rghts to restrt: Wthout lmtng ny other rght or remedy vlle to the Suppler, the Suppler my restrt or suspend the Clent s ess to the SS Serve nd/or delete, edt or remove the relevnt Dt f the Suppler onsders tht the Clent (nludng ny of ts personnel) hs: undermned, or ttempted to undermne, the seurty or ntegrty of the SS Serve or ny Underlyng Systems; used, or ttempted to use, the SS Serve: for mproper purposes; or n mnner, other thn for norml opertonl purposes, tht mterlly redues the opertonl performne of the SS Serve; d trnsmtted, nputted or stored ny Dt tht rehes or my reh the Agreement or ny thrd prty rght (nludng Intelletul Property Rghts nd prvy rghts), or tht s or my e Ojetonle, norret or msledng; or otherwse mterlly rehed the Agreement Proess: The Suppler must notfy the Clent where t restrts or suspends the Clent s ess, or deletes, edts or removes Dt, under luse Cluse 10.4d wll not pply to the extent tht t reltes to Dt deleted or removed under luse DISPUTES 11.1 Good fth negottons: Before tkng ny ourt ton, prty must use est efforts to resolve ny dspute under, or n onneton wth, the Agreement through good fth negottons. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 18

19 Confdentl 11.2 Olgtons ontnue: Eh prty must, to the extent possle, ontnue to perform ts olgtons under the Agreement even f there s dspute Rght to seek relef: Ths luse 11 does not ffet ether prty s rght to seek urgent nterloutory nd/or njuntve relef. 12 GENERAL 12.1 Fore Mjeure: Nether prty s lle to the other for ny flure to perform ts olgtons under the Agreement to the extent used y Fore Mjeure, provded tht the ffeted prty: mmedtely notfes the other prty nd provdes full nformton out the Fore Mjeure; uses est efforts to overome the Fore Mjeure; nd ontnues to perform ts olgtons to the extent prtle Rghts of thrd prtes: No person other thn the Suppler nd the Clent hs ny rght to eneft under, or to enfore, the Agreement Wver: To wve rght under the Agreement, tht wver must e n wrtng nd sgned y the wvng prty Independent ontrtor: Sujet to luse 4.3, the Suppler s n ndependent ontrtor of the Clent, nd no other reltonshp (e.g. jont venture, geny, trust or prtnershp) exsts under the Agreement Notes: A note gven y prty under the Agreement must e delvered to the other prty v eml usng the eml ddress set out n the Key Detls or otherwse notfed y the other prty for ths purpose. If the note s note of termnton, opy of tht eml must e mmedtely delvered (y hnd or ourer) to the Chef Exeutve or equvlent offer of the other prty t the other prty s lst known physl ddress Severlty: If ny provson of the Agreement s, or eomes, llegl, unenforele or nvld, the relevnt provson s deemed to e modfed to the extent requred to remedy the lleglty, unenforelty or nvldty. If modfton under luse 12.6 s not possle, the provson must e treted for ll purposes s severed from the Agreement wthout ffetng the leglty, enforelty or vldty of the remnng provsons of the Agreement Vrton: Sujet to luse 5.4, ny vrton to the Agreement must e n wrtng nd sgned y oth prtes. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 19

20 Confdentl 12.8 Entre greement: The Agreement sets out everythng greed y the prtes reltng to the Serves, nd supersedes nd nels nythng dsussed, exhnged or greed pror to the Strt Dte. The prtes hve not reled on ny representton, wrrnty or greement reltng to the sujet mtter of the Agreement tht s not expressly set out n the Agreement, nd no suh representton, wrrnty or greement hs ny effet from the Strt Dte. Wthout lmtng the prevous sentene, the prtes gree to ontrt out of setons 9, 12A nd 13 of the Fr Trdng At 1986, nd tht t s fr nd resonle tht the prtes re ound y ths luse Suontrtng nd ssgnment: The Clent my not ssgn, novte, suontrt or trnsfer ny rght or olgton under the Agreement wthout the pror wrtten onsent of the Suppler, tht onsent not to e unresonly wthheld. The Clent remns lle for ts olgtons under the Agreement despte ny pproved ssgnment, suontrtng or trnsfer. Any ssgnment, novton, suontrtng or trnsfer must e n wrtng. Any hnge of ontrol of the Clent s deemed to e n ssgnment for whh the Suppler s pror wrtten onsent s requred under luse In ths luse hnge of ontrol mens ny trnsfer of shres or other rrngement ffetng the Clent or ny memer of ts group whh results n hnge n the effetve ontrol of the Clent Lw: The Agreement s governed y, nd must e nterpreted n ordne wth, the lws of New Zelnd. Eh prty sumts to the non-exlusve jursdton of the Courts of New Zelnd n relton to ny dspute onneted wth the Agreement Counterprts: The Agreement my e sgned n ounterprts, eh of whh onsttutes n orgnl nd ll of whh onsttute the sme greement. A prty my enter the Agreement y sgnng nd emlng ounterprt opy to the other prty. Ths templte doument s provded for gudne purposes only. We reommend you otn the help of qulfed lwyer to omplete t. Use of ths doument s sujet to the terms nd ondtons set out t Smmonds Stewrt Lmted 2018 V1.4 20