BC HYDRO INQUIRY OF EXPENDITURES SAP PLATFORM EXHIBIT A2-5. Commission staff submits the following document for the record in this proceeding:

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1 Laurel Ross Acting Commission Secretary Website: Sixth Floor, 900 Howe Street Vancouver, BC Canada V6Z 2N3 TEL: (604) BC Toll Free: FAX: (604) Log No , VIA May 3, 2016 Mr. Tom Loski Chief Regulatory Officer Regulatory & Rates Group British Columbia Hydro and Power Authority 16 th Floor 333 Dunsmuir Street Vancouver, BC V6B 5R3 Dear Mr. Loski: BC HYDRO INQUIRY OF EXPENDITURES SAP PLATFORM EXHIBIT A2-5 Re: British Columbia Hydro and Power Authority Inquiry of Expenditures related to the adoption of the SAP Platform British Columbia Utilities Commission Action on Complaint Commission staff submits the following document for the record in this proceeding: April 8, 2016 BC Hydro responses to Commission Information Request dated March 9, 2016 on information technology expenditures Yours truly, Original signed by: Laurel Ross KB/cms Enclosure PF/BCH_Inquiry SAP Expenditures/A2-5_BCH-Resps-BCUC_IR-1

2 A2-5 Tom A. Loski Chief Regulatory Officer Phone: Fax: April 8, 2016 Ms. Laurel Ross Acting Commission Secretary British Columbia Utilities Commission Sixth Floor 900 Howe Street Vancouver, BC V6Z 2N3 Dear Ms. Ross: RE: British Columbia Utilities Commission (BCUC or Commission) British Columbia Hydro and Power Authority (BC Hydro) BC Hydro writes to enclose its responses to the Commission s Information Requests of March 9, For further information, please contact me. Yours sincerely, Tom Loski Chief Regulatory Officer rg/af Enclosure Copy to: Mr. Adrian Dix MLA, Vancouver Kingsway Adrian.dix.mla@leg.bc.ca British Columbia Hydro and Power Authority, 333 Dunsmuir Street, Vancouver BC V6B 5R3

3 ...,,\:, t~j'~ BRITISH COLUAJB!A British Columbia Utilities Commission Laurel Ross Acting Commission Secretary Website: Sixth Floor, 900 Howe Street Vancouver, BC Canada V6Z 2N3 TEL: (604) BC Toll Free: FAX: (604) Log No VIA March 9, 2016 Ms. Jessica McDonald President and Chief Executive Officer British Columbia Hydro and Power Authority 16th Floor- 333 Dunsmuir Street Vancouver, BC V6B SR3 Mr. Tom Laski Chief Regulatory Officer British Columbia Hydro and Power Authority 16th Floor- 333 Dunsmuir Street Vancouver, BC V6B SR3 Dear Ms. McDonald and Mr. Laski: Re: Review of British Columbia Hydro and Power Authority Information With respect to BC Hydro's expenditures related to the SAP Program, the British Columbia Utilities Commission (Commission) staff seeks further information, as contained in Appendix A to this letter. Commission staff request that the information be provided by Friday, April 8, Information contained in the responses may be reviewed by the Commission to determine further action, if any. Yours truly, dross. Laurel Ross SW/ls cc: Mr. Adrian Dix MLA, Vancouver-Kingsway (adrian.dix.mla@leg.bc.ca) IP\BC Hydro\ _BC Hydro IT Expenditures Staff Questions

4 Appendix A Page 1 of 8 BC Hydro Information British Columbia Utilities Commission Staff Questions 1.0 On page 7 of BC Hydro's letter to the Commission dated January 8, 2016, BC Hydro states: "In summary, in both its testimony and in its response to Undertaking 62, BC Hydro failed to take the opportunity to bring the Commission up-to-date with respect to its approach to IT&T systems." 1.1 Does BC Hydro believe the failure to bring the Commission up to date with respect to its Information Technology & Telecommunications (IT&T) systems in both the F Revenue Requirements Application (RRA) oral hearing and in response to Undertaking No. 62 from that oral hearing, as acknowledged by BC Hydro, constitutes a contravention of the Utilities Commission Act? If not, please explain how section 43 of the Utilities Commission Act has not been contravened. 1.2 In BC Hydro's opinion, to ensure accountability, what would be a reasonable response from the Commission when a regulated utility does not provide full and complete disclosure within a proceeding? 2.0 On page 10 of BC Hydro's letter to the Commission dated January 8, 2016, BC Hydro states that it has "spent $142 million in capital and operating dollars on SAP-related projects in the years ending December 31, 2015." 2.1 Please provide the names of each project that BC Hydro has included in its calculation of "SAPrelated" project expenditures totalling $142 million, and provide the amount of capital and operating expenditures attributable to each project. 3.0 BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B- 23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the "Other Capital Expenditures less than $5 million" line. IP\BC Hydro\ _BC Hydro IT Expenditures Staff Questions

5 Appendix A Page 2 of 8 Further, in response to BCUC IR , BC Hydro provides the following table which "lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP": Rice fcjreg;s Ye<.'I"S Ferrnining Bcpendi- F2012 F2013 FAM4 Ei<penditures Rm Rm Ran tties Total Cb9: g,p Hl RE!It1ed Rqeds Srnmoo $rnllia1 Snillioo Snillioo $millial $nillioo UJS:orner F 1aiOOS'!ip Mm~ment (C".R'\It) ao 18) 1E[) Slipply <hjn 6J Taent ~ment lnt~ion lio Ass:lt Mm;::gament ) 1ED B.J~t Ft~ng A:n & 9:hedule V\lcf:k _ Ftqed & Fbrtfolio rv~ment (PAVl} EMA:::Iwer {forrneriy 1-R~ems ~a:eftieflt) Total Glpita t:q:enditu-es lid TID In response to BCUC IR , BC Hydro provides the following table which shows the "capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project": Project F2009 F2010 f2011 Total Cost {$million) ($million) ($million) ($million) Enterprise Fimmcials Upgrade L SAP Integration Total Capital : Enterprise Financiais Upgrade- Change Management Enterprise Financiais Upgrade- Training Enterprise Financia!s Upgrade- Other Total Operating 0.2 Ul

6 Appendix A Page 3 of 8 In the same response (BCUC IR ), BC Hydro also provides the following table and explanation: The projects and associated costs listed below occurred in parallel to the Enterprise Financials Upgrade project. These costs are treated separately from the Enterprise Financials Upgrade project as the costs are shared across multiple ERP solutions (e.g. 1 a SAP user license is used for SAP Financials and is used for other SAP ERP solutions such as EMPower). Project F1009 f2010 F2011 Total Cost ($million) ($million) ($million) ($million) SAP Common Infrastructure SAP Enterprtse licensing 3J O.i SAP H arcr.vare Infrastructure - L5 O.i t6 Total capital SAP Common Infrastructure - O.i Total Operating Please fill out the table below for EACH of the projects that BC Hydro has identified as being part of the SAP program. These projects have been referenced in the preambles above but are restated below for further clarity: i. Enterprise Financials Upgrade; ii. Customer Relationship Management (CRM); iii. Supply Chain; iv. Talent Management Integration; v. Asset Management; vi. Budget Processing; vii. Plan & Schedule Work (PSW); viii. Project & Portfolio Management (PPM); ix. EMPower (formerly HR Systems Replacement); x. SAP Common Infrastructure; xi. SAP Enterprise Licensing; xii. SAP Hardware Infrastructure; xiii. Each individual project contained within the description "Multiple smaller projects included in the 'Other Capital Expenditures less than $5 million"' as stated by BC Hydro in response to BCUC IR (see above preamble); and xiv. Any projects listed in response to Question 2.1 which have not been already been captured in the above list of projects. Project Name (e.g. Enterprise Financials F09 FlO Fll F12 F13 F14 FlS FlG Upgrade) Current Status as of December 31, 2015 (i.e. F16) *e.g. Completed/ In Progress/ Cancelled/ Deferred, etc...

7 Appendix A Page 4 of 8 Development Stage if not completed as of December 31, 2015 *e.g. Design/ Implementation, etc... Project Name Change (if applicable) *provide each version of the project name as it changed over the years Total Final Capital Cost, if completed, in the fiscal year the project was completed Total Final Operating Costs, if completed, in the fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed *this amount should be included in the F16 column with a further explanation of the forecast remaining expenditures per year Forecast Total Cost stated in the RRA *include each RRA in which the project was identified in the applicable fiscal year and the forecast total capital cost provided in that RRA Total Authorized Cost per Business Case *if a project has multiple business cases due to changes to the project or changes in the development stage, provide each authorized total cost in the applicable fiscal year, and attach each business case with this response Level of approval(s) required *e.g. Board/Executive/Management BCUC Approval? (Y/N) 3.2 For each of the SAP projects that BC Hydro has classified in response to Question 3.1 as either cancelled or deferred, please provide a detailed explanation for the reason for the cancellation or deferral For deferred projects, please also indicate if and when BC Hydro plans to re-start the project and how this deferral will likely impact the project's budget. 3.3 For each of the SAP projects that BC Hydro has classified in response to Question 3.1 as currently still in progress, please provide the estimated date of completion. 3.4 For each of the SAP projects identified in response to Question 3.1 as "completed," please provide the variance between the authorized total capital and operating costs and the actual capital and operating costs, and describe the causes of the variances. 3.5 If BC Hydro has initiated any new SAP projects that are not captured in the response to Question 3.1, please complete an additional table for each of these new SAP projects. 3.6 Please indicate if there are any SAP-related projects that are anticipated to proceed but had not

8 Appendix A Page 5 of8 commenced as of December 31, Please provide the names and descriptions of these projects (if any) and prov.ide the estimated total amount of capital and operating expenditures for each project. 4.0 On July 31, 2014, BC Hydro filed its F2014 Annual Financial Report (Annual Report) with the Commission. In the Attachment to Section 8- Part 2 of the Annual Report, BC Hydro states it has changed the presentation of Appendices I and J capital projects as follows: "...for those projects in the implementation stage, the total capital costs have been prepared based on the Authorized Amount. In the past, total capital costs may have been provided based on either the Authorized Amount or Forecast Capital Amount, depending on the line of business the project originated from." Please explain if, in its past RRAs, the IT&T capital project costs provided in Appendices I and J were based on the Authorized Amounts, or the Forecast Capital Amounts. Please specifically clarify which cost amount was used for each of the projects identified in Question Please explain the impact in terms of differences in expenditure amounts of using the Authorized Amount versus the Forecast Capital Amount when reporting on capital expenditures. 4.3 Please explain how BC Hydro determined which project capital costs would be presented based on the Authorized Amount and which would be presented based on the Forecast Capital Amount and the rationale for making these determinations. 4.4 With regards to variances between the total actual capital cost of an IT&T project and the budgeted/authorized capital cost, what is BC Hydro's generally accepted threshold for cost variances (e.g. ten percent higher or lower than budgeted/authorized)? What actions do BC Hydro's management, executives, and/or Board take, if any, if actual spending for an IT&T capital project is above the authorized spending amount but within the threshold? In the case of an IT&T project's final capital cost exceeding the authorized cost by an amount greater than the threshold, please describe in detail BC Hydro's internal processes for addressing this situation, including the action taken by BC Hydro's management, executives, and/or Board. 4.5 Please provide a detailed explanation of the authorization process for an IT&T project, including the following: i. The process for determining the level of approval required for IT&T project expenditures, including the dollar thresholds which trigger each level of approval; ii. iii. Whether or not all IT&T capital projects require business cases. If certain projects do not require business cases, explain how the need for a business case is determined; and At what development stages of an IT&T capital project business cases are required. 5.0 As stated in Question 4.0, on July 31, 2014, BC Hydro filed its F2014 Annual Financial Report with the Commission. The following questions refer to page 12 of Appendix I (which is the Attachment to Section 8- Part 2 of the F2014 Annual Report), as well as the attachment to Appendix I- Explanation of Differences, pages For each of the technology projects described on page 12 of Appendix I as "New Projects", 1 BC Hydro F2014 Annual Financial Report, Attachment to Section 8- Part 2, p. 1.

9 Appendix A Page 6 of 8 please indicate whether the new project is connected, either directly or indirectly, to the SAP program For the new projects that BC Hydro does not consider connected to the SAP program, please explain why not and provide a detailed description of the project If the project is considered to be connected to the SAP program, please complete the table outlined in Question 3.1 for each applicable new project. The Plan & Schedule Work (PSW) project (Line Item #50 of Appendix I) is listed as "completed." The Total Capital Cost shown in the F2015-F2016 RRA column is $7.7 million, which is $25.9 million lower than what was forecast in the F2012-F2014 Amended RRA. The following explanation for this variance is provided in Note IT 15 on page 20 of the attachment to Appendix 1: "The project delivered the foundational portion of the intended scope ofthe project before the remaining scope became part of the overall T&D Transformation project in F2013. The scope was then altered to support the overall strategy of T&D technology roadmap. The majority of the remaining deliverables of the original PSW project were split betw~en two current projects: Distribution Work Scheduling (DWS) and Scheduling Dispatch & Mobility (SD&M)." 5.2 Please confirm, or explain otherwise, that the applicable line items in Appendix I for the DWS and SD&M projects referenced in Note IT 15 are Item #12 and Item #18, respectively. 5.3 If BC Hydro did not include the DWS and SD&M projects either as part of the Plan & Schedule Work table in response to Question 3.1 or as a New Projects table in response to Question 5.1.2, please explain why not and please add these projects to the information provided on the Plan & Schedule Work project in response to Question Please explain why the scope of the PSW project was altered and how this project has been incorporated into the overall T&D Transformation project. 5.5 What portion of the authorized cost for the PSW project as outlined in the PSW project's business case was re-allocated to the T&D Transformation project? 5.6 What level of approval(s) was required prior to making this project change (e.g. management/ executive/board)? 5.7 Should the remaining scope of the PSW project, which became part of the T&D Transformation project, be included as part of BC Hydro's total SAP program costs? If not, please explain why not. 5.8 Please revise the SAP project table created for the PSW project in response to Question 3.1 to include the information and costs that were transferred to the T&D Transformation project. There are four separate projects listed in Appendix I that include the name "Enterprise Service Bus" (ESB): Line item #13- ESB Platform Upgrade; Line Item #41- ESB Integration [formerly Enterprise Service Bus (Recurring Annual Projects)]; Line Item #42- ESB Integration Phase 3 [formerly Enterprise Service Bus (Recurring Annual Projects)]; and Line Item #43- ESB Foundational Enhancements.

10 Appendix A Page 7 of Please provide a detailed description of the ESB projects and explain whether any (or all) of the ESB projects are related to the SAP program Please complete the table outlined in Question 3.1 for the ESB projects. If the ESB projects began as a single project and over time were separated into discrete projects, please reflect this by including all the ESB projects in one consolidate'd table. There are three separate projects listed in Appendix I which include the name "Customer Portal": Line item #21- Customer Portal- Release 1 (formerly Customer Portal); Line item #38- Customer Portal- Release 3 (formerly Customer Portal); and Line item #39- Customer Portal- Release 4 (formerly Customer Portal). The following information on the Customer Portal projects is provided in Note IT 10 on page 19 of the attachment to Appendix 1: Customer Portal increased in complexity and was split into four discrete projects... The four projects are defined as: (1) Customer Portal Release 1 (Infrastructure foundation), (2) Customer Portal Release 3 (Self-Service Platform), (3) Customer Portal Release 4 (Web Content Management), and (4) Customer Portal Release 5 (Enhanced Self-Service Capability). Release 5 was cancelled upon completion of the Definition phase ofthe project. For the remaining projects, the key areas that contributed to the higher cost are: customer development of the 'MyHydro' web self-service foundation, server/hardware costs, system performance and security. As part of the BC Hydro F2012-F2014 RRA proceeding, BC Hydro provided the Business Case for the Customer Portal project in response to AMPC IR Section 1 of the Business Case states: "This project is classified as sustaining capital and is one of two initiatives in the "Web Redevelopment" project included in the IT&T Governance Capital and IOMA budgets for F2011 and F2012." 2 Figure 1 on the same page of the Business Case shows that Project 1 is titled "Integrated Portal" and Project 2 is titled "Customer Portal." 5.11 Please confirm, or explain otherwise, that the Integrated Portal project referenced in the Customer Portal Business Case and Line Item #44 of Appendix I titled "Integrated Web Portal" are the same project. Section 2 of the Business Case states: "The proposed Customer Portal is an essential enabler for SMI, Kairos, EMPower-eRecruit, DSM program delivery, and other business initiatives... " 3 Section 3 of the Business Case further states: "The current bchydro.com technology platform has remained unchanged since A "bolt-on" approach has not adequately evolved sufficient reliability or support for current, and increasingly more demanding business needs. The current platform... is 2 BC Hydro F RRA, Exhibit B-16, AMPC IR , Attachment 1, p bid.

11 Appendix A Page 8 of 8 unable to effectively support other transformational projects (including EMPower, Plan Schedule Work, and Project and Portfolio Management)." In consideration of the Customer Portal Business Case excerpts provided in the above preamble, would BC Hydro consider the Customer Portal project to be connected to the SAP Program? Please explain why or why not Please complete the table outlined in Question 3.1 for the Customer Portal project. 6.0 In BC Hydro's IT&T Five-Year Plan- Year 2, filed as Appendix R to the Amended F2012-F2014 RRA, BC Hydro states the following: "The IT&T plan is based upon the principle of "One Hydro" and a few important strategic intents... Simplify the application environment with SAP as the core... " 5 Pages 32 and 33 of the IT&T Five-Year Plan- Year 2 provide the F2010 IT&T Operations Costs and the F2010-F2014 planned IT&T capital project spending. 6.1 Please provide the following information related to the overall IT&T Five-Year Plan operating and capital expenditures: The total (i.e. cumulative five-year) and per year actual IT&T capital expenditures from F2010 through F2014; The total (i.e. cumulative five-year) and per year budgeted IT&T capital expenditures from F2010 through F2014 based on BC Hydro's IT&T Five-Year Plan- Year 1; The annual actual IT&T operating expenditures for each of the years F2010 through F2014; and The annual budgeted IT&T operating expenditures for each of the years F2010 through F Please provide the same information as requested in Question 6.1; however, limit the responses to capital and operating expenditures related to the SAP program. 4 1bid. 5 Ibid, Exhibit B-1-3, Appendix R, p. 3.

12 Acronyms and Abbreviations B BCH BCTC BC Hydro BC Transmission Corporation C CCFT CCS CCM CIDC CLE CRM Customer Connections Foundational Technology Customer Care and Services Construction and Contract Management Calgary Data Centre Common Logging and Exception Handling Customer Relationship Management D DEF DMS DR DWS Definition Distribution Management System Disaster Recovery Distribution Work Scheduling E ERP ESB EXEC Enterprise Resource Planning Enterprise Service Bus Executive F FSR Financial System Replacement Page i

13 Acronyms and Abbreviations G GIS GRC Geographical Information System Governance, Risk and Compliance H HCM HR Human Capital Management Human Resources I IDN IDM IMP IOMA IT Identification Identity Management Implementation Initiative Operating Maintenance and Administration Information Technology and Telecommunications K KIDC Kamloops Data Centre L LGS Large General Service M MDG MGMT Master Data Governance Management O OCIO Office of the Chief Information Officer Page ii

14 Acronyms and Abbreviations OMA Operating Maintenance and Administration P PCER PPM PSW Project Completion and Evaluation Report Project and Portfolio Management Plan and Schedule Work S SAP SCM SD&M SHE SMI SAP AG (Germany) Supply Chain Management Schedule, Dispatch & Mobility Safety, Health and Environment Smart Metering and Infrastructure T T&D TBD TIBCO Transmission & Distribution To be deteremined Tibco Software Inc. Page iii

15 P British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of On page 7 of BC Hydro s letter to the Commission dated January 8, 2016, BC Hydro states: In summary, in both its testimony and in its response to Undertaking 62, BC Hydro failed to take the opportunity to bring the Commission up-to-date with respect to its approach to IT&T systems Does BC Hydro believe the failure to bring the Commission up to date with respect to its Information Technology & Telecommunications (IT&T) systems in both the F Revenue Requirements Application (RRA) oral hearing and in response to Undertaking No. 62 from that oral hearing, as acknowledged by BC Hydro, constitutes a contravention of the Utilities Commission Act? RESPONSE: No. However, the standards that BC Hydro sets for itself go beyond specific legal th standards. As we acknowledged in our January 8, 2016 response (January 8P Response) to the complaint filed by Mr. Adrian Dix on December 8, 2015 (the Complaint), BC Hydro did not meet those high standards in respect of this matter.

16 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of On page 7 of BC Hydro s letter to the Commission dated January 8, 2016, BC Hydro states: In summary, in both its testimony and in its response to Undertaking 62, BC Hydro failed to take the opportunity to bring the Commission up-to-date with respect to its approach to IT&T systems Does BC Hydro believe the failure to bring the Commission up to date with respect to its Information Technology & Telecommunications (IT&T) systems in both the F Revenue Requirements Application (RRA) oral hearing and in response to Undertaking No. 62 from that oral hearing, as acknowledged by BC Hydro, constitutes a contravention of the Utilities Commission Act? If not, please explain how section 43 of the Utilities Commission Act has not been contravened. RESPONSE: In BC Hydro s January 8th Response to the Complaint, Appendix 4 contained a response from BC Hydro s external legal counsel with respect to section 106 of the Utilities Commission Act (the Act) and we did not request a response from them on section 43. In light of the Commission s above information request, BC Hydro has asked its external legal counsel to address section 43 of the Act, which response is attached.

17 BCUC IR Attachment 1 Page 1 of 2

18 BCUC IR Attachment 1 Page 2 of 2

19 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of On page 7 of BC Hydro s letter to the Commission dated January 8, 2016, BC Hydro states: In summary, in both its testimony and in its response to Undertaking 62, BC Hydro failed to take the opportunity to bring the Commission up-to-date with respect to its approach to IT&T systems In BC Hydro s opinion, to ensure accountability, what would be a reasonable response from the Commission when a regulated utility does not provide full and complete disclosure within a proceeding? RESPONSE: In BC Hydro s view, the nature of the Commission s response to a regulated utility s failure to provide full and complete disclosure should be determined using the following stepped analysis: 1. Did the regulated utility s failure to disclose breach the Act; 2. If yes, what enforcement powers does the Commission have in the context of that breach pursuant to Part 8 of the Act; 3. Whether or not the Act has been breached, did the failure to disclose materially affect the Commission s decision such that the Commission should consider employing its powers of reconsideration under section 101 of the Act; and 4. If the failure to disclose did not constitute a breach of the Act nor materially affect a Commission decision, should the Commission nevertheless address specific questions to the utility pursuant to section 43 of the Act to ensure that the information that was not previously disclosed is required to be disclosed in future proceedings? The first two steps in the analysis must be undertaken formally based on the provisions of the Act. The third step is nuanced and requires the Commission to consider the nature of the proceeding in which the failure to disclose occurred, the importance of the information that was held back, the likelihood that the information would have affected the decision and the practicality of reconsidering the decision in all of the circumstances. In the fourth step, when contemplating whether to require further information in the future, BC Hydro believes that the Commission should strive to strike an appropriate balance between ensuring that it receives the information it requires

20 P Response P Response P Response British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of 2 on the one hand and not being overly prescriptive on the other. Clearly the process will benefit and the quality of the Commission s decisions will be enhanced by advance identification of the information required by the Commission. However, the process will not benefit from overly prescriptive requirements to file information that is not of ultimate benefit to the Commission s decision making process. In the context of the Complaint: In respect of steps 1 and 2, BC Hydro has formally responded in Appendix 4 of th its January 8P and in response to BCUC IR above; th In respect of step 3, the January 8P explained that the failure to disclose the information relating to SAP did not have any impact on the decisions made by the Commission in the 2009/10 RRA and the information was volunteered in all subsequent processes to which it was material. Further, employing its powers of reconsideration under section 101 of the Act would be impractical given the length of time since the March 2009 decision in the 2009/10 RRA; and In respect of step 4, BC Hydro recognizes that IT capital spending raises th unique challenges. It is for that reason that the January 8P proposed a dialogue with respect to changes in practice that would see more timely review and oversight of BC Hydro capital projects, particularly in connection with IT expenditures. BC Hydro continues to believe that a collaborative process amongst the BCUC staff, stakeholders and BC Hydro staff could result in an improved process with respect to IT capital spending filing requirements. In summary, while the nature of the Commission s response to a failure to disclose information should depend on the circumstances, its response in the context of the issues addressed in the Complaint should be directed to development of a new consensus on the nature of the information BC Hydro should be required to file in future in connection with IT capital spending.

21 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of On page 10 of BC Hydro s letter to the Commission dated January 8, 2016, BC Hydro states that it has spent $142 million in capital and operating dollars on SAP-related projects in the years ending December 31, Please provide the names of each project that BC Hydro has included in its calculation of SAP-related project expenditures totalling $142 million, and provide the amount of capital and operating expenditures attributable to each project. RESPONSE: Given the enterprise nature of SAP, a very large number of projects involve SAP in varying degrees; some involve core functions of SAP while others connect to SAP in a minimal manner. In addition, BC Hydro has not typically categorized IT project expenditures internally as SAP-related or non-sap related. In this context, we consider SAP-related to include projects that invest in the SAP platform and core modules, and projects in which functionality resides primarily in SAP core capabilities. Projects that are not considered SAP-related are those in which the primary function does not reside in SAP, but which may integrate with SAP or have no connection to SAP. To establish which projects should be considered SAP-related, BC Hydro reviewed all IT&T projects and made an assessment of the degree to which each project involved SAP as described above. As such, Table 1 below summarizes $158 million in SAP-related project expenditures, which include the $142 million as reported on page 10 of the January 8 th Response, but noting the following: BC Hydro has not included in Table 1 two projects that were initially included in the $142 million total, Supply Chain Solutions SharePoint and Supply Chain Solutions Passport totalling approximately $9.3 million, because their primary function does not reside in SAP. The projects listed in rows 47 through 59 are additional projects defined as SAPrelated. BC Hydro notes that expenditures reported in the Table 1 are totals, as of December 31, 2015, for projects that began between F2009 and F2015. BC Hydro s response to BCUC IR reports expenditures for new SAP-related projects, defined as beginning in F2016. We also include a Table 2, which provides a summary of expenditures totalling approximately $9 million for SAP-related projects that did not proceed to implementation and the capital expenditures were written off. Finally, the Smart Metering and Infrastructure (SMI) project had $18.3 million in SAP-related expenditures. The SMI project was under separate governance and

22 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of 7 therefore these expenditures were not part of the 5-year IT capital plan nor in the IT capital budget. Table 1: SAP-related projects (F2009- F2015), expenditures as of December 31, 2015 # Project Project Category Capital ($000) Operating ($000) Total ($000) 1 SAP Financials License (SAP Enterprise Licenses) 2 SAP Common Infrastructure (SAP Enterprise Program Common Infrastructure) 3 SAP Mobile & Handheld Device Management 4 F10 SAP Infrastructure 5 SAP NetWeaver Technical Enhancements 6 SAP Enhancements Pack 7 Upgrade 7 SAP Enhancements Pack 6 Upgrade 8 Data Masking for SAP and Portal Platform 5,801 5,801 Platform 4, ,391 Platform 2, ,869 Platform 1,587 1,587 Platform 1, ,246 Platform 1,098 1,098 Platform Platform SAP Solution Manager Implementation Platform SAP Licensing F14 Platform SAP Security Access Retrofit 12 SAP Environment Upgrade Platform Platform

23 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 7 # Project Project Category Capital ($000) Operating ($000) Total ($000) 13 SAP Governance, Risk and Control (GRC) 10.0 Implementation 14 Enterprise Financials Upgrade (Financial Systems Replacement Project) 15 SAP Financial Reporting Enhancements F13 16 SAP Financials - Reporting Enhancements F11/F12 17 PowerTech Lab Financial System Migration 18 PeopleSoft Decommissioning 19 Financial Reporting Enhancements F15/F16 20 SAP Journal Voucher Upload Tool 21 SAP Expense Workflow Enhancements 22 SAP FSR Changes to Distribution Outage Data Warehouse 23 SAP Finance Enhancements F15 Financial Financial 16,144 2,743 18,887 Financial 1, ,431 Financial 1,044 1,044 Financial Financial & Human Resources Financial Financial Financial Financial Financial Project and Portfolio Management (PPM) Project & Portfolio Management 20,970 4,996 25,966

24 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 4 of 7 # Project Project Category Capital ($000) Operating ($000) Total ($000) 25 Project & Portfolio Management (PPM) Enhancements F13 26 Project & Portfolio Management (PPM) Enhancements F14 27 SAP Project & Portfolio Management (PPM) Enhancements F15 28 EMPower Project (formerly HR Systems Replacement) 29 Learning Management System Replacement 30 SAP Incident Management System 31 SAP Incident Management System (Environment) 32 Human Capital Management Enhancements F15 33 SAP Human Capital Management (HCM) System F13 Enhancements 34 Qualification and Learning Management System (QLMS) Enhancements Work Program - F15/F16 35 Common Payroll Holdback Project & Portfolio Management Project & Portfolio Management Project & Portfolio Management Human Resources 15,532 3,090 18,622 Human Resources 2, ,511 Human Resources 1, ,666 Human Resources Human Resources Human Resources Human Resources Human Resources 59 59

25 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 5 of 7 # Project Project Category Capital ($000) Operating ($000) Total ($000) 36 Human Capital Management Enhancements F14 37 Supply Chain Management 38 Supply Chain Solutions - SAP 39 Supply Chain Applications 40 Supply Chain Solutions - SAP Meters 41 Plan and Schedule Work (PSW) Management 42 SAP Investigative Case Management 43 SAP Collections Module 44 SAP Customer Care System (CCS) Enhancements F15 45 Net Metering SAP Billing Rate 46 SAP Customer Care System (CCS) Address Management 47 Mobile Application Infrastructure 48 Worksoft Test Automation 49 Harmonized Sales Tax (HST) Human Resources Supply Chain 9,362 1,419 10,781 Supply Chain 6, ,626 Supply Chain 2,030 1,349 3,379 Supply Chain 2, ,169 Work and Asset Management 7,748 2,778 10,526 Customer 2, ,631 Customer Customer Customer Customer Platform Platform Financial Provincial Sales Tax (PST) Reinstatement Financial

26 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 6 of 7 # Project Project Category Capital ($000) Operating ($000) Total ($000) 51 Project & Portfolio Management (PPM) System Security Enhancements 52 erecruitment Enhancements Work Program F15 53 Distribution Work Scheduling 54 Work Management Technical Readiness 55 Schedule Dispatch Mobility Foundational Technology 56 Meter Testing Consolidation 57 Large General Service (LGS) Rate Structure Change 58 Credit Collections Enhancements F14 59 Residential Inclining Block (RIB) IT Implementation Project & Portfolio Management Human Resources Work and Asset Management Work and Asset Management Work Asset Management 11, ,318 4,426 1,268 5,694 2, ,351 Customer 1, ,168 Customer 1,253-1,253 Customer Customer Total 135,353 22, ,220 Note 1: SAP-related project costs include investments in other platforms where needed to extend or complement SAP functions. Note 2: The capital cost for Schedule Dispatch Mobility in row 55 is net of the write-off amount shown in Table 2, row 4.

27 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 7 of 7 Table 2: SAP Expenditures - Write-offs # Project Project Category 1 Asset Management Foundational Technology 2 Work Management Foundational Technology 3 Customer Connections Foundation Technology 4 Schedule Dispatch Mobility Work and Asset Management Work and Asset Management Work and Asset Management Work and Asset Management Capital Write-Off ($000) Operating ($000) Total ($000) 3, ,720 1, ,223 1, ,371 1,235 1,235 Total Expenditures 7,

28 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

29 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of Please fill out the table below for EACH of the projects that BC Hydro has identified as being part of the SAP program. These projects have been referenced in the preambles above but are re-stated below for further clarity: i. Enterprise Financials Upgrade; ii. Customer Relationship Management (CRM); iii. Supply Chain; iv. Talent Management Integration; v. Asset Management; vi. Budget Processing; vii. Plan & Schedule Work (PSW); viii. Project & Portfolio Management (PPM); ix. EMPower (formerly HR Systems Replacement); x. SAP Common Infrastructure; xi. SAP Enterprise Licensing; xii. SAP Hardware Infrastructure; xiii. Each individual project contained within the description Multiple smaller projects included in the Other Capital Expenditures less than $5 million as stated by BC Hydro in response to BCUC IR (see above preamble); and xiv. Any projects listed in response to Question 2.1 which have not been already been captured in the above list of projects.

30 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 4 Project Name (e.g. Enterprise Financials Upgrade) Current Status as of December 31, 2015 (i.e. F16) *e.g. Completed/ In Progress/ Cancelled/ Deferred, etc Development Stage if not completed as of December 31, 2015 *e.g. Design/ Implementation, etc Project Name Change (if applicable) *provide each version of the project name as it changed over the years Total Final Capital Cost, if completed, in the fiscal year the project was completed Total Final Operating Costs, if completed, in the fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed *this amount should be included in the F16 column with a further explanation of the forecast remaining expenditures per year Forecast Total Cost stated in the RRA *include each RRA in which the project was identified in the applicable fiscal year and the forecast total capital cost provided in that RRA Total Authorized Cost per Business Case *if a project has multiple business cases due to changes to the project or changes in the development stage, provide each authorized total cost in the applicable fiscal year, and attach each business case with this response Level of approval(s) required *e.g. Board/Executive/Management BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16

31 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 4 of 4 RESPONSE: The SAP-related projects reported in the attachment to this response are the entirety of the projects listed in Tables 1 and 2 in BC Hydro s response to BCUC IR Please refer to the attachment to this response for the requested information. BC Hydro notes that it has not provided separate project forecasts in RRA Appendix I s for projects forecast to be less than $2 million. Accordingly, a project forecast is not provided in the attachment for projects that may have been grouped in this category. The following proposed projects identified in the preamble were classified as Deferred projects in the F15-F16 RRA Appendix I: Customer Relationship Management (CRM), Talent Management, and Budget Processing. The projects did not start for reasons stated in the F15-F16 RRA Attachment to Appendix I Explanation of Differences on page 17 of 22 and they have therefore not been included in the attachment. Please refer to BC Hydro s response to BCUC IR for references to the level of internal BC Hydro approval required, as reported in the attachment. BC Hydro notes that for all projects outside of the pending Supply Chain Application, BC Hydro was not required to file a specific application for approval under section 44.2 of the Act as they all fell below the Capital Project Filing Guidelines $20 million threshold that came into effect in Prior to 2010, there was neither a Commission requirement nor BC Hydro practice to seek approval for any investments under $50 million. As shown in the attachment, the total capital cost of Project and Portfolio Management (PPM) equalled approximately $21 million. The Implementation phase of PPM was approved in December 2009, with capital costs totalling approximately $15 million and an EAR revision was approved in May of 2011 with capital costs totalling approximately $21 million. BC Hydro did not file an application for approval of the $21 million in capital costs because the decision to proceed with implementation had been approved in December 2009 prior to the filing of the updated Capital Project Filing Guidelines in July 2010.

32 BCUC IR Attachment 1 SAP Enterprise Licensing (SAP Financials License) (BCUC IR Row 1) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 SAP Financials License SAP Enterprise Licensing Total Final Capital Cost (in fiscal year completed) 5,801 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 3, , ,388 Actual Operating Expenditures per year Actual Capital Additions per year 3,358 1,054 1,388 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F11 F12/F14 F15/F16 Cost Stated in RRA Forecast Total Capital Cost ($ million) 3.3 N/A 5.8 Total Authorized Cost Development Stage IMP IMP IMP IMP per Business Case Total Cumulative Authorized (Cap & Opex) 3,807 3,325 4,412 5,801 Level of Approval Required Exec Exec Exec Exec BCUC Approval? (Y/N) N N N N Page 1 of 62

33 BCUC IR Attachment 1 SAP Common Infrastructure (Enterprise Program Common Infrastructure) (BCUC IR Row 2) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 4,365 Total Final Operating Cost (in fiscal year completed) 26 Actual Capital Expenditures per year 3, Actual Operating Expenditures per year 19 7 Actual Capital Additions per year 4,365 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing F11 Forecast Total Capital Cost ($ million) 4.2 Development Stage IMP Total Cumulative Authorized (Cap & Opex) 4,340 per Business Case Level of Approval Required Exec BCUC Approval? (Y/N) N Page 2 of 62

34 BCUC IR Attachment 1 SAP Mobile & Handheld Device Management (BCUC IR Row 3) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 2,732 Total Final Operating Cost (in fiscal year completed) 137 Actual Capital Expenditures per year Actual Operating Expenditures per year 150 (13) Actual Capital Additions per year 2,732 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage DEF IMP Total Cumulative Authorized (Cap & Opex) 1,055 2,887 per Business Case Level of Approval Required Mgmt Exec BCUC Approval? (Y/N) N N F15/F16 N/A 2.8 Page 3 of 62

35 BCUC IR Attachment 1 F10 Infrastructure Foundation (F10 SAP Infrastructure) (BCUC IR Row 4) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 1,587 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 1, Actual Operating Expenditures per year Actual Capital Additions per year 1,587 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F11 Cost Stated in RRA Forecast Total Capital Cost ($ million) 2.6 Total Authorized Cost Development Stage IMP IMP per Business Case Total Cumulative Authorized (Cap & Opex) 350 3,200 Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 4 of 62

36 BCUC IR Attachment 1 SAP NetWeaver Technical Enhancements (BCUC IR Row 5) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 1,149 Total Final Operating Cost (in fiscal year completed) 97 Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 1, Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) 606 1,325 per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 5 of 62

37 BCUC IR Attachment 1 SAP Enhancements Pack 7 Upgrade (BCUC IR Row 6) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 1,099 (1) Actual Operating Expenditures per year Actual Capital Additions per year 1,098 Forecast remaining capital expenditures if not completed - Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 1,100 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 6 of 62

38 BCUC IR Attachment 1 SAP Enhancements 'Pack 6' Upgrade (BCUC IR Row 7) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 872 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 872 Actual Operating Expenditures per year Actual Capital Additions per year 872 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 976 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 7 of 62

39 BCUC IR Attachment 1 Data Masking for SAP and Portal (BCUC IR Row 8) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 637 Total Final Operating Cost (in fiscal year completed) - Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 637 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 8 of 62

40 BCUC IR Attachment 1 SAP Solution Manager Implementation (BCUC IR Row 9) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 441 Total Final Operating Cost (in fiscal year completed) 45 Actual Capital Expenditures per year Actual Operating Expenditures per year 45 Actual Capital Additions per year Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N F12-F14 ARRA N/A Page 9 of 62

41 BCUC IR Attachment 1 SAP Enterprise Licensing F14 (BCUC IR Row 10) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 10 of 62

42 BCUC IR Attachment 1 SAP Security Access Retrofit (BCUC IR Row 11) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed 733 Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 752 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 11 of 62

43 BCUC IR Attachment 1 SAP Environment Upgrade (BCUC IR Row 12) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 225 Total Final Operating Cost (in fiscal year completed) 26 Actual Capital Expenditures per year Actual Operating Expenditures per year 26 Actual Capital Additions per year 225 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 318 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12-F14 ARRA N/A Page 12 of 62

44 BCUC IR Attachment 1 SAP Governance, Risk and Control (GRC) 10.0 Implementation (BCUC IR Row 13) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 213 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 213 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 356 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12/F14 ARRA N/A Page 13 of 62

45 BCUC IR Attachment 1 Enterprise Financials Upgrade (Financial Systems Replacement Project ) (BCUC IR Row 14) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 16,144 Total Final Operating Cost (in fiscal year completed) 2,743 Actual Capital Expenditures per year ,911 1,607 Actual Operating Expenditures per year 186 1, Actual Capital Additions per year 16,144 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F09/F10 F11 F12/F14 Cost Stated in RRA Forecast Total Capital Cost ($ million) Total Authorized Cost Development Stage IDN DEF IMP IMP per Business Case Total Cumulative Authorized (Cap & Opex) 750 5,378 18,700 19,899 Level of Approval Required Mgmt Exec Exec Exec BCUC Approval? (Y/N) N N N N Page 14 of 62

46 BCUC IR Attachment 1 SAP Financial Reporting Enhancements F13 (BCUC IR Row 15) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 1,046 Total Final Operating Cost (in fiscal year completed) 385 Actual Capital Expenditures per year Actual Operating Expenditures per year (1) Actual Capital Additions per year 1,045 1 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage F12/F14 ARRA N/A DEF IMP per Business Case Total Cumulative Authorized (Cap & Opex) 597 1,650 Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N F15 - F16 RRA N/A Page 15 of 62

47 BCUC IR Attachment 1 SAP Financials - Reporting Enhancements (BCUC IR Row 16) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 1,044 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 1, Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 N/A Development Stage IMP IMP IMP Total Cumulative Authorized (Cap & Opex) 767 1,023 1,044 per Business Case Level of Approval Required Mgmt Mgmt Mgmt BCUC Approval? (Y/N) N N N Page 16 of 62

48 BCUC IR Attachment 1 PowerTech Lab Financial System Migration (BCUC IR Row 17) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 434 Total Final Operating Cost (in fiscal year completed) 236 Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 434 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 807 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12/F14 ARRA N/A Page 17 of 62

49 BCUC IR Attachment 1 PeopleSoft Decommissioning (BCUC IR Row 18) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) 347 Actual Capital Expenditures per year Actual Operating Expenditures per year 347 Actual Capital Additions per year Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 397 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 18 of 62

50 BCUC IR Attachment 1 Financial Reporting Enhancements F15 F16 (BCUC IR Row 19) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed 49 Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 305 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 19 of 62

51 BCUC IR Attachment 1 SAP Journal Voucher Upload Tool (BCUC IR Row 20) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 84 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 83 0 Actual Operating Expenditures per year Actual Capital Additions per year 83 0 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 20 of 62

52 BCUC IR Attachment 1 SAP Expense Workflow Enhancements (BCUC IR Row 21) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 36 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 36 Actual Operating Expenditures per year Actual Capital Additions per year 36 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F15/F16 RRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 42 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 21 of 62

53 BCUC IR Attachment 1 SAP FSR Changes to Distribution Outage Data Warehouse (BCUC IR Row 22) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 28 Total Final Operating Cost (in fiscal year completed) - Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 28 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F09/F10 RRA F11 RRA Cost Stated in RRA Total Authorized Cost Forecast Total Capital Cost ($ million) N/A N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 24 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 22 of 62

54 BCUC IR Attachment 1 SAP Finance Enhancements F15 (BCUC IR Row 23) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed - Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 49 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 23 of 62

55 BCUC IR Attachment 1 Project and Portfolio Management (Project & Portfolio Management Process and Tools) (BCUC IR Row 24) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 20,970 Total Final Operating Cost (in fiscal year completed) 4,996 Actual Capital Expenditures per year 6,807 6,708 7,514 (59) Actual Operating Expenditures per year 1,725 1,724 1,547 0 Actual Capital Additions per year 7,050 13,979 (59) Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F09/F10 F11 F12/F14 F15/F16 Cost Stated in RRA Forecast Total Capital Cost ($ million) Total Authorized Cost Development Stage IDN DEF IMP IMP per Business Case Total Cumulative Authorized (Cap & Ope 245 5,782 18,815 26,890 Level of Approval Required Mgmt Exec Exec Exec BCUC Approval? (Y/N) N N N N Page 24 of 62

56 BCUC IR Attachment 1 Project and Portfolio Management (PPM) Enhancements F13 (BCUC IR Row 25) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 349 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 388 (38) Actual Operating Expenditures per year Actual Capital Additions per year 349 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 RRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 353 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 25 of 62

57 BCUC IR Attachment 1 Project and Portfolio Management (PPM) Enhancements F14 (BCUC IR Row 26) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 276 Total Final Operating Cost (in fiscal year completed) - Actual Capital Expenditures per year 279 (2) Actual Operating Expenditures per year Actual Capital Additions per year 276 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N F15/F16 RRA N/A Page 26 of 62

58 BCUC IR Attachment 1 SAP Project & Portfolio Management (PPM) Enhancements F15 (BCUC IR Row 27) $ Thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed - Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 444 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 27 of 62

59 BCUC IR Attachment 1 EMPower Project (HR Information System Replacement Initiative) (BCUC IR Row 28) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Human Resource EMPower EMPower Total Final Capital Cost (in fiscal year completed) 15,532 Total Final Operating Cost (in fiscal year completed) 3,090 Actual Capital Expenditures per year 6,989 8,543 Actual Operating Expenditures per year 522 1,035 1,533 Actual Capital Additions per year 15,532 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F11 Cost Stated in RRA Forecast Total Capital Cost ($ million) 10.2 Total Authorized Cost Development Stage DEF IMP per Business Case Total Cumulative Authorized (Cap & Opex) 112 4,580 18,632 Level of Approval Required Exec Exec BCUC Approval? (Y/N) N N F12/F14 F15/F Page 28 of 62

60 BCUC IR Attachment 1 Learning Management System Replacement (BCUC IR Row 29) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 374 Actual Operating Expenditures per year 153 Actual Capital Additions per year Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost 2, , ,082 RRA Filing Forecast Total Capital Cost ($ million) Development Stage DEF DEF IMP Total Cumulative Authorized (Cap & Opex) ,765 per Business Case Level of Approval Required Mgmt Mgmt Mgmt BCUC Approval? (Y/N) N N N F15/F Page 29 of 62

61 BCUC IR Attachment 1 SAP Incident Management System (BCUC IR Row 30) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 1,448 Total Final Operating Cost (in fiscal year completed) 218 Actual Capital Expenditures per year 372 1,076 Actual Operating Expenditures per year Actual Capital Additions per year 1,448 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) 1,441 1,594 per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N F12-F14 ARRA N/A Page 30 of 62

62 BCUC IR Attachment 1 SAP Incident Management System (Environment) (BCUC IR Row 31) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 540 Total Final Operating Cost (in fiscal year completed) 149 Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 540 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 629 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12/F14 ARRA N/A Page 31 of 62

63 BCUC IR Attachment 1 Human Capital Management (HCM) Enhancements F15 (BCUC IR Row 32) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 442 Forecast remaining capital expenditures if not completed - Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 486 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 32 of 62

64 BCUC IR Attachment 1 SAP Human Capital Management (HCM) F13 Enhancements (BCUC IR Row 33) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 300 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year 300 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP IMP Total Cumulative Authorized (Cap & Opex) per Business Case Level of Approval Required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 33 of 62

65 BCUC IR Attachment 1 Qualification and Learning Management System (QLMS) Enhancements Work Program F15 F16 (BCUC IR Row 34) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed 25 Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 204 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 34 of 62

66 BCUC IR Attachment 1 Common Payroll Holdback (BCUC IR Row 35) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 59 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 57 2 Actual Operating Expenditures per year Actual Capital Additions per year 59 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 100 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12/F14 ARRA N/A Page 35 of 62

67 BCUC IR Attachment 1 Human Capital Management (HCM) Enhancements F14 (BCUC IR Row 36) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 39 Total Final Operating Cost (in fiscal year completed) 7 Actual Capital Expenditures per year 39 0 Actual Operating Expenditures per year 7 - Actual Capital Additions per year 39 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 57 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 36 of 62

68 BCUC IR Attachment 1 Supply Chain (Supply Chain Management) (BCUC IR Row 37) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Deferred DEF Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 611 4,126 4,669 (44) - Actual Operating Expenditures per year 1, (433) Actual Capital Additions per year Forecast remaining capital expenditures if not completed - Forecast Total Capital Cost Stated in RRA RRA Filing Forecast Total Capital Cost ($ million) F12/F Total Authorized Cost Development Stage IDN DEF DEF DEF per Business Case Total Cumulative Authorized (Cap & Opex) 515 5,547 9,728 14,164 Level of Approval Required Mgmt Exec Exec Exec BCUC Approval? (Y/N) N N N N Note: F15/F16 TBD 1) In F2014, approximately $4.8M of capital and operating costs were transferred from this project to other Supply Chain projects: Supply Chain Solutions - SharePoint; Supply Chain Solutions - SAP; and, Supply Chain Solutions - SAP meters. The specific transfer amounts are footnoted in the respective tables. 2) BC Hydro intends to transfer the majority of the remaining costs associated with the Supply Chain Management project to the Supply Chain Applications (SCA) project. Refer to BCUC IR for more details. Page 37 of 62

69 BCUC IR Attachment 1 Supply Chain Solutions -SAP (BCUC IR Row 38) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 In Progress Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 3,263 3,663 (27) Actual Operating Expenditures per year Actual Capital Additions per year 6,926 (27) Forecast remaining capital expenditures if not completed - Forecast Total Capital RRA Filing F15/F16 Cost Stated in RRA Forecast Total Capital Cost ($ million) N/A 5.3 Total Authorized Cost Development Stage DEF IMP IMP per Business Case Total Cumulative Authorized (Cap & Opex) 2,595 7,375 7,714 Level of Approval Required Exec Exec Exec BCUC Approval? (Y/N) N N N Note: Chain Solutions -SAP project. Page 38 of 62

70 BCUC IR Attachment 1 Supply Chain Applications (BCUC IR Row 39) $ thousand F09 F10 F11 F12 F13 F14 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year Actual Operating Expenditures per year Actual Capital Additions per year Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA RRA Filing Forecast Total Capital Cost ($ million) F16 In Progress DEF TBD Total Authorized Cost Development Stage IDN IDN IDN DEF per Business Case Total Cumulative Authorized (Cap & Opex) 1,397 1,885 2,483 20,996 Level of Approval Required Exec Exec Exec Exec BCUC Approval? (Y/N) N N N N Note: 1) The project is expected to be submitted to the BCUC for approval in F2017 under Section 44.2 of the Utilities Commission Act, based on the forecasted capital expenditures expected to be in the range of $55 - $75 million. As the cost of the project is expected to be in excess of $50 million, funding approval would be sought BC Hydro's Board of Directors before the project proceeds to the Implementation phase. 2) Remaining costs from a previous Supply Chain (Supply Chain Management) project, which is in Deferred status, will be be transferred to this project. Refer to BCUC IR for more details. F15-1,055 2, TBD F15-F16 RRA Page 39 of 62

71 BCUC IR Attachment 1 Supply Chain Solutions - SAP Meters (BCUC IR Row 40) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 2,163 Total Final Operating Cost (in fiscal year completed) 6 Actual Capital Expenditures per year 532 1,631 Actual Operating Expenditures per year 3 3 Actual Capital Additions per year 2,163 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 2,487 per Business Case Level of Approval Required Exec BCUC Approval? (Y/N) N Note: 1) In F2014, approximately $40K of capital costs were transferred from the Supply Chain Management project to the Supply Chain Solutions - SAP Meters project. Page 40 of 62

72 BCUC IR Attachment 1 Plan and Schedule Work (PSW) Management (BCUC IR Row 41) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 7,748 Total Final Operating Cost (in fiscal year completed) 2,778 Actual Capital Expenditures per year 2,239 4, Actual Operating Expenditures per year 413 1,014 1, Actual Capital Additions per year 449 7,299 Forecast remaining capital expenditures if not completed Forecast Total Capital RRA Filing F09/F10 F11 F12/F14 Cost Stated in RRA Forecast Total Capital Cost ($ million) Total Authorized Cost Development Stage IDN DEF IMP per Business Case Total Cumulative Authorized (Cap & Opex) 4,393 7,297 10,527 Level of Approval Required Exec Exec Exec BCUC Approval? (Y/N) N N N Page 41 of 62

73 BCUC IR Attachment 1 SAP Investigative Case Management (BCUC IR Row 42) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 2,013 Total Final Operating Cost (in fiscal year completed) 619 Actual Capital Expenditures per year 384 1, Actual Operating Expenditures per year Actual Capital Additions per year 2,013 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage DEF IMP IMP Total Cumulative Authorized (Cap & Opex) 804 2,558 2,938 per Business Case Level of Approval Required Mgmt Exec Exec BCUC Approval? (Y/N) N N N Page 42 of 62

74 BCUC IR Attachment 1 SAP Collections Module (BCUC IR Row 43) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 456 Total Final Operating Cost (in fiscal year completed) - Actual Capital Expenditures per year 456 Actual Operating Expenditures per year Actual Capital Additions per year 456 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 471 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F12/F14 ARRA N/A Page 43 of 62

75 BCUC IR Attachment 1 SAP Customer Care System (CCS) Enhancements F15 (BCUC IR Row 44) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 In Progress IMP Total Final Capital Cost (in fiscal year completed) Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 377 (100) Actual Operating Expenditures per year Actual Capital Additions per year 277 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) Development Stage IMP Total Cumulative Authorized (Cap & Opex) 269 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N F15/F16 RRA N/A Page 44 of 62

76 BCUC IR Attachment 1 Net Metering SAP Billing Rate (BCUC IR Row 45) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 53 Total Final Operating Cost (in fiscal year completed) Actual Capital Expenditures per year 1 52 Actual Operating Expenditures per year Actual Capital Additions per year 53 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing Forecast Total Capital Cost ($ million) F12/F14 ARRA N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 58 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) Y Page 45 of 62

77 BCUC IR Attachment 1 SAP - Customer Care System (CCS) Address Management (BCUC IR Row 46) $ thousand F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost (in fiscal year completed) 10 Total Final Operating Cost (in fiscal year completed) - Actual Capital Expenditures per year 10 0 Actual Operating Expenditures per year Actual Capital Additions per year 10 Forecast remaining capital expenditures if not completed Forecast Total Capital Cost Stated in RRA Total Authorized Cost RRA Filing F11 RRA Forecast Total Capital Cost ($ million) N/A Development Stage IMP Total Cumulative Authorized (Cap & Opex) 347 per Business Case Level of Approval Required Mgmt BCUC Approval? (Y/N) N Page 46 of 62

78 BCUC IR Attachment 1 Mobile Application Infrastructure $ thousand (BCUC IR row 47) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F In Progress IMP RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A N/A Development Stage IMP Total Cumulative Authorized (Capital & Opex) 453 Page 47 of 62

79 BCUC IR Attachment 1 Worksoft Test Automation F14 $ thousand (BCUC IR row 48) F09 F10 F11 F12 F13 F15 F16 Current Status as of December 31, 2015 Complete Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year 1 Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Development Stage IMP IMP Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) Level of Approval(s) required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 48 of 62

80 BCUC IR Attachment 1 Harmonized Sales Tax $ thousand (BCUC IR row 49) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) RRA Filing F09/F10 F11 Forecast Total Capital Cost ($ million) N/A Development Stage IMP Total Cumulative Authorized (Capital & Opex) 102 Mgmt N F09 F10 F11 F12 F13 F14 F15 F ARRA F12/F14 F15/F16 Complete Page 49 of 62

81 BCUC IR Attachment 1 Provincial Sales Tax (PST) Reinstatement $ thousand (BCUC IR row 50) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) Development Stage N/A IMP Total Cumulative Authorized (Capital & Opex) Complete Page 50 of 62

82 BCUC IR Attachment 1 Project & Portfolio Management (PPM) System Security Enhancements $ thousand (BCUC IR row 51) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 Complete RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 RRA Forecast Total Capital Cost ($ million) Development Stage N/A IMP Total Cumulative Authorized (Capital & Opex) 456 Page 51 of 62

83 BCUC IR Attachment 1 erecruitment Enhancements Work Program F15 $ thousand (BCUC IR row 52) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 Complete RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 RRA Forecast Total Capital Cost ($ million) Development Stage N/A IMP Total Cumulative Authorized (Capital & Opex) Page 52 of 62

84 BCUC IR Attachment 1 Distribution Work Scheduling $ thousand (BCUC IR row 53) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 F09 F10 F11 F12 F13 F14 F15 F16 Progress IMP Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year 3,243 6,652 1,537 Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed 9,382 2,051 Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A 6.8 Development Stage IMP IMP IMP Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 9,518 10,468 12,350 Level of Approval(s) required Executive Executive Executive BCUC Approval? (Y/N) N N N Page 53 of 62

85 BCUC IR Attachment 1 Work Management Technical Readiness $ thousand (BCUC IR row 54) F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Completed Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion 4,426 1,268 Actual Capital Expenditures Per Year 4, Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed 1, ,426 Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A 4.4 Development Stage IMP Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) Total Cumulative Authorized (Capital & Opex) 8,099 Executive N Note: 1) Approximately $3.5M of costs were transferred from the Plan Schedule Work project to Work Management Technical Readiness in F2013. Page 54 of 62

86 BCUC IR Attachment 1 Schedule Dispatch Mobility Foundational Technology $ thousand (BCUC IR row 55) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 F09 F10 F11 F12 F13 F14 F15 F16 Total Final Capital Cost, if completed, in the fiscal year of completion 946 2, Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) n/a TBD Development Stage DEF DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 4,954 6,130 Level of Approval(s) required Exec Exec BCUC Approval? (Y/N) N N Note: In F2014, $1.7M of capital and operating costs were transferred to the Distribution Work Scheduling project. In F2015, $1.2M of the total capital costs were written off. Deferred DEF Page 55 of 62

87 BCUC IR Attachment 1 Meter Testing Consolidation $ thousand (BCUC IR row 56) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 F09 F10 F11 F12 F13 F14 F15 Total Final Capital Cost, if completed, in the fiscal year of completion 1, F15/F16 N/A Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 Forecast Total Capital Cost ($ million) Development Stage IDN DEF IMP Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) ,833 Level of Approval(s) required Management Management Management BCUC Approval? (Y/N) N N N F16 In Progress Implementation Page 56 of 62

88 BCUC IR Attachment 1 Large General Service (LGS) Rate Structure Change $ thousand (BCUC IR row 57) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 1,253 1, RRA Filing F09/F10 F11 Forecast Total Capital Cost ($ million) N/A Development Stage IMP Total Cumulative Authorized (Capital & Opex) 1,257 Mgmt N 1,253 - ARRA F12/F14 F15/F16 Complete Page 57 of 62

89 BCUC IR Attachment 1 Credit Collections Enhancements - F14 $ thousand (BCUC IR row 58) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F Complete RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 RRA Forecast Total Capital Cost ($ million) Development Stage N/A IMP N/A Total Cumulative Authorized (Capital & Opex) 228 Page 58 of 62

90 BCUC IR Attachment 1 Residential Inclining Block (RIB) IT Implementation $ thousand (BCUC IR row 59) Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F RRA Filing F09/F10 F11 Forecast Total Capital Cost ($ million) Development Stage N/A IMP Total Cumulative Authorized (Capital & Opex) 650 Mgmt N Complete ARRA F12/F14 F15/F16 RRA Page 59 of 62

91 BCUC IR Attachment 1 Asset Management Foundational Technology $ thousand (BCUC IR write-off Row 1) F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Cancelled Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion 3, Actual Capital Expenditures Per Year 647 2,623 Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) TBD TBD Development Stage DEF DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 3,108 3,802 Level of Approval(s) required Executive Executive BCUC Approval? (Y/N) N N Note: 1) In F2015, The project was cancelled and the capital costs of the project were written off. Page 60 of 62

92 BCUC IR Attachment 1 Work Management Foundational Technology $ thousand (BCUC IR write-off Row 2) F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Cancelled Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion 1, Actual Capital Expenditures Per Year 497 1,478 Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A TBD Development Stage DEF DEF DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 3,184 3,990 2,222 Level of Approval(s) required Executive Executive Management BCUC Approval? (Y/N) N N N Note: 1) In F2014, $1.4 million of capital and operating costs were transferred to the Distribution Work Scheduling project and the remaining capital costs were written off. Page 61 of 62

93 BCUC IR Attachment 1 Customer Connections Foundational Technology $ thousand (BCUC IR write-off Row 3) 241 1) In F2014, $2.6M of capital & operating costs were transferred to the Graphic Work Design project (a non-sap project) and the remaining capital costs of the project were written off. F09 F10 F11 F12 F13 F14 F15 F16 Current Status as of December 31, 2015 Cancelled Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion 1,130 Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year 242 Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed - Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A 14 Development Stage DEF DEF DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 3,604 4,500 1,372 Level of Approval(s) required Executive Executive Management BCUC Approval? (Y/N) N N N Note: Page 62 of 62

94 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

95 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of For each of the SAP projects that BC Hydro has classified in response to Question 3.1 as either cancelled or deferred, please provide a detailed explanation for the reason for the cancellation or deferral. RESPONSE: Of the projects listed in the response to Question 3.1, there are two projects classified as Deferred : Supply Chain Management and Schedule Dispatch & Mobility (row 37 and row 55, respectively, in Table 1 of BC Hydro s response to BCUC IR 1.2.1). Both the Supply Chain Management and Schedule Dispatch and Mobility projects were projects within the Transformation Initiative, which was created to implement a new operating model for Transmission and Distribution. The Transformation Initiative involved changes to the organization structure, processes and technology. A description of the Transformation Initiative may be referenced in Section of the F12-F14 ARRA. The Transformation Initiative included five technology projects that developed the SAP technology design (known as a design blueprint for SAP projects). The five projects included the Supply Chain Management and Schedule Dispatch and Mobility projects noted above as well as Work Management Foundational Technology, Customer Connections Foundational Technology and Asset Management Foundational Technology. At the time that design work was being developed, the expectation was that BC Hydro would implement these projects, in SAP, over a relatively short timeframe.

96 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 4 To reduce the overall risk of an initiative of this scale, BC Hydro made a decision in late 2013 to phase and incrementally roll-out the technology components of the Transformation Initiative. USupply Chain Management The completion and refinement of the scope conceived in the Supply Chain Management project was sequenced as follows. Supply Chain Solutions Program BC Hydro completed four projects in 2014, two of which related to SAP. The four projects are: Supply Chain Solutions (SAP), Supply Chain Solutions (SAP - Meters), Supply Chain Solutions - PassPort, and Supply Chain Workspace (SCW), which is in Microsoft SharePoint. The total cost of the four Supply Chain Solutions projects was $19.1 million, including approximately $4.8 million in costs ($4.2 million capital / $0.6 million operating) that was transferred from the Supply Chain Management project. The $4.8 million amount was transferred based upon the proportion of design blueprint work used in each project with the remaining Supply Chain Management capital costs held in a work-in-progress (WIP) account. These were all stand-alone projects. Supply Chain Applications Project - BC Hydro is currently in the early Definition phase of the Supply Chain Applications project. Through the Supply Chain Applications project, BC Hydro plans to incorporate the remaining design work developed in the Supply Chain Management project. BC Hydro intends to bring the Supply Chain Applications project forward to the Commission for review and approval in The Commission application will provide an assessment of the value of the design work undertaken, its usefulness to the Supply Chain Applications project, the amount of costs that BC Hydro will be transferring from the Supply Chain Management project to the Supply Chain Applications project as well as any write-down of costs. See also BC Hydro s response to BCUC IR USchedule Dispatch and Mobility The Schedule Dispatch and Mobility (SD&M) project performed under the Transformation Initiative was a foundation for providing scheduling, dispatch and mobility capabilities. Due to changing business priorities and impacts to business groups, the start date for the SD&M implementation had not been confirmed. It was decided to place the original SD&M project into deferred status until its implementation. UOther Transformation Initiative Technology Projects There are three projects classified as cancelled projects in the BC Hydro s response to BCUC IR 1.3.1: Work Management Foundational Technology, Customer Connections Foundational Technology and Asset Management Foundational Technology. These three projects were part of the end state vision

97 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 4 of 4 of the broader Transformation Initiative which envisioned full work management capabilities in SAP. During the Blueprint/Design phase, the Transformation Initiative technology roadmap was finalized, and as a result it was decided to focus on distinct projects that would achieve the near term benefits for Transmission & Distribution. The costs of components that provided value to the new projects were transferred to those new projects. The balance was written off. The costs from Work Management Foundational Technology were transferred to Distribution Work Scheduling, and the costs from Customer Connections Foundational Technology were transferred to the Graphic Work Design project. The entire costs incurred on the Asset Management Foundational Technology project, having no immediate value to future projects, were written off.

98 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

99 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of For each of the SAP projects that BC Hydro has classified in response to Question 3.1 as either cancelled or deferred, please provide a detailed explanation for the reason for the cancellation or deferral For deferred projects, please also indicate if and when BC Hydro plans to re-start the project and how this deferral will likely impact the project s budget. RESPONSE: Please refer to BC Hydro s response to BCUC IR The Supply Chain Applications project application will provide an assessment of the value of the design work undertaken in the Supply Chain Management project and the amount that BC Hydro will be transferring from the Supply Chain Management project to the Supply Chain Applications project. The Supply Chain Applications project forecast will include the amount of the transfer. The Schedule Dispatch & Mobility (SD&M) project was deferred based on an expectation of re-starting within the next three fiscal years; that is, by F2019. Implementation of SD&M may incur additional costs depending on the length of deferral. Due to the rapidly changing nature of mobility technology, some assumptions may need to be revisited.

100 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

101 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of For each of the SAP projects that BC Hydro has classified in response to Question 3.1 as currently still in progress, please provide the estimated date of completion. RESPONSE: The following projects have been classified as still in progress, with estimated completion dates as follows in the table below. For the purpose of this response and BC Hydro s response to BCUC IR 1.3.4, projects classified as still in progress are those with costs yet to be incurred, including trailing costs. Under this definition, projects may be in-service, but not complete. Project Name Estimated Completion Date BC Hydro Response to BCUC IR 1.2.1, Row # Finance Reporting Enhancements F15/F16 F Qualification and Learning Management System (QLMS) Work Program F SAP Finance Enhancements F15 F SAP Security Access Retrofit F Supply Chain Applications TBD 39 Meter Testing Consolidation F SAP Enhancements Pack 7 Upgrade F SAP Project & Portfolio Management (PPM) Enhancements F15 F

102 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 3 Project Name Human Capital Management Enhancements F15 Estimated Completion Date BC Hydro Response to BCUC IR 1.2.1, Row # F Supply Chain Solutions - SAP F SAP Customer Care System (CCS) Enhancements F15 F Mobile Application Infrastructure F Distribution Work Scheduling F

103 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

104 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of For each of the SAP projects identified in response to Question 3.1 as completed, please provide the variance between the authorized total capital and operating costs and the actual capital and operating costs, and describe the causes of the variances. RESPONSE: Please refer to the following table for the requested information. BC Hydro notes that it benchmarks a project s actual expenditures against its initial implementation budget, which may vary from final authorized amounts. As described in BC Hydro s response to BCUC IR 1.4.4, variances are managed through recurring financial and project status reporting, a project forecasting process, and other value improving practises and standards. An Expenditure Authorization Request (EAR) revision approved at the appropriate Financial Authority Approval Policy (FAAP) level is required when an expenditure over-run is anticipated. BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation 1 SAP Enterprise Licensing 5,801 5,801-2 SAP Enterprise Program Common 4,340 4,391 (51) Minor variance explained by unplanned project

105 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation Infrastructure closing costs 3 SAP Mobile & Handheld Device Management 4 F10 Infrastructure Foundation (SAP Infrastructure) 5 SAP NetWeaver Technical Enhancements 7 SAP Enhancements Pack 6 Upgrade 2,887 2, ,200 1,587 1,613 1,325 1, The variance is not significant Approved amount consisted of $1,100K capital, and $2,100K operating costs. The operating costs for sustainment were separately approved via the annual budget & target setting process. The capital costs were higher than the authorized amount by $487K but the information to support reasons or actions that resulted from the higher than planned spend is not available in BC Hydro s historical records. Primarily due to unused project contingency Unused project contingency 8 Data Masking for SAP and Portal The variance is not significant 9 SAP Solution Manager Implementation The variance is not significant

106 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 4 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation 10 SAP Enterprise Licensing F SAP Environment Upgrade SAP GRC 10.0 Implementation Lower than expected costs for Change Management and Training, and issue resolution Lower costs due to: unused project contingency, utilization of lower cost resources and lower effort for training 14 Financial Systems Replacement Project; Implementation Phase 15 SAP Financial Reporting Enhancements F13 19,899 18,887 1,012 1,650 1, Final FSR costs were lower than expected in part due to post go-live stabilization costs that were less than expected and costs that were appropriately attributed to other concurrent SAPrelated projects Unused project contingency and reduced reporting scope 16 SAP Financials - Reporting Enhancements 1,044 1,044 -

107 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 5 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation 17 PowerTech lab Financial System Migration The initial cost estimate was based on a customized design, however the implementation followed the BC Hydro standard business model; as a result, the solution was implemented at a lower cost 18 PeopleSoft Decommissioning Unused project contingency 20 SAP Journal Voucher Upload Tool 21 SAP Expense Workflow Enhancements 22 SAP FSR Changes to Distribution Outage Data Warehouse 24 Project and Portfolio Management Process and Tools 25 PPM Enhancements F (4) 26,890 25, Unused project contingency Costs associated with making modifications were slightly higher than expected Unused project contingency The variance is not significant 26 PPM Enhancements The variance is not significant

108 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 6 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation F14 28 EMPower Project (HRIS) 18,632 18, The variance is not significant 29 Learning Management System Replacement 30 SAP Incident Management System 31 SAP Incident Management System (Environment) 2,765 2, ,595 1,666 (71) (60) Unused project contingency Minor variance explained by unplanned project closing costs Minor variance explained by unplanned project closing costs 33 SAP HCM F13 Enhancements The variance is not significant 35 Common Payroll Holdback The lower expenditures are primarily due to a more cost effective solution using payroll schema solution used to automate the advance payment instead of original plan to a more complex process. This simplified the testing and the conversion tasks required. Use of sustainment resources for certain deliverables also resulted in lower costs

109 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 7 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation 36 HCM Enhancements F14 40 Supply Chain Solutions - SAP Meters ,487 2, Primarily due to unused project contingency Primarily due to unused project contingency 41 Plan and Schedule Work Management 10,527 10, SAP Investigative Case Management 2,938 2, SAP Collections Module Net Metering SAP Billing Rate The variance is not significant Reduced Scope - removed work planned for search functionality The variance is not significant The variance is not significant 46 SAP - CCS Address Management Mainly due to reduced scope and lower risks than expected 48 Worksoft Test Automation 49 Harmonized Sales Tax 50 Provincial Sales Tax Reinstatement The variance is not significant The variance is not significant Primarily due to lower design effort and lower cost of resources 51 Project & Portfolio Management (PPM) System Security Enhancements 52 erecruitment Enhancements A simpler and more cost effective technology solution was identified and implemented Scope reduced deferral of Resume

110 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 8 of 8 BC Hydro Response to BCUC IR Table 1 Row # Project Authorized Capital & Operating ($ thousand) Actual Capital & Operating ($ thousand) Variance Capital & Operating ($ thousand) Variance Explanation Work Program F Parsing Initiative. 54 Work Management Technical Readiness 8,099 5,694 2,405 Reduced scope the project delivered part of the original scope. The remaining scope and technology was developed & rolled out in subsequent projects such as the Work Management Foundational Technology and Distribution Work Scheduling 57 Large General Service (LGS) Rate Structure Change 1,257 1,253 4 The variance is not significant 58 Credit Collections Enhancements - F The variance is not significant 59 Residential Inclining Block (RIB) IT Implementation The variance is not significant Total 124, ,357 8,622

111 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

112 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of If BC Hydro has initiated any new SAP projects that are not captured in the response to Question 3.1, please complete an additional table for each of these new SAP projects. RESPONSE: New projects are defined as those that began in F2016. Please refer to the attachment to this response, which provides a table for each new SAP-related project not captured in the response to BCUC IR 1.3.1, with total expenditures as of December 31, 2015 as follows. None of these projects meet the $20 million threshold under the Capital Project Filing Guidelines and the capital expenditures will be included in the F2017-F2019 RRA. # Project Project Category Capital ($000) Operating ($000) Total ($000) 1 SAP Project & Portfolio Management (PPM) Enhancements Work Program F16 2 HR Enhancements F16 Project & Portfolio Management Human Resources SAP Master Data Governance (MDG) Enhancements Work Program F16 Supply Chain

113 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 3 of 3 # Project Project Category Capital ($000) Operating ($000) Total ($000) 4 SAP Customer Care System (CCS) Enhancements Work Program F16 5 SAP Finance Enhancements F16 Work Program Customer Financial F16 SAP Upgrade Platform SAP Environmental Health & Safety Management Upgrade - F16 8 Payroll Audit & Compliance Tool 9 Ariba ecommerce Expansion F16 10 Enterprise Billing Infrastructure (formerly: Customer Billing) 11 DWS Enhancement Work Program Human Resources Human Resources Supply Chain Customer 3, ,996 Work & Asset Management Analysis for Office Financial Total Expenditures 5, ,425

114 BCUC IR Attachment 1 SAP Project & Portfolio Management (PPM) Enhancements Work Program F16 $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 F17 In Progress Implementation 213 RRA Filing F15/F16 N/A Mgmt Mgmt N N F09/F10 F11 ARRA F12/F14 Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Capital & Opex) Page 1 of 12

115 BCUC IR Attachment 1 HR Enhancements F16 $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F RRA Filing F15/F16 N/A Mgmt Mgmt N N F09/F10 F11 ARRA F12/F14 Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Capital & Opex) F16 In Progress Implementation Page 2 of 12

116 BCUC IR Attachment 1 SAP Master Data Governance (MDG) Enhancements Work Program F16 $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 F17 In Progress Implementation 141 RRA Filing F15/F16 N/A Mgmt Mgmt N N F09/F10 F11 ARRA F12/F14 Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Capital & Opex) Page 3 of 12

117 BCUC IR Attachment 1 SAP Customer Care System (CCS) Enhancements Work Program F16 $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 In Progress Implementation 117 RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ( $ million) Development Stage N/A IMP Total Cumulative Authorized (Capital & Opex) Page 4 of 12

118 BCUC IR Attachment 1 SAP Finance Enhancements F16 Work Program $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F RRA Filing F15/F16 N/A Mgmt Mgmt N N F09/F10 F11 ARRA F12/F14 Forecast Total Capital Cost ($ million) Development Stage IMP IMP Total Cumulative Authorized (Capital & Opex) F16 In Progress Implementation 63 - Page 5 of 12

119 BCUC IR Attachment 1 F16 SAP Upgrade $ thousand Current Status as of December 31, 2015 F09 F10 F11 F12 F13 F14 F15 F16 Progress Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Implementation Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Development Stage IMP Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 608 Level of Approval(s) required BCUC Approval? (Y/N) Page 6 of 12

120 BCUC IR Attachment 1 SAP Environmental Health & Safety Management Upgrade - F16 $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 F09 F10 F11 F12 F13 F14 F Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed TBD Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Development Stage IDN DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) Level of Approval(s) required Mgmt Mgmt BCUC Approval? (Y/N) N N F16 In Progress Definition Page 7 of 12

121 BCUC IR Attachment 1 Payroll Audit & Compliance Tool F16 $ thousand F09 F10 F11 F12 F13 F14 F15 Current Status as of December 31, 2015 In Progress Developmental Stage if not Completed as of December 31, 2015 IMP Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed TBD Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) Development Stage Total Cumulative Authorized (Capital & Opex) IMP 302 Mgmt N Page 8 of 12

122 BCUC IR Attachment 1 Ariba ecommerce Expansion F16 F16 $ thousand N F09 F10 F11 F12 F13 F14 F15 Current Status as of December 31, 2015 In Progress Developmental Stage if not Completed as of December 31, 2015 DEF Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year 288 Actual Operating Expenditures Per Year 0 Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed TBD Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Development Stage IDN DEF Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) Level of Approval(s) required Mgmt Mgmt BCUC Approval? (Y/N) N Page 9 of 12

123 BCUC IR Attachment 1 Enterprise Billing Infrastructure (formerly: Customer Billing) $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 In Progress IDN TBD RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) Development Stage N/A IDN Total Cumulative Authorized (Capital & Opex) 4,629 3, Page 10 of 12

124 BCUC IR Attachment 1 Distribution Work Scheduling (DWS) Enhancement Work Program F16 $ thousand F09 F10 F11 F12 F13 F14 F15 Current Status as of December 31, 2015 In Progress Developmental Stage if not Completed as of December 31, 2015 IMP Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year 578 Actual Operating Expenditures Per Year 61 Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed 1,200 Forecast Total Cost Stated in the RRA RRA Filing F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) N/A Development Stage IMP IMP Total Authorized Cost per Business Case Total Cumulative Authorized (Capital & Opex) 972 1,915 Level of Approval(s) required Mgmt Mgmt BCUC Approval? (Y/N) N N Page 11 of 12

125 BCUC IR Attachment 1 Analysis for Office $ thousand Current Status as of December 31, 2015 Developmental Stage if not Completed as of December 31, 2015 Total Final Capital Cost, if completed, in the fiscal year of completion Total Final Operating Cost, if completed, in fiscal year of completion Actual Capital Expenditures Per Year Actual Operating Expenditures Per Year Actual Capital Additions to Rate Base Per Year Forecast remaining capital expenditures if not completed Forecast Total Cost Stated in the RRA Total Authorized Cost per Business Case Level of Approval(s) required BCUC Approval? (Y/N) F09 F10 F11 F12 F13 F14 F15 F16 In Progress DEF 200 RRA Filing Mgmt N F09/F10 F11 ARRA F12/F14 F15/F16 Forecast Total Capital Cost ($ million) Development Stage N/A DEF Total Cumulative Authorized (Capital & Opex) 85 Page 12 of 12

126 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 1 of BC Hydro states in response to BCUC IR in the BC Hydro F RRA proceeding (Exhibit B-23) that the following projects are considered part of the SAP Program: i. Customer Relationship Management (CRM); ii. Supply Chain; iii. Talent Management Integration; iv. Plan & Schedule Work (PSW); v. Project & Portfolio Management (PPM); vi. EMPower; vii. Enterprise Financials Upgrade; and viii. Multiple smaller projects included in the Other Capital Expenditures less than $5 million line. Further, in response to BCUC IR , BC Hydro provides the following table which lists the projects from page 25 of Amended Appendix I [of the Amended F12-F14 RRA] that utilize SAP : In response to BCUC IR , BC Hydro provides the following table which shows the capital and operating costs directly related to the implementation of Enterprise Financials Upgrade project : In the same response (BCUC IR ), BC Hydro also provides the following table and explanation:

127 British Columbia Utilities Commission Information Request No Dated: March 9, 2016 Response issued April 8, 2016 Technology Expenditures Page 2 of Please indicate if there are any SAP-related projects that are anticipated to proceed but had not commenced as of December 31, Please provide the names and descriptions of these projects (if any) and provide the estimated total amount of capital and operating expenditures for each project. RESPONSE: In addition to the new projects identified in BC Hydro s response to BCUC IR 1.3.5, the following proposed SAP-related projects are anticipated to proceed, categorized as below: 1. SAP platform improvements, such as technical upgrades, annual SAP enhancement packs, and any other shared capabilities (3 projects); 2. New SAP-related solutions or solution upgrades (5 projects); and 3. Annual enhancements to existing SAP-related solutions (9 projects). BC Hydro has included the expected timing and pre-identification cost estimates for the projects. A list of projects and forecast capital and operating expenditures will be provided in BC Hydro s forthcoming F17-F19 RRA. A separate application will be made under section 44.2 of the Act for any project that is greater than $20 million, in accordance with BC Hydro s Capital Project Filing Guidelines.