Bill Pay Terms and Features IMPORTANT

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1 Bill Pay online is a way to schedule and send payments via First Republic Corporate Online. How it works Schedule one-time or recurring payments, set payment frequency, build payee lists, setup Bill Pay alerts, and view your bill payment history online. Payments are sent electronically or by paper check on the day you specified. Bill Pay Terms and Features Categories Organize payees by identifying them in different categories. Reports Obtain detailed audit reports of bill pay transactions during a specific timeframe. Approval Up to two approvals for payment processing can be required. IMPORTANT If you use a pop-up blocker, you must disable it during the Bill Pay session. Third party cookies are required for Bill Pay to display and function properly. 1

2 Table of Contents Getting Started..3 Adding Payees Bank or Credit Union Adding Payees Company...5 Adding Payees Individual. 6 Editing Payees / Categories Single Payments... 8 Recurring Payments Approvals Manage Bill Pay Accounts Manage Users Notifications. 13 Reports

3 Bill Payment Getting Started 1. Click Bill Payment from the navigation bar on the left of the screen. 2. Enter a security key can contain both letters and numbers with a minimum of 6 characters. 3. Enter your address. 4. Click Submit. Upon entering the Bill Payment feature, the Bill Payment Dashboard will display a snapshot of activities: All bill payment items that require approval Transactions that are scheduled to process for your review Transactions and/or reminders that have processed and/or sent 3

4 Payees Add a Bank or Credit Union Click on the Payees tab to start: 1. Click Add a Payee to start adding payees. 2. Click View Payees to edit or view payees. 3. Click Manage Categories to place payees in self-managed categories. 4. Click A Company to add payees that are businesses. 5. Click An Individual to add an individual.* 6. Click A Bank or Credit Union to add a financial institution. *Both companies and individuals can be added via the Individual route. 1. Select the account type and enter the required information to create your Loan, Credit Card, Checking or Savings payee. 4

5 Payees Add a Company 1. Enter in the payee name. 2. Enter in the account number associated with the payee and confirm it. 3. Enter in the phone number associated with the payee. 4. Enter in the payee s zip code. 5. The Account Holder name is pre-populated with the name of your company. 6. Click Next to submit. 1. Enter in a nickname for the payee. 2. Enter in the address of the payee including the City and State. 3. Optional: Select a category. 4. Select the default pay from account. 5. Click Back to go back to the previous page. 6. Click Submit Payee to add the payee into the Bill Pay system. 5

6 Payees Add an Individual With Add an Individual the option is available whether the payee will be paid electronically or by paper check. 1. Select Electronically if the payee s bank information is available. 2. Select by Check if the payee s bank information is not available or the payee wishes to be paid by check. 6

7 Payees Editing a Payee / Categories 1. Click View Payees to review/edit payee information. 2. Click Manage Categories to add payees to specific categories. 3. Select one of the following: Pay, Edit, or Delete your payee. 4. Selecting Edit will allow for updates on the payee information. 1. Click Add New Category to create new categories. 2. Click Assign Payee to Category to enter payees into specific categories.* *Another available feature is to drag and drop the payee into any category bucket. 7

8 Payments Single Payment 1. Under Single Payment, select For a Bill to make payments to payees created under Company or Bank or Credit Union. Select For an Individual for all payees created under Individual. 2. Scheduled Transactions Review and edit future dated and recurring payments. 3. Recurring Payment Create a recurring bill payment transaction. 4. Transaction History Review up to 90 days of bill payment history. 5. Calendar Bill payment transactions are displayed under a monthly calendar view. 1. Select a category from the drop down menu if you wish to pay via categories. 2. Click Select All for all payees or click an individual payee to make a payment. 3. Select the account from which to fund the payment. 4. Enter in the amount of the payment. 5. Select the date the payment will be delivered. 6. Click on Invoice/Comment to add invoice information (printed on the check stub) or comments (will not be sent with the payment). 7. Click Review to review all payments made. 8. Click Submit to process your payment. Note: Approval is required if the approval feature has been enabled. 9. Click Power User if making payments to 50+ payees at once. 8

9 Payments Recurring Payments Under Payees, select Recurring Payments: 1. Select the payee for the recurring payment setup. 2. Select the Pay From account and enter in the amount to be paid. 3. Select the frequency of the payment. 4. Indicate when the series should end. 5. Click Review to review the recurring payment setup or Submit to process the recurring payment. 9

10 Payments Approval Once a payment has been scheduled, users with the ability to approve payments will see it on their bill pay dashboard: 1. Click Approve to approve the payment. 2. Click Edit to edit the payment, or Stop to cancel the payment. Pending bill payments that require approval can also be accessed on the following screens: 1. Click on Scheduled Transactions under the Payments tab. 2. Notification for approval(s) required is displayed and links to the same Scheduled Payments screen. 3. Click Approve All Payments to approve all payments at once. 4. Click View Details to review details of the payment before taking next steps. 5. Select Approve, Edit, or Stop for the payment. 10

11 Options Manage Bill Pay Accounts Manage Bill Pay Accounts will allow for account nickname and starting check number changes: 1. Click Options from within the Bill Pay service. 2. Click Manage Bill Pay Accounts. 3. Select Edit to edit the nickname of the account or to change its starting check number. Select Delete to remove the account from Bill Pay. 4. Enter a new nickname for the account. Note: this will only update the nickname within the Bill Pay service. 5. Enter the starting check number for this account. Note: default starting check number is

12 Options Manage Users Enable users with different levels of access on the bill pay service: 1. Click Options from within the Bill Pay service. 2. Click Manage Users. 3. Select Edit to update the user profile. 3a. Update the user s name. 3b. Update the user s address. 3c. Click Save to save the changes. 4. Select Permission Settings to update the user s bill pay permissions.* 4a. Click Edit User Permissions. 4b. Select the permission category for updates: Payments, Payees, Options, Approve Authority. *The user will need to be granted Bill Pay access before specific permissions can be granted. All users with bill pay access will automatically be given the ability to: Schedule Bill Payments View Payment History Access Reports Schedule Reminders 12

13 Options E-Notifications 1. Click Options from within the Bill Pay Service. 2. Click e-notifications and select the desired notification category. 3. Enter in the criteria for the notification selected. 13

14 Options Reports 1. Click Options from within the Bill Pay service. 2. Click Reports. 3. Select a report category: Payments Processed Payment Changes Payments Stopped Payees Added 4. Enter in the report criteria. 5. Click Create Report to view. ~ Contact your banker or our Online Banking Support team for more information or assistance at , option 3. It s a privilege to serve you. 1/