Web Billing User Guide

Transcription

1 Web Billing User Guide (Part (3)Payment methods for charges ) This guide describes how to use Web Billing service provided by NTT Finance. Your display on the screen may vary depending on the payment methods you have. Contents of the part Payment methods for charges 1.Screen of payments Payments by credit card Payments with Pay-easy Payments with Pay-easy at ATM 3-6 お問い合わせ先 Contact information for inquiries to use Web Billing Web Billing section in charge Working hours: 9 am to 5 pm, Monday to Friday (closed during public holidays and year-end and new year holidays (from December 29th to January 3rd)) * Inquiries online are also available. However,inquiries are only available in Japanese form.

2 1.Screen of payment If the conditions below apply to you, you will be able to pay online. The payment methods are either credit card or Pay-easy. If your payment method is paper bill every month. If your payment method is bank account transfer every month and the second account transfer (the 15th day after the due date) was also failed because of the insufficient deposit. (Available display on the screen will be shown after about a week of the second account transfer day) 1 (1) Please click the [Payment] button for the line you would like to make a payment at [Web Billing Top] screen (1) Web Billing Top screen. 2 (2) Please make sure that the [Billing status] tab is selected. (2) (3) Please check at the [Select] column for the month you want to pay. (3) (4) Please choose either [Credit card] or [Pay-easy]. (4) (5) (5) Please click [Next]. Payments for charges" screen For credit card payment, please view page 3-2. For Pay-easy payment, please view page 3-4. * Payments through Web Billing are available for customers who are in use of Internet banking with their financial institutions. For customers who are not in use of Internet banking, payment through ATM of financial institutions are available. Please view page

3 2.Payment by credit card Procedures for Credit card payment Credit card availability are as listed below. (1) [Important information] will be shown. (2)Please click [Agree] after confirming information of the Important information. (2) Important information screen (3) Credit card information screen will be shown. Please enter the following information. (3) Items to enter Card number Card expiration date (month/year) First name on the card Last name on the card Security code (4) Please click [Next]. (4) Payment by credit card screen 3-2

4 2.Payment by credit card Procedures for Payment by credit card (continued)) (5) The inputted information will be shown. (6) Please confirm the information and then click [Apply]. (6) Payments by credit card screen (7) Completion screen will be shown. Payments by credit card screen 3-3

5 3.Payment with Pay-easy Payment with "Pay-easy Payments through Web Billing are available for customers who are in use of Internet banking with their financial institutions. * For customers who are not in use of Internet banking, please use ATM of financial institutions. (For details, please view page 3-6. [4.Payments with Pay-easy at ATM]) (1) Please choose the type of financial institutions. (2) Please click [Next]. (1) (2) The type of financial institutions (1) screen (3) Please choose your financial institution. (4) Please click [Next]. (3) (4) The type of financial institution (2) screen 3-4

6 3. Payment with "Pay-easy Payment with Pay-easy (continued) (5) The content you chose will be shown. (6) Please confirm the content and click [To Internet banking]. (6) Financial Institutions confirmation screen (7) The website of the financial institution will be shown. Please follow the steps as instructed. * For the operation of the Internet banking, please contact the financial institution in use. Internet banking screen * Depending on the chosen financial institution, the display on the screen may differ. 3-5

7 4. Payment with Pay-easy at ATM Payment with Pay-easy at ATM ATM of JAPAN POST BANK and etc. with the mark of Pay-easy are available for Pay-easy payments. (Payments without bills are available.) Payments for charges screen (1) Please take a note of 1) receiver s number, 2) customer number, 3) confirmation number on the screen of Payments for charges. *Depending on the communication service company you use, the receiver s number differs. If you have several charges combined into one billing, the receiver s number will be the communication service company of your designated line. List of receiver s numbers NTT East NTT West NTT Communications NTT docomo (2) Please go to JAPAN POST BANK and etc., where Pay-easy is available to use. Available financial institutions have a mark of Pay-easy. For the steps at financial institutions, please see the following page. 3-6

8 4.Payment with Pay-easy at ATM Payment with Pay-easy at ATM (continued) For payments at financial institutions, please follow the instruction below. (3) Please press the [ 料金払込 ( ペイジ )] that is pay-easy in Japanese on the screen of ATM. *Depending on the financial institution, name of the button displayed on the screen may differ such as [ 税金 各種料金払い込み ], which means tax or payments for all sorts of charges. (4) On this screen, you will need to input receiver s number. Please input it and press the [Confirm] button. (5) The display on the screen shows to input Customer number and Confirmation number. For the customer number, please input without dash(-). After inputting,please press the [Confirm] button. (6) The display on the screen shows payment information. If there is no mistake with the information, please press the [Confirm] button. (7) The screen which payment options will appear on the screen. A. To pay by cash, please press the Cash button. B. To pay with cash card, please press the Cash card button. (7-A) [When payment option is to pay in cash] Ⅰ.Please put bills or coins into the slot according to the billing amount. Ⅱ. A statement will come out from the machine. Please confirm the information on the statement. (7-B) [When the payment is to be made by cash card] Ⅰ. Please insert the cash card. Ⅱ. The display on the screen is to input the Password. Please input the 4 digit password and press the Confirm button. Ⅲ. A statement will come out from the machine. Please confirm the information on the statement. * Depending on the ATM, the wording on screen may differ. 3-7