THE REPUBLIC OF SERBIA NEGOTIATION CHAPTER 16 - TAXATION COMPUTERISATION (TAX ADMINISTRATION ICT SYSTEM)

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1 THE REPUBLIC OF SERBIA NEGOTIATION CHAPTER 16 - TAXATION COMPUTERISATION (TAX ADMINISTRATION ICT SYSTEM)

2 CONTENT 1. THE ORGANISATIONAL STRUCTURE OF THE SECTOR FOR INFORMATION AND COMMUNICATION TECHNOLOGY 2. CONSOLIDATED COLLECTION OF TAXES AND CONTRIBUTIONS - INTRODUCING THE PROJECT 3. THE INTEGRATED INFORMATION SYSTEM OF TAX ADMINISTRATION 4. THE PROJECT DIS2APP DEVELOPMENT OF NEW FUNCTIONALITIES OF THE INTEGRATED INFORMATION SYSTEM IIS 5. E-GOVERNMENT 6. IMPROVEMENT OF ICT INFRASTRUCTURE 2 /33

3 1.THE ORGANIZATIONAL STRUCTURE OF THE ICT SECTOR 3 /33

4 ADMINISTRATIVE CAPACITIES OF THE ICT SECTOR (1/2) THE NUMBER OF THE EMPLOYED IN THE ICT SECTOR Organizational unit Systematized Filled Headuarter Regional Departments Total Share of the number of the employed in the ICT sector compared to the total number of employed is about 2% Data source:tax Administration, February /33

5 ADMINISTRATIVE CAPACITIES OF THE ICT SECTOR (2/2) Data source: Tax Administration, February /33

6 2. THE PROJECT CONSOLIDATED COLLECTION OF TAXES AND CONTRIBUTIONS 6 /33

7 PREVIOUS SITUATION Taxpayers paid taxes and contributions to 205 different payments accounts, depending on the territory and type of the public revenue. Over 65% of counter service time was spent on servicing this tax form. Tax payers reported to Tax Administration (TA) with more than 35 different forms, leading to more than 5.5 million forms annually. Great number of mistakes occurred in tax records (human factor). 7 /33

8 THE OUTCOME OF THE PROJECT (1/2) PPOD PPOD-1 PPOPJ PPOPJ-1 PPOPJ-2 OS PPOPJ-3 PPP PD OS-1 PPOPJ-4 PPOPJ-8 PPOPJ-7 PPOPJ-6 PPOPJ-5 8 /33

9 THE OUTCOME OF THE PROJECT(2/2) Taxes and contributions are paid to one payment account (taxes and related contributions on earnings, agreed fees, dividend tax, etc.) 35 forms are replaced with a single form (PPP-PD). Reduced work at the counter. Establishing effective and more stronger control, leading to a facilatated payment. Making a breakthrough towards egovernment in Serbia. Enabling taxpayers to save time and money. 9 /33

10 Distribution of INFORMATION FLOW income PPP - PD Payment order TIN, RN Payment Payment transaction 10 /33

11 INFRASTRUCTURE OF THE NEW SYSTEM PRODUCTION ENVIRONMENT External institution1 External institution 2 External institution 3 TEST ENVIRONMENT Network of republic bodies Core Integrational module Core Integral module Legacy Load Balancer LAN TA Portal Portal Load Balancer DMZ TA 11 /33

12 PRODUCTION MARCH - JUNE 2014 THROUGHPUT OF THE SYSTEM The number of processed revenues The number of processed PPP-PD The number of executions of algorythm for revenue calculations The number of executions of algorithm for allocation of liabilities The number of identified malfunctions The number of payment orders /33

13 3. IIS INTEGRATED INFORMATION SYSTEM OF TAX ADMINISTRATION 13 /33

14 IIS INTEGRATION INFORMATION SYSTEM OF TAX ADMINISTRATION AS IS Coverage Technological platform Further development of IIS ongoing projects IT project The project DIS2APP "Development of new functionalities of IIS". Source of finance Budget of RS The project IPA 2011 Contract 2 - Designing and implementing a new system for effective human resource management. EU IPA fund 14 /33

15 AS-IS IIS COVERAGE ATR Administration for tax returns/requests within IIS for the following fiscal forms The portal Tax returns VAT PPP-PD unified tax and contribution collection The counter Tax returns TPI Total personal income Excise duties Requests Reimbursement of excise duties VAT refunding BI - DWH for consolidated Balance inquiry and interest calculations. 15 /33

16 IIS AS - IS 16 /33

17 IIS USED TECHNOLOGIES (1/2) APP Tehnological standards Oracle ADF JSF 2.0 EclipseLink EJB 3.0 SOA Access to integration services - ESB APP Technological environment RDBMS - Oracle 11g, у RAC in the schedule of 2 nodes Application server- WebLogic Server Ver , Cluster of 6 nodes Oracle SOA server Ver Oracle ESB Server Ver /33

18 IIS USED TECHNOLOGIES(2/2) Technological standards of the balance inquiry system for taxpayers (UPSTA) DWH RDBMS - Sybase IQ Enterprise Edition Ver ESD 03 - Multiplex (cluster) 3 nodes Modelling - Sybase PowerDesigner 15.3 Studio Enterprise ETL - Pentaho Data Integration (Kettle) Community edition 3.4 Reporting - Pentaho BI server Community edition (5 servers ) RDBMS for IMP consolidation Sybase SQL Anywhere /33

19 4. THE PROJECT DIS2APP "DEVELOPMENT OF NEW FUNCTIONALITIES OF THE INTEGRATED INFORMATION SYSTEM" 19 /33

20 DIS2APP COVERAGE AND PHASES OF THE PROJECT The project is divided into 5 units, as follows: Unit 1 Production July/August Module for processing and posting of the Treasury excerpts 2. Module for administration of VAT refund 3. Module for VAT refund 4. Modul e for entry and posting( R-naloga ) Unit 2: Module for administration of tax returns, Tax on corporate income Unit 3: Module for administration of Field control findings Unit 4: Module for passing a ruling on Absolute rights transfer tax Unit 5: Module for passing a ruling on Tax on guns 20 /33

21 BRAND NEW IT IMAGE OF TAX ADMINISTRATION (1/2) Electronic communication with taxpayers Continuous provision of new electronic services Simple fulfillment of tax obligations Single data base Establishing tools for business intelligence Creating the profile of a taxpayer Registration data Tax returns, payments, refunds, balance Documents Notifications 21 /33

22 BRAND NEW IT IMAGE OF TAX ADMINISTRATION (2/2) 22 /33

23 5. E GOVERNMENT 23 /33

24 VALUE ADDED TAX ELECTRONIC SUBMISSION (1/2) Since April 1, 2012 electronic submission of VAT return has been enabled. Since January 1, 2014 electronic transfer of powers for submission of VAT return has been enabled. Since July 1, 2014 submission of VAT return is made strictly electronic. 24 /33

25 VALUE ADDED TAX ELECTRONIC SUBMISSION (2/2) The number of VAT returns on a monthly basis The number of VAT taxpayers VAT returns (%) Procenat 25 /33

26 THE DIAGRAM DISPLAYING FLOW OF THE REQUEST FOR THE SUPPORT OF THE TAXPAYERS 26 /33

27 6. IMPROVEMENT OF INFRASTRUCTURE 27 /33

28 PHYSICAL AND VIRTUAL INFRASTRUCTURE 1. IBM IBM eserver BladeCenter H chassis 56 blade servers Each server contains 2x6C processor, 64GB RAM memory IBM rack server x rack servers x3850, each server contains 4x10C processor, 512GB RAM 2 rack servers x3750, each server contains 4x6C processor, 128GB RAM 2. HP BLc7000 chassis 13 blade servers Each server contains 2x6C processor, 32GB RAM memory 3. FUJITSU Fujitsu PRIMERGY BX900 chassis 8 blade servers Each server contains 1x4C processor, 16GB RAM memory Fujitsu rack server 10 rack servers Each rack server contains 2x6C processor, 64GB RAM memory 28 /33

29 VIRTUAL ENVIRONMENT 1.Vmware vsphere ESXi 2.Installed at IBM infrastrukturi 3.Total resource 400 core and 5120GB RAM memory 4. At the virtual infrastructure, in addition to the production environment there are also testing and development environment 29 /33

30 UPGRADING THE CENTRAL COMMUNICATION INFRASTRUCTURE 1.Data Center 2x Cisco Catalyst 6509 main switch 2x CiscoASA 5585X firewall 10x Cisco Catalyst 3750, 3560X, 2960S switch in racks 2. Lines for distant locations 2x Cisco ASR1001 router 2.Intranet segment 2x Cisco ASA 5525X firewall 2x Cisco 2900 router 2x Cisco 2960 switch 2.Extranet segment 2x Cisco ASA 5520 firewall 30 /33

31 THE CONCEPT OF NETWORK INFRASTRUCTURE 31 /33

32 INTEROPERABILITY AND IINTERCONNECTIVITY The Republic of Serbia will not have difficulties in harmonising its information and communication systems from the field of taxation with the Interoperability and Interconnectivity Strategy of the European Union in order to ensure smooth exchange of information between the EU member states. 32 /33

33 Thank you for your attention! QUESTIONS? 33 /33

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