Workforce Investment Act Programs

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2 Workforce Investment Act Programs Adult, Dislocated Worker and Program This quarter of performance reflects the first nine months of performance. Adult and Dislocated Worker services are provided directly by ACSET. services are provided by the Allegan Area Education Services Agency, Arbor Circle, Barry County Intermediate School District, Bethany Christian Services, Goodwill Industries of Greater Grand Rapids, Grand Rapids Public Schools, Hispanic Center of West Michigan, Kent Intermediate School District and Steepletown Neighborhood Services. The Adult, Dislocated Worker and programs met all performance standards for the period of July 1, 2014 through March 31, 2015 except for Adult and Dislocated Worker enrollments. Target Group populations that also fell below the standard were Asians, Persons with Disabilities, and Older (55+) Workers. The lower amount of Adult and Dislocated Worker enrollments continues to be attributed to the implementation of the Career Coach model which provides a more intensive level of service to determine suitability. Career Coaches are also working with carry-in adults from the previous program year and aiming to exit adult customers more quickly. Continued efforts have been made to reach the standard target population for Asians, Persons with Disabilities, and Older (55+) Workers. Some of these efforts include nontraditional recruiting at local community events such as the Kent County Resource Fair, the Veterans Job Club, LINC Community Revitalization and the Camp and Resource Fair Extravaganza. In addition, ACSET has included a barriers activity as part of the Career Coaching Model to increase self-disclosure and provide appropriate resources for Persons with Disabilities. Individual Training Accounts Eligible Adults and Dislocated Workers can receive up to $6,500 for twelve months of occupational skills training. During this quarter of performance, the training programs with the highest number of participants were: CDL, 42%, and C, 33%. ACSET staff and contractors exceeded the Participant performance measure and the Employer Customer satisfaction measure for this quarter. Program Expenditures Program expenditures were within the acceptable range of the planned levels except for Services. This is due to staff vacancies and fewer than planned number of paid work experiences.

3 ACSET Contractor Summary Workforce Investment Act (WIA) Programs Participant Activity Planned Actual Rate Adults Dislocated Workers 1, % % % % Activity Employment Average Earnings Average Earnings Change Employment & Credential/ Certificate Rate Skill Attainment Rate Employers Adults % Dislocated Workers % % Adults % Dislocated Workers % % % Adults 306 $15,200 Dislocated Workers 151 $16, $4,500 Adults % Dislocated Workers % % % % % 97.20% 97.20% 97.10% 98.80% 97.30% 90.70% $18,467 $17, % 91.10% 85.40% 97.80% 95.80% Individual Training Account Expenditures Contractor Program Expenditures Planned Actual Rate Adults $485,986 $921,414 $722,478 78% Dislocated Workers $144,712 does not meet the State standard or is outside of the acceptable ACSET standard range.

4 Summary of Adult Programs Participant Activity Planned Actual Rate Adults 1, % Activity Employment Average Earnings Adults % Adults % Adults 104 $15,200 Employment & Credential/ Certificate Rate (3rd Adults Qtr. after exit & 1st Qtr % % 97.10% $18, % does not meet the State standard or is outside of the acceptable ACSET standard range.

5 Summary of Dislocated Worker Programs Participant Activity Planned Actual Rate Dislocated Workers % Activity Employment Average Earnings Employment & Credential/ Certificate Rate Dislocated Workers % Dislocated Workers % Dislocated Workers 117 $16,600 Dislocated Workers % % 98.80% $17, % does not meet the State standard or is outside of the acceptable ACSET standard range.

6 Summary of Programs Participant Activity Planned Actual Rate % % Activity % 97.20% Employment % % 97.30% 90.70% Average Earnings Change 60 $4,500 Employment & Credential/ Certificate Rate % % 85.40% 97.80% Skill Attainment Rate % 95.80% Out-of-School % 42.56% Program Expenditures Planned Actual Rate $921,414 $722,478 78% does not meet the State standard or is outside of the acceptable ACSET standard range

7 ACSET Target Group Results Workforce Investment Act (WIA) Programs Kent County Adults 726 Dislocated Workers Category Females Black Native American Goal 51% 9% 1% Level 50% 34% 4% Asian 2% 1% Pacific Islander 1% 1% Hispanic Persons With Disabilities Older Workers 55+Years 9% 10% 12% 19% 6% 9% Out of School 30% 40% is outside of the acceptable ACSET standard range

8 AAESA Program Participant Activity Planned Actual Rate % % Activity Program % % % 99 Average Earnings Change $4,500 Credential/ Diploma Rate % % Skill Attainment Rate % Out-of-School % 44% Program Expenditures Planned Actual Rate $128,552 $128,069 does not meet the State standard or is outside of the acceptable ACSET standard range.

9 Arbor Circle Program Participant Activity Planned Actual Rate % % Activity Program % % % % Average Earnings Change $4,500 Credential/ Diploma Rate % % Skill Attainment Rate % 96% Out-of-School % 72% Program Expenditures Planned Actual Rate $131,580 $55,484 42% does not meet the State standard or is outside of the acceptable ACSET standard range.

10 Barry County Workforce Investment Act (WIA) Programs Participant Activity Planned Actual Rate Adults Dislocated Workers % % % % Activity 8 93 Employers Adults % Dislocated Workers % % Adults % Dislocated Workers % % % Adults $15,200 Dislocated Workers $16, Employment 88% Average Earnings $18,467 $17,352 Average Earnings Change $4,500 Employment & Credential/ Adults % Certificate Rate Dislocated Workers % 75% % % Skill Attainment Rate % Out-of-School % 41% Program Expenditures Planned Actual Rate Adult DW $46,154 $40,210 87% $66,299 $46,188 70% $39,054 $29,175 75% does not meet the State standard or is outside of the acceptable ACSET standard range.

11 Bethany Christian Services Program Participant Activity Planned Actual Rate % % Activity Program % % % 96 80% 33% Average Earnings Change $4,500 Credential/ Diploma Rate % % 40% Skill Attainment Rate % Out-of-School % 19% Program Expenditures Planned Actual Rate $60,826 $59,456 98% does not meet the State standard or is outside of the acceptable ACSET standard range.

12 Goodwill Industries Program Participant Activity Planned Actual Rate % % Activity Program % % % 97 89% 67% Average Earnings Change $4,500 Credential/ Diploma Rate % % 75% Skill Attainment Rate % Out-of-School % 69% Program Expenditures Planned Actual Rate $103,320 $94,111 91% does not meet the State standard or is outside of the acceptable ACSET standard range.

13 Grand Rapids Public Schools Program Participant Activity Planned Actual Rate % % Activity Program % % % 92% Average Earnings Change $4,500 Credential/ Diploma Rate % % Skill Attainment Rate % 90% Out-of-School % 27% Program Expenditures Planned Actual Rate $239,212 $165,824 69% does not meet the State standard or is outside of the acceptable ACSET standard range.

14 Hispanic Center Program Participant Activity Planned Actual Rate Activity Program % % % 99 Average Earnings Change $4,500 Credential/ Diploma Rate % % Skill Attainment Rate % 98% Out-of-School % 32% Program Expenditures Planned Actual Rate $58,154 $52,155 90% does not meet the State standard or is outside of the acceptable ACSET standard range.

15 Kent Intermediate School District Program Participant Activity Planned Actual Rate % Activity Program % 90% % 99 98% Average Earnings Change $4,500 Credential/ Diploma Rate 80% % Skill Attainment Rate % 99% Out-of-School % 0% Program Expenditures Planned Actual Rate $128,000 $104,023 81% does not meet the State standard or is outside of the acceptable ACSET standard range.

16 Steepletown Neighborhood Services Program Participant Activity Planned Actual Rate % % Activity Program % % % 100 Average Earnings Change $4,500 Credential/ Diploma Rate % % Skill Attainment Rate % 88% Out-of-School % 55% Program Expenditures Planned Actual Rate $90,870 $86,335 95% does not meet the State standard or is outside of the acceptable ACSET standard range.